Glean
Glean is an enterprise AI platform that brings together AI assistants, AI agents, and enterprise search to help employees find answers, create content, and automate work. Grounded in your company’s knowledge, Glean Assistant answers questions, summarizes information, and drafts content, while Glean Agents enables teams to build and deploy AI agents that execute multi-step workflows across business applications. With 275+ out-of-the-box connectors, Glean connects information across workplace tools and delivers personalized AI that respects existing access permissions. Enterprise-grade security and governance help organizations scale AI across teams—turning company knowledge into answers, content, and action.
Average Rating: 4.7/5.0
Total Reviews: 333
How Do G2 Users Rate Glean?
- Highlighting: 8.7/10 (Category avg: 8.4/10)
- Quality of Support: 9.1/10 (Category avg: 8.9/10)
- Natural Language: 8.9/10 (Category avg: 8.7/10)
- File Types: 9.0/10 (Category avg: 8.5/10)
Who Is the Company Behind Glean?
- Seller: Glean Technologies
- Company Website:
- Year Founded: 2019
- HQ Location: Mountain View
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LinkedIn® Page: www.linkedin.com
1,769 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Software Engineer, Account Executive
- Top Industries: Computer Software, Information Technology and Services
- Company Size: 52% Large, 40% Medium
What Do G2 Reviewers Say About Glean?
AI-generated summary from verified user reviews
Pros
- Users find the interface intuitive and easy to use, helping them handle everyday tasks.
- Users value its broad, straightforward integrations, which connect workplace tools and company data sources in one place.
- Users appreciate quickly finding information and getting answers across workplace tools, saving time searching separate sources.
- Users say it improves team productivity and streamlines daily work, helping them complete tasks faster and manage knowledge more efficiently.
- Users value its company context, which helps AI deliver relevant, specific responses without needing context supplied upfront.
Cons
- Users say AI answers can be inaccurate or hallucinated, overly wordy, and citations may not open directly to sources.
- Users say searches, answers, and other operations can be slow or time out.
- Users find the pricing high, making it harder for smaller teams and large companies to justify the cost.
- Users find search results can be broad, inconsistent, or fail to surface the information they need.
- Users miss broader integration coverage, including support for needed apps and data sources.
What Are Recent G2 Reviews of Glean?
"A Simple and Effective Way to Find Information Across the Organization"
Rating: 4.5/5.0 stars
— Shivang M.
"Glean’s Context Truly Sets It Apart"
Rating: 5.0/5.0 stars
— David L.

