Best SMS Marketing Software for Small Business - Page 4

How Many SMS Marketing Software Products Does G2 Track?

Total Products under this Category: 607

Category Stats (Sep 2026)

  • Average Rating: 4.51/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Freshmarketer (+1.72%) - Among all products in this category, Freshmarketer recorded the largest rating increase compared to last month

Last updated: September 29, 2026

How Does G2 Rank SMS Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 93,900+ Authentic Reviews
  • 607+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for SMS Marketing Software

G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence

Highlighted products: Attentive, Podium, Textedly, Klaviyo, Sinch Engage, Insider One, Omnisend, and SlickText.

Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=podium&focus%5B%5D=textedly&focus%5B%5D=klaviyo&focus%5B%5D=sinch-engage&focus%5B%5D=insider-one&focus%5B%5D=omnisend&focus%5B%5D=slicktext&segment=small-business)

Clerk AI

Clerk enables SMS and MMS messaging on your existing phone number. Check out our native integrations on top of Slack, Microsoft Teams, and Salesforce.

Average Rating: 4.7/5.0

Total Reviews: 113

How Do G2 Users Rate Clerk AI?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.1/10)
  • Reporting: 7.5/10 (Category avg: 8.4/10)
  • API Integration: 7.3/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Clerk AI?

  • Seller: Clerk AI
  • Year Founded: 2020
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    47 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 63% Small, 35% Medium

What Do G2 Reviewers Say About Clerk AI?

AI-generated summary from verified user reviews

Pros
  • Users commend the exceptional customer support of Clerk AI for its reliability and quick issue resolution.
  • Users appreciate the ease of use of Clerk AI, simplifying SMS management and enhancing remote team communication.
  • Users value the easy integration of Clerk AI with Teams, streamlining onboarding and enhancing communication effortlessly.
  • Users value the automation capabilities of Clerk AI, significantly improving response times and enhancing customer satisfaction.
  • Users find Clerk Chat's easy communication features essential for seamless interaction with teams, enhancing productivity across distances.
Cons
  • Users note poor customer support with lackluster responses, unclear feature changes, and difficulties in reaching help when needed.
  • Users often face connection issues with MFA codes and inconsistent access, leading to frustrating experiences with support.
  • Users report challenging issues with support and inconsistent reporting features, complicating their overall experience with Clerk AI.
  • Users face significant SMS issues, including delivery tracking problems and slow support response times impacting their experience.
  • Users find Clerk Chat to be expensive, with unclear fees and high costs for additional features and usage reports.

What Are Recent G2 Reviews of Clerk AI?

Whippy

Whippy helps businesses grow revenue without growing headcount — combining omni-channel tools for your team with AI agents that handle the rest. Whippy unifies messaging, automation, AI, and VoIP into a single, intelligent workspace that connects your people and your systems. • Messaging & Automation – Manage SMS, email, and chat in one omni-channel inbox. Create campaigns, workflows, and sales sequences that sync with your CRM or database to trigger personalized communication and actions automatically. • AI Agents – Deploy fully customizable AI agents for recruiting, sales, reception, and customer engagement. Agents can read and write data, qualify leads or candidates, and execute workflows — acting as real teammates that extend your team’s capacity. • VoIP & Calling – Power every conversation with an integrated business phone system. Make and receive calls from desktop, mobile, or desk phones; use IVR, voicemail, call routing, and trigger workflows directly from calls. Whippy replaces multiple disconnected tools with one cohesive platform — giving teams everything they need to communicate, automate, and scale with the power of AI.

Average Rating: 4.9/5.0

Total Reviews: 47

How Do G2 Users Rate Whippy?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)
  • Reporting: 9.6/10 (Category avg: 8.4/10)
  • API Integration: 9.2/10 (Category avg: 8.6/10)
  • Marketing Automation: 9.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Whippy?

  • Seller: Whippy
  • Year Founded: 2021
  • HQ Location: Los Angeles , California
  • LinkedIn® Page: www.linkedin.com
    44 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Staffing and Recruiting
  • Company Size: 67% Small, 27% Medium

What Do G2 Reviewers Say About Whippy?

AI-generated summary from verified user reviews

Pros
  • Users highlight the exceptional customer support of Whippy, noting quick responses and a personal touch in assistance.
  • Users appreciate the ease of communication with Whippy, praising its intuitive features and effective integrations.
  • Users praise Whippy for its ease of use and intuitive features, enhancing communication and team collaboration effortlessly.
  • Users praise Whippy for its exceptional customer support, highlighting responsiveness and personalized assistance without relying on AI.
  • Users praise the effective communication tools of Whippy, facilitating seamless interactions with candidates and associates.
Cons
  • Users experience messaging issues due to international texting limitations and complex advanced features requiring support.
  • Users note the limitations when texting international numbers, suggesting Whippy needs additional AI features for improvement.
  • Users find that the complexity in advanced customization can hinder their experience and require additional support.
  • Users find a noticeable difficult learning curve for advanced features in Whippy, requiring extensive guidance and support.
  • Users experience texting limitations with international numbers, impacting their overall experience with Whippy.

What Are Recent G2 Reviews of Whippy?

SalesCaptain

SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise. SalesCaptain also includes a suite of built-in business apps for managing reviews, appointments, lead stages, team leaderboards, and more — giving you everything you need to streamline customer engagement and team performance in one platform. Build drag-and-drop automations, connect with 50+ popular platforms like HubSpot, Booker, Clio, and ServiceFusion, or go deeper with API, webhooks, and Zapier support. Whether you're a startup or a multi-location enterprise, SalesCaptain helps you scale communication and customer engagement with ease.

Average Rating: 4.4/5.0

Total Reviews: 290

How Do G2 Users Rate SalesCaptain?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Reporting: 6.7/10 (Category avg: 8.4/10)
  • API Integration: 6.7/10 (Category avg: 8.6/10)

Who Is the Company Behind SalesCaptain?

  • Seller: SalesCaptain
  • Year Founded: 2020
  • HQ Location: New York, US
  • Twitter: @SalesCaptainInc
    157 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    39 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Operations Manager, Marketing Manager
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 69% Small, 30% Medium

What Do G2 Reviewers Say About SalesCaptain?

AI-generated summary from verified user reviews

Pros
  • Users love the automation features of SalesCaptain, enhancing workflow and ensuring no customer inquiries go unanswered.
  • Users value the clear and consistent communication facilitated by SalesCaptain, enhancing the client experience and professionalism.
  • Users appreciate the ease of use of SalesCaptain, enabling organized communication and efficient management of customer interactions.
  • Users appreciate the immediate response capability of SalesCaptain, effectively managing real-time customer interactions without missing opportunities.
  • Users appreciate the clear and consistent communication SalesCaptain provides, enhancing client interactions and trust.
Cons
  • Users note a steep learning curve in mastering SalesCaptain's features and initial setup, requiring time and adjustment.
  • Users find the onboarding and setup time-consuming, especially for larger teams and new users to the platform.
  • Users find the limited reporting in SalesCaptain cumbersome, wishing for better insights and customization options.
  • Users find the limited customization options in SalesCaptain frustrating, hindering their ability to tailor the tool to their workflow.
  • Users experience a steep learning curve due to the complex setup and advanced configurations required initially.

What Are Recent G2 Reviews of SalesCaptain?

TrueDialog

TrueDialog is an enterprise business texting platform that helps mid-market and enterprise teams, higher education, and developers send the right message to the right person at scale. It brings SMS, MMS, and RCS messaging into one platform, alongside voice, email, and WhatsApp, and connects natively to the systems teams already use — Salesforce, HubSpot, and Microsoft Dynamics 365 — with no custom programming. Every SMS is visible on the matching phone record across every TrueDialog-connected system, so sales, marketing, and support see the same conversation no matter which tool sent it. A RESTful SMS API extends the same platform to any system that can make an HTTP request. From one-way alerts and bulk SMS/MMS campaigns to personalized one-to-one (1:1) conversations, TrueDialog handles the full range of business messaging with the reliability and compliance large organizations need — including AI-powered opt-out detection that catches the opt-out requests keyword matching misses to reduce TCPA exposure.

Average Rating: 4.4/5.0

Total Reviews: 173

How Do G2 Users Rate TrueDialog?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Reporting: 7.5/10 (Category avg: 8.4/10)
  • API Integration: 7.7/10 (Category avg: 8.6/10)
  • Marketing Automation: 7.7/10 (Category avg: 8.8/10)

Who Is the Company Behind TrueDialog?

  • Seller: TrueDialog
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Austin, Texas
  • Twitter: @TrueDialog
    588 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    39 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Inside Sales Associate
  • Top Industries: Higher Education, Education Management
  • Company Size: 55% Medium, 26% Small

What Do G2 Reviewers Say About TrueDialog?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of TrueDialog, appreciating its quick communication and straightforward functionality.
  • Users find easy communication with TrueDialog essential for managing student interactions efficiently and effectively.
  • Users value the easy communication facilitated by TrueDialog, providing timely updates and excellent customer support.
  • Users praise TrueDialog for its exceptional customer support, highlighting responsiveness and partnership throughout their onboarding experience.
  • Users praise TrueDialog for its incredibly user-friendly interface, making communication with students seamless and efficient.
Cons
  • Users experience SMS issues as notifications and replies are limited, complicating communication with individuals.
  • Users find a steep learning curve for TrueDialog, making onboarding and usage challenging without proper guidance.
  • Users find the limited customization options frustrating, impacting their ability to tailor the experience to their needs.
  • Users find limited features of TrueDialog lacking for modern needs, as it primarily supports SMS and lacks deep customization.
  • Users find the interface not intuitive, experiencing confusion when trying to send or read text messages.

What Are Recent G2 Reviews of TrueDialog?

What Are G2 Users Discussing About TrueDialog?

Chekkit

Chekkit is an all-in-one platform that helps local businesses grow faster with less effort. It combines AI-powered messaging and automation with the tools teams use every day—review management, business text messaging, groupchat, a centralized inbox, textable landline, customer surveys, competitive benchmarking, and more—so you can boost engagement, convert more leads, and outperform the competition from one place.

Average Rating: 4.9/5.0

Total Reviews: 154

How Do G2 Users Rate Chekkit?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)
  • Reporting: 9.0/10 (Category avg: 8.4/10)
  • API Integration: 10.0/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Chekkit?

  • Seller: Chekkit
  • Year Founded: 2016
  • HQ Location: Winnipeg
  • Twitter: @getchekkit
    204 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Manager
  • Top Industries: Retail, Luxury Goods & Jewelry
  • Company Size: 90% Small, 10% Medium

What Do G2 Reviewers Say About Chekkit?

AI-generated summary from verified user reviews

Pros
  • Users value the AI integration of Chekkit, enhancing their websites with unique chatbot capabilities for improved customer interaction.
  • Users appreciate the innovative AI chatbot feature of Chekkit, setting their website apart in the industry.
  • Users find the unique chatbot integration feature of Chekkit enhances their website's functionality and user engagement.
  • Users value the integration capabilities of Chekkit, allowing unique features like chatbots on their websites.
Cons
  • Users find the limited communication options of Chekkit frustrating, as responding to guests is only possible through text.
  • Users are frustrated by the limited chat functionality, only allowing responses to guests via text.
  • Users find the limited response options to guests via text to be restrictive and inconvenient.
  • Users find the poor chat functionality of Chekkit limiting, as text responses are the only option for communication.

What Are Recent G2 Reviews of Chekkit?

What Are G2 Users Discussing About Chekkit?

Mozeo

Mozeo has been a leading authority for over a decade, helping thousands of customers create and execute a text messaging plan. Get access to a feature-loaded dashboard that includes contacts management, keyword autoresponders, SMS, MMS, text conversations, live chat, reports, and more. Best of all, our support is unmatched - we've had a 97% customer satisfaction rating for three years running.

Average Rating: 4.4/5.0

Total Reviews: 32

How Do G2 Users Rate Mozeo?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Reporting: 8.8/10 (Category avg: 8.4/10)
  • API Integration: 6.5/10 (Category avg: 8.6/10)
  • Marketing Automation: 7.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Mozeo?

  • Seller: Mozeo
  • Year Founded: 2007
  • HQ Location: Camillus, NY
  • Twitter: @mozeomobile
    198 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 47% Small, 31% Medium

What Do G2 Reviewers Say About Mozeo?

AI-generated summary from verified user reviews

Pros
  • Users find Mozeo easy to use, simplifying communication with team members and enhancing efficiency.
  • Users commend Mozeo for its timely and helpful customer support, enhancing their overall experience with the platform.
  • Users value the messaging efficiency of Mozeo, enabling easy communication without sharing personal information.
  • Users value the easy communication capabilities of Mozeo, facilitating seamless interactions with team members and others.
  • Users value the easy communication with others while maintaining privacy and efficiency in sending mass messages.
Cons
  • Users find Mozeo to be expensive, making budgeting difficult due to unpredictable pricing based on messaging volume.
  • Users experience messaging issues, including lack of delivery reports and confusion from default settings that can lead to mistakes.
  • Users find the contact management features lacking, especially in sorting, timezone settings, and error tracking.
  • Users find the dashboard issues frustrating, as navigation for purchasing credits is difficult and unclear.
  • Users desire improved reporting options from Mozeo, specifically tracking message delivery and recipient details.

What Are Recent G2 Reviews of Mozeo?

What Are G2 Users Discussing About Mozeo?

ProTexting

ProTexting helps communicate with contacts more efficiently through a suite of highly interactive SMS and MMS marketing campaigns. ProTexting provides the following service: 1. Sending of group SMS and MMS messages with emoji, track-able short URLs, data tags for better client experience. 2. ProTexting platforms provide a super quick way of sending bulk and individual SMS and MMS and will deliver the messages almost INSTANTLY! ProTexting's send rate is the best in the industry. 3. FREE Toll Free (TFN) number with all accounts. Short Codes are available as well. 4. Port (migrate) your existing number to ProTexting, free of charge. Enable your business phone for texting. 5. Setup SMS sign up keywords and forms to build your clients and leads. 6. Integrate with external service providers, such as MailChimp, Zapier, Shopify, Amazon Seller Central, Google Calendar, etc. 7. Amazing customer service, reachable via PHONE with no wait time. 8. FREE Demos, Training and Consulting to better setup your text messaging campaigns. 9. Run interactive SMS and MMS campaigns such as text 2 join, sweepstakes, voting, surveys, drip campaigns, Text 2 Screens, Q&A, etc. 10. International coverage for over 200 countries. The mobile phone has become a permanent companion in our daily lives. This is why text messaging is the best way at the moment to reach groups of people with the same message instantly. Text message is personal and is pretty much guaranteed that it will be read by the recipient. The technology empowers you to drive traffic to your business and bring in more sales by sending special offers straight to your clients'​ mobile phones.

Average Rating: 4.8/5.0

Total Reviews: 83

How Do G2 Users Rate ProTexting?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Reporting: 9.4/10 (Category avg: 8.4/10)
  • API Integration: 9.3/10 (Category avg: 8.6/10)
  • Marketing Automation: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind ProTexting?

  • Seller: ProTexting
  • Year Founded: 2010
  • HQ Location: Plano, Texas
  • Twitter: @ProTexting
    15,795 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager
  • Top Industries: Information Technology and Services, Events Services
  • Company Size: 46% Small, 37% Medium

What Are Recent G2 Reviews of ProTexting?

What Are G2 Users Discussing About ProTexting?

WebEngage

WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with their users across various digital channels. With its comprehensive suite of tools and solutions, WebEngage empowers businesses to understand, engage, and retain customers effectively. - UNIFY CUSTOMER DATA: WebEngage enables businesses to consolidate customer data from various sources, providing real-time insights and allowing dynamic micro-segmentation for targeted campaigns based on specific customer attributes and behaviors. - MULTI-CHANNEL JOURNEYS: With WebEngage's intuitive drag-and-drop workflow builder, businesses can seamlessly design and automate multi-channel customer journeys, ensuring consistent and personalized experiences across channels such as email, SMS, push notifications, and more. - TARGETED CAMPAIGNS: WebEngage empowers businesses to automate personalized campaigns triggered by customer actions and predefined business events. This ensures timely and relevant communication to enhance customer engagement and conversion rates. - AI-DRIVEN PREDICTIVE MODELS: WebEngage Analytics dashboard empowers all metrics required to segment, engage and retain priority customers, churn to convert windows and ROI optimization,This allows businesses to focus their interventions and campaigns for maximum impact and better ROI. - 1:1 PERSONALIZATION: WebEngage enables businesses to deliver personalized experiences at scale. By incorporating user intent, preferences, and other relevant data, businesses can tailor their communications to each individual customer, fostering omni-channel customer engagement. What's more? WebEngage’s platform is quick and easy to integrate. Compatible with range of ESP and MSP, all it takes is a few hours from the tech team. Presence across the globe: With headquarters in India, WebEngage has expanded its operations globally with offices and presence in the Middle East & Africa region, Southeast Asia, and South America.

Average Rating: 4.5/5.0

Total Reviews: 758

How Do G2 Users Rate WebEngage?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)
  • Reporting: 8.3/10 (Category avg: 8.4/10)
  • API Integration: 8.7/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind WebEngage?

  • Seller: WebEngage
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Mumbai
  • Twitter: @webengage
    5,055 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    364 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Digital Marketing Manager
  • Top Industries: Financial Services, Education Management
  • Company Size: 55% Medium, 27% Small

What Do G2 Reviewers Say About WebEngage?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of WebEngage, making marketing automation and user insights readily accessible.
  • Users find WebEngage's strong analytics and segmentation features invaluable for personalized multi-channel campaigns and insights.
  • Users value the intuitive journey creation of WebEngage, allowing seamless, personalized multi-channel campaigns effortlessly.
  • Users value the helpful support from WebEngage, enhancing their marketing efforts and user engagement significantly.
  • Users appreciate the user-friendly features of WebEngage, making it accessible and efficient for all levels of users.
Cons
  • Users find the learning curve steep, as the interface and setup can be complex and require time to master.
  • Users experience slow performance with loading live segments and creating customer segments, causing occasional frustration.
  • Users find the time-consuming aspects of WebEngage, particularly in loading segments and setup, quite inconvenient.
  • Users find the missing features problematic, wishing for enhancements and easier access to functionalities.
  • Users face a steep learning curve with WebEngage's complex interface and setup, hindering quick acclimatization.

What Are Recent G2 Reviews of WebEngage?

Agentforce Marketing (formerly Salesforce Marketing Cloud)

Agentforce Marketing is Salesforce’s marketing solution for the Agentic Enterprise. AI agents help marketers plan, create, optimize, and orchestrate adaptive customer experiences across every channel and interaction. Built on the world’s #1 CDP, Agentforce Marketing connects data, AI, automation, and engagement into one deeply unified platform for B2B and B2C marketing. Agentforce Marketing is part of Marketing Cloud. It’s the next evolution of marketing orchestration where humans and AI agents work together to grow customer relationships and revenue.

Average Rating: 4.0/5.0

Total Reviews: 4,577

How Do G2 Users Rate Agentforce Marketing (formerly Salesforce Marketing Cloud)?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.1/10)
  • Reporting: 9.0/10 (Category avg: 8.4/10)
  • API Integration: 8.7/10 (Category avg: 8.6/10)
  • Marketing Automation: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Agentforce Marketing (formerly Salesforce Marketing Cloud)?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • Twitter: @salesforce
    579,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Marketing Coordinator
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 46% Medium, 28% Small

What Do G2 Reviewers Say About Agentforce Marketing (formerly Salesforce Marketing Cloud)?

AI-generated summary from verified user reviews

Pros
  • Users find the user-friendly UI of Agentforce Marketing enhances their experience and boosts engagement effectively.
  • Users value the robust automation capabilities of Agentforce Marketing, enhancing multi-channel customer engagement and lead conversion.
  • Users value the seamless integrations of Agentforce Marketing, enhancing data consolidation and empowering personalized customer journeys.
  • Users appreciate the automation capabilities of Agentforce Marketing, enabling effective, personalized email campaigns with minimal ongoing effort.
  • Users highly value the automation capabilities of Agentforce Marketing, enhancing efficiency and personalization in campaigns.
Cons
  • Users find the learning curve steep for Salesforce Marketing Cloud, citing complexity and lack of intuitive guidance.
  • Users face a steep learning curve with Agentforce Marketing, requiring significant effort to master SQL and AMPScript.
  • Users find the complexity of Agentforce Marketing overwhelming, with numerous pathways and challenging automation setups requiring extensive knowledge.
  • Users find the product expensive, making it less accessible despite its capabilities and features.
  • Users find the complex usage of Agentforce Marketing frustrating, particularly during setup, navigation, and automation processes.

What Are Recent G2 Reviews of Agentforce Marketing (formerly Salesforce Marketing Cloud)?

What Are G2 Users Discussing About Agentforce Marketing (formerly Salesforce Marketing Cloud)?

Listrak

Listrak is the person-first marketing automation platform built to help retailers and ecommerce brands deliver hyper-personalized customer experiences at scale. By seamlessly integrating data, identity, and cross-channel messaging, Listrak empowers marketers to unify the customer journey and activate real-time engagement strategies that drive measurable growth and revenue. Designed for enterprise-level businesses across verticals like fashion, beauty, sporting goods, and more, Listrak goes beyond traditional marketing tools. It offers a truly unified platform that eliminates silos between channels—email, SMS, push notifications, and web—giving marketers full control over how, when, and where they connect with customers. With Listrak, brands can segment audiences with precision, personalize messaging based on predictive insights, and orchestrate campaigns that resonate deeply with individual customer needs. At the heart of Listrak’s platform is Listrak Intelligence, a suite of AI-powered capabilities including identity resolution, predictive segmentation, and recommendation engines. These tools enable marketers to anticipate customer behavior, tailor experiences in real time, and increase conversions while improving retention. Whether reactivating lapsed contacts or nurturing long-term loyalty, Listrak’s lifecycle marketing capabilities ensure brands stay connected with their customers beyond the first purchase. Listrak also stands out for its strategic partnership model. More than just a technology provider, Listrak offers hands-on guidance from retail experts who work as an extension of your team. From compliance support to campaign optimization, this collaborative approach helps brands navigate complexity and maximize impact. Efficiency is another core advantage. With an intuitive user interface, pre-built automation workflows, and real-time analytics, Listrak enables marketers to execute faster, make smarter decisions, and scale seamlessly. Its enterprise-grade infrastructure ensures reliability, security, and scalability—delivering billions of messages across channels with confidence. Ultimately, Listrak is built for marketers who demand results. Every feature is designed to increase engagement, reduce churn, and accelerate profitability. By turning insights into action and delivering deeply personalized experiences, Listrak helps brands build stronger customer relationships and achieve lasting business success.

Average Rating: 4.5/5.0

Total Reviews: 300

How Do G2 Users Rate Listrak?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Reporting: 8.4/10 (Category avg: 8.4/10)
  • API Integration: 8.5/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Listrak?

  • Seller: Listrak
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Lititz, PA
  • Twitter: @Listrak
    3,182 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    246 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Digital Marketing Manager
  • Top Industries: Retail, Consumer Goods
  • Company Size: 56% Medium, 33% Small

What Do G2 Reviewers Say About Listrak?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of Listrak, which enhances their overall marketing experience and strategy implementation.
  • Users praise Listrak for its ease of use, enabling smooth setup and efficient marketing without heavy developer reliance.
  • Users value the expert support from Listrak, facilitating seamless onboarding, integration, and ongoing marketing strategies.
  • Users praise Listrak for its effective targeting and excellent support, enhancing their email marketing experience significantly.
  • Users value Listrak for its automation efficiency, enabling seamless targeting and substantial growth in email marketing results.
Cons
  • Users find the learning curve steep at first, needing guidance to navigate Listrak's complex interface effectively.
  • Users find Listrak's interface not intuitive, often needing support and facing challenges with file management and editing tools.
  • Users find Listrak's complexity overwhelming, often needing support to navigate its numerous features and functions effectively.
  • Users find it challenging to learn Listrak's features due to a difficult learning curve and interface differences.
  • Users find Listrak's limited features hinder flexibility, especially for mobile integration and automation options.

What Are Recent G2 Reviews of Listrak?

What Are G2 Users Discussing About Listrak?

GetResponse

GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward.

Average Rating: 4.3/5.0

Total Reviews: 1,118

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How Do G2 Users Rate GetResponse?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
  • Reporting: 8.5/10 (Category avg: 8.4/10)
  • API Integration: 7.7/10 (Category avg: 8.6/10)
  • Marketing Automation: 7.8/10 (Category avg: 8.8/10)

Who Is the Company Behind GetResponse?

  • Seller: GetResponse
  • Company Website:
  • Year Founded: 1998
  • HQ Location: Poland
  • Twitter: @getresponse
    54,233 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    430 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 78% Small, 17% Medium

What Do G2 Reviewers Say About GetResponse?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of GetResponse, allowing for quick creation of professional email campaigns without technical skills.
  • Users rave about the exceptional customer support of GetResponse, noting prompt assistance whenever needed.
  • Users highlight the user-friendly interface of GetResponse, making email building fast and efficient with drag-and-drop features.
  • Users find GetResponse to be a highly effective platform for professional newsletters and robust email marketing campaigns.
  • Users value the user-friendly interface of GetResponse, enabling swift creation of professional email campaigns and effective automation.
Cons
  • Users find the missing features of GetResponse limiting, especially in list sorting and report clarity.
  • Users often find GetResponse expensive as costs increase with higher-tier features and larger contact lists.
  • Users find the limited features of GetResponse restrictive, especially for larger organizations needing advanced options.
  • Users experience a significant learning curve for advanced features that can hinder their ability to utilize the platform fully.
  • Users note significant pricing increases and a steep learning curve as limitations of GetResponse.

What Are Recent G2 Reviews of GetResponse?

What Are G2 Users Discussing About GetResponse?

Launch Control

The outreach system behind millions in closed deals. Launch Control runs SMS, calling and direct mail inside one platform – built for real estate investors who care about cost per deal and not activity metrics. We solve key investing challenges by offering a low entry cost, strong ROI, a system that scales with our clients’ businesses, and a model built on taking daily action—backed by a 98% deliverability rate, a 318% increase in revenue per deal, a 109% increase in ROI, and a 71% decrease in lead-to-deal time.

Average Rating: 4.7/5.0

Total Reviews: 12

How Do G2 Users Rate Launch Control?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Reporting: 9.2/10 (Category avg: 8.4/10)
  • API Integration: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Launch Control?

Who Uses This Product?

  • Top Industries: Real Estate
  • Company Size: 100% Small

What Do G2 Reviewers Say About Launch Control?

AI-generated summary from verified user reviews

Pros
  • Users value the accessible customer support of Launch Control, enjoying priority assistance that enhances their experience significantly.
  • Users find the initial setup incredibly easy, appreciating the quick onboarding process and user-friendly experience.
  • Users find the ease of use of Launch Control exceptional, appreciating the simple setup and supportive onboarding process.
  • Users value the automation features of Launch Control for efficient follow-ups and enhanced lead management.
  • Users praise the user-friendly interface of Launch Control, enhancing efficiency and consolidating communication for business success.
Cons
  • Users find the high complexity of Launch Control overwhelming, compounded by challenging customer service experiences.
  • Users report difficulties with customer service, citing past experiences and complexity as frustrating factors.
  • Users report poor customer support, finding it challenging to get help with the complex product setup.

What Are Recent G2 Reviews of Launch Control?

Twilio

Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

Average Rating: 4.1/5.0

Total Reviews: 459

How Do G2 Users Rate Twilio?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.1/10)
  • API Integration: 10.0/10 (Category avg: 8.6/10)
  • Marketing Automation: 5.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Twilio?

  • Seller: Twilio
  • Company Website:
  • Year Founded: 2008
  • HQ Location: San Francisco, CA
  • Twitter: @twilio
    81,644 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,801 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Senior Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 50% Small, 31% Medium

What Do G2 Reviewers Say About Twilio?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Twilio, facilitating quick decision-making and seamless integration with systems.
  • Users commend Twilio for its easy integrations, enhancing communication workflows and improving overall business efficiency.
  • Users value Twilio's extensive integrations, making it easy to connect and implement across various applications effortlessly.
  • Users value Twilio for its easy setup, enabling seamless integration into various applications with minimal effort.
  • Users highlight Twilio's easy API integration with CRM systems, enhancing communication and workflow efficiency.
Cons
  • Users find Twilio's pricing to be too expensive, especially challenging for small-scale startups despite the service quality.
  • Users report poor customer support from Twilio, with slow responses affecting overall user experience and satisfaction.
  • Users find the difficult configuration of Twilio challenging, especially for those without programming skills or technical knowledge.
  • Users find the complex setup for advanced features like IVR and multi-channel workflows challenging for smaller teams.
  • Users find the technical knowledge required for Twilio essential, making it challenging for non-developers to utilize effectively.

What Are Recent G2 Reviews of Twilio?

What Are G2 Users Discussing About Twilio?

MoEngage

MoEngage is an Agentic customer engagement platform trusted by 1,350+ global brands, including Coca-Cola, Flipkart, Starbucks, Citibank, Domino’s, T-Mobile, and OYO. We power personalized experiences for 2 billion users monthly, tracking over 1 trillion data points and delivering 100B+ messages per month. Founded in 2014 to solve repetitive customer engagement challenges, the platform has evolved into a full-stack solution that unifies data, AI, and engagement across 16+ channels. At the core of our platform is Merlin AI - a purpose-built Agentic AI for marketing teams. MoEngage’s Merlin AI enables marketers with a suite of specialized native and custom agents to build segments, campaigns, discover insights, and automate marketing workflows. With our acquisition of Aampe, brands can now create a decisioning agent per user to bring true 1:1 personalization at scale. Industry analysts and the marketers who use the platform every day agree: MoEngage is the leading modern alternative to legacy marketing clouds. It has been recognized as a top 4 vendor in The Forrester Wave™ for Cross-Channel Marketing Hubs 2024, a Visionary in Gartner® Magic Quadrant™ for Personalization Engines 2026, and a Leader in the IDC MarketScape for AI-enabled Customer Data Platforms 2026. This analyst validation is backed up by customers, who have named MoEngage as a "Customers’ Choice" in the Gartner® Peer Insights™ Voice of the Customer for Multichannel Marketing Hubs for three years in a row! MoEngage helps brands in 60+ countries to create standout digital experiences for more than 2 billion customers every month. MoEngage is backed by leading investors, including Goldman Sachs Asset Management, B Capital, Steadview Capital, ChrysCapital, Multiples, Eight Roads, F-Prime, and Matrix Partners, with 800+ employees across 15 global offices, recently closing a $280M Series F round.

Average Rating: 4.5/5.0

Total Reviews: 508

How Do G2 Users Rate MoEngage?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Reporting: 8.7/10 (Category avg: 8.4/10)
  • API Integration: 8.8/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind MoEngage?

  • Seller: MoEngage
  • Company Website:
  • Year Founded: 2014
  • HQ Location: San Francisco, California
  • Twitter: @moengage
    2,530 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    956 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Digital Marketing Manager
  • Top Industries: Financial Services, Online Media
  • Company Size: 56% Medium, 24% Small

What Do G2 Reviewers Say About MoEngage?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of MoEngage, making data management and campaign optimization seamless and efficient.
  • Users love the user-friendly interface of MoEngage, enabling easy funnel building and seamless data access.
  • Users value the real-time analytics of MoEngage, enhancing decision-making and user understanding through detailed insights.
  • Users find MoEngage helpful for segmentation and campaign stats, simplifying data complexities for effective management.
  • Users praise the excellent customer support of MoEngage, noting quick responses and effective assistance with issues.
Cons
  • Users notice missing session-related attributes, requiring tech help and facing notification delivery issues on some devices.
  • Users note limitations in live features and costly API scaling, hindering MoEngage's overall effectiveness.
  • Users find the complexity in segment management and AI tools challenging, impacting user experience and functionality.
  • Users find that customer service response times and platform lag need significant improvement for a better experience.
  • Users find the steep learning curve challenging, requiring significant time and effort to understand MoEngage's functionality.

What Are Recent G2 Reviews of MoEngage?

What Are G2 Users Discussing About MoEngage?

Dotdigital

Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your marketing teams create connected, personalized experiences across every channel. You can bring all your customer data together, understand your audience, and automate journeys that drive real results. What you can do with Dotdigital - Build and automate campaigns across email, SMS, web, WhatsApp, social, and more - Use AI to predict intent, personalize messages, and improve performance - Create a single customer view by connecting Shopify, Magento, your CRM, and more - Reach B2B, B2C, and non-profit audiences with journeys that adapt to your goals Why marketers choose Dotdigital - Easy to use for everyday marketers - Scales with your data, channels, and teams - Helps you deliver timely and relevant customer experiences - Proven to boost engagement, conversions, and loyalty A little more about Dotdigital: - We were founded in 1999 and are formerly known as Dotmailer - More than 4,000 brands worldwide use Dotdigital to grow customer relationships - We’re headquartered at London Bridge, UK - 450+ employees helping customers globally including the UK, US, Europe, and JAPAC - We’re proud to be the world’s first carbon-neutral marketing automation platform - We hold ISO14001, ISO 27701, and ISO27001 certifications Learn more at dotdigital.com.

Average Rating: 4.4/5.0

Total Reviews: 1,212

How Do G2 Users Rate Dotdigital?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
  • Reporting: 7.9/10 (Category avg: 8.4/10)
  • API Integration: 8.5/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Dotdigital?

  • Seller: Dotdigital
  • Company Website:
  • Year Founded: 1999
  • HQ Location: London Bridge, London
  • Twitter: @dotdigital
    15,898 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    468 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Marketing Executive
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 46% Medium, 40% Small

What Do G2 Reviewers Say About Dotdigital?

AI-generated summary from verified user reviews

Pros
  • Users praise Dotdigital for its ease of use, making campaign management and audience segmentation straightforward and efficient.
  • Users praise Dotdigital for its outstanding customer support, consistently providing quick and helpful assistance when needed.
  • Users appreciate the outstanding support from Dotdigital, making setup easy and ensuring a smooth experience.
  • Users value Dotdigital for its user-friendly interface, helpful support, and effective email marketing features.
  • Users value the extensive customization options and powerful integrations in Dotdigital, enhancing their marketing strategies and campaign effectiveness.
Cons
  • Users note a lack of missing features like advanced segmentation and easier editing options in Dotdigital.
  • Users face a steep learning curve with Dotdigital's setup, making onboarding intensive and time-consuming.
  • Users find Dotdigital's limited features restrictive, impacting email journey versions and reporting adaptability.
  • Users find the image library cumbersome and have issues integrating Dotdigital with Adobe Commerce effectively.
  • Users experience email issues with Dotdigital, including reporting challenges and limitations in segmentation and template options.

What Are Recent G2 Reviews of Dotdigital?

What Are G2 Users Discussing About Dotdigital?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated