# The Top 20 Easiest To Use Customer Journey Analytics Software See the top Customer Journey Analytics Software products based on usability ratings. A product’s usability score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences. [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+Customer+Journey+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+Customer+Journey+Analytics+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-journey-analytics%3Ftab%3Deasiest_to_use) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+Customer+Journey+Analytics+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-journey-analytics%3Ftab%3Deasiest_to_use&via=G2dotcom) 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"mail")](mailto:?subject=Easiest+To+Use+Customer+Journey+Analytics+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-journey-analytics%3Ftab%3Deasiest_to_use%0aSee+the+top+Customer+Journey+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") The Top 20 Easiest To Use Customer Journey Analytics Software [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+Customer+Journey+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+Customer+Journey+Analytics+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-journey-analytics%3Ftab%3Deasiest_to_use) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+Customer+Journey+Analytics+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-journey-analytics%3Ftab%3Deasiest_to_use&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-journey-analytics%3Ftab%3Deasiest_to_use) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Easiest+To+Use+Customer+Journey+Analytics+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-journey-analytics%3Ftab%3Deasiest_to_use%0aSee+the+top+Customer+Journey+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Easiest+To+Use+Customer+Journey+Analytics+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-journey-analytics%3Ftab%3Deasiest_to_use%0aSee+the+top+Customer+Journey+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") [Collapse AllExpand All](#) Usability Score Compare [Expand/Collapse Glassbox](#) #1 [![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox")](/products/glassbox/reviews) [Glassbox](/products/glassbox/reviews) 9.6 [Expand/Collapse Glassbox](#) Overall Usability Score 9.6 Usability Score Breakdown Ease of Admin Average: 9.1 10.0 Ease of Use Average: 9.2 9.8 Meets Requirements Average: 9.2 9.8 Customer Segment Breakdown Small Business 5% Mid Market 18% Enterprise 77% [Expand/Collapse Insider One](#) #2 [![Insider One](https://images.g2crowd.com/uploads/product/hd_favicon/6ef10bb2b86f91c767132efa3390f728/insider-one.svg "Insider One")](/products/insider-one/reviews) [Insider One](/products/insider-one/reviews) 9.3 [Expand/Collapse Insider One](#) Overall Usability Score 9.3 Usability Score Breakdown Ease of Admin Average: 9.1 9.3 Ease of Use Average: 9.2 9.5 Meets Requirements Average: 9.2 9.4 Customer Segment Breakdown Small Business 28% Mid Market 46% Enterprise 27% [Expand/Collapse ContactPigeon](#) #3 [![ContactPigeon](https://images.g2crowd.com/uploads/product/hd_favicon/d2dc11b7cfd1a98f265f35c36e2c83db/contactpigeon.svg "ContactPigeon")](/products/contactpigeon/reviews) [ContactPigeon](/products/contactpigeon/reviews) 9.3 [Expand/Collapse ContactPigeon](#) Overall Usability Score 9.3 Usability Score Breakdown Ease of Admin Average: 9.1 9.9 Ease of Use Average: 9.2 9.5 Meets Requirements Average: 9.2 9.8 Customer Segment Breakdown Small Business 62% Mid Market 33% Enterprise 5% [Expand/Collapse Evam](#) #4 [![Evam](https://images.g2crowd.com/uploads/product/hd_favicon/032597752a331886e489819f21c6ab5e/evam.svg "Evam")](/products/evam/reviews) [Evam](/products/evam/reviews) 9.3 [Expand/Collapse Evam](#) Overall Usability Score 9.3 Usability Score Breakdown Ease of Admin Average: 9.1 9.6 Ease of Use Average: 9.2 9.3 Meets Requirements Average: 9.2 9.7 Customer Segment Breakdown Small Business 29% Mid Market 35% Enterprise 36% [Expand/Collapse Netcore Customer Engagement Platform](#) #5 [![Netcore Customer Engagement Platform](https://images.g2crowd.com/uploads/product/hd_favicon/cf3a69264b02d10f58ece214fa68a597/netcore-customer-engagement-platform.svg "Netcore Customer Engagement Platform")](/products/netcore-customer-engagement-platform/reviews) [Netcore Customer Engagement Platform](/products/netcore-customer-engagement-platform/reviews) 9.0 [Expand/Collapse Netcore Customer Engagement Platform](#) Overall Usability Score 9.0 Usability Score Breakdown Ease of Admin Average: 9.1 9.2 Ease of Use Average: 9.2 9.1 Meets Requirements Average: 9.2 8.9 Customer Segment Breakdown Small Business 18% Mid Market 48% Enterprise 34% [Expand/Collapse ChurnZero](#) #6 [![ChurnZero](https://images.g2crowd.com/uploads/product/hd_favicon/406ee354cde7795c1eda6dbbfc881232/churnzero.svg "ChurnZero")](/products/churnzero/reviews) [ChurnZero](/products/churnzero/reviews) 9.0 [Expand/Collapse ChurnZero](#) Overall Usability Score 9.0 Usability Score Breakdown Ease of Admin Average: 9.1 8.9 Ease of Use Average: 9.2 8.8 Meets Requirements Average: 9.2 9.1 Customer Segment Breakdown Small Business 28% Mid Market 63% Enterprise 9% [Expand/Collapse Klaviyo](#) #7 [![Klaviyo](https://images.g2crowd.com/uploads/product/hd_favicon/b6df098261e7029181e27856a1b3934b/klaviyo.svg "Klaviyo")](/products/klaviyo/reviews) [Klaviyo](/products/klaviyo/reviews) 9.0 [Expand/Collapse Klaviyo](#) Overall Usability Score 9.0 Usability Score Breakdown Ease of Admin Average: 9.1 9.3 Ease of Use Average: 9.2 8.8 Meets Requirements Average: 9.2 9.1 Customer Segment Breakdown Small Business 82% Mid Market 16% Enterprise 2% [Expand/Collapse Dotdigital](#) #8 [![Dotdigital](https://images.g2crowd.com/uploads/product/hd_favicon/2885a17bfed3aea5feb1bb9f11865a7a/dotdigital.svg "Dotdigital")](/products/dotdigital/reviews) [Dotdigital](/products/dotdigital/reviews) 9.0 [Expand/Collapse Dotdigital](#) Overall Usability Score 9.0 Usability Score Breakdown Ease of Admin Average: 9.1 8.5 Ease of Use Average: 9.2 9.1 Meets Requirements Average: 9.2 8.9 Customer Segment Breakdown Small Business 40% Mid Market 47% Enterprise 13% [Expand/Collapse Swan AI](#) #9 [![Swan AI](https://images.g2crowd.com/uploads/product/hd_favicon/05123015d6cc950775e6a0c70ffe04aa/swan-ai.svg "Swan AI")](/products/swan-ai/reviews) [Swan AI](/products/swan-ai/reviews) 8.9 [Expand/Collapse Swan AI](#) Overall Usability Score 8.9 Usability Score Breakdown Ease of Admin Average: 9.1 9.6 Ease of Use Average: 9.2 9.7 Meets Requirements Average: 9.2 9.7 Customer Segment Breakdown Small Business 19% Mid Market 38% Enterprise 43% [Expand/Collapse WebEngage](#) #10 [![WebEngage](https://images.g2crowd.com/uploads/product/hd_favicon/037a48e05d1db50732f495775864004e/webengage.svg "WebEngage")](/products/webengage/reviews) [WebEngage](/products/webengage/reviews) 8.8 [Expand/Collapse WebEngage](#) Overall Usability Score 8.8 Usability Score Breakdown Ease of Admin Average: 9.1 8.6 Ease of Use Average: 9.2 8.9 Meets Requirements Average: 9.2 8.8 Customer Segment Breakdown Small Business 27% Mid Market 56% Enterprise 17% [Expand/Collapse Nvecta](#) #11 [![Nvecta](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5e2f21133d474e25e4ce116cdc2f8b27/nvecta.png "Nvecta")](/products/nvecta/reviews) [Nvecta](/products/nvecta/reviews) 8.8 [Expand/Collapse Nvecta](#) Overall Usability Score 8.8 Usability Score Breakdown Ease of Admin Average: 9.1 9.5 Ease of Use Average: 9.2 9.7 Meets Requirements Average: 9.2 9.6 Customer Segment Breakdown Small Business 69% Mid Market 28% Enterprise 3% [Expand/Collapse Zipy](#) #12 [![Zipy](https://images.g2crowd.com/uploads/product/hd_favicon/054d1bf6e7c7561c976b90a585b35022/zipy.svg "Zipy")](/products/zipy/reviews) [Zipy](/products/zipy/reviews) 8.7 [Expand/Collapse Zipy](#) Overall Usability Score 8.7 Usability Score Breakdown Ease of Admin Average: 9.1 9.3 Ease of Use Average: 9.2 9.8 Meets Requirements Average: 9.2 9.4 Customer Segment Breakdown Small Business 65% Mid Market 23% Enterprise 12% [Expand/Collapse Dreamdata](#) #13 [![Dreamdata](https://images.g2crowd.com/uploads/product/hd_favicon/a2b5186c6498066b6642fa08a36b6c25/dreamdata%282%29.svg "Dreamdata")](/products/dreamdata/reviews) [Dreamdata](/products/dreamdata/reviews) 8.7 [Expand/Collapse Dreamdata](#) Overall Usability Score 8.7 Usability Score Breakdown Ease of Admin Average: 9.1 8.9 Ease of Use Average: 9.2 8.2 Meets Requirements Average: 9.2 9.0 Customer Segment Breakdown Small Business 34% Mid Market 60% Enterprise 6% [Expand/Collapse Custify](#) #14 [![Custify](https://images.g2crowd.com/uploads/product/hd_favicon/56a133f2489dd3b4b3a4fb07bd3b90f9/custify.svg "Custify")](/products/custify/reviews) [Custify](/products/custify/reviews) 8.6 [Expand/Collapse Custify](#) Overall Usability Score 8.6 Usability Score Breakdown Ease of Admin Average: 9.1 9.2 Ease of Use Average: 9.2 9.3 Meets Requirements Average: 9.2 9.2 Customer Segment Breakdown Small Business 64% Mid Market 33% Enterprise 3% [Expand/Collapse Usermaven](#) #15 [![Usermaven](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f0ab107d954e5e159313ada9d10965c5/usermaven.jpg "Usermaven")](/products/usermaven/reviews) [Usermaven](/products/usermaven/reviews) 8.6 [Expand/Collapse Usermaven](#) Overall Usability Score 8.6 Usability Score Breakdown Ease of Admin Average: 9.1 9.3 Ease of Use Average: 9.2 9.6 Meets Requirements Average: 9.2 9.7 Customer Segment Breakdown Small Business 97% Mid Market 3% [Expand/Collapse indigitall](#) #16 [![indigitall](https://images.g2crowd.com/uploads/product/hd_favicon/d344a64f2e082e0f6c6bc6b7755175bf/indigitall.svg "indigitall")](/products/indigitall/reviews) [indigitall](/products/indigitall/reviews) 8.6 [Expand/Collapse indigitall](#) Overall Usability Score 8.6 Usability Score Breakdown Ease of Admin Average: 9.1 9.6 Ease of Use Average: 9.2 9.8 Meets Requirements Average: 9.2 8.9 Customer Segment Breakdown Small Business 40% Mid Market 46% Enterprise 14% [Expand/Collapse HubSpot Marketing Hub](#) #17 [![HubSpot Marketing Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-marketing-hub.svg "HubSpot Marketing Hub")](/products/hubspot-marketing-hub/reviews) [HubSpot Marketing Hub](/products/hubspot-marketing-hub/reviews) 8.6 [Expand/Collapse HubSpot Marketing Hub](#) Overall Usability Score 8.6 Usability Score Breakdown Ease of Admin Average: 9.1 8.3 Ease of Use Average: 9.2 8.5 Meets Requirements Average: 9.2 8.5 Customer Segment Breakdown Small Business 53% Mid Market 41% Enterprise 6% [Expand/Collapse Braze](#) #18 [![Braze](https://images.g2crowd.com/uploads/product/hd_favicon/048489136cfe3c3bae96cb6be5abaa04/braze.svg "Braze")](/products/braze/reviews) [Braze](/products/braze/reviews) 8.6 [Expand/Collapse Braze](#) Overall Usability Score 8.6 Usability Score Breakdown Ease of Admin Average: 9.1 8.2 Ease of Use Average: 9.2 8.3 Meets Requirements Average: 9.2 8.6 Customer Segment Breakdown Small Business 17% Mid Market 56% Enterprise 27% [Expand/Collapse Contentsquare](#) #19 [![Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/65e33ca9d459546fe0def649d5bfb459/contentsquare.svg "Contentsquare")](/products/contentsquare/reviews) [Contentsquare](/products/contentsquare/reviews) 8.6 [Expand/Collapse Contentsquare](#) Overall Usability Score 8.6 Usability Score Breakdown Ease of Admin Average: 9.1 8.5 Ease of Use Average: 9.2 8.2 Meets Requirements Average: 9.2 8.8 Customer Segment Breakdown Small Business 18% Mid Market 34% Enterprise 48% [Expand/Collapse MoEngage](#) #20 [![MoEngage](https://images.g2crowd.com/uploads/product/hd_favicon/83adfbfdcb23e3dc26f5ef3fcd5713fd/moengage.svg "MoEngage")](/products/moengage/reviews) [MoEngage](/products/moengage/reviews) 8.5 [Expand/Collapse MoEngage](#) Overall Usability Score 8.5 Usability Score Breakdown Ease of Admin Average: 9.1 9.0 Ease of Use Average: 9.2 9.3 Meets Requirements Average: 9.2 9.1 Customer Segment Breakdown Small Business 23% Mid Market 55% Enterprise 22%