--- title: Komo Reviews meta_title: 'Komo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 16 reviews by the users' company size, role or industry to find out how Komo works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 16 scale: '5' date_modified: '2026-07-13' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Komo Reviews **Vendor:** Komo Technologies **Category:** [Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp) **Average Rating:** 4.7/5.0 **Total Reviews:** 16 ## About Komo Komo is a leading SaaS platform that allows marketers across all industries to effortlessly build fully customizable, gamified marketing activations that demand attention and fuel loyalty wherever their customers are. With Komo’s no-code platform and extensive library of games, content, and promotions, you can bring activations to life in minutes, not months. Unlike traditional cookie-cutter approaches to marketing activations, Komo gives marketers the power to effortlessly deliver captivating and personalized engagement experiences at scale. By leveraging the platform's powerful zero- and first-party data capture and personalization capabilities, users can gain rich insights into their customers, transforming these insights into tailored experiences that drive loyalty, boost engagement, and foster deeper, more meaningful customer connections. On average, customers using Komo experience: A 538% increase in customer engagement A 5x increase in engagement time A 99% zero-party data capture rate Outside of these core functions, Komo offers a vast set of tools to equip marketers at every stage of their activation journey including: - Prizing and Offers - Customizable Content - Live Data Feeds - Automated Campaigns - Analytics and Reporting - Omnichannel Distribution - Loyalty Programs - Partner Enablement - CRM and Martech Integrations Komo's platform is industry-agnostic and is currently being used by world-leading, enterprise brands across: - Retail and Shopping - Consumer Goods - Broadcast and Media - Tradeshows and Conferences - Concerts and Festivals - Sports Teams and Leagues - Sports Sponsorship - Fan Conventions and Experiences - Agencies - Hospitality/QSR - FMCG - Publishers - Brands and Sponsorships ## Komo Pros & Cons **What users like:** - Users value the **versatile fan engagement tools** of Komo, enhancing their matchday experiences seamlessly. (11 reviews) - Users commend KOMO for its **outstanding customer support** , always responsive and ready to assist with any queries. (9 reviews) - Users praise the **ease of use** of Komo, appreciating its seamless implementation and versatile features for fan engagement. (9 reviews) - Users value the **collaborative nature** of KOMO, enhancing fan engagement and enabling effective project implementation. (7 reviews) - Users highlight the **easy customization** of KOMO, enhancing their matchday experience and partner engagement effortlessly. (6 reviews) - Engagement (5 reviews) - Easy Setup (4 reviews) - Flexibility (4 reviews) - Customizability (3 reviews) - Customization (3 reviews) **What users dislike:** - Users find the **user interface difficult to navigate** , requiring extensive clicking for complex workflows and features. (3 reviews) - Users experience occasional **crashes** with Komo that disrupt their usage for a few seconds. (2 reviews) - Users find the **difficult usability** of Komo frustrating, especially when navigating complex features and workflows. (2 reviews) - Users experience occasional **technical issues** , such as crashes and setup learning curves, yet support is responsive. (2 reviews) - Users find the **complex setup** of Komo time-consuming initially, but become adept with experience and practice. (1 reviews) - Users find the **fees quite expensive** , which can deter participation despite potential rewards. (1 reviews) - Users face a **steep learning curve** with Komo, requiring multiple attempts to master the system effectively. (1 reviews) - Navigation Issues (1 reviews) - Navigation Problems (1 reviews) - Steep Learning Curve (1 reviews) ## Komo Reviews ### 1. Elevating Matchday Experiences & Commercial Opportunities **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan P. | GM Brand & Design, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2025 **What do you like best about Komo?** KOMO has provided a versatile platform for us to elevate our matchday experience with wide range of fan-engagement tools. It has also provided us with another stream of weekly content that we can commercialize and integrate within our partners messaging. The interface and creating of cards is super user-friendly; which makes updating content every week a breeze. It has been an overwhelming positively experience with KOMO, Louis especially has been brilliant in providing support when and where needed. **What do you dislike about Komo?** There is nothing to dislike, if the platform doesn't have what we are looking for just yet - the time are always open to implementing new ideas, and finding solutions to problem-solve in the meantime. **What problems is Komo solving and how is that benefiting you?** KOMO provides us a platform to engage fans with club-owned content that we can integrate our commercial partners within for brand recognition. KOMO makes getting the relevant content in front of fans when needed super easy. ### 2. Komo makes it easy to create engaging digital experiences that make our events more engaging & fun! **Rating:** 5.0/5.0 stars **Reviewed by:** John H. | SVP Marketing Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Komo?** “Utilizing Komo tech to create our digital MarTech Zone has been instrumental in elevating our event experience. Komo's ability to seamlessly integrate gamification, badges, loyalty features, real-time polling, and competitions to enhance our member experiences has been a game-changer for us. We are thrilled with how Komo delivers results and engaging content, and we’re excited to grow and scale our use of Komo to more events in the future." **What do you dislike about Komo?** I didn't really experience any negatives with Komo, their service team is great, the experiences were easy to set up, and the onsite execution was seamless. I think the next step for us is to learn to be more self-service and self-sufficient, which should be pretty easy given the elegant simplicity of the platform. **What problems is Komo solving and how is that benefiting you?** Our events have become a little stale with little innovation, Komo gives us the opportunity to do new and different things that spark more excitement and engagement because of people's competitive nature when gamification is introduced. It's also another mechanism to distribute our content. ### 3. Melbourne Stars x Komo **Rating:** 4.5/5.0 stars **Reviewed by:** Steven M. | Commercial Partnership Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Komo?** Komo has been such a useful tool to increase the Melbourne Stars ability to service commercial partners through match-day and digital campaigns across the WBBL10 and BBL14 season. The platform is very easy to use, with a variety of options through different cards to build bespoke activations that align with the goals and objectives of different partners. Komo provides the ability for commercial partners to engage with fans, provide unique offers and prizes, while communicating with Stars fans regarding products and services in ways that go above and beyond. **What do you dislike about Komo?** The biggest challenge with Komo is being able to navigate the Hub and ensure that cards are built out correctly for the purpose of the campaign. Fortunately, the team at Komo are always there to help, providing tips and tricks along the way. Across the Summer there were a number of campaigns that we were able to execute in a short time-frame, and the Komo team were able to provide advice on best-practice for successful execution of a number of big-screen and digital campaigns. **What problems is Komo solving and how is that benefiting you?** The Melbourne Stars began using Komo as a new method to interact with our fans and members and provide a platfrom for commercial partners to host campaigns across the season. The ease of use of the platform has seen the Stars host a plethora of activity on the hub, providing a new home for engaging with fans and members from both an in-bowl and online perspective. Through Komo, our partners have also benefited by having a number of different options on ways they can engage with our fans. When a brand has a specific objective in mind, Komo provides a great starting point to brainstorm activations that can successfully achieve objectives. ### 4. Komo empowered us to grow our client's customer community by 300% **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2025 **What do you like best about Komo?** As a marketing agency, we're constantly trying to offer our clients and partners new and innovative ways to attract and engage their customer base. Komo is a platform that allowed us to do exactly this and helped us to drive 300% email database growth for horticultural product manufacturer and distributor, Baileys Fertiliser. We found the platform incredibly simple and intuitive to use, and the wide breadth of games and content available allowed us to stand up a comprehensive marketing activation that drove significant engagement, in very little time and with very little effort. Outside of the platform itself, the customer success and engineering team were extremely responsive and helpful, and always went above and beyond to ensure our needs were met. I would highly recommend Komo to any brand considering incorporating gamification into their marketing activations, and based on my experience, firmly believe they are unrivalled in market. **What do you dislike about Komo?** Honestly, I did not experience any issues with the product. We found it easy to get comfortable with and experienced great results! **What problems is Komo solving and how is that benefiting you?** Komo is a platform that allows you to create marketing activations without any code. This process has typically been time-consuming and costly, so we were in need of an alternative solution that could deliver great results for our clients. Through Komo’s activations we have been able to help our clients re-engage disengaged customers and drive impressive increases in engagement time and overall retention. As a result, our clients have been able to maintain strong connections with their customers and ensure they are kept up to date with the latest product offerings, ultimately increasing revenue. ### 5. Innovative platform with great customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah M. | Marketing and Communications Manager - Sydney | Norths Collective, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2024 **What do you like best about Komo?** KOMO is a great platform for customer engagement. It has a wide and ever-expanding variety of games to engage customers. The support team at KOMO are very responsive and helpful when any questions or issues arise. It has been a fundamental platform in re-engaging our customers! **What do you dislike about Komo?** If I had to pick something the only issue I've faced is it does take a little bit to understand the set up of the cards, particularly as each game is quite different. Once I've learnt about a certain game its been easy and quick to set up the following time. We've only had minor issues here and there with dark mode on QR codes, buttons not showing up in emails etc. These however haven't been an issue as these are just learning with different phones being used by customers, the KOMO team have also been super responsive in resolving these and have continued to learn and develop with us. **What problems is Komo solving and how is that benefiting you?** KOMO has been used in our business to captivate and engage our membership base as well as potential customers. Currently KOMO is being utilised as a platform to re-engage our membership base through voucher offerings. ### 6. A Game Changer for Fan Engagement **Rating:** 4.5/5.0 stars **Reviewed by:** Jenna E. | Head of Marketing, Brand and Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Komo?** We've been using KOMO for every home game, and it's been a fantastic platform for engaging our fans. The ease of implementation makes launching new projects seamless, and the variety of features ensures we can keep fans coming back week after week. Our supporters log in regularly to interact, making it a key part of our matchday experience. Beyond the platform itself, the customer support is outstanding—always responsive and ready to assist with any questions. If you're looking for a dynamic and user-friendly engagement tool, KOMO is the one. **What do you dislike about Komo?** We are continually working on how to get our data flowing two way (via API) into CRM. **What problems is Komo solving and how is that benefiting you?** KOMO has been a game-changer for us, solving multiple business challenges in one seamless platform. We can run customer surveys, offer rewards, and create interactive matchday experiences all in the same place—eliminating the need for multiple tools. One of the biggest wins has been engaging a younger audience at our home games. The platform makes it easy for fans to log in weekly, participate in activations, and stay connected beyond match day. Plus, KOMO’s ability to integrate content onto our big screens has elevated our in-stadium experience, driving real-time engagement in a way that feels fresh and exciting. ### 7. Taking NYCC to the next level **Rating:** 5.0/5.0 stars **Reviewed by:** Chris D. | Event Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Komo?** The best part about KOMO is working with the KOMO team. They are easy to work with, endlessly collaborative and always are abailable to helpmake all of our team's ideas a reality. The product itself is easy to use, highly customizable and can mold to fit the needs of our team and our sponsors. **What do you dislike about Komo?** Our primary point of friction with KOMO has been deadlines for our team. Our events typically have a near infinite amount of moving pieces and with more lead time we would be able to secure more sponsorship buy in on customizable KOMO pieces **What problems is Komo solving and how is that benefiting you?** KOMO has helped solve a number of problems for us. On a macro level, it has allowed us to engage more of our attendee base directly and build brand loyalty. With over 200k attendees, this has proven to be a challenge in the past. On a micro level, KOMO has benefitted a number of different areas of our event. It has (among other things) created new sponsorship opportunities, drove additional traffic to our official Show Store through limited time discounts, and streamlined our celebrity panels and programming through the use of the fan Q&A feature. ### 8. An Integral Part of Building a Great Fan Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Derrick W. | Senior Brand Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Komo?** Komo allows us to reach our fans in a new and exciting way through the devices that they are already using all the time. It's allowed us to democratize questions and answers on our biggest and most popular stages, which gives fans an equal and fair chance to have their question be asked. It also allows to deploy a sophisticated rewards program that incentivizes fans to play games, ask questions, and keep coming back for more every day that they can. It's straightforward to use and you can set up games quickly, the documentation around it is substantial and detailed, and if I ever need support, my contact is easily reachable. We're a large organization with tons of data in many places, and one of the neat things about Komo is that it integrates into a piece of technology that we use onsite, allowing us to know which fans are engaging most with the platform. **What do you dislike about Komo?** In order to set up more complex features and workflows, you need to do a lot of clicking around, and some of the different features you use are many screens away, and it can be difficult to connect them all. This makes it challenging to navigate and communicate with fan-facing communications, and particularly when there are multiple teams using the platform with different goals and approaches. **What problems is Komo solving and how is that benefiting you?** We run large scale in person events, and it can be difficult for a single fan to feel special in a crowd of 3,000 or 30,000 fans. Komo allows us to make that individual fan feel special by win prizes, having their question asked at a popular celebrity panel, or taking part in a weekend-long team-based battle between fans. ### 9. Easy to use product **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick v. | Partnerships Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2025 **What do you like best about Komo?** Its ease of use making it accessible for everyone The resource centre's functionality and speed of response The ability to have multiple users into one account Good customer support from the team at Komo whenever there was an issue. They resolved a couple issues out of their control very quickly and always found a reasoning for the issue. **What do you dislike about Komo?** It sometimes crashes for a couple seconds **What problems is Komo solving and how is that benefiting you?** Allowing the client to understand their users and gain access to more users data Helps spread awareness of the brand amongst cricket fans and grow the brand as the headline sponsor of the Women's big Bash League ### 10. Useful platform to enhance match day for fans and Corporate Partner experiences **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Komo?** Komo provides me with the opportunity to elevate experiences for our Corporate Partners. Whether this is in way of creating commercial assets (eg. fans player of the match) or providing the chance to capture data through competitions on the big screen at game day. Having a monthly WIP meeting with our account manager allows us to brainstorm ideas and enhance our match-days. **What do you dislike about Komo?** As someone in the commercial team, it would be great to see more live examples of what other teams/codes are doing. Perhaps this could be a monthly/quarterly best practice wrap-up? **What problems is Komo solving and how is that benefiting you?** Komo is assisting us with the delivery of commercial assets and in turn building our commercial revenue by providing digital assets ### 11. Your Marketing Strategy's BFF **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Komo?** A consistent part of our marketing strategy YOY is increasing fan engagement and improving the fan experience. Komo has been instrumental in supporting our efforts to do this in one of areas our fans used to rate us extremely poorly: our mobile app. In the past two years since implimenting Komo (which was super easy to do BTW), we've seen an increase in downloads, screen views, and average time per session within the app. Our fan feedback on our app has been more positive than ever and they're enjoying engaging with our brand in a fun and meaningful way. My team really enjoys working with their team and appreciates that they're open to all of our ideas for improvement and creativity. **What do you dislike about Komo?** There's nothing I specifically dislike, but I would love to see the team continually improve their product and offerings to support our desire to grow this part of our app over the coming years. **What problems is Komo solving and how is that benefiting you?** Komo is helping us: - engage our fans and keep them within our mobile app for longer - increase foot traffic to areas of the show we want to push fans to onsite by incentivizing them to go to those areas - providing us with additional sponsorable opportunities for our clients - enhancing our onsite tech by allowing us to capture Q&As within our app and feed them to stages in real time - ### 12. Komo - Helping us own the moment **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2024 **What do you like best about Komo?** I love the ease-of-use and flexibility of the platform. It allows us to quickly and effectively go to market with campaigns that are truly driving ROI back to the business (levels up to 17x ROI for some of our business units). It was easy to implement and the customer support being offered is fantastic with a dedicated team who help us through strong development and feature additions based on our needs. **What do you dislike about Komo?** Like all systems nothing is foolproof and it has taken my team a few goes and learning curves to be able to perfect our instance. **What problems is Komo solving and how is that benefiting you?** Helping us deliver gamification and QR code based promotions directly to our members/customers to drive in venue engagement. ### 13. Great customer service and engaging platfrom **Rating:** 3.5/5.0 stars **Reviewed by:** Ariella L. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Komo?** - Bespoke customisable digital platform - Reporting dashboard is highly detailed and useful - Each element of Komo is adaptable to a clients brand, colour, etc **What do you dislike about Komo?** - Time consuming process pending how many modules and rewarding winners - User journey can be slightly more seamless - Fees are quite expensive **What problems is Komo solving and how is that benefiting you?** - helping raise brand awareness, consideration and familiarity across their sponsorship ### 14. The Central Coast Mariners have had a brilliant experience using Komo! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Komo?** The best part about Komo is its versatility and ease of use. We have been able to implement activations on a quick turnaround on gameday's and at other times which have increased our fan engagement. **What do you dislike about Komo?** There has not been anything that we have disliked that has not been amended and improved by the team at Komo. **What problems is Komo solving and how is that benefiting you?** In the world of sports, activations need to be turned around extremely quickly. Komo has allowed us to do this, with it taking just 10 minutes to have a game of trivia or any other game on the platform live and available for our fans to play. ### 15. A very useful and progressive asset to our business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Komo?** The interactive nature for our customers and fans, and the ease of tracking statistics. Consistently touching base with Louis for help implementing ideas is so helpful for us and he's always full of energy for our projects and is overall great to deal with. **What do you dislike about Komo?** Not neccessarily a fault of Komo, but it would be great to somehow 'embed' Komo into the website, rather than having to link away from our site. **What problems is Komo solving and how is that benefiting you?** Saving resources on printed assets such as a Matchday Program. With Komo much easier to edit and making reporting much easier. ### 16. New ways for us to engage our fans and keep partners happy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Komo?** There's a variety of ways we can naturally integrate our partners while still engaging fans in things they care about and will happily engage with. **What do you dislike about Komo?** Nothing really - it's quite user friendly so after a small amount of trial and error it's been quite easy in our first season. **What problems is Komo solving and how is that benefiting you?** Better integration of our partners Engagement beyond match attendance for fans - [View Komo pricing details and edition comparison](https://www.g2.com/products/komo-technologies-komo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+14%3A15%3A20+-0500&secure%5Bsession_id%5D=4b48221c-4b49-4711-b95c-c414162fad9d&secure%5Btoken%5D=08f29a849af3bf9a7ebfd6424586e28720ace80ef1e36c2a347e748b2659450a&format=llm_user) ## Komo Features **Analytics** - Web Analytics - Campaign Tracking - Audience Insights - Reports & Dashboards - Personalization - Marketing Automation **Marketing Gamification** - Templates - Simultaneous Competitions - Behaviors - Rewards - Customization - Mobile App **Agentic AI - Gamification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance - Decision Making **Content Management** - Customizable Templated Workflows - Asset Management - Portals and Sites **Integrations** - CRM Integration **Platform** - Public Leaderboard - Private Leaderboard - Analytics **Agentic AI - Digital Experience Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Komo Alternatives - [Kentico](https://www.g2.com/products/kentico/reviews) - 4.4/5.0 (329 reviews) - [Umbraco](https://www.g2.com/products/umbraco/reviews) - 4.5/5.0 (968 reviews) - [Webflow](https://www.g2.com/products/webflow/reviews) - 4.4/5.0 (980 reviews)