# smrtphone Reviews **Vendor:** smrtStudio Global **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 3.9/5.0 **Total Reviews:** 6 ## About smrtphone smrtPhone is an all-in-one phone system that allows sales-driven businesses to make more calls, send more texts, and close more deals. The cloud-based phone, multi-line power dialer, integrated AI tools that capture call summaries, keywords, and outcomes, full featured mobile app, customizable call flows, and robust suite of user management tools flex and grow with you. Focused on delivering deep integration with your CRM, smrtPhone powers greater automation, reduces time spent on clerical tasks, and gives valuable insight enabling you to do business better. ## smrtphone Pros & Cons **What users like:** - Users appreciate the **ease of use** of Smrtphone, finding setup seamless and customer support exceptional. (3 reviews) - Users enjoy the **easy communication** enabled by smrtPhone, simplifying outreach and managing interactions effectively. (2 reviews) - Users appreciate the **easy integration** of smrtPhone with CRMs, enhancing their workflow and communication management. (2 reviews) - Users appreciate the **click-to-call feature** on smrtphone, making communication quick and effortless. (1 reviews) - Users value the **click-to-call functionality** and streamlined communication that enhance their calling experience with smrtPhone. (1 reviews) - Users appreciate the **call tracking and logging** features of smrtPhone, enhancing their interaction management. (1 reviews) - Users value the **streamlined communication** offered by smrtPhone, enhancing their call management and interaction efficiency. (1 reviews) - Customer Service (1 reviews) - Customer Support (1 reviews) - Feature Abundance (1 reviews) **What users dislike:** - Users express that smrtPhone can be **expensive** and may not deliver on its promised functionalities. (2 reviews) - Users find the **high cost** of smrtPhone unjustified due to its limited functionality and support issues. (2 reviews) - Users express frustration over **internet dependency** , with many facing issues connecting to smrtPhone effectively. (2 reviews) - Users experience **call connectivity issues** with Smrtphone, leading to frustration and unmet service expectations. (1 reviews) - Users often experience **call drops** and face issues with their number being marked as spam by sellers. (1 reviews) - Customer Service (1 reviews) - Limited Features (1 reviews) - Limited Integration (1 reviews) - Number Issues (1 reviews) - Poor Customer Support (1 reviews) ## smrtphone Reviews ### 1. Seamless Call Management with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tanika B. | Administration, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about smrtphone?** I love that Smrtphone is always making upgrades and changes to their system. Their customer service staff goes above and beyond to answer our questions and solve our issues, which I really appreciate. The setup was extremely easy, making the transition seamless for my team. **What do you dislike about smrtphone?** Their steadly growing. Nothing at this time to dislike. **What problems is smrtphone solving and how is that benefiting you?** Smrtphone lets my team use professional business lines for calls, solving the issue of calls coming to personal phones. I can make and receive calls without using my personal phone. ### 2. Smart Calls, Smarter Business: My Experience with smrtPhone **Rating:** 5.0/5.0 stars **Reviewed by:** Juliet E. | Professional Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2025 **What do you like best about smrtphone?** Some potential benefits of smrtPhone include: 1. Click-to-call functionality: Easily make calls from your CRM or other applications. 2. Call tracking and logging: Keep track of interactions and follow-ups. 3. Integration with REISift: Seamless integration for real estate professionals. 4. Streamlined communication: Efficiently manage calls and interactions. **What do you dislike about smrtphone?** Some potential drawbacks of smrtPhone might include: 1. Limited integration with other tools: Potential limitations in integrating with other software or platforms. 2. Learning curve: New users might need time to familiarize themselves with the features. 3. Cost: Depending on the pricing plan, smrtPhone might be an investment for some users. **What problems is smrtphone solving and how is that benefiting you?** smrtPhone is solving several problems, including: 1. Inefficient calling process: smrtPhone streamlines calling with click-to-call functionality. 2. Disorganized call tracking: The platform logs calls and tracks interactions. 3. Time-consuming manual data entry: smrtPhone automates call logging. These solutions benefit users by: 1. Saving time: Quickly make calls and log interactions. 2. Improving organization: Keep track of calls and follow-ups. 3. Enhancing productivity: Focus on high-priority tasks. Overall, smrtPhone helps users work more efficiently, stay organized, and close more deals. ### 3. Excellent services, excellent support, webinars **Rating:** 5.0/5.0 stars **Reviewed by:** Laura M. | Human Resources and Wellness Analyst, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about smrtphone?** Is so easy to use, the webinar is so useful to improve the knowledge, the reports are so useful to track the KPIs **What do you dislike about smrtphone?** Nothing, everything is okay, we really enjoy **What problems is smrtphone solving and how is that benefiting you?** Tracking the metrics ### 4. AVOID USING THIS PHONE SYSTEM AT ALL COSTS **Rating:** 0.0/5.0 stars **Reviewed by:** Darryl R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about smrtphone?** I liked that the system is embedded into CRM's that we were migrating to. **What do you dislike about smrtphone?** I can list several things,but I will just keep it focused on the most important. The inability to actually perform the function you pay them for and then the inability to speak with ANYONE to solve the issues so you can have a working phone and CRM package. The second, which is tied to the first. The CRM's that they are embedded with allow Smrtphone to monoplize their systems and then they charge a rediculous amount for a system that ultimately does not work. One of the worse experiences, with tools and systems, I have had working in our real estate business the last 10 years. **What problems is smrtphone solving and how is that benefiting you?** Purpose: Phone system and dialer for outbound marketing and tracking They are NOT solving any issues. They were to be a phone system that was embedded with REISift and Podio. They are but when it comes to using the dialer; tons of problems including not able to speak with anyone to discuss and resolve. NEVER pay more than a month because, even when they can NOT support you and what you are paying for, they will NOT refund your money. SO, you are just paying for the belief they are a phone system you can use but reality is they are NOT. Beware of this company. ### 5. Good simple UI & Business Phone Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about smrtphone?** Makes it easy to reach out to prospects with multiple **What do you dislike about smrtphone?** Not that many integrations like integrations to HubSpot. **What problems is smrtphone solving and how is that benefiting you?** It's allowing us to mass outreach our prospects and has a dashboard ### 6. Smrtphone great at processing through many leads and keeping things integrated. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2022 **What do you like best about smrtphone?** I likeeing able to click to call on podio. **What do you dislike about smrtphone?** Sometimes calls drop and many sellers report my number showing up as spam. **What problems is smrtphone solving and how is that benefiting you?** Smrtphone is solving the he said she said issue. It benefits us because we can pull call recordings to see what exactly was offered to clients. - [View smrtphone pricing details and edition comparison](https://www.g2.com/products/smrtphone/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+15%3A27%3A52+-0500&secure%5Bsession_id%5D=e2b3bc7c-163e-4d17-b46e-3b450a8f8c43&secure%5Btoken%5D=ff42ecec62848355a3d43735021d6799982489e2f085587a0661b8729e0e8c40&format=llm_user) ## smrtphone Features **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Access** - Software Pairing - Browser Extension - Individual Download **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top smrtphone Alternatives - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,505 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) - 4.7/5.0 (3,337 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (3,995 reviews)