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Viedoc Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of Viedoc, finding it intuitive and quick to navigate for data management. (31 mentions)
Users love Viedoc for its intuitive user interface, making study building easy, fun, and efficient. (22 mentions)
Users praise Viedoc for its responsive and helpful customer support, greatly enhancing their overall experience with the system. (19 mentions)
Users appreciate the intuitive design and innovative features of Viedoc, making study building enjoyable and efficient. (19 mentions)
Users praise Viedoc's intuitive UI, which enhances navigation, reduces errors, and fosters a positive user experience. (13 mentions)
Users appreciate the ease of implementation with Viedoc, enjoying a smooth setup and user-friendly experience. (10 mentions)
Users value the high level of customization in Viedoc, enabling tailored solutions for diverse study needs. (8 mentions)
Users experience slow performance with Viedoc, particularly when handling complex studies and generating reports. (8 mentions)
Users find the form design issues of Viedoc frustrating, citing limited editing options and occasional errors during use. (6 mentions)
Users find the time-consuming data editing process and simultaneous user restrictions frustrating and cumbersome. (5 mentions)
Users find the access control limitations of Viedoc inconvenient, hindering collaboration and complicating data management. (4 mentions)
Users struggle with data management issues in Viedoc, including access restrictions and complicated updates, hindering efficiency. (4 mentions)
Users find the complex design of Viedoc challenging, particularly with the outdated UI and complicated roles system. (3 mentions)
Users note the missing features in Viedoc, such as limited field customization and integration options, which reduce flexibility. (3 mentions)
Users find Viedoc expensive as premium membership is necessary to access the best features. (1 mentions)

Top Pros or Advantages of Viedoc

1. Ease of Use
Users love the ease of use of Viedoc, finding it intuitive and quick to navigate for data management.
See 31 mentions

See Related User Reviews

Cindy H.
CH

Cindy H.

Small-Business (50 or fewer emp.)

5.0/5

"Viedoc is modern and user friendly, for both Designer and end user!"

What do you like about Viedoc?

Viedoc makes building a study easy and fun. It doesn't require extensive coding knowledge; it's quick to get in and start working. It has a modern loo

Dr. Vijay K.
DK

Dr. Vijay K.

Enterprise (> 1000 emp.)

4.0/5

"Viedoc: Exceeded my expectations"

What do you like about Viedoc?

Viedoc is a user friendly EDC which provides seamless navigation. Report generation is easy. Oustanding customer support from the technical team. I re

2. User Interface
Users love Viedoc for its intuitive user interface, making study building easy, fun, and efficient.
See 22 mentions

See Related User Reviews

Cindy H.
CH

Cindy H.

Small-Business (50 or fewer emp.)

5.0/5

"Viedoc is modern and user friendly, for both Designer and end user!"

What do you like about Viedoc?

Viedoc makes building a study easy and fun. It doesn't require extensive coding knowledge; it's quick to get in and start working. It has a modern loo

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"User and designer friendly"

What do you like about Viedoc?

The ease of usage when compared to other EDCs. The user interface is flexible and has a good export functionality. Easy to navigate around the dashboa

3. Customer Support
Users praise Viedoc for its responsive and helpful customer support, greatly enhancing their overall experience with the system.
See 19 mentions

See Related User Reviews

Cindy H.
CH

Cindy H.

Small-Business (50 or fewer emp.)

5.0/5

"Viedoc is modern and user friendly, for both Designer and end user!"

What do you like about Viedoc?

Viedoc makes building a study easy and fun. It doesn't require extensive coding knowledge; it's quick to get in and start working. It has a modern loo

Dr. Vijay K.
DK

Dr. Vijay K.

Enterprise (> 1000 emp.)

4.0/5

"Viedoc: Exceeded my expectations"

What do you like about Viedoc?

Viedoc is a user friendly EDC which provides seamless navigation. Report generation is easy. Oustanding customer support from the technical team. I re

4. Features
Users appreciate the intuitive design and innovative features of Viedoc, making study building enjoyable and efficient.
See 19 mentions

See Related User Reviews

ST

Sandeep T.

Enterprise (> 1000 emp.)

4.5/5

"Very simple, User friendly, Variation available for customization, constantly updating and growing"

What do you like about Viedoc?

As a developer, the viedoc have lot of functionality that makes our job easy. It is user friendly as well as easily customizable based on the customer

Senthil R.
SR

Senthil R.

Enterprise (> 1000 emp.)

5.0/5

"Efficient, Innovative and cost efficient"

What do you like about Viedoc?

Innovative features, customer friendly and cost efficient

5. Intuitive
Users praise Viedoc's intuitive UI, which enhances navigation, reduces errors, and fosters a positive user experience.
See 13 mentions

See Related User Reviews

EC

Echo C.

Small-Business (50 or fewer emp.)

5.0/5

"VIEDOC Sets the Gold Standard for EDC Excellence"

What do you like about Viedoc?

The Only EDC I'll Ever Recommend- Viedoc is That Good! Since 2018, I’ve worked with Viedoc and watched them consistently raise the bar for what an EDC

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Fantastic Support & Intuitive UI, But Settings Could Be More Streamlined"

What do you like about Viedoc?

Fantastic support, intuitive user interface

6. Implementation Ease
Users appreciate the ease of implementation with Viedoc, enjoying a smooth setup and user-friendly experience.
See 10 mentions

See Related User Reviews

Cindy H.
CH

Cindy H.

Small-Business (50 or fewer emp.)

5.0/5

"Viedoc is modern and user friendly, for both Designer and end user!"

What do you like about Viedoc?

Viedoc makes building a study easy and fun. It doesn't require extensive coding knowledge; it's quick to get in and start working. It has a modern loo

ST

Sandeep T.

Enterprise (> 1000 emp.)

4.5/5

"Very simple, User friendly, Variation available for customization, constantly updating and growing"

What do you like about Viedoc?

As a developer, the viedoc have lot of functionality that makes our job easy. It is user friendly as well as easily customizable based on the customer

7. Customization
Users value the high level of customization in Viedoc, enabling tailored solutions for diverse study needs.
See 8 mentions

See Related User Reviews

Cindy H.
CH

Cindy H.

Small-Business (50 or fewer emp.)

5.0/5

"Viedoc is modern and user friendly, for both Designer and end user!"

What do you like about Viedoc?

Viedoc makes building a study easy and fun. It doesn't require extensive coding knowledge; it's quick to get in and start working. It has a modern loo

ST

Sandeep T.

Enterprise (> 1000 emp.)

4.5/5

"Very simple, User friendly, Variation available for customization, constantly updating and growing"

What do you like about Viedoc?

As a developer, the viedoc have lot of functionality that makes our job easy. It is user friendly as well as easily customizable based on the customer

Top Cons or Disadvantages of Viedoc

1. Slow Performance
Users experience slow performance with Viedoc, particularly when handling complex studies and generating reports.
See 8 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Modern, User-Friendly, and Highly Compatible"

What do you dislike about Viedoc?

Loading time for reports page is taking a bit longer

ND

Nivethitha D.

Small-Business (50 or fewer emp.)

4.0/5

"Viedoc Unboxed: The Smart EDC for Smarter Trials"

What do you dislike about Viedoc?

The restrictions on accessing data simultaneously can be inconvenient. Additionally, the system tends to be slow when handling complex studies that in

2. Form Design Issues
Users find the form design issues of Viedoc frustrating, citing limited editing options and occasional errors during use.
See 6 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Well-structured and organized training with a lot of available documentation and instructions."

What do you dislike about Viedoc?

Although the use of Java Script is a plus for me, I can see how it can put off people that had no or little experience in programing. There were few i

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Essential Early Form link broken Alerts, But Needs Smarter Auto-Mapping and Nested Log-Lines"

What do you dislike about Viedoc?

There are two areas I believe could be improved: 1. Lab form auto-mapping Since each lab test already includes its unit and normal range, the evalua

3. Difficulty
Users find the time-consuming data editing process and simultaneous user restrictions frustrating and cumbersome.
See 5 mentions

See Related User Reviews

Dr. Vijay K.
DK

Dr. Vijay K.

Enterprise (> 1000 emp.)

4.0/5

"Viedoc: Exceeded my expectations"

What do you dislike about Viedoc?

Editing and saving the data is more time consuming. Multiple users are not allowed to use the same ODM simultaneously.

JJ

Jiya J.

Small-Business (50 or fewer emp.)

4.0/5

"Streamlined Data Management with Viedoc EDC – Great Features, Minor Gaps"

What do you dislike about Viedoc?

Advanced Features Complexity: Some of the more sophisticated functionalities, like risk-based monitoring and custom integrations, require additional t

4. Access Control
Users find the access control limitations of Viedoc inconvenient, hindering collaboration and complicating data management.
See 4 mentions

See Related User Reviews

Dr. Vijay K.
DK

Dr. Vijay K.

Enterprise (> 1000 emp.)

4.0/5

"Viedoc: Exceeded my expectations"

What do you dislike about Viedoc?

Editing and saving the data is more time consuming. Multiple users are not allowed to use the same ODM simultaneously.

ND

Nivethitha D.

Small-Business (50 or fewer emp.)

4.0/5

"Viedoc Unboxed: The Smart EDC for Smarter Trials"

What do you dislike about Viedoc?

The restrictions on accessing data simultaneously can be inconvenient. Additionally, the system tends to be slow when handling complex studies that in

5. Data Management Issues
Users struggle with data management issues in Viedoc, including access restrictions and complicated updates, hindering efficiency.
See 4 mentions

See Related User Reviews

ND

Nivethitha D.

Small-Business (50 or fewer emp.)

4.0/5

"Viedoc Unboxed: The Smart EDC for Smarter Trials"

What do you dislike about Viedoc?

The restrictions on accessing data simultaneously can be inconvenient. Additionally, the system tends to be slow when handling complex studies that in

Verified User
I

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"User-Friendly EDC: Intuitive Design, No Training Needed"

What do you dislike about Viedoc?

When the Lab normal ranges are updated retrospectively, we have to manually resave every affected form. This becomes a massive task, especially if the

6. Complex Design
Users find the complex design of Viedoc challenging, particularly with the outdated UI and complicated roles system.
See 3 mentions

See Related User Reviews

Ana-Marija I.
AI

Ana-Marija I.

Mid-Market (51-1000 emp.)

4.5/5

"I am going through the training process on how to build and manage studies using Viedoc"

What do you dislike about Viedoc?

Something I don't like regarding Viedoc is the roles system because it seems a bit complicated but I am new to this whole process so maybe it is just

Dino E.
DE

Dino E.

Mid-Market (51-1000 emp.)

3.5/5

"Viedoc EDC software"

What do you dislike about Viedoc?

UI looks outdated Errors sometime occurs when building forms that cannot always be reproduced

7. Missing Features
Users note the missing features in Viedoc, such as limited field customization and integration options, which reduce flexibility.
See 3 mentions

See Related User Reviews

AR

Andreia R.

Enterprise (> 1000 emp.)

5.0/5

"Viedoc is the best EDC option for Latim America studies"

What do you dislike about Viedoc?

Integration with other platforms, missing of a cleaning dashboard before implement an edit check

Cindy H.
CH

Cindy H.

Small-Business (50 or fewer emp.)

5.0/5

"Viedoc is modern and user friendly, for both Designer and end user!"

What do you dislike about Viedoc?

There could be more field customization, like options to change the height of items or indent, but there are ways to work around these missing feature

8. Expensive
Users find Viedoc expensive as premium membership is necessary to access the best features.
See 1 mentions

See Related User Reviews

Biplab D.
BD

Biplab D.

Small-Business (50 or fewer emp.)

5.0/5

"Best features for students/professionals"

What do you dislike about Viedoc?

If we want to avail all the best features then we need to be a premimum member.

Viedoc Reviews (237)

Reviews

Viedoc Reviews (237)

4.5
237 reviews
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HA
Program lead- Clinical
Mid-Market (51-1000 emp.)
"UI, design and its functionality"
What do you like best about Viedoc?

I found that the UI is very colourful that makes people to work enthusiastic and it makes people engaged if they work for long time too. In case of designing I found it would be more easy then other EDC. While I am login as a user person also I found it is easy to track things. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

It would be great if we could implement few things. 1. For some cases, the SAE form needs to downloaded for wet signature in that case it would be better to get the SAE as PDF but without audits so it would be great if the PDF without audit also available in EDC.

2. For Default value, I know the data is editable and the value also populates but I feel if there is a chance the data is not to be edited except one in that case I feel to add an option to freeze the option other than that one. Review collected by and hosted on G2.com.

RJ
Analyst
Mid-Market (51-1000 emp.)
"User-Friendly, Secure, and Exceptionally Flexible for Clinical Research"
What do you like best about Viedoc?

Viedoc stands out for its user-friendly and intuitive interface, making navigation straightforward for both clinical data managers and site users. This thoughtful design helps minimize the learning curve and boosts overall efficiency. In terms of compliance and security, Viedoc adheres to major global regulatory standards such as 21 CFR Part 11, ICH-GCP, and GDPR, ensuring that data is managed securely and ethically—an essential aspect for clinical research.

The platform also offers a high degree of customizability and flexibility. Users can adapt forms, workflows, and edit checks to meet the unique requirements of each study, all without needing extensive programming knowledge.

Real-Time Data Access & Monitoring

Viedoc provides real-time access to study data, which is vital for making timely decisions. Its built-in dashboards and reporting tools make it easier to monitor study progress and maintain data quality.

Integration Capabilities

The system integrates smoothly with other platforms such as ePRO, eCOA, and wearables, supporting a more comprehensive and efficient data collection process.

Mobile Accessibility

With features like Viedoc Me and Viedoc Connect, both patients and investigators can access the system through mobile devices, which helps increase engagement and improve data accuracy. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

While Viedoc is flexible, it may not offer the same level of deep customization or scripting capabilities as some other platforms like Medidata Rave or OpenClinica, especially for highly complex studies.The built-in reporting tools are useful but may not be as robust or customizable as some users would like. For advanced analytics, teams often need to export data and use external tools like SAS or R. Review collected by and hosted on G2.com.

TS
Analyst - Clinical
Mid-Market (51-1000 emp.)
"Exceptionally Intuitive and User-Friendly Interface"
What do you like best about Viedoc?

The user interface is very intuitive, clean, and well-organized. Even individuals who have limited experience with computers or web applications can quickly become comfortable using it. It is really easy to create a study area with all the components and the edit check development area is really fast and helpful. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

When I leave the application unattended for a while, it automatically signs me out. Review collected by and hosted on G2.com.

SM
Analyst
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"As an experienced Data Manager and Fresher as Designer"
What do you like best about Viedoc?

The platform is extremely user-friendly and easy for beginners to learn, whether you are a designer or a data manager.

The metrics dashboard is particularly useful from a data manager's perspective, as it makes accessing key metrics straightforward. Additionally, the ability to create custom reports is another excellent feature that adds significant value.

The lab data integration also makes things easier. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

The platform could be improved by adding a logline feature, similar to what other EDCs offer, as this is very helpful for designers, data managers, and site staff. Such a feature would also assist in designing the eCRF, especially for studies with complex requirements. Additionally, including more default reports would reduce the need for customized reports and save time. Currently, there is no clear indication when data has been updated unless we check the audit trails, which can be inconvenient. It would also benefit sponsors if more modules, such as tSDV and custom functions, could be incorporated. If we able to customise each roles and their restrictions that would be great. Review collected by and hosted on G2.com.

GS
Data manager
Enterprise (> 1000 emp.)
"Viedoc: User-Friendly EDC with Powerful Customization"
What do you like best about Viedoc?

I appreciate Viedoc's user-friendly electronic data capture (EDC) system, which has been invaluable in my role as an EDC designer and data manager for the past 2.5 years. The preview form option in the designer is a standout feature that allows me to verify field visibility within forms effortlessly, ensuring a seamless design process. Viedoc's design comparison capability is exceptionally helpful, providing me with the tools to maintain accuracy across different forms. I value the flexibility Viedoc offers with data export options, as it allows me to output data in multiple formats, catering to various reporting needs. The colorful and intuitive interface simplifies navigation and data entry, making my workflow smoother and enhancing my overall user experience. Moreover, the ability to customize according to specific study requirements with minimal errors further underscores its utility. Setting up Viedoc was very easy, contributing to a hassle-free onboarding process. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

I find the implementation of edit check programming within the formlink item challenging. Additionally, the limited navigation between subjects is problematic. Review collected by and hosted on G2.com.

LD
Data Analyst
Mid-Market (51-1000 emp.)
"User-Friendly and Powerful, Though Slower with Larger Studies"
What do you like best about Viedoc?

Viedoc stands out for its exceptional user-friendliness and intuitive design, making navigation and data handling effortless. It generates insightful reports that can be exported in various formats, enhancing flexibility in analysis. The platform offers reliable customer support and rapid implementation, allowing teams to get up and running quickly. It's widely adopted across organizations for daily use in multiple clinical trials, both pre- and post-market. Additionally, integration with CTMS, reporting systems, and other platforms is seamless, supporting efficient workflows. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

The loading time gets longer as the size of the study increases. Review collected by and hosted on G2.com.

JJ
Project Lead
Small-Business (50 or fewer emp.)
"Streamlined Data Management with Viedoc EDC – Great Features, Minor Gaps"
What do you like best about Viedoc?

Viedoc EDC stands out as a robust platform for managing clinical trial data. Its ease of use is impressive—the interface is intuitive, making navigation and data entry straightforward even for new users. The implementation process is smooth, supported by clear documentation and helpful onboarding resources.

One of the strongest aspects is customer support. The team is responsive and knowledgeable, and the availability of training materials and webinars ensures quick adoption.

In terms of features, Viedoc offers a comprehensive suite including eCRF design, randomization, ePRO/eCOA integration, and real-time reporting. Advanced options like risk-based monitoring and API connectivity add significant value for complex studies.

The platform is used frequently in daily operations and performs reliably with minimal downtime. Integration with other systems (CTMS, eTMF) is straightforward via APIs, though custom integrations may require technical assistance.

Overall: Viedoc EDC is a dependable, feature-rich solution that balances usability with advanced capabilities. Ideal for both small and large-scale studies, backed by strong support and integration options. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

Advanced Features Complexity: Some of the more sophisticated functionalities, like risk-based monitoring and custom integrations, require additional training or technical expertise, which can slow down adoption.

Limited Customization in UI: Although the interface is user-friendly, customization options for dashboards and reports are somewhat limited compared to other EDC solutions. Review collected by and hosted on G2.com.

BS
Data Manager
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"User-experience in Viedoc"
What do you like best about Viedoc?

It has been a very easy to use EDC, both as a front-end user as well someone who designs CRFs and programs edit checks. In the last 2 years I have been a frequent user as data manager to multiple studies handled in Viedoc. The sponsors like the EDC for ease of use and we frequently receive requests for this EDC because of that reason. One of the best features would definitely be its Coder module and external data integration modules as they save many hours in manual medical coding or data entry of central lab data. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

It will be nice to include some more training videos for the Javascript programming to enable us to do complex edit checks programming with more ease. I would also suggest to bring in feature to allow different users to view same subject at a time. Review collected by and hosted on G2.com.

TS
Senior Clinical Data Manager
Mid-Market (51-1000 emp.)
"User-Friendly EDC"
What do you like best about Viedoc?

As a data manager, I enjoyed that the design and setup of eCRF and ePRO are straightforward. Moreover, swift deployment makes the whole experience pleasant. The UI is intuitive and easy to use, regardless of your role. Whenever I have a question, customer support responds promptly and always provides clear, helpful answers. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

The change control for eCRF could be made easier to manage to ensure focused changes. Also, query management could be improved to offer greater convenience. Review collected by and hosted on G2.com.

SC
Associate Analyst
Small-Business (50 or fewer emp.)
"Viedoc: Simplifying Data Capture with Smart Design"
What do you like best about Viedoc?

This product is intuitive and easy to use, yet it offers a wide array of features. It supports various field types beyond basic numeric or text inputs, including VAS, range, NRS, drawing pad, and more alongside a significantly enhanced user interface. Review collected by and hosted on G2.com.

What do you dislike about Viedoc?

Although Viedoc is easy to use, I find that its form design can be somewhat restrictive when dealing with more complex logic. Furthermore, the role-based access control sometimes feels limiting, especially when working within collaborative workflows. Review collected by and hosted on G2.com.

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