Best WhatsApp Marketing Software - Page 6

How Many WhatsApp Marketing Software Products Does G2 Track?

Total Products under this Category: 354

Category Stats (Sep 2026)

  • Average Rating: 4.58/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Kraya AI (+3.71%) - Among all products in this category, Kraya AI recorded the largest rating increase compared to last month

Last updated: September 15, 2026

How Does G2 Rank WhatsApp Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 34,500+ Authentic Reviews
  • 354+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for WhatsApp Marketing Software

G2 Grid® for WhatsApp Marketing Software plotting products by satisfaction and market presence

Highlighted products: WhatsApp Business Platform, Insider One, Wati, respond.io, WebEngage, indigitall, CleverTap, and MSG91.

Underlying data: [Grid® JSON](https://www.g2.com/categories/whatsapp-marketing/grids.json?focus%5B%5D=whatsapp-business-platform&focus%5B%5D=insider-one&focus%5B%5D=wati&focus%5B%5D=respond-io&focus%5B%5D=webengage&focus%5B%5D=indigitall&focus%5B%5D=clevertap&focus%5B%5D=msg91)

Wetroo

Wetroo is built for sales & marketing professionals who generate leads online and need an easy way to access, contact, and convert leads from their phone or laptop. We're trusted across hundreds of professions in virtually every industry. Real estate agents. Financial advisors. Trainers & coaches.

Average Rating: 4.6/5.0

Total Reviews: 4

Who Is the Company Behind Wetroo?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Wetroo?

AI-generated summary from verified user reviews

Pros
  • Users find Wetroo's ease of use remarkable, aided by helpful training videos and a user-friendly interface.
  • Users appreciate the email marketing capabilities of Wetroo, highlighting its excellent leads and responsive customer support.
  • Users value the convenience and valuable training resources that Wetroo provides for effective implementation and monitoring.
  • Users commend Wetroo's phenomenal customer support, noting their friendliness and expertise in addressing queries effectively.
  • Users find Wetroo's setup to be superb and easy to implement, streamlining their email marketing efforts effectively.
Cons
  • Users find Wetroo's offerings to be expensive, especially features like the shopping cart and affiliate link prospects.
  • Users find the learning curve challenging, making setup difficult for some, particularly those less tech-savvy.

What Are Recent G2 Reviews of Wetroo?

Whatsable.app

Whatsable is an official Meta Technology Provider offering a WhatsApp Business API platform for sending messages, managing conversations, and automating customer engagement on WhatsApp. It connects to a business's own WhatsApp Business number (or bring your own number) and supports Meta's WhatsApp Coexistence, meaning the number stays active on the WhatsApp Business app on a phone at the same time it's connected to Whatsable's platform, so businesses do not lose access to native WhatsApp features like Status, Groups, and Calls. Whatsable offers three plans, billed on unique contacts reached per month rather than list size, with unlimited messaging within the chosen tier: Bulk Message, for official Meta WhatsApp API access, bulk broadcast messaging via CSV upload, basic delivery analytics, and template management. Pro, which adds a two-way live chat inbox, an AI agent, integrations, advanced analytics with segmentation, and multiple team members. Agency, which adds multiple WhatsApp Business numbers under one subscription, sub-accounts, whitelabeling, and priority support. Annual billing includes two months free, and a 7-day free trial is offered. The AI agent included in Pro and Agency plans can automatically follow up with contacts whose conversations have gone silent, generate its own WhatsApp message templates when a suitable one doesn't already exist, and create, edit, or remove conversation labels. Businesses configure how many follow-ups it sends, over what time period, and what type of follow-ups to run. Whatsable integrates with Zapier, Make, n8n, Pipedrive, Attio and monday.com, so WhatsApp conversations and contact data can sync with a business's existing CRM and workflow tools. Multi-step message sequences with custom delays can be built using these integrations. For developers and AI-agent builders, Whatsable also provides Agent Skills: documented integration patterns for platforms including Cursor, Base44, and Lovable, plus a general WhatsApp API and webhook system that exposes incoming and outgoing messages, including messages sent manually through the WhatsApp Business app. Analytics available in the dashboard include delivery rate and read rate, viewable per message template. Common use cases include lead follow-up, appointment confirmations and reminders, order and shipping updates, customer support, and outbound sales outreach conducted over WhatsApp. As an official Meta Technology Provider, Whatsable customers also have access to direct support for WhatsApp Business account verification, connection, and compliance issues with Meta.

Average Rating: 5.0/5.0

Total Reviews: 4

Who Is the Company Behind Whatsable.app?

Who Uses This Product?

  • Company Size: 75% Small

What Are Recent G2 Reviews of Whatsable.app?

Zaapi

The Future of Conversational CX Zaapi is a comprehensive AI-driven Customer Experience (CX) platform designed for the modern era of commerce. By centralizing interactions from WhatsApp, Email, Website, Facebook, Instagram, LINE, TikTok, Shopee, and Lazada, Zaapi eliminates fragmented communication and provides a single, intelligent "source of truth" for every customer relationship. As the intelligent engine behind modern engagement, Zaapi provides the infrastructure to deliver a seamless, unified experience in a world where customers expect instant responses across a dozen platforms. By combining deep e-commerce integrations with cutting-edge AI, Zaapi transforms your communication channels from simple inboxes into high-performance revenue drivers. The AI Agent: 80%+ Automation & Serious ROI The Zaapi AI Agent isn't just a chatbot—it’s a digital extension of your team that understands context and brand voice. - Full Automation: Many users achieve 80% or higher full automation of all incoming inquiries, allowing human agents to focus on high-value tasks. - Instant Accuracy: Drastically improve response rates and agent efficiency by deploying an AI trained on your specific business data and knowledge base. - Measurable Growth: By resolving queries 24/7 without delays, the AI Agent drives significant ROI through increased customer satisfaction and higher conversion rates. Versatile Flow Builder: Automate Anything Zaapi’s powerful, no-code Flow Builder allows you to design and deploy sophisticated customer journeys in minutes. With a deep Shopify integration, you can create seamless automations including: - Welcome Flows: Engage new prospects the moment they connect on any channel. Cart Recovery: Automatically trigger personalized recovery messages via WhatsApp or Email to reclaim lost sales. - Order Updates: Proactively send automated notifications for order status and shipping directly to the customer’s preferred app. - Custom Logic: A truly versatile canvas that enables you to automate almost any workflow, from lead qualification to complex multi-step support paths. Deep Analytics & Performance Tracking Zaapi provides the data-driven insights necessary to master your CX strategy. Our detailed analytics suite allows you to: - Analyze Conversations: Gain visibility into every interaction to identify trends, pain points, and customer sentiment. - Monitor Agent Performance: Track individual and team efficiency, response times, and resolution success. - Optimize AI Efficiency: Constantly refine your AI Agent’s performance by reviewing its interactions and success rates across all channels. Why Zaapi? Zaapi empowers businesses to move beyond "replying to messages" and toward "mastering the customer experience." By combining native e-commerce data with a powerful AI engine, Zaapi ensures that every conversation—no matter the channel—contributes to a seamless customer experience.

Average Rating: 4.7/5.0

Total Reviews: 38

Who Is the Company Behind Zaapi?

Who Uses This Product?

  • Top Industries: Retail, Consumer Services
  • Company Size: 66% Small, 22% Medium

What Do G2 Reviewers Say About Zaapi?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Zaapi, appreciating its simple design and straightforward setup for support tasks.
  • Users value the easy setup and intuitive interface of Zaapi, enhancing their customer support efficiency significantly.
  • Users appreciate Zaapi for its efficiency, effectively managing over 100 chats daily and reducing team workload.
  • Users praise Zaapi's seamless integrations, efficiently consolidating various platforms for improved customer support and engagement.
Cons
  • Users highlight the need for required improvements, specifically in reporting, performance, and support responsiveness.
  • Users express concerns over usage limitations in Zaapi, specifically regarding file size constraints for media uploads.
  • Users find Zaapi's pricing to be expensive, especially with unexpected additional costs for credits on subscribed plans.
  • Users find Zaapi has limited features, missing essential AI tools and facing performance and file size constraints.
  • Users note the missing features in Zaapi, particularly in conversion, reviews, and AI capabilities compared to competitors.

What Are Recent G2 Reviews of Zaapi?

ZOKO

Thousands of businesses use Zoko's all-in-one messaging platform to make Sales, Marketing and Customer Support, easy on WhatsApp

Average Rating: 4.5/5.0

Total Reviews: 5

Who Is the Company Behind ZOKO?

  • Seller: ZOKO
  • Year Founded: 2020
  • HQ Location: Bengaluru South, IN
  • LinkedIn® Page: www.linkedin.com
    41 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of ZOKO?

What Are G2 Users Discussing About ZOKO?

BotSailor

________________________________________ BotSailor – The Next-Gen Multi-Channel Chatbot & WhatsApp Marketing Platform BotSailor is an all-in-one AI-powered chatbot and marketing automation platform designed to help businesses build meaningful customer relationships across WhatsApp, Facebook Messenger, Instagram, Telegram, and websites—without writing a single line of code. With BotSailor, businesses can automate conversations, boost engagement, and increase conversions through smart workflows, advanced AI features, and seamless third-party integrations. Key Features: • Visual Flow Builder Easily design and launch chatbots with a drag-and-drop interface. Add messages, buttons, triggers, conditions, and integrations in minutes—no technical skills required. • AI Agent & AI Assistant Go beyond rule-based bots. Use AI Agents to handle customer intent, qualify leads, and automate actions, while the AI Assistant supports your team in the Shared Inbox with smart reply suggestions and subscriber insights. • WhatsApp Broadcast & Campaigns Send bulk, personalized WhatsApp messages to your subscribers with high deliverability. Perfect for promotions, reminders, and customer updates. • Multi-Channel Engagement Connect with customers where they are—whether on WhatsApp, Messenger, Instagram, Telegram, or your website chat widget. Manage all interactions in a unified Shared Inbox for real-time collaboration between bots and human agents. • E-commerce & CRM Integrations Integrate with Shopify, WooCommerce, Google Sheets, HubSpot, and more. Automate order notifications, COD verification, abandoned cart recovery, and contact syncing to streamline your sales process. • Subscriber Management & Analytics Organize subscribers with labels, tags, and segments. Track conversation history, campaign performance, and AI-powered Subscriber IQ insights to optimize engagement. • Reseller & White-Label Program Agencies and entrepreneurs can launch their own branded chatbot SaaS business with BotSailor’s white-label solution—no server management or development required. • Scalable Plans From startups to enterprises, BotSailor offers flexible pricing, premium add-ons, and unlimited messaging options so you can scale as your business grows. ________________________________________ Why BotSailor? BotSailor isn’t just a chatbot builder—it’s a complete automation ecosystem. Whether you want to capture more leads, automate support, personalize marketing campaigns, or resell under your own brand, BotSailor gives you the tools to grow faster, smarter, and stronger. 👉 The future of customer engagement is conversational. BotSailor helps you get there today.

Average Rating: 4.6/5.0

Total Reviews: 4

Who Is the Company Behind BotSailor?

  • Seller: BotSailor
  • Year Founded: 2022
  • HQ Location: Rajshahi, BD
  • LinkedIn® Page: linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Do G2 Reviewers Say About BotSailor?

AI-generated summary from verified user reviews

Pros
  • Users find BotSailor's ease of use impressive, with an intuitive drag-and-drop flow builder and seamless API integrations.
  • Users enjoy the easy integrations with various apps and seamless connection to WhatsApp for enhanced communication.
  • Users praise the professional customer support of BotSailor, ensuring smooth implementation and operation.
  • Users value the easy implementation and professional support of BotSailor, enhancing their operational efficiency.
  • Users find implementation and integration easy, praising the professional support and user-friendly operation of BotSailor.
Cons
  • Users find the high cost of BotSailor's advanced integrations to be a significant drawback for their budget.
  • Users find that usage limitations can lead to high costs and time-consuming setups for advanced integrations.

What Are Recent G2 Reviews of BotSailor?

msgboxx

msgboxx is a WhatsApp Business platform that helps organisations manage customer conversations across teams, automate repetitive messaging, and connect WhatsApp with their existing CRM and business systems. Built around the official WhatsApp Business Platform, msgboxx provides a shared team inbox, conversation assignment, templates, broadcasts, automated replies, AI-powered assistants, mobile access, CRM integrations and APIs. Businesses can centralise WhatsApp conversations that would otherwise be spread across individual staff devices, improving visibility, response times and data control. msgboxx is particularly suited to businesses where WhatsApp is a key customer communication channel, including estate agencies, recruitment companies and other multi-user sales and service teams. It supports both fully centralised team inbox deployments and WhatsApp Business App coexistence, allowing businesses to choose the setup that best fits how their staff work.

Average Rating: 4.7/5.0

Total Reviews: 3

Who Is the Company Behind msgboxx?

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Are Recent G2 Reviews of msgboxx?

NeoDove

NeoDove is a complete telecalling solution that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team. It comes with carefully-designed features like an autodialer, a comprehensive lead management system, instant-multichannel engagement, real-time performance analytics, thousands of integrations, a marketplace for IVR, SMS automation, and so much more. Here’s a gist of what you can do with NeoDove: 1) Create and prioritize campaigns. Add leads. Assign users. 2) Create customizable customer details forms and message templates. Add attachments. 3) Get complete lead history. Make calls through the auto dialer. 4) Send instant WhatsApp, email and SMS without saving customer details manually. 5) Set follow-ups and never miss a single lead. 6) Prioritize leads and assign tasks to other members. 7) Get sales pipeline overview and call reports. 8) Track and manage team performance. 9) Get both direct and custom integrations. Capture all the leads in one place. 10) Access the Marketplace for value-added services. NeoDove brings its users a customizable, safe, and secure platform for all their telecalling requirements. Visit our website: https://neodove.com/

Average Rating: 4.0/5.0

Total Reviews: 17

Who Is the Company Behind NeoDove?

  • Seller: NeoDove
  • Year Founded: 2020
  • HQ Location: Jaipur, Rajasthan
  • Twitter: @NeoDoveCRM
    112 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    80 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 71% Small, 18% Medium

What Do G2 Reviewers Say About NeoDove?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of NeoDove, making lead management and follow-ups simple and efficient.
  • Users praise the exceptional customer support of NeoDove, particularly highlighting the responsiveness and dedication of the team.
  • Users appreciate the CRM integration of NeoDove, enhancing lead management and overall operational efficiency.
  • Users appreciate the user-friendly interface and exceptional support of NeoDove, enhancing lead management efficiency.
  • Users find the supportive customer service of NeoDove exceptional, enhancing their experience and addressing concerns effectively.
Cons
  • Users experience lagging and bugs in NeoDove, which disrupts their overall experience with the product.
  • Users experience slow loading times and occasional bugs, impacting the overall performance of NeoDove.
  • Users report occasional lags and software bugs that negatively impact the overall experience with NeoDove.

What Are Recent G2 Reviews of NeoDove?

Pushwoosh

Pushwoosh, a trusted omnichannel customer engagement platform for mobile growth, is utilized by over 80,000 businesses globally across diverse industries, including India Today, Media24, Payit, Gismart, Alinma Bank, Bladestorm, and justDice. Effortlessly engage with your customer base through Pushwoosh, leveraging multiple channels like mobile and web push notifications, in-app messages, emails, WhatsApp, and SMS for seamless communication. Stay in touch with your customers at every stage of their lifecycle, from day 1 to lifetime. Keep them coming to your app or website regularly with triggered and scheduled campaigns — enjoy related long-term benefits such as higher retention and revenue. - Elevate customer engagement with tailored push notifications, emails, in-app messages, SMS, and WhatsApp. - Target specific audiences with behavior-triggered campaigns to boost retention rates and enhance customer lifetime value. - Streamline campaign management through segmentation, automation, and optimization tools offered by Pushwoosh. Utilize data-driven analytics provided by Pushwoosh to gain valuable insights via visual dashboards and comprehensive reporting features. Optimize your campaigns by A/B/n testing different variations and improving performance. Benefit from swift integration and onboarding processes, with SDK integration typically completed within hours and full setup within a month. Integrate seamlessly with third-party services such as Amplitude, Google Analytics, Mixpanel, Adjust, Twilio, mParticle, Make, Piano, Tealium, and others to centralize data and enhance functionality for a holistic customer view. Prioritize data security for enterprise compliance and end users’ safety and receive top-notch 24/7 customer support, backed by 5-star reviews. Maximize revenue growth and key app metrics accessing enterprise-grade features starting at $0 per month.

Average Rating: 4.4/5.0

Total Reviews: 49

Who Is the Company Behind Pushwoosh?

  • Seller: Pushwoosh
  • Year Founded: 2014
  • HQ Location: Rockville, MD
  • Twitter: @Pushwoosh
    893 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    48 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 57% Small, 33% Medium

What Do G2 Reviewers Say About Pushwoosh?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Pushwoosh, making campaign designs and customer journey tracking simple and effective.
  • Users value the quick and responsive customer support from Pushwoosh, enhancing their overall experience and satisfaction.
  • Users value the automation capabilities of Pushwoosh, enabling hassle-free payment management and personalized communication.
  • Users value the easy journey creation tools in Pushwoosh, leading to personalized and engaging email communications.
  • Users value the easy integration of Pushwoosh, appreciating its simplicity and comprehensive functionality for diverse needs.
Cons
  • Users find the reporting issues in Pushwoosh inadequate and suggest improvements for better analytics and insights.
  • Users find the dashboard issues frustrating, particularly with slow loading times and limited reporting options.
  • Users suggest enhancements, particularly for analytics and documentation improvements, to better utilize Pushwoosh's capabilities.
  • Users find the admin UI unintuitive, with hidden features and a lack of polished reports, complicating usage.
  • Users experience notification delays with Pushwoosh, impacting timely message reception and report generation.

What Are Recent G2 Reviews of Pushwoosh?

What Are G2 Users Discussing About Pushwoosh?

ZEPIC

ZEPIC is an AI-infused, unified Customer Engagement Platform that makes possible hyper-personalised customer experiences. With its built-in Customer Data Platform (CDP), ZEPIC provides a Customer 360 view that acts as a single source of truth for all customer-facing teams. Key capabilities that include Audience Segmentation, Customer Journeys and Omnichannel Activation enable businesses to build real-time, hyper-personalized experiences throughout the customer lifecycle. Used by enterprises and small business alike, the award-winning platform's self-serve, drag & drop interface empowers multiple customer-facing teams to create meaningful connections with their customers.

Average Rating: 4.7/5.0

Total Reviews: 3

Who Is the Company Behind ZEPIC?

  • Seller: ZEPIC
  • Year Founded: 2023
  • HQ Location: Lewes, US
  • LinkedIn® Page: www.linkedin.com
    31 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 33% Large, 33% Medium

What Do G2 Reviewers Say About ZEPIC?

AI-generated summary from verified user reviews

Pros
  • Users love how ZEPIC enhances customer engagement, transforming digital interactions and delivering exceptional brand experiences.
  • Users highlight the outstanding customer support provided by ZEPIC, enhancing their integration and overall experience.
  • Users appreciate the customization options of ZEPIC, enhancing engagement and improving customer experiences seamlessly.
  • Users find easy integration with ZEPIC enhances brand performance and streamlines customer support across their e-commerce platforms.
  • Users find ZEPIC's easy integrations with platforms like Shopify enhance brand performance and streamline customer support.
Cons
  • Users find the learning curve challenging, but appreciate the support from ZEPIC to help them adapt.

What Are Recent G2 Reviews of ZEPIC?

CommuniQate

CommuniQate, opgericht in 2020 in Enschede, Nederland, is een innovatieve SaaS-oplossing die bedrijven helpt hun klantcommunicatie te verbeteren via WhatsApp Business Cloud. Als officiële Meta Tech Provider stelt CommuniQate organisaties in staat om efficiënter te communiceren met hun klanten, patiënten of inwoners via één krachtig platform. Met functionaliteiten zoals geautomatiseerde workflows, een centrale inbox en slimme segmentatie, stroomlijnt CommuniQate zowel klantenservice als marketingcampagnes. Het platform biedt tevens integraties met bestaande systemen voor naadloze interacties. De toegevoegde waarde van CommuniQate ligt in het verhogen van betrokkenheid, klanttevredenheid en conversies, dankzij een persoonlijkere en directe benadering via WhatsApp.

Average Rating: 4.5/5.0

Total Reviews: 2

Who Is the Company Behind CommuniQate?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About CommuniQate?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the available customer support of CommuniQate, ensuring assistance is just a request away.
  • Users find CommuniQate to be easy to use, with excellent support readily available for assistance.

What Are Recent G2 Reviews of CommuniQate?

Corefactors

Corefactors is a RevOps-enabling end-to-end CRM platform. The platform aims to cater to the growing need for a unified platform to manage customer relations and customer-facing teams. With the proliferation of customer touchpoints, intensifying competition, and ever-heightening customer expectations, Corefactors CRM enables the RevOps ecosystem and reduces revenue leakages by aligning them and creating a 360⁰ view of customer and business.

Average Rating: 4.5/5.0

Total Reviews: 11

Who Is the Company Behind Corefactors?

  • Seller: Corefactors
  • Year Founded: 2013
  • HQ Location: Bengaluru, IN
  • Twitter: @AICorefactors
    45 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    63 employees on LinkedIn®
  • Phone: +91 80673 35577

Who Uses This Product?

  • Company Size: 45% Small, 27% Large

What Do G2 Reviewers Say About Corefactors?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Corefactors, highlighting its quick setup and seamless communication workflows.
  • Users appreciate the responsive customer support of Corefactors, enhancing communication workflows and overall efficiency.
  • Users value the powerful automation features of Corefactors, enhancing efficiency across sales, marketing, and support.
  • Users appreciate the powerful automation features of Corefactors, reducing manual work and enhancing communication efficiency.
  • Users appreciate the easy integrations of Corefactors, enhancing their communication workflows and automating processes seamlessly.
Cons
  • Users experience dashboard issues with lag, limited customization, and inadequate training materials impacting usability and performance.
  • Users find limited customization options in Corefactors, affecting their ability to tailor the platform effectively.
  • Users face challenges due to limited advanced analytics and customization options, hindering deeper insights and flexibility.
  • Users experience poor customer support, particularly during peak hours, which hampers effective issue resolution.
  • Users notice slow loading times on the dashboard, which hampers their overall experience with Corefactors.

What Are Recent G2 Reviews of Corefactors?

What Are G2 Users Discussing About Corefactors?

DelightChat

Grow your Shopify store with delightful customer service. Manage all your customer conversations from all channels on a single screen.

Average Rating: 4.8/5.0

Total Reviews: 2

Who Is the Company Behind DelightChat?

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About DelightChat?

AI-generated summary from verified user reviews

Pros
  • Users commend the excellent customer support from DelightChat, appreciating their responsive team and assistance.
  • Users find DelightChat's ease of use enhances workflow and simplifies setup with excellent support and integration.
  • Users find DelightChat's time-saving features invaluable for automating order details and improving customer support efficiency.
  • Users find WhatsApp automation highly beneficial for sending order details, significantly reducing workload and enhancing customer support.
  • Users find the WhatsApp automation feature highly beneficial for easing communication and reducing workload.
Cons
  • Users find the initial setup challenging, which complicates their overall experience with DelightChat.
  • Users find the difficult setup of DelightChat to be a significant challenge during initial use.
  • Users find the pricing and initial setup challenging, making it difficult to start using DelightChat effectively.
  • Users find integration issues frustrating, particularly lacking support for multiple channels and direct ticketing integrations.
  • Users find the pricing and initial setup challenging, leading to frustration and difficulties in using DelightChat.

What Are Recent G2 Reviews of DelightChat?

Engati

Engati is an Omnichannel Conversational AI platform that empowers mid-size and enterprise business teams to engage prospects, customers, and employees at scale. Recently awarded by Meta as the Tech Partner of the Year 2024 for pioneering in vertical-specific, business outcome-driven AI innovations, Engati is a cutting-edge Conversational AI platform that empowers businesses to deliver reliable, personalized, and exceptional customer experiences at scale. We empower businesses to reimagine the user journey from visitor to buyer—from nurturing leads to converting prospects and retaining loyal customers. By connecting AI and automation with the human touch, Engati crafts personalized customer experiences that maximize ROI and drive measurable business outcomes. Our platform leverages Generative AI and AI-driven conversational automation to: 1. Enhance customer engagement with proactive, personalized journeys. 2. Streamline operations and improve efficiency. 3. Deliver actionable insights through advanced analytics and continuous AI/ML-driven improvements. We are available in multiple languages and deployed across 12+ integral digital channels that include WhatsApp, Website, Instagram, Facebook, Email, MS Teams, Slack, WeChat, Telegram, and more. We build custom solutions on the digital channels you need, ensuring that your customer engagement strategy is tailored to your unique business requirements. Engati enables businesses to harness conversational intelligence to elevate customer experience, increase efficiency, and achieve growth. Let us help you revolutionize customer engagement and drive success in an AI-first world.

Average Rating: 4.1/5.0

Total Reviews: 14

Who Is the Company Behind Engati?

  • Seller: Engati
  • Year Founded: 2016
  • HQ Location: Silicon Valley, CA
  • Twitter: @getengati
    3,137 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    130 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Do G2 Reviewers Say About Engati?

AI-generated summary from verified user reviews

Pros
  • Users value the clear communication and structured approach of Engati, ensuring all stakeholders stay aligned and informed.
  • Users commend the responsive and organized customer support of Engati, enhancing the overall project management experience.
  • Users appreciate the customization options offered by Engati, enhancing the software's effectiveness with proper training.
  • Users value dedicated training support that enhances the customizability and effectiveness of Engati's software.
Cons
  • Users express frustration over complexity in navigation and ongoing billing issues, complicating the cancellation process.
  • Users find Engati to be expensive and challenging to navigate, complicating cancellations and leading to ongoing charges.
  • Users experience poor customer support, making it difficult to resolve issues and leading to ongoing charges.
  • Users report poor navigation leading to frustration and complications with subscription cancellation and support responses.
  • Users report significant usability issues, including navigation difficulties and unresolved billing problems after subscription cancellation.

What Are Recent G2 Reviews of Engati?

What Are G2 Users Discussing About Engati?

Groweon CRM

Groweon CRM is a fully AI Powered, ISO/IEC 27001:2022 & ISO/IEC 27701:2019 certified solution designed for sales and operations teams. It streamlines complex business processes through automation and offers a fully integrated business ecosystem. By boosting team efficiency and enhancing customer satisfaction, it drives scalable and secure growth.

Average Rating: 4.4/5.0

Total Reviews: 5

Who Is the Company Behind Groweon CRM?

  • Seller: Groweon
  • Year Founded: 2023
  • HQ Location: Noida, IN
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Groweon CRM?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Groweon CRM, enjoying its intuitive interface and streamlined lead management.
  • Users love the user-friendly lead board of Groweon CRM, making lead management seamless and efficient for teams.
  • Users love the simplicity and ease of use of Groweon CRM, making lead management seamless for sales teams.
  • Users praise the simplicity of Groweon CRM, highlighting its intuitive UI and easy lead management for sales teams.
  • Users love the user-friendly dashboard of Groweon CRM, simplifying lead management for sales teams efficiently.
Cons
  • Users find integration issues with Groweon CRM, as out-of-the-box options are limited and often require custom solutions.
  • Users find limited integrations challenging, needing custom solutions for smoother workflow enhancements within Groweon CRM.
  • Users desire more options, highlighting missing features in the mobile app and advanced reporting capabilities.
  • Users find the reporting features complex, suggesting that enhancements could improve usability and effectiveness.
  • Users find the pricing of Groweon CRM to be high, suggesting it should be more affordable.

What Are Recent G2 Reviews of Groweon CRM?

Hippo

Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can provide them conversational support with help of chatbots, live chats, calls and automate marketing efforts to provide a personalized customer experience with omnichannel campaigns including emails, WhatsApp, SMS and push notifications.

Average Rating: 3.8/5.0

Total Reviews: 20

Who Is the Company Behind Hippo?

  • Seller: Jungleworks
  • Year Founded: 2011
  • HQ Location: Tampa, Florida
  • Twitter: @worksjungle
    584 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    338 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Medium, 30% Small

What Do G2 Reviewers Say About Hippo?

AI-generated summary from verified user reviews

Pros
  • Users find Hippo's customer support incredibly helpful, enhancing their experience with its user-friendly interface and features.
  • Users find Hippo's interface to be easy to use, enhanced by helpful customer support and a great user experience.
  • Users appreciate the user-friendly interface and helpful customer support that enhance their experience with Hippo.
  • Users highlight the feature variety of Hippo, enhancing usability and overall satisfaction with the product.
  • Users find the helpful customer success support invaluable, enhancing their overall experience with Hippo.
Cons
  • Users experience instability issues with Hippo, as frequent breakdowns overshadow the emphasis on features.
  • Users often face stability issues with Hippo, as feature focus leads to frequent breakdowns.
  • Users report functionality issues with Hippo, citing stability problems that disrupt their experience and usability.
  • Users report missing features in Hippo, leading to instability and breakdowns that hinder usability.
  • Users report quality issues with Hippo, citing instability and frequent breakdowns despite feature-rich offerings.

What Are Recent G2 Reviews of Hippo?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated April 9, 2026