Attain rapid and clear insights into service performance across your entire IT environment from the network, application, and user community perspective. Quickly triage issues and assure extraordinary service quality from a single platform.

Work for nGeniusONE?

Learning about nGeniusONE?

We can help you find the solution that fits you best.

nGeniusONE Reviews

Chat with a G2 Advisor
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • Industry
Company Size
User Role
Showing 2 nGeniusONE reviews
LinkedIn Connections
nGeniusONE review by User
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Better experience"

What do you like best?

It has good service support.

Easy to use.

What do you dislike?

There is nothing to dislike about the software.

Recommendations to others considering the product

Best for application and network performance management.

What business problems are you solving with the product? What benefits have you realized?

We used it to solve our service performance problem across the entire IT area.

Sign in to G2 to see what your connections have to say about nGeniusONE
nGeniusONE review by User in Financial Services
User in Financial Services
Validated Reviewer
Review Source

"Best Service Assurance Platform Available."

What do you like best?

It is capable of tremendously improving service performance across your IT environment. Customer support is prompt and always helpful. The user community is also excellent and creative

What do you dislike?

It is the ideal Service Assurance Platform

Recommendations to others considering the product

nGeniusOne gives you that added advantage

What business problems are you solving with the product? What benefits have you realized?

The IT department in my organisation now run smoothly with the services nGeniusONE offers

What Service Desk solution do you use?

Thanks for letting us know!

There are not enough reviews of nGeniusONE for G2 to provide buying insight. Below are some alternatives with more reviews:

ServiceNow Logo
ServiceNow provides cloud-based services (SaaS & PaaS) that automate enterprise IT operations.
Samanage Logo
Samanage is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
Jira Service Desk Logo
Jira Service Desk
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
Freshservice Logo
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
Spiceworks Help Desk Logo
Spiceworks Help Desk
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!
BMC Remedy Logo
BMC Remedy
BMC Remedy IT Service Management, now with Smart IT, revolutionizes enterprise service management. Delivered on-premises or in the cloud, Remedy ITSM is a configurable and extensible platform radically redesigned to meet the needs of any transformative IT organization.
SysAid Logo
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.
Ivanti Service Manager Logo
Ivanti Service Manager
Comprehensive set of service and lifecycle products designed to improve service levels and productivity, deliver standardization and align IT.
ManageEngine ServiceDesk Plus Logo
ManageEngine ServiceDesk Plus
Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.
Cherwell Service Management Logo
Cherwell Service Management
Cherwell Service Management™ software is an IT service management (ITSM) solution that enables your IT team to implement and automate ITSM processes, while providing the extraordinary customer experience the business expects.
Show more
Kate from G2

Learning about nGeniusONE?

I can help.
* We monitor all nGeniusONE reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.