
X1 is an incredible software that is essential for my productivity. The software instantly finds any desired word in titles stored on the computer or within a document. For example, the name Thomas appears 109 times in document titles and 6739 times in my collection of documents among 250,000 files I’ve created over the past fifteen years. It took X1 less than a second to identify all instances and display the URL for each occurrence.
I use X1 multiple times a day, often to find related files stored elsewhere. And amazingly, it can help find a document from many years ago that contains the needed information. X1 saves me a lot of time, prevents frustration, and boosts my efficiency. I know of no other search function that works nearly as fast and thoroughly.
A second aspect of X1 makes the company significantly more valuable. Sometimes, I need help to understand an anomaly that defied explanation. The head of support, Chris Weakley, is fantastic. He responds almost always within a day with practical and sometimes surprising solutions. Recently, several XLS files wouldn’t sort properly (by date of last usage), defying all logical explanation. In this case, deleting the entire index and reindexing resolved the issue, though it took the computer almost 24 hours to completely rebuild the index file. Somehow, my system had corrupted several files. The customer service X1 provides is a model all other companies should strive to match.
In short, X1 is easy to install, easy to implement and use, and provides excellent customer support. It integrates well with the Microsoft Suite and so many products. It is my workhorse. Review collected by and hosted on G2.com.
I like the product and all interactions with Customer Service. X1 is easy to use and powerful. Review collected by and hosted on G2.com.
Validated through LinkedIn
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.




