Best Electronic Data Capture (EDC) Software

How Many Electronic Data Capture (EDC) Software Products Does G2 Track?

Total Products under this Category: 136

Category Stats (Sep 2026)

  • Average Rating: 4.29/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: OpenEvidence (+3.7%) - Among all products in this category, OpenEvidence recorded the largest rating increase compared to last month

Last updated: September 15, 2026

How Does G2 Rank Electronic Data Capture (EDC) Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 1,800+ Authentic Reviews
  • 136+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Electronic Data Capture (EDC) Software

G2 Grid® for Electronic Data Capture (EDC) Software plotting products by satisfaction and market presence

Highlighted products: Medrio EDC, Viedoc, cubeCDMS, Greenlight Guru Clinical, Medidata Rave, Oracle Clinical, Castor, and iMednet EDC.

Underlying data: [Grid® JSON](https://www.g2.com/categories/electronic-data-capture-edc/grids.json?focus%5B%5D=medrio-edc&focus%5B%5D=viedoc&focus%5B%5D=cubecdms&focus%5B%5D=greenlight-guru-clinical&focus%5B%5D=medidata-rave&focus%5B%5D=oracle-clinical&focus%5B%5D=castor-edc-castor&focus%5B%5D=imednet-edc)

Medrio EDC

More than just an EDC system, Medrio EDC is a complete clinical data management system built for small and scaling teams. It is connected to one intuitive, no-code platform that gives you full control from database build to your final report. A platform that includes ePRO, eConsent, RTSM, CTSM, and eTMF. Conduct all your studies with confidence with a fully validated, audit-ready EDC backed by 20+ years of clinical use across thousands of completed clinical trials. We deliver expert support and high-quality data outputs without hidden costs, added complexity, or risk. The industry's leading innovators use Medrio EDC, including those within pharmaceuticals, biotech, medtech, medical device, diagnostics, animal health, and every major life science sector. We actively engage with our customers, listen to their feedback, and incorporate their needs into our solutions. Go live in hours to days, not weeks to months. You can complete study builds in under 3 weeks, versus the industry average of 12, with our code-free base and study copy functionality. Automated workflows eliminate inefficiencies without ever compromising data quality. Make mid-study changes in as little as a day, with minimal downtime. Stay informed at every stage. Permission-based dashboards, single-click exports, and near real-time data visibility keep your entire team aligned and moving forward. The right technology foundation makes anything possible, including shorter timelines that allow you to scale your trials with ease. No matter the study size or phase, Medrio safeguards your data every step of the way.

Average Rating: 4.2/5.0

Total Reviews: 254

How Do G2 Users Rate Medrio EDC?

  • Data Capture - Electronic Data Capture (EDC): 8.8/10 (Category avg: 9.0/10)
  • Compliance - Electronic Data Capture (EDC): 9.0/10 (Category avg: 8.8/10)
  • eCRFs - Electronic Data Capture (EDC): 8.7/10 (Category avg: 8.9/10)
  • Quality of Support: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind Medrio EDC?

  • Seller: Medrio
  • Company Website:
  • Year Founded: 2005
  • HQ Location: San Francisco, CA
  • Twitter: @medrio
    1,011 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    184 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Clinical Data Manager
  • Top Industries: Research, Biotechnology
  • Company Size: 40% Small, 30% Medium

What Do G2 Reviewers Say About Medrio EDC?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Medrio EDC, highlighting its intuitive interface and reliability for all study phases.
  • Users highlight the user-friendly and accessible customer support of Medrio EDC, enhancing their overall experience.
  • Users commend the intuitive and straightforward interface of Medrio EDC, enhancing usability for newcomers in the industry.
  • Users appreciate the ease of building with Medrio EDC, benefiting from intuitive design and efficient query management.
  • Users find Medrio EDC's intuitive UI facilitates quick implementations and efficient study management, enhancing overall productivity.
Cons
  • Users find the reporting functionality inadequate, experiencing limitations and difficulties in navigation and data management.
  • Users find the interface and reporting tools difficult, leading to challenges in navigation and report creation.
  • Users find the missing features of Medrio EDC hinder usability and cause frustrations, especially with data handling.
  • Users find Medrio EDC's limitations hinder performance, especially in complex studies and large participant management.
  • Users face data management issues with Medrio EDC, struggling with complex studies and integration challenges.

What Are Recent G2 Reviews of Medrio EDC?

What Are G2 Users Discussing About Medrio EDC?

Viedoc

Viedoc streamlines clinical trials with a powerful, web-based eClinical suite centered around EDC. Designed for efficiency, compliance, and seamless collaboration, our feature-rich platform accelerates research and simplifies data collection, management, and analysis. Trusted in 75+ countries, Viedoc powers 7,000+ studies with more than 1.6M+ participants, bringing life-changing treatments to market faster.

Average Rating: 4.5/5.0

Total Reviews: 229

How Do G2 Users Rate Viedoc?

  • Data Capture - Electronic Data Capture (EDC): 9.2/10 (Category avg: 9.0/10)
  • Compliance - Electronic Data Capture (EDC): 9.1/10 (Category avg: 8.8/10)
  • eCRFs - Electronic Data Capture (EDC): 9.1/10 (Category avg: 8.9/10)
  • Quality of Support: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Viedoc?

  • Seller: Viedoc Technologies
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Uppsala, Uppsala County
  • Twitter: @ViedocOfficial
    200 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    133 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Data Manager, Senior Data Manager
  • Top Industries: Pharmaceuticals, Research
  • Company Size: 36% Large, 32% Medium

What Do G2 Reviewers Say About Viedoc?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Viedoc, appreciating its intuitive design and user-friendly interface.
  • Users find Viedoc's easy-to-use interface and integration capabilities enhance their overall experience significantly.
  • Users value the intuitive interface of Viedoc, which simplifies navigation and enhances efficiency for clinical data management.
  • Users praise the responsive customer support from Viedoc, appreciating their quick and knowledgeable assistance when needed.
  • Users value the user-friendly design of Viedoc, simplifying clinical data management and enhancing overall workflow efficiency.
Cons
  • Users experience slow performance with Viedoc, particularly when working on larger studies and specific modules.
  • Users find Viedoc to have a complicated workflow that can make it difficult for new users to navigate effectively.
  • Users find the role-based access control in Viedoc limiting, impacting collaboration and user experience.
  • Users find the form design restrictive, particularly with complex logic and limited customization options.
  • Users find the lack of repeating fields in Viedoc complicates form creation and increases workload unnecessarily.

What Are Recent G2 Reviews of Viedoc?

What Are G2 Users Discussing About Viedoc?

cubeCDMS

CRScube's cubeCDMS is widely recognized by clinical data managers and researchers as a top contender for the best EDC (Electronic Data Capture) system for modern clinical trials. By seamlessly blending cutting-edge AI technology with an intuitive, user-centric interface, we empower clinical operations teams to accelerate medical breakthroughs. Trusted in over 7,000 clinical trials by a rapidly growing global client base, cubeCDMS is the users' preferred EDC for delivering rapid setup, impeccable data quality, and budget-friendly scalability. Why Top Research Teams Choose cubeCDMS: - AI-Led EDC Setup & Quality Assurance: CRScube is at the forefront of AI integration in clinical research. cubeCDMS features a proprietary AI-led EDC setup that drastically reduces system configuration time and fundamentally increases data and build quality from day one. By automating the foundational setup, we eliminate traditional manual bottlenecks and human error. - Integration-Free EHR-to-EDC: Embedded in cubeCDMS, our automated patient data capture significantly increases data quality at the point of entry, leading to less queries to manage and faster data cleaning and database lock. - Point-of-Entry Medical Coding: cubeCDMS also empowers sites to capture accurate medical coding, thanks to AI-assisted data entry. This makes medical coding review much more efficient and contributes to faster data cleaning. - Exceptional User Satisfaction: Backed by consistently high praise from verified users on G2, cubeCDMS is celebrated for its ease of use and stellar support. Clients frequently highlight our highly responsive customer care team and our proactive approach to implementing user feedback, ensuring a smooth experience for both study managers and site staff. - No-Code Flexibility: Deploy your studies with ultimate agility. cubeCDMS offers a completely no-code environment featuring a pre-validated eCRF library, allowing teams to adapt swiftly to protocol amendments and complex study designs without requiring advanced programming skills. - Unified Clinical Workflow: Optimize your trials with a comprehensive suite that includes automatic protocol violation detection, batch query management, native risk-based monitoring (RBM), and seamless, single-platform integration with other CRScube products. Whether you are looking to lower operational costs, enhance site collaboration, or future-proof your trials with artificial intelligence, cubeCDMS delivers a centralized, highly configurable platform designed for the future of clinical research. Visit our website to see why we are a top-rated EDC solution!

Average Rating: 4.7/5.0

Total Reviews: 184

How Do G2 Users Rate cubeCDMS?

  • Data Capture - Electronic Data Capture (EDC): 9.3/10 (Category avg: 9.0/10)
  • Compliance - Electronic Data Capture (EDC): 9.2/10 (Category avg: 8.8/10)
  • eCRFs - Electronic Data Capture (EDC): 9.4/10 (Category avg: 8.9/10)
  • Quality of Support: 9.3/10 (Category avg: 8.7/10)

Who Is the Company Behind cubeCDMS?

  • Seller: CRScube
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Seoul, KR
  • LinkedIn® Page: www.linkedin.com
    82 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CRA, CRC
  • Top Industries: Pharmaceuticals, Biotechnology
  • Company Size: 49% Medium, 44% Small

What Do G2 Reviewers Say About cubeCDMS?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of cubeCDMS, enjoying its intuitive interface and efficient study-building environment.
  • Users praise the intuitive design of cubeCDMS, enabling seamless editing and strong support for effective use.
  • Users find the intuitive and user-friendly interface of cubeCDMS enhances their overall experience and efficiency.
  • Users value the ease of use and efficient data management offered by cubeCDMS, enhancing their clinical data processes.
  • Users value the prompt, solution-oriented support from cubeCDMS, enhancing their overall experience and productivity.
Cons
  • Users find the complexity of cubeCDMS daunting, often struggling with unclear manuals and cumbersome setup processes.
  • Users desire more configurable features in cubeCDMS, as current limitations hinder integration and flexibility.
  • Users find the query limitations frustrating, as answers aren't visible post-completion and e-signing cannot be done in bulk.
  • Users are frustrated with the slow performance of cubeCDMS, particularly during dataset downloads and system responses.
  • Users experience data management issues with unsaved changes warnings, version control flaws, and limited editing features.

What Are Recent G2 Reviews of cubeCDMS?

Greenlight Guru Clinical

Greenlight Guru Clinical is the only electronic data capture (EDC) platform built specifically for medical device and diagnostic companies. While most EDC tools were designed for pharmaceutical trials and later adapted for medtech, Greenlight Guru Clinical starts where device teams actually work: under FDA, EU MDR, IVDR, and ISO 14155:2020 requirements, running studies that need to generate reliable clinical evidence for regulatory submissions and post-market obligations. The result is a platform that fits how device teams actually operate, rather than one they have to work around. Clinical teams use Greenlight Guru Clinical to design, run, and close studies on a single validated system. Electronic case report forms (eCRF) can be built in minutes using pre-validated question types, then cloned and reused across studies to reduce setup time. Patient-reported outcomes (ePRO/eCOA) are collected in-person or remotely on any device. eConsent, randomization (RTSM), post-market clinical follow-up (PMCF) surveys, and adverse event reporting are all managed within the same platform, so teams are not stitching together multiple tools to cover a single study. Built-in GCP compliance means audit trails, Part 11-compliant e-signatures, and ISO 14155:2020-aligned workflows come standard. Data is submission-ready by design, not as an afterthought. A two-way open API supports integration with third-party systems for teams that need data to move across platforms quickly and securely. Where Greenlight Guru Clinical stands apart from general-purpose EDC vendors is in the support model. Every customer gets a dedicated customer success manager with real medtech experience, not a generalist account rep. Onboarding is structured to get teams up and running fast, and a validation package is included with every product update, removing the ongoing burden of software revalidation that typically falls on the quality team. Greenlight Guru Clinical is used by medical device manufacturers running pre-market clinical investigations, post-market clinical follow-up studies, PMCF surveys, registries, and human factors testing. It is also widely used by contract research organizations (CROs) that specialize in medtech and need a platform that speaks their clients' regulatory language without requiring extensive customization. For teams that also use Greenlight Guru's quality management system, Clinical integrates directly into a connected platform covering quality, product development, and clinical evidence in one place. For teams that don't, it works as a fully standalone EDC solution. If your team is running medical device studies and spending too much time adapting pharma-built software to fit your regulatory context, Greenlight Guru Clinical was built for exactly that problem.

Average Rating: 4.2/5.0

Total Reviews: 129

How Do G2 Users Rate Greenlight Guru Clinical?

  • Data Capture - Electronic Data Capture (EDC): 8.7/10 (Category avg: 9.0/10)
  • Compliance - Electronic Data Capture (EDC): 8.5/10 (Category avg: 8.8/10)
  • eCRFs - Electronic Data Capture (EDC): 8.7/10 (Category avg: 8.9/10)
  • Quality of Support: 9.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Greenlight Guru Clinical?

  • Seller: Greenlight Guru
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Indianapolis, IN
  • Twitter: @greenlightguru
    10,590 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    135 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Clinical Research Specialist
  • Top Industries: Medical Devices, Research
  • Company Size: 65% Small, 22% Medium

What Do G2 Reviewers Say About Greenlight Guru Clinical?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of implementation with Greenlight Guru Clinical, making onboarding a smooth process.
Cons
  • Users find the navigation frustrating, complicating the review process and overall user experience significantly.
  • Users find the navigation and missing features frustrating, impairing efficient data review and management processes.
  • Users experience poor navigation in Greenlight Guru Clinical, hindering efficiency and complicating data review processes.

What Are Recent G2 Reviews of Greenlight Guru Clinical?

Medidata Rave

Medidata Rave is a cloud–based clinical data management system used to electronically capture, manage, and report clinical research data. It enables the user to record patient information (ie, visit, lab, and adverse event data) using forms that are customized for each study.

Average Rating: 4.7/5.0

Total Reviews: 25

How Do G2 Users Rate Medidata Rave?

  • Data Capture - Electronic Data Capture (EDC): 9.1/10 (Category avg: 9.0/10)
  • Compliance - Electronic Data Capture (EDC): 9.0/10 (Category avg: 8.8/10)
  • eCRFs - Electronic Data Capture (EDC): 9.3/10 (Category avg: 8.9/10)
  • Quality of Support: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Medidata Rave?

  • Seller: Medidata
  • Year Founded: 1999
  • HQ Location: New York, NY
  • Twitter: @Medidata
    11,517 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,751 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Pharmaceuticals
  • Company Size: 52% Large, 26% Medium

What Do G2 Reviewers Say About Medidata Rave?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless integration of Medidata Rave for effective clinical data management across various study sizes.
  • Users value the easy integrations of Medidata Rave, enhancing clinical trial efficiency across varying study sizes.
Cons
  • Users report that the costs are high for small companies, making Medidata Rave less accessible.
  • Users often face login issues with Medidata Rave, including unexpected logoffs due to inactivity disrupting workflow.

What Are Recent G2 Reviews of Medidata Rave?

What Are G2 Users Discussing About Medidata Rave?

Oracle Clinical

Oracle Remote Data Capture provides a single application and infrastructure for electronic data capture and clinical data management.

Average Rating: 4.1/5.0

Total Reviews: 23

How Do G2 Users Rate Oracle Clinical?

  • Data Capture - Electronic Data Capture (EDC): 8.3/10 (Category avg: 9.0/10)
  • Compliance - Electronic Data Capture (EDC): 8.7/10 (Category avg: 8.8/10)
  • eCRFs - Electronic Data Capture (EDC): 8.9/10 (Category avg: 8.9/10)
  • Quality of Support: 8.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Oracle Clinical?

  • Seller: Oracle
  • Year Founded: 1977
  • HQ Location: Austin, TX
  • Twitter: @Oracle
    827,997 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    207,576 employees on LinkedIn®
  • Ownership: NYSE:ORCL

Who Uses This Product?

  • Top Industries: Pharmaceuticals, Hospital & Health Care
  • Company Size: 41% Large, 38% Medium

What Are Recent G2 Reviews of Oracle Clinical?

What Are G2 Users Discussing About Oracle Clinical?

Castor

Castor is a leading cloud-based clinical data platform designed to democratize research and streamline the complexities of decentralized, hybrid, and traditional clinical trials. Trusted by academic institutions, biotech, and pharmaceutical companies worldwide, Castor enables researchers to capture high-quality data and accelerate study timelines through a modular, human-centered ecosystem.   Our plug-and-play platform seamlessly integrates the four critical components of modern clinical research: Electronic Data Capture (EDC): A user-friendly, rapid-deployment EDC system that allows researchers to build and launch studies in a matter of clicks, not months, ensuring robust data integrity and security.   eConsent: A flexible electronic consent solution that simplifies patient enrollment and improves comprehension, supporting remote and on-site recruitment strategies to maximize participation.   eCOA (Electronic Clinical Outcome Assessment): Intuitive tools for capturing Patient-Reported Outcomes (PROs) directly from participants, enhancing engagement and retention while reducing the burden of data entry. Real-World Evidence (RWE): Advanced capabilities to capture and unify real-world data from wearables, medical devices, and EHRs, providing a holistic view of patient health beyond the clinical setting.   By prioritizing a "participant-first" approach, Castor improves the trial experience for both researchers and patients. From rapid study build and enrollment to final analysis, Castor delivers the speed, scalability, and compliance needed to drive successful outcomes in the evolving landscape of clinical research.

Average Rating: 4.6/5.0

Total Reviews: 125

How Do G2 Users Rate Castor?

  • Data Capture - Electronic Data Capture (EDC): 9.4/10 (Category avg: 9.0/10)
  • Compliance - Electronic Data Capture (EDC): 9.1/10 (Category avg: 8.8/10)
  • eCRFs - Electronic Data Capture (EDC): 9.2/10 (Category avg: 8.9/10)
  • Quality of Support: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Castor?

  • Seller: Castor EDC
  • Company Website:
  • Year Founded: 2011
  • HQ Location: New York, US
  • Twitter: @CastorEDC
    29 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    309 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Research
  • Company Size: 48% Small, 36% Large

What Do G2 Reviewers Say About Castor?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Castor, finding it intuitive and efficient for data entry and navigation.
  • Users enjoy the navigation ease of Castor, finding it user-friendly and straightforward for data entry.
  • Users appreciate the clarity and organization of Castor's data collection, capturing information in a structured format.
  • Users find Castor's interface incredibly user-friendly, appreciating its design ease and straightforward navigation across devices.
  • Users appreciate the organized data collection progress of Castor, enhancing clarity and structure in their workflow.
Cons
  • Users find data management issues in Castor frustrating, especially regarding data entry and system alerts.
  • Users find the inadequate reporting frustrating, as data entry issues lead to unwanted change alerts and confusion.
  • Users find the login issues frustrating, wishing for longer session durations for improved efficiency during clinical work.
  • Users find the navigation poor, making it difficult to track pending queries and their statuses initially.
  • Users experience slow performance occasionally when saving data, which can hinder their overall experience with Castor.

What Are Recent G2 Reviews of Castor?

What Are G2 Users Discussing About Castor?

iMednet EDC

Mednet, a CRScube company, is a leading healthcare technology company specializing in eClinical solutions designed for the global life sciences community. Pharmaceutical, medical device, biotechnology and Contract Research Organizations (CROs) around the world have trusted Mednet for over 25 years to deliver the technology innovation, experience and reliability they need for success. Mednet’s comprehensive, EDC-centric eClinical platform, iMednet, optimizes clinical studies of all types and sizes – accelerating research with exceptional flexibility, ease-of-use, robust functionality, affordability, and stellar support. iMednet is feature-rich and uniquely designed to help sponsors and CROs get studies up and running quickly and to see them through with a full suite of native capabilities, including: RTSM, CTMS, eTMF, adjudication, ePRO, eConsent, payments, DICOM Imaging, RBQM, and Safety. All backed by a highly tenured and experienced support team, ensuring quality, compliance and easy onboarding of the entire research team and clinical trials sites.

Average Rating: 4.9/5.0

Total Reviews: 15

How Do G2 Users Rate iMednet EDC?

  • Data Capture - Electronic Data Capture (EDC): 9.5/10 (Category avg: 9.0/10)
  • Compliance - Electronic Data Capture (EDC): 9.4/10 (Category avg: 8.8/10)
  • eCRFs - Electronic Data Capture (EDC): 9.0/10 (Category avg: 8.9/10)
  • Quality of Support: 9.8/10 (Category avg: 8.7/10)

Who Is the Company Behind iMednet EDC?

Who Uses This Product?

  • Top Industries: Medical Devices
  • Company Size: 47% Medium, 47% Small

What Do G2 Reviewers Say About iMednet EDC?

AI-generated summary from verified user reviews

Pros
  • Users value the comprehensive functionality of iMednet EDC, finding it user-friendly and organized for various needs.
  • Users find iMednet EDC to be very user friendly and well-organized, enhancing their overall experience.
  • Users appreciate the comprehensive E-Learning tools of iMednet EDC, enhancing their training and system interaction.
  • Users value the strong data security features of iMednet EDC, ensuring comprehensive protection for sensitive information.
  • Users value the user-friendly design and organization of iMednet EDC, appreciating its all-in-one functionality.
Cons
  • Users find login issues frustrating as multiple logins for different clients hinder seamless access and updates.
  • Users find the poor navigation of iMednet EDC challenging, particularly for those unfamiliar with the system.

What Are Recent G2 Reviews of iMednet EDC?

REDCap

REDCap is a secure web application for building and managing online surveys and databases. While REDCap can be used to collect virtually any type of data in any environment (including compliance with 21 CFR Part 11, FISMA, HIPAA, and GDPR), it is specifically geared to support online and offline data capture for research studies and operations. The REDCap Consortium, a vast support network of collaborators, is composed of thousands of active institutional partners in over one hundred countries who utilize and support their own individual REDCap systems. Please visit the Join page (https://projectredcap.org/partners/join/) to learn how your non-profit organization can join the consortium, or explore the first section on our FAQ (https://projectredcap.org/about/faq/) for other options to use REDCap.

Average Rating: 4.3/5.0

Total Reviews: 214

How Do G2 Users Rate REDCap?

  • Data Capture - Electronic Data Capture (EDC): 9.4/10 (Category avg: 9.0/10)
  • Compliance - Electronic Data Capture (EDC): 9.1/10 (Category avg: 8.8/10)
  • eCRFs - Electronic Data Capture (EDC): 9.3/10 (Category avg: 8.9/10)
  • Quality of Support: 8.2/10 (Category avg: 8.7/10)

Who Is the Company Behind REDCap?

  • Seller: REDCap
  • Year Founded: 2004
  • HQ Location: Nashville, Tennessee
  • LinkedIn® Page: www.linkedin.com
    76 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Research Assistant, Research Coordinator
  • Top Industries: Hospital & Health Care, Research
  • Company Size: 62% Large, 19% Small

What Do G2 Reviewers Say About REDCap?

AI-generated summary from verified user reviews

Pros
  • Users highlight the user-friendly interface of REDCap, simplifying data management and enhancing team collaboration in research.
  • Users appreciate the user-friendly interface of REDCap, enabling quick learning and effective data management for all team members.
  • Users appreciate the user-friendly interface of REDCap, making it easy for teams to manage data and conduct research.
  • Users value the intuitive interface of REDCap, enabling easy coordination and quick learning for all team members.
Cons
  • Users experience slow performance with REDCap, particularly when loading forms for large projects, causing inconvenience.

What Are Recent G2 Reviews of REDCap?

What Are G2 Users Discussing About REDCap?

Clinion EDC

An award-winning, AI-native Electronic Data Capture platform Clinion EDC is built on a native AI foundation, enabling faster study builds, more efficient data review, and quicker database lock. As part of a unified eClinical platform, it ensures seamless data flow across modules while maintaining high standards of data quality and compliance. Key Capabilities: ● Accelerated Study Setup with Standardized Libraries Configure and deploy studies in weeks using prebuilt, CDASH-compliant templates. Remove manual programming with a flexible, codeless setup. ● AI-Driven Data Review and Discrepancy Detection AI reads protocol and CRF context to identify discrepancies and generate queries directly within the EDC, reducing manual review effort. ● Real-Time Mid-Study Changes Apply protocol amendments without downtime. Update forms or visits in live studies with automatic version control and no data loss. ● AI-Powered Reporting Generate custom reports using natural language inputs. Maintain audit trails and automate report sharing without coding. ● Automated CDISC/CDASH Mapping Map variables to standards within minutes using AI-assisted suggestions, reducing manual effort and supporting compliance. ● AI Assistant for In-Platform Support Access instant guidance through a conversational assistant trained on study protocols and system workflows. ● Unified Platform with Seamless Integration Works natively with RTSM, ePRO, CTMS, eConsent, and eSource, ensuring consistent data across the study lifecycle. Impact: 1–2 week average study go-live timeline 40–50% faster database lock Up to 50% reduction in study build effort Reduced manual queries and review cycles

Average Rating: 4.6/5.0

Total Reviews: 42

How Do G2 Users Rate Clinion EDC?

  • Data Capture - Electronic Data Capture (EDC): 9.4/10 (Category avg: 9.0/10)
  • Compliance - Electronic Data Capture (EDC): 9.2/10 (Category avg: 8.8/10)
  • eCRFs - Electronic Data Capture (EDC): 9.4/10 (Category avg: 8.9/10)
  • Quality of Support: 9.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Clinion EDC?

  • Seller: Clinion
  • Year Founded: 2010
  • HQ Location: Austin, US
  • Twitter: @clinion
    54 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    71 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Pharmaceuticals, Research
  • Company Size: 50% Medium, 43% Small

What Are Recent G2 Reviews of Clinion EDC?

What Are G2 Users Discussing About Clinion EDC?

Prelude EDC

Prelude is the only R&D platform built exclusively for animal health and nutrition. Purpose-built for the complexity of animal studies, it gives sites and investigators the industry's most flexible, user-friendly EDC, and automates 90%+ of data management work. Founded in 2003, Prelude built one of the first eSource/EDC systems designed for complex studies without sacrificing a clean, simple experience for sites and investigators. Today it's a full eClinical platform includes: EDC, ePRO, eConsent, RTSM, and medical coding. Prelude is trusted globally by leading institutions including Cornell, Johns Hopkins, Merck, and Boehringer Ingelheim. What sets Prelude apart is partnership: fully in-house support and a configurable platform, with Customer Success Managers who work as an extension of your team through build and beyond.

Average Rating: 4.9/5.0

Total Reviews: 21

How Do G2 Users Rate Prelude EDC?

  • Data Capture - Electronic Data Capture (EDC): 9.7/10 (Category avg: 9.0/10)
  • Compliance - Electronic Data Capture (EDC): 9.7/10 (Category avg: 8.8/10)
  • eCRFs - Electronic Data Capture (EDC): 9.7/10 (Category avg: 8.9/10)
  • Quality of Support: 9.9/10 (Category avg: 8.7/10)

Who Is the Company Behind Prelude EDC?

  • Seller: Prelude
  • Year Founded: 2003
  • HQ Location: Austin, TX
  • Twitter: @PreludeEDC
    65 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    52 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Research, Veterinary
  • Company Size: 57% Small, 33% Medium

What Are Recent G2 Reviews of Prelude EDC?

OpenClinica

The OpenClinica Enterprise Edition is an enhanced, fully-supported build that is ideal for mission-critical settings.

Average Rating: 4.2/5.0

Total Reviews: 24

How Do G2 Users Rate OpenClinica?

  • Data Capture - Electronic Data Capture (EDC): 8.7/10 (Category avg: 9.0/10)
  • Compliance - Electronic Data Capture (EDC): 8.3/10 (Category avg: 8.8/10)
  • eCRFs - Electronic Data Capture (EDC): 8.8/10 (Category avg: 8.9/10)
  • Quality of Support: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind OpenClinica?

  • Seller: OpenClinica
  • Year Founded: 2004
  • HQ Location: Waltham, Massachusetts
  • Twitter: @OpenClinica
    1,924 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    76 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Research
  • Company Size: 46% Small, 29% Medium

What Are Recent G2 Reviews of OpenClinica?

Drug Safety Triager

Drug Safety Triager is our GxP validated and audit-ready pharmacovigilance (PV) literature review software solution, created from the ground up to monitor literature for Individual Case Safety Reporting, Aggregate Reports and Signal detection. It makes the drug safety literature monitoring process more efficient, cost-effective and compliant. Using intelligent automation from our machine learning engine DELVE (part of the Dialog platform) and integration with upstream and downstream processes, Drug Safety Triager takes literature reviewing to a new level. It simplifies the process so that the review teams can focus on what matters most: patient safety.

Average Rating: 4.5/5.0

Total Reviews: 15

How Do G2 Users Rate Drug Safety Triager?

  • Data Capture - Electronic Data Capture (EDC): 9.2/10 (Category avg: 9.0/10)
  • Compliance - Electronic Data Capture (EDC): 9.2/10 (Category avg: 8.8/10)
  • eCRFs - Electronic Data Capture (EDC): 9.2/10 (Category avg: 8.9/10)
  • Quality of Support: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Drug Safety Triager?

  • Seller: Dialog Solutions
  • Year Founded: 1972
  • HQ Location: London, GB
  • Twitter: @DialogSols
    291 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    47 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 40% Medium, 33% Small

What Are Recent G2 Reviews of Drug Safety Triager?

TrialKit

TrialKit is a unified eClinical platform designed to simplify and streamline data collection and study management in clinical research. This end-to-end solution caters to the needs of sponsors, CROs, and clinical sites by providing a suite of tools that includes electronic data capture (EDC), electronic patient-reported outcomes (ePRO), electronic clinical outcome assessments (eCOA), eConsent, medical coding, AI study intelligence, and more. With its web-based interface and a native mobile app, TrialKit allows users to securely collect, manage, and analyze study data from virtually anywhere, enhancing the flexibility and accessibility of clinical research. Targeted at clinical researchers and organizations conducting studies of varying sizes and complexities, TrialKit is particularly beneficial for those looking to expedite their research processes without sacrificing compliance or data integrity. The platform’s intuitive drag-and-drop form builder enables users to create and deploy regulatory-compliant studies quickly, eliminating the need for extensive programming knowledge. This feature has made TrialKit a preferred choice for over 9,000 studies across diverse therapeutic areas, showcasing its adaptability and user-friendly design. A core differentiator of the platform is TrialKit AI, recognized with the 2024 SCDM Innovation Award for Health Technology Solutions. TrialKit AI extends the platform with embedded intelligence, enabling teams to go beyond traditional reporting and analytics. Capabilities include protocol design/ingestion, study design, study build, simulation, validation, and advanced analysis—allowing users to model study outcomes, evaluate design decisions, and identify risks earlier in the trial lifecycle. TrialKit AI can also ingest external datasets, providing a broader foundation for analysis and enabling more informed, data-driven decisions across studies. By embedding these capabilities directly within the platform, TrialKit AI supports faster insights, more efficient study execution, and improved decision-making without requiring separate systems or tools. This integrated approach reduces operational complexity while enhancing the ability of research teams to proactively manage study performance. TrialKit’s emphasis on unified workflows and operational efficiency translates into meaningful cost savings for organizations. By centralizing data collection, management, and analysis within a single platform, TrialKit reduces reliance on fragmented systems and minimizes manual processes. As clinical research continues to evolve, TrialKit provides a flexible and scalable solution that supports modern study designs while maintaining a strong foundation in data integrity, compliance, and usability.

Average Rating: 4.5/5.0

Total Reviews: 25

How Do G2 Users Rate TrialKit?

  • Data Capture - Electronic Data Capture (EDC): 9.0/10 (Category avg: 9.0/10)
  • Compliance - Electronic Data Capture (EDC): 9.0/10 (Category avg: 8.8/10)
  • eCRFs - Electronic Data Capture (EDC): 8.8/10 (Category avg: 8.9/10)
  • Quality of Support: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind TrialKit?

Who Uses This Product?

  • Top Industries: Medical Devices
  • Company Size: 59% Small, 33% Medium

What Do G2 Reviewers Say About TrialKit?

AI-generated summary from verified user reviews

Pros
  • Users commend the exceptional customer support of TrialKit, consistently receiving prompt and knowledgeable assistance whenever needed.
  • Users find TrialKit very easy to use, enjoying excellent customer support and customization options for their studies.
  • Users appreciate the robust features of TrialKit, enhancing their research studies with a user-friendly experience and excellent support.
  • Users praise the excellent user interface of TrialKit, which facilitates easy navigation and overall usability.
  • Users appreciate the access ease of TrialKit, allowing seamless form adjustments and quick integrations as needed.
Cons
  • Users find the documentation lacking, leading to confusion about settings and customization in TrialKit.
  • Users find inadequate reporting in TrialKit, leading to challenges in capturing key performance metrics effectively.
  • Users find the process clarity and delays in TrialKit frustrating, impacting their ability to effectively manage studies.
  • Users find the limited flexibility in customizing dashboards and features can hinder their overall experience with TrialKit.
  • Users report slow performance with TrialKit, facing long load times and frustrating bugs during critical sessions.

What Are Recent G2 Reviews of TrialKit?

Clinical Research Suite

ABOUT ResearchManager is an all-in-one platform that makes clinical research smarter, faster, and more efficient. With the Clinical Research Suite, we provide a fully integrated solution for academic institutions, healthcare organizations, CROs, and sponsors across the entire clinical research lifecycle. From study setup and regulatory approval to recruitment, data capture, and monitoring. By centralizing processes and data on a single platform, ResearchManager reduces complexity, minimizes errors, and enhances compliance and collaboration. OUR MISSION Our mission is to digitalize, accelerate, and optimize research worldwide, enabling innovative treatments and scientific insights to reach patients sooner. We believe advancing healthcare starts with advancing research, and we empower organizations to make that happen. OUR PLATFORM - THE CLINICAL RESEARCH SUITE Clinical Data Management: Tools to recruit the right participants and efficiently capture, manage, and validate research data, reducing errors and saving time. • Electronic Data Capture (EDC) • Electronic Patient-Reported Outcomes (ePRO) • Randomization and Trial Supply Management (RTSM) • Electronic Informed Consent (eConsent) • Patient Recruitment Clinical Operations: Tools that centralize submissions, documentation, and workflows to streamline trial management and strengthen collaboration. These are all modular and fully configurable. • Clinical Trial Management System (CTMS) • Electronic Trial Master File (eTMF) • Regulatory Information Management System (RIMS) LEARN MORE • Request a FREE Demo:https://my researchmanager.com/en/request-inquiry/ • Get a Price Estimate in 1 Minute: https://my-researchmanager.com/en/pricing/

Average Rating: 3.8/5.0

Total Reviews: 204

How Do G2 Users Rate Clinical Research Suite?

  • Data Capture - Electronic Data Capture (EDC): 7.6/10 (Category avg: 9.0/10)
  • Compliance - Electronic Data Capture (EDC): 7.9/10 (Category avg: 8.8/10)
  • eCRFs - Electronic Data Capture (EDC): 7.7/10 (Category avg: 8.9/10)
  • Quality of Support: 7.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Clinical Research Suite?

  • Seller: ResearchManager
  • Year Founded: 2013
  • HQ Location: Deventer, Overijssel
  • Twitter: @RESEARCH_MGR
    96 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    20 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: PhD student, Researcher
  • Top Industries: Hospital & Health Care, Research
  • Company Size: 55% Large, 33% Small

What Do G2 Reviewers Say About Clinical Research Suite?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Clinical Research Suite, appreciating its intuitive interface and structured approach.
  • Users value the interface clarity of Clinical Research Suite, appreciating its ease of use and organized document overview.
  • Users appreciate the user-friendly interface of Clinical Research Suite, enhancing their operational efficiency from start to finish.
  • Users value the intuitive design and comprehensive features of Clinical Research Suite for streamlined research processes.
  • Users highlight the clarity and ease of use in managing research data effectively within the suite.
Cons
  • Users struggle with poor navigation, often finding it difficult to locate essential tabs and features within the suite.
  • Users find the missing features in Clinical Research Suite challenging, particularly the lack of organization and integration.
  • Users find the learning curve challenging, making it hard to navigate and utilize all features effectively.
  • Users experience slow performance with the Clinical Research Suite, leading to frustrations during data editing and loading.
  • Users face data management issues that lead to confusion and inefficiencies, complicating the overall user experience.

What Are Recent G2 Reviews of Clinical Research Suite?

Emma Stein
ES
Researched and written by Emma Stein
Updated October 3, 2024

Learn More About Electronic Data Capture (EDC) Software

What is Electronic Data Capture (EDC) Software?

Electronic data capture (EDC) software collects and manages patient data for life sciences organizations during clinical trials, replacing traditional paper collection systems. This software improves data quality, streamlines data collection, and ensures regulatory compliance. Electronic data capture evolved from remote data entry (RDE) systems used in the 1980s, which allowed for local data collection on portable computers. EDC systems, by contrast, allow web forms to be created and accessed on the Internet, eliminating data silos and serving as a central hub for source data.

Depending on the EDC software, patient data may either be transcribed from paper forms or collected electronically at its source (e-source). This data is then saved as an electronic case report form (eCRF). Clinical trial participants may use connected devices to input responses, but study coordinators at research sites will commonly collect and manage data in the EDC system. Sponsors and contract research organizations (CROs) may also interact with the software for data verification, validation, or management.

EDC systems are most beneficial for assessing pharmaceutical and medical device safety, often in later phases of trials, but can be employed in various clinical trials. They significantly reduce the time needed for clinical study design and trial data collection while reducing human error and improving data workflows. 

What are the Common Features of Electronic Data Capture (EDC) Software?

The following are some core features within EDC software that can help clinical trials manage data collection:

eCRF builder: eCRFs are intended to mimic paper forms, and EDC software provides point-and-click or drag-and-drop tools to build out case report forms and store templates for future use. Versioning allows eCRFs to be iteratively tested, with audit logs to track changes to forms over time. Collaboration tools allow multiple study and site staff to work from the same interface, building out forms exactly as they’ll appear to trial participants. eCRFs can be built to ensure erroneous data isn’t collected and specific triggers occur based on responses. Some EDC systems may also offer a library of standard form templates gathered from external sources.

Data entry and collection: Once eCRFs have been approved for use in clinical trials, data can be collected from trial participants and assigned to the right forms within the EDC system. Study coordinators can edit check data in real-time based on pre-designated protocols whenever discrepancies arise. Depending on the system, participant data can be collected from any device, with some allowing for randomization to protect clinical trial integrity. Modern EDC software also supports cloud data storage and API integration to support batch data importing and exporting.

Data validation: EDC software allows collected data to be checked against defined clinical trial protocols, ensuring both completeness and correctness of all captured clinical data. This ensures that trials are being conducted in compliance with regulatory requirements, most commonly 21 CFR Part 11. Data validation ensures no data is duplicated and that invalid data is not collected. This is often automatic within the system, preventing data that doesn’t meet all the defined parameters and formats from entering the database.

Query management: Given the complexity of clinical trials, multiple personas and stakeholders are involved in the process from start to finish. Query management features allow users in the EDC system to communicate with each other, raise and respond to questions, and address any issues with data before it is locked and finalized. Specific queries can be built into the system to trigger approval workflows, but manual queries can also be raised.

Role-based permissions: EDC software allows users to be assigned permissions based on their role, depending on if they are a site coordinator, data monitor, or another party. This promotes data security and integrity and reduces the likelihood of data tampering or breaches.

Data reporting: Data can be visualized and accessed in various formats, including dashboards, graphs, charts, and exported sheets. EDC software allows data to be imported or exported in several formats, and analytics helps measure ongoing trial outcomes. This data can be shared across different trial sites, and automatic updates can be configured in the system to send out triggers based on time or event.

What are the Benefits of Electronic Data Capture (EDC) Software?

The following are the benefits of EDC software:

Improved data quality: Electronic data capture (EDC) software promotes data quality by eliminating outdated paper systems, which slow down trials. Duplicate and invalid data could take weeks to identify before electronic systems were introduced. An EDC system allows these issues to be raised and resolved in real time and even avoided entirely depending on how the parameters for valid responses to eCRFs are built. 

Quicker data collection: By consolidating data from multiple sources into one system, EDC software allows sites to complete trials quicker. Forms can be built and deployed faster, data entry is streamlined, querying and validation are resolved in real time, and data can be locked by the appropriate users—all within one system. Data can also be accessed much faster by searching within the database, allowing faster decisions to be made and for trials to be adapted as needed. EDC software unifies the various working parts that go into ideating and conducting clinical trials. 

Improved data security and compliance: EDC software promotes security standards that protect sensitive health data by offering audit trails, role-based permissions for data access, and built-in regulatory compliance standards (which may include 21 CFR part 11 compliance, GDPR compliance, and ISO 27001-2013 compliance). Data access is limited based on user type, and designated trial protocols ensure adherence to data integrity throughout the data collection process. Additionally, EDC vendors ensure data is protected and backed up, with more now offering cloud storage.

Who Uses Electronic Data Capture (EDC) Software?

EDC software is used broadly across life sciences organizations, such as pharmaceutical, medtech, and biotechnology companies. There are three main personas involved in clinical trials and studies.

Sites: Sites coordinate the trial and are responsible for collecting data from clinical trial participants. These are typically hospitals or clinics, with nurses, physicians, and other designated site coordinators working to enter clinical data into the EDC system. Each trial site will have a principal investigator responsible for ensuring the site adheres to all trial protocols and reviews all collected data for approval.

Sponsors: A sponsor is an organization responsible for a clinical trial. This is typically the life sciences organization looking to have its medical product(s) approved for the market. Sponsors employ a number of staff who will work with an EDC system to monitor and manage data, conduct source data verification, and submit ongoing queries as needed to ensure data integrity.

Contract research organizations (CROs): CROs are essentially the middle-men between sites and sponsors. They are contracted by the sponsor organization to manage the clinical trial, often from planning to completion. CROs will often handle site visits on behalf of sponsors, in addition to a number of key trial management functions depending on the sponsor’s needs. CROs may use EDC software to support protocol development, clinical trial data management, data analysis, data querying, and ultimately monitor each trial site to ensure they remain compliant.

Software Related to Electronic Data Capture (EDC) Software

Related solutions that can be used together with electronic data capture software include:

Clinical trial management software: Clinical trial management software (CTMS) works in tandem with EDC software to support the project management-related trial tasks. This can include participant screening and recruitment workflows, document management, financial management, and staff monitoring. EDC software should be able to interface with a clinical trial management system, promoting data exchange.

Challenges with Electronic Data Capture (EDC) Software

Software solutions can come with their own set of challenges. 

Initial implementation and adoption: Utilizing EDC software requires every site to be trained on how to use it at each role level. This can be an ongoing process repeated each time a new trial is conducted. 

International compliance: If trial sites exist inside and outside the US, an EDC system may not provide all the necessary compliance support. For in-house designed EDCs, this is even more likely. 

Browser compatibility: Since EDC software is web based, browser compatibility and security are essential. A stable internet connection and uninterrupted access to a particular browser are needed, as well as data privacy standards depending on the browser.

Which Companies Should Buy Electronic Data Capture (EDC) Software?

While EDC software users fall under the three personas of sites, sponsors, and CROs, the companies prompting the trials fall under the broader life sciences umbrella.

Pharmaceutical companies: Pharmaceutical companies involved in clinical trials use EDC software to collect data around drug testing. This is important in later phases of trials where pharmacovigilance matters.

Medtech companies: Medtech companies collect trial data with EDC software to ensure medical devices operate as intended and provide the advertised benefits. This extends beyond clinical trials and into post-market safety surveillance as well, once devices have been made available to the general public.

Biotech companies: Biotech companies that don’t fall under pharmaceutical or medical device development may also use EDC software in their clinical research trials. Vaccine testing is one important example where multiple trial phase data collection is important for getting vaccines approved. Biotech companies conducting other R&D trials rely on EDC software to ensure ethical testing.

How to Buy Electronic Data Capture (EDC) Software

Requirements Gathering (RFI/RFP) for Electronic Data Capture (EDC) Software

Whether a company is just starting to explore electronic data capture (EDC) software or is looking for a more appropriate solution for their needs, G2.com can help inform buyers of the market and assist them in selecting the best software product for their business.

For EDC software, the core functionality does not differ much across products. They promote data capture and validation and will likely only differ in areas such as cloud storage, device compatibility and integrations, and advanced user permissions. Buyers should consider what is working and not working with their current EDC system and use that as a starting point. Some of the questions to explore could be—does the organization need a different EDC to integrate with its existing clinical trial management tools? Does the current system lack key data management features? Is the current system too complex for certain users?

Compare Electronic Data Capture (EDC) Software Products

Create a long list

The first step to finding the perfect software solution is to create a preliminary list of products that fit the buyer’s general needs. The next step is to narrow down the list by selecting specific features that are must-haves or requirements for the buyer. G2.com provides information about the best electronic data capture (EDC) software, allowing buyers to filter options and user reviews to help narrow the product list to a more relevant selection.

Create a short list

Creating a short list of software products is an important step in the buying process. While it may be daunting to filter through various products, users can get help by utilizing G2’s compare feature. This feature will take products of choice and display them side by side so the buyer can easily determine which software ticks the important boxes on the list.

Conduct demos

Once the buyer has narrowed down the product list, the next step is to conduct a demo. Demos allow buyers to see a product and its features in more detail. To ensure a buyer gets the most out of a demo, it’s important to go in prepared. Buyers should be prepared to thoroughly test each product from the perspective of multiple trial users. Some of the questions to keep in mind would be how intuitive is the system for site staff as opposed to sponsor or CRO staff? How elaborate are the eCRF design features? Additionally, buyers should inquire about cost, integrations, vendor support, and any concerns they have about the product. Adequate preparation will make it easier for a buyer to compare products after completing the demos.

Selection of Electronic Data Capture (EDC) Software

Choose a selection team

A combination of sponsor and CRO staff will most likely be involved in selecting the appropriate EDC software for trial use, as they have the biggest stake in ensuring trials are completed satisfactorily. This will include higher-tier roles involved in data management and validation but may also ultimately fall upon the CRO’s recommendation if the sponsor defers to their expertise. 

Negotiation

Once the selection team has narrowed down their software picks, it’s time to discuss customization options, pricing, and the type of support needed from the vendor. It’s always important to address pricing options, even when they are listed on a vendor’s website. Many software vendors will provide discounts and custom pricing options based on what the buyer is looking to purchase.

Final decision

Once a buyer has made the final decision on a product and is ready to move forward with a purchase, it is recommended to conduct a final demo, enquire about a trial run, and determine the next steps if the product doesn’t ultimately fit their needs. These steps can give a buyer an additional sense of security and confidence when making a final decision.