I have been using Swat.io daily for many years, and it keeps getting better. The tool has a clear interface where the functions available for daily work are easy to find. The detailed role distribution allows even complex team structures to be mapped and easily implemented and integrated into the daily work routine. At the same time, I cannot emphasize enough the speed and quality of the German-speaking customer service.

The customer service also accepts suggestions for improvement, categorizes them, and forwards them to the development team. At least two of my suggestions have been integrated into the software by Swat.io over the years – the tool truly develops according to the needs of its customers. Review collected by and hosted on G2.com.

There are two things I can currently (January 2025) still criticize about Swat.io:

1. The administration of the account. The interface for it is not particularly intuitive. However, I hardly ever have to open it after setting up the tool once. Therefore, this point is only minor from my perspective.

2. The analysis and reports. The analysis part of the tool hasn't been updated for a long time, and the reports section has barely outgrown the beta phase. On the other hand, both are supposed to be modernized now, so this point of criticism will likely soon be moot. Review collected by and hosted on G2.com.