# The Top 20 Customer Journey Analytics Software Check out this list of the top Customer Journey Analytics Software products based on user satisfaction. A product's satisfaction score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers. [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.&title=Highest+Rated+Customer+Journey+Analytics+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-journey-analytics%3Ftab%3Dhighest_rated) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+Customer+Journey+Analytics+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-journey-analytics%3Ftab%3Dhighest_rated&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-journey-analytics%3Ftab%3Dhighest_rated) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+Customer+Journey+Analytics+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-journey-analytics%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+Customer+Journey+Analytics+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-journey-analytics%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") Filters The next elements are filters and will change the displayed results once they are selected. All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeMiddle EastAsiaNorth AmericaAfricaLatin AmericaANZ The Top 20 Customer Journey Analytics Software [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.&title=Highest+Rated+Customer+Journey+Analytics+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-journey-analytics%3Ftab%3Dhighest_rated) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+Customer+Journey+Analytics+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-journey-analytics%3Ftab%3Dhighest_rated&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-journey-analytics%3Ftab%3Dhighest_rated) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+Customer+Journey+Analytics+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-journey-analytics%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+Customer+Journey+Analytics+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-journey-analytics%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeMiddle EastAsiaNorth AmericaAfricaLatin AmericaANZ [Collapse AllExpand All](#) G2 Satisfaction Score Information Compare [Expand/Collapse HubSpot Marketing Hub](#) #1 [![HubSpot Marketing Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-marketing-hub.svg)](/products/hubspot-marketing-hub/reviews) [HubSpot Marketing Hub](/products/hubspot-marketing-hub/reviews "HubSpot Marketing Hub") 100 [Expand/Collapse HubSpot Marketing Hub](#) Overall Satisfaction Score 100 Top Industries of Reviewers: Computer Software 39% Information Technology and Services 24% Marketing and Advertising 24% Financial Services 12% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 8.7 Meets Requirements Average: 9.4 8.7 Ease of Doing Business With Average: 9.6 8.9 Ease of Setup Average: 9.2 8.4 Quality of Support Average: 9.6 8.5 Ease of Admin Average: 9.3 8.6 [Expand/Collapse Insider One](#) #2 [![Insider One](https://images.g2crowd.com/uploads/product/hd_favicon/6ef10bb2b86f91c767132efa3390f728/insider-one.svg)](/products/insider-one/reviews) [Insider One](/products/insider-one/reviews "Insider One") 99 [Expand/Collapse Insider One](#) Overall Satisfaction Score 99 Top Industries of Reviewers: Retail 61% Apparel & Fashion 20% Financial Services 9% Marketing and Advertising 9% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.6 Meets Requirements Average: 9.4 9.5 Ease of Doing Business With Average: 9.6 9.7 Ease of Setup Average: 9.2 9.3 Quality of Support Average: 9.6 9.7 Ease of Admin Average: 9.3 9.4 [Expand/Collapse Evam](#) #3 [![Evam](https://images.g2crowd.com/uploads/product/hd_favicon/032597752a331886e489819f21c6ab5e/evam.svg)](/products/evam/reviews) [Evam](/products/evam/reviews "Evam") 90 [Expand/Collapse Evam](#) Overall Satisfaction Score 90 Top Industries of Reviewers: Banking 55% Telecommunications 25% Retail 13% Financial Services 8% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.4 Meets Requirements Average: 9.4 9.7 Ease of Doing Business With Average: 9.6 9.9 Ease of Setup Average: 9.2 9.5 Quality of Support Average: 9.6 9.8 Ease of Admin Average: 9.3 9.7 [Expand/Collapse Glassbox](#) #4 [![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg)](/products/glassbox/reviews) [Glassbox](/products/glassbox/reviews "Glassbox") 90 [Expand/Collapse Glassbox](#) Overall Satisfaction Score 90 Top Industries of Reviewers: Financial Services 55% Retail 18% Insurance 18% Telecommunications 9% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.8 Meets Requirements Average: 9.4 9.8 Ease of Doing Business With Average: 9.6 9.8 Ease of Setup Average: 9.2 9.8 Quality of Support Average: 9.6 9.8 Ease of Admin Average: 9.3 10.0 [Expand/Collapse ContactPigeon](#) #5 [![ContactPigeon](https://images.g2crowd.com/uploads/product/hd_favicon/d2dc11b7cfd1a98f265f35c36e2c83db/contactpigeon.svg)](/products/contactpigeon/reviews) [ContactPigeon](/products/contactpigeon/reviews "ContactPigeon") 86 [Expand/Collapse ContactPigeon](#) Overall Satisfaction Score 86 Top Industries of Reviewers: Apparel & Fashion 34% Retail 28% Marketing and Advertising 21% Cosmetics 16% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.6 Meets Requirements Average: 9.4 9.8 Ease of Doing Business With Average: 9.6 10.0 Ease of Setup Average: 9.2 9.8 Quality of Support Average: 9.6 10.0 Ease of Admin Average: 9.3 9.9 [Expand/Collapse ConvertCart](#) #6 [![ConvertCart](https://images.g2crowd.com/uploads/product/hd_favicon/eef267c91dbce0b5b3c3c65e1ef8a628/convertcart.svg)](/products/convertcart/reviews) [ConvertCart](/products/convertcart/reviews "ConvertCart") 86 [Expand/Collapse ConvertCart](#) Overall Satisfaction Score 86 Top Industries of Reviewers: Retail 33% Health, Wellness and Fitness 25% Arts and Crafts 25% Apparel & Fashion 17% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 10.0 Meets Requirements Average: 9.4 10.0 Ease of Doing Business With Average: 9.6 10.0 Ease of Setup Average: 9.2 10.0 Quality of Support Average: 9.6 10.0 Ease of Admin Average: 9.3 10.0 [Expand/Collapse Braze](#) #7 [![Braze](https://images.g2crowd.com/uploads/product/hd_favicon/048489136cfe3c3bae96cb6be5abaa04/braze.svg)](/products/braze/reviews) [Braze](/products/braze/reviews "Braze") 86 [Expand/Collapse Braze](#) Overall Satisfaction Score 86 Top Industries of Reviewers: Financial Services 39% Health, Wellness and Fitness 21% Marketing and Advertising 20% Retail 20% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 8.5 Meets Requirements Average: 9.4 8.8 Ease of Doing Business With Average: 9.6 8.9 Ease of Setup Average: 9.2 7.9 Quality of Support Average: 9.6 8.5 Ease of Admin Average: 9.3 8.4 [Expand/Collapse Nvecta](#) #8 [![Nvecta](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5e2f21133d474e25e4ce116cdc2f8b27/nvecta.png)](/products/nvecta/reviews) [Nvecta](/products/nvecta/reviews "Nvecta") 84 [Expand/Collapse Nvecta](#) Overall Satisfaction Score 84 Top Industries of Reviewers: Marketing and Advertising 79% Computer Software 12% Information Technology and Services 6% Consumer Services 4% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.7 Meets Requirements Average: 9.4 9.7 Ease of Doing Business With Average: 9.6 9.7 Ease of Setup Average: 9.2 9.8 Quality of Support Average: 9.6 9.8 Ease of Admin Average: 9.3 9.6 [Expand/Collapse B2Metric](#) #9 [![B2Metric](https://images.g2crowd.com/uploads/product/hd_favicon/4a01c659f7079427d98cefb442a0f984/b2metric.svg)](/products/b2metric/reviews) [B2Metric](/products/b2metric/reviews "B2Metric") 84 [Expand/Collapse B2Metric](#) Overall Satisfaction Score 84 Top Industries of Reviewers: Computer Software 37% Financial Services 26% Information Technology and Services 21% Telecommunications 16% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.9 Meets Requirements Average: 9.4 9.9 Ease of Doing Business With Average: 9.6 10.0 Ease of Setup Average: 9.2 9.9 Quality of Support Average: 9.6 10.0 Ease of Admin Average: 9.3 10.0 [Expand/Collapse ChurnZero](#) #10 [![ChurnZero](https://images.g2crowd.com/uploads/product/hd_favicon/406ee354cde7795c1eda6dbbfc881232/churnzero.svg)](/products/churnzero/reviews) [ChurnZero](/products/churnzero/reviews "ChurnZero") 80 [Expand/Collapse ChurnZero](#) Overall Satisfaction Score 80 Top Industries of Reviewers: Computer Software 61% Information Technology and Services 24% Computer & Network Security 10% Marketing and Advertising 5% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.0 Meets Requirements Average: 9.4 9.2 Ease of Doing Business With Average: 9.6 9.7 Ease of Setup Average: 9.2 8.9 Quality of Support Average: 9.6 9.6 Ease of Admin Average: 9.3 9.0 [Expand/Collapse Trendemon](#) #11 [![Trendemon](https://images.g2crowd.com/uploads/product/hd_favicon/7744900c3b6372e455eca588ba9d00ed/trendemon.svg)](/products/trendemon/reviews) [Trendemon](/products/trendemon/reviews "Trendemon") 80 [Expand/Collapse Trendemon](#) Overall Satisfaction Score 80 Top Industries of Reviewers: Computer Software 44% Computer & Network Security 28% Marketing and Advertising 22% Internet 6% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.8 Meets Requirements Average: 9.4 9.8 Ease of Doing Business With Average: 9.6 10.0 Ease of Setup Average: 9.2 9.3 Quality of Support Average: 9.6 10.0 Ease of Admin Average: 9.3 9.9 [Expand/Collapse Swan AI](#) #12 [![Swan AI](https://images.g2crowd.com/uploads/product/hd_favicon/05123015d6cc950775e6a0c70ffe04aa/swan-ai.svg)](/products/swan-ai/reviews) [Swan AI](/products/swan-ai/reviews "Swan AI") 78 [Expand/Collapse Swan AI](#) Overall Satisfaction Score 78 Top Industries of Reviewers: Retail 80% Computer Software 7% Cosmetics 7% Information Technology and Services 7% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.7 Meets Requirements Average: 9.4 9.8 Ease of Doing Business With Average: 9.6 10.0 Ease of Setup Average: 9.2 9.7 Quality of Support Average: 9.6 9.8 Ease of Admin Average: 9.3 9.6 [Expand/Collapse WebEngage](#) #13 [![WebEngage](https://images.g2crowd.com/uploads/product/hd_favicon/037a48e05d1db50732f495775864004e/webengage.svg)](/products/webengage/reviews) [WebEngage](/products/webengage/reviews "WebEngage") 73 [Expand/Collapse WebEngage](#) Overall Satisfaction Score 73 Top Industries of Reviewers: Education Management 33% Financial Services 32% Health, Wellness and Fitness 18% E-Learning 17% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.0 Meets Requirements Average: 9.4 8.9 Ease of Doing Business With Average: 9.6 9.3 Ease of Setup Average: 9.2 8.9 Quality of Support Average: 9.6 9.0 Ease of Admin Average: 9.3 8.8 [Expand/Collapse Webeyez](#) #14 [![Webeyez](https://images.g2crowd.com/uploads/product/hd_favicon/2b83033b9e3be64bbcdb69cca99f3984/webeyez.png)](/products/webeyez/reviews) [Webeyez](/products/webeyez/reviews "Webeyez") 73 [Expand/Collapse Webeyez](#) Overall Satisfaction Score 73 Top Industries of Reviewers: Retail 50% Furniture 25% Consumer Goods 13% Computer Software 13% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.3 Meets Requirements Average: 9.4 9.8 Ease of Doing Business With Average: 9.6 10.0 Ease of Setup Average: 9.2 9.5 Quality of Support Average: 9.6 10.0 Ease of Admin Average: 9.3 9.3 [Expand/Collapse Contentsquare](#) #15 [![Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/65e33ca9d459546fe0def649d5bfb459/contentsquare.svg)](/products/contentsquare/reviews) [Contentsquare](/products/contentsquare/reviews "Contentsquare") 73 [Expand/Collapse Contentsquare](#) Overall Satisfaction Score 73 Top Industries of Reviewers: Retail 46% Apparel & Fashion 30% Telecommunications 15% Insurance 10% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 8.4 Meets Requirements Average: 9.4 8.9 Ease of Doing Business With Average: 9.6 9.4 Ease of Setup Average: 9.2 8.2 Quality of Support Average: 9.6 9.4 Ease of Admin Average: 9.3 8.7 [Expand/Collapse Custify](#) #16 [![Custify](https://images.g2crowd.com/uploads/product/hd_favicon/56a133f2489dd3b4b3a4fb07bd3b90f9/custify.svg)](/products/custify/reviews) [Custify](/products/custify/reviews "Custify") 72 [Expand/Collapse Custify](#) Overall Satisfaction Score 72 Top Industries of Reviewers: Computer Software 67% Information Technology and Services 15% Higher Education 11% Marketing and Advertising 7% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.4 Meets Requirements Average: 9.4 9.3 Ease of Doing Business With Average: 9.6 10.0 Ease of Setup Average: 9.2 9.3 Quality of Support Average: 9.6 9.6 Ease of Admin Average: 9.3 9.4 [Expand/Collapse Dataroid](#) #17 [![Dataroid](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ea5cc391d272ba01d9f4cecc6107e1f7/dataroid.png)](/products/dataroid/reviews) [Dataroid](/products/dataroid/reviews "Dataroid") 72 [Expand/Collapse Dataroid](#) Overall Satisfaction Score 72 Top Industries of Reviewers: Banking 71% Financial Services 21% Automotive 5% Information Technology and Services 3% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.4 Meets Requirements Average: 9.4 9.2 Ease of Doing Business With Average: 9.6 9.4 Ease of Setup Average: 9.2 9.4 Quality of Support Average: 9.6 9.9 Ease of Admin Average: 9.3 8.5 [Expand/Collapse Netcore Customer Engagement Platform](#) #18 [![Netcore Customer Engagement Platform](https://images.g2crowd.com/uploads/product/hd_favicon/cf3a69264b02d10f58ece214fa68a597/netcore-customer-engagement-platform.svg)](/products/netcore-customer-engagement-platform/reviews) [Netcore Customer Engagement Platform](/products/netcore-customer-engagement-platform/reviews "Netcore Customer Engagement Platform") 72 [Expand/Collapse Netcore Customer Engagement Platform](#) Overall Satisfaction Score 72 Top Industries of Reviewers: Financial Services 52% Apparel & Fashion 17% Insurance 17% Banking 14% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.3 Meets Requirements Average: 9.4 9.0 Ease of Doing Business With Average: 9.6 9.3 Ease of Setup Average: 9.2 9.1 Quality of Support Average: 9.6 9.4 Ease of Admin Average: 9.3 9.3 [Expand/Collapse Dotdigital](#) #19 [![Dotdigital](https://images.g2crowd.com/uploads/product/hd_favicon/fa64090a79b0dbe361cb5e7ad73b2f97/dotdigital.svg)](/products/dotdigital/reviews) [Dotdigital](/products/dotdigital/reviews "Dotdigital") 71 [Expand/Collapse Dotdigital](#) Overall Satisfaction Score 71 Top Industries of Reviewers: Non-Profit Organization Management 32% Retail 30% Marketing and Advertising 25% Consumer Goods 13% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.2 Meets Requirements Average: 9.4 9.0 Ease of Doing Business With Average: 9.6 9.4 Ease of Setup Average: 9.2 8.7 Quality of Support Average: 9.6 9.6 Ease of Admin Average: 9.3 8.8 [Expand/Collapse Usermaven](#) #20 [![Usermaven](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f0ab107d954e5e159313ada9d10965c5/usermaven.jpg)](/products/usermaven/reviews) [Usermaven](/products/usermaven/reviews "Usermaven") 71 [Expand/Collapse Usermaven](#) Overall Satisfaction Score 71 Top Industries of Reviewers: Marketing and Advertising 67% Computer Software 20% Consumer Electronics 7% Commercial Real Estate 7% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.7 Meets Requirements Average: 9.4 9.7 Ease of Doing Business With Average: 9.6 9.4 Ease of Setup Average: 9.2 9.6 Quality of Support Average: 9.6 9.5 Ease of Admin Average: 9.3 9.4