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Heyo Phone Reviews & Product Details

Heyo helps small business owners manage all their customer communication, get more enquiries and grow business right from your phone. Heyo Phone has gained significant traction as a digital phone line for businesses across India with more than 1.5 Million downloads and 100,000 users. Experience seamless customer communication with Heyo Phone’s Smart features - Single Business Phone Number, Auto Call Recording, WhatsApp API, Auto Call Distribution, IVR, Multiple Staff Access, Custom Business Greeting Messages, Voicemail & much more starting at ₹199 per month. Heyo Phone Provides: New virtual business phone number instantly without additional sim or device. Single business number for your business & staff. Assign or remove staff anytime. WhatsApp integration with Heyo virtual phone number for advanced customer interaction. Seamless IVR with Heyo customer communication app. Effective call distribution and voicemail. Parallel ringing for multiple staff members. Call analytics for your staff. Unlimited incoming and outgoing calls. Custom business callers tune to greet your customers professionally. Heyo Phone Features: Single Business Number for You and Your Staff - Get a single phone number with a local DID code, Not only for calls but also for WhatsApp. Your staff can also connect to customers on WhatsApp after downloading Heyo App. Customized Business Caller Tune - Customize your welcome greeting as per your business & sound professional. IVR for Small Business - Most Affordable IVR App to take your business interaction to the next level. Add multiple departments and solve your business queries within no time. Distribute Calls to Staff - Never miss any business calls with automatic call distribution among your Staff. Record and Monitor Staff Calls - Monitor your staff performance regularly with auto call recording for better customer service. Separate Business and Personal Calls - Heyo Phone helps you to keep your personal & business calls separate without additional SIM not only for you but for your staff as well. Voicemail - Heyo Phone offer voicemail without additional cost, Your customer can reach you even after business closing hours Boost Google My Business Rating - Link your GMB profile with Heyo Phone and get more reviews on your GMB profile. Call Analytics - Get a daily call report to your WhatsApp with Heyo Phone App. You can also access your call history and customer database within the App. Smart Business Card - With Heyo Phone, you can get a customized smart business card for easy sharing among your customers. Number Selection - Choose your business number starting with 011, 022, 033, 080 and more. Win more customer trust with local numbers. Missed Call Tracker - Never miss a single customer with Heyo Phones Missed call feature. Easy call back and track the customer easily. Heyo Whatsapp for Business - Integrate Heyo virtual phone number with WhatsApp API for advanced customer interaction. Shared Inbox, Add Multi Staff & Automated Message Templates. Enjoy high-quality voice calls with your customers anywhere anytime with Heyo Phone. All You Need To Know About WhatsApp API Integration with Heyo Phone - WhatsApp API is an all-rounder communication platform similar to WhatsApp Business but with advanced features like automated messages, shared inbox, multi-agent chat, interactive messages, agent transfer, etc., that is designed to meet your business needs. Please note: If your WhatsApp API activation fails, it may be due to not following Meta's guidelines. For assistance, you can contact and write to our support team at connect@heyophone.com. The WhatsApp API integration including Multi-Agent Chat feature allows the admin to assign chats to multiple agents, ensuring efficient and prompt customer responses. This feature provides support by allowing multiple agents to view the chat of a single user, speeding up reply times. With Heyo Phone's WhatsApp API, you can monitor your agents' performance by checking detailed analytics and chat histories. You can also send automated message templates to boost sales and customer communication, with three pre-existing templates available and more customization options coming soon. Heyo Phone offers different plans for WhatsApp API integration - the Heyo Lite Plan at Rs.199/month for 2 users (1 owner and 1 staff) without IVR but with WhatsApp, and the Heyo Pro Plan at Rs.499/month for 5 users (1 owner and 4 staff) with IVR and WhatsApp. While setting up a WhatsApp Business Account (WABA) is free, conversations are billed based on Meta's standard rates, with utility, marketing, and service templates priced at INR 0.308, INR 0.726, and INR 0.29, respectively. You can send unlimited messages within 24 hours of starting a conversation, and each WABA account gets the first 1000 incoming conversations free every month. In order to create a WhatsApp for Business with your Heyo Number, simply tap "Create WhatsApp Business Account" on your main Heyo screen, log in with Facebook, fill in your business details, and complete the creation process. If it fails, you can retry. Once set up, you can easily interact with your customers. Lastly, if you wish to update the "About" section on your business's WhatsApp profile, simply open the Heyo Phone app, go to settings, and select ‘Edit Business Card’. There you can add your business description, autofill website and email details, and choose your business category.

Seller

Heyophone

Discussions

Heyo Phone Community

Languages Supported

English, Hindi

Overview by

Marketing Activity (Business communication platform that integrates WhatsApp Business API, call management, and AI-powered chat and voice bots)

Top-Rated Alternatives

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Heyo Phone Media

Single business number for your business & staff. Assign or remove staff anytime.

Integrate Heyo virtual phone number with WhatsApp API for advanced customer interaction

Most Affordable IVR App to take your business interaction to the next level. Add multiple departments and solve your business queries within no time

Monitor your staff performance regularly with auto call recording for better customer service.

Customize your welcome greeting as per your business & sound professional.

Get a daily call report to your whatsapp with Heyo Phone App.

Heyo Phone Reviews (28)

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Ankit A.

Specialist programmer

Enterprise (> 1000 emp.)

5/18/2025

"Great Value for Small Businesses"

5/5

What do you like best about Heyo Phone?

The virtual business number makes my small business look more professional, and the call recording and IVR features are incredibly useful Review collected by and hosted on G2.com.

What do you dislike about Heyo Phone?

Sometimes, paid features don’t work as expected, like call recording or WhatsApp integration Review collected by and hosted on G2.com.

What problems is Heyo Phone solving and how is that benefiting you?

Heyo Phone solves the problem of managing business calls separately from personal ones by providing a dedicated virtual number. It helps me present a more professional image to clients while keeping my personal phone number private. Features like IVR, call recording, and WhatsApp Business integration streamline communication, making it easier to handle customer inquiries efficiently. This has saved me time, improved my client response rate, and added credibility to my small business Review collected by and hosted on G2.com.

Jagdish B.

Intern

Mid-Market (51-1000 emp.)

9/23/2024

"its an affordable solution for businesses starting from only rupees 199/month."

4.5/5

What do you like best about Heyo Phone?

Heyo is extremely easy to use and makes calling a breeze. We used to have multiple miss calls and now with the help of call distribution my staff. Review collected by and hosted on G2.com.

What do you dislike about Heyo Phone?

Need to be more enhance and more compatible to use to a simple and common user. Review collected by and hosted on G2.com.

Tejal R.

Administrative

Small-Business (50 or fewer emp.)

11/26/2024

"Effortless Communication with Heyo Phone"

4/5

What do you like best about Heyo Phone?

As a Manager-Admin, I use Heyo Phone's WhatsApp and IVR features to manage my daily work. I can send bulk messages with automated templates, and the IVR feature has improved the customer experience. Highly recommended for easy communication! Review collected by and hosted on G2.com.

What do you dislike about Heyo Phone?

The lack of WhatsApp for Business integration is something that would really improve the overall experience for professional use. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

11/25/2024

"Heyophone Makes Work Communication Easy"

4/5

What do you like best about Heyo Phone?

Heyophone is great for teamwork and smooth communication. Adding team members is simple, and the call log analytics gives clear data to improve. Call forwarding makes sure I never miss an important call, no matter where I am. The call routing is efficient and keeps things running smoothly, and call recording helps me handle customer interactions professionally. Heyophone really makes work communication easier and better! Review collected by and hosted on G2.com.

What do you dislike about Heyo Phone?

Dealing with Heyophone's customer support feels like begging. They treat you poorly, always giving new excuses and asking for unnecessary documents, making the process frustrating and unreasonable. Review collected by and hosted on G2.com.

What problems is Heyo Phone solving and how is that benefiting you?

Heyophone solves key communication challenges by keeping you accessible to clients and colleagues anytime. It makes adding team members easy, promoting collaboration and smooth communication. With accurate call log analytics, you get actionable insights for improvement. Features like call forwarding ensure you never miss important calls, while efficient call routing boosts productivity. Call recording adds professionalism, helping build stronger customer relationships. Review collected by and hosted on G2.com.

Virginia G.

Coordinador de calidad

Enterprise (> 1000 emp.)

9/8/2024

"Easy way for communicating"

4.5/5

What do you like best about Heyo Phone?

Heyophone is an excellent solution for businesses seeking streamlined communication. It offers a single number for all staff, integrating calls and WhatsApp, ensuring no customer communication is missed. Its intelligent call routing and call recording features enhance team performance and service quality. With Heyophone, you can efficiently manage business chats, distribute calls, and analyze customer interactions, boosting engagement and repeat business opportunities. Plus, it’s easy to set up and use, making it a great choice for businesses looking to maintain control over their communications. Review collected by and hosted on G2.com.

What do you dislike about Heyo Phone?

From my experience, Heyophone is effective overall, but there’s room for improvement. Expanding integration options would enhance its flexibility, and a more intuitive interface could make it easier to navigate. Despite these minor areas for growth, the core features work well, and it remains a helpful tool for managing business communications. Review collected by and hosted on G2.com.

Akhileshwar S.

Content Writer

Small-Business (50 or fewer emp.)

11/7/2024

"Heyophone: Affordable and Functional for Small Business"

4.5/5

What do you like best about Heyo Phone?

There are merely four things that I personally like are Budget Friendly Plans, User friendly interface, WhatsApp Integration, and IVR & Call routing. These special attributes about Heyophone made easy for businesses to meet their targets. Review collected by and hosted on G2.com.

What do you dislike about Heyo Phone?

I found few things disappointing about Heyophone that includes limited features in basic plan. I know we can upgrade but there are still few basic features such as IVR call that must be in the basic plan. Another thing is Heyophone is best with small teams but when it comes to scalability it disappoints. Review collected by and hosted on G2.com.

Verified User in Consulting

Mid-Market (51-1000 emp.)

11/26/2024

"Enhancing Communication"

4/5

What do you like best about Heyo Phone?

Adding people to Helo is quick and easy, improving teamwork and communication. The call log feature is accurate and helps me improve. Call forwarding ensures I never miss an important call. Helo’s call routing makes communication smoother, boosting efficiency, while call recording helps maintain professionalism and strengthens customer relationships. Review collected by and hosted on G2.com.

What do you dislike about Heyo Phone?

Customer support is unhelpful. After paying, you're still treated poorly, given new excuses, and asked to send things for no reason. They won't even take calls to resolve issues. Review collected by and hosted on G2.com.

Abhishek K.

Associate Analyst

Small-Business (50 or fewer emp.)

11/18/2024

"Heyophone Review"

4.5/5

What do you like best about Heyo Phone?

My favourite feature of the Heyphone is the branded fixed line number that does not require a SIM card. Creates a personalized greeting message that is played when customers call your business. Review collected by and hosted on G2.com.

What do you dislike about Heyo Phone?

I dislike the Heyophone's user interface because it is somewhat complex or difficult to navigate. Review collected by and hosted on G2.com.

Md A.

Software Support Engineer

Enterprise (> 1000 emp.)

9/3/2024

"Review for Heyophone"

4/5

What do you like best about Heyo Phone?

Best that you don't miss any calls, zero down time which is true so far. IVF and WhatsApp calling helps a lot with business Review collected by and hosted on G2.com.

What do you dislike about Heyo Phone?

So far it's good, overall UI can be improved a little more and features like AI based response mechanism can be added advantage Review collected by and hosted on G2.com.