# Swimlane Reviews
**Vendor:** Swimlane  
**Category:** [Security Orchestration, Automation, and Response (SOAR) Software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 45
## About Swimlane
At Swimlane, we believe the convergence of agentic AI and automation can solve the most challenging security, compliance and IT/OT operations problems. With Swimlane, enterprises and MSSPs benefit from the world’s first and only hyperautomation platform for every security function. Only Swimlane gives you the scale and flexibility to build your own hyperautomation applications to unify security teams, tools and telemetry ensuring today’s SecOps are always a step ahead of tomorrow’s threats.



## Swimlane Pros & Cons
**What users like:**

- Users find Swimlane to be **extremely easy to learn** , enabling seamless automation and integration with various tools. (6 reviews)
- Users value the **easy integrations** of Swimlane, which enhance business processes and support seamless security monitoring. (6 reviews)
- Users value the **versatility and support** from Swimlane, allowing for easy, tailored workflow solutions. (6 reviews)
- Users value the **seamless integration capabilities** of Swimlane, enhancing security monitoring across various tools effortlessly. (6 reviews)
- Users value the **low-code automation** of Swimlane, enabling extensive customization and quick responses across security operations. (5 reviews)
- Customer Support (3 reviews)
- Customization (3 reviews)
- Incident Management (3 reviews)
- No Coding (3 reviews)
- Dashboard Customization (2 reviews)

**What users dislike:**

- Users find Swimlane&#39;s setup process to be **complex and confusing** initially, requiring time to gain comfort and understanding. (2 reviews)
- Users face a steep **learning curve** with Swimlane, requiring time and possibly technical help for effective use. (2 reviews)
- Users find Swimlane has **limited resources** , complicating deployment and requiring skilled expertise for effective setup. (2 reviews)
- Users experience **slow customer support** and challenges with upgrades, though some assistance is available when needed. (2 reviews)
- Users find the **poor interface design** of Swimlane cluttered and difficult to navigate, needing a modern refresh. (2 reviews)
- Users find the **update issues** complex, as upgrades can fail and support responses are sometimes slow. (2 reviews)
- Complex Implementation (1 reviews)
- Difficult Customization (1 reviews)
- Difficult Learning (1 reviews)
- Difficult Setup (1 reviews)

## Swimlane Reviews
  ### 1. Powerful SOAR Platform with Strong Reporting but Complex Setup

**Rating:** 3.5/5.0 stars

**Reviewed by:** Wasiim G. | Analyste en sécurité de l'information, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2025

**What do you like best about Swimlane?**

Swimlane SOAR provides robust reporting and case management features that make incident tracking and auditing much more streamlined. The dashboards and metrics offer valuable visibility into SOC efficiency, helping to measure response times, case resolution and analyst workload. For our POC in the context of building a SOC, these capabilities have been particularly insightful.

**What do you dislike about Swimlane?**

The initial deployment and playbook design are resource-intensive and demand skilled engineering expertise. Connectors and APIs require frequent updates.Additionally, poorly tuned or over-automated playbooks risk escalating false positives into automated actions. These challenges became evident during our POC phase.

**What problems is Swimlane solving and how is that benefiting you?**

Swimlane is helping us automate and orchestrate repetitive SOC tasks such as alert triage, enrichment and case tracking. Instead of hiring a team of analysts and having them spending excessive time on manual data gathering or repetitive response steps, playbooks streamline these processes and ensure consistency. The centralized case management also improves visibility across incidents, making reporting much more efficient.

The main benefit seen during the POC has been a reduction in analyst workload and faster incident handling, while also providing metrics and dashboards to track overall SOC performance. For us, in the context of building a SOC, Swimlane is providing both operational efficiency and governance-level visibility via Reporting.

  ### 2. I have used swimlane as an analyst and have had a little experience working with the backend.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maguire S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about Swimlane?**

I like how customizable the tool is and how easy it is to adjust it to your liking. I have ran into a lot of problems with the tools I use to perform my job but have never been able to fix it but with Swimlane, I can easily go in and adjust specific items with ease to perform most efficiently.

**What do you dislike about Swimlane?**

Swimlane has been slow at times with working through tasks and will sometimes go out while doing my everyday work. This isnt too frequent but can be annoying at times when I have to catchup after the downtime and make up the work on the time I lost.

**What problems is Swimlane solving and how is that benefiting you?**

Swimlane is helping me to automate my work by giving me a simple and easy-to-use interface to work through cases and be able to function as efficiently as possible. This makes my investigation time quicker and allows me to focus on the more important cases.

  ### 3. Powerful Automation with Swimlane

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2023

**What do you like best about Swimlane?**

Swimlane provides us with a comprehensive view of our entire toolset. With Python, we can creatively brainstorm solutions to problems that were previously unfeasible without the flexibility Swimlane provides. This enables us to respond quickly to various operational issues, compliance problems, and security incidents.

**What do you dislike about Swimlane?**

We utilize the original Swimlane Platform, which is built around Python. To leverage Swimlane to its fullest potential, having a Python developer to assist with implementation and customization is recommended. While Swimlane offers out-of-the-box integrations, tailoring them to your specific needs is necessary. Swimlane provides professional services to assist with it all. It's worth noting that Swimlane Turbine is a low-code solution that isn't dependent on Python development experience.

**What problems is Swimlane solving and how is that benefiting you?**

High Mean-Time to Resolution Metric (MTTR):
The primary goal we achieve with Swimlane is the reduction of the Mean-Time to Resolution metric. We can efficiently bring in detections, correlate them into incidents, identify and enrich organizational assets, enhance indicators of compromise with both open and closed-source threat intelligence, address alert tuning requirements, and respond to and remediate incidents when required. By consolidating all relevant information in one place for our analysts and eliminating the need to switch between multiple tools, we effectively reduce the Mean-Time to Resolution metric. This solution addresses several challenges encountered in our Security Operations Center, including dealing with alert fatigue, reducing user errors with data entry, and accelerating the resolution of incidents.

Synchronizing our Alerting Toolset:
When an incident is closed out in Swimlane, it automatically closes all alerts associated with the incident generated by their respective tools. This automation reduces the need for manual intervention and ensures our toolset maintains accurate information. For senior leadership, this provides accurate vendor-specific dashboards based on different tool-specific metrics. For our analysts, it provides a method to locate incidents in Swimlane based on comments left in other tools.

Synchronizing our Threat Intelligence:
When actionable threat intelligence becomes available, we utilize Swimlane to synchronize indicators of compromise with our toolset. This proactive approach detects and prevents activity in our EDR, NDR, SIEM, ESG, etc., based on findings from our own incidents as well as open and closed-source threat intelligence providers. Our analysts can focus on the current alerts and incidents rather than manual tasks like updating lists of indicators.

  ### 4. Security automation is the way

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about Swimlane?**

It's a 'when there's a will, there's a way' type of product.  What you want to achieve can be done using it.  We use it to automat repetitive tasks, perform automated rapid response on security alerts and incidents, and centralize majority of security operations through it.  It saves a lot of time and hours for us.

**What do you dislike about Swimlane?**

There isn't much we dislike about it except for update/upgrade process.  It's a bit more involved than other products where you just click on upgrade and you are done.  But this is just a very minor dislike.

**What problems is Swimlane solving and how is that benefiting you?**

We are a small team and not stuffed 24/7.  Swimlane saves us hours since we are able to automate a lot of processes that would otherwise consume a lot of our team's time.  We are also able to rapidly respond on security alerts through automation as well.  The time between discovery and response gets cut down to minutes when it comes to certain alerts/incidents.

  ### 5. Reliable and intuitive SOAR platform.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Patrick B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about Swimlane?**

I love the personalization Swimlane offers and how robust it is for each user. I am able to set up my own reports and it works with our SIEM, Elastic, flawlessly. Support from Swimlane is always prompt and we rarely have downtime that significantly affects our work. Any bugs found can be reported and new features are constantly being developed.

**What do you dislike about Swimlane?**

Initially, there can be a lot going on and it can be confusing until you get comfortable with Swimlane and setting it up in your environment. The process is well worth it and you learn a great deal about the SOAR from the process.

**What problems is Swimlane solving and how is that benefiting you?**

Swimlane is helping us organize alerts and events from our SIEM.

  ### 6. Unlimited Security Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fraser Y. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about Swimlane?**

Swimlane is extremely easy to learn and the low-code automation allows for seemingly endless automation opportunities across the entire security landscape. The Swimlane platform can integrate with any tool or IT product to enchance the business and provide security monitoring.

**What do you dislike about Swimlane?**

Swimlane's UI could use some work. It needs a refresh to look less bland and given a more modern look.

**What problems is Swimlane solving and how is that benefiting you?**

Swimlane automates repeitive tasks and save Security Analysts tons of time so that they don't have to spend all day doing manual tasks. Alerts can be automatically enriched with threat intelligence information from multiple platforms giving users better insights. Automated Incident Response actions provide instant remediation to stop threats as soon as they happen.

  ### 7. Swimlane is a Powerfull SOAR tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Luis Armando M. | Pre sales and Implementation Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about Swimlane?**

Swimlane lets you create a playbook easily and integrate with almost every integration, security appliance, cloud, security validations, communication, mail, etc. hundreds of technologies that you can get and send data to improve your playbooks. Integration is fast and easy to create, config, and use.
The web interface helps to understand all you need to create, maintain and reuse your application base to new playbooks or improve the existents with new features using a low-code approach.

**What do you dislike about Swimlane?**

Could be complex to maintain the infrastructure if you use existing clusters with Kubernetes and some skills are needed but support helps to solve always on time.

**What problems is Swimlane solving and how is that benefiting you?**

Permite to automate incident response integrating to AD, user management, security appliances, and other technologies to prevent an incident escalate while the teams are notified and the tickets needed are created automatically with all information already attached to the ticket.

  ### 8. Easy SOC Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about Swimlane?**

Capability to create new workflows and automations on the fly to resolve niche or one off issues in dealing with Alert triage.

**What do you dislike about Swimlane?**

Slight learning curve. Starting from scratch is a bit of an undertaking but documentation and support supplement the issue.

**What problems is Swimlane solving and how is that benefiting you?**

Swimlane allows us to orchestrate and run play books to stream line legitimate alerts that need manual analyst intervention. Swimlane provides us the ability to funnel, shape and enrich alerts to simply action items for our analysts.

  ### 9. Great product and team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2023

**What do you like best about Swimlane?**

I like that it gives you the capability to develop your own solution and the customer success team is great.

**What do you dislike about Swimlane?**

Marketplace is outside of Swimlane itself

**What problems is Swimlane solving and how is that benefiting you?**

Swimlane solves the problem of taking all alerts and performing automation to provide to analysts into our ticketing solution. It saves them time on alerts and mundane tasks.

  ### 10. Increased Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Curtis P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about Swimlane?**

The low code solution has allowed our team to develop the platform into what our team needs. We have been able to leverage automation to scale our business in a way that keeps our staffing down even while increasing the variety of services being offered.

**What do you dislike about Swimlane?**

The UI design could use some polishing to look less industrial. The overall look does tend to appear boxy and rigid. Outside of the UI, the platform is phenomenal.

**What problems is Swimlane solving and how is that benefiting you?**

Swimlane is solving the problem of repetitive tasks and actions that analysts would normally need to perform manually. It is also allowing us to leverage API calls with other tools to respond without having to provision access for each person on our team in the customer's environment and tools.

  ### 11. Swimlane -- Very Flexible SOAR Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amulya N. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 22, 2023

**What do you like best about Swimlane?**

The flexibility  to create a playbook easily and able to easily integrate with all the integrations with the prebuilt plugins.

**What do you dislike about Swimlane?**

Since the product is new in the market, there are very limited resources online. Other than that I give it a thumbsup!!

**What problems is Swimlane solving and how is that benefiting you?**

Automating the incident response, Ip blocking, vulnerability scanning etc.,  Manual block of IP involves multiple people doing the manual work on Firewall servers, using Swimlane we automated it and blocking the ip within 20-40 mins.

  ### 12. I use Swimlane for everyday work to investigate and sort cases.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Collin S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about Swimlane?**

I like that Swimlane is highly customizable and easy to use. I am able to navigate very easily while effeciently performing my work as well.

**What do you dislike about Swimlane?**

One of the downsides of Swimlane has to be the stability. Swimlane can sometimes get bogged down due to the amount of system errors.

**What problems is Swimlane solving and how is that benefiting you?**

Swimlane is grea for organizing our cases. I can effectively use filters to lower the amount of results when attempting to narrow in on a case.

  ### 13. Overall intuitive platform for case management and automation workflow.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2023

**What do you like best about Swimlane?**

Ease of use once you are  somewhat familiar with the product. Custome applications allow integration with many tools within your environment. Migration and backup tasks are straight forward wiht no issues,

**What do you dislike about Swimlane?**

Support is sometimes slow to respond. Also had issues with upgrades/pdates failing requiring engineers to diagnose issues.

**What problems is Swimlane solving and how is that benefiting you?**

Case management for Incident Response. Also helping us with security response actions, cutting down the time our analysts take to espond.

  ### 14. Make Your Life Easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matic K. | Regional Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Swimlane?**

One of a kind! I really like to work with Swimlane, because it is not so common anymore that you have a proper product and a team behind it. Well done and I hope they will stay the same.

**What do you dislike about Swimlane?**

So hard I try to find any dislike but I cannot find it to be honest, I could say price compares to SIEM solutions, but still overall the SOAR solution is not cheap.

**What problems is Swimlane solving and how is that benefiting you?**

It makes our life really easier, because integration with existing solutions is smooth and all the playbooks behind it makes the use of our SOC much faster and better.

  ### 15. The best Python Runspace

**Rating:** 5.0/5.0 stars

**Reviewed by:** nico W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 27, 2023

**What do you like best about Swimlane?**

Place for all my python scripts and basically a database that you can run ad hoc python tasks as you see fit.

**What do you dislike about Swimlane?**

No preprocessing of alerts and or incoming data.

**What problems is Swimlane solving and how is that benefiting you?**

Automation of alerts from multiple sources to one source of truth.

  ### 16. Integrations Galore

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about Swimlane?**

I'm especially impressed by its seamless integration capabilities and the customizable dashboard. Support is awesome, Easy to implement simple integrations.

**What do you dislike about Swimlane?**

The workflow pages can seem cluttered and hard to navigate when it gets complex

**What problems is Swimlane solving and how is that benefiting you?**

Swimlane is solving many problems to help elminate manual tasks that will free up analyst time to accomplish other things.

  ### 17. Working with the swimlane team has been an amazing experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about Swimlane?**

I like the versatility and the swimlane staff have been great to work with.

**What do you dislike about Swimlane?**

I dislike how each input needs to be a record.  I wish you could have data within a record without needing to create a seperate application to hold that data.

**What problems is Swimlane solving and how is that benefiting you?**

We were able to automate many activities for a client.

  ### 18. Great platform with good look

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bradley F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about Swimlane?**

Swimlane allows us to create workflows for our operations, while making it easy to do so.  In the past we've had to consider so many different elements when designing solutions; Swimlane wraps all these up in one package, making it simple and straightforward.

**What do you dislike about Swimlane?**

There could be more community around Swimlane, and more examples of widgets / plugins would be appreciated.

**What problems is Swimlane solving and how is that benefiting you?**

Swimlane is helping to reduce the labor hours required to ingest and respond to security events from our customers. With everything we need in one area, it makes our productivity increase significantly.

  ### 19. With Swimlane. response time is reduced and Analysts can be more productive in their roles.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about Swimlane?**

The ability to be flexible while also allowing us to automate multiple internal tools and processes. This allows out teams to perform more technical functions and introduce new use-cases all the time.

**What do you dislike about Swimlane?**

While not every tool may be built for Swimlane, their team seems to understand the needs of customers and will typically respond with solutions within a decent timeframe.

**What problems is Swimlane solving and how is that benefiting you?**

We have synchronized our processes and procedures by utilizing the orchestration and automation functionality to streamline data analysis and minimalize alert fatigue.

  ### 20. Swimlane is a must have solution for every SOC

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about Swimlane?**

Swimlane is one of the best SOAR platforms in the market in terms of ease of use and the flexibility to integrate with many different solutions out there in the market.

**What do you dislike about Swimlane?**

As the product is considerably new in the market, there are pretty limited resources online, and the community might not be as huge as other SOAR platforms. However, this can be improved with time.

**What problems is Swimlane solving and how is that benefiting you?**

Swimlane helps automate many processes in the organisation, reducing the decisions needed in our SOC team. It enables our SOC team to be more efficient as they can focus on other tasks which cannot be automated.

  ### 21. SwimLane SOAR Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike W. | Security Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about Swimlane?**

The ability to automate Threat Enrichment, Case Creation and Customer Escalation and remediation are Amazing!

**What do you dislike about Swimlane?**

As an administrator of the platform, sometime integrations fall a bit behind, but this is normally overcome by the Swimlane support team.

**What problems is Swimlane solving and how is that benefiting you?**

SIEM Alarm ingestion is the number one problem we as a SOC have, Swimlane does this amazingly.

  ### 22. A smart decision for my overall Security Operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.)

**Reviewed Date:** March 28, 2022

**What do you like best about Swimlane?**

Swimlane has a very clean interface and the customer success team is dedicated to ensureing we are deploying the best uses cases.

**What do you dislike about Swimlane?**

I can see Swimlane requiring a litte more effort than I originally expected.

**Recommendations to others considering Swimlane:**

It's a no brainer.

**What problems is Swimlane solving and how is that benefiting you?**

We are beginning to tackle the low hanging fruit.  This has begun to give cycles back to the team.

  ### 23. It is a platform that is used in process flow diagram or flowcharts.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2019

**What do you like best about Swimlane?**

I like this platform best hence it is used in process flow diagrams,or flowcharts,that visually distinguishes job sharing and responsibilities for sub-processes of business process..swimlane may be arranged either horizontally or vertically.

**What do you dislike about Swimlane?**

This platform works well in well enabled network and Android devices that uses electricity. 

**Recommendations to others considering Swimlane:**

It is the best platform ever because many process modeling methodologies utilize the concept of of swimlane as a mechanism to organize activities into separate visual categories

**What problems is Swimlane solving and how is that benefiting you?**

I have been using this platform in my systems in order to organize activities into separate visual categories so as to illustrate  different functional capabilities or responsibilities .

  ### 24. Ultimate security analyst and response

**Rating:** 4.5/5.0 stars

**Reviewed by:** Richard N. | Information Technology Manager, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 19, 2019

**What do you like best about Swimlane?**

I like its security solution and services for apps and its automation system with high speed.

**What do you dislike about Swimlane?**

I don't see anything wrong about it. It is perfoming well.

**Recommendations to others considering Swimlane:**

Increased situation awareness with threat intelligence everyone should have it.

**What problems is Swimlane solving and how is that benefiting you?**

Solving security issues with less number of security analyst.

  ### 25. Swimlane : Easy to configure Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anushka S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2018

**What do you like best about Swimlane?**

I have used so many security options through put my professional career. So many different products has different features and limitations but when some one recommended me Swimlane security. I was not sure about it in starting but when i started experiencing it is by far the best platform i have known till now. Swimlane is easy to configure SOAR platform which equips security teams with machine speed analysis and response throughout the entire incident response process. Other best thing about Swimlane is its orchestration capabilities. It can be integrated with any system and secure whole company's services and products.

**What do you dislike about Swimlane?**

I think they need to little improve their incident response feature. I guess there are lots of companies who have better than swimlane.

**What problems is Swimlane solving and how is that benefiting you?**

Well we had to use different security for different products but Swimlane managed to integrate whole system in one. That was the best feature of Swimlane.

  ### 26. Swimlane : SOAR platform 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kushal R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2018

**What do you like best about Swimlane?**

Swimlane 's Security automation, Orchestration, And Response platform which is also known as SOAR in short. It provides prepackage which is fully integrated, dynamic case management and automated workflows which standardizes and accelerates , incident response processes to improve consistency, decrease mean time to resolution and lower operating costs. swimlane's automation and orchestration easily adapts to fit your people, security processes and technologies. It integrate company's entire arsenal of security tools with its existing people and processes for faster more effective indecent response. Security teams are empowered to replace slow, manual activities with machine speed decision making. 

**What do you dislike about Swimlane?**

Great product with great features nothing to dislike i give it a thumbs up.

**Recommendations to others considering Swimlane:**

Great experience give it a shot..

**What problems is Swimlane solving and how is that benefiting you?**

In past we were having many problems related to security and attacks then we installed the swimlane and now it helps us to protect against Incident management and threat detection. It made out system nice and clean and protected with malicious activity. 

  ### 27. Definitely empowers security operations!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2019

**What do you like best about Swimlane?**

1) What they advertise in their website "empowers security operations teams with machine-speed decision making throughout the entire incident response process" is what it has truly been. 
2) It has automated workflows  for incident response process that helps us a lot.

**What do you dislike about Swimlane?**

Can't think of anything on the top of my head. 

**Recommendations to others considering Swimlane:**

If you have a lot of incidents from many business units. This tool will be of great help. 

**What problems is Swimlane solving and how is that benefiting you?**

We use it for incident response and management. The automated features have really helped us triage incidents in an effective manner. This has gained us trust with our business partners. 

  ### 28. Swimlane Incident Response Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sikandar K. | Sikandar Khanna, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 10, 2018

**What do you like best about Swimlane?**

Swimlane provides different models for threat and vulnerability management such as attack path modeling, risk modeling and threat modeling.It comes with Native Vulnerability Assessment capability and can also apply business context to assets. It also provides Automated Threat Remediation and Threat Mitigation too.

**What do you dislike about Swimlane?**

It doesn't provide security policy automation. It also doesn't have 3rd party integration with VA tools and Application Security Testing Tools.

**Recommendations to others considering Swimlane:**

I'll definitely recommend this as it is affordable and comes with the most of the latest and needed features available in market plus amazing QoS.

**What problems is Swimlane solving and how is that benefiting you?**

We implemented threat prevention and remediation for one of our client's requirement and also provided analytical tools to track threats.

  ### 29. Swimlane

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amit S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2018

**What do you like best about Swimlane?**

Swimlane provides pre-packaged workflows for common use case such as Malware Outbreak which is not common in other providers. Apart from that it also allows collaboration across stakeholders. Swimlane also provides magnificent threat and vulnerability management which includes threat modeling, risk modeling , threat intellence correlation and  workflow management. 

**What do you dislike about Swimlane?**

Swimlane provides most of the facilities but doesn't support policy automation and integration with configuration assessment tools which is the reason why we can't configure 3rd party VA and other security tools.

**Recommendations to others considering Swimlane:**

I would definitely recommend swimlane to all the security experts and users as it provides all the features needed to manage and implement security operations.

**What problems is Swimlane solving and how is that benefiting you?**

We Implemented Incident management and threat detection using swimlane. It also provides security analytics which actually helps to find the real problem.

  ### 30. Swimlane : Leader in SOAR

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kushal R. | Software Engineer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2018

**What do you like best about Swimlane?**

Swimlane is leader in security orcheastration, automation and response (SOAR). By automating time-intensive, manual processes and operational workflows and delivering powerful, consolidated analytics, real time dash boards and reporting from across your security infrastructure, Swimlane maximizes the incident repose capabilities of overburdened and understaffed securities.

**What do you dislike about Swimlane?**

On my personal experience i think d3 security is better than Swimlane. They have better customer support but over all swimlane is also good. Both are advanced and have some pros and cons.

**Recommendations to others considering Swimlane:**

It was good experience.

**What problems is Swimlane solving and how is that benefiting you?**

Well there were many benefits of Swimlane but which i liked most was They are very good at detecting malicious activity and generating alerts. so threat detection is no longer the issue. It manages alerts, increases situational awareness with integrated threat intelligence.

  ### 31. Swimlane SOAR

**Rating:** 4.5/5.0 stars

**Reviewed by:** Graham W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 11, 2018

**What do you like best about Swimlane?**

Swimlane coordinates the majority of an association's security instruments and related framework with its current individuals and procedures to organize speedier, more powerful occurrence reaction and danger administration. This enables the association to quicken and streamline episode reaction forms by unifying all pertinent occasion information in one stage and computerizing institutionalized work processes. Swimlane tracks all venture security assignments and gives brought together access to oversee cases, reports, dashboards and measurements for people and groups.

**What do you dislike about Swimlane?**

I think they have to little enhance their occurrence reaction highlight. I figure there are heaps of organizations who have superior to swimlane. Swimlane gives a large portion of the offices yet doesn't bolster approach mechanization and coordination with setup appraisal apparatuses which is the motivation behind why we can't arrange outsider VA and other security instruments.

**Recommendations to others considering Swimlane:**

Truly I do prescribe utilizing swimlane for security implemetation for any of your application.If your application is excessively worried about security than mechanizing it will most likely help you to ad lib security answer for your application.You should have a go at utilizing swimlane and I for one prescribe you to do as such.

**What problems is Swimlane solving and how is that benefiting you?**

Moderate, manual procedures confine an association's proactive danger chasing capacities. Most risk inquire about incorporates gathering proof by physically penetrating down into logs or parcel catches and getting to numerous outsider frameworks. By incorporating an organization's whole security toolset and exploiting Swimlane's case administration capacities, experts have an unmistakable photo of the entire setting of an alarm or episode without having to physically chase for this data. Investigators would then be able to invest more energy chasing new dangers and stretching out beyond warnings

  ### 32. Best report for SOC Managers.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shiva R. | cloud security manager, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2018

**What do you like best about Swimlane?**

Swimlane is the application for security which gives the best security report on how the teams are performing to the SOC managers.This is the best thing that I like.Also its SOAR platform i.e. Security orchestration,automation and incident response platform adapts easily and intuitively to  the case management with extensive reporting and visualization which helps managers like us to easily track and monitor on specific SOC activities and effectiveness.So it has such good features.

**What do you dislike about Swimlane?**

I think they should add some more addons for security integration and make the application more smarter.

**Recommendations to others considering Swimlane:**

I surely recommend swimlane for its great monitoring and analyzing features which it has and also its SOAR platform is fully adaptable to case management which is also one of the reason why I prefer using swimlane.

**What problems is Swimlane solving and how is that benefiting you?**

I am using swimlane mainly for tracking and monitoring SOC activities for particular application and also  to monitor the task and work performed by our security team members so that we can plan accordingly and improvise the work power smartly.Also as a security analyst I implemented the automation and orchestration of security for a application using swimlane.

  ### 33. Advanced incident management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Biswa A. | Security Manager, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2018

**What do you like best about Swimlane?**

Swimlane provides best and advanced incident management features.I like it incident management features like Corrective actions,Incident reporting,Root cause diagnosis,task management and also ticket management.Using all of this features you can create the best incident management system for your application.It easily facilitates managing of ticket generation and corrective actions through which you can create a perfect security system.

**What do you dislike about Swimlane?**

I have nothing to dislike about swimlane.

**Recommendations to others considering Swimlane:**

I like swimlane and so I suggest you also start using swimlane so that you can develop some better security algorithms and system for your application.It provides best incident response system with various features like ticket management and root cause detection.This are the reasons I recommend using swimlane.

**What problems is Swimlane solving and how is that benefiting you?**

I use swimlane for developing security tools for my organization.I have used all of its incident response features like corrective actions,incident reporting,root cause diagnosis and task and ticket management.Using corrective actions and incident reporting I have created great incident response systems for our applications.

  ### 34. Security Orchestration at its best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Silsa M. | Cloud security specialist, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2018

**What do you like best about Swimlane?**

To use more than one security solution helps you best achieve what level of security you want to achieve so swimlane provides that type of security orchestration which I like and using it you can integrate more than one security tools and make them work together easily.I also like other things like it automation for dumb task which are assigned to security analysts.

**What do you dislike about Swimlane?**

I like everything about swimlane that I have used till now.

**Recommendations to others considering Swimlane:**

I recommend using swimlane for acheiveing best security orchestration because using that we can join more than one security tools togather and make them work together.Also I recommend you to use swimlane for automating services.This are my recommendations for you.

**What problems is Swimlane solving and how is that benefiting you?**

I use swimlane to achieve security orchestration for my application.So I use swimlane to integrate every security tools and using this application I have achieved at it best.And I am using this to also automate the security application.I used swimlane's security orchestration to integrate multiple security application to my application and protect privacy of my application.

  ### 35. Automate Alarm Response swiftly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samuel H. | Cloud Security Analyst, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2018

**What do you like best about Swimlane?**

Swimlane helps us to automate the alarm response in a secured network swiftly whenever there is any triggered alarm in the network.It also works best for security orchestration in the network.Using swimlane we can make the people and process to work coherently and automatically.This helps us optimize our resources.It is the best platform for automating security tasks.

**What do you dislike about Swimlane?**

Not much to dislike about swimlane because it is easy to use.

**Recommendations to others considering Swimlane:**

I reommend using swimlane for security orchestration and security automation and also if you want a high class security for your project or any application then also swimlane is a good option.

**What problems is Swimlane solving and how is that benefiting you?**

I have used swimlane for certain projects and applications for integrating security alarm response system into the application network.I have also used it to setup firewall for one of my cloud application.It serves as the best application to protect us from attackers and also gives you a best security setup for your application.

  ### 36. Great Security Check- Problem Solver

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sam G. | Cloud security analyst, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 05, 2018

**What do you like best about Swimlane?**

The best part of this software is it stops the attacker trespass the system data. Also it allow the  analyst to work on the correct data if by mistake they are working on the incorrect data. The firewall is just marvelous. If has 7 level of security which is almost impossible for the attacker to crack it. The best thing about the software is it helped our company to solve issue related to data consolidation errors and also allows the analyst to review the malicious activity on real time basis.

**What do you dislike about Swimlane?**

Well there is nothing to dislike about this software but yes it has given very good competition to well-known security softwares. 

**Recommendations to others considering Swimlane:**

I would definitely recommend to all the organisations who are facing security issues both internally and externally. I personally believe that it has been better than other well known softwares. Also it provides you the best access to firewall and the malicious activity detection by swimlane is best.So I recommend using swimlane to you for improvising security checks.

**What problems is Swimlane solving and how is that benefiting you?**

Well our basic problem was security about  our data and many other malicious activity which were carried out internally in our organisation which is now totally under our control due to SWIMLANE as it has varied security checks which an attacker is not able to trespass it. And yes also data consolidation error has gone permanently.

  ### 37. Great Incidence Response

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rutu M. | Cloud Security Analyst, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 05, 2018

**What do you like best about Swimlane?**

Swimlane has provided me with the best incident response system which can give you almost accurate and real-time response whenever any incident occurs and also generate log for the same so that the concerned department can take necessary action to prevent similar incidents in the future.It also has the best automation for security such as automation of smartly analyzing security logs.So it is best.

**What do you dislike about Swimlane?**

I like everything about swimlane so nothing to dislike about it.

**Recommendations to others considering Swimlane:**

I recommend using swimlane because it has many great features which can be used to generate above par security solutions and services for your application.It has many things which I can say are worth trying such as I love the automation system which are worth experimenting for your application and also you can try the incident response which adapt to the environment automatically.So I recommend using swimlane.

**What problems is Swimlane solving and how is that benefiting you?**

My business requires me to have high quality security standards so we use swimlane and use orchestration,automation and also incident response features of swimlane along with some other applications to provide best security for concerned application as required.I have also used swimlane solely for one application and used it for intelligent security response system.

  ### 38. Swimlane-Security task automater and manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexa M. | Cloud Engineer, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 04, 2018

**What do you like best about Swimlane?**

I like many things about swimlane but the best thing is that you can automate the security task through swimlane and replace repetitive tasks which are boring and make that automated and leave the security officials to do more interesting and innovative task and also improve the security solutions. 

**What do you dislike about Swimlane?**

I think the cost is little high and not all mediocre companies can afford.

**Recommendations to others considering Swimlane:**

My recommendation of using swimlane to all security analysts is that you should start using swimlane for automating your boring repetitive tasks and spend that important time in innovating security solutions so you should start using it.

**What problems is Swimlane solving and how is that benefiting you?**

I have used swimlane for automating repetitive security task which reacts on normal events like sending security alert to the user if it starts accessing the application in unrestricted manner or any other suspicious tampering manner.So you can use it for other security applications also which totally depends on your creativity to create security workflows.

  ### 39. Single Solution for Security Solutions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ishita M. | Cloud Developer, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 04, 2018

**What do you like best about Swimlane?**

Swimlane empowers your organization to solve the security issues with less number of security analysts because funding more security analysts might be more costlier than equipping your application with swimlane.The best thing about swimlane is that you can empower your application with the machine based decisive security responses for your application.

**What do you dislike about Swimlane?**

Not all applications have anything to dislike just like swimlane.It has nothing to dislike about it.

**Recommendations to others considering Swimlane:**

I recommend using swimlane because it is the application which helps in uniting all the security tools that you have for your application and also have the benefit of services like automated response and generating reports when required for dealing with the security issues that your application might be facing.So I recommend using swimlane.

**What problems is Swimlane solving and how is that benefiting you?**

I use swimlane mainly for equipping my application or projects that our organization has with security automation services.I have used it for implementing automated response system for my applications which give appropriate response on triggers.I have also used the security orchestration to unite all security solutions into one.

  ### 40. Automate Security Actions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sheena s. | Cloud Analyst, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 03, 2018

**What do you like best about Swimlane?**

Swimlane is the best solution for reacting automatically in most of the cases for automating the response on any incident that might occur or on any security alerts.The other best part is you can generate the reports for all the suspicious security concerns so that your team can analyze and take proper actions for improving your system.It is the best security orchestration platform.

**What do you dislike about Swimlane?**

I have nothing to dislike about swimlane because it brought revolution through automation in security.

**Recommendations to others considering Swimlane:**

I recommend using swimlane because it i comparatively a cheaper application with many benefits such as security actions automation.You can automate almost all the security actions which trigger on the security breach events so that the actions are not delayed and are realtime.Also it provides the best security orchestration so I recommend using Swimlane.

**What problems is Swimlane solving and how is that benefiting you?**

I am using swimlane for automating security solutions like we use to individually deal with the suspicious security breach actions of the users which cost us much more time and by the time we perform suitable action it might not be useful,so I started using swimlane to perform actions on suspicious activity in near realtime and have got much valuable results for our application.

  ### 41. Security Orchestration Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tom H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 10, 2018

**What do you like best about Swimlane?**

Swimlane enables playbook and workflow automation which automates the work of security alerts and indication . Also it reduces the work of security engineers by replacing slow speed decision . It also has support of customize dashboards and visualizations which is provided to security team . It also integrates all security tools to orchestrate faster threat management .

**What do you dislike about Swimlane?**

Attack path modelling is not supported and Phantom SOAR has extensive support for path modelling . It depends on the solution whether the organization needs modelling and external libraries integration .

**Recommendations to others considering Swimlane:**

According to the need of organization requirement opt for SOAR solutions .

**What problems is Swimlane solving and how is that benefiting you?**

We secure our platform from cyber security attacks . It helps us to integrate security systems and automate through easy to understand workflows by which we can respond to alerts more faster and dynamically . 

  ### 42. Swimlane

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amit P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 04, 2018

**What do you like best about Swimlane?**

Swimlane comes with Pre-packaged workflows for common use cases for example : Malware Outbreak which is very helpful . It also have the support of roll-based workflows and dashboards .Features like incident and threat detection , incident management (plan , manage and monitor ) are very useful for organisation security . We can also apply business context to assets .

**What do you dislike about Swimlane?**

It doesn't support workflow management and native vulnerability assessment capability . Also it is impossible to integrate swimlake with 3rd party VA and application security testing tools . 

**Recommendations to others considering Swimlane:**

Integration with third party tools is not supported .

**What problems is Swimlane solving and how is that benefiting you?**

We are using swimlake for automated vulnerability remediation and threat mitigation measures implementation.

  ### 43. Swimlane

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anish A. | Sr. Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2018

**What do you like best about Swimlane?**

Swimlane comes with packages for common and customizable workflows. It also provides superb threat and vulnerabilty management that includes Threat Intelligence Correlation, Risk modeling and Workflow management. It also implements automatic threat mitigation and remediation.

**What do you dislike about Swimlane?**

Swimlane does not support integration with 3rd party VA tools and application security testing tools.

**Recommendations to others considering Swimlane:**

I would recommend this product to security services users and consultants as it provides most of the functionalities to implement solutions for the 3rd party client.

**What problems is Swimlane solving and how is that benefiting you?**

we implemented policy automation, incident and threat detection management, and security analytics. It helped us to secure the data which stored physically and on cloud both.

  ### 44. Swimlane Experiences 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 12, 2018

**What do you like best about Swimlane?**

 Very Intuitive interface, Provides centeralized information, reports to SecOps teams, specializing the security incidents, it’s cross platform, it automates realtime security incidents reporting and triage.

**What do you dislike about Swimlane?**

The information on thedashboards  is sometimes overwhelming.

**What problems is Swimlane solving and how is that benefiting you?**

The worlflow tools are very in-depth and helps in customize the incident reporting for different types of applications.

  ### 45. Great

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2018

**What do you like best about Swimlane?**

Automated instant and immediate responses 

**What do you dislike about Swimlane?**

Some alerts are still unresolved, unseen, or unknown

**What problems is Swimlane solving and how is that benefiting you?**

Stronger threat responses and realizations - security analyses have become so much more sufficient with this company's services.


## Swimlane Discussions
  - [What is Swimlane used for?](https://www.g2.com/discussions/what-is-swimlane-used-for)

- [View Swimlane pricing details and edition comparison](https://www.g2.com/products/swimlane/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+23%3A43%3A19+-0500&secure%5Bsession_id%5D=8f2f1fdc-3c13-4c9b-b719-b8d378ea17e8&secure%5Btoken%5D=f69175b0b1c55eff8df39e8d351903cdb9da08a063b7ffb0e82ac4de6ceb8baf&format=llm_user)
## Swimlane Integrations
  - [Darktrace/Detect](https://www.g2.com/products/darktrace-detect/reviews)

## Swimlane Features
**Automation**
- Workflow Mapping
- Workflow Automation
- Automated Remediation
- Log Monitoring

**Orchestration**
- Security Orchestration
- Data Collection
- Threat Intelligence
- Data Visualization

**Response**
- Alerting
- Performance Baselin
- High Availability/Disaster Recovery

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