![Chris R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris R.")
CR

Chris R.

Owner

Small-Business (50 or fewer emp.)

1/31/2025

"Message Desk improved the way my company communicates with clients and staff."

5/5

What do you like best about MessageDesk?

First, MD helped me separate my cleint base comunication from my personal messaging. Second, the ability to schedule outgoing mesages is huge. Third, the fact that tecnitians can comuicate with cleints directly without giving out their own phone number AND as the company owner, I can monitor these comunications. Review collected by and hosted on G2.com.

What do you dislike about MessageDesk?

When the cleint messages us and another receipient, it turnes into multiple threads. There does not seem to be an easy way to participate in a group thread. Review collected by and hosted on G2.com.

What problems is MessageDesk solving and how is that benefiting you?

It created a centralized messaging center for all of my employees to comunicate with cleints and share informatoin without involving their personal phone numbers. And I can be totally unavailable and have soeone else on the team monnitoring our incoming requests. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

See what 35 reviewers think of MessageDesk

4.6 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/messagedesk/reviews)