ZOKO Reviews & Product Details

I can easily access ZOKO on both my mobile and laptop. Viewing all conversations is effortless, and I can assign tasks and personalize or create canned messages for customers. Review collected by and hosted on G2.com.

lack of advanced features compared to more established customer service platforms. I am not able to edit or delete my messages. Review collected by and hosted on G2.com.

It provides many unique features for marketing, like a broadcast messaging facility and a nurture sequence facility for your business, and the outstanding quality is the cart recovery option. You can add a message to send in sequence or after 20 to 30 minutes. Like other software, it's not clunky, but its functionality is much decent and smooth. It also provides a fantastic inbox team for users, which helps handle this significantly. Review collected by and hosted on G2.com.

Other than the chatbot facility's unavailability, I don't think there is any other disadvantage or bad feature in this software. In my opinion, no part is terrible or poor for the users, especially for the businesses. Review collected by and hosted on G2.com.

The Best Part of Zoko is to manage the Sales, Marketing and Customer in the same platform. Also, you can broadcast the message to unlimited users simultaneously. Review collected by and hosted on G2.com.

All the things are good in the Zoko Platform. Review collected by and hosted on G2.com.

Easy to integrate and use. Easy WhatsApp bot builder

Easy to Use and More convenient reporting

It's easy to use and inexpensive. I'll surely recommend it to my colleagues. Review collected by and hosted on G2.com.

The UI can be improved, even though the process and integration are speedy. I sometimes felt the UI could be improvised a bit. The support team is excellent. The system is stable. They provide an app, excellent price, good plans— great features like bot and flow builder. Review collected by and hosted on G2.com.

Zoko is a powerful tool for WhatsApp marketing and sharing remainders on WhatsApp based on customer interaction. We love the Abandoned Cart feature. It helps us to convert more than 30% of customers actually to buy the product Review collected by and hosted on G2.com.

WhatsApp Business API onboarding took a couple of weeks, but it's Facebook's process time Zoko can't be blamed entirely, but we would love if that period gets reduced in future Review collected by and hosted on G2.com.