Best Patient Engagement Software - Page 3

How Many Patient Engagement Software Products Does G2 Track?

Total Products under this Category: 443

Category Stats (Sep 2026)

  • Average Rating: 4.35/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: cliexa (+5.26%) - Among all products in this category, cliexa recorded the largest rating increase compared to last month

Last updated: September 15, 2026

How Does G2 Rank Patient Engagement Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 13,000+ Authentic Reviews
  • 443+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Patient Engagement Software

G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Weave, Agentforce Health (formerly Salesforce Health Cloud), NexHealth, Carepatron, Curogram, ModMed, and Pabau Practice Management.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=agentforce-health-formerly-salesforce-health-cloud&focus%5B%5D=nexhealth&focus%5B%5D=carepatron&focus%5B%5D=curogram&focus%5B%5D=modmed&focus%5B%5D=pabau-practice-management)

sterloCare

sterloCare is a comprehensive healthcare digitization platform designed to enhance patient satisfaction and ensure compliance with regulatory standards such as NABH and JCI. Developed on a no-code platform, it enables hospitals to streamline operations across all departments, improving service quality and operational efficiency. The system seamlessly integrates with existing Hospital Information Systems (HIS) and offers flexible deployment options, including cloud and on-premise solutions. Accessible via desktops, tablets, and mobile devices, sterloCare provides real-time updates and supports role-based workflows with automated escalations to ensure timely task completion. Key Features and Functionality: - Service Request Management: Utilizes QR code-based triggers to efficiently manage service requests, track complaints, and gather patient feedback, facilitating prompt responses and improved patient care. - Digital Token System: Monitors outpatient journeys, reducing wait times and enhancing the overall patient experience. - Porter Management Software: Optimizes porter services, ensuring efficient patient transport within the hospital. - Automated Workflows and Escalations: Implements role-based workflows with built-in escalations, ensuring tasks are completed promptly and efficiently. - Real-Time Notifications: Delivers instant updates via mobile and email, keeping staff informed about task statuses and approvals. - Multilingual Support: Offers a user-friendly interface with support for multiple languages, catering to diverse regional needs. - Seamless Integration: Facilitates integration with existing HIS and other software systems, promoting efficient information flow and harmonious workflows. - Customizable Dashboards and Reports: Provides interactive dashboards and detailed reports, enabling data-driven decision-making and performance monitoring across departments. Primary Value and Solutions Provided: sterloCare addresses critical challenges in healthcare management by digitizing and automating various hospital processes. It enhances operational efficiency, reduces manual workloads, and ensures compliance with accreditation standards like NABH and JCI. By improving patient engagement through efficient service request handling and feedback mechanisms, sterloCare contributes to higher patient satisfaction. Its comprehensive reporting tools and real-time monitoring capabilities empower healthcare administrators to make informed decisions, ultimately leading to better patient outcomes and streamlined hospital operations.

Average Rating: 4.7/5.0

Total Reviews: 21

How Do G2 Users Rate sterloCare?

  • Workflow Management: 9.4/10 (Category avg: 8.9/10)
  • Patient Satisfaction Management: 9.6/10 (Category avg: 8.5/10)
  • Patient Communications: 9.5/10 (Category avg: 8.8/10)

Who Is the Company Behind sterloCare?

  • Seller: sterlo
  • Year Founded: 2019
  • HQ Location: Erode, IN
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 86% Large, 14% Medium

What Do G2 Reviewers Say About sterloCare?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of sterloCare, enabling quick adaptation and efficient operations across teams.
  • Users value the enhanced patient care from sterloCare, improving satisfaction and engagement through real-time feedback and support.
  • Users appreciate the excellent customer support from sterloCare, ensuring smooth operations and quick issue resolution.
  • Users highlight the effective communication of sterloCare, enhancing transparency and response times throughout operations.
  • Users appreciate the efficiency of sterloCare, enhancing service delivery and patient satisfaction through seamless operations.
Cons
  • Users experience notification issues, including delays and missed alerts, affecting the overall flow and functionality.
  • Users experience excessive notifications leading to delays and missed alerts, particularly in areas with low network coverage.
  • Users experience messaging issues due to delays in notifications and status updates, affecting overall workflow efficiency.
  • Users experience notification problems with missed alerts in low coverage areas, affecting overall usability of sterloCare.
  • Users experience connectivity issues in low network areas, causing missed notifications for porters.

What Are Recent G2 Reviews of sterloCare?

Updox

With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.

Average Rating: 4.4/5.0

Total Reviews: 102

How Do G2 Users Rate Updox?

  • Workflow Management: 8.8/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 8.0/10 (Category avg: 8.5/10)
  • Patient Communications: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Updox?

  • Seller: EverCommerce
  • Year Founded: 2016
  • HQ Location: Denver, US
  • LinkedIn® Page: www.linkedin.com
    1,613 employees on LinkedIn®
  • Ownership: NASDAQ: EVCM

Who Uses This Product?

  • Who Uses This: Medical Assistant, Office Manager
  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 85% Small, 9% Medium

What Are Recent G2 Reviews of Updox?

What Are G2 Users Discussing About Updox?

TigerConnect Clinical Collaboration Platform

TigerConnect is the secure, unified communication and workflow platform helping healthcare organizations deliver faster, higher quality care. 7,000+ acute, post-acute, and ambulatory care facilities rely on our user-friendly, cloud-based, HIPAA-compliant, and HITRUST-certified solution with 99.995% uptime to improve workflow efficiency, patient outcomes, and provider satisfaction. With the ability to integrate across your existing systems and a diverse product suite that includes role-based messaging, voice and video calling, patient engagement, on-call scheduling, and alarm management, you can achieve greater workflow efficiency across a variety of care settings – ED, inpatient, OR, post-acute, and more – by ensuring the right information gets to the right people at the right time. Since 2010, TigerConnect’s commitment to client success is reflected in our experienced clinical, implementation, and customer support teams that work directly with clients at every stage to drive adoption, improve outcomes, and achieve the highest possible ROI. To learn more, please visit us at www.tigerconnect.com. *Individual products were formerly known as TigerText Essentials and TigerFlow*

Average Rating: 4.5/5.0

Total Reviews: 195

How Do G2 Users Rate TigerConnect Clinical Collaboration Platform?

  • Workflow Management: 8.9/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 8.4/10 (Category avg: 8.5/10)
  • Patient Communications: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind TigerConnect Clinical Collaboration Platform?

  • Seller: TigerConnect
  • Year Founded: 2010
  • HQ Location: Santa Monica, CA
  • Twitter: @TigerConnect
    3,930 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    336 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 37% Medium, 33% Large

What Do G2 Reviewers Say About TigerConnect Clinical Collaboration Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly interface of TigerConnect, which enhances productivity and facilitates seamless collaboration.
  • Users value the accessible cross-platform functionality of TigerConnect, enhancing collaboration across various devices effortlessly.
  • Users appreciate the ease of IM on TigerConnect, enhancing staff productivity and overall communication efficiency.
  • Users appreciate the efficiency of TigerConnect, enjoying seamless collaboration and reliable functionality across multiple platforms.
  • Users value the HIPAA compliance of TigerConnect, ensuring secure and efficient clinical collaboration across platforms.
Cons
  • Users feel frustrated by the missing videoconferencing and patient communication features, limiting family engagement and support.

What Are Recent G2 Reviews of TigerConnect Clinical Collaboration Platform?

What Are G2 Users Discussing About TigerConnect Clinical Collaboration Platform?

Raintree Systems

Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operations. With a focus on the unique needs of rehabilitation practices, Raintree supports over 50 million patient visits annually across more than 8,500 therapy clinics throughout the United States. The software integrates advanced technology, including artificial intelligence, to enhance the electronic health record (EHR) experience specifically for rehab therapy professionals. Targeted primarily at adult and pediatric therapy practices, Raintree caters to a wide range of users, including physical therapists, occupational therapists, and speech-language pathologists. The software's design is informed by best practices in rehabilitation, ensuring that therapy providers can deliver optimal care and achieve superior patient outcomes. Raintree’s commitment to innovation is evident through its strategic investments in AI technology, which streamline clinical documentation and enhance patient engagement. Key features of Raintree include its ONC-certified EHR, which is the first of its kind tailored specifically for rehabilitation therapy. This certification underscores the software's compliance with industry standards, ensuring that therapy organizations can operate securely and efficiently. Additionally, Raintree offers AI scribe technology that automates clinical documentation, allowing therapists to focus more on patient care rather than administrative tasks. The platform also includes robust patient engagement and communication tools, which facilitate better interactions between providers and patients, ultimately leading to improved satisfaction and outcomes. Furthermore, Raintree provides comprehensive revenue cycle management (RCM) solutions that help therapy practices optimize their financial processes. By integrating business intelligence and analytics, users can gain valuable insights into their operations, enabling them to make data-driven decisions that enhance efficiency and profitability. With a client base that includes 8 out of the 10 largest rehab therapy organizations and over 2,500 implementations nationwide, Raintree stands out as a leader in the industry, prioritizing compliance, security, and the specific needs of rehabilitation therapy providers.

Average Rating: 4.3/5.0

Total Reviews: 146

How Do G2 Users Rate Raintree Systems?

  • Workflow Management: 8.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 8.5/10 (Category avg: 8.5/10)
  • Patient Communications: 8.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Raintree Systems?

  • Seller: Raintree Systems
  • Company Website:
  • Year Founded: 1983
  • HQ Location: Chandler, AZ
  • LinkedIn® Page: www.linkedin.com
    310 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 47% Medium, 36% Small

What Do G2 Reviewers Say About Raintree Systems?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Raintree Systems, benefiting from streamlined workflows and integrated features.
  • Users value the innovative features of Raintree Systems, enjoying streamlined workflows and comprehensive client management all in one place.
  • Users value the efficiency of Raintree Systems, praising its streamlined workflows and innovative technology enhancements.
  • Users value the consistent support and responsiveness from Raintree Systems, enhancing their overall experience with the product.
  • Users value the business efficiency of Raintree Systems, enhancing clinic operations and streamlining billing processes effectively.
Cons
  • Users find poor usability in Raintree Systems, struggling with overwhelming features and navigation challenges.
  • Users find Raintree Systems to be not user-friendly, struggling with a dated interface and overwhelming functionality.
  • Users experience a steep learning curve and find Raintree Systems' usability challenging and frustrating without adequate support.
  • Users report a navigation difficulty due to the dated interface and lack of hot keys, affecting usability.
  • Users find difficult navigation in Raintree Systems due to its outdated interface and overwhelming functionality for new users.

What Are Recent G2 Reviews of Raintree Systems?

What Are G2 Users Discussing About Raintree Systems?

Relatient

At Relatient, we believe that the key to better health is better access. Better access lies at the intersection of scheduling and communication. Our Dash® platform combines best in KLAS patient self-scheduling and centralized scheduling with modern two-way patient communication tools to provide better access for patients, better utilization for providers, and better outcomes for all. For more information or to schedule a demo, visit www.relatient.com.

Average Rating: 4.8/5.0

Total Reviews: 26

How Do G2 Users Rate Relatient?

  • Workflow Management: 9.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 9.4/10 (Category avg: 8.5/10)
  • Patient Communications: 7.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Relatient?

  • Seller: Relatient
  • Year Founded: 2012
  • HQ Location: Atlanta, GA
  • Twitter: @Relatient
    1,110 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    210 employees on LinkedIn®
  • Ownership: Private Equity

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 52% Small, 41% Medium

What Are Recent G2 Reviews of Relatient?

What Are G2 Users Discussing About Relatient?

Intiveo

Intiveo's patient engagement software is designed to empower dental practices to enhance the patient experience. We facilitate open communication, reduce no-shows and cancellations, boost staff productivity, and increase revenue growth. Our platform improves patient engagement and loyalty through two-way chat, recall reminders, quality improvement surveys, and online review management tools. With comprehensive integrations across major PMS systems, Intiveo streamlines front-office workflows, centralizing patient engagement and communication management. Our dedicated team of experts offers personalized onboarding and ongoing support for seamless launch and scalability as your practice grows. Intiveo serves over 15,000 dental practices across North America, helping them improve their patients’ experience, streamline operations, and drive revenue growth while improving staff morale. Experience the Intiveo advantage – where dental practices flourish, and patients look forward to their visits with confidence and clarity.

Average Rating: 4.8/5.0

Total Reviews: 31

How Do G2 Users Rate Intiveo?

  • Workflow Management: 9.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 8.1/10 (Category avg: 8.5/10)
  • Patient Communications: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Intiveo?

  • Seller: Intiveo
  • Year Founded: 2010
  • HQ Location: Vancouver, CA
  • Twitter: @Intiveo
    183 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 84% Small, 13% Medium

What Do G2 Reviewers Say About Intiveo?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Intiveo, allowing for quick access to accurate results effortlessly.
Cons
  • Users find the long waiting time to check voicemails frustrating, impacting their overall experience with Intiveo.
  • Users find the poor call functionality frustrating, especially having to wait until 7am to check voicemails.
  • Users face unreliable communication delays, often waiting until 7am to access their voicemails.

What Are Recent G2 Reviews of Intiveo?

Tebra (previously Kareo + PatientPop)

Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. The platform includes certified electronic health records, clinical charting, electronic prescribing, lab ordering, scheduling, billing, and claims management, telehealth, and patient engagement tools within a single, integrated system. Rather than relying on disconnected add-ons, Tebra provides native workflows that support care delivery, operations, and patient experience in one platform. The solution is purpose-built to help small and mid-sized practices improve efficiency, reduce administrative complexity, and manage day-to-day operations within one system.

Average Rating: 4.1/5.0

Total Reviews: 256

How Do G2 Users Rate Tebra (previously Kareo + PatientPop)?

  • Workflow Management: 8.1/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 8.2/10 (Category avg: 8.5/10)
  • Patient Communications: 8.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Tebra (previously Kareo + PatientPop)?

  • Seller: Tebra
  • Company Website:
  • HQ Location: Corona del Mar, US
  • Twitter: @TebraOfficial
    11,001 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,054 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Office Manager
  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 86% Small, 12% Medium

What Do G2 Reviewers Say About Tebra (previously Kareo + PatientPop)?

AI-generated summary from verified user reviews

Pros
  • Users praise Tebra for its user-friendly interface, enabling efficient task completion and customizable reporting.
  • Users appreciate the user-friendly interface of Tebra, enjoying seamless integration and comprehensive features like notes AI.
  • Users praise Tebra's responsive customer support, highlighting quick resolutions and helpful video chat assistance.
  • Users commend Tebra for its efficiency, enhancing the ease of managing tasks and claims across multiple practices.
  • Users find the user-friendly interface of Tebra helpful, especially with clear documentation and customizable templates.
Cons
  • Users experience inadequate reporting with Tebra, often needing to manually compile data and encountering refresh issues.
  • Users find the inefficiency in navigating tabs and lack of timely reports frustrating, slowing down their workflow.
  • Users find limited features in Tebra, especially in reporting and customization options, impacting their experience negatively.
  • Users experience billing issues with Tebra, citing frustrations with workflow, slow claims, and patient coupon discrepancies.
  • Users find the reporting inefficient, often requiring manual data stitching and lacking necessary customizations for their needs.

What Are Recent G2 Reviews of Tebra (previously Kareo + PatientPop)?

What Are G2 Users Discussing About Tebra (previously Kareo + PatientPop)?

NextGen Healthcare EHR

NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology. NextGen Mobile Pro provides these capabilities to our clients, replacing their need for additional integrated solutions. NextGen Cloud keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Enterprise PM supports patient registration and scheduling, eligibility verification, and pre-service financial clearance. It also provides rules-based charge creation, claims scrubbing and processing, and supports A/R management and collections and reporting. Your healthcare organization can benefit from robust technology and professional services that integrate with your EHR and PM system. You can enhance patient engagement, better manage your revenue cycle, optimize the management of your patient population, and expand communication with other healthcare organizations. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal. Your care team can benefit from easy-to-use, cost-efficient technology that adapts to their workflow and is accessible from anywhere. They can touch, talk, or type encounter notes directly into the clinical documentation. Patients can also be empowered to manage their care as you enable them to go online to schedule appointments, request refills, schedule virtual visits, and connect with their providers.

Average Rating: 3.7/5.0

Total Reviews: 169

How Do G2 Users Rate NextGen Healthcare EHR?

  • Workflow Management: 8.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 7.6/10 (Category avg: 8.5/10)
  • Patient Communications: 7.2/10 (Category avg: 8.8/10)

Who Is the Company Behind NextGen Healthcare EHR?

  • Seller: NextGen Healthcare
  • Company Website:
  • Year Founded: 1974
  • HQ Location: Remote
  • Twitter: @NextGen
    21,203 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,185 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 55% Medium, 39% Small

What Do G2 Reviewers Say About NextGen Healthcare EHR?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of NextGen Healthcare EHR, finding it simple to navigate and train new users.
  • Users value the fast and helpful support from NextGen, making it easy to train new users effectively.
  • Users find the training process for NextGen Healthcare EHR to be manageable and effective, enhancing overall usability.
  • Users appreciate the fast and helpful support from NexGen, making it easy to train new users effectively.
  • Users value the customizability of NextGen Healthcare EHR, enhancing workflows with personalized templates and easy navigation.
Cons
  • Users find difficult navigation in NextGen Healthcare EHR frustrating, with excessive clicks and limited chart access for efficiency.
  • Users struggle with the navigation difficulty of NextGen Healthcare EHR, finding it cumbersome and frustrating to use.
  • Users find the access issues with NextGen Healthcare EHR's patient portal frustrating, complicating patient enrollment and communication.
  • Users express frustration with the excessive clicks required on various screens and limited access to patient charts.
  • Users find the confusing features of NextGen Healthcare EHR frustrating, particularly with excessive clicks and limited chart access.

What Are Recent G2 Reviews of NextGen Healthcare EHR?

What Are G2 Users Discussing About NextGen Healthcare EHR?

ClinicMind

ClinicMind is the all-in-one, ONC-certified platform that runs an independent practice on one system EHR, billing, scheduling, credentialing, patient engagement, and payments, backed by a support team practices consistently rate as its standout strength. A G2 Leader for 15 consecutive quarters and ONC-certified, ClinicMind serves chiropractic and mental / behavioral health practices with the same integrated platform that eliminates the disconnected "Frankenstack" of tools payers exploit. They win when your practice runs on disconnected software. A billing platform that doesn't talk to your EHR. A patient portal nobody uses. Credentialing in a spreadsheet. Scheduling in one system, documentation in another. Every gap in your workflow is a gap in your defense — and payers know exactly where to find it. That's the Frankenstack. Practices that switch to ClinicMind report faster documentation, fewer denials, and more predictable revenue. ClinicMind was built to close those gaps — not with another point solution, but with one unified platform that connects every part of your practice into a single system payers can't exploit. No clinician should suffer burnout or be cheated out of their hard-earned reimbursements by systems that were never designed to work together. We unify EHR, revenue cycle management, billing, patient engagement, scheduling, credentialing, and payments. One platform. One support team. One growth engine. The results speak for themselves. Recognized as a G2 Leader in Chiropractic, EHR, and Small-Business Medical Practice Management with 37 G2 badges in 2026 alone, already ahead of our full-year total in 2025, and 16 consecutive quarters of G2 leadership all driven entirely by verified customer reviews. This summer marked our broadest recognition yet, including two brand-new category wins: Leader in Small-Business Medical Practice Management and Momentum Leader in Medical Practice Management. Reviewers most often cite one thing: the people. "The quality of support goes a long way" recurs across the review base named coaches, one-chat-away help, and white-glove onboarding, and was named the top-ranked chiropractic EHR and practice management solution by Black Book Research. Practices that switch to ClinicMind report faster documentation, fewer denials, more predictable revenue, and time back in their day. We're here to give independent practice owners their independence back. Thousands of practices across chiropractic, mental health, and multidisciplinary care already have. Integrated software: EHR (with mobile app) · Billing platform · Practice management · Patient portal · Credentialing · AIScribe (AI-assisted documentation) Integrated services: Managed billing · Credentialing · Coding · Prior authorization · PatientHub (patient engagement & reactivation)

Average Rating: 4.6/5.0

Total Reviews: 247

How Do G2 Users Rate ClinicMind?

  • Workflow Management: 8.6/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 7.2/10 (Category avg: 8.5/10)
  • Patient Communications: 7.9/10 (Category avg: 8.8/10)

Who Is the Company Behind ClinicMind?

  • Seller: ClinicMind
  • Company Website:
  • Year Founded: 2000
  • HQ Location: Belleair Bluffs, US
  • Twitter: @WeAreClinicMind
    118 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    362 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, Chiropractor
  • Top Industries: Health, Wellness and Fitness, Medical Practice
  • Company Size: 94% Small, 4% Medium

What Do G2 Reviewers Say About ClinicMind?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional customer service from ClinicMind, noting the team's professionalism and genuine care.
  • Users appreciate the excellent customer support from ClinicMind, ensuring timely assistance for all their questions.
  • Users appreciate the ease of use of ClinicMind, benefiting from its user-friendly design and effective onboarding training.
  • Users commend the excellent training support from ClinicMind, enhancing user experience and efficiency in chiropractic care.
  • Users find the training resources invaluable, particularly praising Aziz for effective onboarding and ease of use.
Cons
  • Users face billing issues due to unclear training and communication barriers with the billing team, complicating processes.
  • Users find the learning curve steep, citing difficulties in mastering new features and obtaining specific training assistance.
  • Users find the learning difficulty of ClinicMind challenging due to poor training and technical complexity of new features.
  • Users struggle with poor navigation, finding it challenging to efficiently move between documentation and patient records.
  • Users find the insufficient training frustrating, wishing for more clarity and standardization during the onboarding process.

What Are Recent G2 Reviews of ClinicMind?

Doctible

In the world of healthcare software, it’s the special tools and features that set the best apart from the rest. So, what sets Doctible apart? Doctible is a top choice among healthcare providers for its intuitive patient engagement platform that helps attract new patients and keep them engaged throughout treatment. Doctible’s software features stand out with tools for online reputation management, website management, 2-way texting, reminders, traffic alerts, the smart scheduler, digital forms, patient recall, campaigns, virtual waiting room, and more. Doctors and their staff really love our smart, automated workflows for collecting online reviews and user-friendly patient tools that make booking appointments and getting to your practice on-time a breeze.

Average Rating: 4.5/5.0

Total Reviews: 18

How Do G2 Users Rate Doctible?

  • Workflow Management: 10.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 10.0/10 (Category avg: 8.5/10)
  • Patient Communications: 9.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Doctible?

  • Seller: PracticeTek
  • Year Founded: 2020
  • HQ Location: San Diego, US
  • Twitter: @_practiceq
    2 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    291 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 83% Small, 17% Medium

What Do G2 Reviewers Say About Doctible?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Doctible, highlighting its user-friendly platform for seamless navigation.
  • Users love the effective patient communication of Doctible, enhancing notification and engagement with their patients.
  • Users love the efficient tracking system of Doctible, which effectively notifies patients in a timely manner.
Cons
  • Users miss the absence of daily balance features in Doctible, which hampers effective tracking compared to competitors.

What Are Recent G2 Reviews of Doctible?

What Are G2 Users Discussing About Doctible?

Mend

Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers. Our platform connects every major touchpoint in the outpatient experience so patients and staff can move seamlessly from scheduling to intake to ongoing communication without switching systems or navigating unnecessary steps. Organizations rely on Mend for self scheduling, digital intake, automated forms, two way patient messaging, reminders, Smart Waitlist matching, online payments, and video visits. Patients can complete everything from any device through a single integrated workflow, which significantly increases participation and reduces confusion and missed appointments. Mend works alongside leading EHR systems, which allows teams to enhance their operations without replacing their system of record. Staff reduce manual work, lower phone volume, and gain clearer insight into daily performance. Mend also provides AI attendance prediction, measurement based care automation, and real time operational dashboards that support higher provider utilization and stronger organizational outcomes. Patients gain a streamlined and accessible experience that supports timely treatment. Organizations gain higher show rates, increased revenue capture, and more time for mission centered work. Mend exists to make access to mental and behavioral healthcare more convenient for all and to help outpatient organizations deliver effective and compassionate care at scale.

Average Rating: 4.7/5.0

Total Reviews: 105

G2 Deal: Receive 3 months of Patient Scheduling with the purchase of Mend Enterprise

Receive 3 months of Patient Scheduling with the purchase of Mend Enterprise. Mend's patient engagement and telehealth platform helps healthcare organizations profitably scale their operations and care for more patients.

View this exclusive G2 deal

How Do G2 Users Rate Mend?

  • Workflow Management: 9.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 9.4/10 (Category avg: 8.5/10)
  • Patient Communications: 9.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Mend?

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Mental Health Care
  • Company Size: 53% Small, 31% Medium

What Do G2 Reviewers Say About Mend?

AI-generated summary from verified user reviews

Pros
  • Users value the convenience of remote communication with Mend, feeling listened to and comfortable discussing personal issues.
  • Users value the convenience of telehealth services, appreciating the comfort of discussing personal issues from home.
  • Users value the convenience of home appointments that Mend provides, making scheduling easy and accessible.
  • Users value the communication efficiency of Mend, enhancing comfort and relatability during interviews and wellness checks.
  • Users find the ease of use of Mend's video chat feature enhances comfort and connection during interviews.

What Are Recent G2 Reviews of Mend?

What Are G2 Users Discussing About Mend?

Change Healthcare

Change Healthcare is inspiring a better healthcare system. Change Healthcare is a key catalyst of a value-based healthcare system working alongside our customers and partners to accelerate the journey toward improved lives and healthier communities.

Average Rating: 3.9/5.0

Total Reviews: 21

How Do G2 Users Rate Change Healthcare?

  • Workflow Management: 8.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 5.7/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 7.8/10 (Category avg: 8.5/10)
  • Patient Communications: 6.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Change Healthcare?

  • Seller: Change Healthcare
  • Year Founded: 2007
  • HQ Location: Nashville, US
  • Twitter: @Change_HC
    35,750 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4,538 employees on LinkedIn®
  • Ownership: NASDAQ: CHNG

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 52% Small, 43% Medium

What Do G2 Reviewers Say About Change Healthcare?

AI-generated summary from verified user reviews

Cons
  • Users report billing issues with Change Healthcare, citing poor communication and insufficient remedies for significant problems.
  • Users report significant payment issues with Change Healthcare, citing poor communication and inadequate financial remedies for providers.
  • Users are frustrated with poor customer support, citing difficulties in communication and problem resolution with Change Healthcare.
  • Users express frustration with poor responsiveness from Change Healthcare, making it difficult to resolve issues effectively.

What Are Recent G2 Reviews of Change Healthcare?

What Are G2 Users Discussing About Change Healthcare?

FollowMyHealth

The FollowMyHealth patient portal gives patients a single point of access regardless of an individual provider’s software. Plus, discrete patient-generated data flows directly back to the EHR to automatically populate the medical record, helping providers stay up to date on their patients’ progress.

Average Rating: 3.5/5.0

Total Reviews: 21

How Do G2 Users Rate FollowMyHealth?

  • Workflow Management: 9.2/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 1.7/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 10.0/10 (Category avg: 8.5/10)
  • Patient Communications: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind FollowMyHealth?

  • Seller: Veradigm
  • Year Founded: 1986
  • HQ Location: Chicago, IL
  • Twitter: @Veradigm
    453 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,867 employees on LinkedIn®
  • Ownership: NASDAQ

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 39% Small, 35% Large

What Are Recent G2 Reviews of FollowMyHealth?

What Are G2 Users Discussing About FollowMyHealth?

Carefeed

Carefeed is an all-in-one operations platform to help senior living and long-term care communities simplify their daily operations. By replacing paperwork, spreadsheets, and disconnected tools with an easy-to-use solution, Carefeed saves time, reduces stress, and ensures residents, families, and staff stay informed and connected. Seamlessly integrating with EHRs and HR systems, Carefeed works alongside the tools providers already use—so they can keep everything running smoothly without extra hassle. With transparent pricing, personalized support, and scalable features, Carefeed serves over 2,000 communities, helping staff spend less time on tedious tasks and more time providing great care, keeping families in the loop, and running their communities with confidence. At Carefeed, we help senior living and long-term care teams lighten their workload, stay organized, and focus on what matters—caring for residents and supporting families.

Average Rating: 5.0/5.0

Total Reviews: 17

How Do G2 Users Rate Carefeed?

  • Workflow Management: 9.8/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 9.8/10 (Category avg: 8.5/10)
  • Patient Communications: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Carefeed?

  • Seller: Carefeed
  • Year Founded: 2020
  • HQ Location: Cincinnati, US
  • LinkedIn® Page: www.linkedin.com
    74 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 65% Medium, 24% Large

What Do G2 Reviewers Say About Carefeed?

AI-generated summary from verified user reviews

Pros
  • Users find Carefeed's document management system easy to navigate, enhancing convenience for families and streamlining admissions.
  • Users appreciate the ease of use of Carefeed, making documentation simple for families and staff alike.
  • Users value the efficient communication capabilities of Carefeed, helping them stay organized with family and coworkers.
  • Users value the communication efficiency of Carefeed, enhancing organization and keeping interactions with families and coworkers seamless.
  • Users find Carefeed highly efficient for organizing communication with families and co-workers, enhancing overall workflow.
Cons
  • Users express dissatisfaction with limited customization, particularly regarding the inability to add personal documents.
  • Users are disappointed by the missing feature of customizable document uploads in Carefeed.
  • Users find the new access codes cumbersome and prefer a simpler way to add their own documents.

What Are Recent G2 Reviews of Carefeed?

Upfront

Upfront’s patient engagement platform digitally guides every patient to the care they need. Upfront enhances patients' care experience through hyper-personalized, omnichannel outreach. Only the Upfront platform analyzes clinical and patient-reported data fused with psychographic segmentation and behavioral science to deeply personalize communications, activating patients to complete necessary care, show up for visits, and close any gaps in care. Upfront is rooted in partnership, leveraging best-in-class healthcare expertise to maximize the impact of its technology to deliver a next-generation patient experience. Upfront Healthcare offers more than 120 use cases across patient acquisition and retention, helping its clients solve a variety of Clinical, Operational & Financial challenges: • 2-4x increase in patient engagement • Increased scheduling rates by 40% • 50% fewer ED visits • Decreased no-show rates by 22% • 52% cancelled visits shifted to rescheduled • 93% click through rate for complex patient care journeys • 32 FTEs of time savings annually • 4x increase in patient payments within 10 days of ‘go live’ • 24% increase in collections of bad debt (over 120 days due) • >50% reduction in paper statement and postage costs through automation • Reversed healthcare disparities, driving a comparable share of Medicaid patients to schedule care, despite sociodemographic barriers for engagement • Enhanced patient engagement results (4-6x industry average) The Partner You Can Trust • 4000+ client locations • HITRUST 2r certification • NIST Cybersecurity Framework certified • KLAS Censinet Cybersecurity • 20+ integrated Epic locations • Consolidated and integrated over 25+ vendors NOTE: Upfront acquired PatientBond in August 2022

Average Rating: 4.7/5.0

Total Reviews: 19

How Do G2 Users Rate Upfront?

  • Workflow Management: 10.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 9.4/10 (Category avg: 8.5/10)
  • Patient Communications: 9.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Upfront?

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 50% Medium, 30% Small

What Are Recent G2 Reviews of Upfront?

Emma Stein
ES
Researched and written by Emma Stein
Updated October 3, 2024