Overall Satisfaction Score
100
The Top 20 Customer Journey Analytics Software
Check out this list of the top Customer Journey Analytics Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
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The Top 20 Customer Journey Analytics Software
Top Industries of Reviewers:
Computer Software
40%
Marketing and Advertising
25%
Information Technology and Services
23%
Financial Services
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.7
Meets Requirements
Average: 9.4
8.7
Ease of Doing Business With
Average: 9.6
8.9
Ease of Setup
Average: 9.3
8.4
Quality of Support
Average: 9.6
8.5
Ease of Admin
Average: 9.4
8.6
Overall Satisfaction Score
99
Top Industries of Reviewers:
Retail
61%
Apparel & Fashion
21%
Marketing and Advertising
9%
Consumer Electronics
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.6
9.7
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.6
9.7
Ease of Admin
Average: 9.4
9.5
Overall Satisfaction Score
93
Top Industries of Reviewers:
Financial Services
55%
Retail
18%
Insurance
18%
Telecommunications
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.9
Meets Requirements
Average: 9.4
9.9
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.3
9.9
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 9.4
10.0
Overall Satisfaction Score
91
Top Industries of Reviewers:
Banking
55%
Telecommunications
25%
Retail
14%
Financial Services
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.4
9.7
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.3
9.6
Quality of Support
Average: 9.6
9.8
Ease of Admin
Average: 9.4
9.7
Overall Satisfaction Score
87
Top Industries of Reviewers:
Retail
33%
Health, Wellness and Fitness
25%
Arts and Crafts
25%
Apparel & Fashion
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
10.0
Meets Requirements
Average: 9.4
10.0
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.3
10.0
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.4
10.0
Overall Satisfaction Score
87
Top Industries of Reviewers:
Apparel & Fashion
32%
Retail
29%
Marketing and Advertising
20%
Cosmetics
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.7
Meets Requirements
Average: 9.4
9.8
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.3
9.8
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.4
9.9
Overall Satisfaction Score
85
Top Industries of Reviewers:
Marketing and Advertising
79%
Computer Software
12%
Information Technology and Services
6%
Consumer Services
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.7
Meets Requirements
Average: 9.4
9.7
Ease of Doing Business With
Average: 9.6
9.7
Ease of Setup
Average: 9.3
9.8
Quality of Support
Average: 9.6
9.8
Ease of Admin
Average: 9.4
9.6
Overall Satisfaction Score
85
Top Industries of Reviewers:
Computer Software
37%
Financial Services
26%
Information Technology and Services
21%
Telecommunications
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.9
Meets Requirements
Average: 9.4
9.9
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.3
9.9
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 9.4
10.0
Overall Satisfaction Score
81
Top Industries of Reviewers:
Computer Software
44%
Computer & Network Security
28%
Marketing and Advertising
22%
Internet
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.4
9.8
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.4
10.0
Overall Satisfaction Score
81
Top Industries of Reviewers:
Computer Software
60%
Information Technology and Services
24%
Computer & Network Security
10%
Marketing and Advertising
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.9
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.6
9.7
Ease of Setup
Average: 9.3
8.8
Quality of Support
Average: 9.6
9.6
Ease of Admin
Average: 9.4
8.9
Overall Satisfaction Score
76
Top Industries of Reviewers:
Retail
80%
Computer Software
7%
Cosmetics
7%
Information Technology and Services
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.4
9.7
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.3
9.6
Quality of Support
Average: 9.6
9.7
Ease of Admin
Average: 9.4
9.6
Overall Satisfaction Score
75
Top Industries of Reviewers:
Financial Services
37%
Health, Wellness and Fitness
23%
Marketing and Advertising
22%
Retail
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.5
Meets Requirements
Average: 9.4
8.7
Ease of Doing Business With
Average: 9.6
8.8
Ease of Setup
Average: 9.3
7.9
Quality of Support
Average: 9.6
8.5
Ease of Admin
Average: 9.4
8.4
Overall Satisfaction Score
75
Top Industries of Reviewers:
Education Management
33%
Financial Services
31%
E-Learning
18%
Information Technology and Services
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.1
Meets Requirements
Average: 9.4
9.0
Ease of Doing Business With
Average: 9.6
9.2
Ease of Setup
Average: 9.3
8.8
Quality of Support
Average: 9.6
9.0
Ease of Admin
Average: 9.4
8.9
Overall Satisfaction Score
73
Top Industries of Reviewers:
Computer Software
63%
Information Technology and Services
21%
Apparel & Fashion
11%
Civic & Social Organization
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.4
9.5
Ease of Doing Business With
Average: 9.6
9.5
Ease of Setup
Average: 9.3
9.7
Quality of Support
Average: 9.6
9.2
Ease of Admin
Average: 9.4
9.5
Overall Satisfaction Score
73
Top Industries of Reviewers:
Marketing and Advertising
67%
Computer Software
20%
Consumer Electronics
7%
Commercial Real Estate
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.4
9.7
Ease of Doing Business With
Average: 9.6
9.4
Ease of Setup
Average: 9.3
9.6
Quality of Support
Average: 9.6
9.4
Ease of Admin
Average: 9.4
9.5
Overall Satisfaction Score
73
Top Industries of Reviewers:
Non-Profit Organization Management
34%
Retail
30%
Marketing and Advertising
23%
Consumer Goods
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.6
9.4
Ease of Setup
Average: 9.3
8.7
Quality of Support
Average: 9.6
9.5
Ease of Admin
Average: 9.4
8.8
Overall Satisfaction Score
72
Top Industries of Reviewers:
Financial Services
52%
Insurance
17%
Apparel & Fashion
16%
Banking
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.4
9.0
Ease of Doing Business With
Average: 9.6
9.2
Ease of Setup
Average: 9.3
9.1
Quality of Support
Average: 9.6
9.3
Ease of Admin
Average: 9.4
9.2
Overall Satisfaction Score
72
Top Industries of Reviewers:
Retail
50%
Furniture
25%
Consumer Goods
13%
Computer Software
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.4
9.8
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.3
9.5
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.4
9.2
Overall Satisfaction Score
72
Top Industries of Reviewers:
Computer Software
67%
Information Technology and Services
16%
Higher Education
11%
Marketing and Advertising
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.4
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.6
9.6
Ease of Admin
Average: 9.4
9.3
Overall Satisfaction Score
69
Top Industries of Reviewers:
Telecommunications
57%
Food & Beverages
14%
Hospital & Health Care
14%
Automotive
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.7
Meets Requirements
Average: 9.4
8.9
Ease of Doing Business With
Average: 9.6
9.6
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.6
9.6
Ease of Admin
Average: 9.4
9.6
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