Best Call Center Infrastructure (CCI) Software - Page 7

How Many Call Center Infrastructure (CCI) Software Products Does G2 Track?

Total Products under this Category: 612

Category Stats (Nov 2026)

  • Average Rating: 4.4/5 (↓0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: AloTech (+3.71%) - Among all products in this category, AloTech recorded the largest rating increase compared to last month

Last updated: November 12, 2026

How Does G2 Rank Call Center Infrastructure (CCI) Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 50,800+ Authentic Reviews
  • 612+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Call Center Infrastructure (CCI) Software

G2 Grid® for Call Center Infrastructure (CCI) Software plotting products by satisfaction and market presence

Highlighted products: RingEX, Five9 Intelligent Cloud Contact Center Platform, Aircall, Nextiva, Talkdesk, Genesys Cloud CX, CloudTalk, and SalesCaptain.

Underlying data: [Grid® JSON](https://www.g2.com/categories/call-center-infrastructure-cci/grids.json?focus%5B%5D=ringex&focus%5B%5D=five9-intelligent-cloud-contact-center-platform&focus%5B%5D=aircall&focus%5B%5D=nextiva&focus%5B%5D=talkdesk&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=cloudtalk&focus%5B%5D=salescaptain-inc-salescaptain)

Enghouse Contact Center

Enghouse Interactive is a global provider of contact center software and services, trusted by organizations worldwide to deliver reliable, scalable customer engagement solutions. Backed by decades of experience and a broad customer experience (CX) portfolio, Enghouse supports businesses of all sizes as their engagement needs evolve. The Enghouse Contact Center solution—available in the cloud or on-premises—offers comprehensive omnichannel capabilities, including voice, video, digital channels, and outbound communications. The platform features AI-powered self-service, agent assistance, and quality management, along with built-in workforce management and robust third-party integrations.

Average Rating: 4.3/5.0

Total Reviews: 94

How Do G2 Users Rate Enghouse Contact Center?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Call Routing: 8.9/10 (Category avg: 8.9/10)
  • Performance Evaluation: 8.3/10 (Category avg: 8.6/10)
  • Call Monitoring: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Enghouse Contact Center?

  • Seller: Enghouse Systems
  • Company Website:
  • Year Founded: 1984
  • HQ Location: Markham
  • LinkedIn® Page: www.linkedin.com
    1,284 employees on LinkedIn®
  • Ownership: ENGH (TSE)

Who Uses This Product?

  • Top Industries: Information Technology and Services, Telecommunications
  • Company Size: 67% Medium, 25% Large

What Do G2 Reviewers Say About Enghouse Contact Center?

AI-generated summary from verified user reviews

Pros
  • Users value the accuracy of Enghouse Contact Center, noting its real-time translation and effective customer matching features.
  • Users praise the accuracy of information provided by Enghouse, enhancing support and communication across multiple channels.
  • Users value the AI efficiency of Enghouse Contact Center, enhancing support through smart matching and insightful analytics.
  • Users value the AI integration in Enghouse Contact Center for enhancing customer interactions and gathering insights effectively.
  • Users appreciate the smart AI technology of Enghouse Contact Center, delivering effective support and valuable insights across channels.
Cons
  • Users find that complex customization in Enghouse Contact Center necessitates extensive technical support and complicates deployment.
  • Users find the complex implementation process challenging, necessitating advanced support and significant investment for deployment.
  • Users find the complexity of configuration challenging, necessitating advanced support and significant investment for deployment.
  • Users find the complex setup of Enghouse Contact Center challenging, often requiring extensive customization and support.
  • Users struggle with customization difficulty, as configuring settings demands advanced skills and leads to complex deployments.

What Are Recent G2 Reviews of Enghouse Contact Center?

Knowlarity Cloud Contact Center

Knowlarity's Cloud Contact Center is a comprehensive, cloud-based communication platform designed to streamline customer interactions for businesses of all sizes. By leveraging advanced telephony solutions, it enables organizations to manage inbound and outbound calls efficiently without the need for extensive infrastructure. This solution integrates seamlessly with existing CRM systems, providing real-time insights into customer conversations and agent performance. Key Features and Functionality: - Call Routing & Recording: Automatically route calls to available agents to minimize customer wait times, while recording all inbound and outbound calls for quality assurance and training purposes. - Call Control: Manage calls effectively with features like mute, hold, warm transfer, queue callback, and voicemail, enhancing the overall customer experience. - International Numbers: Obtain virtual numbers across multiple countries to facilitate global business operations and maintain a local presence. - Concurrent Calls: Handle multiple inbound and outbound calls simultaneously, maximizing agent productivity and ensuring prompt customer service. - Sticky Agent Concept: Connect repeat callers with the same agent they previously interacted with, fostering personalized customer relationships. - Mobile App Access: Monitor and manage business calls on the go by integrating the contact center with a smartphone application, offering greater control and visibility. Primary Value and Solutions Provided: Knowlarity's Cloud Contact Center addresses the challenges of traditional call centers by offering a scalable, cost-effective solution that requires minimal capital expenditure. It enhances workforce productivity through efficient call management and real-time analytics, enabling businesses to deliver superior customer engagement. By providing features like intelligent call routing, call recording, and mobile accessibility, it ensures that organizations can maintain high-quality customer interactions, improve agent performance, and expand their reach without the complexities associated with conventional telephony systems.

Average Rating: 4.0/5.0

Total Reviews: 13

How Do G2 Users Rate Knowlarity Cloud Contact Center?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Call Routing: 1.7/10 (Category avg: 8.9/10)
  • Performance Evaluation: 6.7/10 (Category avg: 8.6/10)
  • Call Monitoring: 5.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Knowlarity Cloud Contact Center?

Who Uses This Product?

  • Company Size: 50% Medium, 29% Large

What Are Recent G2 Reviews of Knowlarity Cloud Contact Center?

What Are G2 Users Discussing About Knowlarity Cloud Contact Center?

Dialer360

Dialer360 is call center software which provides inbound, outbound and blended services on high voltage and low cost for call centers.

Average Rating: 4.4/5.0

Total Reviews: 15

How Do G2 Users Rate Dialer360?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)

Who Is the Company Behind Dialer360?

  • Seller: Dialer360
  • Year Founded: 2016
  • HQ Location: Manchester, United Kingdom
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Medium, 27% Small

What Are Recent G2 Reviews of Dialer360?

What Are G2 Users Discussing About Dialer360?

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Toky

Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make. With an ample set of features including Call recordings, Voicemails, SMS, Speech to Text, and very affordable rates, be sure that your business’ communications needs will be taken care of.

Average Rating: 3.7/5.0

Total Reviews: 31

How Do G2 Users Rate Toky?

  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 9.1/10)
  • Call Routing: 6.7/10 (Category avg: 8.9/10)
  • Performance Evaluation: 6.7/10 (Category avg: 8.6/10)
  • Call Monitoring: 6.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Toky?

  • Seller: Toky
  • Year Founded: 2014
  • HQ Location: Palo Alto, CA
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 72% Small, 25% Medium

What Are Recent G2 Reviews of Toky?

What Are G2 Users Discussing About Toky?

Acqueon

Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation goals and revenue recovery objectives. Covering a range of essential use cases including Collections, Internet Sales, Telephone Sales, Proactive Service, Reminders, Outage Notifications, and Appointment Management, Acqueon enables customers to elevate sales performance and enhance customer satisfaction. We achieve this through the automation of communication workflows, optimizing human resources, utilizing predictive analytics and AI for strategic customer engagement, ensuring compliance with privacy and communication regulations, and seamlessly integrating with existing communications infrastructure and record systems. With more than 110,000 agents and 200 global customers placing their trust in Acqueon, businesses experience increased revenue outcomes while fostering lasting, loyal customer relationships.

Average Rating: 4.2/5.0

Total Reviews: 70

How Do G2 Users Rate Acqueon?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.1/10)
  • Call Routing: 7.1/10 (Category avg: 8.9/10)
  • Performance Evaluation: 8.9/10 (Category avg: 8.6/10)
  • Call Monitoring: 7.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Acqueon?

Who Uses This Product?

  • Top Industries: Financial Services, Insurance
  • Company Size: 59% Large, 30% Medium

What Do G2 Reviewers Say About Acqueon?

AI-generated summary from verified user reviews

Pros
  • Users value the helpful support from Acqueon’s team, ensuring customer satisfaction and effective communication throughout the process.
  • Users commend the exceptional customer support from Acqueon's team, highlighting their responsiveness and dedication to customer satisfaction.
  • Users find Acqueon to be an easy-to-use solution with efficient integration, enhancing their overall experience in outbound sales.
  • Users value the smooth integrations with existing systems, enhancing efficiency and customer outreach capabilities effortlessly.
  • Users commend Acqueon for its exceptional customer support and seamless integration, ensuring high levels of satisfaction.
Cons
  • Users express frustration with limited customization options, particularly for advanced features and multi-tenant support.
  • Users experience technical issues with Acqueon, facing delays, implementation struggles, and bugs affecting their overall experience.
  • Users find Acqueon's pricing to be expensive, especially for small-scale operations and licenses.
  • Users face integration issues with Acqueon, struggling with unclear responsibilities between Acqueon and Cisco during implementation.
  • Users find the learning curve steep for Acqueon's advanced features, requiring extra time for effective implementation.

What Are Recent G2 Reviews of Acqueon?

What Are G2 Users Discussing About Acqueon?

2600Hz

2600Hz is an award-winning provider of unified communications that modernizes how businesses provide unified cloud communication and collaboration services to their customers. Our revolutionary, distributed multi-tenant platform called KAZOO lets our partners do business their way, empowering them to customize every part of their UC solution including pricing, branding, customer offerings and more. With thoughtfully engineered tools built by leaders in the telecom industry, KAZOO offers feature-rich UCaaS, CPaaS, CCaaS, mobile, and remote collaboration solutions. KAZOO is a true end-to-end white label solution that offers a full enterprise-PBX, next-gen call center, intuitive collaboration tools, automatic sign up and provisioning, international expansion, and a wide range of other services all in one platform. KAZOO was designed to scale effortlessly and features over 300 open APIs for our partners to build their own integrations as well as a suite of pre-built applications that resellers can use immediately — all packaged in a modern user interface. We give our partners access to the building blocks of KAZOO, so they have their own platform and complete control over their offering. Our partners have the flexibility to create their own customized communication solution, enabling them to differentiate their brand and offering in the market as well as provide a tailored solution for the industries and niches they service.

Average Rating: 4.3/5.0

Total Reviews: 22

How Do G2 Users Rate 2600Hz?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 9.1/10)

Who Is the Company Behind 2600Hz?

  • Seller: 2600Hz
  • Year Founded: 2010
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    58 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Telecommunications
  • Company Size: 82% Small, 14% Medium

What Are Recent G2 Reviews of 2600Hz?

What Are G2 Users Discussing About 2600Hz?

Viewabo

Viewabo allows support agents to send a link to access customers’ phone cameras to see what they're seeing without having customers install an app. By enabling businesses to see things the way their customers see them, Viewabo empowers customer service teams by delivering a more streamlined diagnosis and issue resolution process. This reduces friction, faster turnaround times, and a better remote customer support experience.

Average Rating: 4.5/5.0

Total Reviews: 14

How Do G2 Users Rate Viewabo?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Viewabo?

Who Uses This Product?

  • Top Industries: Computer Hardware
  • Company Size: 50% Small, 50% Medium

What Are Recent G2 Reviews of Viewabo?

What Are G2 Users Discussing About Viewabo?

Helpline Software

Helpline Software is schedule-based call routing and on-call management software for nonprofit hotlines, crisis lines, after-hours support teams, and field service operations. It helps organizations make sure urgent calls reach the right staff member or volunteer, even when schedules change. Teams reduce missed calls, respond faster, and see where each call went with live call logs. The platform connects each organization’s live schedule to its phone line. It calls the scheduled responder, moves to backups automatically if they don’t pick up, and can create a callback request or alert a manager if no one answers. Helpline Software also includes scheduling, call logs, forms, text and webchat, and reporting. Unlike an answering service, it connects callers directly with the organization’s own team. Unlike basic call forwarding or shared VoIP, it follows the live on-call schedule and shows exactly what happened to each call.

Average Rating: 5.0/5.0

Total Reviews: 10

How Do G2 Users Rate Helpline Software?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Call Routing: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Helpline Software?

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management
  • Company Size: 80% Small, 20% Medium

What Are Recent G2 Reviews of Helpline Software?

NobelBiz OMNI+

The NobelBiz OMNI+ cloud call center solution is our software product designed to be fully compatible with our carrier network, taking it to new heights of performance. NobelBiz OMNI+ has a unique blend of capabilities: from Omnichannel, Impressive API integrations, and fast implementation, to simple cross-channel campaign setup and remote work, to name but a few. NobelBiz OMNI+ is a true customizable powerhouse of productivity that integrates all main functions of a complete cloud contact center solution. Besides an impressive selection of built-in applications such as a complete IVR builder and compliance tools, it boasts an intuitive agent interface and a customizable supervisor dashboard. Last but not least, NobelBiz OMNI+ is that it can deploy real omnichannel capabilities, integrating a series of novel channels such as Facebook, WhatsApp, or Telegram, among others.

Average Rating: 4.8/5.0

Total Reviews: 18

How Do G2 Users Rate NobelBiz OMNI+?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.1/10)
  • Call Routing: 9.6/10 (Category avg: 8.9/10)
  • Performance Evaluation: 8.3/10 (Category avg: 8.6/10)
  • Call Monitoring: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind NobelBiz OMNI+?

  • Seller: NobelBiz
  • Year Founded: 2005
  • HQ Location: Cheyenne, WY
  • LinkedIn® Page: www.linkedin.com
    30 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Medium, 33% Small

What Are Recent G2 Reviews of NobelBiz OMNI+?

What Are G2 Users Discussing About NobelBiz OMNI+?

SightCall

SightCall is the world’s leading augmented-reality powered video cloud platform, delivering live, remote interactions between business and customers on every continent around the globe. In a connected, mobile-first world, businesses leveraging SightCall have the ability to see what their customers see and guide them remotely. With over 10 years of experience in remote video assistance, SightCall helps businesses transform their customer service and field service with the power of augmented reality and live video. For more information, visit www.sightcall.com.

Average Rating: 4.6/5.0

Total Reviews: 20

How Do G2 Users Rate SightCall?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.1/10)

Who Is the Company Behind SightCall?

  • Seller: SightCall
  • Year Founded: 2008
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 52% Small, 43% Medium

What Are Recent G2 Reviews of SightCall?

ComputerTalk

ComputerTalk designs, deploys, and supports contact center solutions for more than 400 clients worldwide. Established in 1987, ComputerTalk's headquarters are located in Toronto, with offices in New York, Chicago, Atlanta, Montreal, and Staffordshire, England. ComputerTalk's ice_ contact center architecture helps organizations to manage phone, e-mail, Web chat, and voice messaging interactions to improve staff productivity, contact management, service levels, and overall business performance. Our managed outsourcing program leverages clients' existing investments and empowers them with the freedom to manage as much or as little of their contact center as they wish.

Average Rating: 3.7/5.0

Total Reviews: 10

How Do G2 Users Rate ComputerTalk?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)

Who Is the Company Behind ComputerTalk?

  • Seller: ComputerTalk
  • Year Founded: 1987
  • HQ Location: Richmond HIll, ON, Canada
  • LinkedIn® Page: www.linkedin.com
    114 employees on LinkedIn®
  • Phone: 1.800.410.1051

Who Uses This Product?

  • Company Size: 45% Medium, 45% Small

What Are Recent G2 Reviews of ComputerTalk?

What Are G2 Users Discussing About ComputerTalk?

Freshdesk

Freshdesk (a product of Freshworks Inc.) helps customer service teams move from their first AI agent to AI-powered customer service, without a drawn-out transformation program. Freshdesk unifies channels, conversations, AI, and customer context into one place, so agents always have the full picture before responding. Ready-to-use AI agents understand intent, take action, and resolve requests across channels, not just route them. AI Copilot helps every agent work faster and with more confidence, and AI Insights turns service data into decisions instead of dashboards. Guided rollout and prebuilt templates mean teams can launch quickly and expand at their own pace, whether they're a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 60% improved agent productivity, a 97% first-contact resolution rate, and up to 80% of resolutions with AI agents.

Average Rating: 4.4/5.0

Total Reviews: 3,916

How Do G2 Users Rate Freshdesk?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.1/10)

Who Is the Company Behind Freshdesk?

  • Seller: Freshworks
  • Company Website:
  • Year Founded: 2010
  • HQ Location: San Mateo, CA
  • LinkedIn® Page: www.linkedin.com
    7,783 employees on LinkedIn®
  • Ownership: NASDAQ: FRSH

Who Uses This Product?

  • Who Uses This: Manager, Owner
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 48% Small, 40% Medium

What Do G2 Reviewers Say About Freshdesk?

AI-generated summary from verified user reviews

Pros
  • Users find the interface intuitive and easy to use, helping new team members get started quickly.
  • Users appreciate structured ticket management that organizes queries and helps agents resolve them efficiently.
  • Users like task automation that streamlines support workflows and handles routine ticket actions, reducing manual effort and saving time.
  • Users find setup straightforward and quick, with minimal configuration needed to get started.
  • Users like having customer conversations, tickets, and support information in one central place, making interactions easier to manage and share.
Cons
  • Users find reporting lacks flexibility and analytical depth, while building or customizing reports can feel complicated.
  • Users report slow loading and lag, especially during peak periods or when handling large ticket volumes.
  • Users find customization too limited for tailoring fields, ticket views, portals, and workflows.
  • Users find pricing high for small teams, with costs rising as they add agents, advanced features, or higher-tier plans.
  • Users find the interface cluttered and unintuitive, with dated design and frequent changes making it harder to navigate.

What Are Recent G2 Reviews of Freshdesk?

What Are G2 Users Discussing About Freshdesk?

ITC Cloud

As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!

Average Rating: 4.4/5.0

Total Reviews: 19

How Do G2 Users Rate ITC Cloud?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)

Who Is the Company Behind ITC Cloud?

  • Seller: In-Telecom
  • Year Founded: 2009
  • HQ Location: Slidell, Louisiana
  • LinkedIn® Page: www.linkedin.com
    141 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 45% Medium, 45% Small

What Do G2 Reviewers Say About ITC Cloud?

AI-generated summary from verified user reviews

Pros
  • Users find ITC Cloud to be highly reliable and easy to use, enhancing their work-from-anywhere experience.
  • Users find ITC Cloud to be highly affordable, making it ideal for small to medium-sized businesses.
  • Users value the efficiency of ITC Cloud, enabling seamless outreach and reliable data management globally.
  • Users value the reliability of ITC Cloud, appreciating its ease of use and flexibility for global work.
  • Users appreciate the flexibility of remote work with ITC Cloud, making it easy and reliable to manage tasks anywhere.
Cons
  • Users often face poor connectivity with ITC Cloud, particularly in low bandwidth environments, affecting performance and usability.
  • Users report serious security concerns with ITC Cloud, including data loss, theft, and unreliable support.
  • Users find the pricing structures of ITC Cloud to be challenging, requiring careful monitoring to avoid extra costs.
  • Users face internet dependency issues with ITC Cloud, impacting performance and usability on mobile devices.
  • Users experience connection issues on poor networks, affecting usability and the overall user experience with ITC Cloud.

What Are Recent G2 Reviews of ITC Cloud?

Luware Nimbus

Luware delivers cloud-native solutions built for Microsoft Teams, empowering organizations to simplify communication, enhance customer service, and meet strict compliance requirements. With a modular suite spanning contact center, attendant console, workflow automation, and certified compliance recording, Luware unifies collaboration and customer engagement on one secure, scalable platform. Luware Nimbus is a powerful customer experience solution designed to grow with your business. It transforms Microsoft Teams into a customer service hub, offering a single platform to unite your organization’s capabilities—whether it’s an internal helpdesk, a branch office, or a global contact center. Experience effortless compliance and quality monitoring with Luware Recording, the definitive cloud-based solution for capturing, storing, and analyzing conversations across platforms. Backed by Verint’s cutting-edge recording technology and managed by industry-leading experts, it ensures your business stays secure, compliant, and ahead of the game. Protect your data, simplify adherence to regulations, and focus on growing your business—all with Luware Recording.

Average Rating: 4.4/5.0

Total Reviews: 8

How Do G2 Users Rate Luware Nimbus?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
  • Call Routing: 8.8/10 (Category avg: 8.9/10)
  • Performance Evaluation: 8.6/10 (Category avg: 8.6/10)
  • Call Monitoring: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Luware Nimbus?

  • Seller: Luware
  • Year Founded: 2010
  • HQ Location: Zurich, CH
  • LinkedIn® Page: www.linkedin.com
    167 employees on LinkedIn®
  • Phone: +41 58 404 28 00

Who Uses This Product?

  • Company Size: 75% Large, 13% Small

What Do G2 Reviewers Say About Luware Nimbus?

AI-generated summary from verified user reviews

Pros
  • Users find Luware's ease of use appealing, enjoying quick setups and smooth integration with Microsoft Teams.
  • Users appreciate the easy integrations with Microsoft Teams, making setup and management a breeze.
  • Users value the seamless integration with Microsoft Teams, enhancing usability and efficiency for everyday tasks.
  • Users highlight the quick and friendly customer support of Luware, enhancing their overall experience and satisfaction.
  • Users commend the easy implementation of Luware, highlighting quick setup and user-friendly interfaces for all levels.
Cons
  • Users note the missing features in Luware, such as full change history and bulk user creation, hinder functionality.
  • Users find complex customization time-consuming and challenging, particularly for smaller teams and administrators.
  • Users find the complex features require time-consuming configurations, creating challenges in setup and adoption.
  • Users find the complexity of Luware challenging due to time-consuming configurations and a steep learning curve.
  • Users face a difficult setup due to time-consuming configurations and a steep learning curve for complex workflows.

What Are Recent G2 Reviews of Luware Nimbus?

Ring4

Ring4 is a modern phone system in the cloud, enabling remote work for Startups, Freelancers, and SMBs It includes a web console and a mobile app allowing users to have their work line on their personal phone and use the contact center features from anywhere over the internet from their desktop.

Average Rating: 4.7/5.0

Total Reviews: 20

How Do G2 Users Rate Ring4?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)

Who Is the Company Behind Ring4?

  • Seller: Ring4
  • Year Founded: 2012
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 80% Small, 15% Medium

What Are Recent G2 Reviews of Ring4?

What Are G2 Users Discussing About Ring4?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated October 3, 2024