G2

Sumit D.

Digital Marketing Manager

Marketing and Advertising

Small-Business (50 or fewer emp.)

10/6/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Perplexity - A Fast and Useful Tool for Research"

4.5/5

What do you like best about Perplexity?

I like how Perplexity makes research faster by combining AI-generated answers with web search and citations. It helps me quickly understand complex topics, verify information, and find useful sources without having to open dozens of websites. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Perplexity is very useful for research, but there are a few areas where I think it could improve. During longer research sessions, the interface can start to feel a bit cluttered, which makes it harder to stay focused. I’d also like to see deeper integrations with the tools I already use as part of my workflow.

Performance is generally fast, though more complex searches can sometimes take noticeably longer. Pricing is another sticking point for me, because it’s harder to justify paying for advanced features when I only need them occasionally. Onboarding and support could also be clearer, especially when it comes to more advanced use cases.

My biggest concern is that Perplexity can sound very confident even when the sources are limited or unclear. Stronger source checking and more explicit uncertainty would make the answers feel much more trustworthy. Review collected by and hosted on G2.com.

What problems is Perplexity solving and how is that benefiting you?

Perplexity mainly saves me time when I need to research something. Instead of bouncing between a bunch of different websites and trying to figure out what information is reliable, I can usually get a solid starting point with the sources included right there. I use it for market research, competitor research, technical topics, and for checking out new tools or ideas. It’s especially helpful when I’m trying to understand something I’m not familiar with, because I can get up to speed much faster and make decisions without spending hours searching. Review collected by and hosted on G2.com.