msgboxx Reviews & Product Details

Paul and the rest of them at Msgboxx are always on hand, keen to work with you, open to suggestions to make their product a better experience for the user. Through easy conversations, they find the level of integration that works for you to get the most out of their product. Having said that, if things change as they often do, they can easily pivot to make sure that is still the case. Great value. Review collected by and hosted on G2.com.

Nothing big or major. There are a couple of small things, but due to the nature of the product, they are actually restrictions put in place that they need to work with as best they can. Review collected by and hosted on G2.com.

I like the ease of use and the interface of msgboxx; the UX is really easy to navigate. The integration with my CRM system is fantastic because I don't have to rely on WhatsApp Business on my phone. I also love the automation capabilities, especially being able to respond and communicate efficiently with potential leads and customers through AI agents. The widget on our website is also helpful, allowing seamless interactions with customers, where humans can jump in to take over conversations. The bulk WhatsApp sending feature is really cool, and I find it quite useful for sending marketing messages to hundreds of clients at once. It was a great improvement for my business because msgboxx doesn't limit the number of users and integrates well with other tools like HubSpot and GoHighLevel. Moreover, the support from Stitch AI is exceptional; they're knowledgeable and build new tools to fit our use case. Setting up was quick and efficient, and it's very easy for people to learn, which is beneficial for onboarding in both small and larger team settings. Review collected by and hosted on G2.com.

Maybe the actual UX once you're in the system could be a little bit more intuitive. I know they are working on these sort of things and building AI into the front end of that, so I'm sure these things will get improved as we go along. Review collected by and hosted on G2.com.

Client reply so much quicker on WhatsApp Review collected by and hosted on G2.com.

Cannot have group chats. Notes don't save to our system correctly. Review collected by and hosted on G2.com.