---
title: Ligentix Reviews
meta_title: 'Ligentix Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 14 reviews by the users' company size, role or industry to
  find out how Ligentix works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 14
  scale: '5'
date_modified: '2026-05-05'
parent_category:
  name: Supply Chain Management
  url: https://www.g2.com/categories/supply-chain-management
---

# Ligentix Reviews
**Vendor:** Ligentia  
**Category:** [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 14
## About Ligentix
Ligentix is our 4th generation supply chain management platform. It is developed in house at our development centre at Nexus, Leeds in the UK. It has been built on supply chain best practice through collaboration with hundreds of customers. The platform’s foundation is its Purchase Order integration, and exception management functionality. Running through Ligentix at its core is the critical path milestone management from PO generation through to destination delivery. This information allows us to provide a very high level of visibility down to item level right across the supply chain. This information is visible through a range of easy-to-use tools such as a visual end to end control tower, a configurable management dashboard and shipping or warehouse calendars. Ligentix allows all different supply chain stakeholders to have access for their specific needs. Because of our role bases access control each user such as a supplier, import manager, buyer, merchandiser, or finance team member only sees the information and features that are applicable to their role. On top of standard Ligentix we have an extremely detailed analytics layer. This takes data from multiple sources and merges them together to give in-depth and insightful information. Our analytics capability all links back to the vast range and amount of data we hold within Ligentix and means we can measure supplier, carrier, haulier,3rd party’s as well as our own performance against all the milestones on the critical path. In summary Ligentix delivers three unique areas of value to our customers: 1. Exception management – Means a user only needs to focus on the small number of orders that fall out of the agreed tolerance levels and that need responding to. 2. Live visibility – Our PO centric design gives visibility right down to the individual item/SKU level and this information is supplemented with live feeds from shipping lines and hauliers to ensure up to the minute control. 3. Richness of the data we gather and store, means we can report in fine detail to deliver development reports and plans to reduce lead times or costs, to manage suppliers and carriers to ultimately increase end to end efficiency to drive down cost and increase performance.




## Ligentix Reviews
  ### 1. Overall good. Great people behind it, but some improvement in other areas would make it even better

**Rating:** 4.0/5.0 stars

**Reviewed by:** Leah P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2023

**What do you like best about Ligentix?**

The people working in the background are quick to help and take on board feedback, meaning that we get a proactive, not reactive aproach. I like the booking approval process, with the comment sections, that make it easy to see exactly what is going on/planned for each shipment.If you know how to find it, you can find more info that you would need.

**What do you dislike about Ligentix?**

Sometimes you have to really dig around for info and I would really like to be able to customise reporting to tailor it to what we want, rather than manipulating what is available.

**What problems is Ligentix solving and how is that benefiting you?**

The team work to adapt to anything we raise, to make sure that we are always happy with the service and making improvements. It is not always possible, but I do feel like the effort is always there to work with us to make positive change.

  ### 2. I use Ligentix for all our FOB shipments in access of 2500 containers per annum

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle H. | Imports Manager, Retail, Enterprise (> 1000 emp.)

**Reviewed Date:** March 17, 2023

**What do you like best about Ligentix?**

The intelligence search, the entire order and shipment history and all associated documents are accessable with a click of a button. This is the first po system ih ave opereated, so, unfortunately, I cannot compare.

**What do you dislike about Ligentix?**

The only suggestion is to have better updates from cargo wise, this is once the vessels have sailed and there may be on route delays, it would be good to have these automated, although the Ligentix staff promptly check and confirm on these.

**What problems is Ligentix solving and how is that benefiting you?**

We now have an ASN feed into our in house system, the provides us with full track and trace, reporting and measures.

  ### 3. Ligentia and their work ethic

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jack K. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2023

**What do you like best about Ligentix?**

The upside of ligentia is how fast you can get a response resolving issues that arise. Sometimes they take a while to get resolved depending on the size of the problem but it'll get done.

**What do you dislike about Ligentix?**

Sometimes problems we are faced with can be prevented More around container bookings and transport into DC. paperwork & PL's have slight discrepancies.

**What problems is Ligentix solving and how is that benefiting you?**

Having all the information I need in one system, Logistic reports which cover many tools we need for our in-house daily reporting. The approval of shipments and the detailed breakdown attached to that. Widgets on the home screen giving fast information depending on what you add. The control tower providing an overview of 6 main messaging points of a PO/container booking timeline.

  ### 4. user

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yuliya Y. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 18, 2023

**What do you like best about Ligentix?**

Easy to use system, friendly system. Reports and documents are easily downloaded, shipments are quickly checked . Good visibility

**What do you dislike about Ligentix?**

I can't remember anything specific.  Sometimes it's slower when loading the reports. But I'm not sure if it's from the internet

**What problems is Ligentix solving and how is that benefiting you?**

Quick inspection of shipment, container and documents. Quick report download

  ### 5. Ligentia Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about Ligentix?**

Very friendly, quick and always sent the exact information that I was asking for.

**What do you dislike about Ligentix?**

Only downside I can think of is the website can kick you off for only being away a couple minutes which can be frustrating.

**What problems is Ligentix solving and how is that benefiting you?**

Ligentix is supplying me with costs of freights that are delivered to us - this is helping me provide information to external auditors.

  ### 6. Very helpful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stephen G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 18, 2023

**What do you like best about Ligentix?**

Quick easy info to use and interpret....

**What do you dislike about Ligentix?**

slow at times which can lead to frustration

**What problems is Ligentix solving and how is that benefiting you?**

Gives me a view of all my consignments

  ### 7. Great System for a New User

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** April 20, 2023

**What do you like best about Ligentix?**

The amount of information that the system holds is great.

**What do you dislike about Ligentix?**

I'm a new starter at my job and only been using the system a month and so far everything has been great.

**What problems is Ligentix solving and how is that benefiting you?**

Ligentix is great for finding information I need and the staff are always helpful.

  ### 8. seanior expert sea transport

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Glass, Ceramics & Concrete | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 18, 2023

**What do you like best about Ligentix?**

having all the information which goes with a shipment , including detailed information for the commodity

**What do you dislike about Ligentix?**

you have to click on multiple places in in order to find the needed information

**What problems is Ligentix solving and how is that benefiting you?**

quick information and details about the shipments , pulling reports

  ### 9. very good tool at po level and lots of info

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2023

**What do you like best about Ligentix?**

po at origin history and info relating to shipments

**What do you dislike about Ligentix?**

Lack of info for post shipment info and only info of up to shipment etd

**What problems is Ligentix solving and how is that benefiting you?**

Track and trace and approval infomation

  ### 10. Stock controller

**Rating:** 5.0/5.0 stars

**Reviewed by:** Inga K. | Stock controller

**Reviewed Date:** September 28, 2022

**What do you like best about Ligentix?**

All the info is easily founded, colleagues are very helpful.

**What do you dislike about Ligentix?**

We are using excel spreadsheets to manipulate the data, so having documents (container packing list) availabe only in PDF files are not always helpful.

**What problems is Ligentix solving and how is that benefiting you?**

it helps us easily see what containers are available for booking, packing listsare  always available. And if we have any problems with late/cancelled deliveries, ligentia transport support always help us

  ### 11. Great experience daily

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** September 07, 2022

**What do you like best about Ligentix?**

Ligentix is a valuable tool in day to day running of the business. The reports are spot on and the customer support that comes with using Ligentix is phenomenal.

**What do you dislike about Ligentix?**

Downloading the supporting documents (suppliers' documents) can sometimes be slow.

**What problems is Ligentix solving and how is that benefiting you?**

Renaming some information on our Ligentix reports to align with our terminology. This allows for better communication and understanding between both sets of data.

  ### 12. does what it needs to do

**Rating:** 4.0/5.0 stars

**Reviewed by:** Diana H. | stock controller

**Reviewed Date:** September 28, 2022

**What do you like best about Ligentix?**

Daily view of containers where you can easily see what is arriving and what is available

**What do you dislike about Ligentix?**

the website seems to be very slow, especially when I want to use awaiting booking

**What problems is Ligentix solving and how is that benefiting you?**

booking containers from far east and visibility of vessels arriving in UK

  ### 13. Overall meets expectations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Malachy M. | Supply Chain, Enterprise (> 1000 emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Ligentix?**

Visibility of shipments and ability to generate reports and kpi's

**What do you dislike about Ligentix?**

inaccuracy of vessel arrival dates and vessel info most of the times differ from the originally approved vessel details

**What problems is Ligentix solving and how is that benefiting you?**

mitigating delays and helping with cost saving solutions

  ### 14. Helpful

**Rating:** 4.5/5.0 stars

**Reviewed by:** billie-jo p. | stock control assistant

**Reviewed Date:** September 06, 2022

**What do you like best about Ligentix?**

Clear visibility of upcoming deliveries.

**What do you dislike about Ligentix?**

Having to enter reasons on the re-booking screen is sometimes too time-consuming. Vessel eta not updated very quickly.

**What problems is Ligentix solving and how is that benefiting you?**

Helping with cost saving.



- [View Ligentix pricing details and edition comparison](https://www.g2.com/products/ligentix/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+20%3A32%3A49+-0500&secure%5Bsession_id%5D=3b318f19-8c1b-48b4-8a4c-aedcd8f0b9af&secure%5Btoken%5D=c4fc797a8eb89624df688b884f830348688c0dfb085e4710f4284b4f8a11ab96&format=llm_user)

## Ligentix Features
**Carrier Management**
- Evaluation
- Performance

**Visibility**
- Compliance
- Search
- Shipment Tracking
- Order-Level Visibility

**Delivery**
- Flows
- Alerts
- Modes

**Freight Modes**
- Definitions
- Pricing

**Customer Management**
- Customer Portal
- Documents

**Workflow Automation**
- Invoice Management
- Digital Document Reconciliation

**Network Management**
- Geographic Optionality

**Performance**
- Financial Analytics
- KPIs
- Benchmarking

**Platform**
- Configurable Notifications

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