--- title: REDCap Reviews meta_title: 'REDCap Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 221 reviews by the users' company size, role or industry to find out how REDCap works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 221 scale: '5' date_modified: '2026-06-17' parent_category: name: Clinical Research url: https://www.g2.com/categories/clinical-research --- # REDCap Reviews **Vendor:** REDCap **Category:** [Electronic Data Capture (EDC) Software](https://www.g2.com/categories/electronic-data-capture-edc) **Average Rating:** 4.3/5.0 **Total Reviews:** 221 ## About REDCap REDCap is a secure web application for building and managing online surveys and databases. While REDCap can be used to collect virtually any type of data in any environment (including compliance with 21 CFR Part 11, FISMA, HIPAA, and GDPR), it is specifically geared to support online and offline data capture for research studies and operations. The REDCap Consortium, a vast support network of collaborators, is composed of thousands of active institutional partners in over one hundred countries who utilize and support their own individual REDCap systems. Please visit the Join page (https://projectredcap.org/partners/join/) to learn how your non-profit organization can join the consortium, or explore the first section on our FAQ (https://projectredcap.org/about/faq/) for other options to use REDCap. ## REDCap Pros & Cons **What users like:** - Users value the **user-friendly interface** of REDCap, enabling effective data management and coordination with ease. (2 reviews) - Users appreciate the **user-friendly interface** of REDCap, enabling efficient data management and simplifying research coordination. (2 reviews) - Users appreciate the **user-friendly interface** of REDCap, allowing quick learning and efficient data management for all team members. (1 reviews) - Users value the **intuitive interface** of REDCap, making it easy for teams to learn and manage data efficiently. (1 reviews) **What users dislike:** - Users experience **slow performance** with REDCap, particularly with long loading times for forms on large projects. (1 reviews) ## REDCap Reviews ### 1. User friendly, easy to manage, and easy access to projects your working on **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle L. | Research Laboratory Technician/Lead Phlebotomist , Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** December 30, 2015 **What do you like best about REDCap?** I like RedCap because its very user friendly. I find that the program is very straight-forward and information for the project you are working on is easy to find. No more clicking a gazillion different things just to access your study. RedCap also has a section of help topics/videos that make it easy to learn anything you want about RedCap. Any projects or studies you design, can be easily implemented. You can also import/export data directly into any project in minutes. For me, managing the contact list of survey participants was right there. I didn't have to sift thru endless information to find what I was looking for. You don't have to worry about data loss and security as everything is autosaved and secured. When inputting data, at least for the project I was working on, alot of it was just checking boxes, or drop down menus or writing a short paragraph on each survey participant. Anything that required dates and times, there was always a pop up calendar and automatic slider set in military time or you could manually enter the information as well. When signing into RedCap, you are automatically taken to the project you are working on. There are tabs at the top that are organized into each section. Home, My Projects, Create New Project, Training Resources, Help & Faq and Send It. Using RedCap also helps lower costs of using a paper trail because mostly everything can be done online safely and securely. Overall, I really like RedCap and for the future studies I will be doing, RedCap will be incorporated as a tried and true great little software program. **What do you dislike about REDCap?** Some of the niches of this program would have to be getting a user name and password. I'm sure it is different for everyone and the deciding factor is the company you work for. On my end, it took well over 3 weeks before I was given access. Which meant extra paperwork to keep every survey participant updated. Sometimes, RedCap would lag a bit and maybe a few fine tuning and updates would fix the problem. On occasion, the program would just black out and shut down. In which I would just reload and sign in again and whatever happened would be fine again. Overall, this software does have a few glitches and I did get frustrated when my data would have to be entered in again. But it was rare. **Recommendations to others considering REDCap:** Consider everything you are doing for your project and weigh out the pros and cons. Do a trial run. Read and watch all the tutorials which are a big help. And ask, ask, ask questions if you have any. Don't sit in the dark. **What problems is REDCap solving and how is that benefiting you?** We have incorporated RedCap for a fish consumption study called The Wisconsin Angler study. We use it to record data and stats on the survey participants. The benefits of this type of software make for a more user friendly experience and it also helps lessen the amount of paper that is used when doing a study. It was half and half for us. Survey participants still received and filled out the necessary paperwork, I collected the biological samples and then inputted my findings into RedCap.Its very beneficial when you have all your findings and information right there in front of you versus having to open several programs,sift thru paper folders,etc. To which another study I am doing requires 4 programs and lots of paperwork. ### 2. A platform for designing customized surveys for beginners and professionals **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2016 **What do you like best about REDCap?** If you are looking for a user-friendly platform to design your survey with some professional features, REDCap is exactly what you are looking for. The user-friendly environment of the REDCap provides the opportunity to the users with zero programming skill to develop their desired survey. At the same time, if you have some programming skill and you are looking for a customized survey, REDCap will satisfy your needs. REDCap is great for a wide range of users. **What do you dislike about REDCap?** Unfortunately, if you are planning to implement some special features, the REDCap community is the only place that you can get help. There is not enough help document for REDCap in their website. What's more, slow speed of the server and broken connections can sometimes bother you. **Recommendations to others considering REDCap:** Getting access to REDCap is not as easy as other platforms. You may need to consider the time-consuming process of becoming a REDCap user. **What problems is REDCap solving and how is that benefiting you?** Health economics ### 3. Research patient data registries in REDCap **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew B. | Biostatistician, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2015 **What do you like best about REDCap?** REDCap's extensive and robust API interface is my favorite feature. I use it to automatically populate REDCap databases with data from multiple external sources and to sync inventory information stored in REDCap with our team's laboratory information management system. **What do you dislike about REDCap?** The error messages in the API interface can be cryptic which makes troubleshooting difficult. Our group has also experienced occasional issues where data will not be saved appropriately and values need to be re-entered; these have been quite rare though. **Recommendations to others considering REDCap:** I would strongly suggest adopting REDCap. The community behind the software is excellent and useful features are frequently being added to the already mature solution. **What problems is REDCap solving and how is that benefiting you?** I use REDCap to automatically create research patient data registries in a healthcare environment. REDCap provides a secure and extensible solution that allows us to safely and efficiently achieve this goal. ### 4. Manage your data! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2016 **What do you like best about REDCap?** Premier tools for supporting research efforts! You can create a data dictionary template easily. Easy to use web-based application for building and managing data entry. Analyze results at the end of the study easily. **What do you dislike about REDCap?** Maybe so more advanced features and making it more streamlined. Many options and it van be confusing at times. **Recommendations to others considering REDCap:** It is a wonderful program overall! It is great for large research projects. **What problems is REDCap solving and how is that benefiting you?** Multiple research studies with many components. It helps with large data collection for all these studies and organizes it beautifully ### 5. REDCap does everything we need it to **Rating:** 4.0/5.0 stars **Reviewed by:** Rachel R. | Project Associate, Research, Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2015 **What do you like best about REDCap?** REDCap is flexible enough to help us gather information from three rounds of interviews as well as handle data input for a systematic literature review as well. I have had to change the initial data collection instrument, after data has been input, and it has gone pretty smoothly. Moreover, people have come in and out of this project and have been able to learn the system quickly. **What do you dislike about REDCap?** While REDCap is not difficult to learn, perhaps because it is a more complicated platform than, say, SurveyMonkey, it is less intuitive in terms of doing things are a "step up". Nonetheless, with a little help I have been able to do everything I need to. There is nothing about the program that drives me crazy. **What problems is REDCap solving and how is that benefiting you?** We are using it for academic purposes. We are collecting qualitative data from patients over three periods of time, and using it for the systematic lit review, which will back up our primary research. ### 6. REDCap for Clinical Research **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2015 **What do you like best about REDCap?** Great that it can be used for both longitudinal databases and cross sectional surveys Simple to build data collection instruments Easy to enter data and to complete surveys Useful features such as validation and branching Easy to export data into various software packages (SPSS, Stata, SAS, R, or just excel) Secure and HIPAA compliant **What do you dislike about REDCap?** Need to use another survey software for print surveys, which do not come out well using REDCap. It would be helpful if skip logic could be incorporated. Additional survey features would be appreciated, such as sliders or heat maps, or more advanced logic that would bring survey participants to certain forms based on previous answers. Branching logic is helpful, but clunky to use for complex surveys. It could just be our institution, but customer service could be better. Or there could be better training resources. **Recommendations to others considering REDCap:** Great for clinical research, and one of the only data collection software approved by our IRB. I would find another software if you need print surveys. **What problems is REDCap solving and how is that benefiting you?** We use redcap to create CRFs for clinical research and quality improvement projects, and to create patient and family satisfaction surveys and employee evaluations. We no longer need programmers to create CRF forms, and can do it quicker and cheaper. It makes modifications much easier as well. ### 7. Product used to design, maintain, and control a database specific to a organization's needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2015 **What do you like best about REDCap?** REdCap was used to design a database that tracked indicators of interest over time and allowed us to upload supporting documentation. Data was fairly easy to import into the system and export to Excel when needed. Status codes make it easy to track the completeness of the data and data was able to link to the organization's website. **What do you dislike about REDCap?** Challenges with calculated fields were observed. For example, data fields that were calculated by RedCap could not be exported unless each individual data form was saved following a data import. This became cumbersome with a large dataset with many entries, so limiting the use of calculated fields is recommended. **Recommendations to others considering REDCap:** RedCap is fairly easy to use but I would take the time upfront to thoughtfully consider the design of your database so that it can meet your needs without a lot of changes being necessary down the road. Also, I would limit the use of calculated fields and use Excel or another tool to make calculations and then upload these fields to RedCap. This is a good way to check for data quality and limit any future export issues. **What problems is REDCap solving and how is that benefiting you?** Using RedCap allowed our organization to manage and control data and link some of the data fields to our website, which was a great benefit. Outside data requests were often received and using RedCap made it easy to export the desired data and provide it to partners. ### 8. A wonderful product in Research Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2015 **What do you like best about REDCap?** 1. User friendly interface: the interface is pretty, simple to navigate through different sections. 2. Strong survey tool: I use REDCap for designing some surveys and it allows a lot of features including branching logic. Also it is easy to export survey data to different formats - great for analysts to use. 3. BI friendly: also a good BI tool. Data could be easily stored in relational database and warehoused through this software. **What do you dislike about REDCap?** Not much... If I have to say something, then the development speed needs to accelerated. A lot of features are expected but the updating speed may be a little behind due to the limitation on the development team's size. **Recommendations to others considering REDCap:** Great survey and research tool! **What problems is REDCap solving and how is that benefiting you?** 1. Clinical trails: I was collecting clinical trial data in my previous role. the charming feature about REDCap is that it empowers ppl from different department collaborate and review each other's work in the process of clinical data collection and transformation. 2. Survey entry and data analysis: I found it is easy to track and record data from multiple sources. We used double-input methods to minimize the input errors. After data entry, the RedCAP can automatically display some statistics with visualizations which are desirable to users to capture the insights quickly ### 9. REDCap user review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2015 **What do you like best about REDCap?** i find it very user friendly, easy to learn and always adapting. and its web-based giving you access to your data anywhere. I also found it very easy to export data into statistical software programs. **What do you dislike about REDCap?** As far as I remember, it is only available to university based institutions. Not sure if that is for funding reasons or for the expense of it but i think it could be more widely used it it was more widely available. there could be more question types such as one that weighs answers. And the incorporation of more standard validated survey instruments available as templates. (such as quality of life health surveys) **Recommendations to others considering REDCap:** Get an many users on board! Some people fear learning a new system but is is very easy and very secure for data. However getting users on board form outside your institution requires a little more work and permissions since currently it is only available to certain business entities. **What problems is REDCap solving and how is that benefiting you?** Clinical research questions: example we used it to collect data for a multi-site clinical drug trial as well as a registry for all our our clinical patients to look at cancer survivorship outcomes. ### 10. Research Coordinator **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2015 **What do you like best about REDCap?** Mostly easy to use, though some of the logic and piping can get visually challenging to view while building it out. Great for collaborative surveys and allowing more than one user to build a survey. **What do you dislike about REDCap?** Some of the features are limited though there are ways to work around it (which require a lot more work). Specifically the dropdown response is not available for 'select down'. I have submitted an email about this feature- it's on my wish list. It would be nice if you could do more of a circular branching logic rather than having to recreate a new question for each branch. Qualtrics does the circular branching. Overall layout and appearance is not easily navigable for user. Still a very flat format. Would be great to be able to change font format or even coloring on survey. **What problems is REDCap solving and how is that benefiting you?** University-wide surveys to track university community engagement. ### 11. REDCap Survey Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2015 **What do you like best about REDCap?** I like that the interface is pretty friendly. For beginners, it is quite easy to use. There are some manuals that can help you along the way as well. I really like that REDCap allows for users to import/export data into spreadsheets. It is really helpful when collecting a lot of data. **What do you dislike about REDCap?** REDCap just released their mobile app recently. This app still needs a lot of work. I found that it was pretty dysfunctional in its early stages. I was using it on an IPad. I haven't used REDCap since and resorted back to a more traditional way of conducting surveys. The online email survey for REDCap was fine, a little bit laggy but it worked well. **Recommendations to others considering REDCap:** Work on the mobile app. Improve speed. **What problems is REDCap solving and how is that benefiting you?** I don't have any business problems I am trying to solve. I was using REDCap in a research setting. ### 12. Love REDCap! **Rating:** 5.0/5.0 stars **Reviewed by:** Ronnie B. | Associate Researcher (Insights), Computer Games, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2015 **What do you like best about REDCap?** Customizability, locally hosted, ability to interface with scripts, HIPAA-compliant, 21 CFR Part 11–capable, very versatile, constantly updating, excellent community (the REDCap Consortium) **What do you dislike about REDCap?** Not the most intuitive interface, many options and capabilities make it daunting for some new users at first **Recommendations to others considering REDCap:** Do it! And be sure to hire support personnel! **What problems is REDCap solving and how is that benefiting you?** It's the most secure electronic data capture platform – I always recommend it to clients. :) ### 13. Great product - highly recommended for online surveys. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2015 **What do you like best about REDCap?** REDCap is user friendly. Great way to create online questionnaires and send out links. Great technical support, quick to respond. **What do you dislike about REDCap?** Overall the product was great and no complaints. **Recommendations to others considering REDCap:** REDCap is a great tool it has been beneficial for our research team in our development and dissemination of online surveys. **What problems is REDCap solving and how is that benefiting you?** We used RedCap for two public health online surveys. It was great to be able to share the link with ease and go to one location to export the data for review. Great product and very helpful for our purposes. ### 14. Great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2015 **What do you like best about REDCap?** Export function to stat software. It reduces the time of re-organization of dataset. **What do you dislike about REDCap?** I cannot link the IDs among projects. If we could do that, it would be amazing. **Recommendations to others considering REDCap:** It is easy to use and secure database. Once your facility set up the server, other people don't need to pay for any fee. This is great system for student research projects. If user knows about the API, the REDCap will be extremely useful. **What problems is REDCap solving and how is that benefiting you?** I have doing health science research. The REDCap provide us a secure database which I can access anywhere. ### 15. RedCap **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2015 **What do you like best about REDCap?** -easy to manage large amounts of data -easy to extract data and upload to statistical software -able to access remotely -HIPPA compliant -administrator controls who has access and what type **What do you dislike about REDCap?** -the set up can be complicated in terms of adjusting the order and adding items **What problems is REDCap solving and how is that benefiting you?** I have collected a large amount of data and stored it in RedCap for research purposes. RedCap is easily updated in a format that will be compatible with SAS and SPSS statistical programming, with little to no rectification needed. ### 16. RedCap is fine **Rating:** 4.0/5.0 stars **Reviewed by:** Adam B. | Revenue Cycle Business Analyst, Patient Financial Services, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2015 **What do you like best about REDCap?** Simplifies database creation and exports seamlessly to Excel and SAS **What do you dislike about REDCap?** Nothing in particular. Like that it's cloud-based, easy to use, and exports. **Recommendations to others considering REDCap:** Consider the end calculations you plan on doing when setting up database **What problems is REDCap solving and how is that benefiting you?** Allows for easy database creation without requiring Access skills or much of any other skills really. ### 17. Medical Record Abstraction and Data Collection **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2015 **What do you like best about REDCap?** I like that REDCap allows me to maintain data in a viewer-friendly format. I can also download all of my data in an excel sheet for easy analysis. There are many limitations to using and storing medical data, so I appreciate that I can restrict downloads to non-identifiable data and they also do date shifting for users with limited access. I also like that REDCap allows me to very specifically grant different levels of access for each person on each individual project, and you can vary individual access by project. It maintains the privacy that is mandated by the medical field. **What do you dislike about REDCap?** I wish REDCap did more data corrections. I would like to be notified when there is an error in my data, or if REDCap would allow me to set criteria like that. It does allow you to set minimums and maximums for fields, but I would like a wider range of settings for each question. There is some flexibility with setting requirements and question logic, but I would like a wider range of those types of features and more logic arguments. **Recommendations to others considering REDCap:** I recommend this for large, survey-based studies or for keeping track of medical information securely on the internet. **What problems is REDCap solving and how is that benefiting you?** We needed an electronic, secure place to store and share medical information. Because many of our studies involve multiple facilities in other states, it is incredibly convenient to have the information available securely on the web. ### 18. The right idea, but could use some refinement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2015 **What do you like best about REDCap?** It's online, it takes care of data entry.it keeps track of responses from participants and will automatically send reminders. **What do you dislike about REDCap?** I thought the interface was a little non-intuitive - I sometimes struggled to find features because of the organization. The randomization was difficult to figure out as well. Just seems like things could be easier **What problems is REDCap solving and how is that benefiting you?** I work in research. We are trying to understand how decision aids can be used to better osteoporosis care. ### 19. I used redcap to capture research data for various clinical research studies in SCI and MS **Rating:** 5.0/5.0 stars **Reviewed by:** Dipan L. | Regulatory Affairs Associate, Medical Devices, Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2015 **What do you like best about REDCap?** Ease to set up as well as to use. Also how it saves data while off line. **What do you dislike about REDCap?** Not being able advance program it to customize even further. **What problems is REDCap solving and how is that benefiting you?** Easy to extract non-numeric and numeric data. ### 20. User friendly great technical support when needed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2015 **What do you like best about REDCap?** I found RedCap to be quite user friendly and easy to use for any level user. **What do you dislike about REDCap?** In the beginning, there were some technical kinks that had to be worked out (i.e. radio buttons that didn't work etc...) but it seems to have all been worked out now. **What problems is REDCap solving and how is that benefiting you?** I used RedCap to enter survey instrument data, collect and store content analysis projects as well as to survey physicians for a qualitative study. ### 21. Very Helpful Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2015 **What do you like best about REDCap?** The ease of creating and sending surveys **What do you dislike about REDCap?** There aren't many things to dislike! We have a great system! **Recommendations to others considering REDCap:** Try out the different features, such as the skip features. There are so many options when creating a survey! **What problems is REDCap solving and how is that benefiting you?** Communications with people around the state are made very easy! ## REDCap Discussions - [What is REDCap used for?](https://www.g2.com/discussions/redcap-what-is-redcap-used-for) - [Is REDCap easy to use?](https://www.g2.com/discussions/is-redcap-easy-to-use) - [What is a REDCap survey?](https://www.g2.com/discussions/what-is-a-redcap-survey) - [Is red cap free?](https://www.g2.com/discussions/is-red-cap-free) - [What is REDCap used for?](https://www.g2.com/discussions/what-is-redcap-used-for) - [View REDCap pricing details and edition comparison](https://www.g2.com/products/redcap/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-06-22+13%3A24%3A50+-0500&secure%5Bsession_id%5D=bf2f8080-af8f-42ad-b39e-d6d61f81a4ba&secure%5Btoken%5D=986919ab9771e4183a58c031825a7ccca888d18b5af635d29c0a719f61fa5877&format=llm_user) ## REDCap Features **Data Management** - Cloud Security - Electronic Data Capture (EDC) - Role-Based User Permissions - Electronic Data Capture (EDC) - Query Management - Electronic Data Capture (EDC) - Data Export - Electronic Data Capture (EDC) **Clinical Study Support** - eCRFs - Electronic Data Capture (EDC) - Audit Trail - Electronic Data Capture (EDC) - Data Capture - Electronic Data Capture (EDC) - Randomization - Electronic Data Capture (EDC) - Compliance - Electronic Data Capture (EDC) ## Top REDCap Alternatives - [Castor](https://www.g2.com/products/castor-edc-castor/reviews) - 4.6/5.0 (125 reviews) - [Medrio EDC](https://www.g2.com/products/medrio-edc/reviews) - 4.3/5.0 (206 reviews) - [Medidata Rave](https://www.g2.com/products/medidata-rave/reviews) - 4.7/5.0 (25 reviews)