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Compare 3CX and Builder.io 
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At a Glance
Market Segments
Mid-Market (56.2% of reviews)
Mid-Market (56.0% of reviews)
Entry-Level Pricing
Free 10 Users
Free
3CX
Star Rating
(516)4.4 out of 5
Market Segments
Mid-Market (56.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plansBuilder.io
Star Rating
(26)4.6 out of 5
Market Segments
Mid-Market (56.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 6 pricing plans3CX vs Builder.io
When assessing the two solutions, reviewers found 3CX easier to use, set up, and administer. However, reviewers preferred doing business with Builder.io overall.
- Reviewers felt that 3CX meets the needs of their business better than Builder.io.
- When comparing quality of ongoing product support, reviewers felt that Builder.io is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Builder.io over 3CX.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
Builder.io
Fusion Free
Free
For individuals looking to explore
- 1 Space
- Up to 10 users
- 75 monthly Agent Credits (25 daily limit)
Free Trial
3CX
Free Trial is available
Builder.io
Free Trial is available
Ratings
Meets Requirements
9.0
342
8.6
23
Ease of Use
9.0
349
7.8
23
Ease of Setup
8.8
230
8.7
13
Ease of Admin
9.0
219
8.5
11
Quality of Support
8.0
311
8.9
22
Has the product been a good partner in doing business?
8.7
208
9.7
10
Product Direction (% positive)
8.5
344
9.5
23
Features by Category
Content
Not enough data
9.2
12
Not enough data
8.6
13
Not enough data
9.4
13
Not enough data
7.9
11
Not enough data
8.5
8
Not enough data
9.5
11
Not enough data
8.1
13
Not enough data
8.2
13
Not enough data
9.1
13
Design
Not enough data
8.7
9
Not enough data
8.6
11
Not enough data
8.9
9
Not enough data
9.6
12
Platform
Not enough data
9.0
12
Not enough data
9.2
11
Not enough data
9.6
9
Not enough data
8.3
13
Not enough data
9.4
13
Not enough data
9.1
11
Not enough data
7.9
12
Not enough data
9.2
13
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Channels
9.3
124
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
94
|
Verified
Not enough data
7.3
68
Not enough data
Feature Not Available
Not enough data
Generative AI
6.9
24
Not enough data
Functions
8.9
179
|
Verified
Not enough data
8.9
184
|
Verified
Not enough data
8.9
181
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
94
Not enough data
9.1
117
Not enough data
8.7
98
Not enough data
8.5
95
|
Verified
Not enough data
Agentic AI - Contact Center
6.4
14
Not enough data
6.8
14
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
Administrative
8.2
150
|
Verified
Not enough data
9.0
177
|
Verified
Not enough data
8.5
183
|
Verified
Not enough data
9.0
115
Not enough data
8.3
104
|
Verified
Not enough data
Publishing
Not enough data
9.3
12
Not enough data
8.2
11
Not enough data
3.3
5
Development
Not enough data
7.7
15
Not enough data
9.3
14
Not enough data
8.0
11
Not enough data
6.3
8
Analytics
Not enough data
9.1
11
Not enough data
9.4
14
Agentic AI - Headless CMS
Not enough data
Not enough data
Collaboration Tools
8.8
69
|
Verified
Not enough data
9.1
38
|
Verified
Not enough data
9.0
34
Not enough data
9.2
39
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
Meeting Coordination
8.4
72
|
Verified
Not enough data
9.1
68
|
Verified
Not enough data
9.2
70
|
Verified
Not enough data
8.9
42
|
Verified
Not enough data
Software Type
9.0
83
|
Verified
Not enough data
9.3
46
|
Verified
Not enough data
9.2
43
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
9.3
12
Not enough data
7.3
10
Not enough data
8.9
11
Not enough data
8.1
9
Page Optimization
Not enough data
7.6
7
Not enough data
9.4
12
Not enough data
7.1
8
Not enough data
8.5
9
Integrations
Not enough data
7.4
7
Not enough data
Feature Not Available
Not enough data
9.2
6
Generative AI
Not enough data
8.0
5
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Platform
7.7
41
Not enough data
8.9
49
Not enough data
9.1
47
Not enough data
8.9
50
Not enough data
9.0
48
Not enough data
9.2
43
Not enough data
9.1
47
Not enough data
Generative AI
7.0
15
Not enough data
Workforce Management
9.2
49
Not enough data
8.7
48
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
50
Not enough data
8.6
49
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Code Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
Basic Communication - Cloud PBX
9.7
22
Not enough data
8.9
22
Not enough data
9.7
22
Not enough data
8.3
22
Not enough data
9.6
22
Not enough data
9.8
22
Not enough data
Advanced Features - Cloud PBX
8.6
21
Not enough data
7.7
22
Not enough data
8.0
22
Not enough data
7.1
22
Not enough data
Platform Basics - VoIP Providers
9.4
20
Not enough data
9.6
20
Not enough data
8.5
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
9.3
20
Not enough data
Basic Communication
9.4
189
|
Verified
Not enough data
8.4
133
|
Verified
Not enough data
8.3
133
|
Verified
Not enough data
8.2
118
|
Verified
Not enough data
8.8
173
|
Verified
Not enough data
9.4
183
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.5
10
Not enough data
8.0
9
Not enough data
7.2
9
Not enough data
7.2
9
Not enough data
Access
8.5
117
|
Verified
Not enough data
8.5
153
|
Verified
Not enough data
8.4
164
|
Verified
Not enough data
Advanced Features
8.5
171
|
Verified
Not enough data
9.0
161
|
Verified
Not enough data
Feature Not Available
Not enough data
Generation and Interpretation - AI App Builder
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generated Application Quality - AI App Builder
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.7
24
|
Verified
Not enough data
9.1
23
|
Verified
Not enough data
Features
9.5
24
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
19
|
Verified
Not enough data
9.4
28
|
Verified
Not enough data
8.6
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
3CX and Builder.io share no categories
Unique Categories
3CX is categorized as UCaaS Platforms, Live Chat, VoIP Providers, Contact Center, Video Conferencing, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Builder.io is categorized as Landing Page Builders, Web Content Management, AI Code Generation, Headless CMS, and AI App Builder
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Builder.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.2%
Hospital & Health Care
5.7%
Telecommunications
5.2%
Education Management
5.0%
Financial Services
4.2%
Other
69.7%
Higher Education
16.0%
Consumer Goods
12.0%
Computer Software
8.0%
Apparel & Fashion
8.0%
Consulting
4.0%
Other
52.0%
Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
did you work on a solution to have sms issue with 3CX ?
1 Comment
TN
Yes 3CX v16 Update 7 (Alpha to be released next week) will integrate with business text messaging as well as Facebook messages. Read more
Builder.io has no discussions with answers
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