# Best Enterprise Social Media Management Tools - Page 2 ## How Many Social Media Management Tools Products Does G2 Track? **Total Products under this Category:** 635 ### Category Stats (Aug 2026) - **Average Rating:** 4.51/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** FastMoss (+19.99%) - Among all products in this category, FastMoss recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Social Media Management Tools Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 96,700+ Authentic Reviews - 635+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Social Media Management Tools ![G2 Grid® for Social Media Management Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/social-media-mgmt/grids.png?focus%5B%5D=678&focus%5B%5D=19432&focus%5B%5D=1616&focus%5B%5D=39215&focus%5B%5D=364&focus%5B%5D=14864&focus%5B%5D=2934&focus%5B%5D=2125) Highlighted products: Sprout Social, Birdeye, Hootsuite, SOCi, HubSpot Marketing Hub, Yext, Agorapulse, and Facebook Pages Manager. Underlying data: [Grid® JSON](https://www.g2.com/categories/social-media-mgmt/grids.json?focus%5B%5D=sprout-social&focus%5B%5D=birdeye&focus%5B%5D=hootsuite&focus%5B%5D=soci&focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=yext&focus%5B%5D=agorapulse&focus%5B%5D=facebook-pages-manager&segment=enterprise) **Sponsored** ### Cloud Campaign Cloud Campaign is the leading platform built specifically for agencies and SaaS businesses looking to scale their social media management offerings. As the highest rated product in its category, Cloud Campaign consistently ranks #1 in Usability and Ease of Implementation, enabling businesses to work more efficiently, increase customer spend, and improve retention—without adding headcount. The best-in-class, white-labeled platform streamlines every aspect of social media management, from AI-powered caption writing and bulk content management to automated approvals, seamless scheduling, and detailed analytics. Designed for efficiency, Cloud Campaign offers scalable pricing and exceptional US-based support. Thousands of businesses trust Cloud Campaign to simplify workflows, maximize profitability, and keep their customers engaged with our powerful, yet easy-to-use platform. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=234&secure%5Bchosen_at%5D=2026-08-06T06%3A22%3A37Z&secure%5Bdisplayable_resource_id%5D=234&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=234&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=53353&secure%5Bresource_id%5D=234&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-media-mgmt%2Fenterprise%3Fpage%3D2&secure%5Btoken%5D=b73ec075d06240060dac976dab9f61b8ca584c768d4f3c5c250d821955385028&secure%5Burl%5D=https%3A%2F%2Fwww.cloudcampaign.com%2F&secure%5Burl_type%5D=free_trial) ### [Meltwater](https://www.g2.com/products/meltwater/reviews) Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter decisions, stronger performance and sustainable growth. By analyzing nearly 1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge needed to drive results. With 27,000 customers, 50 offices across six continents and 2,200 employees, Meltwater is the industry partner of choice for global brands making an impact. We activate the power of data so businesses can make smarter, faster decisions. With the most robust dataset across media, social, consumer trends – and now insights into how large language models (LLMs) shape brand visibility – we give companies a complete view of the conversations, behaviors, and signals influencing their markets. Our powerful AI turns this breadth of data into actionable insights, empowering teams across PR, communications and marketing to confidently drive strategy. -- Mira Studio (AI-Powered Media, Market, and Brand Intelligence Assistant) Key features - Natural language querying - Automated insights - Structured reports - Trend-spotting and explanations with suggested actions - Integrated throughout the full Meltwater Platform - Integrates with Copilot and Slack What is Mira Studio? Mira Studio is Meltwater’s conversational AI teammate for media, market, and brand intelligence. Mira Studio helps PR, comms, and marketing teams cut through complexity and reduce time spent on manual analysis, with prompt-driven reporting, briefing, simplified data exploration, and real-time answers. Who uses Mira Studio? Teams that need quick and shareable insights while reducing manual time spent digging through data. Mira Studio converts Meltwater data into summaries, visuals, and provides explanations through natural language interaction. Get to the why of what’s happening, not just the what. -- Media Intelligence for PR (Media Monitoring and Analysis Platform) Key capabilities - Monitor 6M different media sources - Unlimited search - Real-time alerts - Journalist identification - Competitive benchmarking - Unified, shareable reporting - Predictive analytics for mention forecasting - Brand-level sentiment What is Meltwater Media Intelligence? Meltwater’s media intelligence platform monitors and analyzes earned media coverage through tracking brand mentions and narratives across news, print, broadcast, podcasts, and social media. This enables faster response times to trends or feedback through real-time awareness of message penetration, emerging risks, and consumer sentiment. Who Uses Meltwater Media Intelligence? PR and comms teams use Meltwater Media Intelligence to strengthen PR strategies with accurate measurement of brand impact across media sources. With journalist outreach capabilities within a single platform, PR efforts are streamlined for better results. -- Social Listening and Analytics Key capabilities - Monitoring 200B+ social conversations - Analysis of 300M+ social profiles - Influencer identification - Shareable reporting across earned, owned, and paid social - Brand-level sentiment and predictive analytics for brand measurement and forecasting - AI agents for Boolean search creation and management - AI-powered insights summarize brand and topic narratives - Access to Meltwater API What is Meltwater Social Listening and Analytics? Meltwater social listening and analytics is an integrated platform providing monitoring and AI-powered analysis for billions of social conversations. Connect consumer insights to social strategy and marketing campaigns for a seamless approach to brand promotion, quicker crisis response, and powerful competitor insights without data caps. Who uses Meltwater Social Listening? Marketing and social teams in charge of consumer, competitor, and industry insights. -- Influencer Management (Klear – Influencer Relationship Management Platform) Key capabilities - Database of 30M+ global creator profiles - AI-driven influencer discovery and recommendations - Influencer vetting and brand safety analysis - AI-driven outreach and relationship management - Campaign management and creator collaboration tools - Performance benchmarking and ROI tracking - Competitive influencer intelligence What is our influencer management solution? Klear is Meltwater’s influencer discovery and influencer relationship management solution. Vet, manage, and measure influencers and campaigns at scale from within a single tool. AI-powered influencer recommendations improves targeting accuracy, providing better matches and influencing better ROI. Who uses our influencer management solution? Marketing, PR, and Influencer teams use Klear for implementing and scaling their influencer campaigns. Outreach, gifting, payment, analysis and reporting can all be managed through our platform. -- Enterprise and Professional Services Key capabilities - Analyst-led insights and reporting - Custom data configurations - Enterprise-grade support and delivery What is Meltwater Enterprise and Professional Services? Customized intelligence solutions and professional services from Meltwater experts supports large enterprises with advanced or bespoke requirements. This service provides complex data analysis and reporting that go beyond standard product workflows, and ensures fast and accurate delivery for high-stakes or large-scale intelligence needs. **Average Rating:** 4.1/5.0 **Total Reviews:** 2,637 #### How Do G2 Users Rate Meltwater? - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.0/10) - **Social Publishing:** 7.8/10 (Category avg: 9.1/10) - **Campaign Optimization:** 7.4/10 (Category avg: 8.6/10) - **Social Analytics:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Meltwater? - **Seller:** [Meltwater](https://www.g2.com/sellers/meltwater) - **Company Website:** www.meltwater.com - **Year Founded:** 2001 - **HQ Location:** San Francisco, CA - **Twitter:** @Meltwater 24,840 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=42afdd888dded55ea41ff09472451e1c766ad396ecb4db514e469624956a0419&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13277%2F&secure%5Burl_type%5D=linkedin_company_website) 2,585 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Social Media Manager, Marketing Manager - **Top Industries:** Marketing and Advertising, Public Relations and Communications - **Company Size:** 41% Small, 37% Medium #### What Do G2 Reviewers Say About Meltwater? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Meltwater, appreciating its fast setup and helpful customer support. - Users praise Meltwater for its **powerful filtering settings** , making it easy to find relevant content quickly. - Users appreciate the **outstanding customer support** from Meltwater, making the learning process easier and more enjoyable. - Users commend Meltwater for its **exceptional customer support** , appreciating timely help and comprehensive onboarding training. - Users value the **helpfulness of Meltwater's customer support** and intuitive features that enhance the user experience. ##### Cons - Users find that **improvement is needed** in Meltwater's relevancy and relevant platform limitations for smaller organizations. - Users face a challenging **learning curve** with Meltwater due to complex features and time-consuming training requirements. - Users find the interface **not intuitive** , creating challenges in effectively navigating and utilizing Meltwater's features. - Users face **technical issues** with Meltwater, struggling with Boolean logic and experiencing lag, filtering challenges, and onboarding difficulties. - Users find Meltwater's **complexity** challenging, particularly with Boolean logic and non-intuitive interface issues impacting search efficiency. #### What Are Recent G2 Reviews of Meltwater? **["Reliable Keyword Search and Flexible Article Sorting"](https://www.g2.com/survey_responses/meltwater-review-13174217)** **Rating:** 4.0/5.0 stars _— Max B._ [Read full review](https://www.g2.com/survey_responses/meltwater-review-13174217) **["A good platform for influencers search"](https://www.g2.com/survey_responses/meltwater-review-8216118)** **Rating:** 4.5/5.0 stars _— Joannie C._ [Read full review](https://www.g2.com/survey_responses/meltwater-review-8216118) #### What Are G2 Users Discussing About Meltwater? - [What is Linkfluence used for?](https://www.g2.com/discussions/what-is-linkfluence-used-for) - [How many influencers are on Klear?](https://www.g2.com/discussions/how-many-influencers-are-on-klear) - 1 comment, 1 upvote - [Who uses meltwater?](https://www.g2.com/discussions/who-uses-meltwater) - 1 comment - [Is Klear safe?](https://www.g2.com/discussions/is-klear-safe) - 1 comment - [How much does meltwater cost?](https://www.g2.com/discussions/how-much-does-meltwater-cost) - 2 comments ### [Buffer](https://www.g2.com/de/products/buffer/reviews) Buffer ist eine Plattform für das Management von sozialen Medien, die Kreatoren, kleinen Unternehmen, Agenturen und Marketingteams dabei hilft, Inhalte über alle großen sozialen Netzwerke von einem einzigen Dashboard aus zu planen, zu veröffentlichen, zu engagieren und zu analysieren. Die Plattform unterstützt das Veröffentlichen auf Instagram, Facebook, LinkedIn, TikTok, X, Threads, Bluesky, Pinterest, YouTube, Google Business Profile und Mastodon. Zu den Hauptfunktionen gehören: Insights, Buffers Analysesuite. Kostenlos zu starten und in Buffer integriert, verfolgt Insights die Leistung von Beiträgen, das Wachstum der Zielgruppe und das Engagement über 10+ Netzwerke in einer Ansicht. Erkenntnisse verwandeln Ihre Daten in klare Anleitungen darüber, was funktioniert, was nicht und was als nächstes ausprobiert werden sollte, und Sie können Diagramme und Berichte erstellen, die bereit sind, mit Kunden geteilt zu werden. Jede Kennzahl wird mit einer klaren Definition und Aktualisierungsfrequenz geliefert, sodass Sie immer wissen, wie eine Zahl berechnet wurde. Insights verbindet sich auch mit KI-Agenten wie Claude und ChatGPT, sodass Sie Fragen zu Ihrer Leistung stellen können, wo immer Sie arbeiten. Community, ein Engagement-Posteingang, der Kommentare von Instagram, Facebook, LinkedIn, TikTok, X, Threads, Bluesky, YouTube, Google Business Profile und Mastodon in einer einzigen Ansicht zusammenführt, mit KI-gestützten Antwortvorschlägen und gespeicherten Antworten, um Ihnen zu helfen, schneller zu antworten. Ein visueller Inhaltskalender und eine Planungswarteschlange für die Vorausplanung von Beiträgen über alle verbundenen Konten hinweg. Eine öffentliche API und offizielle Plattformpartnerschaften mit den großen sozialen Netzwerken, sodass Entwickler und Teams Buffer in ihre eigenen Tools und Arbeitsabläufe integrieren können. Ein KI-Assistent zur Generierung von Beitragsideen, zur Wiederverwendung von Inhalten und zur Anpassung des Tons. Buffer ist für Menschen in jeder Phase gebaut, vom ersten Beitrag bis hin zu einem vollständigen Team oder einer Agentur. Es ist darauf ausgelegt, schnell einzurichten und einfach zu bedienen zu sein, mit der Tiefe, die Teams benötigen, wenn ihre Zielgruppe und Berichtsanforderungen wachsen. Die Preisgestaltung ist wertorientiert, mit einem kostenlosen Plan, der das Veröffentlichen, Analysen und Kommentarverwaltung für bis zu drei Kanäle umfasst. Buffer deckt aufstrebende Netzwerke wie Threads und Bluesky neben etablierten Kanälen ab und wird seit über 15 Jahren unabhängig betrieben und von Kunden finanziert. **Average Rating:** 4.3/5.0 **Total Reviews:** 1,030 #### How Do G2 Users Rate Buffer? - **War the product ein guter Geschäftspartner?:** 8.8/10 (Category avg: 9.0/10) - **Soziales Publizieren:** 9.3/10 (Category avg: 9.1/10) - **Kampagnen-Optimierung:** 8.4/10 (Category avg: 8.6/10) - **Soziale Analytik:** 7.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind Buffer? - **Verkäufer:** [Buffer](https://www.g2.com/de/sellers/buffer) - **Gründungsjahr:** 2010 - **Hauptsitz:** San Francisco, CA - **Twitter:** @buffer 916,861 Twitter-Follower - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0f3995acf0992426846e251d6915cdd66bb1f8b66c58c6da026c3e394b6eead9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1588266%2F&secure%5Burl_type%5D=linkedin_company_website) 327 Mitarbeiter\*innen auf LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing-Manager, Eigentümer - **Top Industries:** Marketing und Werbung, Computersoftware - **Company Size:** 70% Small, 23% Medium #### What Do G2 Reviewers Say About Buffer? _AI-generated summary from verified user reviews_ ##### Pros - Benutzer finden die Oberfläche von Buffer **sehr benutzerfreundlich** , was die Planung von Social Media für jeden einfach macht, unabhängig von der Erfahrung. - Benutzer schätzen die **Funktion zur Beitragsplanung** von Buffer wegen ihrer einfachen Verwaltung über mehrere soziale Medienplattformen hinweg. - Benutzer schätzen die **nahtlose Integration von sozialen Medien** von Buffer, die das Management und die Interaktion über verschiedene Plattformen hinweg verbessert. - Benutzer schätzen die **Automatisierungsvorteile** von Buffer, die die Sichtbarkeit und das Engagement in ihren Social-Media-Bemühungen verbessern. - Benutzer schätzen die **zeitsparende Effizienz** von Buffer, die eine einfache Planung und Inhaltsverwaltung ohne Stress ermöglicht. ##### Cons - Benutzer finden die **Analysen von Buffer unzureichend** und wünschen sich mehr Tiefe und Abdeckung über alle sozialen Medienplattformen hinweg. - Benutzer finden die **hohen Preise** von Buffer für erweiterte Funktionen belastend, insbesondere für diejenigen, die mehrere soziale Konten verwalten. - Benutzer sind frustriert über die **Leistungsprobleme** in Buffer, einschließlich fehlgeschlagener Beiträge und Schnittstellenbeschränkungen. - Benutzer finden **Beschränkungen in sozialen Medien** frustrierend, einschließlich Beitragsfehlern und dem Mangel an fortgeschrittenen Funktionen für Engagement. - Benutzer finden die **Layout-Probleme** von Buffer hinderlich für die Produktivität, da die Benutzeroberfläche an Interaktivität und Geschwindigkeit mangelt, insbesondere bei großen Datensätzen. #### What Are Recent G2 Reviews of Buffer? **["Schnelles, All-in-One-Dashboard mit leistungsstarken Integrationen und reaktionsschnellem Support"](https://www.g2.com/de/survey_responses/buffer-review-12596996)** **Rating:** 5.0/5.0 stars _— Shelby K._ [Read full review](https://www.g2.com/de/survey_responses/buffer-review-12596996) **["All-in-One Social Management, das das Planen und Engagement einfach macht"](https://www.g2.com/de/survey_responses/buffer-review-11757493)** **Rating:** 5.0/5.0 stars _— David C._ [Read full review](https://www.g2.com/de/survey_responses/buffer-review-11757493) #### What Are G2 Users Discussing About Buffer? - [Wofür wird Buffer verwendet?](https://www.g2.com/de/discussions/what-is-buffer-used-for) - 2 comments, 2 upvotes ### [TweetDeck](https://www.g2.com/products/tweetdeck/reviews) X Pro, formerly known as TweetDeck, is a proprietary social media dashboard application designed for managing multiple X (formerly Twitter) accounts. Initially launched in 2008 as an independent app, it was acquired by Twitter Inc. in 2011 and integrated into the platform's interface. As of August 2023, X Pro has become a subscriber-only feature, accessible exclusively to users with a Premium subscription. Key Features and Functionality: - Multi-Account Management: Allows users to oversee and operate multiple X accounts simultaneously. - Customizable Columns: Users can create and organize columns to display various feeds, such as home timelines, mentions, direct messages, lists, trends, and search results. - Real-Time Monitoring: Provides live updates across all columns, enabling users to stay informed about the latest activities and interactions. - Advanced Search Capabilities: Offers robust search functionalities to track specific keywords, hashtags, or topics. - Scheduling Tweets: Enables users to compose tweets and schedule them for future posting. - Team Collaboration: Facilitates team-based account management by allowing multiple users to access and manage accounts without sharing passwords. Primary Value and User Solutions: X Pro addresses the needs of power users, social media managers, and professionals by offering a centralized platform for efficient and comprehensive management of multiple X accounts. Its customizable interface and real-time monitoring capabilities streamline workflows, enhance engagement, and improve content strategy execution. By consolidating various functionalities into a single dashboard, X Pro reduces the complexity associated with handling multiple accounts, thereby saving time and increasing productivity for its users. **Average Rating:** 4.3/5.0 **Total Reviews:** 652 #### How Do G2 Users Rate TweetDeck? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10) - **Social Publishing:** 9.0/10 (Category avg: 9.1/10) - **Campaign Optimization:** 8.4/10 (Category avg: 8.6/10) - **Social Analytics:** 6.7/10 (Category avg: 8.6/10) #### Who Is the Company Behind TweetDeck? - **Seller:** [Twitter](https://www.g2.com/sellers/twitter) - **Year Founded:** 2006 - **HQ Location:** San Francisco, CA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=54450df0dc459b6e6f5c47c95721cb3d22a02f872e16efc252a6e03a3f152b6b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F96622%2F&secure%5Burl_type%5D=linkedin_company_website) 984 employees on LinkedIn® - **Ownership:** NYSE: TWTR - **Total Revenue (USD mm):** $3,716 #### Who Uses This Product? - **Who Uses This:** Social Media Manager, Owner - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 55% Small, 29% Medium #### What Do G2 Reviewers Say About TweetDeck? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of managing multiple Twitter accounts** with TweetDeck, enhancing their overall productivity and organization. - Users value the **easy post scheduling** feature of TweetDeck for efficiently managing multiple Twitter accounts and timelines. - Users appreciate the **ease of use** of TweetDeck, finding it perfect for managing multiple accounts and real-time monitoring. - Users appreciate the **easy management** of multiple Twitter accounts and scheduling capabilities with TweetDeck. - Users love the **automation features** in TweetDeck that streamline scheduling and managing multiple accounts effortlessly. ##### Cons - Users note the **limited customization** of TweetDeck, restricting its ability to cater to diverse business needs. - Users report experiencing **inadequate support** when facing issues like the app not opening, leading to frustration. - Users note the **insight limitations** of TweetDeck, as it only supports Twitter without broader integration options. - Users express frustration over **integration issues** , as TweetDeck only supports publishing content on Twitter without multi-channel options. - Users find the **limited analytics features** of TweetDeck restrict their ability to effectively track performance. #### What Are Recent G2 Reviews of TweetDeck? **["Effortless Multi-Account Tweeting with Tweetdeck"](https://www.g2.com/survey_responses/tweetdeck-review-12069377)** **Rating:** 5.0/5.0 stars _— Verified User in Events Services_ [Read full review](https://www.g2.com/survey_responses/tweetdeck-review-12069377) **["Effortless Social Media Monitoring with TweetDeck"](https://www.g2.com/survey_responses/tweetdeck-review-12085591)** **Rating:** 4.0/5.0 stars _— Ray C._ [Read full review](https://www.g2.com/survey_responses/tweetdeck-review-12085591) #### What Are G2 Users Discussing About TweetDeck? - [What is TweetDeck used for?](https://www.g2.com/discussions/what-is-tweetdeck-used-for) - 1 comment - [Is there a TweetDeck app?](https://www.g2.com/discussions/is-there-a-tweetdeck-app) - 1 comment - [What is the best way to use TweetDeck?](https://www.g2.com/discussions/what-is-the-best-way-to-use-tweetdeck) - [What are the main features of twitter?](https://www.g2.com/discussions/what-are-the-main-features-of-twitter) - 1 comment - [What can TweetDeck do?](https://www.g2.com/discussions/what-can-tweetdeck-do) - 3 comments ### [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with in-depth capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. - Plan and schedule content using an editorial calendar, store all media assets in a digital asset manager and simultaneously publish across channels at AI-recommended times with an omni- channel publisher - Generate engaging, platform-specific content instantly with Sprinklr AI+ - Engage with your audience across 35+ social and messaging channels using a unified inbox - Leverage AI-powered classification to efficiently analyze sentiment and intent of the inbound messages and engage better and faster with AI Smart Response, Smart Compose, and auto- responses - Analyze performance across owned, earned and paid media, and integrate data from multiple sources into a unified report and get on-demand or routine access - Get 5 times more granular business insights with custom metrics and out-of-the-box dashboards - Uncover AI-powered, critical insights across brand health, campaign performance, competitor benchmarking and more - Empower your sales teams to grow leads by reaching more prospects and delivering personalized content faster - Amplify reach by empower your employees to share your branded content easily, leveraging user-generated content and engaging influencers - Leverage truly enterprise-grade with 10x more granular & customizable compliance and approval workflows for unique business needs **Average Rating:** 4.1/5.0 **Total Reviews:** 1,143 #### How Do G2 Users Rate Sprinklr Social? - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.0/10) - **Social Publishing:** 8.6/10 (Category avg: 9.1/10) - **Campaign Optimization:** 8.2/10 (Category avg: 8.6/10) - **Social Analytics:** 8.2/10 (Category avg: 8.6/10) #### Who Is the Company Behind Sprinklr Social? - **Seller:** [Sprinklr](https://www.g2.com/sellers/sprinklr) - **Company Website:** www.sprinklr.com - **Year Founded:** 2009 - **HQ Location:** New York - **Twitter:** @Sprinklr 38,047 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2651bb6e84447f3b01d63e29fe0f8afcc3c5f50fd7788def648e7d5319fcae4f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F399351%2F&secure%5Burl_type%5D=linkedin_company_website) 4,380 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Social Media Specialist, Social Media Manager - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 48% Large, 29% Medium #### What Do G2 Reviewers Say About Sprinklr Social? _AI-generated summary from verified user reviews_ ##### Pros - Users find **Sprinklr Social easy to use** , enhancing team collaboration and simplifying content scheduling effortlessly. - Users value the **centralized management** of Sprinklr Social for seamless control over multiple social media platforms. - Users appreciate the **omni-channel experience** of Sprinklr Social, valuing its comprehensive support and customizable features. - Users value the **advanced analytics and reporting tools** of Sprinklr Social, enhancing insights into performance and strategy. - Users value the **omni-channel integration** of Sprinklr Social, enhancing engagement across all major social media platforms. ##### Cons - Users find the **complex usage** of Sprinklr Social to be overwhelming, hindering their ability to fully utilize the platform. - Users find the **learning curve steep** for Sprinklr, requiring significant IT knowledge to navigate its complexities. - Users find Sprinklr Social's **complex setup and configuration** challenging, often requiring external assistance for effective use. - Users feel there is a need for **improvement in AI capabilities** and desire more user-friendly workflows and statistics. - Users experience a **steep learning curve** with Sprinklr Social, citing its overwhelming interface and multitude of features. #### What Are Recent G2 Reviews of Sprinklr Social? **["All-in-One Social Management with a Powerful Unified Inbox"](https://www.g2.com/survey_responses/sprinklr-social-review-13134659)** **Rating:** 4.0/5.0 stars _— lindokuhle n._ [Read full review](https://www.g2.com/survey_responses/sprinklr-social-review-13134659) **["Feature Rich Social Platform That Keeps Getting Smarter"](https://www.g2.com/survey_responses/sprinklr-social-review-11426970)** **Rating:** 5.0/5.0 stars _— Shruti D._ [Read full review](https://www.g2.com/survey_responses/sprinklr-social-review-11426970) ### [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leading solution for social media monitoring, advertising, publishing, audience and performance analytics, and managing customer data. Brandwatch Social Media Management enables brands to explore the full potential of digital marketing and advertising by managing multiple customer touchpoints on one platform. It allows marketers to deliver more personalized brand experiences based on enriched customer profiles. The platform features a highly intuitive and collaborative UI and is complemented by comprehensive support and consultancy services. **Average Rating:** 4.0/5.0 **Total Reviews:** 959 #### How Do G2 Users Rate Brandwatch Social Media Management? - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10) - **Social Publishing:** 8.3/10 (Category avg: 9.1/10) - **Campaign Optimization:** 7.7/10 (Category avg: 8.6/10) - **Social Analytics:** 7.6/10 (Category avg: 8.6/10) #### Who Is the Company Behind Brandwatch Social Media Management? - **Seller:** [Brandwatch](https://www.g2.com/sellers/brandwatch) - **Company Website:** www.brandwatch.com - **Year Founded:** 2007 - **HQ Location:** Brighton, East Sussex - **Twitter:** @Brandwatch 34,219 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cd53aea219a6df1aff5770fc0fcc695876a896393fc49ba3fa51172b6ea28e3b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F451367%2F&secure%5Burl_type%5D=linkedin_company_website) 808 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Social Media Manager, Marketing Manager - **Top Industries:** Marketing and Advertising, Higher Education - **Company Size:** 40% Medium, 33% Small #### What Do G2 Reviewers Say About Brandwatch Social Media Management? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Brandwatch, enabling seamless management and integration of social media platforms. - Users appreciate the **fantastic scheduling feature** of Brandwatch, making content publishing seamless across multiple platforms. - Users praise Brandwatch Social Media Management for its **seamless content publishing** , enhancing efficiency across multiple platforms. - Users appreciate the **centralized management** of Brandwatch, streamlining social media tasks and enhancing overall efficiency. - Users love the **seamless content publishing** of Brandwatch, enhancing workflow efficiency and simplifying social media management. ##### Cons - Users report significant **improvement needed** in Brandwatch, citing bugs and slow support that hinder effective usage. - Users encounter **publishing limitations** with Brandwatch, struggling with bugs and cumbersome scheduling processes that hinder efficiency. - Users express frustration with **limited features** in Brandwatch, impacting effective social media management and planning. - Users report **missing features** in Brandwatch Social Media Management, complicating post management and social media planning. - Users often face **complex usage issues** with Brandwatch, struggling with confusing features and an unreliable interface. #### What Are Recent G2 Reviews of Brandwatch Social Media Management? **["Streamlined Social Management with Minor Connectivity Hiccups"](https://www.g2.com/survey_responses/brandwatch-social-media-management-review-11823736)** **Rating:** 5.0/5.0 stars _— Verified User in Marketing and Advertising_ [Read full review](https://www.g2.com/survey_responses/brandwatch-social-media-management-review-11823736) **["Fantastic Scheduling Tool with Room for Cross-Platform Improvements"](https://www.g2.com/survey_responses/brandwatch-social-media-management-review-12595037)** **Rating:** 4.0/5.0 stars _— Sarah F._ [Read full review](https://www.g2.com/survey_responses/brandwatch-social-media-management-review-12595037) #### What Are G2 Users Discussing About Brandwatch Social Media Management? - [What is Falcon.io (now Brandwatch Social Media Management) used for?](https://www.g2.com/discussions/what-is-falcon-io-now-brandwatch-social-media-management-used-for) - 1 comment - [What does Falcon.io do?](https://www.g2.com/discussions/what-does-falcon-io-do) - [What is Falcon social media?](https://www.g2.com/discussions/what-is-falcon-social-media) - [What is Falcon software?](https://www.g2.com/discussions/what-is-falcon-software) - [What is Falcon io?](https://www.g2.com/discussions/what-is-falcon-io) - 2 comments ### [Swat.io](https://www.g2.com/products/swat-io/reviews) Swat.io is the social media management platform for professionals who need to perform reliably under pressure. Built for teams with real responsibility so approvals don't become time traps, coordination doesn't escalate, and headspace stays free for the work that actually matters. Swat.io was built for the reality behind social media. Instead of adding complexity, it focuses on clarity, stable processes, dependable workflows, and AI that takes real work off teams' plates rather than creating new work. No matter the team size, how many channels, or how many last-minute changes land before publishing - Swat.io gives teams the structure they need. Battle-tested processes reduce mental load, while AI handles recurring tasks and accelerates content creation without making processes more complicated. Even when multiple stakeholders, channels, and deadlines run in parallel, collaboration stays transparent and control stays with the team. That's the foundation for social media work that's both successful and scalable. **Average Rating:** 4.3/5.0 **Total Reviews:** 145 #### How Do G2 Users Rate Swat.io? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10) - **Social Publishing:** 8.7/10 (Category avg: 9.1/10) - **Campaign Optimization:** 7.2/10 (Category avg: 8.6/10) - **Social Analytics:** 7.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind Swat.io? - **Seller:** [Swat.io](https://www.g2.com/sellers/swat-io) - **Year Founded:** 2012 - **HQ Location:** Vienna - **Twitter:** @swat\_io 1,665 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b0f7e7af33a7a1d8ed30a9e9d71c6b737daa37e61e3ac6e096d864610825be40&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fswat-io%2F&secure%5Burl_type%5D=linkedin_company_website) 58 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Social Media Manager - **Top Industries:** Marketing and Advertising, Online Media - **Company Size:** 42% Small, 38% Medium #### What Do G2 Reviewers Say About Swat.io? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **user-friendly interface** of Swat.io, making social media management effortless and efficient. - Users value the **centralized management** of Swat.io, efficiently overseeing multiple channels and improving community communication. - Users value the **excellent customer service** of Swat.io, praising its responsiveness and helpfulness for smooth operation. - Users find Swat.io to be **easy and intuitive to use** , enhancing their social media management experience significantly. - Users value the **easy post scheduling** of Swat.io, enhancing collaboration and simplifying content management across multiple platforms. ##### Cons - Users note a **lack of customization and basic analytics features** , which limits Swat.io's overall effectiveness for some tasks. - Users find the **contact management system confusing** due to issues with the ticketing system. - Users find the **high pricing** of Swat.io to be a challenge, especially for smaller teams seeking affordable options. - Users report **inadequate support** with Swat.io, creating uncertainty about the overall customer experience. - Users feel the **reporting insights** could be improved for a more informative experience on Swat.io. #### What Are Recent G2 Reviews of Swat.io? **["Simply the best social media suite on the market"](https://www.g2.com/survey_responses/swat-io-review-10774013)** **Rating:** 5.0/5.0 stars _— Gero P._ [Read full review](https://www.g2.com/survey_responses/swat-io-review-10774013) **["Swat.io streamlines social media management for large teams"](https://www.g2.com/survey_responses/swat-io-review-8575354)** **Rating:** 4.0/5.0 stars _— Verified User in Non-Profit Organization Management_ [Read full review](https://www.g2.com/survey_responses/swat-io-review-8575354) #### What Are G2 Users Discussing About Swat.io? - [What is your experience with Swat.io for social media management, and what challenges have you faced?](https://www.g2.com/discussions/what-is-your-experience-with-swat-io-for-social-media-management-and-what-challenges-have-you-faced) - [What is Swat.io used for?](https://www.g2.com/discussions/what-is-swat-io-used-for) - 1 comment ### [Loomly](https://www.g2.com/products/loomly/reviews) Loomly is an easy-to-use social media management platform that helps you manage every aspect of your social media marketing strategy: - Manage your brand assets in Library. - Fuel your storytelling with Post Ideas. - Polish your content with Post Optimization Tips. - Control your brand messaging with Post Mockups & Approval Workflows. - Reach your audience with Native Scheduling, Post Targeting & Sponsoring. - Engage with your community through Interactions. - Measure your performance with Advanced Analytics. Loomly is available as a web platform, with native mobile applications for iOS & Android. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,785 #### How Do G2 Users Rate Loomly? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10) - **Social Publishing:** 9.1/10 (Category avg: 9.1/10) - **Campaign Optimization:** 8.4/10 (Category avg: 8.6/10) - **Social Analytics:** 7.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind Loomly? - **Seller:** [Loomly](https://www.g2.com/sellers/loomly) - **Year Founded:** 2015 - **HQ Location:** Los Angeles, CA - **Twitter:** @LoomlySocial 3,063 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b18e7a3801fb1ebda01b931bb816f1ff12d4fae54dc7eda20eb09ab4dd651d68&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18168825%2F&secure%5Burl_type%5D=linkedin_company_website) 9 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Marketing Manager - **Top Industries:** Marketing and Advertising, Non-Profit Organization Management - **Company Size:** 84% Small, 14% Medium #### What Do G2 Reviewers Say About Loomly? _AI-generated summary from verified user reviews_ ##### Pros - Users find Loomly's **ease of use** exceptional, enhancing collaboration and streamlining their workflow with clients effectively. - Users love the **easy post scheduling** of Loomly, streamlining content planning across multiple social media accounts effortlessly. - Users value the **multi-platform integration** of Loomly, streamlining scheduling and enhancing team collaboration across various social networks. - Users love the **centralized management** feature of Loomly, which simplifies viewing all calendars across brands. - Users love the **ease of scheduling and integration** , allowing simultaneous posting and individual content edits across platforms. ##### Cons - Users feel frustrated by the **limitations in pre-scheduling Instagram tags and stories** , affecting their planning efficiency. - Users find the **limited analytics** in Loomly insufficient for in-depth insights compared to other platforms. - Users experience **scheduling issues** with Loomly, leading to delays and reliance concerns for important announcements. - Users find the **publishing limitations** of Loomly frustrating, such as clunky scheduling and basic analytics lack depth. - Users note that Loomly has **improvement needed** in its mobile app and user interface, impacting overall usability. #### What Are Recent G2 Reviews of Loomly? **["Intuitive, Well-Structured Platform That Streamlines Social Planning"](https://www.g2.com/survey_responses/loomly-review-12419693)** **Rating:** 4.0/5.0 stars _— Verified User in Marketing and Advertising_ [Read full review](https://www.g2.com/survey_responses/loomly-review-12419693) **["Great​‍​‌‍​‍‌ tool for planning and scheduling ​‍​‌‍​‍‌content"](https://www.g2.com/survey_responses/loomly-review-12065541)** **Rating:** 4.5/5.0 stars _— Haris K._ [Read full review](https://www.g2.com/survey_responses/loomly-review-12065541) #### What Are G2 Users Discussing About Loomly? - [I'm new to Loomly and can't figure out how to use the social media calendar effectively. Can someone guide me?](https://www.g2.com/discussions/i-m-new-to-loomly-and-can-t-figure-out-how-to-use-the-social-media-calendar-effectively-can-someone-guide-me) - [What is Loomly used for?](https://www.g2.com/discussions/what-is-loomly-used-for) - 1 comment - [What are the best social media management tools?](https://www.g2.com/discussions/loomly-what-are-the-best-social-media-management-tools) - 1 comment - [Can Loomly post to Instagram?](https://www.g2.com/discussions/can-loomly-post-to-instagram) - 4 comments - [How much does Loomly cost?](https://www.g2.com/discussions/how-much-does-loomly-cost) - 1 comment ### [Uberall](https://www.g2.com/products/uberall-2024-01-10/reviews) Uberall is the world’s first multi-location marketing platform that connects your digital presence to local revenue impact. We help brands grow by optimizing location performance across visibility, engagement, reputation, and conversion—now including the industry’s first GEO (Generative Engine Optimization) Studio. As AI search changes how customers find businesses, Uberall’s AI-powered platform ensures your locations aren't just found, but recommended. Our comprehensive solution simplifies multi-location marketing with powerful analytics, listings, reviews, store locators, local pages, and local inventory. With the addition of GEO Studio, brands can now monitor their visibility in AI search, benchmark against competitors in LLM responses, and automatically publish AI-readable, locally relevant content across the web. Founded in 2013 in Berlin, Uberall powers over 1.3 million locations globally. Trusted by leaders in retail, hospitality, and automotive, Uberall is shaping the future of location marketing. **Average Rating:** 4.4/5.0 **Total Reviews:** 235 #### How Do G2 Users Rate Uberall? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10) - **Social Publishing:** 8.8/10 (Category avg: 9.1/10) - **Campaign Optimization:** 8.4/10 (Category avg: 8.6/10) - **Social Analytics:** 8.2/10 (Category avg: 8.6/10) #### Who Is the Company Behind Uberall? - **Seller:** [uberall GmbH](https://www.g2.com/sellers/uberall-gmbh) - **Company Website:** uberall.com - **Year Founded:** 2013 - **HQ Location:** Berlin, Berlin - **Twitter:** @getuberall 1,257 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=156063e7ec51b29d44e44e4393436a206a340f6d8759b25ca5aa6c6d9983ff59&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2832960%2F&secure%5Burl_type%5D=linkedin_company_website) 463 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Digital Marketing Manager, Marketing Manager - **Top Industries:** Marketing and Advertising, Restaurants - **Company Size:** 38% Medium, 31% Large #### What Do G2 Reviewers Say About Uberall? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Uberall, facilitating seamless customer interactions and ad management across platforms. - Users value the **centralized management** of Uberall, enjoying the convenience of an integrated solution across platforms. - Users find Uberall's **centralized platform** invaluable for efficiently managing multiple locations with ease and convenience. - Users find the **easy setup** of Uberall a significant advantage, streamlining their connection with customers effortlessly. - Users highlight the **helpfulness** of Uberall in connecting with customers across multiple platforms efficiently. ##### Cons - Users find the **setup challenges** with connecting locations to Meta and Google time-consuming and complicated. - Users face **reporting issues** with Uberall, as changes may not sync properly and resolved reviews aren't always marked correctly. - Users struggle with **linking issues** in Uberall, as changes often don't reflect on Google profiles, causing extra work. - Users find the **difficult setup** of Uberall to be time-consuming and complicated, especially when managing location updates. - Users find that **improvement is needed** in dashboard intuitiveness and ensuring updates reflect accurately across platforms. #### What Are Recent G2 Reviews of Uberall? **["Streamlined Social Media Management with Stellar Support"](https://www.g2.com/survey_responses/uberall-review-12320759)** **Rating:** 5.0/5.0 stars _— Shannon H._ [Read full review](https://www.g2.com/survey_responses/uberall-review-12320759) **["Centralized Multi-Location Management That Saves Time and Boosts Visibility"](https://www.g2.com/survey_responses/uberall-review-12775963)** **Rating:** 5.0/5.0 stars _— Josh C._ [Read full review](https://www.g2.com/survey_responses/uberall-review-12775963) ### [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) Emplifi is the AI-powered autonomous CX platform that unifies social marketing, commerce, and customer care in a single command center. Powered by Emplifi Fuel, its intelligence engine, the platform connects every team and every customer interaction, from content creation to conversion to post-sale support. 20,000+ global brands, including Domino's, Puma, Canon, Delta, and UFC, rely on Emplifi to manage 4 billion CX interactions per month across social, messaging, reviews, and live chat. The platform includes AI-powered publishing, community management, social listening, unified analytics, influencer marketing, UGC and visual commerce, ratings and reviews, and omnichannel customer care. **Average Rating:** 4.4/5.0 **Total Reviews:** 373 #### How Do G2 Users Rate Emplifi? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10) - **Social Publishing:** 8.8/10 (Category avg: 9.1/10) - **Campaign Optimization:** 7.9/10 (Category avg: 8.6/10) - **Social Analytics:** 8.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind Emplifi? - **Seller:** [Emplifi](https://www.g2.com/sellers/emplifi-7f303838-0fb9-47c0-bc12-d24f181fe4b2) - **HQ Location:** Columbus , US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5aeabe4c65ed8808ff7358d654976880c558fe4998ce1c7d040a500b8f3d31d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Femplifi%2F&secure%5Burl_type%5D=linkedin_company_website) 547 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Community Manager - **Top Industries:** Marketing and Advertising, Retail - **Company Size:** 44% Medium, 31% Large #### What Do G2 Reviewers Say About Emplifi? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Emplifi, enabling seamless collaboration and efficient social media management. - Users value the **comprehensive social media management features** of Emplifi, enhancing teamwork and analytics across platforms. - Users value the **easy access to social media analytics** , enabling effective monitoring of campaign performance and engagement. - Users value the **analytics capabilities** of Emplifi, enabling effective monitoring and reporting of social media performance. - Users value the **intuitive features** of Emplifi, which effectively support community management and social media analytics. ##### Cons - Users note **missing features** in Emplifi, particularly the lack of Excel downloads and limited functionality in analytics. - Users report **technical issues** with Emplifi, citing glitches and inconsistent support that disrupt workflows and stability. - Users find **feature limitations** in Emplifi, noting a lack of essential capabilities for data analysis and insights. - Users feel there is **improvement needed** in features like data download and the effectiveness of the inspiration tab. - Users note a **lack of features** in Emplifi, particularly for analytics and platform-specific insights. #### What Are Recent G2 Reviews of Emplifi? **["Emplifi’s Intuitive Platform Makes Publishing and Dashboards Effortless"](https://www.g2.com/survey_responses/emplifi-review-12624587)** **Rating:** 4.5/5.0 stars _— Mel H._ [Read full review](https://www.g2.com/survey_responses/emplifi-review-12624587) **["Evolving, User-Friendly Suite with Responsive Implementation Support"](https://www.g2.com/survey_responses/emplifi-review-12580996)** **Rating:** 4.5/5.0 stars _— John M. C._ [Read full review](https://www.g2.com/survey_responses/emplifi-review-12580996) #### What Are G2 Users Discussing About Emplifi? - [What is Emplifi Social Marketing Cloud used for?](https://www.g2.com/discussions/what-is-emplifi-social-marketing-cloud-used-for) - [What is Emplifi Service Cloud used for?](https://www.g2.com/discussions/what-is-emplifi-service-cloud-used-for) - [What is socialbakers?](https://www.g2.com/discussions/what-is-socialbakers) - 1 comment - [Is social Baker free?](https://www.g2.com/discussions/is-social-baker-free) - [What is scalability in Software?](https://www.g2.com/discussions/what-is-scalability-in-software) ### [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are drowning in a sea of fake content and polished advertising that they inherently distrust. This has created a profound trust crisis. In this new world, visibility and growth are no longer guaranteed by the biggest ad budget. They are earned through authenticity. This is where Bazaarvoice comes in. We are the trusted network that turns authentic consumer voices into confident purchases. For over 20 years, we have been dedicated to a single mission: sourcing, verifying, and amplifying authentic consumer voices on a scale unmatched by anyone else. Think of the parent anxiously choosing a baby stroller, or the gamer deciding on a new headset. They aren't looking for an ad; they're looking for a real person who can answer their one simple question: "Is this product right for me or my family?" We provide that answer, confidently and authentically. And now, AI is asking the same question. As AI agents and summaries increasingly make purchasing decisions on behalf of shoppers, they are actively designed to seek out genuine human experience. We are the essential data that teaches AI what is true. We collect, verify, and distribute this truth worldwide, transforming trust into a tangible asset. We don’t just help brands get seen; we help brands get believed. And ultimately, we help them get chosen. **Average Rating:** 4.2/5.0 **Total Reviews:** 793 #### How Do G2 Users Rate Bazaarvoice? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10) - **Social Publishing:** 8.4/10 (Category avg: 9.1/10) - **Campaign Optimization:** 7.7/10 (Category avg: 8.6/10) - **Social Analytics:** 7.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind Bazaarvoice? - **Seller:** [Bazaarvoice](https://www.g2.com/sellers/bazaarvoice) - **Company Website:** www.bazaarvoice.com - **Year Founded:** 2005 - **HQ Location:** Austin, Texas - **Twitter:** @Bazaarvoice 19,148 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8dd6de9c56ca6b5995d8bbe4d525c2b05f815775dbc446ddc66745985646a576&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F21811%2F&secure%5Burl_type%5D=linkedin_company_website) 1,711 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Manager, Digital Marketing Manager - **Top Industries:** Consumer Goods, Retail - **Company Size:** 40% Medium, 38% Small #### What Do G2 Reviewers Say About Bazaarvoice? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **quick and responsive customer support** of Bazaarvoice, enhancing their implementation and campaign experiences. - Users value the **extensive retail syndication network** of Bazaarvoice, enhancing visibility and consistency of reviews across platforms. - Users find Bazaarvoice **easy to implement** , with quick integration and a user-friendly experience throughout the process. - Users value the **easy implementation** of Bazaarvoice, highlighting seamless integration and a fantastic support team. - Users value the **seamless syndication of reviews** across multiple sites, enhancing visibility and customer engagement. ##### Cons - Users find the **difficult learning curve** of Bazaarvoice frustrating, with navigation and catalog management being time-consuming challenges. - Users find Bazaarvoice to be **expensive** , with inflexible contracts and disappointing customer support hindering their experience. - Users express frustration over **insufficient information** and self-help reliance, complicating their experience with Bazaarvoice. - Users express frustration with Bazaarvoice due to **rigid contract terms and poor customer support** , leading to a disappointing experience. - Users are frustrated with Bazaarvoice's **poor customer support** , citing slow responses and unhelpfulness during challenging situations. #### What Are Recent G2 Reviews of Bazaarvoice? **["Game-Changer for Review Management with Stellar Support"](https://www.g2.com/survey_responses/bazaarvoice-review-12626563)** **Rating:** 5.0/5.0 stars _— Alice P._ [Read full review](https://www.g2.com/survey_responses/bazaarvoice-review-12626563) **["Great Syndication Across Retail Partners Like Target, Babylist, and Walmart"](https://www.g2.com/survey_responses/bazaarvoice-review-12749488)** **Rating:** 5.0/5.0 stars _— Gary S._ [Read full review](https://www.g2.com/survey_responses/bazaarvoice-review-12749488) #### What Are G2 Users Discussing About Bazaarvoice? - [What is Bazaarvoice used for?](https://www.g2.com/discussions/what-is-bazaarvoice-used-for) - 2 comments - [What is Affable.ai used for?](https://www.g2.com/discussions/what-is-affable-ai-used-for) ### [Eclincher](https://www.g2.com/products/eclincher/reviews) Eclincher is an AI-powered social media management, brand monitoring, and local SEO tools. Some of Eclincher’s main features include an AI publishing agent, post scheduling, a visual calendar, a unified social inbox, an AI auto-reply agent, web and social monitoring, smart queue auto-publishing, topic-suggested content, advanced live analytics with drag-and-drop customization, post approval, and team collaboration. Ranked #1 for ROI in social media management, eclincher integrates with Facebook, Instagram, X, LinkedIn, Google Business, YouTube, TikTok, Threads, Pinterest, Reddit, and more, boosting local SEO rankings and performance tracking. Eclincher is the ideal solution for managing multiple accounts, tracking performance, and optimizing digital presence. Key Features: - Publishing and Scheduling: Effortlessly plan, schedule, and automate publishing posts with AI agent, visual content calendar and customizable automation queues to streamline workflows. - Unified Social Inbox: Centralize and manage all messages, comments, reviews, and mentions in one place, ensuring no customer interaction is overlooked. Save time with AI Auto Reply agent to do the work for you. - Social Listening: Monitor brand mentions, keywords, hashtags, and industry trends to gain valuable insights and stay ahead of the competition. - Brand Monitoring: Track your brand’s reputation and online presence to understand customer perceptions and address feedback effectively. - Analytics and Reporting: Leverage in-depth analytics and create detailed, customizable reports to measure performance and refine your strategy. - Local Listings Management: Ensure accurate and consistent business information across directories to boost local SEO rankings and online trust. - Local SEO: Enhance your local visibility by optimizing keywords, business profiles, and content to reach your target audience effectively. Eclincher is designed for businesses of all sizes, making it easy to connect with audiences and thrive in the ever-evolving digital landscape. **Average Rating:** 4.6/5.0 **Total Reviews:** 437 #### How Do G2 Users Rate Eclincher? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10) - **Social Publishing:** 9.4/10 (Category avg: 9.1/10) - **Campaign Optimization:** 9.2/10 (Category avg: 8.6/10) - **Social Analytics:** 8.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind Eclincher? - **Seller:** [Eclincher](https://www.g2.com/sellers/eclincher) - **Year Founded:** 2012 - **HQ Location:** Palo Alto, CA - **Twitter:** @eClincher 10,947 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=25c356d43ae253c95248296c5fe1dea85404c99547ad8fe08d14e27db654bd0b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3038721%2F&secure%5Burl_type%5D=linkedin_company_website) 47 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Community Manager, CEO - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 78% Small, 16% Medium #### What Do G2 Reviewers Say About Eclincher? _AI-generated summary from verified user reviews_ ##### Cons - Users feel the **cost of Eclincher is high** compared to other programs offering similar features at lower prices. - Users feel that Eclincher's pricing is **expensive** compared to other similar tools available at lower costs. - Users find Eclincher's pricing to be **excessively high** compared to similar programs with lower costs. #### What Are Recent G2 Reviews of Eclincher? **["AN AMAZING TOOL AND TEAM"](https://www.g2.com/survey_responses/eclincher-review-9559093)** **Rating:** 5.0/5.0 stars _— Carlos F._ [Read full review](https://www.g2.com/survey_responses/eclincher-review-9559093) **["Efficiency and Exceptional Customer Service"](https://www.g2.com/survey_responses/eclincher-review-12210035)** **Rating:** 5.0/5.0 stars _— Marc-André D._ [Read full review](https://www.g2.com/survey_responses/eclincher-review-12210035) #### What Are G2 Users Discussing About Eclincher? - [What is eclincher used for?](https://www.g2.com/discussions/what-is-eclincher-used-for) ### [Sendible](https://www.g2.com/products/sendible/reviews) Sendible is a collaborative social media management platform built for digital marketing agencies, multi-brand and multi-location brands and franchises looking to scale without per-user seat pricing or complex operational overhead. Most enterprise social media tools force growing teams into a cost trap by charging hundreds of dollars per user per month and bundling team members into chaotic, shared dashboards. Sendible is built differently. We believe team collaboration and growth shouldn't come with a penalty. Sendible offers unlimited users across all plans, paired with a flexible Workspace architecture that lets you choose exactly how many dedicated client or branch environments you need. Every workspace operates as its own isolated dashboard, complete with dedicated social profiles, custom permission groups, client-facing approval workflows, and automated reporting. Whether you are an independent team managing 2 client workspaces or a scaling agency handling 50 or more, Sendible gives you complete flexibility, transparent self-serve controls, and a predictable, flat-rate for adding new clients or brands to your account. ------- Key capabilities built for scaling agencies, franchises and multi-location brands: \> Unlimited team seats and multi-user workspaces: Add your entire agency team and client reviewers without paying per-seat fees. Keep client accounts completely separated with evergreen media assets, custom user roles, and distinct dashboard permissions. \> Flexible pricing and self-serve options: from five plan options (Core, Plus, Premium, Elite, Enterprise) with interactive workspace selectors. Easily add as many workspaces as you need or book a free strategy call with our team if you need a custom plan. \> Custom branded reporting and historical data exports: Create presentation-ready PDF reports with your branding, or export raw historical performance data as CSV or HTML files. Effortlessly blend social metrics into your internal data stacks, build client case studies, or perform deep-dive ROI analyses. \> Streamlined approval loops and permissions: Eliminate approval bottlenecks. Automatically route posts for review, customise user permission groups, and allow clients or managers to easily review, edit, and sign off on content before it goes live. \> Organise hashtags, post templates, and evergreen assets in centralised Content Libraries so your team can easily find and reuse proven content. Then, easily recycle and automatically reshare your best-performing posts at the right intervals, keeping profiles active and extending organic reach without rebuilding your content calendar. \>In-app creation suite and AI assist: Draft, design and optimise in one window with native Canva, Pexels, Bitly Pro and other integrations, supported by built-in AI Assist tools to refine copy and generate network-specific hashtags. ------- Deep platform integrations and workflow automation: Sendible connects natively to all major networks, including LinkedIn (Personal and Company), Instagram, Facebook, X (Twitter), TikTok, YouTube, Threads, Bluesky, and Google Business Profile. Connect Sendible with CRMs and project management tools such as Notion, monday.com, and ClickUp through Zapier. Automate repetitive administrative tasks, transfer information between platforms, and keep workflows moving across every client account. Create scalable, trackable content using dynamic UTM campaign tracking and custom field placeholders. Reduce manual updates while maintaining accurate campaign links and personalised details across posts and accounts. ------- Why growing teams choose Sendible: Unlike most of our competitors, which charge steep per-seat fees and lock basic agency features behind enterprise walls, Sendible delivers robust multi-client collaboration, white-label reporting, and predictable pricing built to help your business grow profitably. \> Agencies: Manage more clients profitably with dedicated workspaces, flexible permissions, approval workflows, and white-label reporting (full White Label solution is available as a paid add-on on Elite and Enterprise plans). \> Multi-brand and multi-location teams: Keep calendars, content, and reporting organised across brands or locations while maintaining central oversight. \> Software integrators: Use Sendible’s API to embed white-label social scheduling into your platform and deliver a seamless branded experience without building it from scratch. Of course, Sendible is also a great fit for local businesses and specialised verticals, including real estate, property management, car dealerships, hotels and hospitality, mortgage and loan officers, and dental clinics. Try it for free today or explore our flexible workspace plans. **Average Rating:** 4.5/5.0 **Total Reviews:** 883 #### How Do G2 Users Rate Sendible? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10) - **Social Publishing:** 9.2/10 (Category avg: 9.1/10) - **Campaign Optimization:** 8.6/10 (Category avg: 8.6/10) - **Social Analytics:** 8.4/10 (Category avg: 8.6/10) #### Who Is the Company Behind Sendible? - **Seller:** [Sendible](https://www.g2.com/sellers/sendible) - **Year Founded:** 2009 - **HQ Location:** London - **Twitter:** @Sendible 13,622 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14d573740f1a7264f162a3b48280ba1c15fec3babca7e93139fc9f0f53dcf9e0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F979781%2F&secure%5Burl_type%5D=linkedin_company_website) 44 employees on LinkedIn® - **Phone:** +1 646-569-9029 #### Who Uses This Product? - **Who Uses This:** Owner, Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 79% Small, 16% Medium #### What Do G2 Reviewers Say About Sendible? _AI-generated summary from verified user reviews_ ##### Pros - Users find Sendible to be **easy to use** , with quick setup and effective management for multiple accounts. - Users value the **easy post scheduling** on Sendible, enhancing their workflow across multiple social media accounts effortlessly. - Users enjoy the **easy scheduling process** and efficient management of multiple social media accounts on Sendible. - Users enjoy the **easy scheduling of posts** across multiple social media platforms, enhancing efficiency and convenience in management. - Users find **centralized management** on Sendible effortless, simplifying access and scheduling across multiple social media accounts. ##### Cons - Users note **Instagram limitations** with Sendible, particularly in posting stories and account grouping restrictions. - Users feel the **Instagram integration lacks functionality** , especially in layouts, video creation, and tagging capabilities. - Users find the **layout issues** of Sendible frustrating, impacting their ability to manage posts efficiently. - Users perceive a **lack of comprehensive features** in Sendible, particularly for multimedia content and ad management. - Users report **publishing issues** with Sendible, including glitches, blurry images, and inconsistent LinkedIn integration. #### What Are Recent G2 Reviews of Sendible? **["Centralized, time-saving social scheduling with a clear content calendar"](https://www.g2.com/survey_responses/sendible-review-13052679)** **Rating:** 4.5/5.0 stars _— Muzammil M._ [Read full review](https://www.g2.com/survey_responses/sendible-review-13052679) **["It Makes Social Media Planning More Organized and Time Saving"](https://www.g2.com/survey_responses/sendible-review-12852425)** **Rating:** 5.0/5.0 stars _— Ishan S._ [Read full review](https://www.g2.com/survey_responses/sendible-review-12852425) #### What Are G2 Users Discussing About Sendible? - [What is Sendible used for?](https://www.g2.com/discussions/what-is-sendible-used-for) - [What does Sendible do?](https://www.g2.com/discussions/what-does-sendible-do) - [What are the best social media management tools?](https://www.g2.com/discussions/sendible-what-are-the-best-social-media-management-tools) - [Is Sendible free?](https://www.g2.com/discussions/is-sendible-free) - 1 comment - [What is Sendible?](https://www.g2.com/discussions/what-is-sendible) - 1 comment ### [Orlo](https://www.g2.com/products/orlo/reviews) Orlo is obsessed with one thing… “Building stronger and more resilient communities”. Trust is the foundation of any successful community with 42% of the UK population distrusting their local government. Orlo is the only Social Media Management platform purpose-built for the public sector and is already used by over 400 UK public sector organisations. Orlo’s tools include: Social Media Management Platform Social Listening Media Monitoring Insights Chatbot Live Chat Create campaigns that boost engagement, enhance experiences, and build trust, seamlessly uniting the conversations happening across social media platforms. **Average Rating:** 4.4/5.0 **Total Reviews:** 33 #### How Do G2 Users Rate Orlo? - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10) - **Social Publishing:** 7.9/10 (Category avg: 9.1/10) - **Campaign Optimization:** 8.4/10 (Category avg: 8.6/10) - **Social Analytics:** 7.5/10 (Category avg: 8.6/10) #### Who Is the Company Behind Orlo? - **Seller:** [Orlo](https://www.g2.com/sellers/orlo) - **Year Founded:** 2013 - **HQ Location:** Birmingham, Midlands - **Twitter:** @HelloOrlo 7,097 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=81bd1a0a2a35bf1db2155bf2f8612dabc9ac9957b4ff9365a519265beca60651&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2819871%2F&secure%5Burl_type%5D=linkedin_company_website) 102 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Government Administration - **Company Size:** 55% Large, 30% Medium #### What Are Recent G2 Reviews of Orlo? **["Importance of use of social media within community policing"](https://www.g2.com/survey_responses/orlo-review-9598937)** **Rating:** 5.0/5.0 stars _— Anna S._ [Read full review](https://www.g2.com/survey_responses/orlo-review-9598937) **["Orlo - the time saving platform for content."](https://www.g2.com/survey_responses/orlo-review-8435106)** **Rating:** 4.5/5.0 stars _— Lauren A._ [Read full review](https://www.g2.com/survey_responses/orlo-review-8435106) #### What Are G2 Users Discussing About Orlo? - [What is Orlo used for?](https://www.g2.com/discussions/what-is-orlo-used-for) ### [Vista Social](https://www.g2.com/de/products/vista-social/reviews) Vista Social ist eine unternehmensbereite Social-Media-Management-Plattform, die für Teams entwickelt wurde, die sich nicht mit dem Mittelmaß zufriedengeben. Jeder Kanal, jeder Workflow, jede Integration wird von KI unterstützt, die arbeitet, während Sie schlafen. Sie entscheiden, wie Sie arbeiten möchten. Schalten Sie den KI-Modus ein und lassen Sie Ask Vista die Führung übernehmen, oder wechseln Sie in den Expertenmodus und steuern Sie alles selbst mit dem vollständigen Satz leistungsstarker Werkzeuge und Automatisierungen. Die Plattform passt sich an, wie Ihr Team arbeiten möchte, nicht umgekehrt. Im Zentrum des KI-Modus steht Ask Vista, Ihr konversationeller Assistent. Anstatt durch Menüs zu klicken, sagen Sie ihm, was Sie brauchen. Entwerfen und planen Sie eine Woche voller Beiträge, ziehen Sie die Leistung des letzten Monats ab, finden Sie die richtigen Medien, antworten Sie auf Ihren Posteingang oder fragen Sie, was funktioniert. Ask Vista erledigt die Arbeit und zeigt Ihnen die Ergebnisse. Dann gibt es noch die Agenten. Richten Sie einen einmal ein, und er läuft nach seinem eigenen Zeitplan weiter, sodass die Routinearbeit ohne Sie erledigt wird. Ein Agent kann wiederkehrende Inhalte veröffentlichen, Ihre Kommentare und Bewertungen überwachen und darauf antworten, einen Montagmorgenbericht erstellen oder Ideen aufzeigen, bevor Sie planen. Sie beschreiben die Aufgabe, der Agent erledigt sie wiederholt. Rund um das Ganze finden Sie alles, was Sie erwarten würden. Verbinden Sie Instagram, Facebook, TikTok, LinkedIn, YouTube, X, Pinterest, Google Business Profile, Threads und Bluesky. Planen Sie in einem gemeinsamen Kalender, leiten Sie Genehmigungen für Ihr Team und Ihre Kunden weiter und tauchen Sie in Analysen, Wettbewerbsvergleiche und Social Listening ein. Agenturen erhalten Multi-Workspace-Management, White-Label-Berichte und gebrandete Dashboards. Kein Ballast, keine zusätzlichen Kosten pro Funktion, kein "Kontaktieren Sie uns für Preise". **Average Rating:** 4.8/5.0 **Total Reviews:** 1,118 #### How Do G2 Users Rate Vista Social? - **War the product ein guter Geschäftspartner?:** 9.6/10 (Category avg: 9.0/10) - **Soziales Publizieren:** 9.7/10 (Category avg: 9.1/10) - **Kampagnen-Optimierung:** 9.3/10 (Category avg: 8.6/10) - **Soziale Analytik:** 9.5/10 (Category avg: 8.6/10) #### Who Is the Company Behind Vista Social? - **Verkäufer:** [Vista Social LLC](https://www.g2.com/de/sellers/vista-social-llc) - **Unternehmenswebsite:** vistasocial.com - **Gründungsjahr:** 2022 - **Hauptsitz:** New York, US - **Twitter:** @vistasocialapp 2,663 Twitter-Follower - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d70376c9cad6b254ef322d784092bfc3c22bb6c527bf974978962ebf610fb254&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvistasocial%2F&secure%5Burl_type%5D=linkedin_company_website) 28 Mitarbeiter\*innen auf LinkedIn® #### Who Uses This Product? - **Who Uses This:** Social-Media-Manager, Gründer - **Top Industries:** Marketing und Werbung, Gesundheit, Wellness und Fitness - **Company Size:** 71% Small, 26% Medium #### What Do G2 Reviewers Say About Vista Social? _AI-generated summary from verified user reviews_ ##### Pros - Benutzer finden Vista Social **extrem einfach zu bedienen** , da es das Social-Media-Management mühelos mit vielfältigen Funktionen optimiert. - Benutzer schätzen die **umfassenden und benutzerfreundlichen Social-Media-Management-Funktionen** von Vista Social für effizientes Inhaltsmanagement. - Benutzer schätzen die **umfassenden Funktionen** von Vista Social, was es zu einem idealen Werkzeug für kleine bis mittelgroße Unternehmen macht. - Benutzer lieben die **einfache Beitragsplanung** in Vista Social, die das Inhaltsmanagement über mehrere Plattformen hinweg effizient optimiert. - Benutzer schätzen das **zentralisierte Management** von Vista Social, das die Verwaltung von sozialen Medien über mehrere Plattformen hinweg mit Leichtigkeit vereinfacht. ##### Cons - Benutzer finden die **Lernkurve frustrierend** , glauben jedoch, dass Vertrautheit das Gesamterlebnis mit Vista Social verbessern wird. - Benutzer bemerken einen **Mangel an Automatisierungsfunktionen** wie LinkedIn-DMs und mobile App-Fähigkeiten, was die Funktionalität einschränkt. - Benutzer äußern Bedenken über **verzögerte Updates** für TikTok und andere, was potenziellen finanziellen und reputativen Schaden verursachen könnte. - Benutzer bemerken, dass es **Verbesserungspotential** in den KI-Fähigkeiten und der Dashboard-Analyseübersicht von Vista Social gibt. - Benutzer stehen vor Herausforderungen mit **Verknüpfungsproblemen** in Vista Social, einschließlich Datenabgleich und Schwierigkeiten bei der Kontoverbindung. #### What Are Recent G2 Reviews of Vista Social? **["ehrliche Bewertung von einem Social Media Manager"](https://www.g2.com/de/survey_responses/vista-social-review-10991062)** **Rating:** 4.5/5.0 stars _— Trisha E._ [Read full review](https://www.g2.com/de/survey_responses/vista-social-review-10991062) **["Genau das, wonach ich gesucht habe!"](https://www.g2.com/de/survey_responses/vista-social-review-7769914)** **Rating:** 5.0/5.0 stars _— Caroline H._ [Read full review](https://www.g2.com/de/survey_responses/vista-social-review-7769914) ### [Khoros Social Media Management](https://www.g2.com/products/khoros-social-media-management/reviews) Khoros’ industry leading social media management makes it easy for brands to engage with their fans, followers and customers across all the major social channels. The solution delivers listening, publishing, 1-to-1 or 1-to-Many engagement and analytics — so you can get more done in less time and easily adapt to market change. Khoros makes it easy for global teams to unify channels, configure unique workflows, and govern everything from content to users. Our customers enjoy greater efficiency, campaign performance, and ultimately — peace of mind. Key benefits include: Seamless deep listening and engagement Digital and social teams can access listening intelligence right alongside their planning & publishing tools — and engagement teams can seamlessly listen for and identify high value conversations, then one-click to respond or moderate, putting insights and action right at their fingertips. End-to-end social engagement across organic and paid channels Track brand mentions, trends, and competitors in 187 languages across millions of sources, and quickly launch cross-channel paid and organic social campaigns to maximize content value while managing all inbound mentions, engagements, comments, posts, and direct messages. All from one dashboard. Unified governance supported by AI Manage published and scheduled content from across channels, teams, and sources in one centralized location to ensure a consistent brand voice is always maintained. Define customizable workflows and rules for content from origination to publishing, and leverage AI to recommend optimal publishing times, block profanity, and generate text. Protect your brand and mitigate risk Centralized visibility and control over account access, content approval, and teams means protecting brand equity at scale. Stay on top of any crisis by understanding when crises are emerging, and how and when to engage using real-time data and custom notifications. Measure what matters Translate your social performance to metrics that matter to your business and drive tangible ROI. Analyze paid and organic results across every channel, post, and conversation. Use templates, custom metrics, and historical benchmarking to drill into performance for varying stakeholders. **Average Rating:** 3.9/5.0 **Total Reviews:** 120 #### How Do G2 Users Rate Khoros Social Media Management? - **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 9.0/10) - **Social Publishing:** 8.3/10 (Category avg: 9.1/10) - **Campaign Optimization:** 8.2/10 (Category avg: 8.6/10) - **Social Analytics:** 8.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Khoros Social Media Management? - **Seller:** [Ignite Enterprise Software Solutions](https://www.g2.com/sellers/ignite-enterprise-software-solutions) - **HQ Location:** Austin, TX - **Twitter:** @ignitetech 494 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eecef5847b3343cd5b4f97baf19c284f73312f381d0f89adc377a47055b54db3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F21226%2F&secure%5Burl_type%5D=linkedin_company_website) 395 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Social Media Manager - **Top Industries:** Marketing and Advertising, Retail - **Company Size:** 46% Large, 31% Medium #### What Do G2 Reviewers Say About Khoros Social Media Management? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **user-friendly interface** of Khoros, enjoying scheduling and engaging with audiences seamlessly. - Users love the **super simple interface** of Khoros, which makes it incredibly easy to navigate and use. - Users value the **insightful analytics** provided by Khoros, which enhance decision-making and improve marketing strategies. - Users find the **calendar view** essential for organized workflows and tracking posts across platforms efficiently. - Users value the **social media integration** of Khoros, facilitating seamless management and effective customer engagement. ##### Cons - Users face **scheduling issues** with Khoros, citing glitches and limitations in the publishing process as significant drawbacks. - Users find the **complex usage** of Khoros Social Media Management hinders productivity and complicates posting tasks. - Users face challenges with **feature limitations** , seeking greater customization and faster performance from Khoros Social Media Management. - Users are frustrated by **Instagram limitations** in Khoros, requiring alternative tools for effective publishing and scheduling. - Users find the **limitations in social media integration and posting capabilities** hinder the overall effectiveness of Khoros. #### What Are Recent G2 Reviews of Khoros Social Media Management? **["An effective tool for facilitating customer interactions via social media platforms."](https://www.g2.com/survey_responses/khoros-social-media-management-review-11513839)** **Rating:** 5.0/5.0 stars _— Verified User in Music_ [Read full review](https://www.g2.com/survey_responses/khoros-social-media-management-review-11513839) **["The best monitoring tool for social media management."](https://www.g2.com/survey_responses/khoros-social-media-management-review-9612476)** **Rating:** 4.0/5.0 stars _— Akshay Y._ [Read full review](https://www.g2.com/survey_responses/khoros-social-media-management-review-9612476) #### What Are G2 Users Discussing About Khoros Social Media Management? - [What is Khoros Marketing used for?](https://www.g2.com/discussions/what-is-khoros-marketing-used-for) - [What are the best tools for social media marketing?](https://www.g2.com/discussions/what-are-the-best-tools-for-social-media-marketing) - [How much is khoros?](https://www.g2.com/discussions/how-much-is-khoros) - [What are the features of social media marketing?](https://www.g2.com/discussions/what-are-the-features-of-social-media-marketing) - [‹ Prev‹ Prev](/categories/social-media-mgmt/enterprise?order=g2_score#product-list) - [1](/categories/social-media-mgmt/enterprise?order=g2_score#product-list) - 2 - [3](/categories/social-media-mgmt/enterprise?order=g2_score&page=3#product-list) - [Next ›Next ›](/categories/social-media-mgmt/enterprise?order=g2_score&page=3#product-list) Spotlight Categories [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) [Product Information Management (PIM) Systems](https://www.g2.com/categories/product-information-management-pim) [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance) [Online Backup Software](https://www.g2.com/categories/online-backup) Similar Categories - [Influencer Marketing Platforms](/categories/influencer-marketing-platforms) - [Other Social Media](/categories/other-social-media) - [Social Media Analytics](/categories/social-media-analytics) - [Social Media Listening Tools](/categories/social-media-listening-tools) - [Social Media Suites](/categories/social-media-suites) [Browse Social Media Management Themes](/categories/social-media-mgmt/themes)