--- title: SightCall Reviews meta_title: 'SightCall Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 21 reviews by the users' company size, role or industry to find out how SightCall works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 21 scale: '5' date_modified: '2026-11-11' parent_category: name: Augmented Reality url: https://www.g2.com/categories/augmented-reality ---

SightCall Reviews & Product Details

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Pricing

Pricing provided by SightCall.

Basic

$0.00
Other Per Year

User Insights

Average based on 21 real user reviews.

Perceived Cost

$$$$$

SightCall Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is SightCall, and what problem is it built to solve?

SightCall is an augmented reality-powered visual assistance platform for remote troubleshooting and customer support. It uses real-time video to help businesses visually diagnose and resolve issues from a distance, with the aim of improving service efficiency and customer experience.

What languages does SightCall support?

SightCall supports 13 languages, including Chinese (Simplified), Chinese (Traditional), Dutch, English, Finnish, and others.

What company sizes and industries is SightCall the best fit for?

SightCall’s strongest fit in reviewer-reported company profiles is among small and mid-market businesses, with marketing and advertising standing out among the industries represented. The most represented segments include:
  • Company size — Small business: A prominent segment among positively rated users.
  • Company size — Mid-market: Also strongly represented among positively rated users.
  • Industry — Marketing and advertising: The most represented industry in the positive reviewer profiles.
  • Industry — Information technology and services: Another recurring industry segment.

What customer support options does SightCall provide, and how do users find the overall support experience?

SightCall provides support through its knowledge base and email/help desk. The support experience comes across as helpful and professional, with users describing responsive assistance; setup complexity and support around regulatory issues can be more challenging.

SightCall Reviews (21)

Reviews

SightCall Reviews (21)

4.6
21 reviews

What do users say?

Generated using AI from real user reviews
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VM
Vaishnavi M.
Associate Cyber security consultant
Small-Business (50 or fewer emp.)
"SightCall is the Best leading Product"
5/5
What do you like best about SightCall?

SightCall is the top platform for enterprise field service and customer care that uses augmented reality for remote visual help. Review collected by and hosted on G2.com.

What do you dislike about SightCall?

Noting to dislike in the product some times screen gets stuck Review collected by and hosted on G2.com.

Alpesh C.
AC
Alpesh C.
Mobile Team Leader
Small-Business (50 or fewer emp.)
"Best Tool For Technical Assistance"
5/5
What do you like best about SightCall?

- Best tool for visual remotely with customers.

- Very helpful to connect with customers

- it's very easy to make realtime communication. Review collected by and hosted on G2.com.

What do you dislike about SightCall?

- Price which is higher and need to lower.

- Need internet connectivity. Review collected by and hosted on G2.com.

Piyush L.
PL
Piyush L.
Data Engineer 2
Mid-Market (51-1000 emp.)
"Explore power of augmented reality with marvellous quality"
4.5/5
What do you like best about SightCall?

Remote assistance provided to field workers Advanced image recognition capabilities Realtime annotation of video streams which is very useful in our usecase with retail category. Review collected by and hosted on G2.com.

What do you dislike about SightCall?

Complex technology to work and setup along with devops headaches Not much supported in older devices Regulatory compliance in few countries are tough to tackel without proper customer support team Review collected by and hosted on G2.com.

Dimple A.
DA
Dimple A.
Senior Engineer
Small-Business (50 or fewer emp.)
"Efficient technical assistance"
5/5
What do you like best about SightCall?

SightCall offers a range of features and capabilities designed to enhance communication and collaboration such as augmented reality collaboration, remote assistance, and many more which helped to give a new definition to virtual connect. Review collected by and hosted on G2.com.

What do you dislike about SightCall?

There are few issues such as technical compatibility issues, high cost, privacy and security concerns, internet connection required and limited physical interaction. Review collected by and hosted on G2.com.

Verified User in Writing and Editing
TW
Verified User in Writing and Editing
Small-Business (50 or fewer emp.)
"Review for SightCall"
3.5/5
What do you like best about SightCall?

- helps connect with various customers

- remote visual connection Review collected by and hosted on G2.com.

What do you dislike about SightCall?

The high pricing makes it difficult sometimes for small businesses Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"wonderful and very reliable product"
2.5/5
What do you like best about SightCall?

Remote visual support is the most effective section of this product Review collected by and hosted on G2.com.

What do you dislike about SightCall?

Pricing is little high comparatively and be customized Review collected by and hosted on G2.com.

MM
Mariale M.
Small-Business (50 or fewer emp.)
"Incredible stable conference system."
4.5/5
What do you like best about SightCall?

It is a very different tool from other conference systems. I think that this tool has provided incredible solutions for us, we love it because it allows conferences to be held with high quality, the videos are very sharp and stable, we have used the system and we can achieve augmented reality. So it is much newer for us, this tool offers many features, it is very broad in terms of video conferences or events, it does an incredible function and I am happy for it, improving the visibility of our conferences every day. Review collected by and hosted on G2.com.

What do you dislike about SightCall?

In my opinion the system has worked incredibly and in the general opinion of the company and our users we have noted that the software and its interface is incredible the way to create web conferences in is extremely simple and maintains all login stability in conferences it is handled in a successful way i do not have any kind of disadvantage with the tools advances and grows little by little, (no problems.) Review collected by and hosted on G2.com.

ALFREDO P.
AP
ALFREDO P.
Publishing Manager
Mid-Market (51-1000 emp.)
Originally submitted 8/29/2019
"Fast and Efficient technical assistance"
5/5
What do you like best about SightCall?

It is a really incredible tool, with it I can make video calls of high audiovisual quality, in real time with excellent graphic speed in addition to providing tools such as geolocation, zoom, on-screen marking which helps to solve problems quickly thanks to the technical support of the staff trained which makes this software an incredibly useful instrument. Review collected by and hosted on G2.com.

What do you dislike about SightCall?

It really is an instrument too useful in many fields of work, commerce, home. All its functions and tools are very good and advanced. Review collected by and hosted on G2.com.

naomi m.
NM
naomi m.
Sales manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Real-time Communication Made Easier By Sightcall."
5/5
What do you like best about SightCall?

Sightcall is a global software that provides users with the ability to guide their team members remotely. It has incredible features which include Video conferencing, Real-time charts, Visual Support, Mobile Apps and Screen sharing. Live video calling has enabled users to connect with their customers in different locations and work with them one on one. Users can also offer remote assistance to their users. Review collected by and hosted on G2.com.

What do you dislike about SightCall?

So far Sightcall is incredible. It has excellent user support. However, communication becomes a bit difficult in areas with low internet connectivity. This makes videos hang. Review collected by and hosted on G2.com.

Kindy S.
KS
Kindy S.
Sales Floor Manager
Broadcast Media
Small-Business (50 or fewer emp.)
"A great tool that offer us real time communication and conferences."
5/5
What do you like best about SightCall?

Sightcall is best tool for official communication and for files haring. Audio and video quality is always prefect by this tool and it provides us the great features of screen sharing and for important information sharing in an instant manner. It is most intuitive tool for business meeting and it’s is easy to use. The most favorite thing about this software is that it has a superb features with the great ability. I also share the information with anyone in a more efficient way. It provide us the way for fast conversation with friends and colleagues. It is really help me in all my important business meeting. Review collected by and hosted on G2.com.

What do you dislike about SightCall?

The biggest disadvantage of this software is that sometime with slow internet connection it makes our conversation difficult and harder. Moreover, there are same features that are missing in this software. Another problem that we faced is that sometimes we cannot communicate in groups via video chat, because of some internet problems. For the new users, it is so difficult for use and not much popular as Skype or Business Hangouts are. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by SightCall.

Basic

$0.00
Other Per Year
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