# Best Security Orchestration, Automation, and Response (SOAR) Software for Medium-Sized Businesses

## How Many Security Orchestration, Automation, and Response (SOAR) Software Products Does G2 Track?

**Total Products under this Category:** 81

### Category Stats (Jul 2026)

- **Average Rating:** 4.53/5 (↑0.02 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Singularity AI SIEM (+23.8%) - Among all products in this category, Singularity AI SIEM recorded the largest rating increase compared to last month

_Last updated: July 27, 2026_

## How Does G2 Rank Security Orchestration, Automation, and Response (SOAR) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 3,400+ Authentic Reviews
- 81+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Security Orchestration, Automation, and Response (SOAR) Software
 ![G2 Grid® for Security Orchestration, Automation, and Response (SOAR) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/security-orchestration-automation-and-response-soar/grids.png?focus%5B%5D=139264&focus%5B%5D=98376&focus%5B%5D=164907&focus%5B%5D=30500&focus%5B%5D=122123&focus%5B%5D=120746&focus%5B%5D=58203&focus%5B%5D=55254)

Highlighted products: KnowBe4 PhishER/PhishER Plus, Tines, Torq AI SOC Platform, Google Security Operations, Microsoft Sentinel, n8n, Check Point Infinity Platform, and ServiceNow Security Operations.

Underlying data: [Grid® JSON](https://www.g2.com/categories/security-orchestration-automation-and-response-soar/grids.json?focus%5B%5D=knowbe4-phisher-phisher-plus&focus%5B%5D=tines&focus%5B%5D=torq-ai-soc-platform&focus%5B%5D=google-security-operations&focus%5B%5D=microsoft-sentinel&focus%5B%5D=n8n&focus%5B%5D=check-point-infinity-platform&focus%5B%5D=servicenow-security-operations&segment=mid-market)

**Sponsored**

### Datadog

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2178&secure%5Bchosen_at%5D=2026-07-28T16%3A50%3A08Z&secure%5Bdisplayable_resource_id%5D=1081&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1081&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3824&secure%5Bresource_id%5D=2178&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsecurity-orchestration-automation-and-response-soar%2Fmid-market&secure%5Btoken%5D=646143d91c28551ba9c64127f2fca32ace756a50d0302e9011702ee03217427c&secure%5Burl%5D=https%3A%2F%2Fwww.datadoghq.com%2Fdg%2Fmonitor%2Ffree-trial-g2%2F%3Futm_source%3Dg2crowd%26utm_medium%3Dreview-site%26utm_campaign%3Ddg-coreplatform-multi-ww-en-g2&secure%5Burl_type%5D=custom_url)

[
KnowBe4 PhishER/PhishER Plus
](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews)

By [KnowBe4, Inc.](https://www.g2.com/sellers/knowbe4-inc)

[

4.5/5(571)

](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews)

What do users say?

Users consistently praise the product for its ease of use and efficient email threat management, which significantly streamlines the reporting and triaging of phishing emails. The intuitive interface

Pros and Cons

[
Phishing Prevention (42)
](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews?qs=pros-and-cons)[
Email Management (8)
](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews?qs=pros-and-cons)

[
Tines
](https://www.g2.com/products/tines/reviews)

By [Tines](https://www.g2.com/sellers/tines)

[

4.7/5(401)

](https://www.g2.com/products/tines/reviews)

What do users say?

Users consistently praise Tines for its intuitive interface and no-code automation, which make it accessible for both technical and non-technical users. The platform's ability to streamline complex wo

Pros and Cons

[
Ease of Use (49)
](https://www.g2.com/products/tines/reviews?qs=pros-and-cons)[
Missing Features (10)
](https://www.g2.com/products/tines/reviews?qs=pros-and-cons)

[
Torq AI SOC Platform
](https://www.g2.com/products/torq-ai-soc-platform/reviews)

By [torq](https://www.g2.com/sellers/torq)

[

4.8/5(150)

](https://www.g2.com/products/torq-ai-soc-platform/reviews)

What do users say?

Users consistently praise Torq for its ease of use and powerful automation capabilities, which streamline security workflows and enhance incident management. The platform's ability to integrate seamle

Pros and Cons

[
Ease of Use (67)
](https://www.g2.com/products/torq-ai-soc-platform/reviews?qs=pros-and-cons)[
Difficult Learning (18)
](https://www.g2.com/products/torq-ai-soc-platform/reviews?qs=pros-and-cons)

[
Google Security Operations
](https://www.g2.com/products/google-security-operations/reviews)

By [Google](https://www.g2.com/sellers/google)

[

4.4/5(62)

](https://www.g2.com/products/google-security-operations/reviews)

What do users say?

Users consistently praise the product for its ease of use and scalability, allowing teams to efficiently manage and respond to security threats. The integration with other Google services enhances its

Pros and Cons

[
Security (8)
](https://www.g2.com/products/google-security-operations/reviews?qs=pros-and-cons)[
Expensive (6)
](https://www.g2.com/products/google-security-operations/reviews?qs=pros-and-cons)

[
Microsoft Sentinel
](https://www.g2.com/products/microsoft-sentinel/reviews)

By [Microsoft](https://www.g2.com/sellers/microsoft)

[

4.4/5(296)

](https://www.g2.com/products/microsoft-sentinel/reviews)

What do users say?

Users consistently praise Microsoft Sentinel for its seamless integration with other Microsoft services, which enhances security monitoring and incident response. The platform's cloud-native architect

Pros and Cons

[
Real-time Monitoring (27)
](https://www.g2.com/products/microsoft-sentinel/reviews?qs=pros-and-cons)[
Cloud Dependency (12)
](https://www.g2.com/products/microsoft-sentinel/reviews?qs=pros-and-cons)

[
n8n
](https://www.g2.com/products/n8n/reviews)

By [n8n GmbH](https://www.g2.com/sellers/n8n-gmbh)

[

4.7/5(295)

](https://www.g2.com/products/n8n/reviews)

What do users say?

Users consistently praise n8n for its flexibility and powerful integrations, allowing them to create complex workflows with ease. The visual workflow builder is intuitive, making it accessible for bot

Pros and Cons

[
Ease of Use (77)
](https://www.g2.com/products/n8n/reviews?qs=pros-and-cons)[
Learning Curve (39)
](https://www.g2.com/products/n8n/reviews?qs=pros-and-cons)

[
Check Point Infinity Platform
](https://www.g2.com/products/check-point-infinity-platform/reviews)

By [Check Point Software Technologies](https://www.g2.com/sellers/check-point-software-technologies)

[

4.6/5(117)

](https://www.g2.com/products/check-point-infinity-platform/reviews)

What do users say?

Users consistently praise the ease of deployment and unified management capabilities of the Check Point Infinity Platform, highlighting how it simplifies security across multiple environments. The pla

Pros and Cons

[
Cloud Security (20)
](https://www.g2.com/products/check-point-infinity-platform/reviews?qs=pros-and-cons)[
Learning Curve (10)
](https://www.g2.com/products/check-point-infinity-platform/reviews?qs=pros-and-cons)

[
ServiceNow Security Operations
](https://www.g2.com/products/servicenow-security-operations/reviews)

By [ServiceNow](https://www.g2.com/sellers/servicenow)

[

4.4/5(75)

](https://www.g2.com/products/servicenow-security-operations/reviews)

What do users say?

Users consistently praise the product for its ease of use and integration capabilities, which streamline security operations and enhance collaboration between IT and security teams. The automation fea

Pros and Cons

[
Integration Capabilities (11)
](https://www.g2.com/products/servicenow-security-operations/reviews?qs=pros-and-cons)[
Difficult Setup (4)
](https://www.g2.com/products/servicenow-security-operations/reviews?qs=pros-and-cons)

[
Sumo Logic
](https://www.g2.com/products/sumo-logic/reviews)

By [Sumo Logic](https://www.g2.com/sellers/sumo-logic)

[

4.3/5(404)

](https://www.g2.com/products/sumo-logic/reviews)

What do users say?

Users consistently praise the ease of use and real-time insights provided by Sumo Logic, which significantly enhances their ability to monitor and analyze logs efficiently. The platform's robust query

Pros and Cons

[
Ease of Use (54)
](https://www.g2.com/products/sumo-logic/reviews?qs=pros-and-cons)[
Expensive (18)
](https://www.g2.com/products/sumo-logic/reviews?qs=pros-and-cons)

[
Splunk SOAR (Security...
](https://www.g2.com/products/splunk-soar-security-orchestration-automation-and-response/reviews)

By [Cisco](https://www.g2.com/sellers/cisco)

[

4.4/5(41)

](https://www.g2.com/products/splunk-soar-security-orchestration-automation-and-response/reviews)

What do users say?

Users consistently praise the product for its automation capabilities and flexibility in integrations, which significantly enhance security operations and incident response. Many appreciate how it str

Pros and Cons

[
Automation (16)
](https://www.g2.com/products/splunk-soar-security-orchestration-automation-and-response/reviews?qs=pros-and-cons)[
Expensive (16)
](https://www.g2.com/products/splunk-soar-security-orchestration-automation-and-response/reviews?qs=pros-and-cons)

[
Swimlane
](https://www.g2.com/products/swimlane/reviews)

By [Swimlane](https://www.g2.com/sellers/swimlane)

[

4.5/5(45)

](https://www.g2.com/products/swimlane/reviews)

What do users say?

Users consistently praise Swimlane for its robust automation and customizable workflows, which streamline incident response and enhance operational efficiency. The platform's ability to integrate with

Pros and Cons

[
Ease of Use (6)
](https://www.g2.com/products/swimlane/reviews?qs=pros-and-cons)[
Complexity (2)
](https://www.g2.com/products/swimlane/reviews?qs=pros-and-cons)

[
guardsix
](https://www.g2.com/products/guardsix/reviews)

By [guardsix](https://www.g2.com/sellers/guardsix)

[

4.3/5(108)

](https://www.g2.com/products/guardsix/reviews)

What do users say?

Users consistently praise the product for its ease of use and intuitive interface, which simplifies navigating complex security data. Many appreciate the comprehensive support and the ability to quick

Pros and Cons

[
Ease of Use (8)
](https://www.g2.com/products/guardsix/reviews?qs=pros-and-cons)[
Poor Interface Design (3)
](https://www.g2.com/products/guardsix/reviews?qs=pros-and-cons)

[
Blumira Automated Detection...
](https://www.g2.com/products/blumira-automated-detection-response/reviews)

By [Blumira](https://www.g2.com/sellers/blumira)

[

4.6/5(124)

](https://www.g2.com/products/blumira-automated-detection-response/reviews)

What do users say?

Users consistently praise the product for its ease of use and quick setup, allowing organizations to integrate and monitor their security environments with minimal effort. The automated alerts and act

Pros and Cons

[
Ease of Use (34)
](https://www.g2.com/products/blumira-automated-detection-response/reviews?qs=pros-and-cons)[
Limited Customization (11)
](https://www.g2.com/products/blumira-automated-detection-response/reviews?qs=pros-and-cons)

[
Shuffle
](https://www.g2.com/products/shuffle/reviews)

By [Shuffle AS](https://www.g2.com/sellers/shuffle-as)

[

4.8/5(15)

](https://www.g2.com/products/shuffle/reviews)

What do users say?

Users consistently praise the ease of use and integration capabilities of this software, highlighting its effectiveness in creating automated workflows with minimal learning curve. Many appreciate the

[
D3 Security
](https://www.g2.com/products/d3-security/reviews)

By [D3 Security Management Systems](https://www.g2.com/sellers/d3-security-management-systems)

[

4.2/5(69)

](https://www.g2.com/products/d3-security/reviews)

What do users say?

Users consistently praise the user interface and customer support of D3 Security, highlighting its ease of use and responsiveness. Many appreciate its ability to streamline incident management and enh

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Similar Categories

- [Incident Response](/categories/incident-response)
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- [Threat Intelligence](/categories/threat-intelligence)
- [AI SOC Agents](/categories/ai-soc-agents)
- [Breach and Attack Simulation (BAS)](/categories/breach-and-attack-simulation-bas)

- [Deception Technology](/categories/deception-technology)
- [Digital Forensics](/categories/digital-forensics)
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[Browse Security Orchestration, Automation, and Response (SOAR) Themes](/categories/security-orchestration-automation-and-response-soar/themes)

 ![Brandon Summers-Miller](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon Summers-Miller")
BS

Researched and written by [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)

Updated 

Products classified in the overall Security Orchestration, Automation, and Response (SOAR) category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Security Orchestration, Automation, and Response (SOAR) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Security Orchestration, Automation, and Response (SOAR) category.

In addition to qualifying for inclusion in the Security Orchestration, Automation, and Response (SOAR) Software category, to qualify for inclusion in the Medium-Sized Business Security Orchestration, Automation, and Response (SOAR) Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

Show More

* * *

## How Do You Choose the Right Security Orchestration, Automation, and Response (SOAR) Software?

### What You Should Know About Security, Orchestration, Automation, and Response (SOAR) Software

### What is Security, Orchestration, Automation, and Response (SOAR) Software?

Security orchestration, automation, and response (SOAR) software helps coordinate, execute, and automate tasks between various IT workers and tools. SOAR tools allow organizations to respond quickly to cybersecurity attacks and observe, understand, and prevent future incidents.

SOAR software gives organizations a comprehensive view of their existing security systems while centralizing the security data. By automating security responses and reducing manual tasks, SOAR helps to generate a faster and more accurate response to security attacks. It also helps better coordinate and route incident response to the most appropriate IT worker in real time.

**What Does SOAR Stand For?**

SOAR stands for security orchestration, automation, and response. SOAR software significantly contributes to identifying potential future security threats.

### What are the Common Features of Security, Orchestration, Automation, and Response (SOAR) Software?

Usually, a SOAR software offering operates under three primary software capabilities:

**Threat and vulnerability management:** Threat and vulnerability management examines key assets and prioritizes efforts to reduce risk. Working with other security teams, threat and vulnerability management helps prevent attacks by threat actors.

**Security incident response:** Security incident response addresses and manages the aftermath of a security breach, cyberattack, computer incident, or security incident. Security incident response is to handle the aftermath of a security breach in a way that limits damage, reduces recovery time, and reduces cost.

**Security operations automation:** Security operations automation is the technology that enables the automation and orchestration of security tasks. This can include both administrative duties and incident detection and response.

### What are the Benefits of Security, Orchestration, Automation, and Response (SOAR) Software?

The benefits of using a SOAR tool are that it lessens the impact of security incidents and reduces the risk of legal liability. SOAR software helps companies’ security teams by enabling them to:

**Maintain a central view:** One of the benefits of SOAR software is that it gives security staff a central view and enables control of existing security systems while centralizing data collection to improve a company's security posture, operational efficiency, and productivity.&nbsp;

**Automate manual tasks:** As with most software today, users are looking for help in terms of automation. SOAR software helps to manage and automate all aspects of a security incident lifecycle. This removes manual tasks, gives security staff more time to be productive, and allows them to focus on more mission-critical security tasks that do not require manual tasks.

**Define incident and response procedures:** SOAR software helps security systems define incident and response procedures. This helps to route security incidents to the correct security staff. SOAR can also prioritize and standardize the security response processes in a consistent, transparent, and documented way.&nbsp;

**Optimize incident response** : Because SOAR software helps security staff define incident and response procedures, incident response is more accurate. This accuracy enables security systems and staff to have improved responses where they may have to contain, eradicate, or recover crucial data.&nbsp;

**Identify and assign incident severity levels:** SOAR software helps to identify and assign incident severity levels. Severity levels in cybersecurity measure how severely a security incident impacts various parts of the organization. SOAR software automatically identifies and assigns severity levels, enabling the right security system and staff to respond appropriately. This means both can respond immediately to security incidents that may negatively affect an organization, such as networks, software, employee or customer data, etc.

**Support collaboration and unstructured investigations:** SOAR software supports collaboration and unstructured investigations in real time, helping route each security incident to the security system and security staff best suited to respond. Collaboration with other IT teams for tasks such as remediation or other departments such as legal is possible.&nbsp;

**Streamline operations:** By using SOAR software, organizations can streamline security operations for threat and vulnerability management, security incident response, and security operations automation. SOAR software connects these security elements while integrating disparate security systems. SOAR software’s playbooks allow users to orchestrate, streamline and automate tasks. Playbooks also codify the process workflows that streamline the SOAR software functions.

### Who Uses Security, Orchestration, Automation, and Response (SOAR) Software?

**IT and cybersecurity staff:** They use SOAR software to handle security alerts such as phishing, which includes looking for threat feed data from endpoints, failed user logins, logins from unusual locations, malicious VPN access attempts, and so on. It's also used to hunt for threats and respond to incidents from attached files for malware analysis, cloud-aware incident response, and automate data enrichment. Cybersecurity staff who assign incident severity and check other products for vulnerability scores also use SOAR platforms.

### Challenges with Security, Orchestration, Automation, and Response (SOAR) software

There are a number of challenges with SOAR software that IT teams can encounter.

**Skill gaps:** While there is the misconception that SOAR software could replace security staff, the tool is meant to augment security teams, allowing them to work efficiently and effectively but not replacing them. However, there still may be a skills gap as the security team must be able to create detailed workflows of their processes.

**Effective deployment:** Another challenge of SOAR software is that it must be deployed to the enterprise but also connected to the other applications and technologies, which can be very complicated. An organization must also have staff with enough skills to deploy and maintain the platform. The applications and technologies used by the enterprise must also be able to support or be integrated into the SOAR software. One of SOAR software’s greatest strengths is to connect and orchestrate other technologies; however, if each technology is unable to be integrated, it hampers the benefits of deploying SOAR software.

### How to Buy Security, Orchestration, Automation, and Response Software

#### Requirements Gathering (RFI/RFP) for Security, Orchestration, Automation, and Response (SOAR) Software

If an organization is just starting out and looking to purchase SOAR software, g2.com can help select the best one.

Most business pain points might be related to all of the manual work that must be completed. If the company is large and has a lot of networks, data, or devices in its organization, they may need to shop for a SOAR software that can grow with its organization. Users should think about the pain points in security to help create a checklist of criteria. Additionally, the buyer must determine the number of employees who will need to use the SOAR software and if they currently have the skills to administer it.&nbsp;

Taking a holistic overview of the business and identifying pain points can help the team springboard into creating a checklist of criteria. The checklist serves as a detailed guide that includes both necessary and nice-to-have features, including budget, features, number of users, integrations, security staff skills, cloud or on-premises solutions, and more.

Depending on the scope of the deployment, it might be helpful to produce an RFI, a one-page list with a few bullet points describing what is needed from SOAR software.

#### Compare Security, Orchestration, Automation, and Response (SOAR) Software

**Create a long list**

Vendor evaluations are an essential part of the software buying process from meeting the business functionality needs to implementation. For ease of comparison, after all demos are complete, it helps to prepare a consistent list of questions regarding specific needs and concerns to ask each vendor.

**Create a short list**

From the long list of vendors, it is helpful to narrow down the list of vendors and come up with a shorter list of contenders, preferably no more than three to five. With this list in hand, businesses can produce a matrix to compare the features and pricing of the various solutions.

**Conduct demos**

To ensure the comparison is comprehensive, the user should demo each solution on the shortlist with the same use cases. This will allow the business to evaluate like for like and see how each vendor stacks up against the competition.&nbsp;

#### Selection of Security, Orchestration, Automation, and Response (SOAR) Software

**Choose a selection team**

Before getting started, creating a winning team that will work together throughout the entire process, from identifying pain points to implementation, is crucial. The software selection team should consist of organization members with the right interest, skills, and time to participate in this process. A good starting point is to aim for three to five people who fill roles such as the main decision maker, project manager, process owner, system owner, or staffing subject matter expert, as well as a technical lead, head administrator, or security administrator. In smaller companies, the vendor selection team may be smaller, with fewer participants multitasking and taking on more responsibilities.

**Compare notes**

The selection team should compare notes and facts and figures which they noted during the process, such as costs, security capabilities, and alert and incident response times.

**Negotiation**

Just because something is written on a company’s pricing page does not mean it's final. It is crucial to open up a conversation regarding pricing and licensing. For example, the vendor may be willing to give a discount for multi-year contracts or for recommending the product to others.

**Final decision**

After this stage, and before going all in, it is recommended to roll out a test run or pilot program to test adoption with a small sample size of users. If the tool is well used and well received, the buyer can be confident that the selection was correct. If not, it might be time to go back to the drawing board.

### What does Security, Orchestration, Automation, and Response (SOAR) Software cost?

SOAR is considered a long-term investment. This means there must be a careful evaluation of vendors, and the software should be tailored to each organization's specific requirements. Once a SOAR solution is purchased, deployed, and integrated into an organization’s security system, the cost could be high, which is why the evaluation stage of selecting SOAR software is so crucial. The notion of rip-and-replace cost can be high. The SOAR vendor chosen should continue to provide support for the SOAR solution with flexibility and open integration.

#### Return on Investment (ROI)

Organizations decide to purchase SOAR software with some type of return on investment (ROI). As they want to recoup the money spent on the software, it is critical to understand the costs that will be saved in terms of efficiency.

SOAR software saves security staff costs by eliminating manual tasks. For example, SOAR software automatically investigates the scenario of email phishing attacks which is very common, so this task can be very repetitive and consumes security staff time if it is done manually. A large enterprise used actual data from its SOAR software deployment and compared it to the cost of handling email phishing investigations automatically using SOAR software versus handling them manually. The enterprise found that the reduction in staff time required to handle phishing emails equated to savings of over $680,000 per year.

### Security, Orchestration, Automation, and Response (SOAR) Software Trends

**Enterprises:** Due to the requirements to maintain such large-scale IT and network infrastructure, organizations such as large enterprises tend to be more interested in purchasing SOAR software. Having such large networks and more complex IT makes such organizations more vulnerable to security threats which is another drive to purchase SOAR software. Also, larger organizations have more employees with more devices, which increases threats if they are accessing workplace applications on these devices.

**Retail and e-commerce:** These industries have increased interest in SOAR software due to the vulnerabilities in PoS)transactions and online purchases. It is the processing of these monetary transactions which creates a security risk, especially there personal and financial information of customers. Adopting technologies such as location-based marketing for these types of purchases also makes the retail industry more vulnerable to security threats.