--- title: SiftedAI Reviews meta_title: 'SiftedAI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 46 reviews by the users' company size, role or industry to find out how SiftedAI works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 46 scale: '5' date_modified: '2026-10-17' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics ---

SiftedAI Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the high data accuracy of SiftedAI, which greatly enhances their reporting and monitoring capabilities. (2 mentions)
Users find SiftedAI incredibly easy to use, gaining valuable insights effortlessly and simplifying data management. (2 mentions)
Users appreciate the ease of use and insightful analytics from SiftedAI, simplifying shipping and billing management. (2 mentions)
Users value the ease of use and insightful analytics without needing to download or pivot data. (1 mentions)
Users value the comprehensive analysis provided by SiftedAI for shipping and billing insights. (1 mentions)
Users find the complexity of SiftedAI's interface hinders customization and delays in support complicate their experience. (1 mentions)
Users find difficult navigation on SiftedAI, leading to confusion while trying to locate desired information. (1 mentions)
Users find SiftedAI to be expensive, with requests for changes taking too long and limited customizability. (1 mentions)
Users find the inefficiency in implementation of changes frustrating, which hinders their overall experience with SiftedAI. (1 mentions)
Users face challenges due to the lack of clarity regarding necessary specifics for service type selection. (1 mentions)

5 Pros or Advantages of SiftedAI

5 Cons or Disadvantages of SiftedAI

SiftedAI Reviews (46)

Reviews

SiftedAI Reviews (46)

4.6
46 reviews
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DG
drake G.
"Time-Saving Insights with Room for Improvement"
3.5/5
What do you like best about SiftedAI?

I like how SiftedAI makes it easy to export data into a workable Excel file for presenting to leadership. The ability to name and group all of our accounts simplifies filtering, which is incredibly helpful as we manage hundreds of accounts. The recommendations feature, which we use the most, has been beneficial in helping us save. I also appreciate that the initial setup was incredibly easy. It saves us a ton of time and gives us visibility into spend by location, allowing us to monitor which service types are being used. Review collected by and hosted on G2.com.

What do you dislike about SiftedAI?

I think that the interface itself could be a tad more customizable and the support from the account team could be quicker. I'd perhaps like a free form section of the interface in which we could build visuals or maps to our liking. Additionally, it sometimes takes weeks for simple changes that we request to account names/groupings to be implemented. Even things like the recommendations are great but still a little clunky. Review collected by and hosted on G2.com.

BM
Brandie M.
Consumer Specialist
Enterprise (> 1000 emp.)
"Convenient, Reliable Reporting That Quickly Uncovers Cost Savings"
4.5/5
What do you like best about SiftedAI?

It's very convenient and I love having all the information at my fingertips. We are able to run reports and find cost savings in a very quick reliable way. Review collected by and hosted on G2.com.

What do you dislike about SiftedAI?

I havent really found anything that I actually dislike about it. Review collected by and hosted on G2.com.

Response from Sifted Marketing of SiftedAI

Thank you for the kind words! Having the right data at your fingertips, when you need it, is exactly what we set out to build. Knowing Sifted is helping your team uncover cost savings quickly and reliably is what it's all about.

We'll keep making it even better. Thanks for being a part of it!

Verified User in Wholesale
AW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"No-Pressure Service and Knowledgeable Support from SiftedAI"
5/5
What do you like best about SiftedAI?

There is no pressure. The service is great. They are knowledgeable about their platform and always willing to support our business however we need. We currently leverage claims and shipment data from them. Review collected by and hosted on G2.com.

What do you dislike about SiftedAI?

I have not found an aspect that I dislike about SiftedAI. This is a great product. Review collected by and hosted on G2.com.

Response from Sifted Marketing of SiftedAI

Thank you for the wonderful feedback! Knowing our team is showing up as a genuine partner, knowledgeable, supportive, and never pushy, means a lot to us. That's the standard we hold ourselves to.

We're glad claims and shipment data are saving your team time and helping recover money. We'll keep monitoring your data so you can focus on running your business.

Ran L.
RL
Ran L.
warehouse operation supervisor
Small-Business (50 or fewer emp.)
"Effective for Expense Tracking, Needs Forecast Enhancement"
3/5
What do you like best about SiftedAI?

I find SiftedAI to be great for understanding data, especially for tasks like shipping. It allows us to know which data to focus on, making it easier to grasp and utilize. The initial setup was easy, which is always a plus. Review collected by and hosted on G2.com.

What do you dislike about SiftedAI?

I find the forecasting feature could be improved. I'd like to see next month or next quarter forecasting based on the numbers we have right now. Review collected by and hosted on G2.com.

Response from Sifted Marketing of SiftedAI

Thank you for the honest feedback. We're glad Sifted has made it easier to cut through the data and zero in on what matters most for your shipping decisions.

Your point on forecasting is well taken. Forward-looking visibility, whether by month or quarter, is exactly the kind of insight that turns data into confident action, and it's something we're focused on building toward. We want to make sure that the capability is as powerful as possible for teams like yours.

We'd love to hear more about what next-quarter forecasting would look like in practice for your operation. Reach out to your Sifted team anytime and let's talk through it.

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Copilot and the New Claims Dashboard Make Finding Data Fast and Easy"
5/5
What do you like best about SiftedAI?

I really enjoy the new Copilot feature within Sifted along with the new claims dashboard. This makes finding data and information a smooth and quick process. Review collected by and hosted on G2.com.

What do you dislike about SiftedAI?

Some times I do feel that there is a bit of a delay with the data Review collected by and hosted on G2.com.

Response from Sifted Marketing of SiftedAI

Thank you for the thoughtful review! It's great to hear that SiftedAI Copilot and the new Claims dashboard are making data discovery faster and more seamless for your team. That's exactly what we built them to do.

We appreciate you flagging the occasional data delay. This is something our team is actively working to address, and your feedback goes directly into how we prioritize product improvements.

If you'd like to share more specifics, we'd love to connect and dig into what you're experiencing. Reach out to your Sifted team anytime.

Verified User in Medical Devices
UM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"Easy to Use with Cool Insights—No Downloading or Pivoting Needed"
4/5
What do you like best about SiftedAI?

Easy to use, some really cool insights that it can pull without me having to donnload/pivot. Review collected by and hosted on G2.com.

What do you dislike about SiftedAI?

The only thing I had trouble with was needing to be specific with the service type Review collected by and hosted on G2.com.

LT
Leslie T.
Customer Service Representative II
Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Comprehensive Shipping Breakdown and Error Identification Features"
5/5
What do you like best about SiftedAI?

The ability to be able to see a complete breakdown of the shipping information, identify billing errors and compare efficiency from previous years. Review collected by and hosted on G2.com.

What do you dislike about SiftedAI?

Navigating the site and finding exactly what I want to see can be confusing. Review collected by and hosted on G2.com.

Julie F.
JF
Julie F.
Director of Finance
Mid-Market (51-1000 emp.)
"Incredible ROI"
5/5
What do you like best about SiftedAI?

I am very impressed with the management of our contract pricing with the shippers we analyze. Sifted allows us to be sure we are getting credits due to us. We have been partners with them for managing our shipping costs since June 2023. We have already recouped our contract fee AND 110% above that! Sifted (in less than a year) has saved us $11,000! Review collected by and hosted on G2.com.

What do you dislike about SiftedAI?

I manage a spreadsheet comparing the credits booked on the sifted website and compare it to the shippers credits. Sifted often changes the credits more than a month or two later. So I am having to revise my spreadsheet. Once the credit has been recorded, it should not change--but it does. Review collected by and hosted on G2.com.

LK
Lacie K.
Small-Business (50 or fewer emp.)
"A snapshot of all your shipping logistics in one!"
5/5
What do you like best about SiftedAI?

Sifted breaks down your shipping spend in one easy snapshot which allows you to see where you're possibly overspending. That one feature helped us realize that we could adjust our package dimensions to avoid additional carrier charges. Review collected by and hosted on G2.com.

What do you dislike about SiftedAI?

As with any software we want it all and with that, it would be great to see Sifted suggest ways to improve shipping spend. It would be nice to see suggestions on the main dashboard or "red flags" to look into one particular area of shipping spend. Overall it's a great product! Review collected by and hosted on G2.com.

John C.
JC
John C.
Shipping Manager
Small-Business (50 or fewer emp.)
"Sifted really helped me trim my UPS shipping expenses"
5/5
What do you like best about SiftedAI?

I was able to quickly check where my shipping costs were coming from so I would have better arguments with UPS when negotiating rates. So many things go into the rate of one package, being able to narrow it down really helps. The auditing of packages delivered on time really helped as well, I used to spend an hour every week checking on just air packages and Sifted took care of every single one. Review collected by and hosted on G2.com.

What do you dislike about SiftedAI?

The dashboard to me was not intuitive, it took me a while to really get the hang of it. Review collected by and hosted on G2.com.