# Top Free VoIP Providers - Page 4

## How Many VoIP Providers Products Does G2 Track?

**Total Products under this Category:** 426

### Category Stats (Jul 2026)

- **Average Rating:** 4.37/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Phone2 (+3.19%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month

_Last updated: July 26, 2026_

## How Does G2 Rank VoIP Providers Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 61,200+ Authentic Reviews
- 426+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for VoIP Providers
 ![G2 Grid® for VoIP Providers plotting products by satisfaction and market presence](https://www.g2.com/categories/voip-providers/grids.png?focus%5B%5D=1173&focus%5B%5D=53495&focus%5B%5D=1451753&focus%5B%5D=129760&focus%5B%5D=18255&focus%5B%5D=16314&focus%5B%5D=70977&focus%5B%5D=71595)

Highlighted products: RingEX, Nextiva, Zoom Phone, Quo, Webex Suite, Dialpad Connect, Webex Calling, and 8x8 Work.

Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=quo-quo&focus%5B%5D=cisco-webex-suite&focus%5B%5D=dialpad-connect&focus%5B%5D=webex-calling&focus%5B%5D=8x8-work)

**Sponsored**

### 8x8 Work

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity. It’s more than just a UCaaS solution — 8x8 Work is your entry point into The 8x8 Platform for CX, giving you the flexibility to scale from internal collaboration to full customer engagement with voice, video, chat, and APIs — all on one integrated platform. Top Reasons to Choose 8x8 Work All-in-One Cloud Communications: Replace separate phone, video, and messaging tools with a unified solution. Enterprise-Grade VoIP: Global voice coverage in 55+ countries, HD call quality, and a 99.999% uptime SLA. AI-Driven Meetings & Messaging: Host secure video meetings with smart summaries, live transcription, and integrated chat. Integrated Admin & Reporting: Centralized control panel for managing users, call routing, analytics, and permissions. Trusted Security & Compliance: SOC 2, ISO 27001, HIPAA-ready — secure by design, not by add-on. Scalable to Contact Center: Seamlessly expand to include 8x8’s contact center, CPaaS, and AI capabilities when you’re ready. Features That Drive Productivity Business Phone System: Cloud-based PBX with voicemail, auto-attendant, call queues, number porting, and business SMS/MMS. Video Conferencing: Run secure, high-quality video meetings with up to 500 participants — no downloads required. Team Messaging: Create chat rooms, share files, pin important messages, and collaborate in real time. Mobile + Desktop Access: Use one app across all devices — Windows, Mac, iOS, Android, and web. Built-In Analytics: Get real-time visibility into usage, call quality, and team performance with visual dashboards. 40+ Integrations: Connect easily with Salesforce, Microsoft Teams, Google Workspace, Zendesk, and more. AI Enhancements: Use smart transcription, in-meeting summaries, and keyword detection to work smarter. The Power Behind 8x8 Work With over 300 patents and decades of cloud communications leadership, 8x8 helps businesses simplify IT, enhance employee experience, and accelerate customer engagement. 8x8 Work is the trusted choice for companies looking to modernize communications and prepare for what’s next.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=118&secure%5Bchosen_at%5D=2026-07-30T12%3A13%3A55Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=71595&secure%5Bresource_id%5D=118&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvoip-providers%2Ffree%3Fpage%3D4&secure%5Btoken%5D=ca5870d8c41f5a0704aee8eea893927338c6e9ddd5eb7caaedd35108a602eb92&secure%5Burl%5D=https%3A%2F%2Fwww.8x8.com%2Fs%2Fbusiness-voip%3Futm_medium%3Dpaid-ads%26utm_source%3Dg2%26utm_campaign%3D701a600000mZlEx%26utm_content%3Dg2promotions&secure%5Burl_type%5D=paid_promos)

### [Aloware](https://www.g2.com/products/aloware/reviews)

Aloware is an AI-powered contact center platform specifically designed for sales and support teams that operate within a Customer Relationship Management (CRM) system. By integrating calling, SMS, AI voice agents, a power dialer, and automation into a single platform, Aloware enhances productivity for teams using popular CRMs like HubSpot, Salesforce, Pipedrive, Zoho, and GoHighLevel. This comprehensive solution allows representatives to focus on selling rather than getting bogged down with administrative tasks like logging calls or chasing missed leads. Targeting a diverse range of industries, Aloware is utilized by over 1,000 teams across sectors such as SaaS, real estate, insurance, financial services, staffing, solar, home services, and legal. The platform is particularly beneficial for teams with 10 to 500 seats, especially those transitioning from basic calling solutions like Kixie, Aircall, JustCall, Dialpad, and RingCentral. These teams often seek a more robust system that combines AI capabilities, CRM depth, and compliance features, which Aloware provides seamlessly. What sets Aloware apart from its competitors is its unique "pickup stack." This includes features like NumberGuard, which monitors caller ID reputation in real-time; Branded Calling, which displays the company name and logo on the recipient's screen; and Local Presence, which automatically matches area codes. While many competitors may offer one of these features, Aloware integrates all three, enhancing the chances of successful connections. Additionally, Aloware's native CRM intelligence ensures that every interaction—be it a call, text, or voicemail—is automatically logged to the appropriate contact, deal, and pipeline stage, significantly reducing the time reps spend on CRM administration. Aloware also leverages AI throughout the entire sales cycle. The platform includes AI Voice Agents that can manage inbound qualification and booking around the clock, while the AloAi Text Bot qualifies leads via SMS. The Power Dialer efficiently sequences through CRM lists, and AI Call Summaries, sentiment analysis, and trending topics are automatically recorded and integrated back into the CRM after each conversation. This eliminates the need for separate AI vendors or additional engineering resources, streamlining the entire process. Compliance is another critical aspect of Aloware's offering. The platform manages A2P 10DLC registration, is SOC 2 certified, and includes features like PII redaction in transcripts and Do Not Contact (DNC) management, ensuring that compliance challenges that often hinder deployments with other vendors are effectively handled. With pricing starting at $30 per agent per month, Aloware provides a scalable solution for teams looking to enhance their sales and support capabilities while maintaining compliance and efficiency.

**Average Rating:** 4.1/5.0

**Total Reviews:** 817

#### How Do G2 Users Rate Aloware?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.4/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 7.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Aloware?

- **Seller:** [Aloware](https://www.g2.com/sellers/aloware)
- **Company Website:** aloware.com
- **Year Founded:** 2017
- **HQ Location:** Los Angeles, California
- **Twitter:** @alowaretalk  
392 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6d8fa9b835f15f4a619026ba2109827700846142dbcd52893fa4be863dc71f14&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18504566%2F&secure%5Burl_type%5D=linkedin_company_website)  
86 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, National Account Executive
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 51% Small, 48% Medium

#### What Do G2 Reviewers Say About Aloware?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Aloware, benefiting from its user-friendly interface and seamless CRM integration.
- Users value the **helpful customer support** of Aloware, ensuring swift assistance and a frustration-free experience.
- Users appreciate the **user-friendly interface** of Aloware, making it easy to navigate and integrate with CRM platforms.
- Users value the **time-saving capabilities** of Aloware, enjoying effortless SMS outreach and efficient lead management.
- Users love the **seamless integrations** with tools like HubSpot, enhancing communication and overall efficiency.

##### Cons

- Users face **call issues** with Aloware, experiencing interference, lags, and app freezes during outbound calls.
- Users report **slow performance** with Aloware, facing delays and glitches that hinder effective communication.
- Users experience **slow loading times** with Aloware, affecting the responsiveness and efficiency of the app.
- Users experience **software glitches** that hinder performance, causing frustration with response times and message delivery.
- Users are frustrated by **software bugs** causing glitches and slow responses, impacting overall functionality and experience.

#### What Are Recent G2 Reviews of Aloware?

**["Great VM and SMS Templates with Smooth HubSpot Integration"](https://www.g2.com/survey_responses/aloware-review-12862372)**

**Rating:** 4.0/5.0 stars

_— Randy S._

[Read full review](https://www.g2.com/survey_responses/aloware-review-12862372)

**["Review"](https://www.g2.com/survey_responses/aloware-review-12880526)**

**Rating:** 4.5/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/aloware-review-12880526)

#### What Are G2 Users Discussing About Aloware?

- [What is Aloware used for?](https://www.g2.com/discussions/what-is-aloware-used-for)

### [Phone2](https://www.g2.com/products/phone2-phone2/reviews)

Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it. When they're free, calls come straight through. Set up in minutes, not days. Download the app, pick a number, invite your team — you're live. No hardware, no IT, no contracts. Works on iPhone, Android, Mac, and desktop. Grow without growing pains. From solo contractors to 50-person sales floors, Phone2 scales with you. Add team members, numbers, and call routing as you grow — without switching systems or losing a single conversation. With Phone2, it's never been easier to answer every call, close more deals, and give your customers the responsiveness they expect — starting at just $10/month.

**Average Rating:** 3.9/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Phone2?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.2/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.6/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 3.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Phone2?

- **Seller:** [Phone2](https://www.g2.com/sellers/phone2)
- **Year Founded:** 2022
- **HQ Location:** Reno, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5d763919a2c4f68d46860db7b5eb8f56c0411d14c5ed97fc2f07d462508df6b9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fphone2&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Phone2?

_AI-generated summary from verified user reviews_

##### Cons

- Users report **unethical sales practices** with Phone2, experiencing unfulfilled promises and a lack of support when issues arise.
- Users report **poor account management** with Phone2, highlighting unresolved support issues and non-functional features disrupting operations.
- Users report persistent **billing issues** with Phone2, receiving no responses and unresolved problems impacting their experience.
- Users report frequent **call disconnections** and poor support, resulting in disrupted operations and unresolved issues.
- Users report **call reliability issues** that hinder their communication experience and overall app functionality.

#### What Are Recent G2 Reviews of Phone2?

**["Easy to Use, Great Value, and Helpful Customer Service"](https://www.g2.com/survey_responses/phone2-review-12648723)**

**Rating:** 5.0/5.0 stars

_— Juan Pablo R._

[Read full review](https://www.g2.com/survey_responses/phone2-review-12648723)

**["Versatile, Modern UI, and Excellent Value with Phone2"](https://www.g2.com/survey_responses/phone2-review-12837520)**

**Rating:** 5.0/5.0 stars

_— Patrick J._

[Read full review](https://www.g2.com/survey_responses/phone2-review-12837520)

### [Voice Carrier Connect](https://www.g2.com/products/voice-carrier-connect/reviews)

Voice Carrier uses the power of the internet to deliver your calls. Our next-gen technology provides cost-saving benefits and advanced functionality. It is engineered to work for every organization’s unique situation. Already have an onsite phone system? Don’t replace it. Empower it. Transform your phone system into a powerful digital voice platform without replacing any equipment. Get the savings and features you want tomorrow on the phone system you have today. Or, are you ready to step into the cloud? Our hosted service is built to be powerful, yet simple. Productivity-boosting capabilities come standard, out of the box. Voice Carrier's simple all-inclusive plans fit your needs today and support your growth for tomorrow. Incoming, outgoing, local, long distance, voicemail and conference calls come standard. Pay a set price per month that includes minutes, unlimited users, extensions, conference lines, and voice channels. No rate tables, seat fees, subscriptions, or confusing bills. Whether onsite or cloud-based (hosted), a full set of enterprise-grade features come standard like Conferencing, Voicemail to Email, and Auto-Attendants. Plus, you’ll get the cost-saving benefits of IP connectivity. With over 100 modern features included and free US-based customer support, Voice Carrier phone service is simply a more powerful way for your company to connect, at a much lower cost. For more information, please call us at 855-456-8647.

**Average Rating:** 4.1/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate Voice Carrier Connect?

- **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.8/10 (Category avg: 9.1/10)
- **VOiP Number:** 6.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Voice Carrier Connect?

- **Seller:** [Voice Carrier](https://www.g2.com/sellers/voice-carrier)
- **Year Founded:** 2007
- **HQ Location:** Round Rock, Texas
- **Twitter:** @voicecarrier  
71 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0b2184a1ea14aa4020d0f1f5d0580ddabf25f604cc8329f6fbee007491f12b1f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1660730%2F&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 81% Small, 19% Medium

#### What Are Recent G2 Reviews of Voice Carrier Connect?

**["Voice Carrier"](https://www.g2.com/survey_responses/voice-carrier-intellisip-review-615113)**

**Rating:** 5.0/5.0 stars

_— Brian A._

[Read full review](https://www.g2.com/survey_responses/voice-carrier-intellisip-review-615113)

**["Great product at a reasonable price"](https://www.g2.com/survey_responses/voice-carrier-intellisip-review-615973)**

**Rating:** 5.0/5.0 stars

_— William B._

[Read full review](https://www.g2.com/survey_responses/voice-carrier-intellisip-review-615973)

#### What Are G2 Users Discussing About Voice Carrier Connect?

- [What is Voice Carrier Connect used for?](https://www.g2.com/discussions/what-is-voice-carrier-connect-used-for)

### [Toky](https://www.g2.com/products/toky/reviews)

Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make. With an ample set of features including Call recordings, Voicemails, SMS, Speech to Text, and very affordable rates, be sure that your business’ communications needs will be taken care of.

**Average Rating:** 3.7/5.0

**Total Reviews:** 31

#### How Do G2 Users Rate Toky?

- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.8/10)
- **Phone Calls:** 7.1/10 (Category avg: 9.1/10)
- **VOiP Number:** 6.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 6.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Toky?

- **Seller:** [Toky](https://www.g2.com/sellers/toky)
- **Year Founded:** 2014
- **HQ Location:** Palo Alto, CA
- **Twitter:** @TokyApp  
941 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=61427a1e0df455b3d7eac4b0ec70047272900c38c4c767b5527e5d8a3ab31ffb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftoky%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 72% Small, 25% Medium

#### What Are Recent G2 Reviews of Toky?

**["Easy for all to use"](https://www.g2.com/survey_responses/toky-review-7964416)**

**Rating:** 4.0/5.0 stars

_— Emily C._

[Read full review](https://www.g2.com/survey_responses/toky-review-7964416)

**["Toky and its Performance"](https://www.g2.com/survey_responses/toky-review-6869032)**

**Rating:** 4.0/5.0 stars

_— Moses Oniel D._

[Read full review](https://www.g2.com/survey_responses/toky-review-6869032)

#### What Are G2 Users Discussing About Toky?

- [What is the use of Toky?](https://www.g2.com/discussions/what-is-the-use-of-toky)
- [What is Toky app?](https://www.g2.com/discussions/what-is-toky-app)
- [How does Toky work?](https://www.g2.com/discussions/how-does-toky-work)

### [alohaa.ai](https://www.g2.com/products/alohaa-ai/reviews)

Alohaa provides Omni-channel products - Virtual phone number, IVR, Cloud Telephony, Whatsapp, SMS, all under one easy-to-use, highly-affordable platform. With its cloud-based infrastructure, Alohaa offers flexibility and scalability to adapt to varying business needs.  The software streamlines call routing, automates customer interactions, and enhances communication efficiency, catering to diverse industries, and offering tailored solutions for customer service, sales, and support sectors. Its user-friendly interface and advanced features make it a preferred choice for 400+ businesses.

**Average Rating:** 4.9/5.0

**Total Reviews:** 8

#### How Do G2 Users Rate alohaa.ai?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 4.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind alohaa.ai?

- **Seller:** [Alohaa](https://www.g2.com/sellers/alohaa)
- **Year Founded:** 2021
- **HQ Location:** Hyderabad, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=30778bf62501f41186879bb1e723e1bf26ae9da2431c1e4efdd93f0f7422d9d0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falohaa-official%2F&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About alohaa.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **affordability** of alohaa.ai, as it allows 50+ agents and all features at a low cost.
- Users appreciate the **affordable virtual number options** offered by alohaa.ai, which benefit businesses and agencies significantly.
- Users love the **call recording feature** that allows unlimited agents, enhancing teamwork and accountability.
- Users praise the **excellent customer service** of alohaa.ai, appreciating the prompt support from the team.
- Users value the **flexibility** of alohaa.ai, allowing over 50 agents at a low cost with full feature access.

##### Cons

- Users feel that the **high cost** associated with calling increases as usage rises, making it less economical.

#### What Are Recent G2 Reviews of alohaa.ai?

**["its a good tool for telecalling and managing all my team from one dashboard"](https://www.g2.com/survey_responses/alohaa-ai-review-10679569)**

**Rating:** 5.0/5.0 stars

_— Jagadeesh K._

[Read full review](https://www.g2.com/survey_responses/alohaa-ai-review-10679569)

**["Alohaa Review."](https://www.g2.com/survey_responses/alohaa-ai-review-10883214)**

**Rating:** 5.0/5.0 stars

_— Subhankar N._

[Read full review](https://www.g2.com/survey_responses/alohaa-ai-review-10883214)

### [MessageDesk](https://www.g2.com/products/messagedesk/reviews)

MessageDesk is a web-based business text messaging and shared SMS inbox platform that enables organizations to send and receive SMS/MMS from existing landline or VoIP phone numbers through a multi-user interface. MessageDesk is designed for mid-sized and larger teams that want a centralized way to handle texting without moving their primary phone numbers to a new carrier. MessageDesk supports U.S. and Canadian 10-digit numbers and can connect with all major VoIP providers and messaging services like Twilio, while allowing voice calls to remain with the current provider. Capabilities include: Text-enabling existing numbers: connect a business landline, Twilio, or VoIP number via number hosting/authorization, or use new local or toll-free numbers. Shared team inbox: all inbound/outbound conversations appear in a single inbox for multiple agents, with conversation history visible to the team. Relay automations/workflows: assignment, labeling, filtering, and internal collaboration features to automatically send messages and route conversations across threads. Messaging features: group texting, mass/broadcast texting, MMS messaging/media, templates, and scheduled text messages. Customers use MessageDesk in a variety of ways, including for appointment reminders, customer support via text, sales or lead follow-ups, dispatch and logistics messaging, HR and company updates, service and delivery updates, and billing notifications. MessageDesk also includes carrier registration support for A2P 10DLC, which is required for all business texting use cases in the U.S. You can use MessageDesk via any device with a web browser or download the companion mobile apps for iOS or Android. MessageDesk integrates with Zapier to connect to CRMs, forms, and scheduling tools. More integrations are planned for the future.

**Average Rating:** 4.6/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate MessageDesk?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **VOiP Number:** 10.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind MessageDesk?

- **Seller:** [Alderwood Labs](https://www.g2.com/sellers/alderwood-labs)
- **Year Founded:** 2018
- **HQ Location:** Reno, Nevada
- **Twitter:** @messagedeskapp  
93 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9d6dcced66e8c9657a37d1d6033de5b5347fbb738583ca2eed08d8df0d78c3f1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmessagedeskapp%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 77% Small, 20% Medium

#### What Do G2 Reviewers Say About MessageDesk?

_AI-generated summary from verified user reviews_

##### Pros

- Users find MessageDesk **easy to use and setup** , making communication seamless for daily and official tasks.
- Users love the **easy communication** features of MessageDesk, enhancing connectivity and streamlining client interactions seamlessly.
- Users value the **automation features** of MessageDesk, significantly improving communication efficiency and management.
- Users value the **effective communication** features of MessageDesk, enhancing connectivity and collaboration among team members.
- Users highly value the **reliable customer support** of MessageDesk, which enhances their overall experience and satisfaction.

##### Cons

- Users express frustration with **complex processes** in MessageDesk, finding the setup and threading difficult to manage.
- Users find the pricing of MessageDesk to be **a bit high** , especially in comparison to competitors.
- Users face **messaging issues** with multiple threads and confusion over message credits in group conversations on MessageDesk.
- Users experience **number registration difficulties** and issues with duplicate contacts, complicating initial setup and usage.
- Users face **app incompatibility** issues, leading to multiple threads and complicating participation in group conversations.

#### What Are Recent G2 Reviews of MessageDesk?

**["It's a great app to messages and be connected with the team and colleagues"](https://www.g2.com/survey_responses/messagedesk-review-11499637)**

**Rating:** 5.0/5.0 stars

_— Disha D._

[Read full review](https://www.g2.com/survey_responses/messagedesk-review-11499637)

**["Message Desk improved the way my company communicates with clients and staff."](https://www.g2.com/survey_responses/messagedesk-review-10788405)**

**Rating:** 5.0/5.0 stars

_— Chris R._

[Read full review](https://www.g2.com/survey_responses/messagedesk-review-10788405)

#### What Are G2 Users Discussing About MessageDesk?

- [What is MessageDesk used for?](https://www.g2.com/discussions/what-is-messagedesk-used-for)

### [ASTPP - A Smart Telephony Platform](https://www.g2.com/products/astpp-a-smart-telephony-platform/reviews)

For many years, ASTPP has been empowering various VoIP businesses and service providers with its amazing open source VoIP solutions. It is regarded as one of the top VoIP billing solutions and the #1 open source FreeSWITCH-driven Class 4/5 Softswitch Platform, which automates invoicing and billing processes completely. ASTPP is one of few solutions that support the N-level reseller structure. It uses cutting edge technologies like FreeSWITCH and OpenSIPs as core technologies to provide the most robust, reliable, and scalable solutions. ASTPP is a smart telephony platform, which has a suite of smart VoIP telephony solutions to offer to service providers and businesses, including, but not limited to: -Class 4 Softswitch -Class 5 Softswitch -Multi tenant IP PBX solution -Calling card solution -Virtual faxing solution -Virtual numbers solution -Routing & Billing Solution ASTPP has a team of versatile VoIP consultants and developers that provides various services in different VoIP technologies: -Consultancy -Development -Deployment -Support -ASTPP Training & Certification -And more ASTPP is a one stop VoIP solution for ITSPs, VoIP service providers, wholesale providers, and any other business.

**Average Rating:** 4.6/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate ASTPP - A Smart Telephony Platform?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind ASTPP - A Smart Telephony Platform?

- **Seller:** [ASTPP](https://www.g2.com/sellers/astpp)
- **Year Founded:** 2013
- **HQ Location:** Ahmedabad, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=26918d881571dc57c652d9a4906e7463f2708053d6fff23d5a730c5cff6b0811&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fastpp-billing%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 88% Small, 13% Medium

#### What Do G2 Reviewers Say About ASTPP - A Smart Telephony Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of ASTPP, appreciating its user-friendly interface and accessibility.
- Users appreciate the **easy access** of ASTPP, finding it user-friendly and customizable for their VoIP needs.
- Users appreciate the **user-friendly interface** of ASTPP, making it easy to use and access for everyone.
- Users appreciate the **easy-to-use VoIP solutions** and excellent community support offered by ASTPP.
- Users find the **easy integration** of ASTPP straightforward, allowing for quick and effective configuration to meet needs.

##### Cons

- Users find the **customer service lacking** , which negatively impacts their overall experience with ASTPP.
- Users often find **time constraints** frustrating, particularly with bill creation and slow customer support response.

#### What Are Recent G2 Reviews of ASTPP - A Smart Telephony Platform?

**["Review for ASTPP"](https://www.g2.com/survey_responses/astpp-a-smart-telephony-platform-review-10742643)**

**Rating:** 5.0/5.0 stars

_— Manokh H._

[Read full review](https://www.g2.com/survey_responses/astpp-a-smart-telephony-platform-review-10742643)

**["Open Source Customizable Best VoIP Solutions"](https://www.g2.com/survey_responses/astpp-a-smart-telephony-platform-review-10756585)**

**Rating:** 5.0/5.0 stars

_— Soumili D._

[Read full review](https://www.g2.com/survey_responses/astpp-a-smart-telephony-platform-review-10756585)

### [Hosted PBX Business Phone System](https://www.g2.com/products/hosted-pbx-business-phone-system/reviews)

Aancall is a global UCaaS and CCaaS provider delivering unified communications and cloud contact center solutions powered by AI. The platform enables businesses to connect, collaborate, and engage customers through voice, video, messaging, and intelligent call management. Aancall provides high-quality VoIP services, including SIP trunking in 120+ countries and DID numbers across 65+ countries, ensuring reliable global reach and local presence. With AI-driven capabilities such as smart routing, call analytics, automation, and customer insights, Aancall helps organizations improve efficiency, enhance customer experience, and scale communications securely and seamlessly. Designed for enterprises, startups, and service providers, Aancall combines global connectivity, advanced AI, and cloud-based communications into one powerful platform.

**Average Rating:** 4.8/5.0

**Total Reviews:** 8

#### How Do G2 Users Rate Hosted PBX Business Phone System?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 10.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Hosted PBX Business Phone System?

- **Seller:** [Aancall](https://www.g2.com/sellers/aancall)
- **HQ Location:** Wyoming USA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2ef59ae3d496e450a846e99978134f121e2706e3893881ab32a955d618ec0d4d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F106799117%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®
- **Phone:** 3074106456

#### Who Uses This Product?

- **Company Size:** 63% Small, 13% Large

#### What Do G2 Reviewers Say About Hosted PBX Business Phone System?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **easy access** of the Hosted PBX Business Phone System, enhancing their communication experience with seamless Teams integration.
- Users appreciate the **easy access and seamless Teams integration** of the Hosted PBX Business Phone System.
- Users value the **prompt and helpful customer support** provided by the AANCALL team for the Hosted PBX system.
- Users find the **ease of use** of the Hosted PBX system refreshing, making setup and operation straightforward.
- Users appreciate the **easy access** of the Hosted PBX Business Phone System, benefiting from seamless Teams integration and simplified calling.

##### Cons

- Users note the **lack of intuitive contact management** , wishing for improved integration and visibility of important information.
- Users find the **dialing issues** frustrating, with required prefixes and lack of balance visibility impacting their experience.
- Users note the **inadequate AI integration** , wishing for improved features like balance display and better Teams compatibility.
- Users feel there are significant **integration issues** , affecting usability and causing frustration with necessary prefixes.
- Users note the **missing features** such as prefix requirements and lack of integration with Teams for better usability.

#### What Are Recent G2 Reviews of Hosted PBX Business Phone System?

**["Easy to Navigate, Great Call Connectivity, and Affordable Pricing"](https://www.g2.com/survey_responses/hosted-pbx-business-phone-system-review-13076882)**

**Rating:** 5.0/5.0 stars

_— JAY M._

[Read full review](https://www.g2.com/survey_responses/hosted-pbx-business-phone-system-review-13076882)

**["Handy, Easy-to-Use App with Plenty of Options—Great on Mobile"](https://www.g2.com/survey_responses/hosted-pbx-business-phone-system-review-12729410)**

**Rating:** 5.0/5.0 stars

_— anushka s._

[Read full review](https://www.g2.com/survey_responses/hosted-pbx-business-phone-system-review-12729410)

### [Diabolocom](https://www.g2.com/products/diabolocom/reviews)

Diabolocom is a leading European provider of AI-first cloud contact center and customer experience solutions. Our platform helps organizations manage omnichannel customer interactions at scale while improving service quality, agent productivity, and operational efficiency. Built on proprietary AI technologies, native telecom infrastructure, and advanced CRM integrations, Diabolocom helps customer service and sales teams deliver faster, smarter, and more personalized interactions. Our all-in-one platform supports inbound and outbound communications, high-volume call management, auto-dialing, workflow automation, real-time monitoring, and AI-powered assistance for agents and supervisors. It helps teams manage every customer interaction more efficiently, from first contact to final resolution. Diabolocom provides the essential features businesses need to manage customer interactions effectively, while continuously innovating with sovereign AI solutions designed for customer service and sales teams. Our AI-powered solutions include: - Interactive Virtual Agent, - Agent Assist, - Augmented Quality Monitoring. Interactive Virtual Agent helps businesses provide 24/7 customer support. It answers customer requests automatically and can be configured easily through Diabolocom’s interface. When human assistance is needed, the interaction can be transferred smoothly to an agent. Agent Assist supports agents in real time during customer conversations. It combines conversation analytics, automated call summaries, next-best-action recommendations, form completion, knowledge base access, and automated workflows. This helps agents save time, reduce manual work, and provide more accurate answers. Augmented Quality Monitoring helps supervisors evaluate customer interactions at scale. With AI, teams can review far more calls than would be possible manually. They can identify coaching opportunities, detect quality trends, and monitor performance through clear dashboards. Together, these capabilities help businesses automate repetitive tasks, improve quality management, strengthen customer engagement, and make faster, data-driven decisions. Diabolocom’s innovation has been recognized by Frost & Sullivan with the 2024 Product Leadership Award and the 2026 European Technology Innovation Leadership Award. For over 20 years, Diabolocom has supported more than 400 clients and now operates in over 60 countries, with 175+ employees across 8 global offices.

**Average Rating:** 4.3/5.0

**Total Reviews:** 32

#### How Do G2 Users Rate Diabolocom?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **Phone Calls:** 6.7/10 (Category avg: 9.1/10)
- **VOiP Number:** 7.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 5.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Diabolocom?

- **Seller:** [Diabolocom](https://www.g2.com/sellers/diabolocom)
- **Company Website:** www.diabolocom.com
- **Year Founded:** 2005
- **HQ Location:** Paris, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=46fd61cc87510788779b3b660192ed8a0a06b2608487a6d3bd2ea048b0259209&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdiabolocom%2F&secure%5Burl_type%5D=linkedin_company_website)  
178 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Consumer Services
- **Company Size:** 60% Medium, 29% Small

#### What Do G2 Reviewers Say About Diabolocom?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Diabolocom's **ease of use** exceptional, facilitating quick adaptation and seamless integration into their workflows.
- Users praise the **exceptionally responsive customer support** of Diabolocom, ensuring smooth implementation and valuable guidance.
- Users commend Diabolocom's **customization options** , allowing seamless integration and tailored solutions that enhance efficiency.
- Users commend the **easy implementation** of Diabolocom, benefiting from swift deployment and responsive customer support.
- Users commend Diabolocom for its **efficiency** in managing multichannel communication, significantly enhancing productivity and user experience.

##### Cons

- Users find the **missing features** in Diabolocom, particularly in integration and basic functionalities, quite limiting.
- Users find it challenging to reach **customer service support** , which hinders their ability to optimize workflows effectively.
- Users often experience **delays up to 30 minutes** during updates, disrupting workflow and causing frustration.
- Users find Diabolocom's **rigid pre-configured workflows** limiting, hindering customization and affecting efficiency in processes.
- Users find the **limited customization** of Diabolocom restricts adapting workflows to their specific customer service needs.

#### What Are Recent G2 Reviews of Diabolocom?

**["Easy to Use, Great Support, Limited Workflows"](https://www.g2.com/survey_responses/diabolocom-review-13130309)**

**Rating:** 4.5/5.0 stars

_— albane l._

[Read full review](https://www.g2.com/survey_responses/diabolocom-review-13130309)

**["Reliable Dialer with Powerful Workflows and Minimal Downtime"](https://www.g2.com/survey_responses/diabolocom-review-13130328)**

**Rating:** 4.5/5.0 stars

_— Martin F._

[Read full review](https://www.g2.com/survey_responses/diabolocom-review-13130328)

### [smrtphone](https://www.g2.com/products/smrtphone/reviews)

smrtPhone is an all-in-one phone system that allows sales-driven businesses to make more calls, send more texts, and close more deals. The cloud-based phone, multi-line power dialer, integrated AI tools that capture call summaries, keywords, and outcomes, full featured mobile app, customizable call flows, and robust suite of user management tools flex and grow with you. Focused on delivering deep integration with your CRM, smrtPhone powers greater automation, reduces time spent on clerical tasks, and gives valuable insight enabling you to do business better.

**Average Rating:** 3.9/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate smrtphone?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.8/10)
- **Phone Calls:** 5.6/10 (Category avg: 9.1/10)
- **VOiP Number:** 5.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 5.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind smrtphone?

- **Seller:** [smrtStudio Global](https://www.g2.com/sellers/smrtstudio-global)
- **Year Founded:** 2017
- **HQ Location:** Middletown, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c70410a3bbf3ebc2e94c3b7c75482466ddab251f9079b8b08c9686296fb7ea84&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsmrtphoneapp&secure%5Burl_type%5D=linkedin_company_website)  
35 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Real Estate
- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About smrtphone?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Smrtphone, praising its simple setup and seamless integration with CRM systems.
- Users value the **easy communication** features of smrtPhone, enhancing their ability to connect with prospects efficiently.
- Users appreciate the **easy integration** of smrtPhone with their CRM, enhancing their communication experience effortlessly.
- Users value the **click-to-call feature** on smrtphone, enhancing communication efficiency through Podio.
- Users value the **click-to-call functionality** of smrtPhone, enhancing communication efficiency and ease of use.

##### Cons

- Users find the **cost of smrtPhone** to be quite high compared to the functionality offered, causing dissatisfaction.
- Users highlight the **high cost** of smrtPhone, considering it an expensive investment with insufficient performance for the price.
- Users express frustration over **internet dependency** issues, negatively impacting functionality and overall satisfaction with smrtPhone.
- Users face significant **call connectivity issues** with Smrtphone, leading to frustrating experiences and poor customer support.
- Users often experience **call drops** and report their numbers being marked as spam by many sellers.

#### What Are Recent G2 Reviews of smrtphone?

**["Seamless Call Management with Top-Notch Support"](https://www.g2.com/survey_responses/smrtphone-review-12085650)**

**Rating:** 5.0/5.0 stars

_— Tanika B._

[Read full review](https://www.g2.com/survey_responses/smrtphone-review-12085650)

**["Smart Calls, Smarter Business: My Experience with smrtPhone"](https://www.g2.com/survey_responses/smrtphone-review-11088016)**

**Rating:** 5.0/5.0 stars

_— Juliet E._

[Read full review](https://www.g2.com/survey_responses/smrtphone-review-11088016)

### [Thirdlane Connect](https://www.g2.com/products/thirdlane-connect/reviews)

Thirdlane Connect is a white-label team collaboration tool with voice, omnichannel messaging, and video for MSPs, service providers, and telecom resellers on Thirdlane’s multi-tenant UCaaS platform. Deliver branded calling, chat, and meetings across web, desktop, and mobile with APIs and CRM integrations. Main features: - VoIP calling, call recording, transfer, and hold - Team chat for 1:1 and groups - Video meetings with screen sharing - Presence and status sync - File sharing and inline media - Click-to-call and CRM screen pops - Branded apps for web, Windows, macOS, Linux, iOS, and Android See how Thirdlane helps MSPs, UCaaS providers, resellers, and enterprises deliver white-label multi-tenant communications. Request a live demo today: https://www.thirdlane.com

**Average Rating:** 4.3/5.0

**Total Reviews:** 21

#### How Do G2 Users Rate Thirdlane Connect?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Thirdlane Connect?

- **Seller:** [Thirdlane](https://www.g2.com/sellers/thirdlane)
- **Year Founded:** 2003
- **HQ Location:** Fairfax, US
- **Twitter:** @thirdlanepbx  
47 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=93c35e78540d840f321aab0315a24d8f73792dcd50969dbf5c6e6b0eb64dc90f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthird-lane-technologies-llc%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®
- **Ownership:** Third Lane Technologies, LLC

#### Who Uses This Product?

- **Company Size:** 41% Small, 30% Medium

#### What Do G2 Reviewers Say About Thirdlane Connect?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Thirdlane Connect easy to use, providing **seamless communication** that enhances workflow and professionalism.
- Users appreciate the **easy communication** provided by Thirdlane Connect, enhancing workflow with its all-in-one interface.
- Users commend Thirdlane Connect for its **seamless communication integration** , enhancing collaboration through direct chats, calls, and video conferences.
- Users commend the **easy setup** of Thirdlane Connect, enhancing productivity with its user-friendly interface and seamless integration.
- Users admire the **intuitive interface** of Thirdlane Connect, enhancing productivity through seamless communication across devices.

##### Cons

- Users struggle with the **complex setup processes** of Thirdlane Connect, citing a steep learning curve for non-technical users.
- Users often struggle with the **difficult setup** of Thirdlane Connect, finding the configuration overwhelming for non-technical users.
- Users struggle with the **steep learning curve** of Thirdlane Connect, making initial setup and navigation challenging for newcomers.
- Users express that the **user interface feels dated and complex** , making initial setup challenging for less technical users.
- Users often face a **difficult interface** with Thirdlane Connect, particularly during initial setup and navigation challenges.

#### What Are Recent G2 Reviews of Thirdlane Connect?

**["Easy to Use with Reliable Call Quality and Strong Collaboration Features"](https://www.g2.com/survey_responses/thirdlane-connect-review-12894921)**

**Rating:** 5.0/5.0 stars

_— PAWAN KUMAR K._

[Read full review](https://www.g2.com/survey_responses/thirdlane-connect-review-12894921)

**["Comprehensive Communication Hub with Steep Setup"](https://www.g2.com/survey_responses/thirdlane-connect-review-13095192)**

**Rating:** 4.0/5.0 stars

_— Rehant S._

[Read full review](https://www.g2.com/survey_responses/thirdlane-connect-review-13095192)

#### What Are G2 Users Discussing About Thirdlane Connect?

- [What is Thirdlane Connect used for?](https://www.g2.com/discussions/what-is-thirdlane-connect-used-for)

### [Avaya Unified Communications](https://www.g2.com/products/avaya-unified-communications/reviews)

Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility. Core Capabilities Avaya Unified Communications encompasses a comprehensive set of features including: Voice & Calling: VoIP, call forwarding, transfer, conferencing, and multi-line support Messaging & Presence: Instant messaging, presence awareness (showing who is available, busy, or offline), and SMS/fax capabilities Video Conferencing: Browser-based HD video conferencing with screen sharing, annotation tools, and personalized meeting rooms Collaboration: Team workspaces, calendar integration, contact management, and third-party application integration Deployment Models Avaya offers multiple UC solutions to suit different organizational needs: Avaya Cloud Office is a cloud-based Unified Communications as a Service (UCaaS) platform providing phones, apps, messaging, conferencing, video, and team meeting capabilities in a single, flexible offering. Available in Standard, Premium, and Ultimate subscription tiers, it delivers streamlined global management with minimal IT overhead. Avaya IP Office Subscription supports both traditional Telephony Users and advanced UC Users. UC Users gain mobility features including softphone applications, video calling, instant messaging, presence capabilities, and integrations with Salesforce, Outlook, and Microsoft Teams. Avaya Aura is a communications platform that can be deployed on-premises, in private cloud, or in hybrid configurations, providing a robust foundation for voice, video, messaging, and collaboration with integration for modern collaboration tools. Avaya Aura Private Cloud offers cloud-hosted UC bundles—Essentials, Advanced, and Ultra—with capabilities including telephony, voicemail, instant messaging, team conferencing, mobility, and seamless integration with Microsoft Teams and Zoom. Avaya Managed Services provides dedicated support for organizations seeking operational simplification, with tiered UC offerings and ongoing vendor management. Key Benefits Unified Experience: Single interface for all communication modes reduces context-switching and improves productivity Mobility: Work from anywhere with secure mobile access and multi-device call management Scalability: Solutions for small teams to large enterprises with flexible subscription and licensing models Integration: Seamless compatibility with Microsoft Teams, Zoom, Salesforce, and other business-critical applications Security: Enterprise-grade security with device enrollment, call detail recording, and compliance features Cost Efficiency: Cloud-based options reduce capital infrastructure investment and IT management overhead Summary Avaya Unified Communications serves organizations seeking modern, integrated communication platforms that support hybrid and remote work, reduce communication silos, and enable employees to collaborate effectively from any location. Whether deployed on-premises, in the cloud, or in hybrid configurations, Avaya UC provides the flexibility, reliability, and feature richness enterprises require.

**Average Rating:** 4.2/5.0

**Total Reviews:** 38

#### How Do G2 Users Rate Avaya Unified Communications?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 10.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 7.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Avaya Unified Communications?

- **Seller:** [Avaya](https://www.g2.com/sellers/avaya)
- **Year Founded:** 2000
- **HQ Location:** Morristown, NJ
- **Twitter:** @Avaya  
36,704 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb7b6b87b0fee52cbc9e0a2fcc8e720949ef23b4dac0afa2a3d3662f9753a20a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1494%2F&secure%5Burl_type%5D=linkedin_company_website)  
11,775 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Large, 24% Medium

#### What Do G2 Reviewers Say About Avaya Unified Communications?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of implementation and intuitive interface** of Avaya Unified Communications, enhancing overall productivity.
- Users value the **effective communication** tools of Avaya UCaaS, enhancing connectivity through VoIP, messaging, and video features.
- Users love the **customizability** of Avaya UCaaS, enhancing communication through personalized features and seamless integration options.
- Users value the **extensive customization** options in Avaya UCaaS, enhancing their communication experience with tailored features.
- Users value the **easy implementation** of Avaya Unified Communications, enhancing user experience with intuitive handling.

##### Cons

- Users experience **call drops** and audio issues with Avaya Unified Communications, impacting communication quality significantly.
- Users face **connection issues** with Avaya, including dropped calls and audio quality inconsistencies affecting communication effectiveness.
- Users often face **audio issues** with Avaya, leading to dropped calls and interruptions during communication.
- Users report **audio problems** with Avaya, including dropped calls and glitches that disrupt communication quality.
- Users often face **call connectivity issues** , requiring careful configuration to prevent errors and call drops.

#### What Are Recent G2 Reviews of Avaya Unified Communications?

**["Crystal-Clear Calls with Flexible Call Settings"](https://www.g2.com/survey_responses/avaya-unified-communications-review-12316055)**

**Rating:** 5.0/5.0 stars

_— Jose Pablo P._

[Read full review](https://www.g2.com/survey_responses/avaya-unified-communications-review-12316055)

**["superb"](https://www.g2.com/survey_responses/avaya-unified-communications-review-3175470)**

**Rating:** 4.5/5.0 stars

_— Verified User in Banking_

[Read full review](https://www.g2.com/survey_responses/avaya-unified-communications-review-3175470)

### [LoopUp](https://www.g2.com/products/loopup/reviews)

LoopUp is redefining how multinational enterprises manage telephony on a global scale with Microsoft Teams. In a market where organizations typically rely on fragmented regional providers and complex telephony contracts, LoopUp offers a single, fully managed converged communications solution, deeply integrated with Microsoft Teams and spanning 136 countries. LoopUp delivers Microsoft Teams telephony through Operator Connect, Direct Routing, and BYOC solutions, giving enterprises the flexibility to deploy full PSTN replacement in 136 countries. We are a top provider for country coverage on Operator Connect and extend reach even further with our expertise in Direct Routing and BYOC solutions. About LoopUp LoopUp helps multinational enterprises consolidate how they buy and manage global Microsoft Teams telephony, offering phone numbers and full cloud-based PSTN replacement in more than 100 countries. LoopUp eliminates the need to manage multiple regional carriers, offering a single contract, consistent service delivery, and integrated Microsoft Teams voice – all backed by global design, deployment, and support. LoopUp is headquartered in London with operations worldwide. For more information, please visit: https://loopup.com

**Average Rating:** 4.4/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate LoopUp?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.6/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.2/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind LoopUp?

- **Seller:** [LoopUp](https://www.g2.com/sellers/loopup)
- **Year Founded:** 2003
- **HQ Location:** London, United Kingdom
- **Twitter:** @LoopUp  
3,006 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bf2aea1705f047d62d61a2590c01a695911f43a59b7c3fd90ef2d2c908fc3efb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2523039%2F&secure%5Burl_type%5D=linkedin_company_website)  
112 employees on LinkedIn®
- **Ownership:** LSE:LOOP

#### Who Uses This Product?

- **Company Size:** 55% Medium, 32% Large

#### What Do G2 Reviewers Say About LoopUp?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **efficient communication** and support from LoopUp, feeling well-supported and understood in their business needs.
- Users value the **convenient "call me now" feature** of LoopUp, enhancing communication and accessibility for everyone.
- Users commend LoopUp's **responsive customer support** , noting professionalism and effective issue resolution throughout their experience.
- Users value the **ease of use** with LoopUp, appreciating its clear interface and responsive support.
- Users appreciate the **efficient problem resolution** and professional support provided by LoopUp's knowledgeable team.

##### Cons

- Users feel there is a need for **improved account management** during system changes to avoid confusion and delays.
- Users often experience **muffled sound issues** in LoopUp, detracting from an otherwise solid experience.
- Users note a **complex process** during porting that requires more clarity and testing for a smoother experience.
- Users find the **complex processes** of LoopUp, particularly during porting, to be frustrating and unclear.
- Users find that **distractions arise** from muffled sound and the cumbersome process of sharing codes with clients.

#### What Are Recent G2 Reviews of LoopUp?

**["Exceptional Team Support and Professionalism. Loopup – the one partner for successful team telephony"](https://www.g2.com/survey_responses/loopup-review-12133727)**

**Rating:** 5.0/5.0 stars

_— Verified User in Automotive_

[Read full review](https://www.g2.com/survey_responses/loopup-review-12133727)

**["Seamless 18-Site Migration and a Simple, Easy-to-Use Admin Interface"](https://www.g2.com/survey_responses/loopup-review-13111400)**

**Rating:** 5.0/5.0 stars

_— Michael S._

[Read full review](https://www.g2.com/survey_responses/loopup-review-13111400)

#### What Are G2 Users Discussing About LoopUp?

- [What does Loopup do?](https://www.g2.com/discussions/what-does-loopup-do)
- [What is LoopUp meeting?](https://www.g2.com/discussions/what-is-loopup-meeting)
- [Is LoopUp secure?](https://www.g2.com/discussions/is-loopup-secure)
- [Does LoopUp have video?](https://www.g2.com/discussions/does-loopup-have-video)

### [NobelBiz OMNI+](https://www.g2.com/products/nobelbiz-omni/reviews)

The NobelBiz OMNI+ cloud call center solution is our software product designed to be fully compatible with our carrier network, taking it to new heights of performance. NobelBiz OMNI+ has a unique blend of capabilities: from Omnichannel, Impressive API integrations, and fast implementation, to simple cross-channel campaign setup and remote work, to name but a few. NobelBiz OMNI+ is a true customizable powerhouse of productivity that integrates all main functions of a complete cloud contact center solution. Besides an impressive selection of built-in applications such as a complete IVR builder and compliance tools, it boasts an intuitive agent interface and a customizable supervisor dashboard. Last but not least, NobelBiz OMNI+ is that it can deploy real omnichannel capabilities, integrating a series of novel channels such as Facebook, WhatsApp, or Telegram, among others.

**Average Rating:** 4.8/5.0

**Total Reviews:** 18

#### How Do G2 Users Rate NobelBiz OMNI+?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.8/10)
- **Phone Calls:** 10.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 10.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind NobelBiz OMNI+?

- **Seller:** [NobelBiz](https://www.g2.com/sellers/nobelbiz)
- **Year Founded:** 2005
- **HQ Location:** Cheyenne, WY
- **Twitter:** @NobelBiz  
569 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=422c935e4ef3acba45518414a31809026e042ebd0598cbf1a04e5e7f955d3ad5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnobelbiz-inc-%2F&secure%5Burl_type%5D=linkedin_company_website)  
35 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Medium, 33% Small

#### What Are Recent G2 Reviews of NobelBiz OMNI+?

**["We added Human call initiator feature to our dialing strategy without braking the bank"](https://www.g2.com/survey_responses/nobelbiz-omni-review-7968334)**

**Rating:** 5.0/5.0 stars

_— Carlos B._

[Read full review](https://www.g2.com/survey_responses/nobelbiz-omni-review-7968334)

**["Dialer is smooth Nobel like the name itself"](https://www.g2.com/survey_responses/nobelbiz-omni-review-7307800)**

**Rating:** 5.0/5.0 stars

_— Smita P._

[Read full review](https://www.g2.com/survey_responses/nobelbiz-omni-review-7307800)

#### What Are G2 Users Discussing About NobelBiz OMNI+?

- [What is NobelBiz OMNI+ used for?](https://www.g2.com/discussions/what-is-nobelbiz-omni-used-for) - 1 comment

### [Nvoip](https://www.g2.com/products/nvoip/reviews)

Explore the transformative power of Nvoip's cutting-edge business communication platform. Our intuitive and all-encompassing solution facilitates seamless integration of calls, chats, and WhatsApp; providing businesses with the tools necessary to elevate customer service, enhance sales, and streamline operations. Thanks to Nvoip, you can revolutionize sales processes, monitor performance in real-time, and simplify communication with customers and teams. Take advantage of advanced analytics and reporting tools to gain valuable insights and optimize your operations for peak efficiency. Whether a small upstart or an established enterprise, Nvoip is the key to unlocking enhanced customer experiences and outstanding results.

**Average Rating:** 4.0/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate Nvoip?

- **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 7.7/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 5.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Nvoip?

- **Seller:** [Nvoip](https://www.g2.com/sellers/nvoip)
- **Year Founded:** 2018
- **HQ Location:** Juiz de Fora, BR
- **Twitter:** @nvoip  
140 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=02678f0d467574dc65e2766b5a37eff34e1c95faf2d14ddc3db5077e9a83c5a0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnvoip%2F&secure%5Burl_type%5D=linkedin_company_website)  
34 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 83% Small, 17% Medium

#### What Do G2 Reviewers Say About Nvoip?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **affordability** of Nvoip, providing simple solutions ideal for businesses of all sizes.
- Users value the **simple, cost-effective solutions** of Nvoip, catering effectively to businesses of all sizes.
- Users value Nvoip for its **cost-effective solutions** , making it ideal for businesses of all sizes.
- Users value the **cooperative customer support** from Nvoip, highlighting its accessibility and cost-effective solutions for all businesses.
- Users value the **ease of use** of Nvoip, appreciating its straightforward and cost-effective solutions for businesses.

##### Cons

- Users find the **UI complex** for new users, which complicates navigation and overall experience with Nvoip.
- Users find the **complex UI** challenging, particularly for newcomers trying to navigate the system effectively.
- Users find the **high cost** of Nvoip concerning due to fluctuating international call fees and hidden charges.
- Users frequently face **integration issues** with Nvoip, affecting functionality and complicating user experience.
- Users find the **lack of integrations** in Nvoip limits functionality and complicates their overall experience.

#### What Are Recent G2 Reviews of Nvoip?

**["Nvoip - Makes communication efficient for costumers"](https://www.g2.com/survey_responses/nvoip-review-10507762)**

**Rating:** 4.5/5.0 stars

_— Andleeb A._

[Read full review](https://www.g2.com/survey_responses/nvoip-review-10507762)

**["Excellent company with great service!!!"](https://www.g2.com/survey_responses/nvoip-review-10856311)**

**Rating:** 5.0/5.0 stars

_— Verified User in Construction_

[Read full review](https://www.g2.com/survey_responses/nvoip-review-10856311)

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