--- title: NobelBiz OMNI+ Reviews meta\_title: 'NobelBiz OMNI+ Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 18 reviews by the users' company size, role or industry to find out how NobelBiz OMNI+ works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 18 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # NobelBiz OMNI+ Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by NobelBiz OMNI+ but has limited features. Are you part of the NobelBiz OMNI+ team? [Upgrade your plan](https://my.g2.com/nobelbiz-omni/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! The NobelBiz OMNI+ cloud call center solution is our software product designed to be fully compatible with our carrier network, taking it to new heights of performance. NobelBiz OMNI+ has a unique blend of capabilities: from Omnichannel, Impressive API integrations, and fast implementation, to simple cross-channel campaign setup and remote work, to name but a few. NobelBiz OMNI+ is a true customizable powerhouse of productivity that integrates all main functions of a complete cloud contact center solution. Besides an impressive selection of built-in applications such as a complete IVR builder and compliance tools, it boasts an intuitive agent interface and a customizable supervisor dashboard. Last but not least, NobelBiz OMNI+ is that it can deploy real omnichannel capabilities, integrating a series of novel channels such as Facebook, WhatsApp, or Telegram, among others. * * * Seller [NobelBiz](https://www.g2.com/sellers/nobelbiz) Discussions [NobelBiz OMNI+ Community](https://www.g2.com/products/nobelbiz-omni/discuss) Languages Supported English, French, Romanian, Spanish Overview by Nobel Biz Show More ## Top-Rated Alternatives [ ![NICE CXone](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NICE CXone") NICE CXone 4.3/5(1,730) ](https://www.g2.com/products/nice-cxone/reviews) [ ![Talkdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talkdesk") Talkdesk 4.4/5(2,568) ](https://www.g2.com/products/talkdesk/reviews) [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ View All Alternatives ](https://www.g2.com/products/nobelbiz-omni/competitors/alternatives) ## User Insights Average based on 18 real user reviews. [Log in to unlock pricing and user insights](/login) ![Smita P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Smita P.") SP Smita P. Operations Manager Mid-Market (51-1000 emp.) 11/3/2022 "Dialer is smooth Nobel like the name itself" 5/5 What do you like best about NobelBiz OMNI+? lead management, real-time reporting, and agent monitoring. getting support from the team at any time of the hour and real-time solutions by their team. helping us to cope with stir and shaken policy The ultimate auto dialer solution for your omnichannel dialling needs very versatile in their features, they are ready to add any new features as per the requirement of your centre why do you need nobelibiz dialer so that with a click of a finger you can get any kind of report nobelibiz make life easier in every manner Review collected by and hosted on G2.com. What do you dislike about NobelBiz OMNI+? nothing as if now, but sometimes few application lags Review collected by and hosted on G2.com. What problems is NobelBiz OMNI+ solving and how is that benefiting you? right now we are updated with every application that we were looking for Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite CB Carlos B. Telephony Manager Small-Business (50 or fewer emp.) 4/19/2023 "We added Human call initiator feature to our dialing strategy without braking the bank" 5/5 What do you like best about NobelBiz OMNI+? The human call initiator feature allowed us to keep upgrading our dialing strategy and increase performance. Review collected by and hosted on G2.com. What do you dislike about NobelBiz OMNI+? Limited direct access to raw data compared to an on-premise dialer. But this is expected for cloud services. Review collected by and hosted on G2.com. What problems is NobelBiz OMNI+ solving and how is that benefiting you? Omni+ allowed us to increase our dialing performance while maintaining a compliance scenario under TCPA Review collected by and hosted on G2.com. Show More 4/21/2025 Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 11/7/2022 "Streamlined dialler with robust solution." 5/5 What do you like best about NobelBiz OMNI+? The ease of use when building the infrastructure to run all the different processes and campaigns. After using it for a week, we found an increased call connection rate and optimal customer experience. Review collected by and hosted on G2.com. What do you dislike about NobelBiz OMNI+? Considering everything is in one place! So it will take some time to understand the entire functionality and basic functioning of NobelBiz. Though this is not a NEGATIVE, it will still take some time to set it upright. Review collected by and hosted on G2.com. What problems is NobelBiz OMNI+ solving and how is that benefiting you? Due to a better connectivity rate, we can handle outbound calls in a much better fashion. The answering machine detection is robust, which results in better data penetration. In addition, all the call recordings and evaluations are in the same system. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Brayan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brayan C.") BC Brayan C. Senior Call Center Manager Mid-Market (51-1000 emp.) 9/19/2022 "Amazing custom features that tailer to your business needs!" 5/5 What do you like best about NobelBiz OMNI+? Ability to customize feature that supports your business needs. The team of software developers is on your side and works with you side by side to realize your ideas. Review collected by and hosted on G2.com. What do you dislike about NobelBiz OMNI+? Nothing, i like all that Nobel Biz has to offer. They make it very easy to work with and follow up with you to ensure your requests are completed accordingly and meet your expectations. Review collected by and hosted on G2.com. What problems is NobelBiz OMNI+ solving and how is that benefiting you? Reporting requirements and also helping improve my contact rate. It allows me to provide better reporting to my customers and helps me understand performance issues with my team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite RS Rosie S. Sales Agent Mid-Market (51-1000 emp.) 11/23/2022 "Hi performing dialer for sales" 5/5 What do you like best about NobelBiz OMNI+? My sales per hour went through the roof because I was connecting with so many prospect callers. Review collected by and hosted on G2.com. What do you dislike about NobelBiz OMNI+? When there weren't enough agents logged in with me I didn't have as much success. Review collected by and hosted on G2.com. What problems is NobelBiz OMNI+ solving and how is that benefiting you? More contacts means more sales which means more money Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jack P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack P.") JP Jack P. Supervisor Small-Business (50 or fewer emp.) 4/5/2022 "All in all I have had a very positive experience with NobelBiz OMNI+ solution!" 4/5 What do you like best about NobelBiz OMNI+? Their customer service and the promptness they have is tremendously helpful for us. We have often found ourselves in situations where speed matters and they are always with us to accomdate! Review collected by and hosted on G2.com. What do you dislike about NobelBiz OMNI+? The least helpful thing is the lack of ability to customize some of their offerings to directly suit our needs. That said, this is a smaller issue that isn't crucial to our business. Review collected by and hosted on G2.com. Recommendations to others considering NobelBiz OMNI+: While no solution is ever absolutely perfect, NobelBiz OMNI+ provides a great product that allows for significant customization to meet our needs and does so at a reasonable price. They may not be exactly what you need they are definitely worth a look. Review collected by and hosted on G2.com. What problems is NobelBiz OMNI+ solving and how is that benefiting you? We are solving a few different problems with OMNI+ but primarily, we have been able to integrate our reporting software directly with OMNI+ which drastically reduces the processes we must complete. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Mid-Market (51-1000 emp.) 5/25/2022 "NobelBiz has been so supportive with any and all of our needs." 5/5 What do you like best about NobelBiz OMNI+? The support team. The professionalism is outstanding. There has not been one task we have requested from the support team that they didn't find a way to make it happen for us. Review collected by and hosted on G2.com. What do you dislike about NobelBiz OMNI+? The only downfall I found so far is that the script interface is not plug and play friendly. I did request a better more user-friendly templated version of this from the team and they are aware of this issue and stated its on the road map to be reworked. Review collected by and hosted on G2.com. Recommendations to others considering NobelBiz OMNI+: If you are looking for a yes company for all of your contact centers' needs and support that surpasses anything you have received in the past.....USE NOBELBIZ! Review collected by and hosted on G2.com. What problems is NobelBiz OMNI+ solving and how is that benefiting you? We are finding better ways to maximize agent efficiency in return for delivering better results to our clients. The benefits are continuing to arise. The great thing is we say here is what we are currently doing and the support team says here is a way you can be doing this much better. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Johans S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Johans S.") JS Johans S. Telecommunications Specialist Mid-Market (51-1000 emp.) 4/6/2022 "PBX Lead learning Nobel OMNI" 5/5 What do you like best about NobelBiz OMNI+? The simplicity of the user interface. Agent and Manager portals. It's very easy for the agents to recognize the incoming, queued, abandoned calls. Helps the team maintain SLA. Review collected by and hosted on G2.com. What do you dislike about NobelBiz OMNI+? Reports download in .xls. We have different managers who use different tools, as well as client-preferred requests, and not being able to choose the download format can be troublesome. Review collected by and hosted on G2.com. What problems is NobelBiz OMNI+ solving and how is that benefiting you? The ability to have all platforms in one agent console to handle voice, SMS, and email. One login as well. Very beneficial on the agent level. Keeps all platforms on one tool for more efficiency. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Mid-Market (51-1000 emp.) 11/23/2022 "Amazing staff and support" 3.5/5 What do you like best about NobelBiz OMNI+? The NobelBiz staff is unmatched, and their willingness to go above and beyond to solve problems and create solutions is phenominal. Review collected by and hosted on G2.com. What do you dislike about NobelBiz OMNI+? The lack of available API's and ability to be completely self sufficient using the application. Review collected by and hosted on G2.com. What problems is NobelBiz OMNI+ solving and how is that benefiting you? The application and full solution set are robust and the configure-ability is available for limitless possibilities. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 11/23/2022 "Very capable and complete omnichannel contact center software solution" 4/5 What do you like best about NobelBiz OMNI+? Ability to manage and for agents to service multiple communication media at the same time. Review collected by and hosted on G2.com. What do you dislike about NobelBiz OMNI+? The initial set-up for certain omnichannel components are complex and require assistance from NobelBiz team members. Review collected by and hosted on G2.com. What problems is NobelBiz OMNI+ solving and how is that benefiting you? Agents' ability to service multiple media's at the same time. This has immensely improved our productivity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about NobelBiz OMNI+? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about NobelBiz OMNI+ ](https://www.g2.com/products/nobelbiz-omni/discussions/new) GU Guest User • Last activity over 2 years ago What is NobelBiz OMNI+ used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-nobelbiz-omni-used-for) [ View all Discussions ](https://www.g2.com/products/nobelbiz-omni/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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