The Top 20 Security Orchestration, Automation, and Response (SOAR) Software

Check out this list of the top Security Orchestration, Automation, and Response (SOAR) Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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KnowBe4 PhishER/PhishER Plus

Overall Satisfaction Score

Top Industries of Reviewers:

Non-Profit Organization Management

27%

Financial Services

26%

Primary/Secondary Education

25%

Hospital & Health Care

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 9.5

9.5

Ease of Setup

Average: 9.2

8.9

Quality of Support

Average: 9.2

9.2

Ease of Admin

Average: 9.3

9.1

Torq

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

49%

Computer & Network Security

26%

Retail

15%

Computer Software

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.2

9.8

Ease of Doing Business With

Average: 9.5

10.0

Ease of Setup

Average: 9.2

9.6

Quality of Support

Average: 9.2

9.8

Ease of Admin

Average: 9.3

9.6

n8n

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

37%

Information Technology and Services

29%

Marketing and Advertising

20%

Financial Services

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.6

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 9.5

9.6

Ease of Setup

Average: 9.2

8.4

Quality of Support

Average: 9.2

8.5

Ease of Admin

Average: 9.3

8.9

Tines

Overall Satisfaction Score

Top Industries of Reviewers:

Computer & Network Security

36%

Information Technology and Services

24%

Financial Services

21%

Computer Software

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 9.5

10.0

Ease of Setup

Average: 9.2

9.3

Quality of Support

Average: 9.2

9.9

Ease of Admin

Average: 9.3

9.6

Barracuda Incident Response

Overall Satisfaction Score

Top Industries of Reviewers:

Transportation/Trucking/Railroad

40%

Computer Software

20%

Consumer Goods

20%

Computer & Network Security

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.9

Meets Requirements

Average: 9.2

10.0

Ease of Doing Business With

Average: 9.5

9.9

Ease of Setup

Average: 9.2

10.0

Quality of Support

Average: 9.2

9.8

Ease of Admin

Average: 9.3

10.0

ServiceNow Security Operations

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

42%

Computer & Network Security

42%

Financial Services

Security and Investigations

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

10.0

Meets Requirements

Average: 9.2

9.6

Ease of Doing Business With

Average: 9.5

9.5

Ease of Setup

Average: 9.2

9.5

Quality of Support

Average: 9.2

9.6

Ease of Admin

Average: 9.3

9.5

Blink

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

50%

Information Technology and Services

25%

Education Management

13%

Financial Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.2

9.7

Ease of Doing Business With

Average: 9.5

10.0

Ease of Setup

Average: 9.2

9.9

Quality of Support

Average: 9.2

9.9

Ease of Admin

Average: 9.3

10.0

Shuffle

Overall Satisfaction Score

Top Industries of Reviewers:

Computer & Network Security

57%

Information Technology and Services

21%

Security and Investigations

14%

Alternative Medicine

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.9

Meets Requirements

Average: 9.2

9.9

Ease of Doing Business With

Average: 9.5

9.9

Ease of Setup

Average: 9.2

10.0

Quality of Support

Average: 9.2

8.9

Ease of Admin

Average: 9.3

9.6

SIRP

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

33%

Events Services

22%

Banking

22%

Computer Software

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.2

9.7

Ease of Doing Business With

Average: 9.5

10.0

Ease of Setup

Average: 9.2

10.0

Quality of Support

Average: 9.2

9.8

Ease of Admin

Average: 9.3

10.0

#10

Blumira Automated Detection & Response

Overall Satisfaction Score

Top Industries of Reviewers:

Computer & Network Security

31%

Information Technology and Services

31%

Financial Services

23%

Automotive

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.9

Meets Requirements

Average: 9.2

8.8

Ease of Doing Business With

Average: 9.5

9.0

Ease of Setup

Average: 9.2

9.8

Quality of Support

Average: 9.2

9.1

Ease of Admin

Average: 9.3

9.9

#11

Microsoft Sentinel

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

52%

Computer & Network Security

22%

Computer Software

17%

Banking

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.7

Meets Requirements

Average: 9.2

8.9

Ease of Doing Business With

Average: 9.5

9.0

Ease of Setup

Average: 9.2

9.0

Quality of Support

Average: 9.2

8.6

Ease of Admin

Average: 9.3

8.7

#12

CrowdSec

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

33%

Computer Software

25%

Computer & Network Security

25%

Program Development

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.2

9.5

Ease of Doing Business With

Average: 9.5

9.6

Ease of Setup

Average: 9.2

9.1

Quality of Support

Average: 9.2

9.6

Ease of Admin

Average: 9.3

9.3

#13

Google Security Operations

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

60%

Telecommunications

16%

Computer & Network Security

12%

Computer Software

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.2

9.5

Ease of Doing Business With

Average: 9.5

9.6

Ease of Setup

Average: 9.2

8.7

Quality of Support

Average: 9.2

8.9

Ease of Admin

Average: 9.3

8.7

#14

Palo Alto Networks Cortex XSOAR

Overall Satisfaction Score

Top Industries of Reviewers:

Computer & Network Security

69%

Events Services

15%

E-Learning

Broadcast Media

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.3

Meets Requirements

Average: 9.2

9.9

Ease of Doing Business With

Average: 9.5

9.5

Ease of Setup

Average: 9.2

8.9

Quality of Support

Average: 9.2

9.1

Ease of Admin

Average: 9.3

9.4

#15

Logpoint

Overall Satisfaction Score

Top Industries of Reviewers:

Government Administration

31%

Information Technology and Services

25%

Computer & Network Security

25%

Information Services

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.2

8.3

Ease of Doing Business With

Average: 9.5

9.3

Ease of Setup

Average: 9.2

8.7

Quality of Support

Average: 9.2

9.1

Ease of Admin

Average: 9.3

9.7

#16

Splunk SOAR (Security Orchestration, Automation and Response)

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

58%

Consulting

21%

Computer Software

11%

Banking

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.2

8.5

Ease of Doing Business With

Average: 9.5

9.2

Ease of Setup

Average: 9.2

9.1

Quality of Support

Average: 9.2

9.3

Ease of Admin

Average: 9.3

8.5

#17

Sumo Logic

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

50%

Computer Software

23%

Financial Services

13%

Hospital & Health Care

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.2

8.9

Ease of Doing Business With

Average: 9.5

9.6

Ease of Setup

Average: 9.2

8.6

Quality of Support

Average: 9.2

8.2

Ease of Admin

Average: 9.3

8.3

#18

Intezer

Overall Satisfaction Score

Top Industries of Reviewers:

Computer & Network Security

50%

Information Technology and Services

27%

Financial Services

14%

Banking

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

8.6

Ease of Doing Business With

Average: 9.5

8.7

Ease of Setup

Average: 9.2

9.9

Quality of Support

Average: 9.2

9.3

Ease of Admin

Average: 9.3

9.7

#19

Demisto

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

50%

Financial Services

20%

Marketing and Advertising

20%

Information Services

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.2

8.9

Ease of Doing Business With

Average: 9.5

9.1

Ease of Setup

Average: 9.2

8.3

Quality of Support

Average: 9.2

8.9

Ease of Admin

Average: 9.3

8.9

#20

Palo Alto Cortex XSIAM

Overall Satisfaction Score

Top Industries of Reviewers:

Computer & Network Security

40%

Information Technology and Services

33%

Banking

16%

Financial Services

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.4

Meets Requirements

Average: 9.2

8.6

Ease of Doing Business With

Average: 9.5

9.0

Ease of Setup

Average: 9.2

8.5

Quality of Support

Average: 9.2

8.2

Ease of Admin

Average: 9.3

8.4