# Best Supply Chain Visibility Software *By [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera)* Supply chain visibility (SCV) software provides end-to-end tracking of raw materials, parts, and finished goods from manufacturing to the last mile. This software enhances transparency in complex supply chain networks, improving the quality of the products and services delivered. Companies use SCV solutions to visualize inventory levels and optimize transportation activities, which translates to increased profitability. It is mainly used by distribution companies, procurement professionals, and supply chain managers. SCV platforms utilize APIs to consolidate shipping data from all stakeholders across the supply chain, including third-party logistics providers. This capability is a key differentiator from the basic tracking features typically found in transportation management systems (TMS). For a TMS to qualify as an SCV platform, it must take the extra step to offer an enhanced system with API integration and cloud-based deployment options. Visibility platforms are distinct from other types of software that provide shipment visibility. They have advanced features like machine learning (ML), risk analysis, carrier performance evaluation, reporting to avoid detention and fees, and geofencing. In addition, SCV software can be part of a control tower through integrations with [inventory management software](https://www.g2.com/categories/inventory-management), [supply chain planning software](https://www.g2.com/categories/supply-chain-planning), and [sales & ops planning software](https://www.g2.com/categories/sales-ops-planning) to help reallocate products in transit when there are changes in consumer demand, sales targets, or inventory levels. To qualify for inclusion in the Supply Chain Visibility (SCV) category, a product must: - Provide ETAs and track products at various stages such as shipping, in-transit, or delivery - Improve product fulfillment and reduce lead times - Offer tools to enhance product utilization for inventory reallocation - Monitor supplier and carrier performance - Provide reporting around detention and fees - Identify and address distribution risks - Apply predictive analytics and machine learning (ML) to identify potential disruptions and adjust transportation models accordingly - Analyze the efficiency of supply chain activities ## Top Supply Chain Visibility Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) | 4.7/5.0 (865 reviews) | Real-time truckload tracking with carrier ELD integration | "[Excellent Visibility, Strong Integrations, and Prompt Support](https://www.g2.com/survey_responses/descartes-macropoint-review-12944051)" | | 2 | [project44](https://www.g2.com/products/project44/reviews) | 4.7/5.0 (705 reviews) | Ocean container tracking with predictive ETAs | "[Setting Standards for Future Services](https://www.g2.com/survey_responses/project44-review-7932179)" | | 3 | [GoComet](https://www.g2.com/products/gocomet/reviews) | 4.9/5.0 (238 reviews) | End-to-end container tracking with predictive ETAs | "[Streamlined Shipment Management with Top-Notch Support](https://www.g2.com/survey_responses/gocomet-review-12127307)" | | 4 | [Overhaul](https://www.g2.com/products/overhaul-overhaul/reviews) | 4.6/5.0 (162 reviews) | High-value cargo theft prevention with GPS monitoring | "[Overhaul provides the best supply chain security visibility platform in the industry.](https://www.g2.com/survey_responses/overhaul-review-9682769)" | | 5 | [osapiens](https://www.g2.com/products/osapiens/reviews) | 4.4/5.0 (241 reviews) | — | "[Continuous Improvement Meets Strong Customer Partnership](https://www.g2.com/survey_responses/osapiens-review-12692485)" | | 6 | [FarEye](https://www.g2.com/products/fareye/reviews) | 4.7/5.0 (271 reviews) | Last-mile delivery routing and bulk order consolidation | "[Smart Routing and Live Tracking](https://www.g2.com/survey_responses/fareye-review-12798017)" | | 7 | [Gnosis Freight](https://www.g2.com/products/gnosis-freight/reviews) | 4.8/5.0 (188 reviews) | Container lifecycle tracking with demurrage prevention | "[Q2 REVIEW: IMPROVED FDA/CUSTOMS STATUS, CARRIER ASSIGNMENT, DEL DATES TO WAREHOUSE](https://www.g2.com/survey_responses/gnosis-freight-review-12186129)" | | 8 | [ClickPost](https://www.g2.com/products/clickpost/reviews) | 4.8/5.0 (144 reviews) | Multi-carrier orchestration with NDR automation | "[Seamless API Integration and Logistics Management](https://www.g2.com/survey_responses/clickpost-review-12740159)" | | 9 | [SAP Integrated Business Planning](https://www.g2.com/products/sap-integrated-business-planning/reviews) | 4.3/5.0 (213 reviews) | Real-time demand-supply alignment across SAP ecosystems | "[SAP IBP Makes Planning Changes Easy with Visual Scenario Insights](https://www.g2.com/survey_responses/sap-integrated-business-planning-review-12326217)" | | 10 | [Shippeo](https://www.g2.com/products/shippeo/reviews) | 4.7/5.0 (164 reviews) | Carrier-agnostic real-time tracking with predictive ETA | "[Tracking made easy with Shippeo](https://www.g2.com/survey_responses/shippeo-review-13057713)" | --- ## What Are the Most Common Questions About Supply Chain Visibility Software? *AI-generated · Last updated: May 26, 2026* ### Which supply chain visibility platform offers real-time shipment tracking? Based on G2 reviews, [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) stands out for real-time shipment tracking in this category. According to verified users, it helps teams monitor truck locations, reduce manual check calls, share tracking updates with customers, and respond faster to delays or connection issues. G2 reviewers mention accurate location visibility, ETAs, dashboard views, Control Tower alerts, and integrations with TMS, ELD, and carrier systems. Reviewers also note that real-time tracking can depend on carrier connectivity or driver adoption, but the overall theme is stronger shipment visibility and less time spent chasing updates across loads. ### What is the most affordable supply chain visibility software for SMBs? Based on G2 reviews, affordability is mentioned most directly in user feedback for a small set of products, but the category data is still limited for making a definitive SMB-wide pricing judgment. According to verified users, buyers often connect affordability with ease of use, quick setup, and reduced manual work rather than formal price comparisons. G2 reviewers mention lower operational effort, time savings, easier tracking, and fewer follow-up calls as practical value signals. Reviews for several tools also reference cost savings from better shipment monitoring, exception handling, or procurement workflows. Because pricing details are not consistently provided in reviews, the best grounded approach is to compare products with strong recent review activity and buyer-reported efficiency benefits. **Here are some of the top-rated products on G2:** - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) – frequently praised for easy tracking, strong visibility, and reducing manual check calls - [GoComet](https://www.g2.com/products/gocomet/reviews) – reviewers highlight cost-friendly workflows, automated updates, and quick adoption - [Gnosis Freight](https://www.g2.com/products/gnosis-freight/reviews) – used to centralize container tracking, reduce manual research, and improve shipment visibility ### Which vendor offers multi-modal shipment visibility tools? Based on G2 reviews, several vendors in this category are described as supporting visibility across different transport modes, but project44 is most clearly associated with multi-modal use cases in the review set. According to verified users, project44 helps teams track shipments across ocean, truckload, container, and broader end-to-end movements while centralizing data in one place. G2 reviewers mention predictive ETAs, carrier connections, port-to-port tracking, exception reporting, and visibility across regions and transportation modes. Some reviews also call out onboarding and data coverage challenges with certain carriers or lanes, but the recurring theme is broader shipment coverage and better coordination across complex, multi-leg supply chains. ### What is the best solution for monitoring supplier performance? Based on G2 reviews, supplier performance monitoring is often tied to reporting, compliance visibility, and the ability to spot risk or exceptions early. According to verified users, Sedex is commonly used to assess supplier compliance, review audits, and identify areas that need follow-up, while tools like SAP Business Network help centralize supplier communication, purchase orders, and invoice tracking. G2 reviewers mention risk scoring, audit access, supplier transparency, and easier follow-up on outstanding actions. Reviewers also note that onboarding suppliers can take time and that some workflows are easier for frequent users than occasional ones. Overall, the strongest fit depends on whether the focus is ethical sourcing, procurement process control, or shipment execution visibility. **Here are some of the top-rated products on G2:** - [Sedex](https://www.g2.com/products/sedex/reviews) – used for supplier audits, risk assessments, and monitoring ethical and social compliance - [SAP Business Network](https://www.g2.com/products/sap-business-network/reviews) – helps centralize supplier transactions, document tracking, and procurement visibility - [Gnosis Freight](https://www.g2.com/products/gnosis-freight/reviews) – supports carrier and provider accountability through shipment visibility and detention-focused alerts ### Which tool supports compliance tracking across global supply chains? Based on G2 reviews, compliance tracking across global supply chains is a key strength for osapiens and Sedex, with each serving different compliance needs. According to verified users, osapiens helps organizations manage supply chain due diligence, regulatory reporting, traceability, and controlled data collection across ERP systems and supplier portals. G2 reviewers mention support for compliance workflows, track and trace requirements, ESG reporting, and transparency across supply chains. Sedex reviews, by contrast, focus on supplier audits, self-assessments, ethical sourcing, and visibility into social and environmental risk. Buyers comparing these tools should look closely at whether they need regulation-specific workflows, supplier risk monitoring, or both in a broader compliance program. ### What platform provides analytics on supply chain delivery times? Based on G2 reviews, several platforms help teams analyze delivery timing, ETA reliability, and delays, but users most consistently connect this need with tools that combine tracking plus reporting. According to verified users, project44 and Wakeo are often used to monitor ETA performance, delay patterns, and shipment milestones across lanes and modes. G2 reviewers mention predictive ETAs, exception alerts, analytics dashboards, transit-time insights, and lane visibility that support planning and customer updates. Other reviews in the category also reference reports for identifying late shipments, carrier issues, or detention risk. The common buyer takeaway is that analytics on delivery times are most useful when paired with alerts, integrations, and a centralized view of live shipment events. ### Which vendor provides the most comprehensive logistics tracking features? Based on G2 reviews, comprehensiveness in logistics tracking usually means a mix of real-time location data, alerts, reporting, integrations, customer sharing, and exception handling. According to verified users, Descartes MacroPoint is frequently described as covering many of these day-to-day needs for truckload visibility, including Control Tower views, TMS integrations, ELD connectivity, reporting, customer updates, and issue detection. G2 reviewers mention reducing check calls, monitoring delays, spotting connection issues, and improving communication with carriers and customers. Some users also note limitations around carrier adoption, geofencing, or reporting flexibility, but the overall review pattern points to broad shipment tracking functionality rather than just basic map visibility. ### What platform integrates supply chain visibility with inventory systems? Based on G2 reviews, platforms that integrate visibility with inventory or planning systems are usually highlighted for connecting shipment data to ERP, TMS, or broader operational workflows. According to verified users, SAP Integrated Business Planning is often used to bring planning, inventory, and supply data together, while project44 and Gnosis Freight are praised for integration with ERP or internal systems to improve shipment tracking and planning decisions. G2 reviewers mention centralized data, better forecast and inventory decisions, easier coordination across teams, and fewer manual updates. Buyers looking for this use case should distinguish between software built for planning and inventory optimization versus tools focused more narrowly on transport and container visibility. ### What is the top-rated supply chain visibility solution for enterprises? Based on G2 reviews, enterprise buyers in this category often value breadth of visibility, integrations, analytics, and support for complex global operations. According to verified users, Descartes MacroPoint, project44, Gnosis Freight, and SAP Integrated Business Planning all appear in enterprise-oriented use cases, but the review set most heavily reflects Descartes MacroPoint for operational shipment visibility at scale. G2 reviewers mention real-time load tracking, TMS integration, reporting, customer updates, exception handling, and broad carrier connectivity. Reviews also show that enterprise buyers care about onboarding, data quality, and deeper reporting flexibility. The best fit depends on whether the enterprise priority is transportation execution, multimodal visibility, planning integration, or ocean container management. **Here are some of the top-rated products on G2:** - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) – strong fit for truckload visibility, TMS integration, alerts, and carrier tracking workflows - [project44](https://www.g2.com/products/project44/reviews) – used for multimodal shipment visibility, predictive ETAs, and broad carrier connectivity - [Gnosis Freight](https://www.g2.com/products/gnosis-freight/reviews) – helps enterprises centralize container tracking, detention visibility, and shipment reporting ### Which solution supports predictive disruption alerts in supply chains? Based on G2 reviews, predictive disruption alerts are most directly associated with platforms that surface delay risks, exceptions, or early warning signals before operations are affected. According to verified users, Everstream Analytics is specifically described as helping teams detect risks early, including weather, strikes, labor issues, and supplier instability. G2 reviewers mention early warning alerts, multi-tier visibility, and the ability to reroute shipments or switch suppliers before disruptions escalate. Other products in the category also support predictive ETAs or delay notifications, but Everstream stands out in reviews for disruption-focused alerting rather than only shipment-status monitoring. Buyers should still evaluate alert tuning needs, since some users mention a need to refine notification volume. ## G2 Grid® for Supply Chain Visibility Software ![G2 Grid® for Supply Chain Visibility Software plotting products by satisfaction and market presence](https://www.g2.com/categories/supply-chain-visibility/grids.png?focus%5B%5D=23365&focus%5B%5D=20527&focus%5B%5D=102947&focus%5B%5D=152762&focus%5B%5D=1301114&focus%5B%5D=77526&focus%5B%5D=1253470&focus%5B%5D=126148) Highlighted products: Descartes MacroPoint, project44, GoComet, Overhaul, osapiens, FarEye, Gnosis Freight, and ClickPost. Underlying data: [Grid® JSON](https://www.g2.com/categories/supply-chain-visibility/grids.json?focus%5B%5D=descartes-macropoint&focus%5B%5D=project44&focus%5B%5D=gocomet&focus%5B%5D=overhaul-overhaul&focus%5B%5D=osapiens&focus%5B%5D=fareye&focus%5B%5D=gnosis-freight&focus%5B%5D=clickpost) ## How Many Supply Chain Visibility Software Products Does G2 Track? **Total Products under this Category:** 212 ### Category Stats (Jul 2026) - **Average Rating**: 4.48/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: BuyCo (+0.69%) - Among all products in this category, BuyCo recorded the largest rating increase compared to last month *Last updated: July 13, 2026* ## How Does G2 Rank Supply Chain Visibility Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 6,100+ Authentic Reviews - 212+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Supply Chain Visibility Software Is Best for Your Use Case? - **Leader:** [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - **Highest Performer:** [Gnosis Freight](https://www.g2.com/products/gnosis-freight/reviews) - **Easiest to Use:** [GoComet](https://www.g2.com/products/gocomet/reviews) - **Top Trending:** [osapiens](https://www.g2.com/products/osapiens/reviews) - **Best Free Software:** [GoComet](https://www.g2.com/products/gocomet/reviews) --- **Sponsored** ### SAP Integrated Business Planning Respond to new market expectations with real-time supply chain planning capabilities and fulfill future demand profitably supply chain management. Powered by in-memory computing technology within SAP HANA, this cloud-based solution combines capabilities for sales and operations; demand, response, and supply planning; and inventory optimization. - Cloud deployment - Real-time scenarios and simulation - Social collaboration - Powerful predictive Analytics KEY BENEFITS: Achieve a rapid deployment Get up and running quickly with SAP Integrated Business Planning by using preconfigured process templates for an accelerated implementation. Empower employees with intuitive features Offer a unified, intuitive user experience with SAP Fiori and planning and simulation capabilities based on Microsoft Excel. Plan resources effectively Optimize resource efficiency by creating supply plans based on prioritized demands, allocations, and supply chain constraints. KEY CAPABILITIES: Integration with SAP Supply Chain Control Tower Gain end-to-end visibility of your supply chain, decision support, and fast corrective action through integration with SAP Supply Chain Control Tower. Forecasting and demand management Get full demand transparency with short-term, mid-term, and long-term forecasting. Take advantage of best-in-class capabilities for demand sensing and statistical forecasting. Inventory optimization Establish optimal inventory targets that enable you to maximize profits, while leaving a buffer to help you meet unexpected demand. Sales and operations planning Deliver a cross-departmental sales and operations plan that balances inventory, service levels, and profitability. Response and supply planning Optimize resourcing efficiency by creating supply plans based on prioritized demands, allocations, and supply chain constraints. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1563&secure%5Bchosen_at%5D=2026-07-14T08%3A33%3A56Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=59587&secure%5Bresource_id%5D=1563&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsupply-chain-visibility%3Fpage%3D3&secure%5Btoken%5D=6a86bb5a97195100ce81642c095256941b28e5addc52f8c525123937b8472324&secure%5Burl%5D=https%3A%2F%2Fwww.sap.com%2Fproducts%2Fscm%2Fintegrated-business-planning.html&secure%5Burl_type%5D=paid_promos) --- ## What Are the Top-Rated Supply Chain Visibility Software Products in 2026? ### 1. [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) Descartes MacroPoint is a global freight visibility platform and carrier capacity network for logistics-intensive businesses. Our real-time data​ allows you to view, analyze, predict, and communicate the status of any shipment in real time using multimodal visibility, predictive analytics, and an automated communication platform enabling “Manage by Exception” capabilities. The cloud-based solution, which is integrated with a wide range of TMS platforms, can also automate and accelerate the carrier sourcing process with AI-driven capacity matching. **Average Rating:** 4.7/5.0 **Total Reviews:** 865 **How Do G2 Users Rate Descartes MacroPoint?** - **Ease of Use:** 9.2/10 (Category avg: 9.1/10) - **Alerts:** 8.4/10 (Category avg: 8.8/10) - **Data quality:** 8.7/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 8.1/10 (Category avg: 7.8/10) **Who Is the Company Behind Descartes MacroPoint?** - **Seller:** [Descartes Systems Group](https://www.g2.com/sellers/descartes-systems-group) - **Company Website:** https://www.descartes.com - **Year Founded:** 1981 - **HQ Location:** Waterloo, Ontario - **Twitter:** @descartessg (3,222 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/descartes-systems-group/ (1,683 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Logistics Coordinator, Freight Broker - **Top Industries:** Logistics and Supply Chain, Transportation/Trucking/Railroad - **Company Size:** 49% Mid-Market, 41% Small-Business #### What Are Descartes MacroPoint's Pros and Cons? **Pros:** - Ease of Use (109 reviews) - Real-time Tracking (86 reviews) - Tracking Ease (84 reviews) - Tracking Efficiency (69 reviews) - Tracking (51 reviews) **Cons:** - Tracking Issues (64 reviews) - Carrier Issues (20 reviews) - Driver Issues (17 reviews) - Slow Performance (17 reviews) - Lack of Real-time Updates (15 reviews) ### What Do G2 Reviewers Say About Descartes MacroPoint? *AI-generated summary from verified user reviews* **Pros:** - Users find Descartes MacroPoint to be incredibly **easy to use** , streamlining tracking and ensuring smooth operations. - Users value the **real-time tracking** feature of Descartes MacroPoint, enhancing visibility and efficiency in logistics. - Users appreciate the **ease of tracking loads** with Descartes MacroPoint, benefiting from real-time updates and helpful support. - Users value the **visibility and detail** provided by Descartes MacroPoint, enhancing shipment monitoring and tracking efficiency. - Users appreciate the **efficient tracking capabilities** of Descartes MacroPoint, enhancing shipment management and timely delivery appointments. **Cons:** - Users report issues with **tracking accuracy** and lost tracking links, affecting the overall reliability of MacroPoint. - Users experience occasional **carrier issues** with MacroPoint, affecting tracking accuracy and user interface navigation. - Users dislike the **driver issues** with MacroPoint, such as false arrivals and cumbersome driver management processes. - Users face **slow performance** , with issues like downtime and delayed tracking affecting their overall experience. - Users experience a **lack of real-time updates** in Descartes MacroPoint, leading to delays in tracking information. #### What Are Recent G2 Reviews of Descartes MacroPoint? **"[Excellent Visibility, Strong Integrations, and Prompt Support](https://www.g2.com/survey_responses/descartes-macropoint-review-12944051)"** **Rating:** 5.0/5.0 stars *— Zachary E. A.* [Read full review](https://www.g2.com/survey_responses/descartes-macropoint-review-12944051) --- **"[Robust Tracking with Seamless Integration](https://www.g2.com/survey_responses/descartes-macropoint-review-9768565)"** **Rating:** 5.0/5.0 stars *— Eduardo N.* [Read full review](https://www.g2.com/survey_responses/descartes-macropoint-review-9768565) --- #### What Are G2 Users Discussing About Descartes MacroPoint? - [Is MacroPoint free?](https://www.g2.com/discussions/is-macropoint-free) - 2 comments - [How do I create a MacroPoint?](https://www.g2.com/discussions/how-do-i-create-a-macropoint) - 1 comment - [What is MacroPoint enabled?](https://www.g2.com/discussions/what-is-macropoint-enabled) - 1 comment - [How does MacroPoint tracking work?](https://www.g2.com/discussions/how-does-macropoint-tracking-work) - 3 comments ### 2. [project44](https://www.g2.com/products/project44/reviews) project44 believes in better supply chains. Movement by project44 is the Decision Intelligence Platform powered by Supply Chain AI that transforms fragmented logistics management into unified intelligence, restoring control and bringing certainty to global supply chain operations. Having built a comprehensive and connected ecosystem, project44 provides visibility into over 1 billion shipments annually for over 1,000 leading brands within manufacturing, automotive, retail, life sciences, food & beverage, CPG, and oil, chemical & gas. project44's commitment to excellence has been recognized across organizations and awards including being named the Leader in the 2025 Gartner Magic Quadrant and as the "Customer's Choice" in Gartner's Voice of the Customer report, an sixteen-time leader on G2's Supply Chain Visibility Grid, Google Cloud Partner of the Year, and SAP Pinnacle Award winner. Learn more at project44.com. **Average Rating:** 4.7/5.0 **Total Reviews:** 705 **How Do G2 Users Rate project44?** - **Ease of Use:** 9.2/10 (Category avg: 9.1/10) - **Alerts:** 8.8/10 (Category avg: 8.8/10) - **Data quality:** 9.2/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 8.7/10 (Category avg: 7.8/10) **Who Is the Company Behind project44?** - **Seller:** [project44](https://www.g2.com/sellers/project44) - **Company Website:** https://project44.com/ - **Year Founded:** 2014 - **HQ Location:** Chicago, IL - **Twitter:** @freightpipes (5,147 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9265792/ (789 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, President - **Top Industries:** Logistics and Supply Chain, Transportation/Trucking/Railroad - **Company Size:** 41% Mid-Market, 36% Enterprise #### What Are project44's Pros and Cons? **Pros:** - Ease of Use (75 reviews) - Customer Support (52 reviews) - Tracking (52 reviews) - Customer Satisfaction (50 reviews) - Real-time Tracking (38 reviews) **Cons:** - Tracking Issues (27 reviews) - Carrier Issues (25 reviews) - Poor Customer Support (19 reviews) - Integration Issues (17 reviews) - Technical Issues (15 reviews) ### What Do G2 Reviewers Say About project44? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of project44, thanks to its modern interface and seamless integrations. - Users commend the **attentive customer support** of project44, ensuring effective solutions and a seamless experience. - Users value the **real-time tracking** of project44, enabling proactive decision-making and streamlined shipment monitoring. - Users commend project44 for its **excellent customer support** , ensuring smooth setups and attentive assistance throughout their experience. - Users value the **real-time tracking** of project44, enhancing visibility and accuracy for shipments across various transport modes. **Cons:** - Users express frustration with **tracking issues** in project44, noting difficulties in troubleshooting shipment visibility failures. - Users find it challenging to engage new road carriers due to **carrier issues** affecting service integration and responsiveness. - Users report **poor customer support** , experiencing confusion due to frequent rep changes and slow technical assistance. - Users experience **integration issues** with carriers, leading to delays and complications with tracking and updates. - Users face **technical issues** with Project44, including app absence and network outages affecting shipment visibility. #### What Are Recent G2 Reviews of project44? **"[Setting Standards for Future Services](https://www.g2.com/survey_responses/project44-review-7932179)"** **Rating:** 5.0/5.0 stars *— Berat Pamir .* [Read full review](https://www.g2.com/survey_responses/project44-review-7932179) --- **"[Strong container tracking, excellent support, and continuous development](https://www.g2.com/survey_responses/project44-review-12993082)"** **Rating:** 5.0/5.0 stars *— Verified User in Chemicals* [Read full review](https://www.g2.com/survey_responses/project44-review-12993082) --- #### What Are G2 Users Discussing About project44? - [What is project44 used for?](https://www.g2.com/discussions/what-is-project44-used-for) - 1 upvote ### 3. [GoComet](https://www.g2.com/products/gocomet/reviews) GoComet is an AI-Powered Transportation Visibility Platform that automates end-to-end logistics for global businesses. With a range of AI-powered, cloud-based products, GoComet covers multiple modes in a single shipment, from the warehouse to the doorstep of an end consignee. GoComet solves four major logistics problems: lack of transparency in freight rate procurement, lack of end-to-end visibility in cargo movement, fragmented communication, and overpayments due to invoice inaccuracies. Trusted by over 230 global brands in 35 countries, GoComet's customers include leading international companies such as Sun Pharma, Sapmer, Glenmark, and Unilever. Its open-source engagement apps, such as Port Congestion Tool and Smart Schedule Tool are accessible for free and provide live port congestion status, benchmarked freight rates, and carrier performance. With a headquarters in Newark, New Jersey, we have a presence in most parts of Southeast Asia, the US, and Europe, GoComet has quickly grown since its founding in 2016, with over 200 employees working across multiple locations worldwide. GoComet’s products include: GoTrack: Provides real-time visibility and live updates on freight movement across ocean, air, road and parcels GoInvoice: Automated error-free invoice auditing, enabling faster payment cycles and saving immense amounts of hours GoProcure: Uses dynamic reverse auctions to obtain the lowest freight procurement prices GoShipment: Allows multi-stakeholder collaboration for shipment execution Market intelligence products: Port Congestion tracker, Smart sailing schedules, Freight benchmarking (GoComet Freight Index) GoComet has been consistently ranked high on the G2 platform for the platform’s ease of-use and intuitiveness, excellent customer service and ease of deployment. **Average Rating:** 4.9/5.0 **Total Reviews:** 238 **How Do G2 Users Rate GoComet?** - **Ease of Use:** 9.7/10 (Category avg: 9.1/10) - **Alerts:** 9.6/10 (Category avg: 8.8/10) - **Data quality:** 9.6/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 9.6/10 (Category avg: 7.8/10) **Who Is the Company Behind GoComet?** - **Seller:** [GoComet](https://www.g2.com/sellers/gocomet) - **Year Founded:** 2016 - **HQ Location:** Newark, NJ - **Twitter:** @gocometcom (218 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/go-comet/ (320 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Logistics and Supply Chain, Pharmaceuticals - **Company Size:** 38% Enterprise, 38% Mid-Market #### What Are GoComet's Pros and Cons? **Pros:** - Ease of Use (48 reviews) - Customer Support (40 reviews) - Easy Setup (27 reviews) - Easy Integrations (23 reviews) - Tracking (22 reviews) **Cons:** - Unreliable Updates (3 reviews) - Data Accuracy (2 reviews) - Delays (2 reviews) - Lagging Issues (2 reviews) - Limited Features (2 reviews) ### What Do G2 Reviewers Say About GoComet? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of GoComet, appreciating its simple setup and user-friendly design. - Users commend the **proactive customer support** of GoComet, enhancing their experience with quick and effective assistance. - Users commend the **easy setup** of GoComet, allowing for a smooth implementation and quick onboarding experience. - Users value the **easy integrations** of GoComet, appreciating its straightforward setup and excellent support throughout the process. - Users value the **advanced tracking automation** of GoComet, streamlining the shipment process and enhancing efficiency significantly. **Cons:** - Users experience **delayed updates** from some carriers, suggesting a need for more frequent and reliable information. - Users experience occasional **data accuracy issues** with some carriers, impacting the overall reliability of GoComet. - Users note that some carriers provide **delayed data** , impacting the overall experience despite the platform's other benefits. - Users note occasional **lagging issues** with data updates from carriers, though these instances are generally resolved swiftly. - Users find GoComet's **limited features** hinder their ability to explore the platform's full potential and benefits. #### What Are Recent G2 Reviews of GoComet? **"[AI-Powered, Easy Setup, and Great for Reporting](https://www.g2.com/survey_responses/gocomet-review-12809123)"** **Rating:** 5.0/5.0 stars *— Shonresh B.* [Read full review](https://www.g2.com/survey_responses/gocomet-review-12809123) --- **"[Streamlined Shipment Management with Top-Notch Support](https://www.g2.com/survey_responses/gocomet-review-12127307)"** **Rating:** 5.0/5.0 stars *— Bharat B.* [Read full review](https://www.g2.com/survey_responses/gocomet-review-12127307) --- #### What Are G2 Users Discussing About GoComet? - [What is GoComet used for?](https://www.g2.com/discussions/what-is-gocomet-used-for) ### 4. [Overhaul](https://www.g2.com/products/overhaul-overhaul/reviews) Overhaul is a global supply chain risk management platform that helps organizations see, protect, and control their entire supply chain. Built for high-consequence, high-value, and time-sensitive cargo, the platform delivers real-time visibility combined with predictive risk intelligence and active intervention capabilities to help prevent disruptions before they occur. Unlike traditional visibility tools that focus on tracking shipments, Overhaul is designed to change the way companies manage risk in transit. It enables teams to move from reactive response to proactive prevention by continuously identifying and mitigating threats across every shipment, asset, and SKU. The platform unifies end-to-end shipment visibility, risk monitoring, compliance management, and response operations into a single system that supports global supply chains operating across trucking, ocean, air, and rail. Customers gain a real-time, multimodal view of their cargo, enriched with intelligence that highlights risks such as theft, tampering, fraud, double brokering, delays, temperature excursions, and non-compliance. Overhaul is built around five core capabilities: Prevent cargo theft & tampering through real-time monitoring, route deviation detection, and rapid intervention support Eliminate fraud & double brokering using carrier verification, risk scoring, and proactive alerts Protect cold chain quality & compliance with automated temperature monitoring and configurable thresholds Gain end-to-end visibility across every asset with SKU-level, multimodal tracking and intelligent ETAs Reduce insurance exposure and costs through data-driven risk reduction and improved underwriting confidence A key differentiator is Overhaul’s 24/7 Global Security Operations Center (GSOC), which combines advanced technology with human expertise to enable real-time response, escalation, and asset recovery when incidents occur. This active operational layer ensures customers are not only alerted to risk, but supported in resolving it. Overhaul is device-agnostic and highly configurable, allowing organizations to integrate multiple data sources, telematics providers, and IoT devices into a single risk and visibility layer without locking into a proprietary hardware ecosystem. Industries served include life sciences, pharmaceuticals, electronics, manufacturing, food & beverage, automotive, retail, AI hardware, and logistics service providers (LSPs) - particularly organizations that require strong control over complex, global supply chains. **Average Rating:** 4.6/5.0 **Total Reviews:** 162 **How Do G2 Users Rate Overhaul?** - **Ease of Use:** 8.8/10 (Category avg: 9.1/10) - **Alerts:** 8.9/10 (Category avg: 8.8/10) - **Data quality:** 8.6/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 6.9/10 (Category avg: 7.8/10) **Who Is the Company Behind Overhaul?** - **Seller:** [Overhaul](https://www.g2.com/sellers/overhaul-a8e9ec59-85fd-4682-9f6b-576fb6838aa3) - **Company Website:** https://over-haul.com/ - **Year Founded:** 2016 - **HQ Location:** Austin, US - **Twitter:** @Overhaulinc (911 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/overhaulinc/ (462 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Security Manager, Operations Manager - **Top Industries:** Logistics and Supply Chain, Transportation/Trucking/Railroad - **Company Size:** 57% Enterprise, 21% Mid-Market #### What Are Overhaul's Pros and Cons? **Pros:** - Ease of Use (11 reviews) - Proactive Support (9 reviews) - Customer Support (8 reviews) - Tracking (7 reviews) - Monitoring (6 reviews) **Cons:** - Complex Setup (2 reviews) - Ineffective Notifications (2 reviews) - Inefficiency (2 reviews) - Integration Issues (2 reviews) - Tracking Issues (2 reviews) ### What Do G2 Reviewers Say About Overhaul? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Overhaul, enjoying simple setup and seamless monitoring through a single dashboard. - Users appreciate the **proactive support** from Overhaul, noting quick responses that enhance their operational efficiency. - Users praise Overhaul's **outstanding customer support** , highlighting quick responses that enhance their overall experience and satisfaction. - Users value the **real-time tracking updates** of Overhaul, enhancing visibility and communication throughout the shipping process. - Users highly value Overhaul's **real-time monitoring** , providing exceptional visibility and security for cargo during transit. **Cons:** - Users find the **manual setup complex** , complicating adjustments after initial information input. - Users face issues with **ineffective notifications** , including excessive false alerts cluttering inboxes and reducing efficiency. - Users experience **inefficiency** due to slow interdepartmental communication and delays in the automatic replenishment process. - Users face **integration issues** with older systems, though Overhaul's support team offers valuable assistance throughout the process. - Users report **tracking issues** with Overhaul, including inaccuracies in alerts and complications in form uploads. #### What Are Recent G2 Reviews of Overhaul? **"[A Great Cross-Functional Team Supporting Our Day-to-Day Needs...](https://www.g2.com/survey_responses/overhaul-review-13096927)"** **Rating:** 5.0/5.0 stars *— Kathy C.* [Read full review](https://www.g2.com/survey_responses/overhaul-review-13096927) --- **"[Overhaul provides the best supply chain security visibility platform in the industry.](https://www.g2.com/survey_responses/overhaul-review-9682769)"** **Rating:** 5.0/5.0 stars *— Verified User in Pharmaceuticals* [Read full review](https://www.g2.com/survey_responses/overhaul-review-9682769) --- ### 5. [osapiens](https://www.g2.com/products/osapiens/reviews) osapiens develops software that empowers companies to drive sustainable growth across their entire value chain. The osapiens HUB, a multi-tenant hyperscaler platform designed to enable cross-company collaboration and AI-automation, combines over 25 solutions in two categories: Transparency solutions enable companies to report on financial and non-financial data, manage supply chains, mitigate risk of all kinds (including cyber-risks and trade- and geo-political risks), and ensure compliance with product, reporting and supply chain regulations. Efficiency solutions enable AI-driven supplier collaboration, maintenance, service, and distribution processes to improve operational performance and strengthen competitiveness. osapiens was founded in 2018. Headquartered in Mannheim, Germany, with offices across Europe and the United States, the company works with an international team of over 550 employees. It supports more than 2,500 customers worldwide, from SMEs to global enterprises across industries. Learn more about the osapiens HUB: https://osapiens.com Follow us on LinkedIn: https://www.linkedin.com/company/osapiens **Average Rating:** 4.4/5.0 **Total Reviews:** 241 **How Do G2 Users Rate osapiens?** - **Ease of Use:** 8.1/10 (Category avg: 9.1/10) - **Alerts:** 7.4/10 (Category avg: 8.8/10) - **Data quality:** 8.5/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 6.5/10 (Category avg: 7.8/10) **Who Is the Company Behind osapiens?** - **Seller:** [osapiens](https://www.g2.com/sellers/osapiens) - **Company Website:** https://www.osapiens.com - **Year Founded:** 2018 - **HQ Location:** Mannheim, Germany - **Twitter:** @osapiens_ (79 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/osapiens/ (595 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Automotive - **Company Size:** 54% Enterprise, 28% Mid-Market #### What Are osapiens's Pros and Cons? **Pros:** - Ease of Use (24 reviews) - Customer Support (21 reviews) - Features (15 reviews) - Implementation Ease (14 reviews) - Helpful (9 reviews) **Cons:** - Limited Functionality (13 reviews) - Learning Curve (5 reviews) - Missing Functionality (5 reviews) - Complexity (4 reviews) - Missing Features (4 reviews) ### What Do G2 Reviewers Say About osapiens? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Osapiens, making data management and collaboration simple and efficient. - Users commend the **excellent customer support** of Osapiens, appreciating quick responses and effective resolutions to inquiries. - Users value the **intuitive data integration** of Osapiens, enhancing collaboration and efficiency across various tools and teams. - Users value the **implementation ease** of Osapiens, enjoying quick onboarding and intuitive data management across platforms. - Users value the **ease of use** in Osapiens, appreciating its simple data transfer and collaboration capabilities. **Cons:** - Users express concerns over **limited functionality** , noting inconvenience and basic features in handling complex scenarios. - Users face a **steep learning curve** due to self-guided onboarding and complex software updates without clear guidance. - Users find the **missing functionality** limits efficiency, especially when handling complex supplier situations and integrations. - Users find the **complexity** of creating questionnaires and workflows cumbersome, affecting their overall experience with osapiens. - Users find the **missing features** in osapiens limiting, hindering potential improvements and necessary functionalities. #### What Are Recent G2 Reviews of osapiens? **"[Continuous Improvement Meets Strong Customer Partnership](https://www.g2.com/survey_responses/osapiens-review-12692485)"** **Rating:** 5.0/5.0 stars *— Bahia F.* [Read full review](https://www.g2.com/survey_responses/osapiens-review-12692485) --- **"[Reliable Support and Efficient Solutions from Osapiens](https://www.g2.com/survey_responses/osapiens-review-12830057)"** **Rating:** 5.0/5.0 stars *— Genesis V.* [Read full review](https://www.g2.com/survey_responses/osapiens-review-12830057) --- ### 6. [FarEye](https://www.g2.com/products/fareye/reviews) FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. FarEye's products are oriented to key areas in the order-to-door delivery journey to efficiently execute the last-mile delivery process, ensuring a seamless consumer experience: Ship: Meet customers where they are, offering a flexible range of delivery options. Optimize multi-carrier-enabled deliveries for peak efficiency and on-time delivery performance. Track: Provide real-time shipment-level visibility throughout the order-to-delivery journey, avoid delays and disruptions. Route: Make deliveries more profitable with dynamic constraint-based route planning and scheduling. Execute: Accelerate cross-dock and driver operations, leading to faster operations at the delivery hub or warehouse. Experience: Deliver a branded, differentiated customer experience throughout the pre and post-purchase process - from order tracking and scheduling, to delivery notifications to returns and exchanges. The FarEye platform offers brands, shippers, and carriers the agility, flexibility, and scalability required to meet business requirements, adhere to sustainability measures, and address disruptions with confidence and trust. FarEye's technology provides the transparency and adaptability to simplify the vast complexities of last-mile logistics while delivering your packages on time, every time. Every business that considers itself customer-centric must transform into a distribution and logistics company. This is why leaders across the globe like Dominoz, Gordon Food Services, Tata Steel, Hilti, Bluedart, Helofresh and over 150+ brands entrust FarEye with their last-mile operation and customer delivery experience. **Average Rating:** 4.7/5.0 **Total Reviews:** 271 **How Do G2 Users Rate FarEye?** - **Ease of Use:** 9.5/10 (Category avg: 9.1/10) - **Alerts:** 9.9/10 (Category avg: 8.8/10) - **Data quality:** 9.9/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 9.9/10 (Category avg: 7.8/10) **Who Is the Company Behind FarEye?** - **Seller:** [FarEye](https://www.g2.com/sellers/fareye-209791b6-6352-4f97-9c80-5521a8c38dc4) - **Year Founded:** 2013 - **HQ Location:** Chicago, Illinois - **Twitter:** @FarEye (1,349 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/fareye/ (598 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** GPS Engineer, Manager - **Top Industries:** Transportation/Trucking/Railroad, Logistics and Supply Chain - **Company Size:** 64% Enterprise, 32% Mid-Market #### What Are FarEye's Pros and Cons? **Pros:** - Ease of Use (54 reviews) - Tracking (48 reviews) - Features (34 reviews) - Real-time Tracking (28 reviews) - Reporting (27 reviews) **Cons:** - Slow Performance (31 reviews) - Technical Issues (29 reviews) - Slow Loading (19 reviews) - Tracking Issues (13 reviews) - Syncing Issues (10 reviews) ### What Do G2 Reviewers Say About FarEye? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of FarEye, highlighting its intuitive design and seamless integration into existing systems. - Users appreciate the **real-time tracking** of FarEye, making it easy to manage and update shipment details. - Users appreciate the **unified control-tower view** of FarEye, enhancing efficiency and simplifying dispatch operations. - Users value the **real-time tracking** capabilities of FarEye, enhancing visibility and responsiveness in shipment management. - Users appreciate the **real-time visibility and tracking** provided by FarEye, enhancing operational efficiency and responsiveness. **Cons:** - Users experience **slow performance** with FarEye, including untracked trips and buffering issues affecting usability. - Users often face **technical issues** like vehicle registration errors and deployment bugs, affecting overall functionality. - Users experience **slow loading** times during order uploads and login, impacting their overall efficiency with FarEye. - Users experience **tracking issues** with GPS alerts and live data updates, affecting their overall satisfaction with FarEye. - Users experience **syncing issues** that disrupt functionality, especially in low-connectivity areas and with GPS alerts. #### What Are Recent G2 Reviews of FarEye? **"[Smart Routing and Live Tracking](https://www.g2.com/survey_responses/fareye-review-12798017)"** **Rating:** 5.0/5.0 stars *— Rahul S.* [Read full review](https://www.g2.com/survey_responses/fareye-review-12798017) --- **"[Reliable Platform for Daily Logistics Operations](https://www.g2.com/survey_responses/fareye-review-13067007)"** **Rating:** 4.5/5.0 stars *— Riyaz I.* [Read full review](https://www.g2.com/survey_responses/fareye-review-13067007) --- ### 7. [Gnosis Freight](https://www.g2.com/products/gnosis-freight/reviews) Gnosis Freight is an AI-native global freight operating system designed to streamline and automate the end-to-end containerized freight lifecycle. This innovative solution caters specifically to enterprise shippers and logistics providers, offering a comprehensive approach to managing ocean, port, rail, and inland transportation. By leveraging advanced technology and a proprietary data infrastructure, Gnosis Freight enhances operational efficiency and decision-making in the logistics sector. The unique architecture of Gnosis Freight is built on a sovereign data infrastructure that directly sources, validates, and structures logistics data from primary entities such as ports, terminals, ocean carriers, and Class I railroads. This direct data acquisition eliminates reliance on third-party aggregators and inferred visibility models, ensuring that users have access to accurate and real-time information. The system's agentic AI capabilities automate workflows and decision-making processes, enabling users to resolve exceptions as they arise and maintain precise milestone tracking, accurate ETA predictions, and comprehensive visibility across shipments, orders, and SKUs. Gnosis Freight is particularly beneficial for a diverse range of stakeholders in the logistics industry, including enterprise BCOs (Beneficial Cargo Owners), freight forwarders, drayage operators, and ocean carriers. By utilizing the Container Lifecycle Management® platform, operators can quickly address exceptions, improve coordination among various stakeholders, and proactively manage cost drivers such as demurrage and detention. This proactive approach not only enhances operational efficiency but also contributes to significant cost savings. In addition to its core functionalities, Gnosis Freight supports invoice audit and reconciliation processes, linking financial outcomes directly to operational events. This feature allows users to maintain a clear understanding of their financial performance in relation to logistics activities. Furthermore, the system integrates seamlessly with existing ERP, TMS, WMS, SCM, and financial systems, facilitating rapid deployment and ensuring a swift time-to-value for users. Overall, Gnosis Freight stands out as a powerful tool for organizations looking to optimize their freight operations and enhance their logistical capabilities. **Average Rating:** 4.8/5.0 **Total Reviews:** 188 **How Do G2 Users Rate Gnosis Freight?** - **Ease of Use:** 9.3/10 (Category avg: 9.1/10) - **Alerts:** 8.8/10 (Category avg: 8.8/10) - **Data quality:** 8.4/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 7.9/10 (Category avg: 7.8/10) **Who Is the Company Behind Gnosis Freight?** - **Seller:** [Gnosis Freight](https://www.g2.com/sellers/gnosis-freight) - **Company Website:** https://www.gnosisfreight.com - **Year Founded:** 2017 - **HQ Location:** Charleston, SC - **Twitter:** @GnosisFreight (251 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/gnosis-freight/ (89 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Logistics Specialist, Account Manager - **Top Industries:** Logistics and Supply Chain, Transportation/Trucking/Railroad - **Company Size:** 37% Mid-Market, 31% Enterprise #### What Are Gnosis Freight's Pros and Cons? **Pros:** - Ease of Use (31 reviews) - Tracking (22 reviews) - Customer Support (14 reviews) - Real-time Tracking (14 reviews) - Visibility (12 reviews) **Cons:** - Tracking Issues (8 reviews) - Slow Loading (5 reviews) - Carrier Issues (3 reviews) - Complexity (3 reviews) - Inefficiency (3 reviews) ### What Do G2 Reviewers Say About Gnosis Freight? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Gnosis Freight, enjoying its customizable features and efficient functionality. - Users love the **real-time tracking** of Gnosis Freight, simplifying load management across multiple ports and carriers. - Users commend the **excellent customer support** of Gnosis Freight, enhancing their shipping experience and operational efficiency. - Users appreciate the **real-time tracking** feature of Gnosis Freight, enhancing visibility and efficiency in container management. - Users value the **clear visibility into milestones** provided by Gnosis Freight, enhancing tracking and proactive planning. **Cons:** - Users face **tracking issues** with Gnosis Freight, often experiencing delays and difficulties in locating containers. - Users find the **slow loading times** of Gnosis Freight frustrating, preferring the website for quicker access. - Users face **carrier issues** with Gnosis Freight, hampering reporting accuracy and delivery order discrepancies. - Users find the **complexity and steep learning curve** of Gnosis Freight challenging, making adaptation and navigation difficult. - Users experience **inefficiency** due to waybill upload failures and delays, hindering the invoice reconciliation process. #### What Are Recent G2 Reviews of Gnosis Freight? **"[Q2 REVIEW: IMPROVED FDA/CUSTOMS STATUS, CARRIER ASSIGNMENT, DEL DATES TO WAREHOUSE](https://www.g2.com/survey_responses/gnosis-freight-review-12186129)"** **Rating:** 4.5/5.0 stars *— Edwin P.* [Read full review](https://www.g2.com/survey_responses/gnosis-freight-review-12186129) --- **"[Highly Customizable, Professional Service with Strong Follow-Ups](https://www.g2.com/survey_responses/gnosis-freight-review-12902532)"** **Rating:** 5.0/5.0 stars *— Sherman C.* [Read full review](https://www.g2.com/survey_responses/gnosis-freight-review-12902532) --- ### 8. [ClickPost](https://www.g2.com/products/clickpost/reviews) ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV. - Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers. - Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value. Intelligent Operations That Scale - Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions. - Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs. - Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically. - Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows - Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice Whether you're managing next-day delivery expectations in competitive markets or navigating festive season spikes, ClickPost gives you the intelligence to deliver exceptional post-purchase experiences at scale. **Average Rating:** 4.8/5.0 **Total Reviews:** 144 **How Do G2 Users Rate ClickPost?** - **Ease of Use:** 9.4/10 (Category avg: 9.1/10) - **Alerts:** 9.6/10 (Category avg: 8.8/10) - **Data quality:** 9.4/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 9.3/10 (Category avg: 7.8/10) **Who Is the Company Behind ClickPost?** - **Seller:** [ClickPost](https://www.g2.com/sellers/clickpost) - **Company Website:** https://www.clickpost.ai/ - **HQ Location:** Recife , Pernambuco - **Twitter:** @ClickPost (198 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/playnaweb/about (1 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Product Manager - **Top Industries:** Apparel & Fashion, Consumer Goods - **Company Size:** 59% Mid-Market, 21% Small-Business #### What Are ClickPost's Pros and Cons? **Pros:** - Tracking (44 reviews) - Ease of Use (42 reviews) - Customer Support (35 reviews) - Service Quality (24 reviews) - Real-time Tracking (23 reviews) **Cons:** - Limited Customization (7 reviews) - Missing Features (7 reviews) - Delay Issues (6 reviews) - Tracking Issues (6 reviews) - Delays (5 reviews) ### What Do G2 Reviewers Say About ClickPost? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **accurate and real-time tracking** features of ClickPost, simplifying logistics management and communication. - Users value the **ease of use** of ClickPost, appreciating its simple communication and intuitive dashboard for tracking. - Users appreciate the **knowledgeable customer support** of ClickPost, ensuring reliable service and smooth integration. - Users value ClickPost's **excellent service quality** , appreciating prompt support and seamless logistics management for D2C brands. - Users value the **real-time tracking** feature of ClickPost, enhancing visibility and operational control in their order management. **Cons:** - Users note the **limited customization** options in ClickPost, indicating a need for better integration and dashboard flexibility. - Users feel the **missing features** hinder their ability to fully utilize ClickPost's capabilities and efficient functionality. - Users experience **delay issues** with real-time tracking updates and shipment status, impacting overall efficiency. - Users experience **tracking issues** with delays and unclear remarks, affecting their ability to act promptly. - Users face issues with **delays** in status updates, leading to confusion and inaccurate shipment information. #### What Are Recent G2 Reviews of ClickPost? **"[Seamless API Integration and Logistics Management](https://www.g2.com/survey_responses/clickpost-review-12740159)"** **Rating:** 4.5/5.0 stars *— Aviral G.* [Read full review](https://www.g2.com/survey_responses/clickpost-review-12740159) --- **"[Smooth Onboarding and a User-Friendly Experience](https://www.g2.com/survey_responses/clickpost-review-12439989)"** **Rating:** 5.0/5.0 stars *— Murtuza S.* [Read full review](https://www.g2.com/survey_responses/clickpost-review-12439989) --- #### What Are G2 Users Discussing About ClickPost? - [What does Clickpost do?](https://www.g2.com/discussions/what-does-clickpost-do) - [What is ClickPost delivery?](https://www.g2.com/discussions/what-is-clickpost-delivery) - [What is retail ClickPost?](https://www.g2.com/discussions/what-is-retail-clickpost) - [How does ClickPost work?](https://www.g2.com/discussions/how-does-clickpost-work) ### 9. [SAP Integrated Business Planning](https://www.g2.com/products/sap-integrated-business-planning/reviews) Respond to new market expectations with real-time supply chain planning capabilities and fulfill future demand profitably supply chain management. Powered by in-memory computing technology within SAP HANA, this cloud-based solution combines capabilities for sales and operations; demand, response, and supply planning; and inventory optimization. - Cloud deployment - Real-time scenarios and simulation - Social collaboration - Powerful predictive Analytics KEY BENEFITS: Achieve a rapid deployment Get up and running quickly with SAP Integrated Business Planning by using preconfigured process templates for an accelerated implementation. Empower employees with intuitive features Offer a unified, intuitive user experience with SAP Fiori and planning and simulation capabilities based on Microsoft Excel. Plan resources effectively Optimize resource efficiency by creating supply plans based on prioritized demands, allocations, and supply chain constraints. KEY CAPABILITIES: Integration with SAP Supply Chain Control Tower Gain end-to-end visibility of your supply chain, decision support, and fast corrective action through integration with SAP Supply Chain Control Tower. Forecasting and demand management Get full demand transparency with short-term, mid-term, and long-term forecasting. Take advantage of best-in-class capabilities for demand sensing and statistical forecasting. Inventory optimization Establish optimal inventory targets that enable you to maximize profits, while leaving a buffer to help you meet unexpected demand. Sales and operations planning Deliver a cross-departmental sales and operations plan that balances inventory, service levels, and profitability. Response and supply planning Optimize resourcing efficiency by creating supply plans based on prioritized demands, allocations, and supply chain constraints. **Average Rating:** 4.3/5.0 **Total Reviews:** 213 **How Do G2 Users Rate SAP Integrated Business Planning?** - **Ease of Use:** 8.1/10 (Category avg: 9.1/10) - **Alerts:** 9.4/10 (Category avg: 8.8/10) - **Data quality:** 8.6/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 8.3/10 (Category avg: 7.8/10) **Who Is the Company Behind SAP Integrated Business Planning?** - **Seller:** [SAP](https://www.g2.com/sellers/sap) - **Company Website:** https://www.sap.com/ - **Year Founded:** 1972 - **HQ Location:** Walldorf - **Twitter:** @SAP (297,052 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sap/ (141,955 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Consultant, Senior Consultant - **Top Industries:** Information Technology and Services, Consumer Goods - **Company Size:** 57% Enterprise, 27% Mid-Market #### What Are SAP Integrated Business Planning's Pros and Cons? **Pros:** - Forecasting Accuracy (42 reviews) - Ease of Use (37 reviews) - Supply Chain Management (28 reviews) - Features (27 reviews) - Inventory Management (26 reviews) **Cons:** - Complexity (35 reviews) - Learning Curve (28 reviews) - Difficult Learning (21 reviews) - Complex Setup (18 reviews) - User Difficulty (17 reviews) ### What Do G2 Reviewers Say About SAP Integrated Business Planning? *AI-generated summary from verified user reviews* **Pros:** - Users value the **high forecasting accuracy** of SAP IBP, enhancing decision-making and collaboration across teams. - Users appreciate the **ease of use** of SAP IBP, enjoying seamless data integration and simple setup for planning activities. - Users commend the **real-time data integration** of SAP Integrated Business Planning, enhancing visibility and decision-making across the supply chain. - Users value the **unified platform** of SAP IBP, enhancing decision-making and collaboration with real-time data integration. - Users appreciate the **real-time visibility and optimization** of supply chain management, enhancing decision-making and reducing inventory issues. **Cons:** - Users face challenges with the **complexity of setup and training** , which can hinder effective utilization of SAP IBP. - Users find the **steep learning curve** of SAP Integrated Business Planning challenging, especially during initial setup and configuration. - Users find the **difficult learning curve** of SAP Integrated Business Planning overwhelming, hindering effective implementation and usage. - Users often face **complex setup** challenges with SAP Integrated Business Planning, requiring significant time and expertise for effective adoption. - Users find the **user difficulty** of SAP Integrated Business Planning daunting for newcomers, impacting effective usage and learning. #### What Are Recent G2 Reviews of SAP Integrated Business Planning? **"[Advanced planning tool for better supply chain visibility and forecasting](https://www.g2.com/survey_responses/sap-integrated-business-planning-review-12737539)"** **Rating:** 4.0/5.0 stars *— Dharamveer p.* [Read full review](https://www.g2.com/survey_responses/sap-integrated-business-planning-review-12737539) --- **"[SAP IBP Makes Planning Changes Easy with Visual Scenario Insights](https://www.g2.com/survey_responses/sap-integrated-business-planning-review-12326217)"** **Rating:** 4.5/5.0 stars *— Nijat I.* [Read full review](https://www.g2.com/survey_responses/sap-integrated-business-planning-review-12326217) --- #### What Are G2 Users Discussing About SAP Integrated Business Planning? - [What is SAP Integrated Business Planning used for?](https://www.g2.com/discussions/what-is-sap-integrated-business-planning-used-for) - [What is SAP Enterprise Inventory and Service-Level Optimization used for?](https://www.g2.com/discussions/what-is-sap-enterprise-inventory-and-service-level-optimization-used-for) - [When was SAP IBP launched?](https://www.g2.com/discussions/when-was-sap-ibp-launched) - 1 comment - [How is IBP different from S&OP?](https://www.g2.com/discussions/how-is-ibp-different-from-s-op) - [What is the difference between SAP APO and SAP IBP?](https://www.g2.com/discussions/what-is-the-difference-between-sap-apo-and-sap-ibp) ### 10. [Shippeo](https://www.g2.com/products/shippeo/reviews) Shippeo is the global leader in real-time transportation visibility, trusted by supply chain teams at Renault, Carrefour, Coca-Cola HBC, TotalEnergies, Fujifilm, Yamaha, Geodis, and more to deliver the data quality and ETA accuracy their operations depend on. Shippeo helps your teams: - Monitor every shipment in real time across road, rail, sea, and air - with accurate milestones, predictive ETAs, and proactive exception alerts - Move beyond tracking to automated, coordinated supply chain execution with AI-powered workflows - Manage detention & demurrage, time slot management, and event-driven automation across your TMS, ERP, WMS, and partner systems - Ensure trusted data from day one - Visibility Engineers handle carrier onboarding, integration complexity, and adoption at scale Trusted by leaders in manufacturing, automotive, retail, FMCG, life sciences, and 3PL - with 100M+ shipments tracked annually across 150 countries and 228K+ connected carriers. Named a Leader in the 2025 Gartner Magic Quadrant for Real-Time Transportation Visibility with a 98% Peer Insights Recommendation Rate. Backed by the industry's only contractual Triple SLA on carrier onboarding, data completeness, and ETA accuracy. Pricing: Shippeo offers tailored packages based on transport modes, shipment volumes, and integration needs. Speak to our team to find the right fit. ISO/IEC 27001 & TISAX certified. **Average Rating:** 4.7/5.0 **Total Reviews:** 164 **How Do G2 Users Rate Shippeo?** - **Ease of Use:** 9.6/10 (Category avg: 9.1/10) - **Alerts:** 9.1/10 (Category avg: 8.8/10) - **Data quality:** 9.3/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 8.4/10 (Category avg: 7.8/10) **Who Is the Company Behind Shippeo?** - **Seller:** [Shippeo](https://www.g2.com/sellers/shippeo) - **Company Website:** https://www.shippeo.com - **Year Founded:** 2014 - **HQ Location:** Paris - **Twitter:** @ShippeoFRA (827 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/shippeo (234 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Transportation/Trucking/Railroad, Logistics and Supply Chain - **Company Size:** 40% Mid-Market, 33% Enterprise #### What Are Shippeo's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Helpful (6 reviews) - Tracking Ease (6 reviews) - Customer Satisfaction (5 reviews) - Visibility (5 reviews) **Cons:** - Time Delays (2 reviews) - Carrier Issues (1 reviews) - Complex Hierarchy (1 reviews) - Complexity (1 reviews) - Data Management Issues (1 reviews) ### What Do G2 Reviewers Say About Shippeo? *AI-generated summary from verified user reviews* **Pros:** - Users praise Shippeo for its **ease of use** , highlighting intuitive interfaces and seamless integrations that enhance tracking. - Users value Shippeo for its **high accuracy in predictive ETAs** , significantly improving communication and customer satisfaction. - Users value Shippeo for its **easy tracking and reliable visibility** , enhancing customer satisfaction and trust in data. - Users value the **high customer satisfaction** achieved with Shippeo, enhancing visibility and reducing stress for employees. - Users value Shippeo for its **exceptional visibility** that enhances customer satisfaction and simplifies tracking with reliable data. **Cons:** - Users experience **time delays** in shipment updates and data synchronization, impacting the overall utility of Shippeo. - Users face challenges with **manual carrier onboarding** , despite an automated onboarding project already being launched. - Users find the **complex hierarchy** of Shippeo challenging, leading to difficulties in navigating its features. - Users report that the **complexity of certain features** makes the product less user-friendly and difficult to navigate. - Users experience **data management issues** due to incomplete information like missing full VIN numbers during exports. #### What Are Recent G2 Reviews of Shippeo? **"[Tracking made easy with Shippeo](https://www.g2.com/survey_responses/shippeo-review-13057713)"** **Rating:** 5.0/5.0 stars *— Verified User in Transportation/Trucking/Railroad* [Read full review](https://www.g2.com/survey_responses/shippeo-review-13057713) --- **"[Shippeo Transformed Our Shipment Tracking with Real-Time Visibility and Accurate ETAs](https://www.g2.com/survey_responses/shippeo-review-12976508)"** **Rating:** 5.0/5.0 stars *— Olga C.* [Read full review](https://www.g2.com/survey_responses/shippeo-review-12976508) --- #### What Are G2 Users Discussing About Shippeo? - [What is your experience with Shippeo for real-time transportation visibility, and how has it impacted your supply chain operations?](https://www.g2.com/discussions/what-is-your-experience-with-shippeo-for-real-time-transportation-visibility-and-how-has-it-impacted-your-supply-chain-operations) - [What is Shippeo used for?](https://www.g2.com/discussions/what-is-shippeo-used-for) ### 11. [SAP Business Network](https://www.g2.com/products/sap-business-network/reviews) SAP Business Network is the world’s largest B2B trading partner platform supporting more than $7 trillion in annual transactions across procurement, supply chain, logistics, and asset management processes. SAP Business Network closes the break points between buyers and suppliers by enabling transaction exchange, information sharing, and trading partner discovery, leveraging AI and configurable business rules. This helps companies gain greater visibility into their supply chain, increase operational efficiency, and ensure compliance. The network provides real-time visibility into transactions, inventory, quality, and logistics, ensuring continuous collaboration between partners. **Average Rating:** 4.2/5.0 **Total Reviews:** 114 **How Do G2 Users Rate SAP Business Network?** - **Ease of Use:** 8.2/10 (Category avg: 9.1/10) - **Alerts:** 8.6/10 (Category avg: 8.8/10) - **Data quality:** 8.8/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 7.9/10 (Category avg: 7.8/10) **Who Is the Company Behind SAP Business Network?** - **Seller:** [SAP](https://www.g2.com/sellers/sap) - **Company Website:** https://www.sap.com/ - **Year Founded:** 1972 - **HQ Location:** Walldorf - **Twitter:** @SAP (297,052 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sap/ (141,955 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 42% Mid-Market, 28% Enterprise #### What Are SAP Business Network's Pros and Cons? **Pros:** - Ease of Use (21 reviews) - Data Management (17 reviews) - Features (12 reviews) - Efficiency (9 reviews) - Real-time Tracking (9 reviews) **Cons:** - Complexity (13 reviews) - Complex Usability (13 reviews) - Difficult Learning (10 reviews) - Not User-Friendly (10 reviews) - UX Improvement (10 reviews) ### What Do G2 Reviewers Say About SAP Business Network? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of SAP Business Network, finding it user-friendly and efficient for streamlining workflows. - Users praise SAP Business Network for its **real-time tracking and reliable data management** that enhances workflow efficiency. - Users value the **straightforward features** of SAP Business Network, enhancing efficiency in managing orders and integrations. - Users appreciate the **efficiency** of SAP Business Network, streamlining procurement and enhancing collaboration for better supply chain management. - Users value the **real-time tracking** capabilities of SAP Business Network, enhancing visibility and streamlining complex operations. **Cons:** - Users often struggle with the **complexity of onboarding and integration** , making collaboration with partners challenging and time-consuming. - Users find the **complex usability** of SAP Business Network challenging, particularly for new users navigating its features. - Users find the **difficult learning** curve of SAP Business Network challenging, slowing down their initial adoption and efficiency. - Users find SAP Business Network **not user-friendly** , struggling with navigation and complexity, especially newcomers to the platform. - Users find the **user interface outdated and difficult to navigate** , particularly challenging for new users to adopt effectively. #### What Are Recent G2 Reviews of SAP Business Network? **"[Centralized Supplier Collaboration That Simplifies Purchase Order Tracking](https://www.g2.com/survey_responses/sap-business-network-review-12812971)"** **Rating:** 4.5/5.0 stars *— Nijat I.* [Read full review](https://www.g2.com/survey_responses/sap-business-network-review-12812971) --- **"[Centralized Supplier Collaboration and Real-Time Procurement Visibility](https://www.g2.com/survey_responses/sap-business-network-review-12866492)"** **Rating:** 4.0/5.0 stars *— Arkajit D.* [Read full review](https://www.g2.com/survey_responses/sap-business-network-review-12866492) --- #### What Are G2 Users Discussing About SAP Business Network? - [What is Ariba Network used for?](https://www.g2.com/discussions/what-is-ariba-network-used-for) ### 12. [Navisphere](https://www.g2.com/products/navisphere/reviews) A logistics platform that drives greater efficiency and improves savings, reliability, and visibility for your supply chain. With nearly 200,000 companies using Navisphere®, it’s the most connected logistics platform and has capabilities to transform your supply chain data into smarter solutions. **Average Rating:** 4.4/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Navisphere?** - **Ease of Use:** 8.1/10 (Category avg: 9.1/10) - **Alerts:** 8.8/10 (Category avg: 8.8/10) - **Data quality:** 9.2/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 9.4/10 (Category avg: 7.8/10) **Who Is the Company Behind Navisphere?** - **Seller:** [C.H. Robinson](https://www.g2.com/sellers/c-h-robinson) - **Year Founded:** 1905 - **HQ Location:** Eden Prairie, Minnesota - **Twitter:** @CHRobinson (16,280 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/c-h-robinson/ (18,927 employees on LinkedIn®) - **Ownership:** NASDAQ:CHRW **Who Uses This Product?** - **Company Size:** 42% Small-Business, 33% Enterprise #### What Are Navisphere's Pros and Cons? **Pros:** - Customer Satisfaction (1 reviews) - Customer Support (1 reviews) - Data Management (1 reviews) - Ease of Use (1 reviews) - Information Accuracy (1 reviews) **Cons:** - User Interface Issues (1 reviews) - UX Improvement (1 reviews) ### What Do G2 Reviewers Say About Navisphere? *AI-generated summary from verified user reviews* **Pros:** - Users value the **excellent customer support** of Navisphere, enhancing their overall experience and efficiency in operations. - Users commend the **excellent customer support** provided by Navisphere, enhancing document management and communication efficiency. - Users value the **flexible data sorting** in Navisphere, enabling focused attention on urgent loads and seamless operations. - Users praise the **ease of use** in Navisphere, enabling efficient load management and seamless daily operations. - Users appreciate the **information accuracy** of Navisphere, enabling efficient data management and prompt attention to loads. **Cons:** - Users find the **user interface layout challenging** , but eventually adjust, appreciating the software's positive features. - Users find the **initial layout challenging** , but adapt over time, often appreciating the product's other features. #### What Are Recent G2 Reviews of Navisphere? **"[Great software for all container logistics and customs clearance.](https://www.g2.com/survey_responses/navisphere-review-10368062)"** **Rating:** 5.0/5.0 stars *— Anatoliy S.* [Read full review](https://www.g2.com/survey_responses/navisphere-review-10368062) --- **"[Reliable and comprehensive solution for managing transportation and logistics operations.](https://www.g2.com/survey_responses/navisphere-review-7843463)"** **Rating:** 4.0/5.0 stars *— Marlon Y.* [Read full review](https://www.g2.com/survey_responses/navisphere-review-7843463) --- #### What Are G2 Users Discussing About Navisphere? - [What is CH Robinson Navisphere?](https://www.g2.com/discussions/what-is-ch-robinson-navisphere) - [Is Navisphere an ERP?](https://www.g2.com/discussions/is-navisphere-an-erp) - [What software does CH Robinson use?](https://www.g2.com/discussions/what-software-does-ch-robinson-use) - [What does Navisphere do?](https://www.g2.com/discussions/what-does-navisphere-do) ### 13. [Tradlinx Ocean Visibility](https://www.g2.com/products/tradlinx-ocean-visibility/reviews) Tradlinx Ocean Visibility is a comprehensive software solution designed to provide real-time tracking and management of ocean freight shipments. This innovative platform offers end-to-end visibility, enabling businesses to monitor cargo movement, predict potential delays, and proactively manage exceptions throughout the entire shipping journey. By streamlining the logistics process, TRADLINX Ocean Visibility helps organizations enhance their operational efficiency and improve overall supply chain management. The target audience for Tradlinx Ocean Visibility encompasses a diverse range of businesses engaged in international trade. Importers, exporters, freight forwarders, logistics service providers, manufacturers, and retailers can all benefit from this solution. Each of these stakeholders faces unique challenges in managing their shipments, and Tradlinx Ocean Visibility addresses these needs by providing tools that facilitate better communication and collaboration among all parties involved in the supply chain. Key features of Tradlinx Ocean Visibility include real-time tracking, which allows users to gain complete visibility of their shipments across multiple carriers and modes of transport. This feature is complemented by accurate estimated time of arrivals (ETAs) powered by machine learning algorithms, ensuring that businesses can plan effectively and respond to any changes in their shipping schedules. Automated notifications keep users informed about shipment milestones, delays, and potential disruptions, enabling proactive decision-making. Additionally, the platform offers robust exception management capabilities, allowing users to identify and address potential issues before they escalate. This proactive approach minimizes delays and disruptions, ultimately leading to optimized inventory management and reduced detention and demurrage costs. The data-driven insights provided by Tradlinx Ocean Visibility empower businesses to analyze their shipping processes, make informed decisions, and enhance customer satisfaction. By leveraging these insights, organizations can gain a competitive advantage in the global market, positioning themselves for success in an increasingly complex logistics landscape. In summary, Tradlinx Ocean Visibility is a powerful tool for businesses looking to enhance their ocean freight management. With its comprehensive features and focus on real-time visibility, this solution addresses the unique challenges faced by various stakeholders in international trade, making it an essential asset for those aiming to streamline their logistics operations. **Average Rating:** 4.9/5.0 **Total Reviews:** 44 **How Do G2 Users Rate Tradlinx Ocean Visibility?** - **Ease of Use:** 9.7/10 (Category avg: 9.1/10) - **Alerts:** 9.6/10 (Category avg: 8.8/10) - **Data quality:** 9.8/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 9.7/10 (Category avg: 7.8/10) **Who Is the Company Behind Tradlinx Ocean Visibility?** - **Seller:** [TRADLINX](https://www.g2.com/sellers/tradlinx) - **Company Website:** https://www.tradlinx.com/en - **Year Founded:** 2015 - **HQ Location:** N/A - **Twitter:** @tradlinx_ (5 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tradlinxcorp/ (29 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Logistics and Supply Chain - **Company Size:** 52% Mid-Market, 30% Enterprise #### What Are Tradlinx Ocean Visibility's Pros and Cons? **Pros:** - Ease of Use (24 reviews) - Tracking (22 reviews) - Customer Satisfaction (15 reviews) - Visibility (14 reviews) - Real-time Tracking (12 reviews) **Cons:** - Limited Customization (6 reviews) - Mobile Compatibility (6 reviews) - UX Improvement (5 reviews) - Complexity (3 reviews) - Complex Setup (2 reviews) ### What Do G2 Reviewers Say About Tradlinx Ocean Visibility? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **user-friendliness** of TRADLINX Ocean Visibility, simplifying vessel tracking and improving operational efficiency. - Users admire the **real-time tracking capabilities** of Tradlinx Ocean Visibility, significantly improving efficiency and transparency in operations. - Users value the **exceptional customer service** of Tradlinx Ocean Visibility, enjoying timely responses and helpful support throughout. - Users value the **real-time visibility** of TRADLINX Ocean, enhancing operational efficiency and customer communication through intuitive tracking. - Users appreciate the **real-time tracking** feature of Tradlinx Ocean Visibility, significantly enhancing shipment visibility and customer communication. **Cons:** - Users feel the **limited customization** options hinder their ability to tailor Tradlinx Ocean Visibility to specific needs. - Users find the **mobile interface overwhelming** , stating it needs simplification for a better on-the-go experience. - Users find the **user interface overwhelming** , which complicates navigation and hinders a smoother onboarding experience. - Users find the **complexity** of Tradlinx Ocean Visibility daunting, especially for new users navigating its extensive features. - Users find the **complex setup** time-consuming, impacting the initial integration with existing systems. #### What Are Recent G2 Reviews of Tradlinx Ocean Visibility? **"[Essential Tool for Streamlined Communication and Cost Control](https://www.g2.com/survey_responses/tradlinx-ocean-visibility-review-11971171)"** **Rating:** 5.0/5.0 stars *— Minji S.* [Read full review](https://www.g2.com/survey_responses/tradlinx-ocean-visibility-review-11971171) --- **"[Automated Email Reports Revolutionize Textbook Exports](https://www.g2.com/survey_responses/tradlinx-ocean-visibility-review-11956513)"** **Rating:** 5.0/5.0 stars *— David C.* [Read full review](https://www.g2.com/survey_responses/tradlinx-ocean-visibility-review-11956513) --- ### 14. [TrackingMore](https://www.g2.com/products/trackingmore/reviews) TrackingMore is the best shipment tracking API service for e-commerce and logistics businesses. Choose TrackingMore, and you can easily embed our powerful shipment tracking capability into your systems to get real-time tracking updates across 1,500+ carriers and 90+ airlines via a single API and improve the post-purchase experience. Since 2014, we've been dedicated to being the #1 enterprise-grade shipment tracking API service provider. Up till now, we have earned the trust of over 10K+ brands. Our clientele includes industry leaders such as SHEIN, DJI, Kaufland, EBANX, YunExpress, Flowspace, Wish, etc. With TrackingMore, you can enhance shipment visibility at all levels of operations and boost logistics efficiency while keeping customers informed at every step to reduce WISMO tickets and lower customer support costs. At TrackingMore, we don't just provide accurate tracking information—we also prioritize the reliability, security, and high performance of our tracking API and Webhook, going the extra mile to ensure your peace of mind. TrackingMore's tracking API and Webhook are: - Reliable: Seamless integrations with 1,500+ carriers worldwide, Webhook notifications, 99.99% API uptime, and 24/7 support - Accurate: Get dependable tracking information in 8 main statuses and 28 sub-statuses in real-time - Fast: Unrivaled rate limit of up to 100 QPS and SDKs in multiple programming languages for quick implementation - Secure: ISO 27001 certification and data encryption Apart from package tracking API, TrackingMore also offers AWB tracking API and Webhook, helping you enhance the visibility of air cargo movements and streamline your supply chain operations. We've also built a full-featured cloud-based package tracking software and a popular Shopify app—TrackingMore Order Tracking. Both equip you with a complete suite of necessary tools, including: - Shipment dashboard - Branded tracking page - Shipping notifications (email & SMS) - Analytics & reporting, etc. If you want to learn more about TrackingMore, please visit trackingmore.com. Schedule a demo to see how we can help. **Average Rating:** 4.8/5.0 **Total Reviews:** 67 **How Do G2 Users Rate TrackingMore?** - **Ease of Use:** 9.5/10 (Category avg: 9.1/10) - **Alerts:** 8.0/10 (Category avg: 8.8/10) - **Data quality:** 8.9/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 8.8/10 (Category avg: 7.8/10) **Who Is the Company Behind TrackingMore?** - **Seller:** [TrackingMore](https://www.g2.com/sellers/trackingmore) - **Year Founded:** 2014 - **HQ Location:** Dover, US - **Twitter:** @TrackingMore9 (58 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/trackingmore-official/ (20 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Logistics and Supply Chain - **Company Size:** 82% Small-Business, 13% Mid-Market #### What Are TrackingMore's Pros and Cons? **Pros:** - Customer Support (16 reviews) - Ease of Use (15 reviews) - Tracking Efficiency (10 reviews) - Customer Satisfaction (7 reviews) - Helpful (6 reviews) **Cons:** - Expensive (3 reviews) - UX Improvement (3 reviews) - Difficult Usability (2 reviews) - Limited Customization (2 reviews) - Limited Functionality (2 reviews) ### What Do G2 Reviewers Say About TrackingMore? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **great customer support** of TrackingMore, making their experience easier and more efficient. - Users find TrackingMore's **ease of use** invaluable, with quick setup and seamless carrier detection enhancing their experience. - Users appreciate the **tracking efficiency** of TrackingMore, finding it seamless and time-saving for managing multiple carriers. - Users praise the **exceptional customer service** of TrackingMore, highlighting its quick response and reliable support. - Users highlight the **excellent customer support** of TrackingMore, noting its responsiveness and willingness to assist. **Cons:** - Users find the **subscription costs high** , making it challenging for small-scale projects and quick testing. - Users find the **mobile interface challenging** and suggest improvements to enhance usability and visual appeal. - Users find the **difficult usability** of TrackingMore frustrating, particularly with the mobile interface and translation features. - Users note the **limited customization** options in TrackingMore, restricting their ability to tailor notifications and themes. - Users experience **limited functionality** due to inconsistent API responses and hidden features in the new interface. #### What Are Recent G2 Reviews of TrackingMore? **"[A game-changer for international e-commerce shippingopify Integration](https://www.g2.com/survey_responses/trackingmore-review-12715586)"** **Rating:** 5.0/5.0 stars *— Makiko H.* [Read full review](https://www.g2.com/survey_responses/trackingmore-review-12715586) --- **"[Effortless Multi-Courier Tracking with Stellar Support](https://www.g2.com/survey_responses/trackingmore-review-12976726)"** **Rating:** 5.0/5.0 stars *— Kevin J.* [Read full review](https://www.g2.com/survey_responses/trackingmore-review-12976726) --- #### What Are G2 Users Discussing About TrackingMore? - [What is Trackingmore used for?](https://www.g2.com/discussions/what-is-trackingmore-used-for) - 1 comment ### 15. [Tive](https://www.g2.com/products/tive/reviews) Tive is the global leader in supply chain and logistics visibility technology. More than 600 global shippers, logistics service providers, and retailers use Tive to monitor shipment location and condition in real time, gain actionable insights, and ensure end-customer satisfaction. Tive’s cloud platform, patented sensor technology, and 24/7 Live Monitoring services reduce excursions and delays, minimize rejected loads, and decrease theft, damage, and spoilage. Customers count on Tive to ensure that shipments are delivered on time and in full—because every shipment matters. **Average Rating:** 4.5/5.0 **Total Reviews:** 148 **How Do G2 Users Rate Tive?** - **Ease of Use:** 9.0/10 (Category avg: 9.1/10) - **Alerts:** 8.3/10 (Category avg: 8.8/10) - **Data quality:** 7.9/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 7.2/10 (Category avg: 7.8/10) **Who Is the Company Behind Tive?** - **Seller:** [Tive, Inc.](https://www.g2.com/sellers/tive-inc) - **Year Founded:** 2015 - **HQ Location:** Boston, Massachusetts - **Twitter:** @tiveInc (473 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tiveinc (270 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Logistics and Supply Chain, Food Production - **Company Size:** 41% Mid-Market, 31% Small-Business #### What Are Tive's Pros and Cons? **Pros:** - Ease of Use (23 reviews) - Tracking (12 reviews) - Data Accuracy (7 reviews) - Real-time Tracking (7 reviews) - Visibility (6 reviews) **Cons:** - Tracking Issues (6 reviews) - Expensive (4 reviews) - Connection Issues (2 reviews) - Inadequate Reporting (2 reviews) - Time Delays (2 reviews) ### What Do G2 Reviewers Say About Tive? *AI-generated summary from verified user reviews* **Pros:** - Users find Tive's platform to be **user-friendly** , with easy learning curves and impressive tracking abilities. - Users value the **ease and efficiency of tracking** , enjoying quick setup and comprehensive visibility for all stakeholders. - Users appreciate the **data accuracy** of Tive, allowing them to stay informed and effectively manage inventory. - Users love Tive for its **real-time tracking** , enhancing visibility and efficiency across the entire shipping process. - Users appreciate the **visibility** provided by Tive, enhancing delivery scheduling and ensuring peace of mind for all parties. **Cons:** - Users report **tracking issues** with location accuracy, particularly when containers are in remote areas like the ocean. - Users find Tive to be **quite expensive** due to high device costs and data plans, despite its usefulness. - Users face **connection issues** with Tive loggers, hindering reliable tracking and causing sporadic readings in the air. - Users struggle with **inadequate reporting** on deliveries, affecting accuracy and operations in a dynamic environment. - Users experience **time delays** with Tive, finding that processing and updates are often slow and late. #### What Are Recent G2 Reviews of Tive? **"[Tracking made easy with Tive](https://www.g2.com/survey_responses/tive-review-10548798)"** **Rating:** 5.0/5.0 stars *— Issacc C.* [Read full review](https://www.g2.com/survey_responses/tive-review-10548798) --- **"[Visibility Regardless of Borders](https://www.g2.com/survey_responses/tive-review-10545538)"** **Rating:** 5.0/5.0 stars *— Mario D.* [Read full review](https://www.g2.com/survey_responses/tive-review-10545538) --- #### What Are G2 Users Discussing About Tive? - [What is Tive used for?](https://www.g2.com/discussions/what-is-tive-used-for) ### 16. [FourKites](https://www.g2.com/products/fourkites/reviews) FourKites®, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites' Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600+ global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. **Average Rating:** 4.5/5.0 **Total Reviews:** 264 **How Do G2 Users Rate FourKites?** - **Ease of Use:** 8.8/10 (Category avg: 9.1/10) - **Alerts:** 8.3/10 (Category avg: 8.8/10) - **Data quality:** 8.4/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 7.9/10 (Category avg: 7.8/10) **Who Is the Company Behind FourKites?** - **Seller:** [FourKites](https://www.g2.com/sellers/fourkites) - **Company Website:** https://www.fourkites.com/ - **Year Founded:** 2014 - **HQ Location:** Chicago, IL - **Twitter:** @FourKites (7,382 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3334773/ (555 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Logistics and Supply Chain, Transportation/Trucking/Railroad - **Company Size:** 55% Enterprise, 30% Mid-Market #### What Are FourKites's Pros and Cons? **Pros:** - Real-time Tracking (5 reviews) - Reliability (4 reviews) - Ease of Use (3 reviews) - Tracking Ease (3 reviews) - Customer Satisfaction (2 reviews) **Cons:** - Pricing Issues (2 reviews) - Carrier Issues (1 reviews) - Dashboard Issues (1 reviews) - Driver Issues (1 reviews) - Expensive (1 reviews) ### What Do G2 Reviewers Say About FourKites? *AI-generated summary from verified user reviews* **Pros:** - Users highly value the **real-time tracking** of FourKites, enhancing supply chain visibility and improving decision-making. - Users commend the **reliability** of FourKites, with outstanding accuracy and real-time tracking enhancing supply chain visibility. - Users commend the **user-friendly interface** of FourKites, making supply chain management accessible and intuitive for everyone. - Users appreciate the **tracking ease** of FourKites, enhancing visibility for drivers and brokers alike. - Users value the **excellent customer satisfaction** provided by FourKites, enhancing service quality and operational efficiency. **Cons:** - Users express concerns about **pricing issues** , suggesting it should be more accommodating for emerging markets. - Users express frustration with **carrier issues** , citing manual changes that obscure accurate tracking and affect reliability. - Users desire improved **dashboard insights** that automatically provide recurring vendor details without manual checking. - Users experience **driver issues** with tech-savvy struggles and lack of alerts for deleted app scenarios. - Users feel the product is **expensive** and suggest improving pricing for emerging markets in GCC and Asia. #### What Are Recent G2 Reviews of FourKites? **"[Highly Recommend FourKites](https://www.g2.com/survey_responses/fourkites-review-10309255)"** **Rating:** 5.0/5.0 stars *— Michelle P.* [Read full review](https://www.g2.com/survey_responses/fourkites-review-10309255) --- **"[Outstanding Technology!](https://www.g2.com/survey_responses/fourkites-review-11013480)"** **Rating:** 5.0/5.0 stars *— Jennie E.* [Read full review](https://www.g2.com/survey_responses/fourkites-review-11013480) --- #### What Are G2 Users Discussing About FourKites? - [What is FourKites used for?](https://www.g2.com/discussions/what-is-fourkites-used-for) ### 17. [APEX](https://www.g2.com/products/leandna-apex/reviews) APEX by LeanDNA is the factory-focused platform for AI-powered expert execution to establish command of supply planning and materials management. It powers optimized decisions and operations through materials visibility, predictive insights, supplier collaboration, and recommended actions. APEX synchronizes people, materials, and sites with data centralization, AI, and machine learning to analyze supply conditions, predict risks, connect across suppliers, and outline the best actions to protect and optimize production. With core capabilities spanning data visibility and AI, supply insights, procurement management, and inventory optimization, APEX transforms fragmented data into supply chain intelligence that drives confident, precise execution. Teams eliminate operational guesswork, respond faster to disruption, and improve performance with smarter prioritization and optimized supply strategies. **Average Rating:** 4.5/5.0 **Total Reviews:** 128 **How Do G2 Users Rate APEX?** - **Ease of Use:** 8.7/10 (Category avg: 9.1/10) - **Alerts:** 7.6/10 (Category avg: 8.8/10) - **Data quality:** 7.7/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 6.2/10 (Category avg: 7.8/10) **Who Is the Company Behind APEX?** - **Seller:** [LeanDNA](https://www.g2.com/sellers/leandna) - **Company Website:** https://www.leandna.com - **Year Founded:** 2014 - **HQ Location:** Austin, Texas, United States - **LinkedIn® Page:** https://www.linkedin.com/company/leandna/ (91 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Approvisionneur - **Top Industries:** Manufacturing, Aviation & Aerospace - **Company Size:** 51% Mid-Market, 38% Enterprise #### What Are APEX's Pros and Cons? **Pros:** - Ease of Use (31 reviews) - Customer Support (21 reviews) - Inventory Management (20 reviews) - Features (15 reviews) - Time-saving (13 reviews) **Cons:** - Complex Usability (10 reviews) - Limited Customization (6 reviews) - Missing Features (6 reviews) - Data Inaccuracy (5 reviews) - Learning Curve (5 reviews) ### What Do G2 Reviewers Say About APEX? *AI-generated summary from verified user reviews* **Pros:** - Users find APEX to offer **ease of use** with intuitive features and excellent support, enhancing their productivity. - Users highlight the **fast and responsive customer support** of APEX, enhancing collaboration and problem-solving effectively. - Users value the **efficient inventory management** of APEX, which enhances supply chain visibility and optimizes stock control. - Users appreciate the **visibility and structure** LeanDNA provides, enhancing supplier management and collaboration effectively. - Users value the **time-saving capabilities** of APEX, appreciating its intuitive workflows and efficient analytics. **Cons:** - Users find the **complex usability** of APEX challenging, often requiring assistance for navigation and integration. - Users express frustration over **limited customization** options in APEX, wishing for more flexibility in field modifications. - Users wish for **missing filtering options** and greater flexibility in performance adjustments, affecting analysis accuracy. - Users note concerns about **data inaccuracy** , with issues related to real-time updates and missing explanations. - Users find the **learning curve steep** , but support helps in overcoming initial challenges to maximize APEX's features. #### What Are Recent G2 Reviews of APEX? **"[Plan based on data? With LeanDNA, it's easy!](https://www.g2.com/survey_responses/apex-review-11331720)"** **Rating:** 4.5/5.0 stars *— Luiz G.* [Read full review](https://www.g2.com/survey_responses/apex-review-11331720) --- **"[Insightful Dashboard and Real-Time Updates, But Needs Better Warehouse KPIs](https://www.g2.com/survey_responses/apex-review-11848758)"** **Rating:** 5.0/5.0 stars *— Michael T.* [Read full review](https://www.g2.com/survey_responses/apex-review-11848758) --- ### 18. [Shipsgo Container Tracking](https://www.g2.com/products/shipsgo-container-tracking/reviews) Shipsgo is an online shipment tracking platform. At Shipsgo, we are embracing digital advancements in order to provide answers to the common query, "Where is my shipment?" We aim to bring the sector into the digital age, offering real-time container and air cargo tracking, status notifiactions that keep you up-to-date and information of active carriers, schedules and forwarders between ocean routes. These innovative solutions will pave the way toward a more efficient, visible, and customer-focused industry. **Average Rating:** 4.6/5.0 **Total Reviews:** 65 **How Do G2 Users Rate Shipsgo Container Tracking?** - **Ease of Use:** 9.2/10 (Category avg: 9.1/10) - **Alerts:** 8.5/10 (Category avg: 8.8/10) - **Data quality:** 8.6/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 8.2/10 (Category avg: 7.8/10) **Who Is the Company Behind Shipsgo Container Tracking?** - **Seller:** [ShipsGo](https://www.g2.com/sellers/shipsgo) - **Year Founded:** 2016 - **HQ Location:** Izmir, Türkiye - **Twitter:** @shipsgoo (1,641 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9390016 (62 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Logistics and Supply Chain, Food Production - **Company Size:** 71% Small-Business, 26% Mid-Market #### What Are Shipsgo Container Tracking's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Easy Setup (1 reviews) - Flexibility (1 reviews) - Notifications (1 reviews) - Tracking (1 reviews) **Cons:** - Slow Loading (1 reviews) ### What Do G2 Reviewers Say About Shipsgo Container Tracking? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Shipsgo Container Tracking, finding it practical and fast for tracking shipments. - Users value the **easy setup** of Shipsgo Container Tracking, seamlessly integrating with existing procedures and saving time. - Users value the **flexibility** of Shipsgo Container Tracking, finding it easy to integrate into existing procedures. - Users love the **email notifications** from Shipsgo, appreciating the time saved tracking shipments effortlessly. - Users appreciate the **ease of use** of Shipsgo Container Tracking, making follow-ups quicker and more practical. **Cons:** - Users note a slight **slow loading** time for container info, but find it manageable and not a major issue. #### What Are Recent G2 Reviews of Shipsgo Container Tracking? **"[Very nice to track different containers at the same time](https://www.g2.com/survey_responses/shipsgo-container-tracking-review-10454871)"** **Rating:** 4.5/5.0 stars *— Andoni M.* [Read full review](https://www.g2.com/survey_responses/shipsgo-container-tracking-review-10454871) --- **"[Shipsgo Container Tracking](https://www.g2.com/survey_responses/shipsgo-container-tracking-review-10929904)"** **Rating:** 5.0/5.0 stars *— Sahak I.* [Read full review](https://www.g2.com/survey_responses/shipsgo-container-tracking-review-10929904) --- ### 19. [Sedex](https://www.g2.com/products/sedex/reviews) Sedex is a responsible sourcing and supply chain due diligence platform that helps organisations identify, assess, and manage ethical, social, and environmental risks across their global supply chains. Sedex is used by procurement, sustainability, compliance, and supply chain teams to collect, analyse, and share supplier data related to responsible business practices. It provides a centralised way to gain visibility across complex supply networks and supports organisations in meeting due diligence, reporting, and responsible sourcing requirements. For buying organisations, Sedex helps improve oversight and reduce risk by bringing supplier data into one platform. Teams can identify potential issues, prioritise actions, and monitor progress across regions and supplier groups. This supports more informed decision-making and better collaboration between procurement, sustainability, compliance, and operations teams. Sedex is also designed to be practical and usable for suppliers and site-level teams responsible for completing assessments, managing audits, and responding to customer requirements. The platform provides clear guidance on what information is needed and helps reduce duplication when suppliers work with multiple buyers. Suppliers can use Sedex to share information in a structured way, manage audits and corrective actions, and reduce time spent on manual reporting. This improves transparency and communication while allowing suppliers to focus more on continuous improvement. Sedex supports responsible sourcing and supply chain due diligence through capabilities such as supplier self-assessment questionnaires, audit and corrective action management, risk assessment and prioritisation tools, reporting and dashboards, and secure data sharing between buying and supplying organisations. By connecting buyers and suppliers on a shared platform, Sedex supports collaboration, transparency, and continuous improvement across global supply chains, helping organisations manage risk and support responsible business practices at scale. **Average Rating:** 4.2/5.0 **Total Reviews:** 48 **How Do G2 Users Rate Sedex?** - **Ease of Use:** 8.1/10 (Category avg: 9.1/10) - **Alerts:** 8.3/10 (Category avg: 8.8/10) - **Data quality:** 7.7/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 6.1/10 (Category avg: 7.8/10) **Who Is the Company Behind Sedex?** - **Seller:** [Sedex](https://www.g2.com/sellers/sedex) - **Company Website:** https://www.sedex.com/ - **Year Founded:** 2004 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/sedex (599 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Food & Beverages, Manufacturing - **Company Size:** 42% Mid-Market, 38% Enterprise #### What Are Sedex's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Audit Management (3 reviews) - Compliance Management (2 reviews) - Customer Satisfaction (2 reviews) - Reporting (2 reviews) **Cons:** - Limited Functionality (4 reviews) - Data Management (2 reviews) - Expensive (2 reviews) - Inadequate Reporting (2 reviews) - Inadequate Risk Management (2 reviews) ### What Do G2 Reviewers Say About Sedex? *AI-generated summary from verified user reviews* **Pros:** - Users find Sedex's interface to be **easy to use** , enhancing efficiency in audits and report management. - Users appreciate the **standardized audit process** of Sedex, ensuring efficient resolution of supplier non-conformities. - Users appreciate the **standardized auditing process** of Sedex, enhancing reliability in monitoring supplier compliance worldwide. - Users appreciate the **excellent customer support** of Sedex, enhancing collaboration and compliance with suppliers effectively. - Users appreciate the **fast and efficient reporting** in Sedex, enhancing compliance monitoring and supplier audits. **Cons:** - Users experience **limited functionality** with Sedex, struggling with inconsistent audits and insufficient upstream supplier assessment. - Users experience difficulties with **data management** in Sedex, particularly in assessing upstream supplier risks and tracking improvements. - Users find the **membership costs and annual self questionnaire** to be significant obstacles for suppliers joining Sedex. - Users express concern over **inadequate reporting** , noting outdated assessments and challenges in tracking audit and corrective actions. - Users experience **inadequate risk management** in Sedex, limiting its effectiveness for comprehensive supply chain assessment. #### What Are Recent G2 Reviews of Sedex? **"[Essential for Human Rights Risk Management](https://www.g2.com/survey_responses/sedex-review-12678709)"** **Rating:** 5.0/5.0 stars *— Alison E.* [Read full review](https://www.g2.com/survey_responses/sedex-review-12678709) --- **"[Streamlined Supplier Management with Improvement Opportunities](https://www.g2.com/survey_responses/sedex-review-12626941)"** **Rating:** 4.0/5.0 stars *— Chelsea C.* [Read full review](https://www.g2.com/survey_responses/sedex-review-12626941) --- ### 20. [Pando](https://www.g2.com/products/pando-pando/reviews) Pando is an AI-powered logistics orchestration platform built on an enterprise-grade TMS and a supply chain Knowledge Graph, designed to help teams make better decisions, faster. At its foundation, Pando is a deeply integrated Transportation Management System that manages the full freight lifecycle: from procurement and planning to audit and payments. But unlike traditional TMS platforms that operate as static systems of record, Pando is built to become a system of intelligence. Every shipment, rate, contract, exception, SLA, and operational signal is continuously connected through Pando’s Knowledge Graph, creating a living model of the supply chain that understands relationships, context, and downstream impact. This unified data layer powers AI-driven orchestration that doesn’t just automate workflows, but actively reasons across planning and execution to surface the right decisions at the right moment. Trusted by Fortune 500 enterprises across the globe, Pando sits at the core of some of the most complex supply chains in the world where speed, accountability, and resilience are non-negotiable. Recognized by Gartner for transportation management, named a Technology Pioneer by the World Economic Forum, recognized as a Market Leader by G2, and acknowledged for logistics excellence by the Confederation of Indian Industry. **Average Rating:** 4.6/5.0 **Total Reviews:** 72 **How Do G2 Users Rate Pando?** - **Ease of Use:** 9.2/10 (Category avg: 9.1/10) - **Alerts:** 8.1/10 (Category avg: 8.8/10) - **Data quality:** 7.5/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 7.8/10 (Category avg: 7.8/10) **Who Is the Company Behind Pando?** - **Seller:** [Pando](https://www.g2.com/sellers/pando) - **Year Founded:** 2018 - **HQ Location:** Chicago, US - **LinkedIn® Page:** https://www.linkedin.com/company/pandocorp/ (200 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Consumer Goods, Manufacturing - **Company Size:** 45% Enterprise, 29% Mid-Market #### What Are Pando's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Efficiency (3 reviews) - Tracking (3 reviews) - Automation (2 reviews) - Automation Efficiency (2 reviews) **Cons:** - Performance Issues (1 reviews) - Slow Performance (1 reviews) - Slow Speed (1 reviews) ### What Do G2 Reviewers Say About Pando? *AI-generated summary from verified user reviews* **Pros:** - Users find Pando's interface **very user-friendly** , enabling efficient tracking and easy execution of dispatch plans. - Users commend Pando for its **efficiency** , enabling quick dispatch plans and seamless tracking through automation. - Users appreciate the **effective live tracking** of Pando, simplifying dispatch monitoring and enhancing overall efficiency. - Users value the **automation features** of Pando, which simplify processes and reduce manual interventions effectively. - Users love Pando's **automation efficiency** , which simplifies tracking and reduces manual workload for transporters and vendors. **Cons:** - Users often experience **performance issues** such as slow application processes, hindering overall satisfaction with Pando. - Users experience **slow performance** with Pando, leading to frustration during the application process. - Users often face **slow speed** in the Pando application process, leading to frustration and delays. #### What Are Recent G2 Reviews of Pando? **"[Pando Makes Data Maintenance Easy with Fast, Helpful Support](https://www.g2.com/survey_responses/pando-review-12463552)"** **Rating:** 5.0/5.0 stars *— Simran S.* [Read full review](https://www.g2.com/survey_responses/pando-review-12463552) --- **"[All-in-One Inbound & Outbound Consignment Tracking with Reliable Vehicle Service](https://www.g2.com/survey_responses/pando-review-12468835)"** **Rating:** 5.0/5.0 stars *— Aniruddha P.* [Read full review](https://www.g2.com/survey_responses/pando-review-12468835) --- #### What Are G2 Users Discussing About Pando? - [What is Pando used for?](https://www.g2.com/discussions/what-is-pando-used-for) - 1 comment ### 21. [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) Shipsy enables businesses worldwide to build resilient, connected, agile, sustainable, and autonomous supply chain and logistics operations. Its smart logistics management platform empowers businesses to significantly reduce transportation costs, lower carbon footprint, enhance customer experiences, boost delivery productivity, and drive seamless cross-border freight movement. Shipsy's 350+ team is based out of India, Dubai, Riyadh, Africa, Netherlands, and Indonesia serving 230+ customers across the globe. Shipsy tracks 650,000+ containers per month, procures freight worth $150mn+ per month, and powers 60mn+ parcels per month. On a broader perspective, Shipsy has integrations with 64+ major shipping lines, 50+ third-party logistics companies, 300+ freight forwarders, 50+ customs agents, and a network of over 20,000 global shippers. In 2023, Shipsy expanded its portfolio by acquiring Stockone, a cloud-based warehouse management software (WMS). It enables brands and e-commerce companies to manage fulfillment operations at scale. With decades of experience designing, implementing, and running supply chains, Stockone has built a robust feature-rich platform and integrates seamlessly with other systems to easily fulfill orders. **Average Rating:** 4.5/5.0 **Total Reviews:** 157 **How Do G2 Users Rate Shipsy?** - **Ease of Use:** 9.1/10 (Category avg: 9.1/10) - **Alerts:** 8.7/10 (Category avg: 8.8/10) - **Data quality:** 9.2/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 8.9/10 (Category avg: 7.8/10) **Who Is the Company Behind Shipsy?** - **Seller:** [Shipsy](https://www.g2.com/sellers/shipsy) - **Year Founded:** 2015 - **HQ Location:** Gurgaon, Haryana - **LinkedIn® Page:** https://www.linkedin.com/company/9473746/ (394 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Assistant Manager - **Top Industries:** Logistics and Supply Chain, Retail - **Company Size:** 51% Enterprise, 31% Mid-Market #### What Are Shipsy's Pros and Cons? **Pros:** - Analytics (1 reviews) - Analytics Dashboard (1 reviews) - Attentive (1 reviews) - Business Growth (1 reviews) - Business Management (1 reviews) **Cons:** - Delay Issues (1 reviews) - Delays (1 reviews) - Delivery Delays (1 reviews) - Long Waiting Time (1 reviews) - Scheduling Issues (1 reviews) ### What Do G2 Reviewers Say About Shipsy? *AI-generated summary from verified user reviews* **Pros:** - Users find the **real-time data visibility** of Shipsy beneficial, enhancing productivity and decision-making significantly. - Users value the **real-time data visibility** provided by Shipsy's dashboard, enhancing decision-making and operational efficiency. - Users commend the **exceptional support** from Shipsy, highlighting its customer-centric approach as a key differentiator. - Users find Shipsy's **business growth features** transformative, enhancing efficiency with real-time data and actionable insights. - Users value the **effective business intelligence features** of Shipsy, enhancing real-time data visibility and decision-making. **Cons:** - Users find that **delay issues** with timelines can hinder the overall effectiveness of Shipsy's services. - Users find that **delays** in timelines hinder their scheduling, making it challenging to rely on Shipsy for on-time resolutions. - Users highlight the **delivery delays** with Shipsy, citing challenges in meeting committed timelines effectively. - Users express concerns over **long waiting times** for resolution on specific dates, affecting overall satisfaction with Shipsy. - Users find **scheduling issues** with Shipsy, often struggling with commitment to resolve timelines on specific dates. #### What Are Recent G2 Reviews of Shipsy? **"[Shipsy Makes Shipment Tracking and Delivery Times Easy](https://www.g2.com/survey_responses/shipsy-review-12712173)"** **Rating:** 4.5/5.0 stars *— ISHAN P.* [Read full review](https://www.g2.com/survey_responses/shipsy-review-12712173) --- **"[Real-Time Solutions and Insights, Needs Better Timelines](https://www.g2.com/survey_responses/shipsy-review-8447721)"** **Rating:** 4.5/5.0 stars *— SARBESWAR H.* [Read full review](https://www.g2.com/survey_responses/shipsy-review-8447721) --- #### What Are G2 Users Discussing About Shipsy? - [How do you use Shipsy?](https://www.g2.com/discussions/how-do-you-use-shipsy) - [What is the use of Shipsy?](https://www.g2.com/discussions/what-is-the-use-of-shipsy) - 1 comment - [Is Shipsy a startup?](https://www.g2.com/discussions/is-shipsy-a-startup) - [What does Shipsy do?](https://www.g2.com/discussions/what-does-shipsy-do) - 1 comment ### 22. [Sage Supply Chain Intelligence](https://www.g2.com/products/sage-supply-chain-intelligence/reviews) Sage Supply Chain Intelligence is a modern supply chain execution platform built for growing consumer brands. It connects your production workflows, systems, and suppliers in one centralized workspace — automating tasks, tracking milestones, and surfacing real-time insights from PO creation to warehouse delivery. With built-in automation and real-time visibility, teams can streamline processes, manage exceptions proactively, and spot delays or discrepancies before they impact fulfillment. Sage helps your team move faster, stay aligned, and make smarter decisions at every stage of the supply chain. **Average Rating:** 4.6/5.0 **Total Reviews:** 43 **How Do G2 Users Rate Sage Supply Chain Intelligence?** - **Ease of Use:** 9.2/10 (Category avg: 9.1/10) - **Alerts:** 9.4/10 (Category avg: 8.8/10) - **Data quality:** 9.1/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 8.3/10 (Category avg: 7.8/10) **Who Is the Company Behind Sage Supply Chain Intelligence?** - **Seller:** [Sage Software](https://www.g2.com/sellers/sage-software-d61a780c-4fb3-4781-9519-baa772f5ea91) - **Year Founded:** 1981 - **HQ Location:** Newcastle - **LinkedIn® Page:** https://www.linkedin.com/company/2802/ (15,579 employees on LinkedIn®) - **Ownership:** SGE.L - **Phone:** +1 (866) 996-7243 **Who Uses This Product?** - **Top Industries:** Consumer Goods, Cosmetics - **Company Size:** 75% Small-Business, 23% Mid-Market #### What Are Recent G2 Reviews of Sage Supply Chain Intelligence? **"[Streamlined Operations, User-Friendly Interface, and Efficient Task Automation](https://www.g2.com/survey_responses/sage-supply-chain-intelligence-review-8284982)"** **Rating:** 5.0/5.0 stars *— Verified User in Business Supplies and Equipment* [Read full review](https://www.g2.com/survey_responses/sage-supply-chain-intelligence-review-8284982) --- **"[Love the Platform.](https://www.g2.com/survey_responses/sage-supply-chain-intelligence-review-9137662)"** **Rating:** 4.5/5.0 stars *— Luciana C.* [Read full review](https://www.g2.com/survey_responses/sage-supply-chain-intelligence-review-9137662) --- #### What Are G2 Users Discussing About Sage Supply Chain Intelligence? - [What is Anvyl used for?](https://www.g2.com/discussions/what-is-anvyl-used-for) ### 23. [Crisp Data Platform](https://www.g2.com/products/crisp-data-platform/reviews) Crisp is the leading retail data company, connecting over 6,000 CPG brands, retailers, and distributors through a unified data-sharing platform. By delivering real-time insights across the supply chain, Crisp helps businesses optimize sales, reduce waste, and improve forecasting – driving growth, collaboration, and sustainability throughout global commerce. Our leading retail data solutions include real-time point-of-sale reporting, EDI and order intelligence, intelligent space planning, order automation, and more. **Average Rating:** 4.4/5.0 **Total Reviews:** 151 **How Do G2 Users Rate Crisp Data Platform?** - **Ease of Use:** 8.6/10 (Category avg: 9.1/10) - **Alerts:** 5.3/10 (Category avg: 8.8/10) - **Data quality:** 7.6/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 4.2/10 (Category avg: 7.8/10) **Who Is the Company Behind Crisp Data Platform?** - **Seller:** [Crisp](https://www.g2.com/sellers/crisp) - **Company Website:** https://www.gocrisp.com/ - **Year Founded:** 2016 - **HQ Location:** New York, NY - **Twitter:** @Go_Crisp (93 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/gocrisp (318 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Food & Beverages, Consumer Goods - **Company Size:** 67% Small-Business, 27% Mid-Market #### What Are Crisp Data Platform's Pros and Cons? **Pros:** - Ease of Use (36 reviews) - Customer Support (15 reviews) - Data Accuracy (13 reviews) - Data Comprehensiveness (12 reviews) - Data Management (11 reviews) **Cons:** - Time-Consuming (8 reviews) - Improvement Needed (7 reviews) - Time Delays (7 reviews) - Limited Customization (6 reviews) - Slow Performance (6 reviews) ### What Do G2 Reviewers Say About Crisp Data Platform? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Crisp Data Platform, enjoying seamless data analysis and intuitive setup. - Users commend the **excellent customer support** from Crisp Data Platform, enhancing their overall experience and ease of use. - Users value the **data accuracy** of Crisp Data Platform, ensuring error-free order input and efficient data management. - Users value the **comprehensive data capabilities** of Crisp Data Platform, enhancing analysis and insights across familiar tools. - Users value the **robust data management options** of Crisp Data Platform, enhancing analysis and workflow efficiency. **Cons:** - Users find the **time-consuming processes** of the Crisp Data Platform frustrating, impacting workflow efficiency and productivity. - Users feel that **improvement is needed** for client management and alert mechanisms on the Crisp Data Platform. - Users express frustration with **time delays** in data processing, often causing procedural inefficiencies and disruptions. - Users find the **limited customization** of Crisp Data Platform restrictive, hindering their ability to manage data effectively. - Users experience **slow performance** and reliability issues with Crisp Data Platform, causing frustration during order processing. #### What Are Recent G2 Reviews of Crisp Data Platform? **"[Still the best and absolute must have tool for managing item distribution](https://www.g2.com/survey_responses/crisp-data-platform-review-8443579)"** **Rating:** 5.0/5.0 stars *— Joe S.* [Read full review](https://www.g2.com/survey_responses/crisp-data-platform-review-8443579) --- **"[Effortless Data Analysis with Crisp](https://www.g2.com/survey_responses/crisp-data-platform-review-12699938)"** **Rating:** 4.5/5.0 stars *— Ben M.* [Read full review](https://www.g2.com/survey_responses/crisp-data-platform-review-12699938) --- ### 24. [fleetx.ai](https://www.g2.com/products/fleetx-fleetx-ai/reviews) Fleetx.io is an AI driven freight automation platform which helps all logistics stakeholders digitise their end to end operations and provide real time actionable insights using IoT and big data analytics. **Average Rating:** 4.7/5.0 **Total Reviews:** 58 **How Do G2 Users Rate fleetx.ai?** - **Ease of Use:** 9.1/10 (Category avg: 9.1/10) - **Alerts:** 10.0/10 (Category avg: 8.8/10) - **Data quality:** 9.0/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 9.6/10 (Category avg: 7.8/10) **Who Is the Company Behind fleetx.ai?** - **Seller:** [Fleetx](https://www.g2.com/sellers/fleetx) - **Year Founded:** 2017 - **HQ Location:** Gurgaon, IN - **Twitter:** @Fleetx - **LinkedIn® Page:** https://www.linkedin.com/company/fleetx-io/about (607 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Transportation/Trucking/Railroad, Logistics and Supply Chain - **Company Size:** 50% Mid-Market, 29% Small-Business #### What Are fleetx.ai's Pros and Cons? **Pros:** - Real-time Tracking (2 reviews) - Tracking (2 reviews) - Accuracy (1 reviews) - Dashboard Design (1 reviews) - Data Management (1 reviews) **Cons:** - Data Inaccuracy (1 reviews) - Expensive (1 reviews) - Inaccuracy (1 reviews) - Tracking Issues (1 reviews) ### What Do G2 Reviewers Say About fleetx.ai? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **real-time tracking** of Fleetx.ai, simplifying fleet management and enhancing operational efficiency. - Users value the **simple and comprehensive tracking** features of Fleetx, enabling efficient fleet and driver monitoring. - Users value the **accuracy** of fleetx.ai for real-time tracking and precise turnaround km measurements, enhancing logistics efficiency. - Users value the **simplicity and comprehensiveness** of Fleetx.ai's dashboard for effective truck and fleet tracking. - Users appreciate the **comprehensive data management** of fleetx.ai, simplifying trucking operations with a unified dashboard. **Cons:** - Users often experience **data inaccuracy** with incorrect trip kilometers, leading to confusion and reliability concerns. - Users find the pricing to be **slightly on the higher side** , which may limit accessibility for some. - Users often experience **inaccurate trip distances** , leading to confusion and frustration with fleetx.ai. - Users occasionally face **tracking issues** such as incorrect trip kilometers, leading to frustration with accuracy. #### What Are Recent G2 Reviews of fleetx.ai? **"[Reliable Fleet Management, But Setup Needs Work](https://www.g2.com/survey_responses/fleetx-ai-review-12611297)"** **Rating:** 5.0/5.0 stars *— Lakshmi Shankar S.* [Read full review](https://www.g2.com/survey_responses/fleetx-ai-review-12611297) --- **"[Comprehensive Fleet Management Made Easy](https://www.g2.com/survey_responses/fleetx-ai-review-12354450)"** **Rating:** 4.5/5.0 stars *— Anubhav N.* [Read full review](https://www.g2.com/survey_responses/fleetx-ai-review-12354450) --- #### What Are G2 Users Discussing About fleetx.ai? - [What does fleet service mean?](https://www.g2.com/discussions/what-does-fleet-service-mean) - 1 comment - [What does fleet management include?](https://www.g2.com/discussions/what-does-fleet-management-include) - 1 comment - [Is Fleetx a good company?](https://www.g2.com/discussions/is-fleetx-a-good-company) - 2 comments, 1 upvote - [What does fleetx do?](https://www.g2.com/discussions/what-does-fleetx-do) ### 25. [Chain](https://www.g2.com/products/chain/reviews) Chain is an AI-powered freight visibility platform designed to automate manual tasks in freight brokerage operations, enabling businesses to scale efficiently. By integrating advanced AI technologies, Chain streamlines processes such as shipment tracking, carrier communication, and compliance management, reducing operational costs and enhancing service delivery. Key Features and Functionality: - Automated Shipment Tracking: Chain's Autopilot feature eliminates the need for manual check calls by automating tracking updates and carrier communications, ensuring real-time visibility and keeping all stakeholders informed. - AI-Driven Freight Visibility: The platform provides accurate estimated times of arrival (ETAs) and automates geofence-triggered updates, maintaining high tracking compliance and reducing the need for manual follow-ups. - Carrier Procurement Automation: Chain simplifies the process of finding reliable carriers by offering AI-driven recommendations based on performance, lane history, and compliance, thereby streamlining carrier sourcing, vetting, and onboarding. - Seamless Integrations: The platform integrates effortlessly with various Transportation Management Systems (TMS) and other essential tools, facilitating a cohesive workflow without the need for extensive setup. Primary Value and Solutions Provided: Chain addresses the inefficiencies inherent in traditional freight brokerage operations by automating repetitive tasks and centralizing communication. This automation leads to significant time savings, with reports indicating that each operations team member can reclaim over 15 hours weekly. Additionally, the platform enhances tracking compliance, with some users achieving rates as high as 90%. By reducing manual interventions and providing real-time, accurate information, Chain empowers freight brokers to handle more shipments without increasing headcount, ultimately improving customer satisfaction and operational scalability. **Average Rating:** 5.0/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Chain?** - **Ease of Use:** 10.0/10 (Category avg: 9.1/10) - **Alerts:** 9.6/10 (Category avg: 8.8/10) - **Data quality:** 9.2/10 (Category avg: 8.8/10) - **Dispatch and Tender:** 8.3/10 (Category avg: 7.8/10) **Who Is the Company Behind Chain?** - **Seller:** [Chain](https://www.g2.com/sellers/chain) - **Year Founded:** 2019 - **HQ Location:** San Francisco, California - **LinkedIn® Page:** https://www.linkedin.com/company/chain/ (43 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Transportation/Trucking/Railroad - **Company Size:** 64% Mid-Market, 36% Small-Business #### What Are Chain's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Customer Support (5 reviews) - Visibility (5 reviews) - Shipping Management (4 reviews) - Communication (3 reviews) **Cons:** - Inadequate Search Functionality (1 reviews) - Integration Issues (1 reviews) - Limited Customization (1 reviews) - Location Issues (1 reviews) - Tracking Issues (1 reviews) ### What Do G2 Reviewers Say About Chain? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Chain, allowing seamless adoption and enhancing focus on logistics efficiency. - Users highlight the **super responsive customer support** from the Chain team, enhancing collaboration and overall experience. - Users praise Chain for its **real-time visibility** , significantly enhancing operational speed and communication across logistics partners. - Users value Chain's **real-time tracking and visibility** , enhancing communication and operational efficiency in logistics management. - Users appreciate the **effective communication** from the Chain Team, enjoying their quick responses and receptiveness to feedback. **Cons:** - Users are frustrated by the **inadequate search functionality** which hampers their ability to track loads effectively. - Users face **integration issues** with Chain, especially when using older or highly customized systems, requiring adjustments. - Users note that **limited customization** requires adapting workflows or waiting for future updates on Chain's platform. - Users experience **location issues** with inconsistent tracking pings, leading to confusion during usage. - Users find it challenging due to **inconsistent tracking pings** that affect location data accuracy and reliability. #### What Are Recent G2 Reviews of Chain? **"[A Modern, Responsive Solution with a Fantastic Team Behind It](https://www.g2.com/survey_responses/chain-review-11167984)"** **Rating:** 5.0/5.0 stars *— David A.* [Read full review](https://www.g2.com/survey_responses/chain-review-11167984) --- **"[Chain Delivers!](https://www.g2.com/survey_responses/chain-review-11099976)"** **Rating:** 5.0/5.0 stars *— Kristan G.* [Read full review](https://www.g2.com/survey_responses/chain-review-11099976) --- ## What Is Supply Chain Visibility Software? [Supply Chain Management Software](https://www.g2.com/categories/supply-chain-management) ## What Software Categories Are Similar to Supply Chain Visibility Software? - [Transportation Management Systems (TMS)](https://www.g2.com/categories/transportation-management-systems-tms) - [Supply Chain Planning Software](https://www.g2.com/categories/supply-chain-planning) - [Freight Management Software](https://www.g2.com/categories/freight-management) --- ## How Do You Choose the Right Supply Chain Visibility Software? ### What You Should Know About Supply Chain Visibility Software ### What is Supply Chain Visibility Software? Supply chain visibility software acts as an information hub for all stakeholders involved in supply chain planning and execution. Supply chain visibility provides connectivity for users. Supply chain connectivity is the IT infrastructure that allows supply chain businesses to communicate with suppliers, contractors, manufacturers, and clients. Secondly, supply chain visibility software helps provide interoperability, this allows different software platforms to exchange information across multiple business units and organizations. Third, supply chain visibility provides visual data and information. This might come in the form of a dashboard, or other analytical display, that enables users to ascertain key information. Supply chain visibility software provides users a comprehensive overview of key information regarding the status of shipments and other logistics operations. Key Benefits of Supply Chain Visibility Software - Provide real-time updates on supply chain performance, allowing users to redirect supply chain efforts - Allow users to efficiently communicate key updates to stakeholders - Give users real-time inventory updates ### Why Use Supply Chain Visibility Software? Increasingly, supply chain companies are outsourcing various functions of their business. For example, a manufacturer may operate in Asia, while a distributor operates in the United States. Due to an increase in outsourcing, it’s becoming more difficult for businesses to keep track of their own supply chain and maintain productive communication among their clients. Supply chain visibility software mitigates this issue by providing a platform for supply chain businesses to communicate key information to their clients. ### Who Uses Supply Chain Visibility Software? **Manufacturers —** Since manufacturers often operate across different supply chain channels, supply chain visibility software is a crucial tool to accurately track shipments’ movements. **Retailers —** Retailers working with manufacturers improve their supply chain communication when they implement supply chain visibility software into their daily operations. It improves communication with manufacturers and customers since retailers can easily track shipments and communicate arrival times to customers with supply chain visibility software. **Supply chain managers —** Supply chain managers must orchestrate the movement of goods between suppliers and manufacturers. It’s important for supply chain managers to have access to supply chain visibility tools that enable them to track shipments and raw materials to glean actionable insights. ### Supply Chain Visibility Software Features **Inventory optimization —** A core component of supply chain visibility solutions is real-time updates on stock and inventory held at internal and external manufacturing sites, as well as inventory currently in transit. Real-time updates on inventory allows businesses to plan when inventory must be replenished. This also enables companies to keep an eye on their inventory so they don’t overstock, significantly cutting costs. **Communication hub —** Most supply chain visibility software provide tools that allow business partners to communicate, coordinate, and share information. Since manufacturers are often in different countries and time zones, this is an important feature so all parties can easily stay in contact and updated with each other. **Tracking —** Supply chain visibility software often includes tools that track individual items and shipments. This allows businesses to accurately track where shipments are in the supply chain. **Analytics —** Supply chain visibility software processes data from various channels with the supply chain to glean data patterns and predict future patterns based on that historical data. This allows logistics companies to plan a more efficient supply chain. **Alerts —** If there are pressing issues in a company’s supply chain, users can set alerts that message their phones or automatically email them updates. Proactive alerts allow users to provide an immediate response to potential disruptions in their supply chain. ### Trends Related to Supply Chain Visibility Software **IoT —** One of the major trends influencing tech the past few years is the internet of things (IoT). In the case of supply chain visibility, IoT technology can be used to track items and show their exact location in real time. This technology is especially beneficial for perishable items such as pharmaceutical products, which are sensitive and must be carefully tracked. ### Potential Issues with Supply Chain Visibility Software **Security —** Supply chain visibility software allows users to share a large amount of data with telematics devices and software. While this greatly improves communication between suppliers and manufacturers, it also exposes a large amount of sensitive information that is susceptible to cyber attacks. It’s important to choose a supply chain visibility solution that keeps data secure. **Compatibility —** One of the pressing issues with supply chain visibility software is lack of compatibility between different systems. If two supply chain companies are using two incompatible supply chain visibility software, then there will be a major lack of communication between the companies. In the future, expect to see more companies add integrations for different products. **Adapting —** While most supply chain visibility software is intuitive to use, many supply chain managers are still using outdated processes to share information, including phone calls, emails, and Excel documents. Because of this, new users may have trouble adapting to this software. To combat a learning curve, it’s important to choose a software provider with good informational support and training documentation. ### Software and Services Related to Supply Chain Visibility Software [**Supply chain planning software**](https://www.g2.com/categories/supply-chain-planning) **—** Supply chain planning software provide tools for demand planning, inventory planning, replenishment planning, order planning, and production planning. This complements supply chain visibility software since it also allows users to plan, source, and organize different parts of the supply chain. [**Supplier relationship management software**](https://www.g2.com/categories/supplier-relationship-management) **—** Supplier relationship management software allows businesses to build communicative relationships with suppliers. The software can be used to control interactions, evaluate suppliers based on performance, and select the best provider for various needs such as transportation or professional services. Like supply chain visibility software, supplier relationship management software is all about providing more communication and visibility across the supply chain. It makes sense for supply chain and logistics businesses to have both solutions. [**Barcode software**](https://www.g2.com/categories/barcode) **—** Barcode software allows businesses to generate code to attach to items. This allows businesses to accurately track items in transit, greatly enhancing supply chain visibility.