# Best Customer Identity and Access Management (CIAM) Software - Page 6

## How Many Customer Identity and Access Management (CIAM) Software Products Does G2 Track?

**Total Products under this Category:** 107

### Category Stats (Aug 2026)

- **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** miniOrange Identity & Access Management (+0.77%) - Among all products in this category, miniOrange Identity & Access Management recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Customer Identity and Access Management (CIAM) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 8,100+ Authentic Reviews
- 107+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Customer Identity and Access Management (CIAM) Software
 ![G2 Grid® for Customer Identity and Access Management (CIAM) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/customer-identity-and-access-management-ciam/grids.png?focus%5B%5D=1927&focus%5B%5D=633&focus%5B%5D=22264&focus%5B%5D=3858&focus%5B%5D=135981&focus%5B%5D=20165&focus%5B%5D=30591&focus%5B%5D=1195971)

Highlighted products: Salesforce Headless 360 Platform (formerly Salesforce Platform), Okta, Auth0, IBM Verify CIAM, Supabase, Amazon Cognito, Ping Identity, and Microsoft Entra External ID.

Underlying data: [Grid® JSON](https://www.g2.com/categories/customer-identity-and-access-management-ciam/grids.json?focus%5B%5D=agentforce-360-platform-formerly-salesforce-platform&focus%5B%5D=okta&focus%5B%5D=auth0&focus%5B%5D=ibm-verify-ciam&focus%5B%5D=supabase-supabase&focus%5B%5D=amazon-cognito&focus%5B%5D=ping-identity&focus%5B%5D=microsoft-entra-external-id)

**Sponsored**

### Google Cloud Identity & Access Management (IAM)

Fine-grained access control and visibility for centrally managing cloud resources.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1251&secure%5Bchosen_at%5D=2026-08-06T14%3A31%3A52Z&secure%5Bdisplayable_resource_id%5D=1251&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1251&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=21375&secure%5Bresource_id%5D=1251&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-identity-and-access-management-ciam%3Fpage%3D6&secure%5Btoken%5D=a7b2ffedf737558743da79fecf97e893c22cd716f591d039306303f99f17b8d2&secure%5Burl%5D=https%3A%2F%2Fcloud.google.com%2Fidentity%3Futm_source%3DG2%26utm_medium%3Ddisplay%26utm_campaign%3DCloud-SS-DR-GCP-1713658-GCP-DR-NA-US-en-G2-Display-Banner-All-%2525epid%21-%2525ecid%21-iam%26utm_content%3D%257Bdevice%257D-%257Badgroupid%257D-%257Bnetwork%257D-%257Btargetid%257D-%257Bloc_physical_ms%257D-%257Bcampaignid%257D&secure%5Burl_type%5D=custom_url)

### [fieldprint](https://www.g2.com/products/fieldprint/reviews)

Fieldprint provides a unique suite of identity management services unparalleled in breadth, sophistication and user-friendliness.

#### Who Is the Company Behind fieldprint?

- **Seller:** [fieldprint](https://www.g2.com/sellers/fieldprint)
- **Year Founded:** 2004
- **HQ Location:** United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=73f6ef2857566c9ec12287658e14e70b5febf067d96f648028bce3e1110a83b3&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffieldprint&secure%5Burl_type%5D=linkedin_company_website)  
73 employees on LinkedIn®

### [Fischer Identity](https://www.g2.com/products/fischer-identity/reviews)

Fischer Identity is a leading developer of enterprise Identity and Access Management (IAM) solutions based on the Zero Trust model. Our products simplify, accelerate and automate the complex task of IAM with cloud-based solutions leveraging the AWS infrastructure without limits of scalability or reach, and ensures constant access to innovation. Fischer Identity solutions are flexible and empowers your organization to build a secure identity management program. Zero Trust starts with Identity.

**Average Rating:** 4.3/5.0

**Total Reviews:** 3

#### Who Is the Company Behind Fischer Identity?

- **Seller:** [Fischer Identity](https://www.g2.com/sellers/fischer-identity)
- **Year Founded:** 2005
- **HQ Location:** Naples, FL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fac3b24c5eae4b1c8706ffc2e63e7cffe48628f066df09d3ab64e38ee1dcfdee&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffischeridentity%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®
- **Phone:** 800-776-7258

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Are Recent G2 Reviews of Fischer Identity?

**["Seamless Identity Management with Fischer Identity"](https://www.g2.com/survey_responses/fischer-identity-review-10060949)**

**Rating:** 5.0/5.0 stars

_— Ghanshyam T._

[Read full review](https://www.g2.com/survey_responses/fischer-identity-review-10060949)

**["Empowering Secure Access Management"](https://www.g2.com/survey_responses/fischer-identity-review-9571453)**

**Rating:** 4.0/5.0 stars

_— Leena S._

[Read full review](https://www.g2.com/survey_responses/fischer-identity-review-9571453)

### [Gemalto Ezio](https://www.g2.com/products/gemalto-ezio/reviews)

The Gemalto Toolkit has been designed to support the changing needs of the online banking business. Its modular and scalable approach allows for fast and simple roll-out of two-factor based authentication devices – accelerating time-to-market and enabling a seamless integration to existing backend solutions.

#### Who Is the Company Behind Gemalto Ezio?

- **Seller:** [Thales Group](https://www.g2.com/sellers/thales-group)
- **HQ Location:** Austin, Texas
- **Twitter:** @ThalesCloudSec  
6,935 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6e2851e1a59f8d20bde4bcb61853df023b359c511759b122b0978397a41c6e7e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthalessoftwaremonetization%2F&secure%5Burl_type%5D=linkedin_company_website)  
46 employees on LinkedIn®
- **Ownership:** EPA:HO
- **Total Revenue (USD mm):** $15,854

### [Identity Governance and Access Control](https://www.g2.com/products/identity-governance-and-access-control/reviews)

SecurEnds provides a cloud born Identity Governance solution that allows organizations to secure identities, protect against potential breaches, and meet security compliance. Using SecurEnds' platform, organizations can securely and effectively do Access Certifications, Access Request, Identity Risk & Analytics and Cloud Identity & Access Management. More than 125 satisfied customers rely on SecurEnds to meet access controls for SOX, HIPAA, PCI, HITRUST, and many other compliance audits.

#### Who Is the Company Behind Identity Governance and Access Control?

- **Seller:** [SecurEnds](https://www.g2.com/sellers/securends)
- **Year Founded:** 2017
- **HQ Location:** Atlanta, US
- **Twitter:** @securends  
69 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7a5bcc93f389886b8a463cc8c2ed4e1ea7fade745c71aeec6c38077453c6b02c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsecurends&secure%5Burl_type%5D=linkedin_company_website)  
64 employees on LinkedIn®

### [ID.me](https://www.g2.com/products/id-me/reviews)

ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million users, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.

**Average Rating:** 4.6/5.0

**Total Reviews:** 55

#### How Do G2 Users Rate ID.me?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)

#### Who Is the Company Behind ID.me?

- **Seller:** [ID.Me](https://www.g2.com/sellers/id-me-4d9ab807-7930-43cb-af3a-ac4e0d94bb33)
- **Year Founded:** 2010
- **HQ Location:** McLean, US
- **Twitter:** @IDme  
20,629 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8b991390e9d3307c9cf0a58e2522c44543c5ac33342e535954791dadd376e6c0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fid.me%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,171 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 38% Medium, 32% Small

#### What Are Recent G2 Reviews of ID.me?

**["Effortless Setup and Trusted Verification with ID.me"](https://www.g2.com/survey_responses/id-me-review-12723684)**

**Rating:** 5.0/5.0 stars

_— Jordan D._

[Read full review](https://www.g2.com/survey_responses/id-me-review-12723684)

**["Highly Recommend ID.me"](https://www.g2.com/survey_responses/id-me-review-6693691)**

**Rating:** 5.0/5.0 stars

_— Jill T._

[Read full review](https://www.g2.com/survey_responses/id-me-review-6693691)

#### What Are G2 Users Discussing About ID.me?

- [How do I verify my identity for unemployment?](https://www.g2.com/discussions/how-do-i-verify-my-identity-for-unemployment)
- [Does ID.me have an app?](https://www.g2.com/discussions/does-id-me-have-an-app)
- [What is the ID.me app for?](https://www.g2.com/discussions/what-is-the-id-me-app-for)
- [Is ID.me legit and safe?](https://www.g2.com/discussions/is-id-me-legit-and-safe) - 1 comment

### [Ilex](https://www.g2.com/products/ilex-international-ilex/reviews)

We offer a full platform and proven expertise to support your identity and access management (IAM) strategy

#### Who Is the Company Behind Ilex?

- **Seller:** [Ilex International](https://www.g2.com/sellers/ilex-international)
- **Year Founded:** 1970
- **HQ Location:** Clichy, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e09f184e07a3efc3132f9691873af8abaa61a9fd03c72140b33e6242636f1a54&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnexpublica%2F&secure%5Burl_type%5D=linkedin_company_website)  
485 employees on LinkedIn®

### [Intercede](https://www.g2.com/products/intercede/reviews)

Intercede makes identifying and managing digital credentials easy with their products MyID, MyTAM, and RapID. In a world filled with new cybersecurity issues springing up every day, these cloud-based applications enable users to securely monitor and manage digital identities.

#### Who Is the Company Behind Intercede?

- **Seller:** [Intercede](https://www.g2.com/sellers/intercede)
- **Year Founded:** 1992
- **HQ Location:** Lutterworth, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=db1bf80eddf7714015ee4031eff8a107226efe8e48b57b47c5445b50f87e5a3c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fintercede%2F&secure%5Burl_type%5D=linkedin_company_website)  
170 employees on LinkedIn®
- **Ownership:** LON: IGP

### [iWelcome IDaaS](https://www.g2.com/products/iwelcome-idaas/reviews)

iWelcome provides Identity & Access Management as-a-Service (IDaaS). With iWelcome’s cloud platform, organisations manage the identity lifecycle, the profiles and the access rights of their consumers, employees & business partners in a user friendly and secure manner. Our platform and organisation are engineered to facilitate the scalability, complexity, privacy and security requirements of medium and large enterprise and government organisations. iWelcome is a 100% European company and resides in European data centres.

#### Who Is the Company Behind iWelcome IDaaS?

- **Seller:** [Thales Group](https://www.g2.com/sellers/thales-group)
- **HQ Location:** Austin, Texas
- **Twitter:** @ThalesCloudSec  
6,935 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6e2851e1a59f8d20bde4bcb61853df023b359c511759b122b0978397a41c6e7e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthalessoftwaremonetization%2F&secure%5Burl_type%5D=linkedin_company_website)  
46 employees on LinkedIn®
- **Ownership:** EPA:HO
- **Total Revenue (USD mm):** $15,854

### [Login Master](https://www.g2.com/products/login-master/reviews)

The Login Alliance software solution offers interesting features for classic IAM (Identity & Access Management), three editions and innovative modules specifically tailored to B-to-B applications and CIAM (Customer Identity & Access Management).

#### Who Is the Company Behind Login Master?

- **Seller:** [Login Alliance](https://www.g2.com/sellers/login-alliance)
- **Year Founded:** 1999
- **HQ Location:** Ostfildern / Stuttgart, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=693ede4953156ea9539a18bc1132c7c569b4184fe18958ceb1ca480c7b53e869&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fintension%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

### [Logto](https://www.g2.com/products/logto/reviews)

Every app needs authentication and authorization. Logto is an open-source Auth0 alternative designed for modern apps and SaaS products.

#### Who Is the Company Behind Logto?

- **Seller:** [Logto](https://www.g2.com/sellers/logto)
- **HQ Location:** Wilmington, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e0bf1b62d9dd66e4b5905d3e7fbf38e46e5da8fb3bea57e92f3292f57a467999&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsilverhand-io%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

### [Mailock](https://www.g2.com/products/mailock/reviews)

Mailock is a secure email (outbound email security) and delivery-evidence solution that helps organisations send encrypted messages and files via standard email while recording key delivery and access events for governance and compliance use cases. Mailock sits in the secure communications category, supporting teams that need to exchange sensitive or regulated information with customers, clients, patients, or partners without moving them into a separate portal-first workflow. Typical users include compliance, risk, customer communications, IT, and service teams in regulated and privacy-sensitive sectors such as financial services, insurance, legal, healthcare, and utilities. Organisations use Mailock to protect information in transit and to control access to message content and attachments after sending. It supports use cases such as sending statements and disclosures, claims and policy documents, client instructions and identifiers, invoices and contracts, case files, and other communications where confidentiality, recipient assurance, and evidence of delivery or access may be required for oversight. Mailock is also used to improve auditability of email-based delivery by capturing records across the message lifecycle (for example, dispatch, delivery to inbox, and access to secured content), which can be referenced when delivery is later queried. Key capabilities and value propositions include: Encryption and access control: Encrypts email content and attachments, with configurable access policies (such as time limits or withdrawal of access) to manage post-send exposure. Recipient verification options: Provides configurable identity or recipient-assurance steps (for example, knowledge-based challenges) when higher assurance is needed. Delivery and access records: Creates a tracked record of delivery lifecycle events and recipient interaction to support internal controls, audit, and dispute handling. Workflow and deployment options: Supports sending from common email environments (including Microsoft Outlook via add-in) and web-based sending for users who do not use Outlook. Administration and governance: Offers organisational management features such as policy controls, user administration, and reporting to help standardise secure delivery practices across teams.

#### Who Is the Company Behind Mailock?

- **Seller:** [Beyond Encryption Ltd.](https://www.g2.com/sellers/beyond-encryption-ltd)
- **Year Founded:** 2013
- **HQ Location:** Fareham, GB
- **Twitter:** @BeyondEncrypt  
176 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bb5f64006f68329cb6cba5ce997b36f6c31f607f270b5463eed0cb07e9677521&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbeyond-encryption%2F&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

### [Mati](https://www.g2.com/products/mati/reviews)

Online Identity Verification Platform developed for fast-growing companies. 5 min to integrate, a few secs to verify your users via in depth checks (document authentication, liveness, IP, email, ...). With Mati, comply with local and international KYC / AML regulations, start in a few minutes to decrease fraud on your platform and add a layer of trust to your community. Fast, Secure & Highly Accurate. Unlock The Digital Identities Of Your Users With Artificial Intelligence.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Mati?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Mati?

- **Seller:** [Mati](https://www.g2.com/sellers/mati)
- **Year Founded:** 2017
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d307377acd15a0d51a5fcd6a6485627ee0342e3fde0f5c498d35658d1e907f7b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmetmap&secure%5Burl_type%5D=linkedin_company_website)  
292 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Mati?

**["Identity verification in a few clicks"](https://www.g2.com/survey_responses/mati-review-6767109)**

**Rating:** 5.0/5.0 stars

_— Mario M._

[Read full review](https://www.g2.com/survey_responses/mati-review-6767109)

### [Meeco for Enterprise](https://www.g2.com/products/meeco-for-enterprise/reviews)

Meeco’s technology enables your business to align personal data regulation with new commercial models

#### Who Is the Company Behind Meeco for Enterprise?

- **Seller:** [Meeco](https://www.g2.com/sellers/meeco)
- **Year Founded:** 2012
- **HQ Location:** Melbourne, AU
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b666da1b4b0434c36ccffcffbd4d8ba8e0820e6a7bbb8768a9abde6c8bb0bf38&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmeeco-me%2F&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

### [MonoCloud](https://www.g2.com/products/monocloud/reviews)

MonoCloud is a developer-centric platform designed to simplify authentication, authorization, and user management for applications across various platforms, including web, mobile, IoT devices, and more. It empowers developers to seamlessly integrate secure and customizable login flows, supporting a variety of authentication methods such as passwords, magic links, one-time passcodes, and social logins like Google, Facebook, and Apple. MonoCloud is engineered with a strong focus on minimizing user friction by offering a branded and seamless authentication process. The platform supports advanced features such as mutual TLS, brute-force protection, and global session management, making it a comprehensive solution for managing user access across multiple applications and devices. Furthermore, MonoCloud emphasizes a developer-friendly approach by providing thorough documentation, integration guides, and support for various front-end and back-end frameworks. This ensures that developers can quickly and efficiently implement robust authentication solutions tailored to their specific needs.

#### Who Is the Company Behind MonoCloud?

- **Seller:** [MonoCloud](https://www.g2.com/sellers/monocloud)
- **Year Founded:** 2021
- **HQ Location:** New Delhi, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=499ea204cea7621dc8e98d284e7207cd89f848ed773de993b5ff6aa0c146355d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmonocloud%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

### [OmniDefend](https://www.g2.com/products/omnidefend/reviews)

OmniDefend is a comprehensive Single Sign-On and Identity and Access Management software solution that integrates with various Multifactor Authentication modalities. OmniDefend secures your employees, contractors, and vendors by using strong authentication and universal single sign-on to access and secure business applications and processes. OmniDefend eliminates customer fraud by using multi-factor authentication to identify and secure customer transactions online or on-premise. Lastly, OmniDefend allows you to quickly add authentication to your website to deliver a password-less experience for your customers and secure e-commerce transactions.

#### Who Is the Company Behind OmniDefend?

- **Seller:** [Softex](https://www.g2.com/sellers/softex)
- **Year Founded:** 1992
- **HQ Location:** Austin, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=042336257a12ce8d9646f15cc395c54ff550b8068d7ddd0b06317ab0583f2434&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsoftex-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
22 employees on LinkedIn®

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- [Cloud Directory Services](/categories/cloud-directory-services)
- [Decentralized Identity](/categories/decentralized-identity)
- [Identity and Access Management (IAM)](/categories/identity-and-access-management-iam)

- [Passwordless Authentication](/categories/passwordless-authentication)
- [Password Managers](/categories/password-managers)
- [Password Policy Enforcement](/categories/password-policy-enforcement)
- [Privileged Access Management (PAM)](/categories/privileged-access-management-pam)
- [Risk-Based Authentication (RBA)](/categories/risk-based-authentication-rba)

- [Self-Service Password Reset (SSPR) Tools](/categories/self-service-password-reset-sspr-tools)
- [Single Sign-On (SSO)](/categories/single-sign-on-sso)
- [User Provisioning and Governance Tools](/categories/user-provisioning-and-governance-tools)

[Browse Customer Identity and Access Management (CIAM) Themes](/categories/customer-identity-and-access-management-ciam/themes)

 ![Brandon Summers-Miller](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon Summers-Miller")
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Researched and written by [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)

Updated April 10, 2026

Customer identity and access management (CIAM) software enables businesses to manage customer identities, preferences, and profile information at scale, providing secure, seamless login experiences including self-registration, MFA, single sign-on (SSO), and social login, while maintaining compliance with data privacy laws such as GDPR and CCPA.

### Core Capabilities of CIAM Software

To qualify for inclusion in the Customer Identity and Access Management (CIAM) category, a product must:

- Enable a seamless customer experience with self-registration and self-service functionality including account creation and preference management
- Verify user identity with authentication, which may include multi-factor authentication methods
- Enforce customer access to corporate services based on customer permissions
- Integrate with directories or other data stores that house customer data
- Scale to support a growing customer base

### Common Use Cases for CIAM Software

Businesses use CIAM software to deliver user-friendly, secure digital experiences across websites and applications. Common use cases include:

- Enabling customer self-registration and profile management across web and mobile applications
- Implementing federated identity features such as SSO and social login to reduce authentication friction
- Managing customer consent and preferences to maintain compliance with GDPR, CCPA, and other data privacy regulations

### How CIAM Software Differs from Other Tools

CIAM shares similarities with but differs fundamentally from [identity and access management (IAM) software](https://www.g2.com/categories/identity-and-access-management-iam). IAM is designed for internal corporate use, managing identities of employees and contractors provisioned by IT staff, while CIAM is purpose-built for external, customer-focused identity management that allows customers to self-register and manage their own profiles.

### Insights from G2 on CIAM Software

Based on category trends on G2, seamless SSO integration and scalable self-registration stand out as the most valued features. Improved customer login experiences and reduced identity-related support burden as primary outcomes of adoption.

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