# Best SMS Marketing Software for Small Business - Page 4

## How Many SMS Marketing Software Products Does G2 Track?

**Total Products under this Category:** 529

### Category Stats (Aug 2026)

- **Average Rating:** 4.5/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Textellent (+6.25%) - Among all products in this category, Textellent recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank SMS Marketing Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 92,400+ Authentic Reviews
- 529+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for SMS Marketing Software
 ![G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sms-marketing/grids.png?focus%5B%5D=88175&focus%5B%5D=10366&focus%5B%5D=22329&focus%5B%5D=18815&focus%5B%5D=43119&focus%5B%5D=104271&focus%5B%5D=124128&focus%5B%5D=3644)

Highlighted products: Attentive, Podium, Klaviyo, Textedly, Insider One, Sinch Engage, HighLevel, and Omnisend.

Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=podium&focus%5B%5D=klaviyo&focus%5B%5D=textedly&focus%5B%5D=insider-one&focus%5B%5D=sinch-engage&focus%5B%5D=highlevel&focus%5B%5D=omnisend&segment=small-business)

**Sponsored**

### Nectar

The Nectar Culture Suite connects recognition and rewards, internal communication, and feedback to give leaders clear insights that strengthen organizational health and employee performance. Nectar’s solutions integrate with the HR tools your teams already use, including Teams, Slack, Outlook, and your HRIS software helping you create the ideal workplace that people don’t want to leave. NECTAR RECOGNIZE Recognition isn't just a nice-to-have. Nectar Recognize provides recognition features that reduce turnover, boost morale, and give your people a reason to stay engaged every single day. Functionality includes: peer-to-peer shoutouts, rewards library, challenges, automatic milestones and anniversaries, community recognition, and nominations. With a complete mobile app and flexible login options, Nectar makes it easy for deskless workers to recognize peers and claim rewards. All recognition is tied to your organization’s mission and values, building trust and confidence in your company’s unique differentiators. Automated milestone recognition also ensures no important date, like birthdays and work anniversaries, goes unnoticed. Managers and admins use built-in analytics to view participation rates, value alignment, recognition patterns, and redemption trends. Spot disengagement early and see concrete, measurable ways to help employees feel genuinely valued. With 85% user adoption, Nectar’s tools make it convenient for every employee to celebrate and recognize one another. NECTAR COMMS The right internal communication program prevents teams from feeling disconnected and uninformed. Nectar Comms combines company messages, bridges gaps between remote and in-office employees, and keeps everyone in the loop. Deliver announcements and updates exactly where people will see them. Choose SMS, email, Slack, Microsoft Teams, or even Nectar itself. By using Nectar to deliver your internal newsletter, people stay in the loop without having to check extra tools. Leaders get real-time visibility into who’s receiving and reading updates, eliminating the guesswork of whether critical messages are actually being seen. No wondering if important announcements vanish into a black hole. NECTAR ENGAGE Without employee listening software, you don’t what’s really going on inside your organization. Use Nectar Engage to gather honest feedback through convenient surveys, pulse check-ins, and eNPS. Reward Nectar points for completing surveys so you capture more representative data. Deliver surveys and reminders through SMS, email, Teams, Slack, and Nectar. As responses come in, track quantitative and qualitative sentiments and spot clear patterns before they become issues that drive employees away. Even ask questions about anonymous survey responses so you gather the full context — without forcing team members out of anonymity. THE CULTURE SUITE Recognition, communication, and feedback can't live in silos. Bring them together with Nectar’s Culture Suite and you build a healthy organization with concrete proof of connection and engagement. Connect feedback with genuine appreciation and share results and action plans. With Nectar’s integration solutions, recognition happens regularly and naturally in the flow of work. And it doesn’t have to happen at a desktop computer. Admins customize programs by team, location, or brand and make decisions based on real participation and feedback, not guessing what employees care about. The Nectar Culture Suite serves over 1,700 customers in industries like hospitality, healthcare, manufacturing, retail, education, financial services, technology, and marketing & advertising. As a winner in the 20th annual Stevie® Awards for Sales & Customer Service, Nectar was selected by a global jury of 170+ professionals for excellence in the field.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1781&secure%5Bchosen_at%5D=2026-08-04T04%3A32%3A02Z&secure%5Bdisplayable_resource_id%5D=1201&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=122148&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=122148&secure%5Bresource_id%5D=1781&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsms-marketing%2Fsmall-business%3Fpage%3D4&secure%5Btoken%5D=360e16c61f7cbfe124826d3e613d1605a56928104131fdf548e2ce3fc2273699&secure%5Burl%5D=https%3A%2F%2Fnectarhr.com%2Foffer%2Ftry%3Futm_id%3Dconvert_bof%26utm_campaign%3Dg2_paid_promotion%26utm_source%3Dg2%26utm_medium%3Dreview_site%26utm_content%3Ddisplay_ad%26utm_asset%3Dg2_profile_ad&secure%5Burl_type%5D=custom_url)

### [WebEngage](https://www.g2.com/products/webengage/reviews)

WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with their users across various digital channels. With its comprehensive suite of tools and solutions, WebEngage empowers businesses to understand, engage, and retain customers effectively. - UNIFY CUSTOMER DATA: WebEngage enables businesses to consolidate customer data from various sources, providing real-time insights and allowing dynamic micro-segmentation for targeted campaigns based on specific customer attributes and behaviors. - MULTI-CHANNEL JOURNEYS: With WebEngage's intuitive drag-and-drop workflow builder, businesses can seamlessly design and automate multi-channel customer journeys, ensuring consistent and personalized experiences across channels such as email, SMS, push notifications, and more. - TARGETED CAMPAIGNS: WebEngage empowers businesses to automate personalized campaigns triggered by customer actions and predefined business events. This ensures timely and relevant communication to enhance customer engagement and conversion rates. - AI-DRIVEN PREDICTIVE MODELS: WebEngage Analytics dashboard empowers all metrics required to segment, engage and retain priority customers, churn to convert windows and ROI optimization,This allows businesses to focus their interventions and campaigns for maximum impact and better ROI. - 1:1 PERSONALIZATION: WebEngage enables businesses to deliver personalized experiences at scale. By incorporating user intent, preferences, and other relevant data, businesses can tailor their communications to each individual customer, fostering omni-channel customer engagement. What's more? WebEngage’s platform is quick and easy to integrate. Compatible with range of ESP and MSP, all it takes is a few hours from the tech team. Presence across the globe: With headquarters in India, WebEngage has expanded its operations globally with offices and presence in the Middle East & Africa region, Southeast Asia, and South America.

**Average Rating:** 4.5/5.0

**Total Reviews:** 756

#### How Do G2 Users Rate WebEngage?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10)
- **Reporting:** 8.3/10 (Category avg: 8.4/10)
- **API Integration:** 8.7/10 (Category avg: 8.5/10)
- **Automation:** 8.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind WebEngage?

- **Seller:** [WebEngage](https://www.g2.com/sellers/webengage)
- **Company Website:** webengage.com
- **Year Founded:** 2011
- **HQ Location:** Mumbai
- **Twitter:** @webengage  
5,055 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aeadee46de333571c05aad4d44c1e391cafe43014daea3fc8494e35be0806eed&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2663547%2F&secure%5Burl_type%5D=linkedin_company_website)  
367 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Manager, Digital Marketing Manager
- **Top Industries:** Financial Services, Education Management
- **Company Size:** 55% Medium, 27% Small

#### What Do G2 Reviewers Say About WebEngage?

_AI-generated summary from verified user reviews_

##### Pros

- Users find WebEngage's interface **easy to use** , enhancing engagement and streamlining their marketing automation processes.
- Users value the **powerful analytics and segmentation features** of WebEngage, enhancing campaign effectiveness and user insights.
- Users commend the **intuitive journey designer** of WebEngage, streamlining complex marketing workflows effortlessly.
- Users value the **helpful support** from WebEngage, enhancing their marketing automation experience and user engagement.
- Users value the **user-friendly features** of WebEngage, enhancing accessibility and improving engagement through intuitive tools.

##### Cons

- Users find the **learning curve steep** , making it challenging to fully utilize WebEngage's features effectively.
- Users experience **slow performance** with loading segments and dashboard responsiveness, which can be quite inconvenient.
- Users find the **time-consuming loading times** for segments and setups to be quite frustrating and inconvenient.
- Users find **missing features** frustrating, with slow enhancements and inaccessible options behind paywalls affecting their experience.
- Users experience a **steep learning curve** , finding the interface and setup complex for new users to navigate.

#### What Are Recent G2 Reviews of WebEngage?

**["Powerful Customer Engagement and Marketing Automation"](https://www.g2.com/survey_responses/webengage-review-12701689)**

**Rating:** 5.0/5.0 stars

_— Rahul K._

[Read full review](https://www.g2.com/survey_responses/webengage-review-12701689)

**["Events Analytics Makes Retention Insights Seamless"](https://www.g2.com/survey_responses/webengage-review-12981114)**

**Rating:** 4.5/5.0 stars

_— Marmik S._

[Read full review](https://www.g2.com/survey_responses/webengage-review-12981114)

### [TrueDialog](https://www.g2.com/products/truedialog/reviews)

TrueDialog is an enterprise business texting platform that helps mid-market and enterprise teams, higher education, and developers send the right message to the right person at scale. It brings SMS, MMS, and RCS messaging into one platform, alongside voice, email, and WhatsApp, and connects natively to the systems teams already use — Salesforce, HubSpot, and Microsoft Dynamics 365 — with no custom programming. Every SMS is visible on the matching phone record across every TrueDialog-connected system, so sales, marketing, and support see the same conversation no matter which tool sent it. A RESTful SMS API extends the same platform to any system that can make an HTTP request. From one-way alerts and bulk SMS/MMS campaigns to personalized one-to-one (1:1) conversations, TrueDialog handles the full range of business messaging with the reliability and compliance large organizations need — including AI-powered opt-out detection that catches the opt-out requests keyword matching misses to reduce TCPA exposure.

**Average Rating:** 4.4/5.0

**Total Reviews:** 173

#### How Do G2 Users Rate TrueDialog?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Reporting:** 7.5/10 (Category avg: 8.4/10)
- **API Integration:** 7.7/10 (Category avg: 8.5/10)
- **Automation:** 7.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind TrueDialog?

- **Seller:** [TrueDialog](https://www.g2.com/sellers/truedialog)
- **Company Website:** www.truedialog.com
- **Year Founded:** 2008
- **HQ Location:** Austin, Texas
- **Twitter:** @TrueDialog  
588 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c81a4e61c8ef29ce9f9e8c9a6c037ad3917660b8c00580964dcf6db79d4f9148&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftruedialog&secure%5Burl_type%5D=linkedin_company_website)  
40 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Inside Sales Associate
- **Top Industries:** Higher Education, Education Management
- **Company Size:** 55% Medium, 26% Small

#### What Do G2 Reviewers Say About TrueDialog?

_AI-generated summary from verified user reviews_

##### Pros

- Users find TrueDialog to be **very accessible and easy to manage** , enhancing their communication efficiency and reliability.
- Users find the **easy communication** of TrueDialog essential for efficient outreach and student engagement.
- Users find TrueDialog **incredibly helpful** for its convenience, accessibility, and effective communication features.
- Users appreciate the **responsive customer support** of TrueDialog, which enhances the overall experience and efficiency.
- Users appreciate the **user-friendly interface** of TrueDialog, making client communication easy and efficient.

##### Cons

- Users often face **SMS issues** with missed messages and lack of platform support, affecting communication accuracy and engagement.
- Users find the interface **not intuitive** , leading to confusion during messaging and delayed responses.
- Users face challenges with **reporting issues** , including missed texts and outdated dashboard features affecting efficiency.
- Users note a significant **learning curve** for new users, which can make initial setup challenging.
- Users find the **limited customization** options in TrueDialog's dashboard restrict their ability to analyze data effectively.

#### What Are Recent G2 Reviews of TrueDialog?

**["TrueDialog Makes Large-Scale, Personalized Texting Fast and Reliable"](https://www.g2.com/survey_responses/truedialog-review-12607864)**

**Rating:** 4.0/5.0 stars

_— Amelia S._

[Read full review](https://www.g2.com/survey_responses/truedialog-review-12607864)

**["Affordable, fast messaging streamlines communication"](https://www.g2.com/survey_responses/truedialog-review-13086222)**

**Rating:** 4.5/5.0 stars

_— Dr. Kristel F._

[Read full review](https://www.g2.com/survey_responses/truedialog-review-13086222)

#### What Are G2 Users Discussing About TrueDialog?

- [What is TrueDialog used for?](https://www.g2.com/discussions/what-is-truedialog-used-for)

### [SendPulse](https://www.g2.com/products/sendpulse/reviews)

SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - bulk email and SMS service; - sales pipeline automation; - transactional emails; - Facebook Messenger, Instagram, Telegram, and WhatsApp chatbot builder; - web push notification service; - website builder; - live chat builder; - CRM system; - online course builder and LMS. No matter which SendPulse service you choose to work with, it will feature our platform's core components: intuitive, no-code interface; user-friendly drag-and-drop builder with extensive customization options; seamless integration of individual services within the platform; and advanced marketing and sales automation capabilities. You can seamlessly combine all services into a unified system to create automated sales pipelines. SendPulse’s online course builder integrates various marketing and sales automation tools, allowing you to effortlessly engage new students, nurture relationships with your existing audience, and effectively monetize your expertise. SendPulse is always available on your smartphone, enabling you to launch marketing campaigns, interact with your chatbot subscribers, and manage your audience from anywhere. Online courses created with SendPulse's course builder are also accessible on mobile devices. Education by SendPulse is a user-friendly app that allows students to create and edit their profiles, enroll in courses, track their learning progress, and communicate with instructors. You only need a smartphone or tablet to register, create a student account, and successfully start and complete your training. SendPulse offers a wide range of comprehensive, seamlessly integrated marketing solutions. Our core objective is to optimize marketers’ and business owners’ workflows and empower them to drive company growth through more efficient sales and marketing processes. With SendPulse, you can efficiently: - Build and segment your audience. - Manage all your sales and marketing activities from a single platform. - Track and analyze the effectiveness of your deals. - Make data-driven decisions based on actionable insights. - Boost your sales through personalized messaging tailored to subscribers across every stage of your sales funnel. SendPulse offers unlimited email campaigns, 24/7 live support, exceptional deliverability, and detailed reporting on every pricing plan. Our free plan includes 15,000 emails per month, while paid subscriptions start at just $9.85 per month.

**Average Rating:** 4.6/5.0

**Total Reviews:** 685

#### How Do G2 Users Rate SendPulse?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Reporting:** 8.5/10 (Category avg: 8.4/10)
- **API Integration:** 8.7/10 (Category avg: 8.5/10)
- **Automation:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind SendPulse?

- **Seller:** [SendPulse](https://www.g2.com/sellers/sendpulse)
- **Year Founded:** 2015
- **HQ Location:** New York
- **Twitter:** @SendPulseCom  
2,084 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c48e4c43fe79b718d450ef6fef5e46a158f2d9136cdaebce7bce9bdbf6f23f4b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9359878%2F&secure%5Burl_type%5D=linkedin_company_website)  
190 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 91% Small, 9% Medium

#### What Do G2 Reviewers Say About SendPulse?

_AI-generated summary from verified user reviews_

##### Pros

- Users find SendPulse to be **very easy to use** , enjoying a seamless sign-up process and intuitive interface.
- Users love the **automation capabilities** of SendPulse, streamlining email and message management effortlessly.
- Users love the **versatile functionality** of SendPulse, combining email, SMS, and chatbots in a user-friendly platform.
- Users appreciate the **user-friendly interface** of SendPulse, making campaign setup and management effortless and intuitive.
- Users highlight the **fantastic customer support** of SendPulse, appreciating the ability to speak to real people.

##### Cons

- Users note the **missing features** in SendPulse, particularly in the analytics and mobile app, hindering overall usability.
- Users find the **limited features** of SendPulse lacking, particularly in analytics and mobile app functionality.
- Users find the **learning curve steep** due to confusing FAQs and an overloaded interface for advanced features.
- Users express concerns over **limited options** in SendPulse, particularly in integrations and feature availability.
- Users find the **WhatsApp API setup and automation flow confusing** , which can frustratingly hinder their experience and efficiency.

#### What Are Recent G2 Reviews of SendPulse?

**["Chat Bot is a great source of information for our users and saves us great amount of work."](https://www.g2.com/survey_responses/sendpulse-review-8697479)**

**Rating:** 5.0/5.0 stars

_— Fernando C._

[Read full review](https://www.g2.com/survey_responses/sendpulse-review-8697479)

**["Sendpulse Does Everything I Need: Intuitive Chatbot Builder That Just Works"](https://www.g2.com/survey_responses/sendpulse-review-13054623)**

**Rating:** 4.5/5.0 stars

_— Vercueil v._

[Read full review](https://www.g2.com/survey_responses/sendpulse-review-13054623)

#### What Are G2 Users Discussing About SendPulse?

- [What is SendPulse used for?](https://www.g2.com/discussions/what-is-sendpulse-used-for) - 1 comment

### [Sendlane](https://www.g2.com/products/sendlane/reviews)

Truly unified email, SMS, reviews, and forms. Transparent pricing, effortless migration, round-the-clock support, and an ever-evolving product designed to help merchants drive revenue. Ready to take a test drive? Get your free 60-day trial of Sendlane today, no credit card required!

**Average Rating:** 4.6/5.0

**Total Reviews:** 79

#### How Do G2 Users Rate Sendlane?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Reporting:** 7.6/10 (Category avg: 8.4/10)
- **API Integration:** 8.0/10 (Category avg: 8.5/10)
- **Automation:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Sendlane?

- **Seller:** [Sendlane](https://www.g2.com/sellers/sendlane)
- **Year Founded:** 2013
- **HQ Location:** San Diego, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=94ac6387602c80ec09f2a8f35d1a0bd9707ad3da80fe88e7d4ff2805ae9bbd00&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6587421%2F&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness
- **Company Size:** 76% Small, 22% Medium

#### What Do G2 Reviewers Say About Sendlane?

_AI-generated summary from verified user reviews_

##### Pros

- Users love Sendlane's **automation and personalization capabilities** , enhancing engagement and streamlining marketing processes effectively.
- Users commend Sendlane's **exceptional customer support** , noting their high responsiveness and helpful assistance at all times.
- Users value Sendlane's **automation efficiency** , enhancing engagement and conversions with personalized campaigns effortlessly.
- Users value Sendlane's **automation features** , enhancing engagement through personalized campaigns and behavior-driven triggers.
- Users appreciate the **ease of use** of Sendlane, thanks to its intuitive design and simple setup process.

##### Cons

- Users find Sendlane **quite expensive** , making it less accessible for startups and small businesses.
- Users express frustration with **poor reporting** capabilities, limiting their ability to gain deeper insights into performance.
- Users face **campaign issues** with Sendlane, including international SMS limits and delayed pre-scheduled campaigns.
- Users note that **feature improvements** are needed, particularly for simpler setups and better reporting capabilities.
- Users find the **inefficient user interface** cluttered and challenging, especially as campaigns scale and options are limited.

#### What Are Recent G2 Reviews of Sendlane?

**["Streamlined Email + SMS Marketing with Intuitive Automation and Real-Time Segmentation"](https://www.g2.com/survey_responses/sendlane-review-12694427)**

**Rating:** 4.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/sendlane-review-12694427)

**["Streamlined Client Outreach with Strong Segmentation, Needs Better Integrations"](https://www.g2.com/survey_responses/sendlane-review-12963751)**

**Rating:** 4.5/5.0 stars

_— Camposano S._

[Read full review](https://www.g2.com/survey_responses/sendlane-review-12963751)

#### What Are G2 Users Discussing About Sendlane?

- [What is Ontraport com?](https://www.g2.com/discussions/what-is-ontraport-com)
- [How much is GetResponse?](https://www.g2.com/discussions/how-much-is-getresponse)
- [What is marketing automation software?](https://www.g2.com/discussions/what-is-marketing-automation-software)
- [Why is Sendlane so expensive?](https://www.g2.com/discussions/why-is-sendlane-so-expensive)

### [SalesCaptain](https://www.g2.com/products/salescaptain-inc-salescaptain/reviews)

SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise. SalesCaptain also includes a suite of built-in business apps for managing reviews, appointments, lead stages, team leaderboards, and more — giving you everything you need to streamline customer engagement and team performance in one platform. Build drag-and-drop automations, connect with 50+ popular platforms like HubSpot, Booker, Clio, and ServiceFusion, or go deeper with API, webhooks, and Zapier support. Whether you're a startup or a multi-location enterprise, SalesCaptain helps you scale communication and customer engagement with ease.

**Average Rating:** 4.3/5.0

**Total Reviews:** 230

#### How Do G2 Users Rate SalesCaptain?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Reporting:** 6.7/10 (Category avg: 8.4/10)
- **API Integration:** 6.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind SalesCaptain?

- **Seller:** [SalesCaptain](https://www.g2.com/sellers/salescaptain-0ad71d1f-2581-417b-b396-fc2e2582d6e6)
- **Year Founded:** 2020
- **HQ Location:** New York, US
- **Twitter:** @SalesCaptainInc  
157 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e5bf3e8f34d26d945a18a2e220f628264bfbc16700ef77e9ab831262c26e12b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalescaptainhq&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Operations Manager
- **Top Industries:** Marketing and Advertising, Retail
- **Company Size:** 71% Small, 27% Medium

#### What Do G2 Reviewers Say About SalesCaptain?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automation features** of SalesCaptain, enhancing workflow and maintaining customer engagement effortlessly.
- Users value the **clear and consistent communication** from SalesCaptain, enhancing client experience and organization significantly.
- Users appreciate the **ease of use** of SalesCaptain, streamlining client communication and enhancing organization and efficiency.
- Users appreciate SalesCaptain for its **immediate response capability** , ensuring no leads go cold during busy times.
- Users appreciate the **clear and consistent communication** from SalesCaptain, enhancing client experience and building trust.

##### Cons

- Users note a **steep learning curve** for initial setup, making customization and advanced features challenging at first.
- Users find the **time-consuming onboarding** process frustrating, particularly for larger teams and new users of SalesCaptain.
- Users desire **more sophisticated reporting** in SalesCaptain to better analyze key performance metrics and gain insights.
- Users express frustration over **limited customization** , wishing for more flexibility in dashboards and reporting options.
- Users note a **steep learning curve** for initial setup and advanced configuration, requiring time to adjust to features.

#### What Are Recent G2 Reviews of SalesCaptain?

**["Fantastic all in one communication tool"](https://www.g2.com/survey_responses/salescaptain-review-13182010)**

**Rating:** 4.5/5.0 stars

_— Ashlyn W._

[Read full review](https://www.g2.com/survey_responses/salescaptain-review-13182010)

**["Reducing Sales Complexity with a Centralized Platform"](https://www.g2.com/survey_responses/salescaptain-review-13174134)**

**Rating:** 4.5/5.0 stars

_— Brooks G._

[Read full review](https://www.g2.com/survey_responses/salescaptain-review-13174134)

### [Chekkit](https://www.g2.com/products/chekkit/reviews)

Chekkit is an all-in-one platform that helps local businesses grow faster with less effort. It combines AI-powered messaging and automation with the tools teams use every day—review management, business text messaging, groupchat, a centralized inbox, textable landline, customer surveys, competitive benchmarking, and more—so you can boost engagement, convert more leads, and outperform the competition from one place.

**Average Rating:** 4.9/5.0

**Total Reviews:** 154

#### How Do G2 Users Rate Chekkit?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)
- **Reporting:** 9.0/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Automation:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Chekkit?

- **Seller:** [Chekkit](https://www.g2.com/sellers/chekkit)
- **Year Founded:** 2016
- **HQ Location:** Winnipeg
- **Twitter:** @getchekkit  
204 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d8e0b24030f8e58bc13b955814d3915b276c7c25c37b56a5340a9206cf1e6723&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18233108%2F&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Manager
- **Top Industries:** Retail, Luxury Goods & Jewelry
- **Company Size:** 90% Small, 10% Medium

#### What Do G2 Reviewers Say About Chekkit?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **AI integration** of Chekkit, enhancing their websites with innovative chatbot features uncommon in their industry.
- Users value the **innovative AI technology** of Chekkit, enhancing customer interaction with a unique chatbot feature.
- Users appreciate the **innovative chatbot integration** that sets Chekkit apart in their industry.
- Users value the **integration capabilities** of Chekkit, allowing for unique features like chatbots on their websites.

##### Cons

- Users find the **limited communication options** of Chekkit frustrating, as responses can only be made via text.
- Users find that the **limited text-only response options** hinder effective communication with guests.
- Users find the **limited response options** of Chekkit challenging, as communication is restricted to text only.
- Users are frustrated by the **poor chat functionality** , as responses to guests are limited to text only.

#### What Are Recent G2 Reviews of Chekkit?

**["Chekkit: Affordable, Feature-Rich Messaging Hub with Excellent AI Proofing"](https://www.g2.com/survey_responses/chekkit-review-12967845)**

**Rating:** 5.0/5.0 stars

_— Simon F._

[Read full review](https://www.g2.com/survey_responses/chekkit-review-12967845)

**["Innovative Chatbot Integration Sets Us Apart"](https://www.g2.com/survey_responses/chekkit-review-12086041)**

**Rating:** 4.0/5.0 stars

_— Daryn M._

[Read full review](https://www.g2.com/survey_responses/chekkit-review-12086041)

#### What Are G2 Users Discussing About Chekkit?

- [What is Chekkit used for?](https://www.g2.com/discussions/what-is-chekkit-used-for)

### [Whippy](https://www.g2.com/products/whippy/reviews)

Whippy helps businesses grow revenue without growing headcount — combining omni-channel tools for your team with AI agents that handle the rest. Whippy unifies messaging, automation, AI, and VoIP into a single, intelligent workspace that connects your people and your systems. • Messaging & Automation – Manage SMS, email, and chat in one omni-channel inbox. Create campaigns, workflows, and sales sequences that sync with your CRM or database to trigger personalized communication and actions automatically. • AI Agents – Deploy fully customizable AI agents for recruiting, sales, reception, and customer engagement. Agents can read and write data, qualify leads or candidates, and execute workflows — acting as real teammates that extend your team’s capacity. • VoIP & Calling – Power every conversation with an integrated business phone system. Make and receive calls from desktop, mobile, or desk phones; use IVR, voicemail, call routing, and trigger workflows directly from calls. Whippy replaces multiple disconnected tools with one cohesive platform — giving teams everything they need to communicate, automate, and scale with the power of AI.

**Average Rating:** 4.9/5.0

**Total Reviews:** 47

#### How Do G2 Users Rate Whippy?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)
- **Reporting:** 9.6/10 (Category avg: 8.4/10)
- **API Integration:** 9.2/10 (Category avg: 8.5/10)
- **Automation:** 9.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Whippy?

- **Seller:** [Whippy](https://www.g2.com/sellers/whippy)
- **Year Founded:** 2021
- **HQ Location:** Los Angeles , California
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5ea2f38def525cf9d682b21095a88bf1754ad9db6ad8f7d61afafa87f7f09cde&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwhippyai%2F&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Staffing and Recruiting
- **Company Size:** 67% Small, 27% Medium

#### What Do G2 Reviewers Say About Whippy?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **unmatched customer support** of Whippy, noting their responsiveness and effective communication.
- Users appreciate the **intuitive communication features** of Whippy, enhancing outreach and collaboration with employees and candidates.
- Users appreciate the **ease of use** of Whippy, which simplifies communication and enhances team collaboration effortlessly.
- Users highlight the **exceptional customer support** of Whippy, noting their quick and personalized assistance without AI reliance.
- Users value the **easy communication** with candidates through Whippy, enhancing connections and streamlining outreach effectively.

##### Cons

- Users face **messaging issues** such as limitations with international texts and restrictions on mass messaging credits.
- Users note the **limitations when texting international numbers** and feel the need for improved AI features.
- Users find the **advanced customization complexity** requires significant learning, which may hinder maximizing Whippy's effectiveness.
- Users face a **difficult learning** curve for advanced features, requiring significant support and instruction to master.
- Users encounter **notification overload** with Whippy, but can manage settings to reduce interruptions.

#### What Are Recent G2 Reviews of Whippy?

**["Efficient and Reliable Centralized Communication Platform"](https://www.g2.com/survey_responses/whippy-review-12937846)**

**Rating:** 5.0/5.0 stars

_— Vanessa S._

[Read full review](https://www.g2.com/survey_responses/whippy-review-12937846)

**["Omnichannel Powerhouse: Whippy AI Unifies Communication and Saves Us Hours!"](https://www.g2.com/survey_responses/whippy-review-11952671)**

**Rating:** 5.0/5.0 stars

_— Lehua J._

[Read full review](https://www.g2.com/survey_responses/whippy-review-11952671)

### [BulkSMS.com](https://www.g2.com/products/bulksms-com/reviews)

BulkSMS.com provides application-to-person (A2P) messaging services to large and small businesses, public benefit organisations and individuals. Using our platform, our clients are able to quickly deploy short and important SMS text messages. Our SMS platform allows for SMS API integration, SMS voting, SMS information services, SMS campaigns and more.

**Average Rating:** 4.6/5.0

**Total Reviews:** 256

#### How Do G2 Users Rate BulkSMS.com?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Reporting:** 8.4/10 (Category avg: 8.4/10)
- **API Integration:** 8.7/10 (Category avg: 8.5/10)
- **Automation:** 8.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind BulkSMS.com?

- **Seller:** [BulkSMS.com](https://www.g2.com/sellers/bulksms-com)
- **Company Website:** www.bulksms.com
- **Year Founded:** 2000
- **HQ Location:** Century City, Western Cape
- **Twitter:** @BulkSMS  
7,137 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=af1b9d59cf8d8b096a278f031bbb072586423089cbba6c233d2a1de8a9d3a6f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbulksms.com%2F&secure%5Burl_type%5D=linkedin_company_website)  
41 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, CEO
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 74% Small, 22% Medium

#### What Do G2 Reviewers Say About BulkSMS.com?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **reliability and simplicity** of BulkSMS.com, making bulk messaging quick and effortless for businesses.
- Users appreciate the **ease of use** of BulkSMS.com, finding it straightforward for sending bulk messages effortlessly.
- Users value the **reliable API access** of BulkSMS.com, enabling fast message delivery and seamless integration into applications.
- Users appreciate the **effective campaign management** of BulkSMS.com, enabling direct outreach and excellent audience engagement.
- Users praise the **connectivity across multiple countries** with BulkSMS.com, valuing its easy-to-use interface.

##### Cons

- Users find the **interface not intuitive** , indicating that ease of use could be significantly improved.
- Users find the **interface not user-friendly** , struggling with ease of use despite understanding phone number entry.
- Users find the **old user interface** of BulkSMS.com lacking modernity, despite its simplicity and functionality.
- Users appreciate BulkSMS.com’s ease of use but face **integration issues** that limit advanced functionality and usability.
- Users find BulkSMS.com **lacks advanced integrations** , making it feel outdated despite its ease of use.

#### What Are Recent G2 Reviews of BulkSMS.com?

**["BulkSMS - Fair messaging solution for business needs"](https://www.g2.com/survey_responses/bulksms-com-review-11680512)**

**Rating:** 4.0/5.0 stars

_— Meet G._

[Read full review](https://www.g2.com/survey_responses/bulksms-com-review-11680512)

**["Simple, Reliable Platform That Makes Bulk Messaging Effortless"](https://www.g2.com/survey_responses/bulksms-com-review-12244784)**

**Rating:** 5.0/5.0 stars

_— Ntokozo N._

[Read full review](https://www.g2.com/survey_responses/bulksms-com-review-12244784)

#### What Are G2 Users Discussing About BulkSMS.com?

- [What is BulkSMS.com used for?](https://www.g2.com/discussions/what-is-bulksms-com-used-for)

### [ProTexting](https://www.g2.com/products/protexting/reviews)

ProTexting helps communicate with contacts more efficiently through a suite of highly interactive SMS and MMS marketing campaigns. ProTexting provides the following service: 1. Sending of group SMS and MMS messages with emoji, track-able short URLs, data tags for better client experience. 2. ProTexting platforms provide a super quick way of sending bulk and individual SMS and MMS and will deliver the messages almost INSTANTLY! ProTexting's send rate is the best in the industry. 3. FREE Toll Free (TFN) number with all accounts. Short Codes are available as well. 4. Port (migrate) your existing number to ProTexting, free of charge. Enable your business phone for texting. 5. Setup SMS sign up keywords and forms to build your clients and leads. 6. Integrate with external service providers, such as MailChimp, Zapier, Shopify, Amazon Seller Central, Google Calendar, etc. 7. Amazing customer service, reachable via PHONE with no wait time. 8. FREE Demos, Training and Consulting to better setup your text messaging campaigns. 9. Run interactive SMS and MMS campaigns such as text 2 join, sweepstakes, voting, surveys, drip campaigns, Text 2 Screens, Q&A, etc. 10. International coverage for over 200 countries. The mobile phone has become a permanent companion in our daily lives. This is why text messaging is the best way at the moment to reach groups of people with the same message instantly. Text message is personal and is pretty much guaranteed that it will be read by the recipient. The technology empowers you to drive traffic to your business and bring in more sales by sending special offers straight to your clients'​ mobile phones.

**Average Rating:** 4.8/5.0

**Total Reviews:** 83

#### How Do G2 Users Rate ProTexting?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **Reporting:** 9.4/10 (Category avg: 8.4/10)
- **API Integration:** 9.3/10 (Category avg: 8.5/10)
- **Automation:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind ProTexting?

- **Seller:** [ProTexting](https://www.g2.com/sellers/protexting)
- **Year Founded:** 2010
- **HQ Location:** Plano, Texas
- **Twitter:** @ProTexting  
15,795 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=25965544ae98f2ea2b12dc44c8f07f8ab2b359e2450f754c1b243ab16e172301&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1921865%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager
- **Top Industries:** Information Technology and Services, Events Services
- **Company Size:** 46% Small, 37% Medium

#### What Are Recent G2 Reviews of ProTexting?

**["Ideal SMS service to grow your customer base."](https://www.g2.com/survey_responses/protexting-review-8594233)**

**Rating:** 4.5/5.0 stars

_— Houssem H._

[Read full review](https://www.g2.com/survey_responses/protexting-review-8594233)

**["Improve your marketing channels using ProTexting SMS."](https://www.g2.com/survey_responses/protexting-review-8617513)**

**Rating:** 4.5/5.0 stars

_— Santiago R._

[Read full review](https://www.g2.com/survey_responses/protexting-review-8617513)

#### What Are G2 Users Discussing About ProTexting?

- [What do you recommend for businesses considering ProTexting for SMS marketing?](https://www.g2.com/discussions/what-do-you-recommend-for-businesses-considering-protexting-for-sms-marketing)
- [What is ProTexting used for?](https://www.g2.com/discussions/what-is-protexting-used-for)

### [GetResponse](https://www.g2.com/products/getresponse/reviews)

GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward.

**Average Rating:** 4.3/5.0

**Total Reviews:** 1,116

#### How Do G2 Users Rate GetResponse?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10)
- **Reporting:** 8.5/10 (Category avg: 8.4/10)
- **API Integration:** 7.7/10 (Category avg: 8.5/10)
- **Automation:** 7.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind GetResponse?

- **Seller:** [GetResponse](https://www.g2.com/sellers/getresponse)
- **Company Website:** www.getresponse.com
- **Year Founded:** 1998
- **HQ Location:** Poland
- **Twitter:** @getresponse  
54,233 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ca282ce652e15889064d7dff682cfd43eb0fd7793d7e88e1d18733d535d610c9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1063383%2F&secure%5Burl_type%5D=linkedin_company_website)  
432 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness
- **Company Size:** 78% Small, 17% Medium

#### What Do G2 Reviewers Say About GetResponse?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **user-friendly interface** of GetResponse, making complex tasks simple with intuitive design and support.
- Users commend the **fast and friendly customer support** of GetResponse, enhancing their overall experience and satisfaction.
- Users value the **user-friendly interface** and comprehensive tools of GetResponse, enhancing their email marketing experience.
- Users appreciate the **user-friendly interface** of GetResponse, enabling fast and accurate email creation with powerful analytics.
- Users highlight the **user-friendly interface** of GetResponse, making email building fast and efficient with drag-and-drop features.

##### Cons

- Users experience a **steep learning curve** with GetResponse, particularly in mastering automations and integrations.
- Users find the **pricing of GetResponse expensive** compared to other email marketing options and seek more cost-effective solutions.
- Users mention the need for a **missing design feature** to enhance quick creation of marketing materials within GetResponse.
- Users note **limited features** in GetResponse, wishing for more integrated design tools and robust testing options.
- Users find the **pricing issues** of GetResponse high compared to competitors, especially for additional automation features.

#### What Are Recent G2 Reviews of GetResponse?

**["A great balance between automation, ease of use, and integrations"](https://www.g2.com/survey_responses/getresponse-review-13064281)**

**Rating:** 5.0/5.0 stars

_— Miguel F._

[Read full review](https://www.g2.com/survey_responses/getresponse-review-13064281)

**["Strong Value for Money but Needs Tagging Improvement"](https://www.g2.com/survey_responses/getresponse-review-12738658)**

**Rating:** 4.0/5.0 stars

_— Christopher H._

[Read full review](https://www.g2.com/survey_responses/getresponse-review-12738658)

#### What Are G2 Users Discussing About GetResponse?

- [What is GetResponse used for?](https://www.g2.com/discussions/getresponse-what-is-getresponse-used-for) - 2 comments, 1 upvote
- [Is get response good?](https://www.g2.com/discussions/is-get-response-good) - 3 comments, 1 upvote
- [How much does GetResponse cost?](https://www.g2.com/discussions/how-much-does-getresponse-cost) - 3 comments
- [What is GetResponse used for?](https://www.g2.com/discussions/what-is-getresponse-used-for) - 5 comments

### [Listrak](https://www.g2.com/products/listrak/reviews)

Listrak is the person-first marketing automation platform built to help retailers and ecommerce brands deliver hyper-personalized customer experiences at scale. By seamlessly integrating data, identity, and cross-channel messaging, Listrak empowers marketers to unify the customer journey and activate real-time engagement strategies that drive measurable growth and revenue. Designed for enterprise-level businesses across verticals like fashion, beauty, sporting goods, and more, Listrak goes beyond traditional marketing tools. It offers a truly unified platform that eliminates silos between channels—email, SMS, push notifications, and web—giving marketers full control over how, when, and where they connect with customers. With Listrak, brands can segment audiences with precision, personalize messaging based on predictive insights, and orchestrate campaigns that resonate deeply with individual customer needs. At the heart of Listrak’s platform is Listrak Intelligence, a suite of AI-powered capabilities including identity resolution, predictive segmentation, and recommendation engines. These tools enable marketers to anticipate customer behavior, tailor experiences in real time, and increase conversions while improving retention. Whether reactivating lapsed contacts or nurturing long-term loyalty, Listrak’s lifecycle marketing capabilities ensure brands stay connected with their customers beyond the first purchase. Listrak also stands out for its strategic partnership model. More than just a technology provider, Listrak offers hands-on guidance from retail experts who work as an extension of your team. From compliance support to campaign optimization, this collaborative approach helps brands navigate complexity and maximize impact. Efficiency is another core advantage. With an intuitive user interface, pre-built automation workflows, and real-time analytics, Listrak enables marketers to execute faster, make smarter decisions, and scale seamlessly. Its enterprise-grade infrastructure ensures reliability, security, and scalability—delivering billions of messages across channels with confidence. Ultimately, Listrak is built for marketers who demand results. Every feature is designed to increase engagement, reduce churn, and accelerate profitability. By turning insights into action and delivering deeply personalized experiences, Listrak helps brands build stronger customer relationships and achieve lasting business success.

**Average Rating:** 4.5/5.0

**Total Reviews:** 300

#### How Do G2 Users Rate Listrak?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Reporting:** 8.4/10 (Category avg: 8.4/10)
- **API Integration:** 8.5/10 (Category avg: 8.5/10)
- **Automation:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Listrak?

- **Seller:** [Listrak](https://www.g2.com/sellers/listrak)
- **Company Website:** www.listrak.com
- **Year Founded:** 1999
- **HQ Location:** Lititz, PA
- **Twitter:** @Listrak  
3,182 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=104945efaae81184c7477285bf63c97327eb36d00bbf5a312777b7cadebc6e64&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F118908%2F&secure%5Burl_type%5D=linkedin_company_website)  
247 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Digital Marketing Manager
- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 56% Medium, 33% Small

#### What Do G2 Reviewers Say About Listrak?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Listrak for its **exceptional customer support** , praising their knowledgeable and responsive team dedicated to client success.
- Users find Listrak to be **easy to navigate** , efficiently consolidating marketing efforts across multiple channels in one platform.
- Users value the **exceptional account management support** from Listrak, fostering strong partnerships and enhancing their marketing efforts.
- Users appreciate Listrak for its **unified cross-channel experience** , enhancing marketing efficiency through integrated email and SMS capabilities.
- Users value the **automation efficiency** of Listrak, streamlining marketing efforts through a seamless cross-channel experience.

##### Cons

- Users often find the **learning curve steep** , requiring significant support to navigate Listrak's complex features.
- Users find Listrak's interface **not intuitive** , leading to cumbersome navigation and frustrating user experiences.
- Users find Listrak to have a **difficult learning curve** , requiring extensive support and technical knowledge for effective use.
- Users find Listrak's **limited features** challenging, especially for advanced design and campaign setup without technical support.
- Users report **slow performance** in Listrak, affecting usability and the effectiveness of product recommendations across browsers.

#### What Are Recent G2 Reviews of Listrak?

**["Game-Changer for B2B E-Commerce Automation"](https://www.g2.com/survey_responses/listrak-review-12448237)**

**Rating:** 4.0/5.0 stars

_— Hagner H._

[Read full review](https://www.g2.com/survey_responses/listrak-review-12448237)

**["Unifies E-commerce Marketing, Boosting Sales"](https://www.g2.com/survey_responses/listrak-review-12449307)**

**Rating:** 4.0/5.0 stars

_— Sebastian R._

[Read full review](https://www.g2.com/survey_responses/listrak-review-12449307)

#### What Are G2 Users Discussing About Listrak?

- [What is Listrak used for?](https://www.g2.com/discussions/what-is-listrak-used-for)

### [Dotdigital](https://www.g2.com/products/dotdigital/reviews)

Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your marketing teams create connected, personalized experiences across every channel. You can bring all your customer data together, understand your audience, and automate journeys that drive real results. What you can do with Dotdigital - Build and automate campaigns across email, SMS, web, WhatsApp, social, and more - Use AI to predict intent, personalize messages, and improve performance - Create a single customer view by connecting Shopify, Magento, your CRM, and more - Reach B2B, B2C, and non-profit audiences with journeys that adapt to your goals Why marketers choose Dotdigital - Easy to use for everyday marketers - Scales with your data, channels, and teams - Helps you deliver timely and relevant customer experiences - Proven to boost engagement, conversions, and loyalty A little more about Dotdigital: - We were founded in 1999 and are formerly known as Dotmailer - More than 4,000 brands worldwide use Dotdigital to grow customer relationships - We’re headquartered at London Bridge, UK - 450+ employees helping customers globally including the UK, US, Europe, and JAPAC - We’re proud to be the world’s first carbon-neutral marketing automation platform - We hold ISO14001, ISO 27701, and ISO27001 certifications Learn more at dotdigital.com.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,205

#### How Do G2 Users Rate Dotdigital?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10)
- **Reporting:** 7.9/10 (Category avg: 8.4/10)
- **API Integration:** 8.5/10 (Category avg: 8.5/10)
- **Automation:** 8.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Dotdigital?

- **Seller:** [Dotdigital](https://www.g2.com/sellers/dotdigital)
- **Company Website:** www.dotdigital.com
- **Year Founded:** 1999
- **HQ Location:** London Bridge, London
- **Twitter:** @dotdigital  
15,898 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ca510bb0dc0d083c7a2003a9c90fd2456bb499a672890697706f3a93064dcbfe&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1131881&secure%5Burl_type%5D=linkedin_company_website)  
472 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Marketing Executive
- **Top Industries:** Retail, Marketing and Advertising
- **Company Size:** 46% Medium, 40% Small

#### What Do G2 Reviewers Say About Dotdigital?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Dotdigital's **ease of use** exceptional, simplifying campaign creation and database management for all teams.
- Users commend Dotdigital's **exceptional customer support** , highlighting its responsiveness and helpfulness in resolving issues quickly.
- Users value the **comprehensive features** of Dotdigital, enhancing their marketing strategies and audience segmentation effectively.
- Users value the **user-friendly interface and excellent support** of Dotdigital, enhancing their email marketing experience significantly.
- Users find Dotdigital's **easy setup** process seamless, aided by excellent onboarding and supportive customer assistance.

##### Cons

- Users note several **missing features** in Dotdigital, including copy-pasting sections and advanced segmentation options.
- Users find the **learning curve steep** due to initial complexities in setup and feature navigation.
- Users find Dotdigital's **limited features** insufficient for advanced email journeys and reporting, hindering optimal functionality.
- Users note **limitations in reporting and onboarding** , finding integration and template options initially overwhelming and lacking.
- Users find Dotdigital has **limited options** for advanced segmentation and lacks flexibility for larger scale email efforts.

#### What Are Recent G2 Reviews of Dotdigital?

**["Powerful Segmentation Tools for Targeted Messaging"](https://www.g2.com/survey_responses/dotdigital-review-13182128)**

**Rating:** 5.0/5.0 stars

_— Michael W._

[Read full review](https://www.g2.com/survey_responses/dotdigital-review-13182128)

**["Dotdigital: Intuitive, Scalable Marketing Automation with Exceptional Support"](https://www.g2.com/survey_responses/dotdigital-review-13090251)**

**Rating:** 5.0/5.0 stars

_— Mike H._

[Read full review](https://www.g2.com/survey_responses/dotdigital-review-13090251)

#### What Are G2 Users Discussing About Dotdigital?

- [What is Dotdigital used for?](https://www.g2.com/discussions/what-is-dotdigital-used-for) - 1 comment
- [What is engagement cloud in Magento 2?](https://www.g2.com/discussions/what-is-engagement-cloud-in-magento-2)
- [How do I use Dotmailer?](https://www.g2.com/discussions/how-do-i-use-dotmailer)
- [How much does Dotmailer cost?](https://www.g2.com/discussions/how-much-does-dotmailer-cost) - 1 comment
- [What is engagement cloud?](https://www.g2.com/discussions/what-is-engagement-cloud) - 1 comment

### [MoEngage](https://www.g2.com/products/moengage/reviews)

MoEngage is an Agentic customer engagement platform trusted by 1,350+ global brands, including Coca-Cola, Flipkart, Starbucks, Citibank, Domino’s, T-Mobile, and OYO. We power personalized experiences for 2 billion users monthly, tracking over 1 trillion data points and delivering 100B+ messages per month. Founded in 2014 to solve repetitive customer engagement challenges, the platform has evolved into a full-stack solution that unifies data, AI, and engagement across 16+ channels. At the core of our platform is Merlin AI - a purpose-built Agentic AI for marketing teams. MoEngage’s Merlin AI enables marketers with a suite of specialized native and custom agents to build segments, campaigns, discover insights, and automate marketing workflows. With our acquisition of Aampe, brands can now create a decisioning agent per user to bring true 1:1 personalization at scale. Industry analysts and the marketers who use the platform every day agree: MoEngage is the leading modern alternative to legacy marketing clouds. It has been recognized as a top 4 vendor in The Forrester Wave™ for Cross-Channel Marketing Hubs 2024, a Visionary in Gartner® Magic Quadrant™ for Personalization Engines 2026, and a Leader in the IDC MarketScape for AI-enabled Customer Data Platforms 2026. This analyst validation is backed up by customers, who have named MoEngage as a "Customers’ Choice" in the Gartner® Peer Insights™ Voice of the Customer for Multichannel Marketing Hubs for three years in a row! MoEngage helps brands in 60+ countries to create standout digital experiences for more than 2 billion customers every month. MoEngage is backed by leading investors, including Goldman Sachs Asset Management, B Capital, Steadview Capital, ChrysCapital, Multiples, Eight Roads, F-Prime, and Matrix Partners, with 800+ employees across 15 global offices, recently closing a $280M Series F round.

**Average Rating:** 4.5/5.0

**Total Reviews:** 509

#### How Do G2 Users Rate MoEngage?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Reporting:** 8.7/10 (Category avg: 8.4/10)
- **API Integration:** 8.8/10 (Category avg: 8.5/10)
- **Automation:** 8.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind MoEngage?

- **Seller:** [MoEngage](https://www.g2.com/sellers/moengage)
- **Company Website:** www.moengage.com
- **Year Founded:** 2014
- **HQ Location:** San Francisco, California
- **Twitter:** @moengage  
2,530 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3dfe3f42dace642de52fb6eada7fa99e23bbc66baa828a4c227182937790145e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4800048%2F&secure%5Burl_type%5D=linkedin_company_website)  
899 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Manager, Digital Marketing Manager
- **Top Industries:** Financial Services, Online Media
- **Company Size:** 56% Medium, 24% Small

#### What Do G2 Reviewers Say About MoEngage?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of MoEngage, highlighting its user-friendly interface and manageable data system.
- Users appreciate the **easy funnel building** and **real-time segments** , enhancing insight and decision-making capabilities.
- Users value the **real-time analytics and easy funnel building** in MoEngage, enhancing product decisions and user insights.
- Users find MoEngage **extremely helpful** for segmentation, campaign management, and simplifying complex data for better outcomes.
- Users value the **easy campaign management** of MoEngage, enhancing lead generation and simplifying data complexities effectively.

##### Cons

- Users find the **missing session-related attributes** frustrating, needing tech help for profile updates and notification issues.
- Users find the **steep learning curve** challenging, requiring significant time to understand MoEngage's full potential.
- Users note the **limitations in live features and AI performance** of MoEngage, impacting overall satisfaction and functionality.
- Users find **complexity** in managing segments and AI features, leading to confusion in the overall experience.
- Users find the **difficult learning** curve with MoEngage challenging, especially for new users exploring its features.

#### What Are Recent G2 Reviews of MoEngage?

**["MoEngage Turns Raw Event Data into Actionable, Visual Campaign Journeys"](https://www.g2.com/survey_responses/moengage-review-12502802)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/moengage-review-12502802)

**["Effortless Funnel Building and Real-Time Segmentation"](https://www.g2.com/survey_responses/moengage-review-12111630)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/moengage-review-12111630)

#### What Are G2 Users Discussing About MoEngage?

- [What is MoEngage used for?](https://www.g2.com/discussions/moengage-what-is-moengage-used-for) - 1 comment, 1 upvote
- [What is MoEngage used for?](https://www.g2.com/discussions/what-is-moengage-used-for) - 2 comments

### [Mozeo](https://www.g2.com/products/mozeo/reviews)

Mozeo has been a leading authority for over a decade, helping thousands of customers create and execute a text messaging plan. Get access to a feature-loaded dashboard that includes contacts management, keyword autoresponders, SMS, MMS, text conversations, live chat, reports, and more. Best of all, our support is unmatched - we've had a 97% customer satisfaction rating for three years running.

**Average Rating:** 4.4/5.0

**Total Reviews:** 32

#### How Do G2 Users Rate Mozeo?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Reporting:** 8.8/10 (Category avg: 8.4/10)
- **API Integration:** 6.5/10 (Category avg: 8.5/10)
- **Automation:** 7.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Mozeo?

- **Seller:** [Mozeo](https://www.g2.com/sellers/mozeo)
- **Year Founded:** 2007
- **HQ Location:** Camillus, NY
- **Twitter:** @mozeomobile  
198 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2c5f6bdd02015fd34d07c4696222bcffa4da36b601a89a9f0e13d8a2ef974509&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F203300%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 47% Small, 31% Medium

#### What Do G2 Reviewers Say About Mozeo?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Mozeo, enhancing communication and efficiency with effortless mass messaging capabilities.
- Users find Mozeo's **customer support** to be timely and exceptionally helpful whenever assistance is needed.
- Users value the **flexibility and efficiency** of Mozeo's messaging, facilitating easy group communications without sharing personal info.
- Users value the **easy communication** with team members, enabling straightforward interactions even from remote locations.
- Users appreciate the **easy communication** capabilities of Mozeo, enabling seamless message delivery without sharing personal information.

##### Cons

- Users find Mozeo to be **expensive** , with unpredictable costs making budgeting and planning challenging for fluctuating messaging volumes.
- Users face **messaging issues** with Mozeo, including lack of reporting and accidental mass sends.
- Users note that **contact organization features** need improvement, as sorting and error tracking are challenging.
- Users struggle with **dashboard issues** , finding it hard to navigate and access features for purchasing credits.
- Users desire more **reporting options** from Mozeo, particularly on message reception and timing for better tracking.

#### What Are Recent G2 Reviews of Mozeo?

**["Effortless Setup and Remarkable Customer Service"](https://www.g2.com/survey_responses/mozeo-review-12051010)**

**Rating:** 5.0/5.0 stars

_— Amanda D._

[Read full review](https://www.g2.com/survey_responses/mozeo-review-12051010)

**["Efficient SMS Communication with Stellar Support"](https://www.g2.com/survey_responses/mozeo-review-12281953)**

**Rating:** 4.0/5.0 stars

_— Nathan H._

[Read full review](https://www.g2.com/survey_responses/mozeo-review-12281953)

#### What Are G2 Users Discussing About Mozeo?

- [What is Mozeo used for?](https://www.g2.com/discussions/what-is-mozeo-used-for)

### [Twilio](https://www.g2.com/products/twilio/reviews)

Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

**Average Rating:** 4.1/5.0

**Total Reviews:** 459

#### How Do G2 Users Rate Twilio?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.1/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Automation:** 5.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Twilio?

- **Seller:** [Twilio](https://www.g2.com/sellers/twilio)
- **Company Website:** www.twilio.com
- **Year Founded:** 2008
- **HQ Location:** San Francisco, CA
- **Twitter:** @twilio  
81,644 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3c9f98055e4a813ded4435e17926040455f87f0f05caa8b1303fd97ab3681e53&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftwilio-inc-%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,678 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Senior Software Engineer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 49% Small, 31% Medium

#### What Do G2 Reviewers Say About Twilio?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Twilio to be **user-friendly** , easily managing services and features without complications.
- Users praise Twilio for its **easy integrations** , enhancing communication and streamlining workflows within their businesses.
- Users praise Twilio for its **seamless integrations** with various systems, enhancing communication efficiency and stability.
- Users value Twilio for its **easy setup** , enjoying a seamless and efficient integration process for communications.
- Users value Twilio's **efficient API integration** , ensuring seamless notifications and communication across various platforms.

##### Cons

- Users find Twilio's pricing to be **expensive at scale** , especially with increasing usage of SMS and WhatsApp.
- Users experience **poor customer support** , facing long response times and inadequate assistance for resolving issues.
- Users often find **difficult configuration** for advanced features challenging, especially without programming expertise in smaller teams.
- Users find the **complex setup** for advanced features challenging, often requiring programming skills and delaying usability.
- Users find that the **technical knowledge required** for Twilio's advanced features can be challenging for smaller teams.

#### What Are Recent G2 Reviews of Twilio?

**["Reliable, Developer-Friendly APIs for Scalable Communications"](https://www.g2.com/survey_responses/twilio-review-13099388)**

**Rating:** 4.5/5.0 stars

_— Verified User in Internet_

[Read full review](https://www.g2.com/survey_responses/twilio-review-13099388)

**["High-Volume Emailing Without Risk, Plus Smooth SAML Integration"](https://www.g2.com/survey_responses/twilio-review-12676571)**

**Rating:** 4.0/5.0 stars

_— Robert B._

[Read full review](https://www.g2.com/survey_responses/twilio-review-12676571)

#### What Are G2 Users Discussing About Twilio?

- [What is Twilio used for?](https://www.g2.com/discussions/what-is-twilio-used-for) - 1 comment
- [Is twilio reliable?](https://www.g2.com/discussions/is-twilio-reliable) - 1 comment
- [What makes twilio unique?](https://www.g2.com/discussions/what-makes-twilio-unique)
- [What is twilio software?](https://www.g2.com/discussions/what-is-twilio-software)
- [What is the use of twilio?](https://www.g2.com/discussions/what-is-the-use-of-twilio) - 1 comment

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[Browse SMS Marketing Themes](/categories/sms-marketing/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated 

Products classified in the overall SMS Marketing category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business SMS Marketing to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business SMS Marketing category.

In addition to qualifying for inclusion in the SMS Marketing Software category, to qualify for inclusion in the Small Business SMS Marketing Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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