Best Observability Software

How Many Observability Software Products Does G2 Track?

Total Products under this Category: 175

Category Stats (Nov 2026)

  • Average Rating: 4.55/5 (↓0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: OpenObserve (+0.23%) - Among all products in this category, OpenObserve recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Observability Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 18,300+ Authentic Reviews
  • 175+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Observability Software

G2 Grid® for Observability Software plotting products by satisfaction and market presence

Highlighted products: Datadog, IBM Instana, Sentry, Coralogix, Grafana Labs, Site24x7, Dynatrace, and nGeniusONE.

Underlying data: [Grid® JSON](https://www.g2.com/categories/observability-software/grids.json?focus%5B%5D=datadog&focus%5B%5D=ibm-instana&focus%5B%5D=sentry&focus%5B%5D=coralogix&focus%5B%5D=grafana-labs&focus%5B%5D=site24x7&focus%5B%5D=dynatrace&focus%5B%5D=ngeniusone)

Datadog

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

Average Rating: 4.4/5.0

Total Reviews: 738

Who Is the Company Behind Datadog?

  • Seller: Datadog
  • Company Website:
  • Year Founded: 2010
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    10,780 employees on LinkedIn®
  • Ownership: NASDAQ: DDOG

Who Uses This Product?

  • Who Uses This: Software Engineer, DevOps Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 46% Medium, 33% Large

What Do G2 Reviewers Say About Datadog?

AI-generated summary from verified user reviews

Pros
  • Users value a unified observability view that brings logs, metrics, and traces together for easier monitoring and insights.
  • Users value clear, customizable dashboards that make relevant data easy to visualize and understand.
  • Users value unified visibility across applications, infrastructure, and services, helping them understand overall system health.
  • Users find the interface intuitive and easy to use, helping them navigate monitoring and streamline everyday operations.
  • Users value its broad integrations across cloud services and existing systems, with straightforward setup that connects their tools.
Cons
  • Users say costs are high and can rise quickly as infrastructure, data volume, and monitored services scale.
  • Users find the learning curve steep, with advanced features, queries, and dashboards taking time to master.
  • Users find the interface crowded with information and controls, making it feel overwhelming, especially at first.
  • Users find costs difficult to predict, track, and control, especially as usage and monitored environments scale.
  • Users find navigation confusing, with features and information difficult to locate across screens and dashboards.

What Are Recent G2 Reviews of Datadog?

What Are G2 Users Discussing About Datadog?

IBM Instana

IBM Instana, now part of the Concert platform, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by DevOps to optimize application performance, enable innovation and mitigate risk to help them add value and efficiency to the pipeline. IBM Instana is available on AWS Marketplace.

Average Rating: 4.4/5.0

Total Reviews: 487

Who Is the Company Behind IBM Instana?

  • Seller: IBM
  • Company Website:
  • Year Founded: 1911
  • HQ Location: Armonk, New York, United States
  • LinkedIn® Page: www.linkedin.com
    344,328 employees on LinkedIn®
  • Ownership: SWX:IBM

Who Uses This Product?

  • Who Uses This: Software Engineer, System Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 40% Medium, 36% Large

What Do G2 Reviewers Say About IBM Instana?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of IBM Instana, which simplifies app tracking and enhances performance analysis.
  • Users value the fast and comprehensive monitoring capabilities of IBM Instana, ensuring robust protection across all environments.
  • Users value the real-time monitoring of IBM Instana, appreciating its ease of use and robust dashboard features.
  • Users value the fast and effective monitoring capabilities of IBM Instana, ensuring comprehensive system protection and anomaly detection.
  • Users highlight the effortless setup of IBM Instana, enabling seamless monitoring of complex applications without manual configuration.
Cons
  • Users express that the pricing can accumulate quickly as their environments grow, making it a significant concern.
  • Users find the learning curve challenging, particularly for new team members navigating the complex interface and features.
  • Users find the user interface complex, leading to a steeper learning curve and affecting overall usability.
  • Many users find the pricing structure of IBM Instana to be expensive, particularly for smaller teams and startups.
  • Users find the difficult learning curve of IBM Instana challenging, hindering quick adaptation and efficient use of the tool.

What Are Recent G2 Reviews of IBM Instana?

What Are G2 Users Discussing About IBM Instana?

Sentry

Sentry is an application monitoring and error tracking platform that helps developers identify, debug, and resolve software issues in production environments across web, mobile, desktop, game, and AI-powered applications. The platform captures errors, crashes, and performance problems in real time, providing developers with stack traces, user context, and diagnostic data needed to reproduce and fix bugs. Sentry supports over 100 programming languages and frameworks, including JavaScript, Python, Java, Ruby, PHP, Go, React, Django, and mobile platforms like iOS and Android. Core monitoring capabilities: - Error tracking groups similar errors into issues, showing frequency, affected users, and the exact code location where problems occur - Performance monitoring traces requests through distributed systems to identify slow database queries, API bottlenecks, and code-level performance problems - Session Replay records user interactions leading up to errors, capturing clicks, network activity, and console logs for easier reproduction - Logs captures structured log data from your applications alongside errors and traces, enabling search and filtering by message content, severity level, and custom attributes - AI observability provides visibility into LLM applications, AI agents, and Model Context Protocol servers, tracking prompts, model calls, tool usage, and token consumption Developers integrate Sentry by installing an SDK and adding a few lines of code to their application. The platform automatically captures unhandled exceptions, while developers can manually track custom errors and performance metrics. Sentry processes events in real time, sending alerts through Slack, email, PagerDuty, or other notification channels when issues occur. Additional features and capabilities: - AI-powered debugging through Seer, which analyzes errors to identify root causes and suggest code fixes with high accuracy - Distributed tracing that follows requests across microservices, serverless functions, and third-party APIs to pinpoint failure points - Custom dashboards and alerts for monitoring specific metrics, error rates, or performance thresholds important to each team - Profiling tools that provide code-level visibility into where time is being spent in production, identifying slow functions, call stacks, and performance regressions across backend services and frontend/mobile user flows - Workflow integrations with GitHub, Jira, GitLab, Azure DevOps, and other development tools to create tickets or link errors to commits automatically The platform serves development teams at organizations ranging from individual developers to large enterprises. More than 100,000 organizations use Sentry, processing billions of error events daily. Sentry offers both cloud-hosted and self-hosted deployment options, with pricing tiers based on event volume. A free tier supports small projects and individual developers.

Average Rating: 4.5/5.0

Total Reviews: 240

Who Is the Company Behind Sentry?

  • Seller: Sentry
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    448 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 58% Small, 31% Medium

What Do G2 Reviewers Say About Sentry?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Sentry, allowing quick implementation and straightforward monitoring of applications.
  • Users value the insightful error tracking of Sentry, enabling quicker issue resolution and improved application observability.
  • Users praise Sentry for its efficient debugging capabilities, streamlining workflows and enhancing error tracking significantly.
  • Users find Sentry's monitoring features indispensable, offering versatility in observability and easy application monitoring.
  • Users value the strong integration and monitoring capabilities of Sentry, enabling efficient fault detection and alerts.
Cons
  • Users find Sentry's pricing issues challenging, especially with limited plan options and frequent budget increases.
  • Users experience frequent error budget exhaustion requiring constant adjustments, leading to monitoring challenges and unexpected failures.
  • Users find Sentry expensive, particularly for small projects, with limited plan options and high entry costs.
  • Users find the complex configuration of Sentry challenging, particularly during the initial setup and integration process.
  • Users find the UI to be complex and disorganized, particularly challenging for first-time users.

What Are Recent G2 Reviews of Sentry?

What Are G2 Users Discussing About Sentry?

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Coralogix

Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events, enhancing operational efficiency and reducing total cost of ownership by up to 70%. Coralogix stands out for its simple pricing model, based solely on data volume ingested and retained, and offers free, fast customer support with less than 30 second response time and 1 hour resolution time. Our platform covers the entire range of observability with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all streamlined for quick integration and immediate value. Components within the stream store the system state to provide stateful insights and real-time alerting without ever needing to index the data — so there are never any trade-offs to achieve observability. Once ingested, parsed, and enriched, data is written remotely to an archive bucket controlled by the client. The archive can be queried directly at any time, from the platform UI or via CLI, giving users infinite retention with full control over, and access to, their data. View and query your data from any dashboard using any syntax. Coralogix has successfully completed relevant security and privacy compliances by BDO including GDPR, SOC 2, PCI, HIPAA, and ISO 27001/27701.

Average Rating: 4.5/5.0

Total Reviews: 452

Who Is the Company Behind Coralogix?

  • Seller: Coralogix
  • Company Website:
  • Year Founded: 2014
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    609 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, DevOps Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 56% Medium, 33% Large

What Do G2 Reviewers Say About Coralogix?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Coralogix, highlighting its simple setup and efficient integrations.
  • Users value the integration of logs, metrics, and alerts, enhancing efficiency in root-cause analysis and monitoring.
  • Users commend the exceptional customer support of Coralogix, ensuring quick resolutions and a smooth experience.
  • Users value the real-time monitoring of Coralogix, enhancing their understanding of user behavior and improving incident response.
  • Users value the intuitive user interface of Coralogix, appreciating its ease of log searching and export functionality.
Cons
  • Users find that the learning curve is steep for beginners, making navigation and understanding features challenging.
  • Users find the missing feature for downloading log results a significant limitation in Coralogix's functionality.
  • Users find the difficult learning curve of Coralogix challenging, especially for beginners navigating complex options.
  • Users experience slow performance with Coralogix, leading to frustration due to delayed log fetching and UI loading.
  • Users find the learning difficulty of Coralogix challenging, especially when navigating advanced features and the overwhelming UI.

What Are Recent G2 Reviews of Coralogix?

Grafana Labs

Grafana Labs provides an open and composable monitoring and observability stack built around Grafana, the leading open source technology for dashboards and visualization. There are more than 3,000 Grafana Labs customers, including Bloomberg, Citigroup, Dell Technologies, Salesforce, and TomTom, and more than 1 million active instances of Grafana around the world. Grafana Labs helps companies manage their observability strategies with the LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise offerings, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo) as well as extensive enterprise data source plugins, dashboard management, alerting, reporting, and security. Grafana Labs is backed by leading investors Lightspeed Venture Partners, Lead Edge Capital, GIC, Sequoia Capital, Coatue, and J.P. Morgan. Follow Grafana Labs on LinkedIn and Twitter or visit https://grafana.com.

Average Rating: 4.5/5.0

Total Reviews: 215

Who Is the Company Behind Grafana Labs?

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 46% Medium, 29% Small

What Do G2 Reviewers Say About Grafana Labs?

AI-generated summary from verified user reviews

Pros
  • Users value the beautiful dashboards in Grafana Labs, enhancing clarity and insight into complex metrics.
  • Users value the ease of use of Grafana Labs, which simplifies complex data visualization and management effortlessly.
  • Users appreciate the beautiful and customizable dashboards of Grafana Labs, enhancing clarity in monitoring metrics.
  • Users value the real-time monitoring capabilities of Grafana Labs, enabling clear visibility into critical metrics across systems.
  • Users value the flexibility and clarity of Grafana Labs for visualizing and monitoring diverse metrics effectively.
Cons
  • Users often find the steep learning curve of Grafana Labs challenging, making setup and configuration time-consuming for newcomers.
  • Users find the complex setup of Grafana Labs challenging, especially newcomers struggling with configuration and queries.
  • Users find the learning difficulty in Grafana Labs challenging, especially for beginners navigating complex setups and configurations.
  • Users find the difficult learning curve of Grafana Labs challenging, particularly in setup and query writing for dashboards.
  • Users find Grafana Labs complex to set up and configure, creating challenges for new users in managing dashboards.

What Are Recent G2 Reviews of Grafana Labs?

What Are G2 Users Discussing About Grafana Labs?

Site24x7

ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

Average Rating: 4.6/5.0

Total Reviews: 472

Who Is the Company Behind Site24x7?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: CEO, IT Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 46% Medium, 41% Small

What Do G2 Reviewers Say About Site24x7?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Site24x7, making implementation and daily operations smooth and efficient.
  • Users appreciate the single pane of glass visibility in Site24x7, enhancing efficiency and monitoring flexibility.
  • Users appreciate the real-time monitoring capabilities of Site24x7, providing comprehensive oversight for networks and infrastructure.
  • Users value the extensive monitoring features of Site24x7, enabling efficient oversight of multiple resources from one interface.
  • Users enjoy the extensive visibility of Site24x7, appreciating its ease of setup and efficient monitoring capabilities.
Cons
  • Users find the complexity of tool integration and plan options overwhelming, preferring a simplified default view.
  • Users face missing alerts and limited interface visibility, hindering their ability to monitor system efficiency effectively.
  • Users find the learning curve for advanced features of Site24x7 challenging, impacting effective usage of the platform.
  • Users find the pricing overwhelming and feel it could be more flexible for smaller businesses or startups.
  • Users find the interface not user-friendly, feeling overwhelmed by the multitude of available options.

What Are Recent G2 Reviews of Site24x7?

What Are G2 Users Discussing About Site24x7?

Dynatrace

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward. To learn more about how Dynatrace can help your business, visit www.dynatrace.com, visit our blog and follow us on LinkedIn and X @dynatrace.

Average Rating: 4.5/5.0

Total Reviews: 1,241

Who Is the Company Behind Dynatrace?

  • Seller: Dynatrace
  • Year Founded: 2005
  • HQ Location: Boston, MA
  • LinkedIn® Page: www.linkedin.com
    6,181 employees on LinkedIn®
  • Ownership: NYSE: DT

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 69% Large, 23% Medium

What Do G2 Reviewers Say About Dynatrace?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Dynatrace, enjoying seamless application instrumentation and comprehensive support.
  • Users value the effective debugging capabilities of Dynatrace, enhancing their ability to identify and resolve issues promptly.
  • Users value the insightful dashboarding of Dynatrace, enhancing executive views and simplifying monitoring processes.
  • Users value the robust analytics and integration features of Dynatrace, enhancing their monitoring and debugging capabilities.
  • Users value the comprehensive monitoring capabilities of Dynatrace, enhancing problem identification and prevention effectively.
Cons
  • Users find the steep learning curve of Dynatrace challenging, making it hard to fully utilize its features.
  • Users find that missing features in Dynatrace hinder detailed analysis and communication regarding updates and fixes.
  • Users find Dynatrace's complexity overwhelming, with a steep learning curve and costly pricing affecting usability.
  • Users feel the UI could be less cluttered, making navigation and log viewing cumbersome for newcomers.
  • Users find the learning difficulty challenging due to overwhelming information and inconsistencies in functionality.

What Are Recent G2 Reviews of Dynatrace?

What Are G2 Users Discussing About Dynatrace?

nGeniusONE

NETSCOUT’s Network & Application Observability solution is engineered for IT practitioners who need deep, real-time visibility into complex hybrid environments. Whether you're managing a sprawling data center, a multi-cloud deployment, 5G deployment, or a remote workforce, this solution delivers the actionable intelligence required to maintain performance, availability, and user experience across every layer of your infrastructure. At its core, NETSCOUT leverages Deep Packet Inspection (DPI) to convert raw network traffic into smart data. This allows IT teams to monitor application behavior, network performance, and service dependencies with precision, even in containerized environments. The result is a unified, end-to-end view that helps you quickly isolate root causes, reduce mean time to knowledge (MTTK), and proactively resolve issues before they impact users or business operations. What sets NETSCOUT apart is its ability to scale observability across both legacy and modern architectures without requiring intrusive agents or instrumentation. It integrates seamlessly with existing workflows and tools, providing consistent visibility whether you're troubleshooting a VoIP degradation, tracking down a cloud latency spike, or validating the performance of a new application rollout. For IT professionals tasked with ensuring uptime and optimizing digital experiences, NETSCOUT’s observability platform is not just a monitoring tool—it’s a strategic asset that transforms packet-level data into operational intelligence. Products included in this solution: - nGeniusONE - InfiniStreamNG - vSTREAM - Packet Flow Switches (PFS) and TAPs

Average Rating: 4.5/5.0

Total Reviews: 139

Who Is the Company Behind nGeniusONE?

  • Seller: NETSCOUT
  • Company Website:
  • Year Founded: 1984
  • HQ Location: Westford, Mass.
  • LinkedIn® Page: www.linkedin.com
    2,710 employees on LinkedIn®
  • Ownership: NASDAQ: NTCT

Who Uses This Product?

  • Top Industries: Telecommunications, Financial Services
  • Company Size: 41% Large, 30% Medium

What Do G2 Reviewers Say About nGeniusONE?

AI-generated summary from verified user reviews

Pros
  • Users value the deep real-time visibility of NETSCOUT, enhancing issue detection and minimizing downtime effectively.
  • Users praise NETSCOUT for its effective issue detection, enabling quick identification and resolution of network problems.
  • Users value the deep real-time visibility of NETSCOUT Network & Application Observability, enhancing troubleshooting efficiency and minimizing downtime.
  • Users appreciate the reliability of NETSCOUT Network & Application Observability, enabling quick issue detection and minimizing downtime.
  • Users appreciate the user-friendly design of NETSCOUT, enabling easy management and quick issue detection for teams.
Cons
  • Users find the learning curve steep due to complex setup and configuration, challenging for new engineers.
  • Users find the complexity of the interface challenging, especially for new users and initial setup.
  • Users find the difficult learning curve of NETSCOUT Network & Application Observability frustrating, hindering effective onboarding and usage.
  • Users find the complex setup of NETSCOUT Network & Application Observability challenging, hindering effective onboarding and usage.
  • Users find the complex configuration of NETSCOUT Network & Application Observability challenging, particularly for new and smaller teams.

What Are Recent G2 Reviews of nGeniusONE?

SolarWinds Observability

SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance.

Average Rating: 4.3/5.0

Total Reviews: 841

Who Is the Company Behind SolarWinds Observability?

Who Uses This Product?

  • Who Uses This: Network Engineer, Network Administrator
  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 44% Large, 35% Medium

What Do G2 Reviewers Say About SolarWinds Observability?

AI-generated summary from verified user reviews

Pros
  • Users love the intuitive interface of SolarWinds Observability, making system management and monitoring effortless and efficient.
  • Users appreciate the comprehensive visibility of SolarWinds Observability, simplifying performance monitoring across diverse environments.
  • Users value the unified visibility across infrastructure that simplifies monitoring and accelerates troubleshooting effectively.
  • Users appreciate the monitoring capabilities of SolarWinds Observability, effectively managing and analyzing network environments.
  • Users appreciate the intuitive user interface of SolarWinds, enhancing the management and visibility of network performance.
Cons
  • Users find the pricing escalates quickly, making SolarWinds Observability less affordable for larger setups and features.
  • Users face a significant learning curve with SolarWinds Observability, complicating the use of advanced features and integrations.
  • Users face integration issues due to complex setups and limited support for ITSM platform connections, affecting usability.
  • Users find the complex setup of SolarWinds Observability challenging, requiring significant technical expertise and time investment.
  • Users find the configuration difficulty of SolarWinds Observability to be a significant hurdle in effective deployment.

What Are Recent G2 Reviews of SolarWinds Observability?

What Are G2 Users Discussing About SolarWinds Observability?

New Relic

New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth. The platform brings together Application Performance Monitoring (APM), infrastructure monitoring, log management, digital experience monitoring (DEM), container monitoring, and AIOps into one cohesive interface. Powered by an advanced AI engine, New Relic automatically pairs telemetry data to shift problem solving from reactive debugging to proactive and predictive resolution, helping teams reduce mean time to resolution (MTTR) and eliminate digital disruptions before they impact end users. Equipped with over 500 open source integrations, New Relic seamlessly connects with your existing stack. Coupled with transparent, consumption and user-based pricing, organizations gain full predictability over their costs without sacrificing telemetry depth.

Average Rating: 4.4/5.0

Total Reviews: 576

Who Is the Company Behind New Relic?

  • Seller: New Relic
  • Company Website:
  • Year Founded: 2008
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    3,093 employees on LinkedIn®
  • Ownership: NYSE: NEWR

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 43% Medium, 29% Large

What Do G2 Reviewers Say About New Relic?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive and easy-to-use interface of New Relic, making navigation and analysis seamless.
  • Users value the real-time monitoring in New Relic, benefiting from immediate insights and customizable dashboards.
  • Users appreciate the real-time monitoring capabilities of New Relic, enabling proactive issue detection and resolution.
  • Users value the real-time performance insights from New Relic, enabling proactive issue detection and improved user experience.
  • Users appreciate the advanced analytics of New Relic, benefitting from customizable dashboards and real-time performance insights.
Cons
  • Users find New Relic to be expensive, particularly for smaller teams and high data volume demands.
  • Users feel that pricing issues make New Relic expensive for smaller teams, especially with scaling data volumes.
  • Users find the complexity of New Relic's interface and setup to be overwhelming and difficult to navigate.
  • Users find the steep learning curve of New Relic challenging, especially when mastering its advanced features and UI.
  • Users find the complex setup of New Relic to be time-consuming and overwhelming for newcomers.

What Are Recent G2 Reviews of New Relic?

What Are G2 Users Discussing About New Relic?

OpManager Nexus

OpManager Nexus is a full-stack observability platform that helps IT teams monitor and manage their entire infrastructure, including networks, servers, applications, databases, and websites, from a single console. Designed for mid-size to large organizations managing hybrid and on-premises environments, OpManager Nexus provides deep visibility across every layer of the IT stack. IT teams gain a consolidated view of their infrastructure, eliminating the need for multiple disconnected monitoring tools and reducing the operational overhead that comes with managing them. This unified approach enables faster decision-making and helps organizations maintain service reliability across complex, distributed environments where downtime can have a direct impact on business continuity. OpManager Nexus includes AIOps capabilities that go beyond traditional monitoring. Agentic AI and generative AI integrations automate routine diagnostics and accelerate issue resolution, while smart event correlation identifies relationships between alerts across the stack. Together, these capabilities help IT teams detect issues early, cut through alert noise, and resolve problems before they impact end users or broader business operations. For IT teams dealing with high volumes of events across large environments, this level of automation significantly reduces the time spent on manual troubleshooting. On the deployment front, OpManager Nexus supports both on-premises installation and cloud access (powered by Site24x7) through ManageEngine's private datacenters. Organizations can choose the model that aligns with their infrastructure strategy, security policies, and compliance requirements, without compromising on monitoring depth or platform capability. As part of the ManageEngine ecosystem, OpManager Nexus integrates natively with ITSM, analytics, and security tools, giving IT teams the full operational context needed to manage infrastructure performance and respond to incidents end to end.

Average Rating: 4.5/5.0

Total Reviews: 235

Who Is the Company Behind OpManager Nexus?

  • Seller: Zoho
  • Company Website:
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: IT Manager, Network Administrator
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 53% Medium, 32% Large

What Do G2 Reviewers Say About OpManager Nexus?

AI-generated summary from verified user reviews

Pros
  • Users value the effective monitoring capabilities of OpManager Nexus, essential for managing bandwidth and network performance.
  • Users value the real-time monitoring capabilities of OpManager Nexus, enhancing issue resolution and network visibility.
  • Users find OpManager Nexus to have ease of use with intuitive dashboards and efficient monitoring capabilities.
  • Users value the intuitive user interface of OpManager Nexus, praising its easy-to-use dashboards and monitoring capabilities.
  • Users appreciate the comprehensive monitoring capabilities of OpManager Nexus, enhancing the management of critical devices and networks.
Cons
  • Users find the setup complex for large networks, with performance slowdowns and additional licensing adding to the challenge.
  • Users find the complex configuration of OpManager Nexus challenging, particularly in large network setups and advanced features.
  • Users find the complex setup of OpManager Nexus challenging, especially for large networks and during onboarding.
  • Users note the missing features in OpManager Nexus, particularly lacking advanced metrics and cloud-native integrations.
  • Users find the difficult configuration of OpManager challenging, particularly when managing alerts and third-party integrations.

What Are Recent G2 Reviews of OpManager Nexus?

What Are G2 Users Discussing About OpManager Nexus?

Dash0

Dash0 closes the loop from code to production in the AI era. Built natively on OpenTelemetry, Dash0 tracks what AI builds, observes everything running in production, and fixes problems autonomously, all powered by a single, OpenTelemetry native data foundation. Dash0 helps engineering teams ship more and break less in a world where code moves at machine speed.

Average Rating: 4.8/5.0

Total Reviews: 50

Who Is the Company Behind Dash0?

  • Seller: Dash0
  • Company Website:
  • Year Founded: 2023
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    226 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CTO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 44% Small, 40% Medium

What Do G2 Reviewers Say About Dash0?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Dash0, highlighting its smooth setup and intuitive interface for seamless data integration.
  • Users appreciate the excellent customer support of Dash0, highlighting quick responses and friendly assistance throughout their experience.
  • Users appreciate the nice and uncluttered user interface of Dash0, enhancing their overall experience and efficiency.
  • Users value the easy setup of Dash0, appreciating its seamless integration and excellent support for a smooth experience.
  • Users appreciate the easy integrations offered by Dash0, enhancing their experience with straightforward data handling and support.
Cons
  • Users find Dash0 has limited features as it is still developing, lacking some conveniences compared to competitors.
  • Users have noticed feature deficiencies in Dash0, particularly in comparison to more established platforms.
  • Users note the missing features in Dash0, which affects convenience compared to more established tools.
  • Users find limited customization in Dash0, leading to struggles with mobile use and dashboard functionality.
  • Users note the feature limitations of Dash0, wishing for more advanced tools and integrations to enhance functionality.

What Are Recent G2 Reviews of Dash0?

ScienceLogic AI Platform

ScienceLogic delivers a unified, service-centric, AI-powered IT operations platform that transforms reactive IT into intelligent, automated operations, using high-fidelity telemetry data and safe, explainable automation to deliver measurable results. Deployable across on-premises, cloud, and hybrid environments, the ScienceLogic AI Platform consolidates fragmented tools, delivers complete service-aware observability, and empowers engineers to move beyond manual processes with the efficiency of automation and the intelligence of AI. Unlike competitors, ScienceLogic’s platform leverages automation as a true differentiator, providing goal-driven insights, closed-loop remediation, and explainable actions governed by enterprise policies. This reduces MTTR, improves efficiency, and frees teams to focus on innovation, with confidence that every automated action is safe, verifiable, and aligned with business intent. Through seamless integrations, advanced agentic AI capabilities, and a data-rich architecture built on continuous telemetry and discovery, the ScienceLogic AI Platform enables enterprises and managed service providers to manage complex, distributed infrastructures with accuracy, efficiency, and speed. Flexible and extensive, the ScienceLogic AI Platform helps enterprises, MSPs, government agencies, and other organizations scale services reliably, deliver superior customer experiences, and consolidate toolsets with intelligent automation built on trusted data. Recognized as a leader in The Forrester Wave™: AIOps Platforms, Q2 2025, and a visionary in the 2025 Gartner® Magic Quadrant™ for Observability Platforms, ScienceLogic empowers customers to achieve faster service restoration, executive-level visibility, and optimal business outcomes, while advancing toward fully autonomous IT operations.

Average Rating: 4.5/5.0

Total Reviews: 40

Who Is the Company Behind ScienceLogic AI Platform?

  • Seller: ScienceLogic
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Reston, Virginia
  • LinkedIn® Page: www.linkedin.com
    579 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 50% Large, 24% Small

What Do G2 Reviewers Say About ScienceLogic AI Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the automated issue detection in ScienceLogic AI Platform, enhancing efficiency and reducing manual efforts.
  • Users value the proactive monitoring of ScienceLogic AI Platform, effectively managing issues before they escalate.
  • Users commend the monitoring efficiency of ScienceLogic AI Platform, significantly enhancing issue diagnosis and operational management.
  • Users value the proactive monitoring and alerting of ScienceLogic AI Platform, significantly reducing business impact through early issue notifications.
  • Users value the comprehensive monitoring provided by ScienceLogic AI Platform, enhancing visibility and operational efficiency in IT management.
Cons
  • Users find the noisy alerts and false positives challenging, complicating the overall user experience significantly.
  • Users find the difficult learning curve challenging, complicating initial setup and integration with ScienceLogic AI Platform.
  • Users face a steep learning curve during initial setup, which can complicate the overall user experience.
  • Users face a steep learning curve during initial setup, making it challenging to fully utilize the ScienceLogic AI Platform.
  • Users find the initial setup complex, making the learning curve steep for effectively using the ScienceLogic AI Platform.

What Are Recent G2 Reviews of ScienceLogic AI Platform?

What Are G2 Users Discussing About ScienceLogic AI Platform?

LaunchDarkly

Founded in 2014 and headquartered in Oakland, California, LaunchDarkly serves over thousands of enterprises, including a quarter of the Fortune 500. LaunchDarkly is the runtime control platform for the AI era, trusted by software teams to control AI-generated code and AI agents in production at any scale. The LaunchDarkly platform delivers runtime control through two solutions: CodeControl and AgentControl. CodeControl helps teams ship AI-generated code confidently. With CodeControl, teams can observe production behavior, make changes in real time, and limit exposure based on actual impact. Through a combination of industry-leading feature flags, progressive rollouts, real-time observability, experimentation, and automatic recovery, LaunchDarkly gives organizations the ability to move at AI speed without giving up control. AgentControl helps teams keep AI agents in check in production, blocking bad behavior and steering responses in real time. Teams can configure prompts and models before launch, monitor and observe live performance and behavior, and automatically take action—without redeploying. When agents make curious decisions, or when small prompt or model changes cause big issues, AgentControl detects and corrects them as they happen. With runtime control across code and agents, LaunchDarkly helps enable teams to ship AI-built software with confidence, govern agent behavior in production, optimize AI performance and cost, build self-healing systems, and experiment continuously. The result is faster release velocity, lower production risk, and the ability to continuously adapt software and AI systems without slowing down to stay safer.

Average Rating: 4.5/5.0

Total Reviews: 913

Who Is the Company Behind LaunchDarkly?

  • Seller: LaunchDarkly
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Oakland, CA
  • LinkedIn® Page: www.linkedin.com
    679 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 48% Medium, 34% Large

What Do G2 Reviewers Say About LaunchDarkly?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of LaunchDarkly, finding setup and configuration straightforward and intuitive.
  • Users appreciate the ease of use for feature flags, enabling fast toggling and effective configuration without technical barriers.
  • Users appreciate the flexibility and user-friendly design of LaunchDarkly, enhancing feature flag management for all team members.
  • Users find the easy setup of LaunchDarkly to be smooth and facilitating the integration process seamlessly.
  • Users commend LaunchDarkly for its ease of implementation, allowing seamless integration and efficient feature management.
Cons
  • Users note that feature flags issues create confusion, making it hard to manage percentages and track logs effectively.
  • Users feel that the manual process for handling holdout groups adds complexity to their management experience.
  • Users express frustration over the missing features in LaunchDarkly, particularly regarding crypto-signature support and flag management.
  • Users find the interface confusing, leading to a steep learning curve for effective flag configuration.
  • Users find a learning curve exists for new team members, impacting their ability to utilize all features effectively.

What Are Recent G2 Reviews of LaunchDarkly?

What Are G2 Users Discussing About LaunchDarkly?

Sumo Logic

Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec and Ops teams to simplify complexity, collaborate efficiently and accelerate data-driven decisions that drive business value. Customers around the world rely on the Sumo Logic SaaS Log Analytics Platform for trusted insights to ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. For more information, visit: SUMOLOGIC.COM

Average Rating: 4.4/5.0

Total Reviews: 411

Who Is the Company Behind Sumo Logic?

  • Seller: Sumo Logic
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Redwood City, CA
  • LinkedIn® Page: www.linkedin.com
    824 employees on LinkedIn®
  • Ownership: NASDAQ: SUMO

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 48% Medium, 38% Large

What Do G2 Reviewers Say About Sumo Logic?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Sumo Logic, enjoying fast data insights and intuitive visualizations.
  • Users value the ease of use and powerful visualizations in Sumo Logic, enhancing their log management experience significantly.
  • Users appreciate the flexible analytics and powerful log management of Sumo Logic, enhancing collaboration and operational visibility.
  • Users value the real-time monitoring capabilities of Sumo Logic, enabling quick insights and effective data visualization.
  • Users praise Sumo Logic for its powerful real-time analytics and intuitive query language, enhancing data accessibility and visualization.
Cons
  • Users face a difficult learning curve with Sumo Logic, particularly transitioning from simpler tools like Splunk.
  • Users face a steeper learning curve with Sumo Logic, especially when transitioning from tools like Splunk or Elastic.
  • Users face a steeper learning curve with Sumo Logic, especially when transitioning from simpler tools.
  • Users find Sumo Logic to be quite pricey, especially if data tiers are not configured properly.
  • Users experience slow performance with Sumo Logic, facing delays and lag during queries, especially with large datasets.

What Are Recent G2 Reviews of Sumo Logic?

What Are G2 Users Discussing About Sumo Logic?

Tian Lin
TL
Researched and written by Tian Lin
Updated June 12, 2025