SuiteCRM
SuiteCRM is the award winning Customer Relationship Management application brought to you by SuiteCRM who are the authors and maintainers. The application is enterprise ready and completely scalable to suit any business size or business requirement. The application is fully customisable and can be tailor made to fit your current or future business processes. Most importantly the application is open source and so it’s completely FREE to use, with no limitations on users.
Average Rating: 4.2/5.0
Total Reviews: 97
How Do G2 Users Rate SuiteCRM?
- Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.0/10)
- Workflow Capability: 8.5/10 (Category avg: 8.5/10)
- Contact & Account Management: 9.0/10 (Category avg: 8.8/10)
- Opportunity & Pipeline Mgmt.: 8.6/10 (Category avg: 8.7/10)
Who Is the Company Behind SuiteCRM?
- Seller: SuiteCRM
- Year Founded: 2005
- HQ Location: Stirling, United Kingdom
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LinkedIn® Page: www.linkedin.com
12 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Information Technology and Services, Computer Software
- Company Size: 64% Small, 29% Medium
What Do G2 Reviewers Say About SuiteCRM?
AI-generated summary from verified user reviews
Pros
- Users appreciate the open-source customizability of SuiteCRM, allowing tailored solutions without vendor constraints or extra costs.
- Users appreciate the ease of use of SuiteCRM, enjoying seamless configuration and customization for various business needs.
- Users appreciate the easy customization of SuiteCRM, enabling tailored solutions for diverse business needs without vendor constraints.
- Users commend the easy setup of SuiteCRM, facilitating a smooth integration into their workflows.
- Users value the affordability of SuiteCRM, benefiting from no licensing costs and customizable solutions for their business.
Cons
- Users find the poor design of SuiteCRM lacks visual appeal and feels outdated, impacting usability and performance.
- Users face integration issues that can hinder the optimization of advanced features in SuiteCRM.
- Users find a steep learning curve with SuiteCRM, especially in setup and interface navigation, impacting overall usability.
- Users find SuiteCRM's interface not intuitive, particularly when navigating between modules and setting up reports.
- Users find SuiteCRM not user-friendly, with a clunky mobile app and slow performance affecting their efficiency.
What Are Recent G2 Reviews of SuiteCRM?
"SuiteCRM Gives Us Control with Flexible Dashboards and Solid Integrations"
Rating: 4.0/5.0 stars
— Vipul K.
"Making Follow Ups, Activity Tracking, and Work Records Easier to Handle"
Rating: 4.5/5.0 stars
— Ishan S.

