Best Outbound Call Tracking Software with Click-to-Call Capabilities

How Many Outbound Call Tracking Software Products Does G2 Track?

Total Products under this Category: 184

Category Stats (Sep 2026)

  • Average Rating: 4.52/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: ARMOR® (+1.78%) - Among all products in this category, ARMOR® recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Outbound Call Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 116,500+ Authentic Reviews
  • 184+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Outbound Call Tracking Software

G2 Grid® for Outbound Call Tracking Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Sales Hub, Nooks, Orum, Quo, Agentforce Sales (formerly Salesforce Sales Cloud), Aircall, CloudTalk, and Close.

Underlying data: [Grid® JSON](https://www.g2.com/categories/outbound-call-tracking/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=nooks&focus%5B%5D=orum&focus%5B%5D=quo-quo&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=aircall&focus%5B%5D=cloudtalk&focus%5B%5D=close)

Salesloft

Salesloft is the revenue orchestration platform that closes the gap between what revenue teams know and what they do next. Powered by agentic AI, Salesloft's Predictive Revenue System connects live signals from buyer engagement, conversations, deals, and forecast data, turning intelligence into clear, prioritized action. Trusted by more than 4,000 organizations including Adobe, 3M, IBM, and Zoom, Salesloft helps revenue teams move from guesswork to confidence, quarter after quarter.

Average Rating: 4.5/5.0

Total Reviews: 4,157

How Do G2 Users Rate Salesloft?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Personalization: 8.8/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.7/10 (Category avg: 8.8/10)
  • Information Locater: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Salesloft?

  • Seller: Salesloft
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Atlanta, GA
  • Twitter: @Salesloft
    18,437 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,098 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 56% Medium, 23% Small

What Do G2 Reviewers Say About Salesloft?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use in Salesloft invaluable for efficient contact management and outreach.
  • Users appreciate the powerful automation features of Salesloft, greatly enhancing their sales engagement and productivity.
  • Users find Salesloft's helpful functionalities in call tracking and customizable cadences instrumental for efficient contact management.
  • Users value the seamless automation features in Salesloft, making call tracking and email campaigns effortless.
  • Users value the time-saving features of Salesloft, enhancing efficiency in managing outreach and prospecting activities.
Cons
  • Users find missing features like domain rotation and improved text formatting hinder their email effectiveness in Salesloft.
  • Users face call issues with Salesloft, experiencing difficulties with app alignment and support consistency during usage.
  • Users often face integration issues with Salesloft, particularly with platforms like HubSpot, affecting overall effectiveness.
  • Users note the limited features compared to competitors, impacting their overall experience and efficiency with Salesloft.
  • Users face a steep learning curve with Salesloft, making it challenging for newcomers to navigate effectively.

What Are Recent G2 Reviews of Salesloft?

What Are G2 Users Discussing About Salesloft?

GTM Workspace - Powered by ZoomInfo

Remarque : GTM Workspace est la version améliorée de ZoomInfo Sales et ZoomInfo Copilot. GTM Workspace est une plateforme unifiée d'exécution des ventes qui permet aux responsables de comptes et aux gestionnaires de comptes de gérer l'ensemble de leur portefeuille d'activités à partir d'un seul espace de travail. En réunissant les données CRM, l'intelligence de ZoomInfo, l'historique des engagements et les signaux d'achat en une vue consolidée, GTM Workspace élimine le changement de contexte constant qui empêche les vendeurs de donner le meilleur d'eux-mêmes. Au cœur de GTM Workspace se trouve un assistant IA qui comprend le contexte complet du territoire d'un représentant - leurs comptes, opportunités ouvertes, conversations passées et signaux en temps réel - permettant des commandes en langage naturel qui entraînent une action réelle. Les vendeurs peuvent se préparer instantanément pour les réunions, surveiller la santé des comptes, prioriser le pipeline et identifier les meilleurs prospects à poursuivre, le tout sans quitter une seule interface. GTM Workspace s'intègre directement avec Salesforce, maintenant une synchronisation bidirectionnelle en temps réel pour que les données CRM restent automatiquement à jour. Des vues flexibles de type tableur permettent aux représentants de découper et d'analyser leurs comptes, contacts, prospects et opportunités exactement de la manière dont ils travaillent - avec les données firmographiques, technographiques et d'intention de ZoomInfo enrichies directement aux côtés des champs CRM. Conçu spécifiquement pour la façon dont les équipes de vente modernes opèrent, GTM Workspace ne nécessite aucune formation, aucune création d'agent et aucun projet d'ingénierie. Il fonctionne immédiatement dès la sortie de la boîte, offrant une valeur dès le premier jour en plus de la base de données sur laquelle les équipes comptent déjà. Le résultat : les vendeurs passent moins de temps à rassembler des informations à travers des outils déconnectés et plus de temps à faire ce qu'ils font de mieux - établir des relations et conclure des affaires.

Average Rating: 4.5/5.0

Total Reviews: 8,882

How Do G2 Users Rate GTM Workspace - Powered by ZoomInfo?

  • the product a-t-il été un bon partenaire commercial?: 8.6/10 (Category avg: 9.2/10)
  • Personnalisation: 8.6/10 (Category avg: 8.8/10)
  • Enregistrer les données des prospects: 8.8/10 (Category avg: 8.8/10)
  • Localisateur d’informations: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind GTM Workspace - Powered by ZoomInfo?

  • Vendeur: ZoomInfo
  • Site Web de l'entreprise:
  • Année de fondation: 2000
  • Emplacement du siège social: Vancouver, WA
  • Twitter: @ZoomInfo
    23,515 abonnés Twitter
  • Page LinkedIn®: www.linkedin.com
    4,221 employés sur LinkedIn®

Who Uses This Product?

  • Who Uses This: Responsable de compte, Représentant du développement des ventes
  • Top Industries: Logiciels informatiques, Technologie de l'information et services
  • Company Size: 48% Medium, 26% Large

What Do G2 Reviewers Say About GTM Workspace - Powered by ZoomInfo?

AI-generated summary from verified user reviews

Pros
  • Les utilisateurs apprécient les informations de contact complètes que fournit GTM Workspace, aidant à un contact efficace avec les acheteurs potentiels.
  • Les utilisateurs trouvent la facilité d'utilisation dans GTM Workspace inestimable pour rationaliser leurs processus de vente et leurs analyses.
  • Les utilisateurs apprécient la précision des données de GTM Workspace, ce qui améliore leur avantage concurrentiel dans la prospection et la recherche.
  • Les utilisateurs trouvent la fonctionnalité de téléchargement de données en masse inestimable pour la génération de leads ciblés, simplifiant la prospection dans le secteur financier.
  • Les utilisateurs apprécient les capacités de génération de leads ciblée de GTM Workspace, augmentant considérablement leur efficacité en matière de ventes et de prospection.
Cons
  • Les utilisateurs rencontrent souvent des défis avec des données inexactes, y compris des numéros de contact non attribués et des informations professionnelles obsolètes.
  • Les utilisateurs sont souvent confrontés à des données obsolètes dans l'espace de travail GTM, ce qui entraîne des inexactitudes dans les coordonnées et les informations de localisation.
  • Les utilisateurs ont souvent du mal avec des contacts obsolètes, ce qui les amène à chercher des sources d'information alternatives pour plus de précision.
  • Les utilisateurs rencontrent des inexactitudes dans les données, avec des emplacements de contact incorrects et des numéros non attribués compliquant leurs efforts de sensibilisation.
  • Les utilisateurs sont souvent confrontés à des informations obsolètes, y compris des e-mails incorrects et des titres de poste erronés, ce qui affecte leur fiabilité et leur efficacité.

What Are Recent G2 Reviews of GTM Workspace - Powered by ZoomInfo?

What Are G2 Users Discussing About GTM Workspace - Powered by ZoomInfo?

Velocify Dial-IQ

Velocify Dial-IQ is the only click-to-call sales dialer that enables your sales team to have more conversations and ensures they focus on the right prospects at the right time.

Average Rating: 4.2/5.0

Total Reviews: 15

How Do G2 Users Rate Velocify Dial-IQ?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Personalization: 9.0/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.0/10 (Category avg: 8.8/10)
  • Information Locater: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Velocify Dial-IQ?

  • Seller: Intercontinental Exchange
  • Year Founded: 2000
  • HQ Location: Pleasanton, CA
  • Twitter: @ICE_Markets
    80,524 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    459 employees on LinkedIn®
  • Ownership: NYSE: ELLI

Who Uses This Product?

  • Company Size: 60% Medium, 27% Large

What Do G2 Reviewers Say About Velocify Dial-IQ?

AI-generated summary from verified user reviews

Pros
  • Users value the excellent dialing capabilities of Velocify Dial-IQ for effective lead management and customer engagement.
Cons
  • Users experience connection issues with lagging and delayed initialization during outbound dialing, impacting communication efficiency.

What Are Recent G2 Reviews of Velocify Dial-IQ?

What Are G2 Users Discussing About Velocify Dial-IQ?

Vonage Contact Center (formerly NewVoiceMedia)

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experience for Service Cloud and Sales Cloud users. Voice and Salesforce digital channels are seamlessly blended to deliver a consistent customer experience across all channels while reducing administrative complexity. Service excellence is delivered through all stages of pre-sales, onboarding, adoption and value realization. Vonage Contact Center for ServiceNow enables businesses with contact centers that rely on customized agent, employee, and customer workflows to deliver great customer experiences and enhanced productivity. Vonage Contact Center integrates with ServiceNow's enterprise-level Customer Service Management solution to deliver a powerful all-in-one unified platform. Vonage Contact Center for ServiceNow provides agents with contextual and relevant data and workflows, allowing agents to better collaborate across their organizations and deliver an unparalleled customer experience. Drive sales and provide world class customer service with the combined power of Vonage Contact Center and Microsoft Dynamics 365. Leverage your investments in Microsoft Dynamics 365 to personalize the customer experience and provide a 360 degree view of the customer journey. The integrated cloud contact center solution enables organizations to drive external and internal customer satisfaction while providing agents exactly what they need to be productive all without leaving the app. With Vonage Contact Center for Microsoft Dynamics 365, you can transform customer experiences into true customer loyalty.

Average Rating: 4.2/5.0

Total Reviews: 100

How Do G2 Users Rate Vonage Contact Center (formerly NewVoiceMedia)?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)
  • Personalization: 8.3/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.7/10 (Category avg: 8.8/10)
  • Information Locater: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Vonage Contact Center (formerly NewVoiceMedia)?

  • Seller: Vonage
  • Year Founded: 2001
  • HQ Location: Holmdel, NJ
  • Twitter: @Vonage
    11,195 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,776 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 52% Medium, 28% Small

What Do G2 Reviewers Say About Vonage Contact Center (formerly NewVoiceMedia)?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Vonage Contact Center, enjoying seamless integration and functionality.
  • Users appreciate the helpful customer support of Vonage Contact Center, enhancing their experience with seamless CRM integration.
  • Users highlight the easy setup of Vonage Contact Center, enabling quick integration and user-friendly access anywhere.
  • Users value the easy integrations with CRM systems, enhancing efficiency and user experience in their organizations.
  • Users praise the seamless CRM integration of Vonage Contact Center, enhancing personalized service and efficiency.
Cons
  • Users experience call issues with slow connectivity and difficulties in changing outbound numbers, impacting their operations.
  • Users experience customization difficulty with Vonage Contact Center, facing challenges in tailoring features to specific workflows.
  • Users find Vonage Contact Center to be expensive, though its value may outweigh the cost compared to alternatives.
  • Users find the limited customization options of Vonage Contact Center restrict their ability to tailor workflows effectively.
  • Users report communication issues with spam marking and occasional message delivery problems, affecting call connectivity.

What Are Recent G2 Reviews of Vonage Contact Center (formerly NewVoiceMedia)?

What Are G2 Users Discussing About Vonage Contact Center (formerly NewVoiceMedia)?

Gryphon ONE

Gryphon AI’s vision is to accelerate revenue growth by maximizing the yield of enterprise outreach, anchored in the principle of “Growth through Governance – Contact Compliance without Compromise”. Gryphon AI provides a transparent governance layer that unlocks untapped market potential with 100% audit readiness. This strategy operationalizes contact governance and real‑time TCPA, DNC, and TSR compliance across Legal, Marketing, and Collections, as well as regulated industries including Financial Services, Insurance, Healthcare, and Retail. By optimizing reach and enabling real-time auditing, Gryphon AI increases velocity across voice, SMS, and AI-driven channels while eliminating the over-suppression of compliant customers. Powered by distinctive capabilities, a strategic partner ecosystem, and 25 years of expertise, this framework forms the foundation of the Gryphon ONE platform and turns compliance into a durable competitive advantage. Learn more at www.gryphon.ai. Revenue Growth – ​As organizations struggle to meet the imposing demands associated with compliant outreach, they find their contactable universe dwindling exponentially. One of the key contributors to this reduction is the over-suppression of reachable contacts. With over 25 years of experience, Gryphon AI fully understands the breadth of an organization’s contact compliance demands and has helped over 200 enterprise organizations mitigate risk while broadening their marketable reach. ​​ Customer Experience – Gryphon AI's best-in-class AI solution delivers real-time intelligence to support business-specific objectives throughout every interaction. Gryphon AI engages in every customer interaction, providing actionable insights, real-time enablement, and valuable KPIs detailing the overall success of every interaction, delivering a personalized experience, improved agent performance, and increased customer satisfaction and loyalty.​​ Risk Mitigation – ​Gryphon AI has been a trusted advisor protecting enterprise companies from TCPA and other all-channel Do Not Contact violations through an automated, platform-based approach to contact compliance for nearly a quarter of a century. Our real-time platform accounts for all regulatory lists, constantly changing contact compliance data, and timebound restrictions while honoring opt-out requests and applying proprietary existing business relationship and consent data, with a comprehensive audit trail of those activities.

Average Rating: 4.2/5.0

Total Reviews: 405

How Do G2 Users Rate Gryphon ONE?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Personalization: 7.7/10 (Category avg: 8.8/10)
  • Record Prospect Data: 7.9/10 (Category avg: 8.8/10)
  • Information Locater: 7.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Gryphon ONE?

  • Seller: Gryphon AI
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Boston, MA
  • Twitter: @GryphonNetworks
    4,059 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    131 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Agent, Sales Representative
  • Top Industries: Security and Investigations, Financial Services
  • Company Size: 78% Large, 12% Medium

What Do G2 Reviewers Say About Gryphon ONE?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the peace of mind provided by Gryphon ONE, ensuring safety during curfews and holiday restrictions.
  • Users appreciate the ease of use of Gryphon ONE, finding it straightforward and user-friendly for various tasks.
  • Users find the user-friendly interface of Gryphon ONE enhances their experience, making tasks straightforward and efficient.
  • Users value the accuracy of Gryphon ONE for ensuring compliance and effective management of outgoing calls.
  • Users value the simple and reliable compliance management of Gryphon ONE, enhancing confidence and efficiency in operations.
Cons
  • Users report call issues with Gryphon ONE, including limitations with speakerphone and clunky call report functionalities.
  • Users find that complex customization slows down implementation and budgeting, causing some frustration during use.
  • Users experience dialer issues with no speaker phone option and lack of comprehensive training for optimal use.
  • Users report a difficult setup process, highlighting challenges with implementation and lack of adequate training and support.
  • Users note the expensive pricing of Gryphon ONE, which can burden budgets with unexpected costs and add-ons.

What Are Recent G2 Reviews of Gryphon ONE?

What Are G2 Users Discussing About Gryphon ONE?

Aloware

Aloware is an AI-powered contact center platform specifically designed for sales and support teams that operate within a Customer Relationship Management (CRM) system. By integrating calling, SMS, AI voice agents, a power dialer, and automation into a single platform, Aloware enhances productivity for teams using popular CRMs like HubSpot, Salesforce, Pipedrive, Zoho, and GoHighLevel. This comprehensive solution allows representatives to focus on selling rather than getting bogged down with administrative tasks like logging calls or chasing missed leads. Targeting a diverse range of industries, Aloware is utilized by over 1,000 teams across sectors such as SaaS, real estate, insurance, financial services, staffing, solar, home services, and legal. The platform is particularly beneficial for teams with 10 to 500 seats, especially those transitioning from basic calling solutions like Kixie, Aircall, JustCall, Dialpad, and RingCentral. These teams often seek a more robust system that combines AI capabilities, CRM depth, and compliance features, which Aloware provides seamlessly. What sets Aloware apart from its competitors is its unique "pickup stack." This includes features like NumberGuard, which monitors caller ID reputation in real-time; Branded Calling, which displays the company name and logo on the recipient's screen; and Local Presence, which automatically matches area codes. While many competitors may offer one of these features, Aloware integrates all three, enhancing the chances of successful connections. Additionally, Aloware's native CRM intelligence ensures that every interaction—be it a call, text, or voicemail—is automatically logged to the appropriate contact, deal, and pipeline stage, significantly reducing the time reps spend on CRM administration. Aloware also leverages AI throughout the entire sales cycle. The platform includes AI Voice Agents that can manage inbound qualification and booking around the clock, while the AloAi Text Bot qualifies leads via SMS. The Power Dialer efficiently sequences through CRM lists, and AI Call Summaries, sentiment analysis, and trending topics are automatically recorded and integrated back into the CRM after each conversation. This eliminates the need for separate AI vendors or additional engineering resources, streamlining the entire process. Compliance is another critical aspect of Aloware's offering. The platform manages A2P 10DLC registration, is SOC 2 certified, and includes features like PII redaction in transcripts and Do Not Contact (DNC) management, ensuring that compliance challenges that often hinder deployments with other vendors are effectively handled. With pricing starting at $30 per agent per month, Aloware provides a scalable solution for teams looking to enhance their sales and support capabilities while maintaining compliance and efficiency.

Average Rating: 4.1/5.0

Total Reviews: 818

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How Do G2 Users Rate Aloware?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Personalization: 8.2/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.2/10 (Category avg: 8.8/10)
  • Information Locater: 8.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Aloware?

  • Seller: Aloware
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Los Angeles, California
  • Twitter: @alowaretalk
    392 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    87 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, National Account Executive
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 51% Small, 48% Medium

What Do G2 Reviewers Say About Aloware?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Aloware, seamlessly integrating with CRM platforms and simplifying communication tools.
  • Users find Aloware's helpful customer support exceptional, making it easy to resolve issues and enhance productivity.
  • Users appreciate Aloware for its user-friendly interface, making it easy to navigate and integrate with CRMs.
  • Users value the seamless integration of Aloware with CRM platforms, enhancing their workflow through automation.
  • Users value the time-saving features of Aloware, enhancing lead outreach and CRM connections efficiently.
Cons
  • Users experience call quality issues with Aloware, facing lags and freezes during outbound calls, which is frustrating.
  • Users report slow performance with Aloware, affecting app responsiveness and interrupting calls and broadcasts.
  • Users experience slow loading times with Aloware, making it frustrating to open the app and manage calls.
  • Users often experience software glitches with Aloware, leading to frustrating delays and message delivery issues.
  • Users often face software bugs with Aloware, leading to frustrating technical glitches and slow responses.

What Are Recent G2 Reviews of Aloware?

What Are G2 Users Discussing About Aloware?

Outplay

Outplay is the only sales engagement platform that every growing sales team needs. It helps reps prospect, engage, track and sell from a single place without the need to juggle multiple tools and pay multiple bills.Outplay offers powerful and personalized multichannel outreach, outbound sales automations that level up efficiency, advanced reporting for data-powered insights and much more. Outplay has bi-directional integrations with a wide range of CRMs, inboxes and more to help sales teams book meetings and track performances from a single dashboard. Outplay's intuitive UI and industry-leading customer support gets teams up and running rapidly, to start booking meetings now. Not next quarter. With game-changing features like power dialing, AI-powered conversational intelligence and a lead sourcing database of millions, Outplay transforms sales engagement, without the hefty price tag.Switch out multiple point solutions and invoices with Outplay - the all-in-one sales stack for new-age teams. Get a built-in Sales Prospecting tool, Multi-channel Sales Engagement platform, Inbound Conversion and Scheduling tool and Conversational Intelligence platform to exceed your targets, not your budgets.

Average Rating: 4.5/5.0

Total Reviews: 269

How Do G2 Users Rate Outplay?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Personalization: 8.2/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.2/10 (Category avg: 8.8/10)
  • Information Locater: 8.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Outplay?

  • Seller: Outplay HQ
  • Year Founded: 2019
  • HQ Location: Wilmington, Delaware
  • Twitter: @OutplayHQ
    319 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Business Development Manager, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 62% Small, 35% Medium

What Do G2 Reviewers Say About Outplay?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the smooth onboarding and seamless integration of Outplay, enhancing their workflow and customer engagement.
  • Users enjoy the incredible support provided by Outplay, enhancing their experience and boosting productivity across platforms.
  • Users love the intuitive interface of Outplay, enhancing their efficiency and customer engagement seamlessly.
  • Users praise the incredible customer support of Outplay, appreciating the ease of interaction and workflow efficiency.
  • Users enjoy the ease of use of Outplay, enhancing workflows and streamlining outreach for increased sales.
Cons
  • Users face integration issues, particularly with the multidialer and Pipedrive, complicating overall functionality.
  • Users report significant admin issues with Outplay, citing frustrating bugs and poor customer service experiences.
  • Users find the complexity of setup a bit tricky, causing challenges with triggers and testing in Outplay.
  • Users report significant confusion with Outplay due to buggy software and poor customer service, leading to frustration.
  • Users report significant connection issues with Outplay, leading to frustration and wasted time and resources.

What Are Recent G2 Reviews of Outplay?

What Are G2 Users Discussing About Outplay?

Fastcall

A native click-to-call app in Salesforce. Softphone, local caller ID, voicemail drop and more

Average Rating: 4.2/5.0

Total Reviews: 13

How Do G2 Users Rate Fastcall?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Personalization: 9.4/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.3/10 (Category avg: 8.8/10)
  • Information Locater: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Fastcall?

  • Seller: FastCall
  • Year Founded: 2012
  • HQ Location: Hollywood, CA
  • Twitter: @fastcall411
    104 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    25 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 43% Medium

What Do G2 Reviewers Say About Fastcall?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy integrations of Fastcall, enhancing their experience by seamlessly connecting with Salesforce.
  • Users highlight the excellent email notifications and seamless Salesforce integration that enhances their communication experience.
  • Users appreciate the superior integration of Fastcall with Salesforce, enhancing communication and tracking capabilities.
  • Users appreciate the superior Salesforce integration of Fastcall, enhancing communication tracking and overall efficiency.
  • Users appreciate the superior email notifications and integration with Salesforce for tracking calls and texts.
Cons
  • Users often face call connectivity issues, including duplicate dials and missed calls leading to unexpected voicemails.
  • Users experience frequent call issues, with problems like second dials and missing calls leading to voicemails unexpectedly.
  • Users face persistent call quality issues with Fastcall, experiencing interruptions and missed connections during active calls.
  • Users experience frequent delays with second dials interrupting active calls and unexpected voicemails during usage.
  • Users report recording issues with Fastcall, facing problems like unexpected second dials and missed calls.

What Are Recent G2 Reviews of Fastcall?

What Are G2 Users Discussing About Fastcall?