# OpenClinica Reviews
**Vendor:** OpenClinica  
**Category:** [Electronic Data Capture (EDC) Software](https://www.g2.com/categories/electronic-data-capture-edc)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 24
## About OpenClinica
The OpenClinica Enterprise Edition is an enhanced, fully-supported build that is ideal for mission-critical settings.




## OpenClinica Reviews
  ### 1. OC4 for Oncology Trials

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.)

**Reviewed Date:** December 21, 2022

**What do you like best about OpenClinica?**

The support provided by the Openclinica team cannot be beat. If I may list two things, the OC system is incredibly user friendly.

**What do you dislike about OpenClinica?**

Ability to edit layout of CRFs can feel limited at times.

**What problems is OpenClinica solving and how is that benefiting you?**

We needed a centralised system to collect quesitonnaire responses from participants, record that data, enter clinical results, and upload copies of paper work related to each participant visit. This system provides all of the above.

  ### 2. OpenClinica use for Investigator led Clinical Trials in the UK

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about OpenClinica?**

Very easy to create and update forms. Great customer support. Quick to learn and user friendly.

**What do you dislike about OpenClinica?**

The automatic visit scheduling is a bit limiting although it is now being addressed. No custom role configuration.

**What problems is OpenClinica solving and how is that benefiting you?**

OpenClinica helps us collect high quality data for Clinical Trials

  ### 3. OC4: A modern and user friendly EDC system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Giorgos T. | Medical Data Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2022

**What do you like best about OpenClinica?**

I use OpenClinica 4 as Data Manager. It is a modern, user-friendly system with all the functionalities needed for the role. The Insight tool is great. Also, the support team is always there to advise.

**What do you dislike about OpenClinica?**

It is not a very simple process if you need to create advanced and complicated edit checks between different events/ forms. Especially in case you need forms to display their content conditionally.

**What problems is OpenClinica solving and how is that benefiting you?**

We, as a company, can affordably perform the complete management of our clinical trials (including reporting with the Insight tool) while receiving excellent feedback from our clients.

  ### 4. OpenClinica Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about OpenClinica?**

The SuperUser Training they offer is one of the most helpful things they offer, as well as their support. It's easy to setup once you learn how to do it. Cost is a plus too!

**What do you dislike about OpenClinica?**

I wish there were more training videos. Dropdown lists could use some help. Also, they are working on it, but their UX/UI for phones is not quite there yet. They will get there in time.

**What problems is OpenClinica solving and how is that benefiting you?**

We are an Observational Clinical Trial and OpenClinica is helping us with data capture. We have found that it takes longer than we would have wanted for the coordinators to learn the system. Once they do, however, it is okay.

  ### 5. OpenClinica 4

**Rating:** 5.0/5.0 stars

**Reviewed by:** francesco L. | Deputy Head of Clinical Data Systems, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about OpenClinica?**

Easy to customise data capture forms and ease of use. Also capable of doing complex  designs

**What do you dislike about OpenClinica?**

Would be good to be able to manage access to certain parts of a form only via the permission tags

**What problems is OpenClinica solving and how is that benefiting you?**

We use OpenClinica daily to aid data capture for clinical research and it has made it much easier and quicker to provide a database to the study teams

  ### 6. Easy to use for end user, can use some improvements for monitors

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2022

**What do you like best about OpenClinica?**

The staff at OpenClinica is extremely helpful and has helped guide us and develop our study case report forms, as a company who did not have a data manager this was extremely helpful.

**What do you dislike about OpenClinica?**

There are improvements that can be made in terms of the user interface for the Sponsor. For example, having item level SDV within the form you are monitoring would be very useful.

**What problems is OpenClinica solving and how is that benefiting you?**

OpenClinica has been very open to making changes based on our input, including adding item level SDV. There are a few things to iron out, but it is nice to know that they take our suggestions and actually do something about it.

  ### 7. A useful tool in a multicentre clinical trial

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2022

**What do you like best about OpenClinica?**

The ability to structure events and related forms which can be assigned to research staff or completed by participants electronically. The software is easy to use for data collection which is hugely important as many staff spread over many centres need to use it effectively.

**What do you dislike about OpenClinica?**

I would prefer data extraction to be more customisable/targeted. Although achievable, piecing together data spread over different forms on OpenClinical can be awkward.

**What problems is OpenClinica solving and how is that benefiting you?**

OpenClinica allows for clinical trial data to be captured electronically from many different trial locations, including directly from trial participants. It also means that this data can be monitored centrally.

  ### 8. OpenClinica - a good allrounder solution for clinical trials

**Rating:** 3.5/5.0 stars

**Reviewed by:** Daphne P. | Lead for IT Systems and Data Management, Enterprise (> 1000 emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about OpenClinica?**

The user management, data validation and query management features are practical and easy to use.

**What do you dislike about OpenClinica?**

The user interface is not straightforward and could be a lot more intuitive.

**What problems is OpenClinica solving and how is that benefiting you?**

Global clinical trial solution, FDA 21 CFR Part 11 compliance.

  ### 9. Best in Class

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phillip C. | Data Systems Programmer, Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2022

**What do you like best about OpenClinica?**

Ease of development.
Ease of query management.
Ease of troubleshooting.
Customer support is very responsive.

**What do you dislike about OpenClinica?**

Only one query per field.
No data dictionary integration.

**What problems is OpenClinica solving and how is that benefiting you?**

Creates an intuitive platform for electronic data capture.

  ### 10. OC4 form developer has been great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2022

**What do you like best about OpenClinica?**

Form Developer has been a great feature and an upgrade from oc3. Customer service has been quick and helpful.

**What do you dislike about OpenClinica?**

Complex checks took a little to figure out.

**What problems is OpenClinica solving and how is that benefiting you?**

We have been using oC3 for a long time. So far its been a great solution for us with data capture.

  ### 11. Great EDC platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2022

**What do you like best about OpenClinica?**

OpenClinica is user friendly and easy to navigate through

**What do you dislike about OpenClinica?**

Overall, my experience has been well with OpenClinica.

**What problems is OpenClinica solving and how is that benefiting you?**

I like the access it provided to query data.

  ### 12. As a research Coordinator I used OpenClinica to keep study details up to date and recruit patients.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Maria Raquel M. | Researcher, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2022

**What do you like best about OpenClinica?**

There are a few aspects that I really liked about OpenClinica. It was easy to use, had a great interface and allowed researchers to work on different cross-functional studies without getting overwhelmed with the amount of data available.

**What do you dislike about OpenClinica?**

There was nothing I particular disliked but I am aware it is expensive. I must emphasise that when something did not work the way we expected this was quickly addressed and resolved.

**What problems is OpenClinica solving and how is that benefiting you?**

Testing multiple patients simultaneously can be challenging and OpenClinica helped with the management of that information. The performance of our lab increased and the quality of our research improved.

  ### 13. Open Clinica Colleagues, Best Possible Solutions Provider

**Rating:** 4.0/5.0 stars

**Reviewed by:** Muhammad Sharib S. | Manager Medical Strategy & Clinical Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2022

**What do you like best about OpenClinica?**

EDC tool solutions , catering our needs.

**What do you dislike about OpenClinica?**

Need to improve reportings like medidata

**What problems is OpenClinica solving and how is that benefiting you?**

A cost effectiveness approach helping us giving competitive pricing to our sponsors.

  ### 14. Comprehensive, well thought out clinical research database

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael B. | Web Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 11, 2021

**What do you like best about OpenClinica?**

The ability to work with the team in Cambridge who helped us to build our database server. The software was quick to implement and easy to setup with admin and user privileges.
Building the question forms was easy enough once you had read the documentation thoroughly.
Building users and admins for other clinical research stations was easy to do with the ability to make stepped changes to the versions and keep version control.
Small file backups with the ability to save result codes for interpretation and analysis.

**What do you dislike about OpenClinica?**

It was hard to see what the output of the data would look like in order to form a view of the research results

**Recommendations to others considering OpenClinica:**

It is worth joining the forum to discuss any queries you have regarding setup. The software has beeen going for some time and most questions can be quickly answered.

**What problems is OpenClinica solving and how is that benefiting you?**

The software is well thought and modified over time so development is not lost in producing a research tool from scratch

  ### 15. OpenClinica Opensource

**Rating:** 3.0/5.0 stars

**Reviewed by:** Shilkumar N. | Clinical Data Consultant / Freelance , Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2020

**What do you like best about OpenClinica?**

Openclinica software us a free software.  it works well and serves the purpose, need is not some complex software. With a programmer at your hand you can develop in-house or by freely choosable IT service providers

Open Source = High Software Quality

**What do you dislike about OpenClinica?**

End user interface is not very user friendly. Use of newer technologies with CSS framework can make this mobile friendly also.

**Recommendations to others considering OpenClinica:**

Do not think that, Opensource openclinica means, not good. assess properly your needs and then select the EDC tool, because you do not require a gun to kill a rat, a trap will do. The Giants in the field had made investment in the development of the tool from years and they can not go that in vain, be not the scapgoat .  Do a proper evaluation of your needs and select the EDC tool and the service provider.

**What problems is OpenClinica solving and how is that benefiting you?**

Except End user interface and minor technical issues, no other issues with it. 
Lot of benefits.
1. Reduced Costs or License Fees.
2. Freedome on customization.
3. No vendor lock-in, no long-term commitment.

  ### 16. 6 years of building and managing OpenClinica EDC systems

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yishai F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2020

**What do you like best about OpenClinica?**

Flexible and convenient to set up and control the features

**What do you dislike about OpenClinica?**

The user interface for the coordinators can be a bit better

**Recommendations to others considering OpenClinica:**

I recommend it, it takes time to earn, but eventually is very efficient

**What problems is OpenClinica solving and how is that benefiting you?**

The electronic data capture and paper CRF data entry are all covered within the same system

  ### 17. OpenClinica is easy to navigate but making corrections is tedious.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2020

**What do you like best about OpenClinica?**

I like that OpenClinica is easy to navigate through and the search box is efficient.

**What do you dislike about OpenClinica?**

I dislike that when making corrections to previously submitted information, it can get tedious.

**Recommendations to others considering OpenClinica:**

OpenClinica is great and easy to use. It does take some training to get used to the site but the support staff is responsive and great.

**What problems is OpenClinica solving and how is that benefiting you?**

OpenClinica helps catch LTFU patients. I like the reminders it sends about queries.

  ### 18. My overall expirience was good, although the system is not very user frirndly.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2021

**What do you like best about OpenClinica?**

How detailed and costomizeable the dashboared is

**What do you dislike about OpenClinica?**

The text is small and the interface is not very friendly

**What problems is OpenClinica solving and how is that benefiting you?**

All data is very approachable

  ### 19. Meets data collection needs but could improve

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2019

**What do you like best about OpenClinica?**

The way patient data is displayed is very easy to navigate- instead of selecting a subject and then a visit, all subject visits are displayed in a grid. Each visit is also color-coded to indicate the completion status of the form.

**What do you dislike about OpenClinica?**

Viewing, answering, and resolving queries is not user friendly. It is not apparent which forms contain queries, and answering queries is tedious and not intuitive. The display is also somewhat confusing with multiple pop up windows and options for drop down responses. 

**What problems is OpenClinica solving and how is that benefiting you?**

Open Clinica allows us to be organized with our data entry and view all forms and their completion status easily. It also enables fluid communication between our research site and the sponsor of the study. 

  ### 20. OpenClinica

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2019

**What do you like best about OpenClinica?**

The eCRF system is very basic and easy to understand.  The questionnaires provided to patients is easy with clear instruction and prompts for compliance. 

**What do you dislike about OpenClinica?**

The support response time could be better.  Emails take a few days to be addressed. 

**What problems is OpenClinica solving and how is that benefiting you?**

Improving data entry, patient compliance. 

  ### 21. OpenClinica makes it simple. Flexible, reliable and  easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vicente A. | International Director, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2017

**What do you like best about OpenClinica?**

I have had a great experience using OpenClinica EDC during the last 3 years with several studies (Observational studies, Registries and Clinical Trials). It´s a web based solution to build and manage multi-sites clinical studies.
It´s a powerful platform, great user support, Data Entry and DM capabilities makes everything simple. 
Super User Training is very helpful for data managers when building CRFs.
OpenClinica offers Cloud Services. No need IT skills for installation and setup.


**What do you dislike about OpenClinica?**

Implementing certain complex validation checks can get a bit technical. Creating custom visual reports can be involved unless you have purchased the OpenClinica Insight product.

**What problems is OpenClinica solving and how is that benefiting you?**

The study build and CRF designer allows re-use across studies. Updates and amendments are a simple process.  Audit trail is excellent and easy to track and data extractions are available  in several formats whenever is needed for the statistician.
Data management capabilities improves data quality and productive monitoring. Most CRAs were pleased with the system.
If regulatory submission is required, the Regulatory Support Package service is highly recommended.


  ### 22. Great system with many capabilities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** January 23, 2018

**What do you like best about OpenClinica?**

This system can be personalized to your clinic to include whatever is relevant for you. As a genetics clinic, the field is constantly changing and OpenClinica has the capabilities to keep up with all the changes we need. It is also helpful that it can work with another system we use, Progeny, to match up people for data inquiries. I am impressed that OpenClinica is available for all types of research and not just genetic since it works so well for us, I previously assumed they specialized in this area.

**What do you dislike about OpenClinica?**

I wish the Subject Manager, which we use to look up people's OpenClinica's ID numbers, could be better integrated. It works, but it has a totally different look to OpenClinica.

**Recommendations to others considering OpenClinica:**

Before purchasing OpenClinica, make sure it has all the features you need for your study. It seems versatile and like your group can have a lot of say as to what fields go into the database and the different options. Be creative when setting it up as it has an astounding number of features and capabilities.

**What problems is OpenClinica solving and how is that benefiting you?**

OpenClinica helps us track patient data in a relatively simple but comprehensive manner. Although much of the same data is available through our electronic medical record system, it is much harder to pull and is not always in a format that is easy to work with. OpenClinica keeps all of our relevant information in the same place, and importantly, does not have much of the extraneous data that we would likely get if pulling records from the hospital directly.

  ### 23. Good capability and features, a bit lacking in UX

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2017

**What do you like best about OpenClinica?**

It gets the job done. As a data manager and monitor I find OpenClinica to contain all of the functionality that I need to administer studies, users, and CRFs (including versioning).

**What do you dislike about OpenClinica?**

The navigation, location of features, and overall user experience seems lacking. OpenClinica does offer good support but initial feel when navigating the interface does not seem intuitive. Also, the built-in checking system (data edits, queries) has the potential to be clunky and interfere work flow in smaller-scale studies. Finally, certain features seem to require OpenClinica support (e.g., randomization), and I'd like to be able to make site-level changes to studies but it seems unable to do so.

**Recommendations to others considering OpenClinica:**

I would recommend others to try a demo to see how the team likes it.

**What problems is OpenClinica solving and how is that benefiting you?**

I use OpenClinica to administer clinical research studies at various sites. It gets the job done but does require some training for staff to get comfortable and confident. 

  ### 24. OpenClinica gets the job done, but not in a user-friendly way

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** June 02, 2016

**What do you like best about OpenClinica?**

I like that I am easily able to return to a matrix view of all of my participants enrolled in the study, and easily able to see what CRFs I need to enter for each patient in order to have a complete dataset. I like that I am able to enter CRFs in any order, so that I can continue to capture data for participants that is in a later CRF while waiting for data in an earlier CRF to be communicated to me by doctors and other hospital staff.

**What do you dislike about OpenClinica?**

What I do not like is that as in the coordinator view, I am unable to make changes to a CRF once I mark it 'complete," and need to have an administrator open the CRF back up for me to amend anything. I also do not like the amount of times I need to click in order to enter a CRF. My final complaint is that there are many things on the screen that I do not need to see or have access to that clutter my view.

**Recommendations to others considering OpenClinica:**

Have patience when learning to navigate the system - it does take some time to locate all of the features that you will want to use. 

**What problems is OpenClinica solving and how is that benefiting you?**

I am collaborating with a number of academic healthcare systems to create a patient-provider research network. I have realized that Openclinica allows all of us to be able to enter a large amount of data in real-time globally.



- [View OpenClinica pricing details and edition comparison](https://www.g2.com/products/openclinica/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-25+04%3A11%3A41+-0500&secure%5Bsession_id%5D=0a12cbb4-2695-46b7-af5b-2d64c1b359dc&secure%5Btoken%5D=5f1d5fc2c424d8da94cf8bb5b61940709f9b937c95ecabc6ace317f2a0878b5e&format=llm_user)

## OpenClinica Features
**Data Management**
- Cloud Security - Electronic Data Capture (EDC)
- Role-Based User Permissions - Electronic Data Capture (EDC)
- Query Management - Electronic Data Capture (EDC)
- Data Export - Electronic Data Capture (EDC)

**Clinical Study Support**
- eCRFs - Electronic Data Capture (EDC)
- Audit Trail - Electronic Data Capture (EDC)
- Data Capture - Electronic Data Capture (EDC)
- Randomization - Electronic Data Capture (EDC)
- Compliance - Electronic Data Capture (EDC)

## Top OpenClinica Alternatives
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