Hatch Reviews & Product Details

Hatch transforms the way IT teams manage multi-site infrastructures to achieve maximum value throughout the lifecycle of their IT assets. It’s a lifeline for organizations struggling to keep tabs on deployed assets, providing complete asset-to-site visibility and consolidated data for all AHEAD project implementations. Whether you have 5 data centers or 5000+ edge deployments, Hatch impacts every facet of planning, executing, and managing your IT/OT infrastructure. It helps you leverage the data you need to support your infrastructure today and scale it efficiently for the future. And Hatch’s real-time transparency means your stakeholders can always be kept up to date.

Seller

AHEAD

Discussions

Hatch Community

Languages Supported

English

Overview by

Sheri Levitt

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User Insights

Average based on 7 real user reviews.

Jake B.

Operations Director

Mid-Market (51-1000 emp.)

11/17/2021

"A slick interface for self-sufficiently managing our hardware supply chain"

4.5/5

What do you like best about Hatch?

As a customer in a different continent/time zone, Hatch offers us the ability to self-sufficiently handle our entire hardware management. From historical data to open orders, the intuitive UI offers us a simple-to-use interface with differing user privileges, etc. Review collected by and hosted on G2.com.

What do you dislike about Hatch?

It would be nice if the inventory page could be simplified to only show specific items. Whilst it is nice to have an overview of everything historically, an improvement would be the ability to filter these results, or hide things which we're less interested in. Review collected by and hosted on G2.com.

Recommendations to others considering Hatch:

If you're considering options for managing your hardware supply chain then don't look anywhere else. Hatch (and MBX as a whole) offer an exceptionally good platform with outstanding customer service to go with it. Review collected by and hosted on G2.com.

What problems is Hatch solving and how is that benefiting you?

The ability to self-sufficiently manage anything hardware-related. This helps various departments within our business who can directly login and immediately find the information which helps them do their job. Review collected by and hosted on G2.com.

Vincent K.

Sr. Operations Coordinator

Mid-Market (51-1000 emp.)

11/11/2021

"Q: How would you like your eggs? A: Hatch(ed)"

4/5

What do you like best about Hatch?

Hatch is easy to use. Once you know what you are looking for, each tab offers quite a bit of insight and helpful information. Compared to other systems I have used, it's rather intuitive. Review collected by and hosted on G2.com.

What do you dislike about Hatch?

When new things are introduced, there is always a bit of lag from how and where info will be displayed as opposed to what it will ultimately look. There are always these minor pains - the key is that we do work through them, and our ideas do feel like they are considered. Review collected by and hosted on G2.com.

Recommendations to others considering Hatch:

Ask questions up front to understand what you are looking for or looking to do within Hatch. This will make the experience a bit easier. Review collected by and hosted on G2.com.

What problems is Hatch solving and how is that benefiting you?

Order tracking, inventory management, supply updates, ECR tracking, etc. Review collected by and hosted on G2.com.

Verified User in Computer Networking

Mid-Market (51-1000 emp.)

11/11/2021

"Hatch mostly works well, but missing some key reporting metrics and visibility"

3.5/5

What do you like best about Hatch?

Hatch is great at clearly displaying the various orders, inventory, serial numbers, and RMA data that we need to track individual events. Review collected by and hosted on G2.com.

What do you dislike about Hatch?

Generally, the reporting needs to include more data in order to make them more effective. We have requested manual reports with extra data, but the information should be included already. Review collected by and hosted on G2.com.

Pamela B.

Director, Order fulfillment

Small-Business (50 or fewer emp.)

11/10/2021

"Pleased customer"

4/5

What do you like best about Hatch?

I like being able to see all historical shipments. Review collected by and hosted on G2.com.

What do you dislike about Hatch?

I don't like having to add an extension to export to excel. Review collected by and hosted on G2.com.

Verified User in Computer Networking

Mid-Market (51-1000 emp.)

11/10/2021

"Owl Cyber Defense"

5/5

What do you like best about Hatch?

One source documentation for compliance on SCI cleared product through federal defense and intel programs. Supply analyzer, change mgt, BOMs Review collected by and hosted on G2.com.

What do you dislike about Hatch?

I wish we could tie into our internal reporting systems in the future to increase visibility across company. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

11/18/2021

"Hatch review"

4.5/5

What do you like best about Hatch?

Hatch returns quick and accurate information. The interface is intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Hatch?

I can not think of anything I dislike. Having dealt with other software in the market Hatch is a dream come true. Review collected by and hosted on G2.com.