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Best Local Listing Management Software for Small Business

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Local Listing Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Local Listing Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Local Listing Management category.

In addition to qualifying for inclusion in the Local Listing Management Software category, to qualify for inclusion in the Small Business Local Listing Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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23 Listings in Small Business Local Listing Management Available

(3,059)4.5 out of 5
9th Easiest To Use in Local Listing Management software
View top Consulting Services for Semrush
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campa

    Users
    • Marketing Manager
    • Digital Marketing Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 64% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Semrush is a comprehensive SEO toolkit that provides a range of features including keyword research, site audits, competitor analysis, and backlink tracking.
    • Reviewers frequently mention the intuitive user interface, reliable data, and the convenience of having all essential SEO tools integrated into one platform, which enhances their workflow and efficiency.
    • Reviewers experienced challenges with the high pricing, especially for small businesses and freelancers, and some found the vast amount of data and tools overwhelming for beginners.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Semrush Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    561
    Ease of Use
    531
    Keyword Research
    496
    Helpful
    463
    SEO Optimization
    456
    Cons
    Expensive
    379
    High Pricing
    340
    High Costs
    287
    Pricing Issues
    220
    Learning Curve
    210
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Semrush features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.6
    8.2
    Data Aggregators
    Average: 8.7
    8.7
    Analytics
    Average: 8.7
    8.5
    Optimization
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Semrush
    Company Website
    Year Founded
    2008
    HQ Location
    Boston, MA
    Twitter
    @semrush
    304,485 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,261 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campa

Users
  • Marketing Manager
  • Digital Marketing Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 64% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Semrush is a comprehensive SEO toolkit that provides a range of features including keyword research, site audits, competitor analysis, and backlink tracking.
  • Reviewers frequently mention the intuitive user interface, reliable data, and the convenience of having all essential SEO tools integrated into one platform, which enhances their workflow and efficiency.
  • Reviewers experienced challenges with the high pricing, especially for small businesses and freelancers, and some found the vast amount of data and tools overwhelming for beginners.
Semrush Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
561
Ease of Use
531
Keyword Research
496
Helpful
463
SEO Optimization
456
Cons
Expensive
379
High Pricing
340
High Costs
287
Pricing Issues
220
Learning Curve
210
Semrush features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.6
8.2
Data Aggregators
Average: 8.7
8.7
Analytics
Average: 8.7
8.5
Optimization
Average: 8.8
Seller Details
Seller
Semrush
Company Website
Year Founded
2008
HQ Location
Boston, MA
Twitter
@semrush
304,485 Twitter followers
LinkedIn® Page
www.linkedin.com
2,261 employees on LinkedIn®
(3,693)4.7 out of 5
Optimized for quick response
4th Easiest To Use in Local Listing Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by the biggest multi-location brands globally including H&R Block, Aspen Dental, and Caesars Entertainment. One P

    Users
    • Owner
    • Marketing Manager
    Industries
    • Hospital & Health Care
    • Real Estate
    Market Segment
    • 51% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Birdeye is a platform that centralizes reviews across platforms and offers AI tools for composing responses, review request tools, and listings management tools.
    • Users like the ease of use, the ability to manage listings for multiple clients in one location, the AI-powered response feature, and the excellent customer service.
    • Reviewers mentioned issues with the interface not being intuitive, the analytics not being deep enough, the setup process being long, and occasional billing issues.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Birdeye Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    786
    Ease of Use
    774
    Review Management
    642
    Customer Support
    586
    Features
    439
    Cons
    Missing Features
    164
    Improvement Needed
    123
    Review Management
    118
    Learning Curve
    108
    Reporting Issues
    101
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Birdeye features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.6
    8.8
    Data Aggregators
    Average: 8.7
    9.0
    Analytics
    Average: 8.7
    8.8
    Optimization
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Birdeye
    Company Website
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @BirdEye_
    5,246 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,439 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by the biggest multi-location brands globally including H&R Block, Aspen Dental, and Caesars Entertainment. One P

Users
  • Owner
  • Marketing Manager
Industries
  • Hospital & Health Care
  • Real Estate
Market Segment
  • 51% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Birdeye is a platform that centralizes reviews across platforms and offers AI tools for composing responses, review request tools, and listings management tools.
  • Users like the ease of use, the ability to manage listings for multiple clients in one location, the AI-powered response feature, and the excellent customer service.
  • Reviewers mentioned issues with the interface not being intuitive, the analytics not being deep enough, the setup process being long, and occasional billing issues.
Birdeye Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
786
Ease of Use
774
Review Management
642
Customer Support
586
Features
439
Cons
Missing Features
164
Improvement Needed
123
Review Management
118
Learning Curve
108
Reporting Issues
101
Birdeye features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.6
8.8
Data Aggregators
Average: 8.7
9.0
Analytics
Average: 8.7
8.8
Optimization
Average: 8.8
Seller Details
Seller
Birdeye
Company Website
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@BirdEye_
5,246 Twitter followers
LinkedIn® Page
www.linkedin.com
1,439 employees on LinkedIn®

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(3,586)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Local Listing Management software
View top Consulting Services for SOCi
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

    Users
    • Owner
    • Property Manager
    Industries
    • Real Estate
    • Marketing and Advertising
    Market Segment
    • 52% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SOCi is a social media management platform that allows users to schedule posts, manage reviews, and automate content creation across multiple locations.
    • Users frequently mention the ease of scheduling posts, the ability to manage reviews from various sites in one place, and the time-saving benefits of automating content creation and sharing.
    • Users mentioned issues with the initial setup being cumbersome, limitations in post scheduling on the platform calendar, and challenges with learning all the details due to the many components of SOCi.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SOCi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,177
    Post Scheduling
    790
    Scheduling Posts
    640
    Centralized Management
    632
    Scheduling
    605
    Cons
    Missing Features
    288
    Posting Issues
    275
    Limited Features
    237
    Learning Curve
    194
    Improvement Needed
    182
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SOCi features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.6
    8.3
    Data Aggregators
    Average: 8.7
    8.5
    Analytics
    Average: 8.7
    8.4
    Optimization
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SOCi
    Company Website
    Year Founded
    2012
    HQ Location
    San Diego, California
    LinkedIn® Page
    www.linkedin.com
    621 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

Users
  • Owner
  • Property Manager
Industries
  • Real Estate
  • Marketing and Advertising
Market Segment
  • 52% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SOCi is a social media management platform that allows users to schedule posts, manage reviews, and automate content creation across multiple locations.
  • Users frequently mention the ease of scheduling posts, the ability to manage reviews from various sites in one place, and the time-saving benefits of automating content creation and sharing.
  • Users mentioned issues with the initial setup being cumbersome, limitations in post scheduling on the platform calendar, and challenges with learning all the details due to the many components of SOCi.
SOCi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,177
Post Scheduling
790
Scheduling Posts
640
Centralized Management
632
Scheduling
605
Cons
Missing Features
288
Posting Issues
275
Limited Features
237
Learning Curve
194
Improvement Needed
182
SOCi features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.6
8.3
Data Aggregators
Average: 8.7
8.5
Analytics
Average: 8.7
8.4
Optimization
Average: 8.8
Seller Details
Seller
SOCi
Company Website
Year Founded
2012
HQ Location
San Diego, California
LinkedIn® Page
www.linkedin.com
621 employees on LinkedIn®
(1,991)4.3 out of 5
Optimized for quick response
14th Easiest To Use in Local Listing Management software
Save to My Lists
Entry Level Price:Starting at $244.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thryv’s AI-powered marketing and sales platform helps small businesses market smarter, sell more, and grow faster — all from one place. Now including Keap, Thryv brings together powerful CRM, marke

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 90% Small-Business
    • 8% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Thryv is a CRM and business operation software that helps manage business operations, including appointment tracking, customer messaging, and payments.
    • Reviewers frequently mention the software's user-friendly interface, its ability to automate sales and marketing workflows, and its helpful upgrades to email marketing and automations.
    • Users experienced issues with the software's frequent rebranding and naming changes, the high pricing model, and the need for easier access to useful analytics.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Thryv Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    122
    Automation
    94
    Customer Support
    87
    Automation Features
    74
    Helpful
    70
    Cons
    Missing Features
    60
    Learning Curve
    50
    Limitations
    47
    Limited Features
    46
    Expensive
    35
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Thryv features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.6
    8.5
    Data Aggregators
    Average: 8.7
    8.7
    Analytics
    Average: 8.7
    8.7
    Optimization
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Thryv
    Company Website
    Year Founded
    2012
    HQ Location
    Dallas, TX
    Twitter
    @thryv
    8,491 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,962 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thryv’s AI-powered marketing and sales platform helps small businesses market smarter, sell more, and grow faster — all from one place. Now including Keap, Thryv brings together powerful CRM, marke

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 90% Small-Business
  • 8% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Thryv is a CRM and business operation software that helps manage business operations, including appointment tracking, customer messaging, and payments.
  • Reviewers frequently mention the software's user-friendly interface, its ability to automate sales and marketing workflows, and its helpful upgrades to email marketing and automations.
  • Users experienced issues with the software's frequent rebranding and naming changes, the high pricing model, and the need for easier access to useful analytics.
Thryv Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
122
Automation
94
Customer Support
87
Automation Features
74
Helpful
70
Cons
Missing Features
60
Learning Curve
50
Limitations
47
Limited Features
46
Expensive
35
Thryv features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.6
8.5
Data Aggregators
Average: 8.7
8.7
Analytics
Average: 8.7
8.7
Optimization
Average: 8.8
Seller Details
Seller
Thryv
Company Website
Year Founded
2012
HQ Location
Dallas, TX
Twitter
@thryv
8,491 Twitter followers
LinkedIn® Page
www.linkedin.com
5,962 employees on LinkedIn®
(284)4.9 out of 5
8th Easiest To Use in Local Listing Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We’re a marketing technology company on a mission to help brands drive results on the local level by transforming their partner ecosystems. Helping companies orchestrate brand-to-local growth at scale

    Users
    • Travel Advisor
    • Marketing Manager
    Industries
    • Leisure, Travel & Tourism
    • Marketing and Advertising
    Market Segment
    • 60% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ansira Brand-to-Local Growth Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    25
    Customer Support
    13
    Helpful
    13
    Features
    11
    Customer Service
    10
    Cons
    Time Issues
    5
    Expensive
    4
    High Pricing
    4
    Inadequate Support
    4
    Poor Customer Support
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ansira Brand-to-Local Growth Platform features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.6
    9.6
    Data Aggregators
    Average: 8.7
    9.1
    Analytics
    Average: 8.7
    9.4
    Optimization
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ansira
    Company Website
    Year Founded
    1919
    HQ Location
    St. Louis, US
    Twitter
    @ansira
    671 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,296 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We’re a marketing technology company on a mission to help brands drive results on the local level by transforming their partner ecosystems. Helping companies orchestrate brand-to-local growth at scale

Users
  • Travel Advisor
  • Marketing Manager
Industries
  • Leisure, Travel & Tourism
  • Marketing and Advertising
Market Segment
  • 60% Small-Business
  • 21% Mid-Market
Ansira Brand-to-Local Growth Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
25
Customer Support
13
Helpful
13
Features
11
Customer Service
10
Cons
Time Issues
5
Expensive
4
High Pricing
4
Inadequate Support
4
Poor Customer Support
4
Ansira Brand-to-Local Growth Platform features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.6
9.6
Data Aggregators
Average: 8.7
9.1
Analytics
Average: 8.7
9.4
Optimization
Average: 8.8
Seller Details
Seller
Ansira
Company Website
Year Founded
1919
HQ Location
St. Louis, US
Twitter
@ansira
671 Twitter followers
LinkedIn® Page
www.linkedin.com
1,296 employees on LinkedIn®
(318)4.5 out of 5
2nd Easiest To Use in Local Listing Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Synup is an operating system built for marketing agencies to help them grow revenue, retain clients, and deliver a better end-client experience, all from one platform. Instead of agencies juggling mul

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 75% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Synup is a digital marketing tool that manages online listings, reviews, and social media content for businesses.
    • Users frequently mention the ease of use, affordability, and comprehensive approach of Synup, praising its ability to manage listings, reviews, and social media content from one dashboard, and its AI-powered features that save time and boost local visibility.
    • Reviewers mentioned occasional delays in syncing updates, complexity of some advanced features, and issues with real-time update of sync status as some of the drawbacks of Synup.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Synup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    93
    Helpful
    68
    Customer Support
    63
    Review Management
    60
    Convenience
    51
    Cons
    Learning Curve
    16
    Feature Limitations
    12
    Difficult Learning
    11
    Improvement Needed
    9
    Lack of Features
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Synup features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
    9.0
    Data Aggregators
    Average: 8.7
    8.9
    Analytics
    Average: 8.7
    9.0
    Optimization
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Synup
    Year Founded
    2014
    HQ Location
    New York, New York
    Twitter
    @synup
    3,092 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Synup is an operating system built for marketing agencies to help them grow revenue, retain clients, and deliver a better end-client experience, all from one platform. Instead of agencies juggling mul

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 75% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Synup is a digital marketing tool that manages online listings, reviews, and social media content for businesses.
  • Users frequently mention the ease of use, affordability, and comprehensive approach of Synup, praising its ability to manage listings, reviews, and social media content from one dashboard, and its AI-powered features that save time and boost local visibility.
  • Reviewers mentioned occasional delays in syncing updates, complexity of some advanced features, and issues with real-time update of sync status as some of the drawbacks of Synup.
Synup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
93
Helpful
68
Customer Support
63
Review Management
60
Convenience
51
Cons
Learning Curve
16
Feature Limitations
12
Difficult Learning
11
Improvement Needed
9
Lack of Features
9
Synup features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.6
9.0
Data Aggregators
Average: 8.7
8.9
Analytics
Average: 8.7
9.0
Optimization
Average: 8.8
Seller Details
Seller
Synup
Year Founded
2014
HQ Location
New York, New York
Twitter
@synup
3,092 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
(1,054)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LocaliQ is how businesses attract and retain ideal customers. The marketing platform helps businesses grow faster with a suite of AI lead management and digital agents, marketing automation, omnichann

    Users
    • Owner
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 71% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LocaliQ is a digital marketing service provider tool that supports a variety of campaign channels, AI-powered lead management, integration capabilities, advanced reporting and analytics, and SEO tool for website optimizations.
    • Reviewers like its scalability, the ability to manage everything in one place including SEO Ads, social and reporting, its focus on helping local businesses, and its wide range of practical digital marketing guides and processes.
    • Users reported poor customer support, vague metrics, commitment issues with unwanted renewals, limited customization options for reports, limited region concentration, and inconsistency in quality of leads.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LocaliQ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    27
    Helpful
    26
    Team Helpfulness
    17
    Business Growth
    16
    Lead Generation
    15
    Cons
    Expensive
    8
    Billing Issues
    6
    Limited Features
    6
    Poor Customer Support
    6
    Sales
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LocaliQ features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.6
    8.1
    Data Aggregators
    Average: 8.7
    8.5
    Analytics
    Average: 8.7
    8.8
    Optimization
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1906
    HQ Location
    Gannett Co., Inc. 1675 Broadway, 23rd Floor New York, NY 10019
    LinkedIn® Page
    www.linkedin.com
    6,662 employees on LinkedIn®
    Ownership
    NYSE: GCI
Product Description
How are these determined?Information
This description is provided by the seller.

LocaliQ is how businesses attract and retain ideal customers. The marketing platform helps businesses grow faster with a suite of AI lead management and digital agents, marketing automation, omnichann

Users
  • Owner
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 71% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LocaliQ is a digital marketing service provider tool that supports a variety of campaign channels, AI-powered lead management, integration capabilities, advanced reporting and analytics, and SEO tool for website optimizations.
  • Reviewers like its scalability, the ability to manage everything in one place including SEO Ads, social and reporting, its focus on helping local businesses, and its wide range of practical digital marketing guides and processes.
  • Users reported poor customer support, vague metrics, commitment issues with unwanted renewals, limited customization options for reports, limited region concentration, and inconsistency in quality of leads.
LocaliQ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
27
Helpful
26
Team Helpfulness
17
Business Growth
16
Lead Generation
15
Cons
Expensive
8
Billing Issues
6
Limited Features
6
Poor Customer Support
6
Sales
6
LocaliQ features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.6
8.1
Data Aggregators
Average: 8.7
8.5
Analytics
Average: 8.7
8.8
Optimization
Average: 8.8
Seller Details
Company Website
Year Founded
1906
HQ Location
Gannett Co., Inc. 1675 Broadway, 23rd Floor New York, NY 10019
LinkedIn® Page
www.linkedin.com
6,662 employees on LinkedIn®
Ownership
NYSE: GCI
(958)4.4 out of 5
Optimized for quick response
11th Easiest To Use in Local Listing Management software
View top Consulting Services for Yext
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yext is the leading brand visibility platform built for a world where discovery and engagement happen everywhere — across AI and traditional search, social, websites, and direct communications. Backed

    Users
    • Marketing Coordinator
    • Marketing Manager
    Industries
    • Financial Services
    • Hospital & Health Care
    Market Segment
    • 39% Enterprise
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Yext is a platform designed to streamline the process of updating business information across various online listings, supporting SEO efforts and enhancing customer engagement.
    • Reviewers frequently mention the ease of managing multiple locations, the user-friendly interface, the ability to plan social media posts in advance, and the convenience of having all reviews in one place.
    • Users mentioned issues with the mobile app, difficulties in making changes to listings, slow approval times for social media posts, and some challenges with the initial setup process.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Yext Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    306
    Helpful
    173
    Centralized Management
    168
    Customer Support
    168
    Features
    151
    Cons
    Complex Usability
    80
    Learning Curve
    75
    Difficult Learning
    74
    Poor Customer Support
    66
    Difficult Navigation
    62
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Yext features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.6
    8.6
    Data Aggregators
    Average: 8.7
    8.3
    Analytics
    Average: 8.7
    8.5
    Optimization
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Yext
    Company Website
    Year Founded
    2006
    HQ Location
    New York
    Twitter
    @yext
    21,914 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,366 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yext is the leading brand visibility platform built for a world where discovery and engagement happen everywhere — across AI and traditional search, social, websites, and direct communications. Backed

Users
  • Marketing Coordinator
  • Marketing Manager
Industries
  • Financial Services
  • Hospital & Health Care
Market Segment
  • 39% Enterprise
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Yext is a platform designed to streamline the process of updating business information across various online listings, supporting SEO efforts and enhancing customer engagement.
  • Reviewers frequently mention the ease of managing multiple locations, the user-friendly interface, the ability to plan social media posts in advance, and the convenience of having all reviews in one place.
  • Users mentioned issues with the mobile app, difficulties in making changes to listings, slow approval times for social media posts, and some challenges with the initial setup process.
Yext Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
306
Helpful
173
Centralized Management
168
Customer Support
168
Features
151
Cons
Complex Usability
80
Learning Curve
75
Difficult Learning
74
Poor Customer Support
66
Difficult Navigation
62
Yext features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.6
8.6
Data Aggregators
Average: 8.7
8.3
Analytics
Average: 8.7
8.5
Optimization
Average: 8.8
Seller Details
Seller
Yext
Company Website
Year Founded
2006
HQ Location
New York
Twitter
@yext
21,914 Twitter followers
LinkedIn® Page
www.linkedin.com
2,366 employees on LinkedIn®
(146)5.0 out of 5
1st Easiest To Use in Local Listing Management software
View top Consulting Services for Right Choice
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RightChoice is an AI-powered Local Listings Management Software built to help local and multi-location businesses to manage listings, improve local rankings, and monitor AI Ranking from all-in-one pla

    Users
    • Marketing Manager
    • Marketing Head
    Industries
    • Retail
    • Automotive
    Market Segment
    • 47% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • RightChoice is a software that assists in integrating and managing business listings, analyzing keywords, tracking rankings, and managing Google My Business listings in bulk.
    • Reviewers like the software's ability to reduce manual labor through features like AI summary and updates, its instant update feature, keyword comparison, and the proactive support from the RightChoice team.
    • Users experienced some issues such as occasional lags in the dashboard, slow response from the support team, time-consuming implementation and setup, and the need for better reporting features and a new keyword research tool on the dashboard.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Right Choice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    43
    Customer Support
    36
    Helpful
    31
    Time Saving
    30
    Easy Integrations
    29
    Cons
    Limited Features
    13
    Software Bugs
    10
    Software Bugs/Issues
    10
    Missing Features
    8
    Reporting Issues
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Right Choice features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.6
    10.0
    Data Aggregators
    Average: 8.7
    10.0
    Analytics
    Average: 8.7
    10.0
    Optimization
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2023
    HQ Location
    Delaware, US
    LinkedIn® Page
    www.linkedin.com
    741 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RightChoice is an AI-powered Local Listings Management Software built to help local and multi-location businesses to manage listings, improve local rankings, and monitor AI Ranking from all-in-one pla

Users
  • Marketing Manager
  • Marketing Head
Industries
  • Retail
  • Automotive
Market Segment
  • 47% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • RightChoice is a software that assists in integrating and managing business listings, analyzing keywords, tracking rankings, and managing Google My Business listings in bulk.
  • Reviewers like the software's ability to reduce manual labor through features like AI summary and updates, its instant update feature, keyword comparison, and the proactive support from the RightChoice team.
  • Users experienced some issues such as occasional lags in the dashboard, slow response from the support team, time-consuming implementation and setup, and the need for better reporting features and a new keyword research tool on the dashboard.
Right Choice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
43
Customer Support
36
Helpful
31
Time Saving
30
Easy Integrations
29
Cons
Limited Features
13
Software Bugs
10
Software Bugs/Issues
10
Missing Features
8
Reporting Issues
7
Right Choice features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.6
10.0
Data Aggregators
Average: 8.7
10.0
Analytics
Average: 8.7
10.0
Optimization
Average: 8.8
Seller Details
Year Founded
2023
HQ Location
Delaware, US
LinkedIn® Page
www.linkedin.com
741 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    From agency to enterprise, the Vendasta platform is the only end-to-end management software for selling digital solutions to local businesses. Consolidate your tech stack, acquire new clients, and bil

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Management Consulting
    Market Segment
    • 87% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vendasta AI Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Helpful
    8
    Customer Support
    6
    Features
    5
    Business Growth
    4
    Cons
    Learning Curve
    3
    Limited Customization
    3
    Limited Features
    3
    Software Bugs
    3
    Bug Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vendasta AI Platform features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.6
    9.1
    Data Aggregators
    Average: 8.7
    8.9
    Analytics
    Average: 8.7
    9.0
    Optimization
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vendasta
    Year Founded
    2008
    HQ Location
    Saskatchewan
    Twitter
    @Vendasta
    3,932 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    740 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

From agency to enterprise, the Vendasta platform is the only end-to-end management software for selling digital solutions to local businesses. Consolidate your tech stack, acquire new clients, and bil

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Management Consulting
Market Segment
  • 87% Small-Business
  • 10% Mid-Market
Vendasta AI Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Helpful
8
Customer Support
6
Features
5
Business Growth
4
Cons
Learning Curve
3
Limited Customization
3
Limited Features
3
Software Bugs
3
Bug Issues
2
Vendasta AI Platform features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.6
9.1
Data Aggregators
Average: 8.7
8.9
Analytics
Average: 8.7
9.0
Optimization
Average: 8.8
Seller Details
Seller
Vendasta
Year Founded
2008
HQ Location
Saskatchewan
Twitter
@Vendasta
3,932 Twitter followers
LinkedIn® Page
www.linkedin.com
740 employees on LinkedIn®
(227)4.6 out of 5
View top Consulting Services for BrightLocal
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Entry Level Price:Starting at $39.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BrightLocal is a dedicated local SEO platform. Its powerful local SEO tools and reports allow agencies and brands to improve local rankings, generate more traffic and leads from local search, and man

    Users
    • Owner
    • SEO Specialist
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 86% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BrightLocal Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Customer Support
    2
    Dashboard Usability
    2
    Rank Tracking
    2
    Review Management
    2
    Cons
    Complex Interface
    1
    Expensive
    1
    Extra Costs
    1
    Poor Interface Design
    1
    Pricing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BrightLocal features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.6
    8.7
    Data Aggregators
    Average: 8.7
    8.7
    Analytics
    Average: 8.7
    8.7
    Optimization
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2008
    HQ Location
    East Sussex
    Twitter
    @bright_local
    51 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    174 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BrightLocal is a dedicated local SEO platform. Its powerful local SEO tools and reports allow agencies and brands to improve local rankings, generate more traffic and leads from local search, and man

Users
  • Owner
  • SEO Specialist
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 86% Small-Business
  • 11% Mid-Market
BrightLocal Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Customer Support
2
Dashboard Usability
2
Rank Tracking
2
Review Management
2
Cons
Complex Interface
1
Expensive
1
Extra Costs
1
Poor Interface Design
1
Pricing Issues
1
BrightLocal features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.6
8.7
Data Aggregators
Average: 8.7
8.7
Analytics
Average: 8.7
8.7
Optimization
Average: 8.8
Seller Details
Year Founded
2008
HQ Location
East Sussex
Twitter
@bright_local
51 Twitter followers
LinkedIn® Page
www.linkedin.com
174 employees on LinkedIn®
(2,388)4.6 out of 5
Optimized for quick response
7th Easiest To Use in Local Listing Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin

    Users
    • Community Manager
    • Property Manager
    Industries
    • Automotive
    • Real Estate
    Market Segment
    • 45% Mid-Market
    • 29% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Reputation is a platform that allows users to manage and respond to online reviews, monitor reputation scores, and schedule social media posts.
    • Users frequently mention the convenience of managing all reviews from a single location, the ability to schedule social media posts, and the insights provided by the platform's AI features.
    • Users reported issues with the platform's user interface, particularly in the reporting section, and expressed a desire for more customization options and real-time updates.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Reputation Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    271
    Review Management
    191
    Helpful
    176
    Centralized Reviews
    150
    Reputation Management
    142
    Cons
    Improvement Needed
    67
    Missing Features
    54
    Review Management
    52
    Reporting Issues
    40
    Review Issues
    36
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Reputation features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
    8.3
    Data Aggregators
    Average: 8.7
    8.7
    Analytics
    Average: 8.7
    8.1
    Optimization
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    Redwood City, CA
    Twitter
    @Reputation_Com
    10,958 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    715 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin

Users
  • Community Manager
  • Property Manager
Industries
  • Automotive
  • Real Estate
Market Segment
  • 45% Mid-Market
  • 29% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Reputation is a platform that allows users to manage and respond to online reviews, monitor reputation scores, and schedule social media posts.
  • Users frequently mention the convenience of managing all reviews from a single location, the ability to schedule social media posts, and the insights provided by the platform's AI features.
  • Users reported issues with the platform's user interface, particularly in the reporting section, and expressed a desire for more customization options and real-time updates.
Reputation Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
271
Review Management
191
Helpful
176
Centralized Reviews
150
Reputation Management
142
Cons
Improvement Needed
67
Missing Features
54
Review Management
52
Reporting Issues
40
Review Issues
36
Reputation features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.6
8.3
Data Aggregators
Average: 8.7
8.7
Analytics
Average: 8.7
8.1
Optimization
Average: 8.8
Seller Details
Company Website
Year Founded
2006
HQ Location
Redwood City, CA
Twitter
@Reputation_Com
10,958 Twitter followers
LinkedIn® Page
www.linkedin.com
715 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helps small businesses get online, sell online, and grow online. We provide easy-to-use, award-winning tools that make it easy for any small business owner to create a professional presence on the Int

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Information Technology and Services
    Market Segment
    • 80% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Turbify Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    This product has not yet received any positive sentiments.
    Cons
    Domain Issues
    1
    Inaccuracy
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Turbify features and usability ratings that predict user satisfaction
    5.1
    Has the product been a good partner in doing business?
    Average: 8.6
    7.5
    Data Aggregators
    Average: 8.7
    7.1
    Analytics
    Average: 8.7
    7.3
    Optimization
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Turbify
    Year Founded
    1983
    HQ Location
    Sunnyvale, California
    Twitter
    @turbifybiz
    355 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    49 employees on LinkedIn®
    Ownership
    NASDAQ:YHOO
Product Description
How are these determined?Information
This description is provided by the seller.

Helps small businesses get online, sell online, and grow online. We provide easy-to-use, award-winning tools that make it easy for any small business owner to create a professional presence on the Int

Users
No information available
Industries
  • Hospital & Health Care
  • Information Technology and Services
Market Segment
  • 80% Small-Business
  • 15% Mid-Market
Turbify Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons
Domain Issues
1
Inaccuracy
1
Poor Customer Support
1
Turbify features and usability ratings that predict user satisfaction
5.1
Has the product been a good partner in doing business?
Average: 8.6
7.5
Data Aggregators
Average: 8.7
7.1
Analytics
Average: 8.7
7.3
Optimization
Average: 8.8
Seller Details
Seller
Turbify
Year Founded
1983
HQ Location
Sunnyvale, California
Twitter
@turbifybiz
355 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
Ownership
NASDAQ:YHOO
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The success of your brand depends on the voice of your customer. ReviewTrackers allows you to make sense of historically unstructured data points like feedback and reviews to drive your customer acqui

    Users
    • Marketing Director
    Industries
    • Marketing and Advertising
    • Hospitality
    Market Segment
    • 46% Mid-Market
    • 35% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ReviewTrackers features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.6
    9.1
    Data Aggregators
    Average: 8.7
    9.8
    Analytics
    Average: 8.7
    9.3
    Optimization
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    InMoment
    Year Founded
    2002
    HQ Location
    Salt Lake City, UT
    Twitter
    @WeAreInMoment
    1,891 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    562 employees on LinkedIn®
    Phone
    905-542-9001
Product Description
How are these determined?Information
This description is provided by the seller.

The success of your brand depends on the voice of your customer. ReviewTrackers allows you to make sense of historically unstructured data points like feedback and reviews to drive your customer acqui

Users
  • Marketing Director
Industries
  • Marketing and Advertising
  • Hospitality
Market Segment
  • 46% Mid-Market
  • 35% Small-Business
ReviewTrackers features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.6
9.1
Data Aggregators
Average: 8.7
9.8
Analytics
Average: 8.7
9.3
Optimization
Average: 8.8
Seller Details
Seller
InMoment
Year Founded
2002
HQ Location
Salt Lake City, UT
Twitter
@WeAreInMoment
1,891 Twitter followers
LinkedIn® Page
www.linkedin.com
562 employees on LinkedIn®
Phone
905-542-9001
(347)4.8 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Experience.com is a comprehensive reputation management solution designed to help businesses enhance their online presence through the effective use of customer feedback and artificial intelligence. T

    Users
    • Branch Manager
    • Loan Officer
    Industries
    • Financial Services
    • Real Estate
    Market Segment
    • 42% Mid-Market
    • 30% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Experience.com is a platform that provides a space for clients to leave reviews, helping businesses expand their social reach and improve their online presence.
    • Users frequently mention the ease of setup and use, the platform's SEO capabilities, the quality of customer support, and the benefit of having an all-in-one review platform.
    • Users reported issues with the website analytics not identifying certain specific items, difficulties in transferring initial experience reviews from one company to another, and a lack of customization outside of the templates offered.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Experience.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    117
    Helpful
    96
    Review Management
    79
    Customer Support
    76
    Experience
    64
    Cons
    Linking Issues
    18
    Review Management
    18
    Missing Features
    15
    Reporting Issues
    15
    Posting Issues
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Experience.com features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.6
    9.5
    Data Aggregators
    Average: 8.7
    9.4
    Analytics
    Average: 8.7
    9.1
    Optimization
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    San Ramon, California
    LinkedIn® Page
    www.linkedin.com
    264 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Experience.com is a comprehensive reputation management solution designed to help businesses enhance their online presence through the effective use of customer feedback and artificial intelligence. T

Users
  • Branch Manager
  • Loan Officer
Industries
  • Financial Services
  • Real Estate
Market Segment
  • 42% Mid-Market
  • 30% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Experience.com is a platform that provides a space for clients to leave reviews, helping businesses expand their social reach and improve their online presence.
  • Users frequently mention the ease of setup and use, the platform's SEO capabilities, the quality of customer support, and the benefit of having an all-in-one review platform.
  • Users reported issues with the website analytics not identifying certain specific items, difficulties in transferring initial experience reviews from one company to another, and a lack of customization outside of the templates offered.
Experience.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
117
Helpful
96
Review Management
79
Customer Support
76
Experience
64
Cons
Linking Issues
18
Review Management
18
Missing Features
15
Reporting Issues
15
Posting Issues
14
Experience.com features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.6
9.5
Data Aggregators
Average: 8.7
9.4
Analytics
Average: 8.7
9.1
Optimization
Average: 8.8
Seller Details
Company Website
Year Founded
2015
HQ Location
San Ramon, California
LinkedIn® Page
www.linkedin.com
264 employees on LinkedIn®