--- title: Mozeo Reviews meta_title: 'Mozeo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 32 reviews by the users' company size, role or industry to find out how Mozeo works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 32 scale: '5' date_modified: '2026-06-24' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Mozeo Reviews **Vendor:** Mozeo **Category:** [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing) **Average Rating:** 4.4/5.0 **Total Reviews:** 32 ## About Mozeo Mozeo has been a leading authority for over a decade, helping thousands of customers create and execute a text messaging plan. Get access to a feature-loaded dashboard that includes contacts management, keyword autoresponders, SMS, MMS, text conversations, live chat, reports, and more. Best of all, our support is unmatched - we've had a 97% customer satisfaction rating for three years running. ## Mozeo Pros & Cons **What users like:** - Users appreciate the **ease of use** of Mozeo, streamlining communication effortlessly with team members on-the-go. (12 reviews) - Users highlight the **timely and helpful customer support** of Mozeo, enhancing their overall experience with the platform. (7 reviews) - Users value the **ease of mass communication** with Mozeo, allowing group messages without sharing personal information. (7 reviews) - Users appreciate the **easy communication** capabilities of Mozeo, enabling seamless interaction with team members and contacts. (6 reviews) - Users appreciate the **easy communication** capabilities of Mozeo, enjoying seamless text exchanges without sharing personal information. (6 reviews) - Easy Setup (5 reviews) - Users appreciate the **helpful customer support** of Mozeo, highlighting its timely and effective assistance in resolving issues. (5 reviews) - Users appreciate the **fast response times** of Mozeo's customer support, which effectively resolves issues and enhances service quality. (5 reviews) - Automation (4 reviews) - Reliability (4 reviews) **What users dislike:** - Users find the **pricing of Mozeo to be unpredictable and expensive** , complicating budgeting for messaging needs. (3 reviews) - Users report **messaging issues** with default settings, lack of delivery reports, and quirks in language handling. (3 reviews) - Users find that **contact management features need improvement** , particularly in organization and error tracking during uploads. (2 reviews) - Users find the **dashboard navigation challenging** , making it difficult to access features and purchase additional credits. (2 reviews) - Users desire more **reporting options** in Mozeo, specifically detailed insights on message delivery and recipient information. (2 reviews) - Learning Curve (2 reviews) - Users find Mozeo's **limited features** in the smaller package restrictive, impacting flexibility for diverse messaging needs. (2 reviews) - Users find the **missing features** of Mozeo limiting, particularly regarding message length and functionality. (2 reviews) - Poor Customer Support (2 reviews) - Reporting Issues (2 reviews) ## Mozeo Reviews ### 1. Efficient SMS Communication with Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** Nathan H. **Reviewed Date:** January 30, 2026 **What do you like best about Mozeo?** I really like Mozeo's easy and simple interface, which makes it straightforward for us to use. The great keyword integration is a big plus, helping us manage and engage with our SMS marketing effectively. Their customer service is also noteworthy; it's timely and very helpful whenever we need assistance. The platform is an efficient way to communicate with our customers, ensuring that our messages are delivered quickly and reliably. Setting it up initially was pretty easy too, which was a bonus for our team. **What do you dislike about Mozeo?** Contact organization and contact lists could be improved. I'm not sure there's a way to view or sort subscribers by date/time of signing up to our service. **What problems is Mozeo solving and how is that benefiting you?** Mozeo is a quick and easy way to send SMS texts to our customers. It provides an efficient way to communicate with them. ### 2. Effortless Setup and Remarkable Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda D. **Reviewed Date:** December 05, 2025 **What do you like best about Mozeo?** I like that Mozeo creates an open line of communication between management and our valued customers. It's easy to set up and simple to use. I appreciate the automatic alerts for messages needing our attention, which helps us respond promptly and allows us to offer excellent customer service. Mozeo customer service has been great as well, with representatives addressing our issues quickly through chat, phone call, or email. It's also versatile as we can access Mozeo from both desktop computers and mobile devices. **What do you dislike about Mozeo?** We have not encountered any issues with Mozeo so far. **What problems is Mozeo solving and how is that benefiting you?** I use Mozeo to collect customer feedback, enabling us to hear customer concerns directly to respond and improve. It creates open communication with customers, is easy to set up and use, and alerts us to provide timely responses, enhancing our service. **Official Response from Ally Archer:** > We're thrilled to hear that you appreciate our open line of communication and our remarkable customer service. We're committed to providing a seamless experience for our users, and we're glad to hear that you find Mozeo easy to set up and use. Thank you for your positive feedback! Best, Ally ### 3. Exceptional Support and Flexibility Boosts Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Abbey C. | Education Coordinator **Reviewed Date:** December 22, 2025 **What do you like best about Mozeo?** I love Mozeo's customer support because it saves me time and headaches with fast responses to issues, and I appreciate having a real person to help resolve problems. I also love that Mozeo offers different messaging packages, making it versatile. The packages are very cost-effective, allowing me to start small and purchase more credits easily if needed. The initial setup was very easy and straightforward. **What do you dislike about Mozeo?** I wish we could have 2 of the keyword responders as part of the smaller package option. **What problems is Mozeo solving and how is that benefiting you?** I use Mozeo to quickly inform residents and businesses about landfill closures. It offers an alternative to social media, targeting everyone at once. Mozeo's customer support is fast and effective, saving me time. The cost-effective messaging packages allow for scalability when needed. **Official Response from Ally Archer:** > We're thrilled to hear that you love our customer support and find our messaging packages versatile and cost-effective. We appreciate your feedback and will definitely consider your suggestion for including 2 keyword responders in the smaller package option. Best, Ally ### 4. Versatile Messaging Tool with Smooth Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Tesha M. **Reviewed Date:** January 15, 2026 **What do you like best about Mozeo?** I like the fact that I'm able to communicate with sometimes strangers without them having my personal information, and I'm able to receive messages from them as well as deliver messages to them, not just one at a time, but in a blast. **What do you dislike about Mozeo?** Nothing **What problems is Mozeo solving and how is that benefiting you?** I use Mozeo to send text messages to my team. It lets me communicate with strangers safely without sharing my personal info, and I can send and receive messages in bulk. **Official Response from Ally Archer:** > We're glad to hear that you find Mozeo's messaging tool versatile and easy to set up. It's great to know that you appreciate the ability to communicate with strangers without sharing personal information and the convenience of sending and receiving messages in bulk. Best, Ally ### 5. Easy and Effective Communication Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Crystal G. **Reviewed Date:** February 02, 2026 **What do you like best about Mozeo?** I like that Mozeo is easy to use which makes communicating with our team members who are not in the office straightforward. The initial setup was good, and it meets all our needs and expectations without requiring any changes. **What do you dislike about Mozeo?** Nothing, meets all expectations. **What problems is Mozeo solving and how is that benefiting you?** I use Mozeo to communicate efficiently with team members not in the office. It's easy to use and meets all our expectations. ### 6. Effortless to Use with a Clean, Intuitive Dashboard **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Mozeo?** it is easy to use and has a simple and clean dashboard **What do you dislike about Mozeo?** there is no reporting who actually received our text messages (just a "sent" message on the bulk message) - it would be nice if there were contact reports for what was sent and when they received it **What problems is Mozeo solving and how is that benefiting you?** we were having issues with our franchisees not seeing our emails (we email often enough that they become blind to our messaging) by sending them text about the most important events and services they're seeing more of our materials **Official Response from Ally Archer:** > We're glad to hear that you find Mozeo easy to use with a clean dashboard. We appreciate your feedback about the reporting feature, and we'll definitely take it into consideration for future improvements. It's great to hear that Mozeo is helping you reach your franchisees more effectively through text messaging. Best, Ally ### 7. Very reliable and trustworthy software for my growing marketing company **Rating:** 5.0/5.0 stars **Reviewed by:** Greg O. | Senior Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Mozeo?** The real advantage here is having an SMS software that seamlessly integrates into my existing workflow, saving me time and effort. Rather than spending hours learning a complex system with countless steps, I can focus on what really matters—getting my message across efficiently. The platform recognizes that SMS outreach is only a small piece of my overall strategy, so it’s designed to handle bulk communications in a way that’s intuitive and user-friendly. Whether I need to send, manage, edit, or schedule messages, everything is streamlined, allowing me to stay organized and in control without the hassle of navigating through unnecessary complexities. This flexibility not only saves me time but also enhances my productivity, letting me focus on more important tasks without the constant need to adjust to complicated systems. **What do you dislike about Mozeo?** The software can be a bit on the pricey side, especially if your messaging volume fluctuates each month. When you're sending messages at different rates—some months more, others less—the cost can become unpredictable. This variability in pricing means that it's harder to budget and plan for, as the cost per message or total monthly charge can change depending on usage. While the software offers a lot of powerful features, this pricing structure might not be ideal for businesses with inconsistent messaging needs. The flexibility to scale up or down is great, but it also means that some months could be significantly more expensive than others, potentially stretching your budget if you’re not careful. **What problems is Mozeo solving and how is that benefiting you?** I’m not a large organization, but I do have a loyal set of clients that I want to keep well-informed. Mozeo has been a game-changer for me in this regard. It allows me to send out bulk SMS messages quickly and easily, ensuring that my clients receive the updates they need in a timely manner. Not only that, but it also makes responding to follow-ups much more efficient. Instead of manually handling each individual response or trying to juggle different communication platforms, I can manage everything in one place, streamlining the process. This has had a significant impact on the amount of time I spend on routine updates and communications. What used to take me hours—sending personalized messages, tracking responses, and following up—has now been simplified into just a few clicks. With Mozeo, I can focus more on other important aspects of my business, knowing that my clients are receiving the updates they need without me having to dedicate excessive time to the task. The ease of use and efficiency have really helped me stay on top of my communication without feeling overwhelmed by the routine aspects of it. ### 8. Mozeo is user friendly and cost effective! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Mozeo?** When shopping for companies to use for text blasts for a large fundraiser we host, Mozeo was the clear winner when it came to being cost effective. I actually just took over the usage of Mozeo this year with no training or insight at all as to what I was doing but it was needed because it’s so user friendly. I had to contact customer service for the first time today and I was very please with not only how fast they responded but how fast they provided a solution to my problem. **What do you dislike about Mozeo?** I have yet to find a downfall. Mozeo has been great. **What problems is Mozeo solving and how is that benefiting you?** Mozeo helps me easily get the word out about our fundraiser and reminds people to purchase their tickets before the deadline. **Official Response from Ally Archer:** > We're thrilled to hear that you find Mozeo user-friendly and cost-effective! Thank you for sharing your positive experience with our customer service team. We're here to help with any future needs you may have. Best, Ally ### 9. Mozeo very helpful for mobile marketing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Mozeo?** Fairly easy to use and execute campaigns. **What do you dislike about Mozeo?** I would like to have more reporting options. **What problems is Mozeo solving and how is that benefiting you?** Helping with communicating to our guests ### 10. User Friendly and gets the job done! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Mozeo?** Mozeo has a great user friendly website and allows many groups to be set up and kept up easily. And their customer support was super helpful and timely! **What do you dislike about Mozeo?** The length of the messages have to be so short due to the character restrictions so you have to be creative with your wording. As a work around, if you need to send something more detailed you can always create an attached document so that helps as well. Also, if you want your name attached to the text that employees receive, you have to use up some of those characters where it would be nice if they saw the user name not the account owner name. **What problems is Mozeo solving and how is that benefiting you?** Communication between 2 branches AND making sure everyone gets the message whether they have an iPhone or an Android. **Official Response from Ally Archer:** > We're glad to hear that you find Mozeo user-friendly and helpful for managing multiple groups. We appreciate your feedback about the text length, and we'll take it into consideration for future improvements. Best, Ally ### 11. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron F. | Director of Marketing and Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Mozeo?** Mozeo allows my company to effectively communicate with our students at a price that is affordable. **What do you dislike about Mozeo?** The pricing of Mozeo could be more competitive however overall, my company is very pleased to have used their service for the last 7+ years. **What problems is Mozeo solving and how is that benefiting you?** More individuals will open and receive a text message compared to traditional emailing. Mozeo's SMS service allows us to communicate with our students in a quick and effective manner. **Official Response from Ally Archer:** > We're thrilled to hear that Mozeo has been able to effectively support your communication needs with students for over 7 years. We appreciate your feedback on pricing and will continue to strive for competitive rates while maintaining the high quality of service. Best, Ally ### 12. Excellent customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Mozeo?** Ease of use and I appreciated the help with my first message **What do you dislike about Mozeo?** no phone contact for the company, but has good message assistance. **What problems is Mozeo solving and how is that benefiting you?** Advertising to former guests about specials so they will book another stay with us. **Official Response from Ally Archer:** > We're glad to hear that you found Mozeo easy to use and that our customer service team was helpful with your first message. We understand the desire for phone contact and will take this feedback into consideration for future improvements. We're happy to hear that Mozeo is helping you advertise to former guests and drive repeat bookings. Thank you for your feedback! Best, Ally ### 13. Mozeo integrates well with my orthodontic software **Rating:** 4.0/5.0 stars **Reviewed by:** Marcus L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Mozeo?** I have used Mozeo for my entire career. It just works with my software and I have not had any problems with it. **What do you dislike about Mozeo?** Apart from the fact that it costs money to use Mozeo, there is nothing wrong with Mozeo. **What problems is Mozeo solving and how is that benefiting you?** I mainly use Mozeo for appointment reminders but have been using it to chat with my patients from time to time. Patient expect text reminders instead of email nowadays. **Official Response from Ally Archer:** > We're thrilled to hear that you find Mozeo user-friendly and cost-effective! Thank you for sharing your positive experience with our customer service team. We're here to help with any future needs you may have. Best, Ally ### 14. Awesome Fast Response by Support **Rating:** 5.0/5.0 stars **Reviewed by:** J T. | IT Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Mozeo?** It just works and is easy to send and recieve texts. We have always just used it for mass texts. its great that we can reach people in this way and yall keep track of the opt outs. **What do you dislike about Mozeo?** You can't select and save your time zone. you can't go inthere and see what errors are when your uploading contacts into a group. if it fails its very hard to track down a cause of what happened. **What problems is Mozeo solving and how is that benefiting you?** the open and click through rate for emails is very dismal. This gives us a way to reach our volunteers that has a higher ROI than other platforms. People want texts over emails, and it makes it feel more personal **Official Response from Ally Archer:** > Thank you for the positive feedback! We're glad to hear that Mozeo is working well for your mass texting needs and that you appreciate our opt-out tracking feature. Best, Ally ### 15. Amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Mozeo?** Mozeo has allowed us to get info to our employees quickly and efficiently! **What do you dislike about Mozeo?** Credits are used up quickly! Keep an eye on how many are left and how often you use to select the correct plan. **What problems is Mozeo solving and how is that benefiting you?** Credit usage **Official Response from Ally Archer:** > We're thrilled to hear that Mozeo has been instrumental in helping you communicate with your employees efficiently! Best, Ally ### 16. Great way to stay in touch with our participants **Rating:** 4.5/5.0 stars **Reviewed by:** Laura G. | Founder & Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Mozeo?** Our organization loves the ease of getting a text message out to our participants all at once. Mozeo gives us the ability to create groups, or send to all our contacts and that makes it even more powerful. No more sending scads of individual texts! **What do you dislike about Mozeo?** The program is quirky about sending messages in Spanish, and not having an app is inconvenient. **What problems is Mozeo solving and how is that benefiting you?** Being able to save time by sending one text to multiple people really streamlines out communication and the time it takes to keep in touch with all our participants. **Official Response from Ally Archer:** > We're glad to hear that you find Mozeo easy to use for sending messages to your participants. We understand the importance of efficient communication and are constantly working to improve our platform. Best, Ally ### 17. Great for Festivals! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Mozeo?** That messages can be sent directly from my phone or computer. Using my phone while I'm out working a busy festival makes mass messages to vendors, volunteers, and my team so easy. **What do you dislike about Mozeo?** When sending a message, the default selection is "Send to ALL contacts" when I typically only need to send to a few groups. I have accidentally sent to all of my contacts a few times, and it is confusing to those who are not at or involved with the event I am currently running. If the default option was "choose your groups" that would completely eliminate this mistake from happening. Sometimes you get in a hurry to send an urgent message, and this is a big mistake to make. **What problems is Mozeo solving and how is that benefiting you?** Mass communication directly to vendors, volunteers, and staff at large events. It would be near impossible to tell all the people at my event about a message (especially if urgent) in a timely manner without a mass texting system. **Official Response from Ally Archer:** > We're glad to hear that Mozeo has been helpful for your festival communication needs. We appreciate your feedback about the default message selection and will definitely take it into consideration for future improvements. Best, Ally ### 18. Not what I expected **Rating:** 5.0/5.0 stars **Reviewed by:** kika e. | Agent / Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Mozeo?** Able to send texts to our clients in Bulk and customize them. Able to communicate to clients indiviudally as well. It is Easy to use, and customer service always surprise me with their awesome service, specially THERESA!! **What do you dislike about Mozeo?** Loved being able to purchase txt in bulk instead of monthly/yearly plans. would be great to be able to paste jpgs to individual txt instead of adding them to the whole acct being able to searching texts Not sure how to implement all of the Features that Mozeo offers - after reviewing feature ranking realized how many features have been added since i started using Mozeo - would love to speak with someone to learn how to incorporate it in our workflow. was not able to upload print screen of mozeo dashboard to prove i'm a user **What problems is Mozeo solving and how is that benefiting you?** being able to remind our insurance clients of payments, renewals, changes, updates, and other details with bulk txts **Official Response from Ally Archer:** > Hi Kika, We're glad to hear that you are enjoying the ability to send bulk texts and customize them, as well as the individual communication feature. We appreciate your feedback on the pricing and image attachment suggestions. We are constantly working to improve our features and will take your input into consideration. If you need assistance with implementing our features, please reach out to our customer service team for personalized support. Best, Ally ### 19. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Kim F. | Internet Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Mozeo?** Their chatbox help has been superior to any other Ive used. **What do you dislike about Mozeo?** Lack of numbers available on one account. **What problems is Mozeo solving and how is that benefiting you?** Changing the number on our account. ### 20. Great resource for mass messaging! **Rating:** 5.0/5.0 stars **Reviewed by:** Lillian P. | Senior Recruiting Manager - Central Florida, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Mozeo?** All the resources in one plateform.Very simple to use. **What do you dislike about Mozeo?** Nothing really. Very easy to use and the online layout is very straightfoward. **What problems is Mozeo solving and how is that benefiting you?** It is allowing us to conneect with our applicants and follow upwith important reminders **Official Response from Ally Archer:** > Hi Lilian, We're thrilled to hear that you find Mozeo to be a great resource for mass messaging! We strive to make our platform simple and straightforward for our users. Best, Ally ### 21. Owner of retail business who handles all Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Ben W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Mozeo?** I can add additional credtis at any time as needed. Customer support has always answered my questions and help out with things I cannot fix. **What do you dislike about Mozeo?** It is a liitle hard to finally get to the area where you buy addiontal credits. Make is easer to find them. May straight on the dashboard. **What problems is Mozeo solving and how is that benefiting you?** It is allowing me to get an anouncment out to a lot of people all at one time. **Official Response from Ally Archer:** > Hi Ben, We're glad to hear that you appreciate our ability to add additional credits at any time and our helpful customer support. We will definitely take your feedback into consideration to make it easier to find the area to buy additional credits, possibly by placing it more prominently on the dashboard. Best, Ally ### 22. Amazing Text Software. **Rating:** 5.0/5.0 stars **Reviewed by:** Jagriti M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Mozeo?** I like best about Mozeo is that it is easy to use for texting our persons. It is easy to setup and very helpful for us. **What do you dislike about Mozeo?** I dislike about Mozeo is that if you check something in this software you need to login everytime. **What problems is Mozeo solving and how is that benefiting you?** Mozeo solve our problem like it is easy to use and very simple to navigate. Text messages are sent fast. Now in this software picture messages have been added, it's a great tool to use as a texting device. It's very helpful tool and also beneficial tool for our work. **Official Response from Ally Archer:** > Hi Jagriti, We're glad to hear that you find Mozeo easy to use and helpful for your texting needs. We appreciate your feedback about the login process and will take it into consideration for future improvements. Best, Ally ### 23. Mozeo provides a reliable, cost-effective solution for our needs. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Mozeo?** Easy-to-use. Easy-to-learn. Key users can get up-to-speed with no training. **What do you dislike about Mozeo?** The lack of a phone app adds complexity. **What problems is Mozeo solving and how is that benefiting you?** It is actually used for emergency communiucations. **Official Response from Ally Archer:** > We're glad to hear that Mozeo has been a reliable and cost-effective solution for your needs. We appreciate your feedback on the ease of use and learning curve. We understand the desire for a phone app and will take this into consideration for future improvements. Best, Ally ### 24. Mozeo review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2024 **What do you like best about Mozeo?** Great for confirming appointments and keeping in contact with your clients and prospective clients. **What do you dislike about Mozeo?** Sorting contacts into different groups or better filtering system would be a plus. **What problems is Mozeo solving and how is that benefiting you?** Customer retention and minimizing loss of time with scheduling conflicts. **Official Response from Ally Archer:** > We're glad to hear that Mozeo is helping you confirm appointments and stay in touch with your clients. We appreciate your feedback about sorting contacts and filtering, and we'll definitely take that into consideration for future improvements. Best, Ally ### 25. The next generation text messaging platform **Rating:** 4.5/5.0 stars **Reviewed by:** Neha G. | Science Writer/Editor, Marketing and Communications, Biotechnology, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2022 **What do you like best about Mozeo?** Versatility of the platform for all types of users and great customer support service. **What do you dislike about Mozeo?** The word limit for text messages is a little frustrating. **What problems is Mozeo solving and how is that benefiting you?** It helps me sending mass messages to everyone including during emergencies. I don't have to use my phone any more. ### 26. Easy System - Pay as You Go - No Contracts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2019 **What do you like best about Mozeo?** My boss was reluctant to try text messaging but we needed a way to reach hundreds of employees instantly on a weekly basis. Mozeo's set up costs were minimum and you buy text message units as you need them. They never expire and it's easy to use. **What do you dislike about Mozeo?** Creating specific subset lists from all your contacts could be easier. You can pretty much only move people one at time from list to list. It would be nice if I could check off 20 names at once and automatically create a mini-list for them. **What problems is Mozeo solving and how is that benefiting you?** We have to fill specific jobs quickly and we were contacting the employees by phone to see if someone would take a case in a certain location. Now, we just send them a list of open cases for the week and they call us in interested. ### 27. quick and easy messaging **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda H. | Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2019 **What do you like best about Mozeo?** I love that you can quickly get into Mozeo without having to wait long periods of time. The messaging is simple, so you dont have to worry about how to find people you need to message. Mozeo is overall a great app! **What do you dislike about Mozeo?** Its kind of outdated, so might need a newer look in the messaging spot. Otherwise, it is perfectly fine. **Recommendations to others considering Mozeo:** Definitely recommend Mozeo if you want a quick and easy access for messaging friends, clients, customers, anyone your heart desires, if they use mozeo, it is compatible to talk to anyone who uses it! **What problems is Mozeo solving and how is that benefiting you?** We can text any of our companies clients without having to wait a while until they respond. ### 28. Mozeo Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2018 **What do you like best about Mozeo?** Good, easy to use product. Simple to host any and all marketing communications. Primary use is SMS. **What do you dislike about Mozeo?** Wish the reports section would let us report based on a time frame. If this had been added on we may have considered staying on for a bit longer, but have since moved on to another vendor. **Recommendations to others considering Mozeo:** Listen to customer feedback and implement. Use of NPS would be a great addition. **What problems is Mozeo solving and how is that benefiting you?** SMS/MMS ### 29. Great texting software for large companies **Rating:** 4.0/5.0 stars **Reviewed by:** Caitland O. | Communications & Commercial Services Director, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2018 **What do you like best about Mozeo?** The price per text is very affordable, especially if you have a large amount of people to send a text message too. There are other great features, such as landing platforms, etc. **What do you dislike about Mozeo?** The five digit code that it sends from isn't unique to the organization. **Recommendations to others considering Mozeo:** The cost per text is one of the best rates I've found in comparison with other companies. **What problems is Mozeo solving and how is that benefiting you?** We send text blasts to our 4,000+members. It has been a great way to communicate outages, alerts, important announcements, etc. The landing page feature was also great when a text wasn't enough information. ### 30. A fun approach to public enagament in marketing! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2017 **What do you like best about Mozeo?** I enjoy the ease of set-up and the immediacy of impact **What do you dislike about Mozeo?** I’ve had a couple small glitchy things where the text number or phrase has changed unexpectedly **Recommendations to others considering Mozeo:** Offer more text keyword options or flexibility in usage **What problems is Mozeo solving and how is that benefiting you?** Mozeo offers us a unique and interactive way for us to engage event attendees with guaranteed brand awareness ### 31. Mozeo **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2017 **What do you like best about Mozeo?** Ease of communication is great. Grouping of contacts is nice as well. **What do you dislike about Mozeo?** So many tabs to add a contact or create a message. It can get confusing. **Recommendations to others considering Mozeo:** Make sure to search first and last names before creating a new contact to be safe. **What problems is Mozeo solving and how is that benefiting you?** Communication to a large mass. It's made it more streamlined. ### 32. The occasional Mozeo user. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** December 24, 2016 **What do you like best about Mozeo?** I have received great support from Mozeo when I run into trouble. **What do you dislike about Mozeo?** I have always had a hard time importing contacts. **What problems is Mozeo solving and how is that benefiting you?** We use it as an additional internal communications channel when email isn't working. ## Mozeo Discussions - [What is Mozeo used for?](https://www.g2.com/discussions/what-is-mozeo-used-for) - [View Mozeo pricing details and edition comparison](https://www.g2.com/products/mozeo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+19%3A37%3A23+-0500&secure%5Bsession_id%5D=0612db17-36e6-4976-a2d1-0bb6a05c6fd9&secure%5Btoken%5D=ee3bb1fabf6e42b48333569f041ad715b965f18a36f391567428d82ae095e654&format=llm_user) ## Mozeo Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing **Campaigns** - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Engagement** - Coupons and Promotions **SMS Platform** - Reporting - Automation - White Label - Short Codes - API Integration **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation ## Top Mozeo Alternatives - [Textedly](https://www.g2.com/products/textedly/reviews) - 4.6/5.0 (1,354 reviews) - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) - 4.5/5.0 (728 reviews) - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - 4.1/5.0 (3,013 reviews)