--- title: Greenlight Guru Clinical Reviews meta_title: 'Greenlight Guru Clinical Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 116 reviews by the users' company size, role or industry to find out how Greenlight Guru Clinical works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 116 scale: '5' date_modified: '2026-07-17' parent_category: name: Clinical Research url: https://www.g2.com/categories/clinical-research --- # Greenlight Guru Clinical Reviews **Vendor:** Greenlight Guru **Category:** [Electronic Data Capture (EDC) Software](https://www.g2.com/categories/electronic-data-capture-edc) **Average Rating:** 4.3/5.0 **Total Reviews:** 116 ## About Greenlight Guru Clinical The only Electronic Data Capture (EDC) system designed specifically for Medical Devices & Diagnostics. A complete electronic data collection toolbox for Post-Market Clinical Follow-Up (PMCF), Post-Market Performance Follow-Up (PMPF), Clinical Investigations and Clinical Performance Studies. ## Greenlight Guru Clinical Pros & Cons **What users like:** - Users find the **ease of implementation** with Greenlight Guru Clinical to be straightforward and user-friendly. (1 reviews) **What users dislike:** - Users criticize the **awful navigation** in Greenlight Guru Clinical, making subject reviews cumbersome and inefficient. (1 reviews) - Users find **missing features** in Greenlight Guru Clinical, such as poor navigation and lack of review options, frustrating. (1 reviews) - Users find **navigation confusing** , requiring multiple steps that hinder data review efficiency and overall user experience. (1 reviews) ## Greenlight Guru Clinical Reviews ### 1. User friendly, great support team and features in system are improving **Rating:** 3.5/5.0 stars **Reviewed by:** Ronza H. | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Greenlight Guru Clinical?** Security such as two way authorization and audit trail. Quick response from the support team when help is needed and user friendly when building and as a user. **What do you dislike about Greenlight Guru Clinical?** Problems with log in, log in should not be lower and upper case sensitive for the user name. Very spacious interface, in my opinion it can be condensed a bit. Formatting text may require writing in html code sometime, formatting would be more user friendly if that is not needed. Rigid system for double-blind studies. Is it possible to built in a system where the eCRF randomizes "on the go" with defined numbers from an external list, that is, the randomization blocks are defined in the setting but the allocated number is collected from a file the administrator uploads. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Greenlight guru Clinical meets the requirements outlined by our organization regarding risk assessment. It is deemed secure for study participants. ### 2. clinical trials **Rating:** 3.5/5.0 stars **Reviewed by:** Kayla B. | lab tech, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Greenlight Guru Clinical?** I like that we were doing a covid and flu test in one swab. It was very easy to use and follow the instructions. **What do you dislike about Greenlight Guru Clinical?** i didnt really like that it took about 45 minutes for each patient we enrolled. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** im not sure ### 3. Very user friendly and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Greenlight Guru Clinical?** It is user-friendly and makes collaborations easier. **What do you dislike about Greenlight Guru Clinical?** When filling the same document (logs) for several times, you have to save and exit, then redo the process all over again. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Easily accessed and can perform data entry from anywhere. ### 4. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Lee I. | Research specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Greenlight Guru Clinical?** Ease of use, a lot of trainign videos (academy), costumer support availability (via email), very secure **What do you dislike about Greenlight Guru Clinical?** That you cannot assign a query to a specific user **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** econsent - allows for easy remote consent ### 5. GLG Clinical is a life saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Greenlight Guru Clinical?** The tool is easy and straightforward to use, and the support from the Greenlight team is even better! Stephanie is the greatest! We were a small team who had never created a CRF before and the system made it easy to implement, and the support from Stephanie was top-notch! **What do you dislike about Greenlight Guru Clinical?** Not really a dislike, but a tradeoff. The system is easy and straightforward to use, which is good. However, if I want to do something a little more complicated, the tool's simplicity may not allow it, which is a fair trade-off. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** An electronic tool to run our clinical studies. ### 6. Very easy to use and build studies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Greenlight Guru Clinical?** The ability to build the study as forms and processes, and sites using different processes Translations are also very easy, but might be more automated (i.e. translation suggestions) Easy to use and teach people how to use the interface **What do you dislike about Greenlight Guru Clinical?** really expensive not being able to have a central collection of forms/questionnaires for a group/company **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Execution of clinical studies and remote monitoring of their progress, allowing for less travel and less pushy emails to clinicians ### 7. Green Guru Clinical (formerly Smart-Trial) is a great solution for clinical study management **Rating:** 5.0/5.0 stars **Reviewed by:** Ronit S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Greenlight Guru Clinical?** Very simple to operate, easy to use, Self-generation of CRF, very flexible, great support. A very smart and comperhensive tool, Easy to implement and to be used for all stackholders who are involved in the study - sponsor, CRA, physicians and coordinators. We use it frequently for multiple studies with a high satisfection. **What do you dislike about Greenlight Guru Clinical?** I use your solution for a long time. You have started as a very basic solution, and I had many feedback for improvement. But currenly I am impressed for the rapid improvement of your system. You have a great learning and improvement system, therefore there is nothing that I deslike. Maybe I want to ask you to add PI real signature to significant forms **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Self-use and flexible CRF in which I can contril the forms and also the data recived. ### 8. Great and easy for Clinical Research **Rating:** 5.0/5.0 stars **Reviewed by:** Asia S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Greenlight Guru Clinical?** Easy to use, upload data, change documents, and creation of new input **What do you dislike about Greenlight Guru Clinical?** How quickly it times out or logs you off. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Data capturing and the different types of EDC's and how they can be utilized. ### 9. Intuitive Platform to Expedite Data Collection **Rating:** 5.0/5.0 stars **Reviewed by:** Laura T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Greenlight Guru Clinical?** The user interface is simple so the research staff can eliminate the need for programming support in house. The system enables the elimination of hard copy books and scanning processes which slow down the site personnel and are inconvenient for subjects. **What do you dislike about Greenlight Guru Clinical?** Truthfully, the name Greenlight Guru just sounds like a college project. Smart Trials seems like a better name. The Guru bit sounds like a more immature product- but this is a robust product so it needs a very mature and reliable sounding name. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Ease of use for sites to conduct enrollments of subjects and manage their routine data collection visits **Official Response from Elisa Roata:** > Thank you for your feedback, Laura! It's nice to know the research staff have an easy time using with the system. If you have any suggestion for improvement in the system, don't hesitate to write to our Customer Success team. ### 10. Comments and Concerns about SMART Trial **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Greenlight Guru Clinical?** It has a nice look to it, almost like a Google form. **What do you dislike about Greenlight Guru Clinical?** Having to re-enroll participants if there is an error, for example contact information, if there is an error in the contact information, then I have to re-enroll the participant entirely instead of correcting the mistake and resending to the new contact information. Other services offer this ability, such as REDcap which allows for one to correct a mistake and then send to the new contact information without re-enrollment and is independent from the site controller, allowing the clinical coordinator to make the change on the spot instead of having to contact support. The spacing is also not ideal, the space between each part of the form does not aid well to efficient data entry to occur. Would also be nice to sort based on study ID instead of email by default, **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Helping with data collection and accuracy. **Official Response from Elisa Roata:** > Thank you for your feedback! I'm happy to inform you that our team has now solved the issue you mention in your review. Now the updated phone number will be used when clicking "resend". We appreciate your patience and continued support. ### 11. Running a large multi-centre, multi-national trial with Smart-Trial **Rating:** 5.0/5.0 stars **Reviewed by:** Berit L. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Greenlight Guru Clinical?** Easy to build your study, easy to use and easy to implement. The customer support has always been very fast and service-minded. The system is used daily by our sites. We use different processes and are able to re-enroll study participants from one process to another which is very good. Available templates are very useful. **What do you dislike about Greenlight Guru Clinical?** We are using the "original" adverse event reporting module and the medication module and cannot change anything in these. I know there is a more flexible soulution available but since we started with the original, it is too complicated to change. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Collecting data in a very complex clinical trial run by academy and where we can build and adapt the system by ourselves. And the price is affordable. ### 12. Easy to use and learn with support from Greenlight Guru staff. **Rating:** 3.5/5.0 stars **Reviewed by:** Laura C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Greenlight Guru Clinical?** The interface is user friendly for our sites to use and allows us to train centers appropriately. In addition, the building process for our first study was fairly easy and we received great support. **What do you dislike about Greenlight Guru Clinical?** There are some limitations with how some data can be set up, as well as how how the data can be cross referenced/validated. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Serving as a viable EDC option for a small start up company. ### 13. a whole lot of customer support & reiterating processes **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Greenlight Guru Clinical?** The staff is always ready to assist, in a friendly and patient manner. The system is straightforward **What do you dislike about Greenlight Guru Clinical?** There are system limitations, especially when creating a study and trying to import data. We had to build a lot of forms, and then make manual changes to hundreds of forms since there isn't a way to apply to all. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Running an online study, CRF forms, benefiting in organization. ### 14. Very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** RJ A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Greenlight Guru Clinical?** I really enjoy the interface and color schematic is light on the eyes **What do you dislike about Greenlight Guru Clinical?** Nothing negative or dislike to comment so far **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Entering data safely into an EDC ### 15. Thoughtful and Clear **Rating:** 4.0/5.0 stars **Reviewed by:** Travis B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Greenlight Guru Clinical?** As a visual learning, I enjoyed watching the training videos for the EDC system. The Dashboards for the Study/Sites is clearly shown. Customer Support and staff are ready to help and are clear in their communications. **What do you dislike about Greenlight Guru Clinical?** I disliked the "Testing" Studies are the same color as Studies that are collecting data. I wish that the permissions could be custimized more. Whether that is custom "Data Entry" permissions that can be applied across mulitple sites/studies or allowing for even more refinement of permission options. Some changes are only allowed to be made by Smart-Trial staff such as Filevault permissions. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Greenlight Guru Clinical helps us with having everything easily accessble and displayed. **Official Response from Elisa Roata:** > Thank you for your review, Travis! We use feedback such as yours, to improve the system. We have recently changed the color for Test Studies so they can be more easily perceived at first glance. Thank you for that suggestion. ### 16. Easy to use software, with technical limitations **Rating:** 4.0/5.0 stars **Reviewed by:** Isaac W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Greenlight Guru Clinical?** The layout, simplicity, flow of the site. I find it easy to manage between sites and see participant form status. I like the pre-designed roles when adding collaborators. Customer support is very responsive. **What do you dislike about Greenlight Guru Clinical?** The validation rules I find limiting. I want it to be expanded to multiple choice and number values. Also, load times between pages can take a while. It feels repetative to build forms, there should be like an "apply all" or overview select for show rules, help etc. besides doing them all individually. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** It serves as a centralized source for all patient related data. From samples to questionnaires. **Official Response from Elisa Roata:** > Thank you kindly for your review, Isaac! We appreciate the time you took to share your opinion and feedback with us. I want to stress that it is possible to add form validation rules to multiple choice and number questions. You can find these options at the bottom of the question editor in the Validation Rules section. You are welcome to contact our support team directly for help with this. ### 17. Continuous improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Greenlight Guru Clinical?** Greenlight Guru Clinical has several noteworthy aspects contributing to a positive user experience. The platform's ease of use stands out, providing an intuitive and user-friendly interface that facilitates seamless navigation and task execution. Customer support is very good, and the response time is short (less than 24 hours). The system has a rich set of features that enhance the platform's value, providing comprehensive capabilities for managing clinical trial data. Being able to repurpose forms from your personal template library substantially reduces the time required to implement the eCRF for a new study. Greenlight Guru Clinical has the capacity to integrate with diverse systems, leveraging its API capabilities. We use the system daily, and we are very happy with it. **What do you dislike about Greenlight Guru Clinical?** Lack of pre-made templates, but this can be overcome by developing in-house templates. CDISC standards have not been implemented yet. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Making data collection easy. If you have a digital medical product, you can send your data from the medical device directly to eCRF, there is no need for a human to manually input the data. ### 18. Very good and highly efficient system, easy to integrate, good user experience and affordable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Greenlight Guru Clinical?** Easo of use, easy implementation and seamless integration with other important aspects of a clinical study (for instance the electronic patient diary). The system is responsive and quick. The customer support is excellent. **What do you dislike about Greenlight Guru Clinical?** Whilst the number of features is fine, some of the features still require fine tuning. These are just marginal improvements for a better experience and further streamline the system. For instance dates can not be included in row table fields, this forces to use free text fields which are prone to data entry errors, the randomization list export does not include subject numbers, the event of closing the study is not logged in the audit log (which is important as closing the study indicates the database lock), and I miss an site-related option to temporary disable enrolment at that site (currently the "subjects" permission needs to be removed from each collaborator). **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Streamline the development of an EDC and the actual data capture. The system achieved that in a highly efficient manner. At the same time the cost is very reasonable, which makes it ideal for small budget conscious biotechs (as ours). The system is advantageous as compared to other modern systems. For instance, better usability and user experience than Medrio, and more cost affordable than Viedoc. ### 19. green light guru is not EASY TO USE FOR PEOPLE 40 YEARS AND UP **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Greenlight Guru Clinical?** i am not sure at this moment. it has had more problems than my experience with redcap **What do you dislike about Greenlight Guru Clinical?** not user friendly for older particiapnts, they struggle with the 4 digit pins, they find it very difficult to fill out the surveys **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** it does offer us a place to collect data ### 20. Intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Greenlight Guru Clinical?** It is intuitive, easy to structure and use **What do you dislike about Greenlight Guru Clinical?** No good view of process, no way to print an overview of process, bad for all overviews in general. Everything has to be documented besides with a huge risk of error in case of change. Missing submission versionning, before going into production. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Automatic sending of ePRO ### 21. The most user friendly EDC I have used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Greenlight Guru Clinical?** As someone who is responsible for training study teams on data entry and answering any related questions SMART-TRIAL saved so much of my time as the database is so intuitive and user-friendly that it barely requires any training and we get we rarely get any questions from people not knowing how to appropriately record something. Having worked on multiple EDCs same thing cannot be said for most others systems. The customer support has been fantastic so far as well. **What do you dislike about Greenlight Guru Clinical?** The format in which data is exported could be improved from an operational oversight perspective rather than statistical analysis. It would be helpful to be able to create data reports that can be used in meetings with very little editing. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Our data entry users are very busy clinicians so the ease of use of SMART-TRIAL was a great help in making sure our study teams are not being discouraged by overly complicated interface from entering data as soon as it becomes available. ### 22. Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Greenlight Guru Clinical?** The platform is simple and intuitive, and with the guidance of the excellent customer support team we were able to build a sophisticated edc system for our RCT. The features within the platform allows flexibility to build simple or complex trial processes and the functionality and ease of use for study participants is excellent. **What do you dislike about Greenlight Guru Clinical?** Some restrictions to the layout of forms, but the team were happy to work with us to overcome any issues. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** We are now able to run our trial completley remotely with the assistance of the platform, meaning we are no longer geographically restricted. This platform is also allowing us to replicate the format we will using to deliver the treatment outside of the study, giving us the opportunity to test remote support during the study. This was a unexpected but very welcome bonus. ### 23. Response Team and Easy to Use Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Olivia R. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Greenlight Guru Clinical?** Platform is incredibly easy to use, the support team is very responsive and open to feedback as well. Easy to replicate survey designs across studies as well. **What do you dislike about Greenlight Guru Clinical?** Lack of subfeatures: lack of ability to recollect a survey from a participant without creating a new data event (ie to override the form) , lack additional eConsent signatures (ie database opt in), lack ability to organize participants by entry date rather than participant ID), etc. Inability to log into the platform from two browsers (to review and enter data simultaneously) **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Ability to collect forms electronically, sending them to participant email, having data verified ### 24. Good low-cost EDC option. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Greenlight Guru Clinical?** It is a relatively cheap build-it-yourself EDC that makes building a simple study a cinch. Their customer support is also extremely efficient! **What do you dislike about Greenlight Guru Clinical?** The platform is missing many features that most other EDCs now provide, including missing edit check features and data export features (no annotated CRF, subject CRF PDFs with audit trail, comment reports, SAS-ready files, etc.). **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Greenlight Guru Clinical is providing us with a manner of collecting data from our smaller and simpler clinical trials (e.g. retrospective studies). ### 25. User Friendly but not fulfilling our needs **Rating:** 1.0/5.0 stars **Reviewed by:** Aida B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Greenlight Guru Clinical?** User Friendly, easy to program, easy management of users. Good costumer support **What do you dislike about Greenlight Guru Clinical?** Audit trail is very cumbersome and not accessible easily, some pages do not allow to add queries (medications and AEs). **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Capturing our data for our clinical study **Official Response from Elisa Roata:** > Thank you for your feedback, Aida! I am sorry to hear our system doesn't fulfill your study needs. Our support team will get in touch with you to understand your situation in more depth, and help you with whatever you need. ### 26. Overall, my experience has been very nice with working together with GGC. **Rating:** 4.5/5.0 stars **Reviewed by:** Angeliki K. | Clinical Data Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Greenlight Guru Clinical?** The most helpful part is that there are individuals within the company always willing to help and advise where needed and in a timely manner. **What do you dislike about Greenlight Guru Clinical?** I would prefer that some features would be added (e.g., an overview of all projects and statuses within the platform) and sometimes that when you reach out to the general support email you would have a better estimate of when they will be replying back. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** The design of forms, etc. is very easy and the platform overall is very user-friendly. ### 27. LOVE Greenlight Guru software - user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Greenlight Guru Clinical?** User friendly - assistance from the team on a weekly basis to build our trial out! **What do you dislike about Greenlight Guru Clinical?** honestly, dont dislike anything thus far **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** we have yet to have an ecrf that is so user friendly ### 28. Easy onboarding, easy management - some handholding required **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Greenlight Guru Clinical?** That it's very self starting, and the staff are excellent, making themselves consistently available despite the time difference. It was very easy to train on and for our team to adapt to using. **What do you dislike about Greenlight Guru Clinical?** The lack of flexibility - the potential for data loss if a survey is changed, for example. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** They are helping us collect a universally usable and verifiable data via an EDC platform that flows relatively seamlessly. ### 29. Ease of Use **Rating:** 4.5/5.0 stars **Reviewed by:** moriya o. | Clinical Research Associate (CRA II), Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Greenlight Guru Clinical?** It is now super easy and flexible for us to create each page of our eCRF **What do you dislike about Greenlight Guru Clinical?** Sometimes the website is a littele bit slowly. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** NA ### 30. Very useful platform for managing and conducting medical devices clinical trial **Rating:** 5.0/5.0 stars **Reviewed by:** Omar S. | Consulente Scientifico, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Greenlight Guru Clinical?** The user interface is straightforward to understand and the builder of forms provides every element you could use in a study. As a study manager, I'd like to build forms in the way I want to design studies for my customers. Also great customer support and ease of implementation and integration. **What do you dislike about Greenlight Guru Clinical?** There is nothing I dislike about GG Clinical. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** He's allowing me to design and conduct studies with an extra step in regulatory compliance and ease of use (speaking of digital tools). ### 31. Easy to use online platform for data entries **Rating:** 4.5/5.0 stars **Reviewed by:** Darwin M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Greenlight Guru Clinical?** Verify log in security, notifications, easy access to the queries, and the traceability of actions of the users. Also the link between con meds to medical history. **What do you dislike about Greenlight Guru Clinical?** The AE section should have a date when the AE was reported. Also, the site team should be given permission to download a specific page or section as this will be useful tool and ease of communication. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Downtime issues not uncommon. Email not being received after randomisation. This has been resolved though through communication from administrator. In the past there was also difficulty in migrating data and we were told to enter the subject again as a new Subject, instead of just migrating the data in batch ### 32. Usage of Greenlight Guru Clinical as eCRF solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Greenlight Guru Clinical?** It is designed mainly for device-related clinical investigations, e.g. with specific Adverse event reporting forms. The system is quite simple to set-up, implement and use. It has basic functionalities such as process rules, queries and monitoring tools. It is an on-line tool which means it is accessible from wherever you are. It uses two-factor authentication for security reasons. Their support tools are easily accessibles, and teh customer support is usually fast in their response. **What do you dislike about Greenlight Guru Clinical?** I could sometimes miss some flexibility in how to set the system up, for example if you want to hide, or show, particular questions in a general form used on different data events (visits). **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Collection, processing and archiving clinical data ### 33. Used Smart trial for clinical investigations. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Greenlight Guru Clinical?** One of the things I value is the ease with which you can build a study in the system and the flexibility of using and reusing forms, depending on your different visit needs. The multiple-language option is also nice. Many times, we do studies with different language requirements, and it is nice to be able to use the same structure but allow the participant language option. i have only good experiences with customer service. **What do you dislike about Greenlight Guru Clinical?** No actual dislike of the system. Sometimes, it may be difficult to understand what the different options mean in setting up the study. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** It is possible to do follow-ups for patient-reported outcomes without actual visits, through emails or text messages. ### 34. Easy setup **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Greenlight Guru Clinical?** Intuitive design, easy to set up with little to no experience. **What do you dislike about Greenlight Guru Clinical?** Exporting and reporting are limited. Most statisticians work with SAS and that is not an export option. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** We needed a solution that was quick to set up and GGC solved that for us. That being said, there is definitely room for improvement. ### 35. Cost-effective data management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Greenlight Guru Clinical?** Flexibility in building and modifying EDC. Modularity. Easy of use. Customer support. Initial pricing model. Ease of Implementation. Ease of integration. Interface. **What do you dislike about Greenlight Guru Clinical?** Adverse events and medication module difficult for us to link to patient visit form. Exporting not as flexible. Todays pricing model. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Data management, EDC building and maintenance offered by CRO is old schoold, not fit for purpose or value. ### 36. A good alternative for a clinical trial database **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Greenlight Guru Clinical?** Support is very good with someone always available to assist and respond to queries. Also they are constantly iteratively improving their product. I remember when they rolled out .xlsx extracts which was highly useful. User interface is clean, clear and tidy. Exporting is a simple process. **What do you dislike about Greenlight Guru Clinical?** One particular feature which is both brilliant and frustrating in equal measures is how they deal with missing data. As series of different donotations are used based on why data is missing (e.g, data just not entered, answer no longer applicable, etc). Whilst useful it would also be nice to have the option to remove this when exporting data. Otherwise, as a statistician, there's not too much to fault. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Provides a cost-effective EDC solution for clinical trials without compromising data quality which is essential as a statistician. ### 37. Straightforward system **Rating:** 5.0/5.0 stars **Reviewed by:** Paola M. | Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2023 **What do you like best about Greenlight Guru Clinical?** Super easy to use. I like the feature to add notes/comments with data. **What do you dislike about Greenlight Guru Clinical?** I do not like the clock when you need to add the time. It would be much easier to add it in numbers. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Helping us with electronic data capture in research ### 38. Review **Rating:** 3.0/5.0 stars **Reviewed by:** Po L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Greenlight Guru Clinical?** Able to keep all survey and data in 1 place **What do you dislike about Greenlight Guru Clinical?** Hard to navigate in and out of events after subject has completed multiple events **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** able to keep all data in 1 place from subjects ### 39. I am working as Team Leader in a CRF Team and we are using Smart Trial often with our studies. **Rating:** 4.0/5.0 stars **Reviewed by:** Betsabe R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Greenlight Guru Clinical?** I love the structure of it. Easy to understand and self -guide as well as easy access to patients. **What do you dislike about Greenlight Guru Clinical?** I dont like that sometime is very slow, but it can be also related to my computer. In general very happy with it. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** No applicable ### 40. System is easy to use, CRF can be built quickly. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2023 **What do you like best about Greenlight Guru Clinical?** Good price, easy to build and use. Helpful and fast support team. **What do you dislike about Greenlight Guru Clinical?** It's slow especially when multiple subjects are in the system. It is not possible to customize user account types. The date and time entry is difficult. Query list can't be downloaded in excel format. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** I'm not sure I understand well the question. Helpdesk (Ida Andresen) always helps to setup the CRFs if I have trouble with it. If you mean about system updates the recent updates didn't really solve the issues that I listed previously. ### 41. Greenlight Guru **Rating:** 2.5/5.0 stars **Reviewed by:** Julie L. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Greenlight Guru Clinical?** Clearly laid out in relation to Participant visits and the data required for each. **What do you dislike about Greenlight Guru Clinical?** Following the blood results, we have to input the units for each, rather than being pre-populated, which takes extra time. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Errors are highlighted at the time when inputting data. ### 42. Products are user friendly, and flawless! **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Greenlight Guru Clinical?** Remarkable post-sale services are one of the best about Greenlight Guru Clinical. **What do you dislike about Greenlight Guru Clinical?** Diversity of products might be a development point. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** It organizes data and enhances the communication between the clinical sites and the sponsor. ### 43. User friendly, easy, instinctive **Rating:** 5.0/5.0 stars **Reviewed by:** perrine G. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Greenlight Guru Clinical?** agreable and easy to use. good loking, good customer support **What do you dislike about Greenlight Guru Clinical?** In my work, I am using several EDC and Smart trial is the easier to use, I have nothing to point here **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** It allows me to enter the data quickly and efficiently ### 44. The system is very user-friendly and easy to navigate. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2023 **What do you like best about Greenlight Guru Clinical?** Greenlight Guru Clinical is very user-friendly not only to build studies but also for participants to enter data or answer surveys. This is a big selling point for me. **What do you dislike about Greenlight Guru Clinical?** Some companies or studies require custom features to meet their needs and this isn't necessarily allowed or considered by Greenlight Guru Clinical. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** It is providing a database for our medical device registry data to be stored safely and allows us to trend this data. ### 45. Very easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Christina A. | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2023 **What do you like best about Greenlight Guru Clinical?** I can activate and complete the visits easy **What do you dislike about Greenlight Guru Clinical?** If the time zone is not right it's difficult to get things going **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Allows to clarify the data, allows all members of the team to work at the same time ### 46. Simple User Friendly EDC **Rating:** 5.0/5.0 stars **Reviewed by:** An H. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Greenlight Guru Clinical?** The ease of which to build the EDC and the simple intuitive nature of the user interface. **What do you dislike about Greenlight Guru Clinical?** The limited options for data entry and data parameters. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Helping develop workarounds for the features that are not available. ### 47. Great service **Rating:** 4.5/5.0 stars **Reviewed by:** Sadna U. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Greenlight Guru Clinical?** I found the service to be very user friendly and the team very helpful. Implementation went very smoothly for us. **What do you dislike about Greenlight Guru Clinical?** I would like more cost effective ways to use services like this. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Simplified data collection tool. ### 48. Easy to use eCRF system with great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Greenlight Guru Clinical?** Greenlight Guru Clinical has been easy to set up, edit, and has an amazing support staff! I also love that I can copy forms I have made, allowing me to save time when building multiple studies. **What do you dislike about Greenlight Guru Clinical?** I wish the symbols and help texts at the top were bigger and that the slide bars were more obvious for new users. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Speedy setup with a great support team! ### 49. I found smart trials friendly to use **Rating:** 3.0/5.0 stars **Reviewed by:** Rosa D. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Greenlight Guru Clinical?** I found it easy to use for inputting data entry **What do you dislike about Greenlight Guru Clinical?** sometimes you the system does not save when editing information **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** a good platform to save electronic data input ### 50. Great customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Greenlight Guru Clinical?** Working with the Clinical Guru assigned to our clinical trial has been incredibly helpful. Customer Support is also incredibly responsive and helpful. **What do you dislike about Greenlight Guru Clinical?** There are some missing functions and limitations in the electronic data capture system that create additional manual work for research coordinators. **What problems is Greenlight Guru Clinical solving and how is that benefiting you?** Our clinical trials involve several complicated questionnaires and steps, and Greenlight Guru Clinical supports us in keeping track of participants and reducing some manual work for research coordinators. - [View Greenlight Guru Clinical pricing details and edition comparison](https://www.g2.com/products/greenlight-guru-clinical/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-26+13%3A33%3A23+-0500&secure%5Bsession_id%5D=9cd4e827-5ac7-44b9-81ef-22c5e40e6cfc&secure%5Btoken%5D=d15b2def324459a34c8813c105d2a1c2ed5518756b67828e6a2e6a1117a4e572&format=llm_user) ## Greenlight Guru Clinical Features **Data Management** - Cloud Security - Electronic Data Capture (EDC) - Role-Based User Permissions - Electronic Data Capture (EDC) - Query Management - Electronic Data Capture (EDC) - Data Export - Electronic Data Capture (EDC) **Clinical Study Support** - eCRFs - Electronic Data Capture (EDC) - Audit Trail - Electronic Data Capture (EDC) - Data Capture - Electronic Data Capture (EDC) - Randomization - Electronic Data Capture (EDC) - Compliance - Electronic Data Capture (EDC) ## Top Greenlight Guru Clinical Alternatives - [Viedoc](https://www.g2.com/products/viedoc/reviews) - 4.5/5.0 (225 reviews) - [Medrio EDC](https://www.g2.com/products/medrio-edc/reviews) - 4.2/5.0 (252 reviews) - [REDCap](https://www.g2.com/products/redcap/reviews) - 4.3/5.0 (214 reviews)