Gameball
Gameball is a customer loyalty and gamification platform for retail, ecommerce, food and beverage, and app-based brands. It helps businesses increase repeat purchases, customer retention, and lifetime value by turning one-time buyers into loyal customers. With Gameball, brands build and run loyalty programs with points, tiers, cashback, coupons, and rewards. They also run referral programs and gamified campaigns such as spin-the-wheel, challenges, and surveys. Programs work across online and offline channels, so points earned in-store and on web or mobile apps sync into one customer profile. Marketing and CRM teams use Gameball to segment customers, launch targeted campaigns based on customer behavior, send notifications, and track loyalty analytics in one dashboard. Developers connect Gameball to ecommerce platforms, POS systems, CRMs, and mobile apps through REST APIs and mobile SDKs. Gameball serves 3,000+ brands across 70+ countries, with a strong base in the Middle East and North Africa, including Saudi Arabia, the UAE, and Egypt. Customers include Breadfast, Deraah, Tamimi Markets, Whites Pharmacies, Virgin Megastore, and Danube Home.
Average Rating: 4.5/5.0
Total Reviews: 20
How Do G2 Users Rate Gameball?
- Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
- Behaviors: 6.7/10 (Category avg: 8.6/10)
- Customization: 8.3/10 (Category avg: 8.7/10)
- Rewards: 6.7/10 (Category avg: 8.8/10)
Who Is the Company Behind Gameball?
- Seller: Gameball
- Year Founded: 2019
- HQ Location: San Francisco, US
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Twitter: @GameballCo
159 Twitter followers -
LinkedIn® Page: www.linkedin.com
52 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Food & Beverages
- Company Size: 70% Medium, 20% Small
What Do G2 Reviewers Say About Gameball?
AI-generated summary from verified user reviews
Pros
- Users appreciate the clear setup and support of Gameball, making onboarding easy and efficient for everyone.
- Users find the analytics tools and campaign ideas of Gameball valuable for enhancing their marketing strategies.
- Users find the analytics tools and campaign ideas of Gameball helpful for optimizing their marketing strategies.
- Users value the dedicated collaborative team that continuously improves Gameball by enhancing features based on customer needs.
- Users commend the customer-focused approach of Gameball's team, consistently improving features to meet their needs.
Cons
- Users find the limited features of Gameball inadequate for comprehensive customer journey management and mobile access.
- Users feel the lack of a dedicated mobile app limits their ability to manage the loyalty program effectively.
- Users desire a standalone mobile app for easier management of the loyalty program on the go.
- Users experience delayed updates that prolongs problem resolution and can hinder their overall experience with Gameball.
- Users experience delays in receiving responses, often waiting hours for problem resolution from Gameball support.
What Are Recent G2 Reviews of Gameball?
"A Flexible Loyalty Platform That Helps Drive Customer Retention"
Rating: 5.0/5.0 stars
— arwa .
"Loyalty & CRM Department Head. Deraah Trading Company"
Rating: 4.0/5.0 stars
— Sameh H.

