Viedoc Reviews & Product Details

Viedoc EDC is user-friendly and easy to navigate. Since I’ve mostly worked in medical coding, I find it simple, straightforward, and direct to use.

And I've done Lab integration as well, it is very seamless and easy.

And for access issues, we are getting almost instant responses for the customer helpdesk. Review collected by and hosted on G2.com.

In Coder, I’ve noticed a couple of issues with ATC codes. First, generally for medications there will two or multiple ATCs available, but for some medications a few ATCs don’t show up in Coder even though they are available in WHODRUG.

Second, when I export the medical coding, only ATC level 4 is included. I understand that we code at level 4, but some sponsors require (or ask for) ATC level 2 codes as well. Right now, adding those manually takes a lot of effort, so it would be better if the export could include all ATC levels. Review collected by and hosted on G2.com.

As a daily Viedoc user, I find the user interface easy to use and well designed compared to other EDC systems, especially at the subject level. The subject view is clear and well organized, making it easy to navigate between visits and forms and quickly understand subject status. Data exports are clean and easy to work with, and the option to include the corresponding SAS script is very helpful for programmers and during data review. The custom reports module is flexible and user‑friendly. The alert system is also useful in keeping users informed about important actions or issues, which helps make daily work more efficient. In addition, from a designer’s point of view, the system makes it easy to implement and manage different modules, and overall Viedoc provides strong and responsive customer support. Review collected by and hosted on G2.com.

As a frequent user, I have noticed an issue in the Data Export module. After selecting all the required checkboxes and clicking the “Data Export” button, there is no clear visual feedback to show that the action has been triggered. Because there is no noticeable hover effect, click animation, or loading indicator, users may be unsure whether the button was successfully clicked, which can cause confusion or repeated clicks. Adding a more visible hover or click response, such as an animation or progress indicator, would improve user confidence and overall usability.

Viedoc is easy to use, but it can feel limited when studies become complex. Customization options for forms, edit checks, and workflows are not as flexible as some larger EDC systems, which can be a challenge for complicated protocols. The reporting and exports, while clean, are sometimes too basic, and advanced custom reporting may need external tools. For programmers, derivations and complex data transformations are not handled within the system and require more downstream work. Integration options exist, but they may not be as deep. Review collected by and hosted on G2.com.

I find Viedoc to be user-friendly and legible, and it's being used by sponsors all around the world. Viedoc has many features that ease clinical trials. I love how the Viedoc Guide is designed; it's very in-detailed and helpful for programmers. The EDC is used for many clinical trials, offering crucial features like data mapping, reference range setup, Viedoc Me, Translation, Medical Coding, and Allocations, all of which are very useful in meeting sponsor demands. It's great that Viedoc covers most protocol types, whether retrospective, investigational, observational, or interventional studies. The PMS study feature is impressive and something I haven't seen in other EDCs. I also appreciate the new repeating item group setting in the 4.92 release, which minimizes work and errors. The initial setup was really smooth, thanks to the excellent Viedoc help guide. Review collected by and hosted on G2.com.

Reports area loading and syncing is little off when compared to other features. But it has been improved from initial times. I think this can be given some importance and checked how well these reports section can be managed. Review collected by and hosted on G2.com.

I have worked in Study setup and Data Management and Statistics and below are the best i liked about viedoc

1. Viedoc offers a highly intuitive and visually appealing interface that enhances user focus during extended data‑entry activities.

2. Its streamlined and user‑friendly navigation allows users to effortlessly locate forms, monitor tasks, and identify required actions without ambiguity.

3. The system is designed to be straightforward and beginner‑friendly, requiring minimal training even for newly onboarded site staff.

4. The platform enables rapid study setup and supports quick implementation of updates, ensuring users experience minimal delays when database modifications are needed.

5. Clear participant overview panels, complete with query indicators, allow users to immediately assess each subject’s status. With integrated ePRO/eCOA, eConsent, and RTSM functionalities, users benefit from a unified workflow without the need to switch between multiple systems.

6. Comprehensive documentation and accessible tutorials further support users in learning features quickly, resolving issues independently, and building confidence in using the platform.

7.Additionally, Viedoc delivers stable performance with high system uptime, allowing users to work without technical interruptions. Its responsive and dependable customer support ensures timely issue resolution, reducing user frustration and helping maintain smooth study operations Review collected by and hosted on G2.com.

Enhancements to the messaging system, particularly automatic read/unread tracking, would improve communication clarity. Similarly, reinforcing page‑locking controls with clear notifications when previously locked data is edited would support stronger data integrity. Increasing flexibility in visibility rules and configuration options would better accommodate complex protocol designs, while improved tools for workflow visualization and data mapping would help users navigate studies with numerous visits more easily.

Adding offline functionality remains a valuable opportunity for environments with unstable connectivity, and further refining the accuracy of exported SAS code would streamline downstream statistical programming workflows. Review collected by and hosted on G2.com.

I like using Viedoc for its seamless reports that come in a format needing minimal customization, which helps us complete analysis quickly. I also appreciate the coding module, which significantly reduces time due to its automatic coding feature, cutting medical coding efforts by up to 50% for simple studies and 30% for complex terminologies. The initial setup was very simple. Review collected by and hosted on G2.com.

It will be helpful if Viedoc support can also offer clarification resolution via calls in case of urgent issues. One more aspect will be to provide an expected resolution time for already known issues. A vague timeline would also help us! Review collected by and hosted on G2.com.

Viedoc is known for being quick to set up, thanks to its simple drag‑and‑drop study builder that doesn’t require any coding. It’s also very easy for sites and data managers to use, with an intuitive interface that helps reduce training time. The platform brings multiple tools—like EDC, ePRO, eConsent, and randomization—together in one place, which makes day‑to‑day trial operations smoother. It’s built with strong regulatory compliance in mind, meeting standards like FDA 21 CFR Part 11 and GDPR, and includes real‑time dashboards that give teams clear visibility into enrollment, queries, and data quality. Overall, it’s a reliable, user-friendly, and efficient system widely adopted across thousands of global studies Review collected by and hosted on G2.com.

Sometimes it will log out without any reason and high loading time Review collected by and hosted on G2.com.

I like Viedoc because it helps to configure complex study structures effectively. Its user-friendly EDC is valuable, as it allows me to set up studies in a very short time and is easy to handle. The initial setup was fairly easy, and I really appreciate the efficiency it brings to my work. Review collected by and hosted on G2.com.

Configuring validation checks for form link items. As of now, if I attach any form in another form, I can't validate any data within the attached form. Review collected by and hosted on G2.com.

The UI of viedoc is really nice compared to the other EDCs and I always felt it so user-friendly and easy to navigate. Review collected by and hosted on G2.com.

If there are loglines in common forms, it will be easy to navigate and it will help to control a lot of visibilities in designs. If there is SAS export options also with CSV export maybe it will be more useful to customize reports Review collected by and hosted on G2.com.

I found that the UI is very colourful that makes people to work enthusiastic and it makes people engaged if they work for long time too. In case of designing I found it would be more easy then other EDC. While I am login as a user person also I found it is easy to track things. Review collected by and hosted on G2.com.

It would be great if we could implement few things. 1. For some cases, the SAE form needs to downloaded for wet signature in that case it would be better to get the SAE as PDF but without audits so it would be great if the PDF without audit also available in EDC.

2. For Default value, I know the data is editable and the value also populates but I feel if there is a chance the data is not to be edited except one in that case I feel to add an option to freeze the option other than that one. Review collected by and hosted on G2.com.

I like the workflow that has been created as it makes the application more user friendly. Managing data is quite straight forward and it gives a very good transparency and is a reliable platform that supports our daily tasks and regulatory submissions. Review collected by and hosted on G2.com.

Sometimes it could be difficult to navigate as the database seems little unfamiliar at the beginning and certain adjustments to workflow could create a little more in depth documentation. Review collected by and hosted on G2.com.