Best AI Chatbots Software - Page 9

How Many AI Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,839

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.02 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: chat.co (+18.75%) - Among all products in this category, chat.co recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank AI Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 88,200+ Authentic Reviews
  • 1,839+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Chatbots Software

G2 Grid® for AI Chatbots Software plotting products by satisfaction and market presence

Highlighted products: ChatGPT, Gemini, Claude, Notion, Microsoft Copilot, Perplexity, ClickUp, and Tidio.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-chatbots/grids.json?focus%5B%5D=chatgpt&focus%5B%5D=google-gemini&focus%5B%5D=claude&focus%5B%5D=notion&focus%5B%5D=microsoft-copilot-2026-08-27&focus%5B%5D=perplexity&focus%5B%5D=clickup&focus%5B%5D=tidio)

BotSailor

________________________________________ BotSailor – The Next-Gen Multi-Channel Chatbot & WhatsApp Marketing Platform BotSailor is an all-in-one AI-powered chatbot and marketing automation platform designed to help businesses build meaningful customer relationships across WhatsApp, Facebook Messenger, Instagram, Telegram, and websites—without writing a single line of code. With BotSailor, businesses can automate conversations, boost engagement, and increase conversions through smart workflows, advanced AI features, and seamless third-party integrations. Key Features: • Visual Flow Builder Easily design and launch chatbots with a drag-and-drop interface. Add messages, buttons, triggers, conditions, and integrations in minutes—no technical skills required. • AI Agent & AI Assistant Go beyond rule-based bots. Use AI Agents to handle customer intent, qualify leads, and automate actions, while the AI Assistant supports your team in the Shared Inbox with smart reply suggestions and subscriber insights. • WhatsApp Broadcast & Campaigns Send bulk, personalized WhatsApp messages to your subscribers with high deliverability. Perfect for promotions, reminders, and customer updates. • Multi-Channel Engagement Connect with customers where they are—whether on WhatsApp, Messenger, Instagram, Telegram, or your website chat widget. Manage all interactions in a unified Shared Inbox for real-time collaboration between bots and human agents. • E-commerce & CRM Integrations Integrate with Shopify, WooCommerce, Google Sheets, HubSpot, and more. Automate order notifications, COD verification, abandoned cart recovery, and contact syncing to streamline your sales process. • Subscriber Management & Analytics Organize subscribers with labels, tags, and segments. Track conversation history, campaign performance, and AI-powered Subscriber IQ insights to optimize engagement. • Reseller & White-Label Program Agencies and entrepreneurs can launch their own branded chatbot SaaS business with BotSailor’s white-label solution—no server management or development required. • Scalable Plans From startups to enterprises, BotSailor offers flexible pricing, premium add-ons, and unlimited messaging options so you can scale as your business grows. ________________________________________ Why BotSailor? BotSailor isn’t just a chatbot builder—it’s a complete automation ecosystem. Whether you want to capture more leads, automate support, personalize marketing campaigns, or resell under your own brand, BotSailor gives you the tools to grow faster, smarter, and stronger. 👉 The future of customer engagement is conversational. BotSailor helps you get there today.

Average Rating: 4.6/5.0

Total Reviews: 4

How Do G2 Users Rate BotSailor?

  • Understanding: 7.8/10 (Category avg: 8.9/10)
  • Ease of Use: 9.2/10 (Category avg: 9.2/10)
  • Reliability: 8.3/10 (Category avg: 8.9/10)
  • Error Learning: 7.8/10 (Category avg: 8.2/10)

Who Is the Company Behind BotSailor?

  • Seller: BotSailor
  • Year Founded: 2022
  • HQ Location: Rajshahi, BD
  • LinkedIn® Page: linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Do G2 Reviewers Say About BotSailor?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of BotSailor enhances their experience, making chatbot management effortless.
  • Users appreciate the easy app integrations with BotSailor, enabling seamless connections across multiple platforms.
  • Users value the professional customer support of BotSailor, enhancing their overall experience and satisfaction.
  • Users value the easy implementation and integration of BotSailor, complemented by professional service and support.
  • Users value the easy implementation of BotSailor, making integration and operation seamless and efficient.
Cons
  • Users find the high cost of advanced integrations to be a significant drawback when using BotSailor.
  • Users find the usage limitations of BotSailor frustrating due to high costs and setup time for advanced integrations.

What Are Recent G2 Reviews of BotSailor?

CX Genie

CX Genie is an all-in-one customer support platform integrated with AI, designed to help businesses of all sizes – from solopreneurs and startups to scaling companies – deliver exceptional customer experiences. CX Genie streamlines internal operations, enables seamless 5-star multi-channel support, boosts customer engagement, and drives business growth.

Average Rating: 4.3/5.0

Total Reviews: 4

How Do G2 Users Rate CX Genie?

  • Understanding: 8.3/10 (Category avg: 8.9/10)
  • Ease of Use: 7.9/10 (Category avg: 9.2/10)
  • Reliability: 10.0/10 (Category avg: 8.9/10)
  • Error Learning: 8.3/10 (Category avg: 8.2/10)

Who Is the Company Behind CX Genie?

  • Seller: CX Genie
  • Year Founded: 2023
  • HQ Location: Midview City, SG
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Do G2 Reviewers Say About CX Genie?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of CX Genie exceptional, allowing effortless chatbot creation without coding.
  • Users love the easy integrations of CX Genie, enabling seamless connectivity with platforms like WhatsApp and Shopify.
  • Users appreciate the top-notch UI/UX of CX Genie, making chatbot creation and integration seamless and efficient.
  • Users value the seamless integrations with various platforms, ensuring efficient and timely response to customer queries.
  • Users value the responsive customer support on Discord, enhancing their overall experience with CX Genie.
Cons
  • Users find the learning curve steep, requiring additional training to effectively use CX Genie despite its cost.
  • Users find the steep learning curve of CX Genie challenging, requiring significant training to navigate effectively.
  • Users face chat workflow issues with CX Genie, but benefit from fast and reliable support on Discord.
  • As a newer user, I faced chat functionality issues but appreciated the quick support available on Discord.
  • Users note chat workflow issues in CX Genie, though they appreciate the prompt support available on Discord.

What Are Recent G2 Reviews of CX Genie?

ELXCHATBOT AI

ELX Chatbot is an AI chatbot for ecommerce that helps online stores increase sales, automate customer support, and deliver personalized shopping experiences. Instantly answer customer questions, recommend products, track orders, and provide 24/7 multilingual assistance with seamless integrations for Shopify, BigCommerce, WooCommerce, and Adobe Commerce

Average Rating: 5.0/5.0

Total Reviews: 4

How Do G2 Users Rate ELXCHATBOT AI?

  • Understanding: 10.0/10 (Category avg: 8.9/10)
  • Ease of Use: 9.6/10 (Category avg: 9.2/10)
  • Reliability: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind ELXCHATBOT AI?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of ELXCHATBOT AI?

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EtherAssist

EtherAssist is an AI assistant for IT teams. It helps diagnose incidents, write PowerShell and automation scripts, produce guides and runbooks, and draft compliance documents, so teams move faster without adding headcount. Diagnostics cover DNS, mail, SSL, ports and CVEs, and EtherAssist converts VBS and BAT scripts to PowerShell. It generates scripts for your team to review and run; it does not make changes in your estate. For Windows 11 planning, EtherAssist reads Intune device data through Microsoft Graph, read-only, to show readiness. Compliance draft packs cover ISO 27001, ISO/IEC 42001 and 42002, Cyber Essentials, NCSC CAF, the NCSC Cloud Security Principles, DORA, NIS2 and more, exported as DOCX, PDF or zip. They are drafts for your team to review. Admins control the assistant per tenant: web search, connectors, sources and domains can each be switched on or off, and each connector write call needs the user's approval. You choose the region (UK, EU or US) for model calls. The audit log can be sent to your SIEM, retention purge runs from 1 to 3,650 days, and per-user export and purge are built in. MSPs manage customers from one multi-tenant console. EtherAssist also works in Microsoft Teams and as a browser extension, and connects to Zoho Desk. Standard plan: £16 per user per month. See EtherAssist in a live demo at efficientether.ai/contact#demo.

Average Rating: 5.0/5.0

Total Reviews: 6

How Do G2 Users Rate EtherAssist?

  • Understanding: 10.0/10 (Category avg: 8.9/10)
  • Ease of Use: 9.4/10 (Category avg: 9.2/10)
  • Reliability: 10.0/10 (Category avg: 8.9/10)
  • Error Learning: 10.0/10 (Category avg: 8.2/10)

Who Is the Company Behind EtherAssist?

  • Seller: EfficientEther
  • Year Founded: 2023
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    6 employees on LinkedIn®
  • Ownership: Private Limited Company
  • Phone: +44 (0) 2038220072

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Do G2 Reviewers Say About EtherAssist?

AI-generated summary from verified user reviews

Pros
  • Users find EtherAssist to be extremely easy to use, providing efficient solutions and insightful guidance effortlessly.
  • Users find EtherAssist to be instantaneously beneficial, enhancing efficiency and transforming their daily IT tasks remarkably.
  • Users find EtherAssist to be incredibly useful, enhancing daily workflows with efficient AI-driven insights and solutions.
  • Users value the time-saving benefits of EtherAssist, allowing for quick, efficient troubleshooting and support integration.
  • Users highlight the efficiency of EtherAssist, streamlining processes and enhancing productivity for better outcomes.
Cons
  • Users find the prompt issues can hinder the reading experience, requiring adjustments for complex requests.
  • Users find the poor navigation frustrating, impeding their efficiency and making the tool harder to use effectively.
  • Users find the usage limitations frustrating, as excessive information and occasional logouts hinder their experience.

What Are Recent G2 Reviews of EtherAssist?

HubEngage

HubEngage is a Unified Multi-channel Employee Engagement Platform for Employee Communications, Employee Recognition, Enterprise Social, Surveys, Instant Messaging and AI Chatbot. Companies of all sizes can reach and engage all their employees through an intranet, mobile Apps, emails, SMS / Text messaging, and digital displays. With HubEngage, organizations have the flexibility to pick and choose the modules they need—whether it’s the communications hub, recognitions hub, social hub, surveys hub, instant messaging, or the AI chatbot. And as your needs grow, you can easily add more hubs without the hassle of buying another platform, managing new integrations, or requiring employees to switch between multiple apps. Scale effortlessly within the same app! With ONE App for employees organizations can see improved productivity, high engagement, and lower costs. The HubEngage Difference: Comprehensive: Biggest feature set of any platform covering all aspects of Comms and Engagement Personalized: Fully branded, Pick and choose modules, Customize experience for employees Automation: AI content generation, AI moderation, Sentiment analysis, Scheduling, Automated recognitions and more… Gamification: Points system, Rewards integration, Integrated gift cards, Leaderboards Multi-Language: Available in 30+ languages Stellar Support: Training, Engagement strategy support, Webinars, Best practices and more. Learn more at HubEngage.com and book a demo today! Best For: Internal Communications, HR, Employee Engagement, Employee Experience, Employee Communications, Corporate Communications, Human Resources, Corporate Affairs, Employee Health & Safety, Operations

Average Rating: 4.7/5.0

Total Reviews: 78

How Do G2 Users Rate HubEngage?

  • Ease of Use: 8.9/10 (Category avg: 9.2/10)

Who Is the Company Behind HubEngage?

  • Seller: HubEngage
  • Year Founded: 2015
  • HQ Location: Cedar Park, Texas
  • LinkedIn® Page: www.linkedin.com
    35 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Manufacturing
  • Company Size: 28% Medium, 17% Large

What Do G2 Reviewers Say About HubEngage?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless communication with HubEngage, enhancing team interactions and overall operational efficiency.
  • Users appreciate the ease of use of HubEngage, facilitating smooth communication and streamlined operations for teams.
  • Users value the smooth communication provided by HubEngage, which enhances teamwork and efficiency effortlessly.
  • Users appreciate the smooth communication with HubEngage, enhancing teamwork and providing a seamless experience.
  • Users find setup ease with HubEngage exceptional, as clear guidance simplifies the initial setup process effortlessly.
Cons
  • Users find the learning curve steep, making initial setup and understanding advanced settings challenging and time-consuming.
  • Users find the difficult setup challenging, often requiring customer support to initiate the process successfully.
  • Users experience poor customer support, highlighting issues with language options and slow response times.
  • Users find the initial setup complex, often needing customer support for assistance, affecting the overall experience.
  • Users find the initial setup complex, often needing customer support to navigate challenges and complete the process.

What Are Recent G2 Reviews of HubEngage?

lobstr

Get the data you need. Lobstr is a web scraping software that offers ready-made no-code scrapers to collect data from top-ranked websites. Extract information at scale and export seamlessly.

Average Rating: 4.5/5.0

Total Reviews: 4

How Do G2 Users Rate lobstr?

  • Understanding: 8.8/10 (Category avg: 8.9/10)
  • Ease of Use: 9.2/10 (Category avg: 9.2/10)
  • Reliability: 8.3/10 (Category avg: 8.9/10)
  • Error Learning: 8.8/10 (Category avg: 8.2/10)

Who Is the Company Behind lobstr?

  • Seller: lobstr
  • Year Founded: 2020
  • HQ Location: SAINT-MANDE, FR
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Medium, 25% Small

What Do G2 Reviewers Say About lobstr?

AI-generated summary from verified user reviews

Pros
  • Users value the convenient and user-friendly dashboard of Lobstr, making data scraping and downloading effortless.
  • Users find Lobstr's ease of use remarkable, with a simple dashboard and seamless data download options.
  • Users value the no-code data scraping integrations of Lobstr, streamlining their processes seamlessly.
  • Users find Lobstr's simple dashboard intuitive, making data scraping and Excel downloads effortless.
  • Users value the no-code integration of lobstr, making data scraping from the internet highly effective and accessible.
Cons
  • Users find that while Lobstr stammers with complex websites, it ultimately gets the job done.

What Are Recent G2 Reviews of lobstr?

MaxContact

Make every conversation count – for acquisition, retention & recovery. MaxContact is the AI-powered customer engagement software that helps you turn every customer conversation into a high-impact, revenue-driving moment. We empower your teams to connect smarter, perform better, and scale faster - without losing the human touch. Our cloud-based contact centre platform delivers three core benefits: Revenue-driving performance everywhere it matters. Give your team the power to turn conversations into outcomes with AI automation and insights, intelligent targeting, and predictive dialling that drive scalable revenue. MaxContact helps your agents perform at their best with smarter targeting, automation tools, and AI insights. Move beyond gut feel and make performance scalable with results you can repeat. Our customers achieve 200-300% increases in contact rates, campaign conversion rates that double, and team productivity improvements of +25%. We're so confident in these results that we guarantee measurable performance improvements with the MaxContact Performance Promise. CX that fuels growth. Create customer experiences that boost loyalty, increase conversion, and drive long-term value. Better experiences build better business outcomes, turning service into a revenue stream. Our omnichannel features - covering SMS, WhatsApp, email, web chat, and social - ensures every interaction becomes a value-creating moment. With AI agents handling routine tasks and speech analytics providing intelligence, your team focuses on high-impact customer conversations. Scale with confidence, not compromise. Handle more with less without losing the human touch. Automate intelligently, reduce cost-to-serve, and scale confidently even as volumes rise. Our AI works alongside your team - AI does the heavy lifting while your team focuses on what matters most. From automated dialling to intelligent targeting and AI call summaries, MaxContact future-proofs your operations. What can it do for you? • Drive revenue-driving performance with automated dialling and intelligent targeting • Elevate CX as a commercial lever with omnichannel engagement and AI-powered insights • Scale efficiently with inbound and outbound AI agents that handle the heavy lifting • Ensure OFCOM, GDPR & PCI compliance and security across all customer interactions • Transform operations with real-time dashboards, reporting, conversation intelligence and business insights. You're backed by industry experts & 5-star UK-based support. Ready to make every conversation count? Get in touch to find out more - info@maxcontact.com

Average Rating: 4.6/5.0

Total Reviews: 60

How Do G2 Users Rate MaxContact?

  • Ease of Use: 8.9/10 (Category avg: 9.2/10)

Who Is the Company Behind MaxContact?

  • Seller: MaxContact
  • Company Website:
  • HQ Location: Manchester, England, United Kingdom
  • LinkedIn® Page: www.linkedin.com
    68 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Insurance
  • Company Size: 52% Medium, 40% Small

What Do G2 Reviewers Say About MaxContact?

AI-generated summary from verified user reviews

Pros
  • Users commend MaxContact's exceptional customer support, highlighting prompt, personalized responses and helpful, friendly service.
  • Users appreciate the exceptional customer support of MaxContact, highlighting helpful, responsive, and educational assistance when needed.
  • Users value the ease of use of MaxContact, highlighting its intuitive navigation for managing campaigns and reports.
  • Users highlight the exceptional efficiency of MaxContact's support team, quickly resolving issues and enhancing productivity.
  • Users find MaxContact to have exceptional reliability, with minimal downtime and effective support for complex needs.
Cons
  • Users find the complex reporting of MaxContact overwhelming, wishing for simpler, more customizable reporting options.
  • Users express frustration over missing bulk update features, which complicate data management and increase manual work.
  • Users find customization difficult, especially in creating bespoke reports and adjusting dashboard designs to meet specific needs.
  • Users find the reporting too complicated, wishing for a simpler and more navigable experience with relevant data.
  • Users find difficult reporting in MaxContact, wishing for simpler and more customizable reporting options.

What Are Recent G2 Reviews of MaxContact?

NOEM.ai

Noem.ai is a platform for AI Chatbot Agents that help businesses support, educate, and convert customers on their sites and stores. Answers questions, qualifies leads, routes to sales or support, and escalates when needed Trains on your docs, FAQs, and product catalogs Deploys to Web, Shopify, WordPress, and help desks Integrates via webhooks and APIs to CRMs and ticketing Provides analytics, transcripts, and weekly insights

Average Rating: 5.0/5.0

Total Reviews: 4

How Do G2 Users Rate NOEM.ai?

  • Understanding: 10.0/10 (Category avg: 8.9/10)
  • Ease of Use: 9.6/10 (Category avg: 9.2/10)
  • Reliability: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind NOEM.ai?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of NOEM.ai?

NuPlay

NuPlay is a conversational AI platform for enterprise customer-facing teams, providing voice and chat AI agents that handle customer interactions across sales, support, and post-purchase experiences. NuPlay enables enterprises to deploy AI agents that engage customers, qualify leads, resolve support queries, manage follow-ups, and handle proactive customer communication. The agents connect with enterprise processes and operate across voice, chat, email, and messaging while maintaining consistent workflows and escalation paths. Key capabilities of NuPlay include: AI Customer Service Agents: Handle customer queries, support requests, returns, escalations, and loyalty interactions. Outbound Sales Agents: Qualify leads, engage prospects, and automate follow-ups to extend sales reach. Inbound AI Agents: Manage customer conversations and resolve routine requests without requiring human intervention. Voice AI: Enable natural, low-latency voice interactions for enterprise customer support and engagement. Multilingual Voice and Chat: Support multiple languages across voice and chat from a single deployment. Contextual Human Escalation: Transfer conversations to human agents with the full interaction context, avoiding cold starts. Omnichannel Engagement: Support customer interactions across voice, chat, email, and messaging through one platform. Production Reliability: Maintain 99% AI SOP adherence in production, helping agents follow defined processes consistently. High Containment: Reach a 75% containment rate at maturity, reducing the volume of interactions requiring frontline intervention. NuPlay is designed for enterprises that need to handle large volumes of customer interactions without compromising consistency or service quality. It helps customer-facing teams increase sales reach, resolve more customer queries through automation, reduce frontline workload, and maintain consistent customer experiences across channels. NuPlay serves enterprise use cases across retail, insurance, financial services, home services, and education, including customer support, sales engagement, lead qualification, claims and policy servicing, scheduling, admissions, and post-purchase communication

Average Rating: 4.5/5.0

Total Reviews: 6

How Do G2 Users Rate NuPlay?

  • Ease of Use: 8.1/10 (Category avg: 9.2/10)
  • Reliability: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind NuPlay?

  • Seller: NuPlay AI
  • Year Founded: 2024
  • HQ Location: Mountain View, US
  • LinkedIn® Page: www.linkedin.com
    78 employees on LinkedIn®
  • Ownership: NuPlay AI

Who Uses This Product?

  • Company Size: 67% Medium, 33% Large

What Do G2 Reviewers Say About NuPlay?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of training for Emotion/Sentiment Detection with Nurix, enhancing overall efficiency and support.
  • Users benefit from the efficiency of NuPlay, saving significant time and automating tasks effectively.
  • Users appreciate the automation and efficiency provided by Nurix, significantly saving time and enhancing support.
  • Users appreciate the automation capabilities of Nurix, significantly reducing manual tasks and enhancing efficiency.
  • Users appreciate the excellent customer satisfaction provided by Nurix, thanks to its effective AI Agents and support team.
Cons
  • Users find usage limitations frustrating, as setup and integration issues hinder experimentation and efficient management of BOTs.
  • Users are frustrated by access restrictions as key features of NuPlay remain unavailable during the iteration phase.
  • Users find the admin dependency limiting, wishing for a self-serve option to manage BOT setups independently.
  • Users experience data information silos with NuPlay, causing integration challenges and limited access to previous interaction data.
  • Users face challenges with data information silos, leading to integration issues and limited access to previous interaction data.

What Are Recent G2 Reviews of NuPlay?

Regal

Regal helps businesses transform their customer experience with AI Agents. Regal helps businesses build, improve and manage AI Agents for CX. We're the only voice AI platform that treats conversations as part of your customer journey, not a separate channel. We have deep contact center experience, tools that let any team build complex AI Agents for CX, and a track record of improving customer lifetime value. For instance, our Unified Customer Profile allows businesses to understand real-time customer intent signals and automatically tailors multi-touch inbound and outbound interactions with a blend of AI Agents and your human agents. Regal supports over 200 leading brands including Toyota, Google, Kin Insurance, Ro, and Coursera. Regal is based in NYC and is backed by $83M from leading investors including Emergence Capital, Founder Collective and Homebrew.

Average Rating: 4.7/5.0

Total Reviews: 45

How Do G2 Users Rate Regal?

  • Ease of Use: 9.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Regal?

Who Uses This Product?

  • Top Industries: Insurance, Hospital & Health Care
  • Company Size: 76% Medium, 20% Small

What Do G2 Reviewers Say About Regal?

AI-generated summary from verified user reviews

Pros
  • Users value Regal's ease of use and automation, making lead qualification and communication seamless and efficient.
  • Users commend Regal for its user-friendly features, seamless integration, and exceptional support, enhancing communication and productivity.
  • Users find Regal super easy to use, appreciating its seamless integration and intuitive design for efficient communication.
  • Users value Regal's excellent customer support, which enhances integration and optimizes communication processes effectively.
  • Users highlight Regal's efficiency in automating calls and simplifying communication, leading to significant time savings and increased productivity.
Cons
  • Users find the learning curve steep, complicating implementation and management of journeys with Regal's initial complexity.
  • Users find the reporting capabilities inadequate, leading to confusion and a lack of real-time metrics for agents.
  • Users find Regal has limited features compared to more mature products, impacting overall user experience.
  • Users find complexity in Regal's implementation and workflow challenging, especially for advanced features and mobile usability.
  • Users note the missing features in Regal, leading to delays and challenges, though improvements are on the horizon.

What Are Recent G2 Reviews of Regal?

Salesmate

Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes customer data, deal pipelines, tasks, and conversations so sales, marketing, support, and revenue operations stay aligned on every account. By bringing execution and visibility into one place, Salesmate reduces operational friction and helps teams move faster from first touch to renewal. Salesmate is designed for organizations scaling across teams, regions, and customer segments - and looking for a CRM that supports structured processes without slowing people down. The platform supports key revenue workflows such as capturing and qualifying leads, managing complex sales cycles, coordinating cross-team handoffs, and tracking performance through reporting and forecasting. Automation through no-code workflows and sequences reduces repetitive work, standardizes best practices, and ensures timely follow-ups without adding unnecessary complexity. A core strength of Salesmate is communication visibility and execution discipline. With seamless email synchronization and tracking, teams can monitor engagement and keep every interaction tied to the right contact, company, and deal. Built-in meeting scheduling improves speed-to-lead and responsiveness, while dashboards and reports give leaders the clarity they need to forecast accurately, identify bottlenecks, and optimize conversion across the funnel. Skara extends Salesmate with CRM-native AI agents that don’t just answer questions - they take action across the customer lifecycle. Skara can engage prospects and customers through real-time conversations, qualify and route inbound leads, book meetings using calendar availability and time-zone logic, and automatically create or update CRM records to keep pipelines clean. Beyond pre-sales, Skara can handle repetitive support requests using knowledge bases, deflect tickets, capture structured data through conversational forms, trigger workflows, assign owners, and escalate complex cases with full context and summaries. For eCommerce and digital-first businesses, Skara also enables conversational commerce use cases such as guided product discovery, answering product and availability questions, handling order status and returns, and capturing high-intent signals that flow directly into the CRM. Together, Salesmate and Skara help mid-market and enterprise organizations operate with greater speed and precision - delivering more qualified conversations, cleaner data, stronger handoffs between teams, and a customer experience that feels responsive and personalized at every stage.

Average Rating: 4.7/5.0

Total Reviews: 119

How Do G2 Users Rate Salesmate?

  • Ease of Use: 9.1/10 (Category avg: 9.2/10)

Who Is the Company Behind Salesmate?

  • Seller: Salesmate
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Charlotte, NC
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 74% Small, 14% Medium

What Do G2 Reviewers Say About Salesmate?

AI-generated summary from verified user reviews

Pros
  • Users praise the exceptional customer support from Salesmate's team, enhancing their overall experience and satisfaction.
  • Users appreciate the super easy user interface of Salesmate, finding the platform intuitive and efficient for their needs.
  • Users value the easy-to-use interface and all-in-one solution of Salesmate, enhancing productivity and client engagement.
  • Users appreciate the super easy user interface and comprehensive modules of Salesmate, enhancing workflow creation and management.
  • Users find automation in Salesmate invaluable, enhancing workflow ease and delivering seamless customer engagement across channels.
Cons
  • Users find integration issues frustrating, as they complicate the workflow automation experience with other CRMs.
  • Users find limited features in Salesmate's third-party integrations and advanced settings challenging for non-technical users.
  • Users feel that missing features like better support and multi-user login options hinder Salesmate's potential.
  • Users experience a learning curve for advanced configurations, often relying on support for setup and adjustments.
  • Users find Salesmate to be not intuitive, requiring significant technical assistance for advanced configurations.

What Are Recent G2 Reviews of Salesmate?

What Are G2 Users Discussing About Salesmate?

Squirro

Squirro is the only European vendor to be named an Emerging Leader in the ‘Gen AI Engineering’ and ‘AI Knowledge Management Apps/General Productivity’ Emerging Market Quadrants 2025. Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation. Trusted by central banks and over 30 industry leaders. Squirro develops top-notch Retrieval Augmented Generation (RAG) and Semantic Search technology with access to an unlimited universe of data and connectors. Squirro's features include advanced search & chat while browsing, document summarization, chats with results, knowledge graphs, among others. Squirro offers the implementation of stringent access control lists (ACLs), the flexibility of public cloud and on-premise deployments with open-source models like Mixtral, ensuring full data sovereignty, adapted for the most regulated industries. Recognized by Gartner as a visionary company.

Average Rating: 4.7/5.0

Total Reviews: 10

How Do G2 Users Rate Squirro?

  • Understanding: 9.4/10 (Category avg: 8.9/10)
  • Ease of Use: 9.4/10 (Category avg: 9.2/10)
  • Reliability: 10.0/10 (Category avg: 8.9/10)
  • Error Learning: 9.4/10 (Category avg: 8.2/10)

Who Is the Company Behind Squirro?

  • Seller: Squirro
  • Year Founded: 2012
  • HQ Location: Zurich, Switzerland
  • LinkedIn® Page: www.linkedin.com
    94 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 40% Small, 40% Medium

What Do G2 Reviewers Say About Squirro?

AI-generated summary from verified user reviews

Pros
  • Users value the powerful data analytics of Squirro, enabling efficient insights and automation for their businesses.
  • Users appreciate the ease of use of Squirro, enjoying fast integration and helpful customer support.
  • Users highlight Squirro's ease of use and powerful insights, appreciating fast integration and responsive customer support.
  • Users commend Squirro for its powerful AI technology, enhancing customer engagement with accurate and context-aware insights.
  • Users find Squirro's helpful insights invaluable for data analysis and improving customer engagement effectively.
Cons
  • Users find the complex setup of Squirro time-consuming and challenging to navigate effectively.
  • Users find the difficult configuration of Squirro time-consuming, with an impractical setup promise and a steep learning curve.
  • Users find the difficult customization of Squirro limits its adaptability to specific requirements and hinders usability.
  • Users find the difficult learning curve and slow setup time frustrating when using Squirro.
  • Users find difficult navigation in Squirro's dashboard, especially newcomers, affecting overall user experience and efficiency.

What Are Recent G2 Reviews of Squirro?

What Are G2 Users Discussing About Squirro?

Talkative

Talkative provides contact centre leaders with a secure, AI customer service solution that’s always evolving, infinitely scalable, and delivers value fast. We help customer service, support, and sales teams deliver fast, scalable, and brand-consistent service - across voice, chat, messaging, and more. With Talkative, you get LLM-powered voice AI and chatbots, AI-enhanced live chat and messaging (including WhatsApp, Facebook Messenger, and SMS), and powerful agent assist tools - all connected through one flexible platform that integrates seamlessly with your CRM and contact centre systems. Trained on your knowledge base and customisable to your brand, Talkative’s prompt-based AI delivers multilingual, compliant support at scale - while ensuring smooth handovers to human agents when needed. Trusted by leading organisations like Healthspan, Bugaboo, Claridge’s, PayPoint, and Lululemon, Talkative has helped customers achieve: - Up to 90% containment on AI conversations - 89% CSAT for AI interactions - 39% increase in average order value Whether you’re looking to improve efficiency, reduce costs, or deliver exceptional CX, Talkative gives your teams the AI tools to thrive.

Average Rating: 5.0/5.0

Total Reviews: 26

How Do G2 Users Rate Talkative?

  • Understanding: 10.0/10 (Category avg: 8.9/10)
  • Ease of Use: 9.6/10 (Category avg: 9.2/10)
  • Reliability: 10.0/10 (Category avg: 8.9/10)
  • Error Learning: 10.0/10 (Category avg: 8.2/10)

Who Is the Company Behind Talkative?

Who Uses This Product?

  • Company Size: 50% Medium, 27% Small

What Do G2 Reviewers Say About Talkative?

AI-generated summary from verified user reviews

Pros
  • Users commend the exceptional customer support, highlighting responsiveness and dedication to ensuring successful implementation.
  • Users find Talkative to be super responsive and helpful, making the setup process seamless and efficient.
  • Users appreciate the easy setup of Talkative, noting its clear guidance and fast integration process.
  • Users find Talkative's AI efficiency highly beneficial, praising its quick setup and responsive support for chatbots.
  • Users find Talkative's responsive AI setup extremely helpful for getting started with their chatbot efficiently.
Cons
  • Users find the initial setup complex, yet Jasmine's portal simplifies the process into manageable modules.
  • Users find the difficult setup daunting, though a logical, modular breakdown helps ease the initial process.

What Are Recent G2 Reviews of Talkative?

What Are G2 Users Discussing About Talkative?

AI twin

Twinzz AI connects to an existing business number to deploy a smart AI bot that learns the business, responds instantly, provides accurate pricing, and maintains brand tone, with seamless human takeover and real-time translation. The same fully automated setup applies to phone calls, where a voicebot speaks in the owner’s authentic voice, enabling natural multilingual conversations with the option for human takeover at any point.

Average Rating: 4.7/5.0

Total Reviews: 3

How Do G2 Users Rate AI twin?

  • Ease of Use: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind AI twin?

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Are Recent G2 Reviews of AI twin?

Ask An AI

Ask An AI is a content generation tool that provides prompt answers and assists in content writing.

Average Rating: 4.7/5.0

Total Reviews: 3

How Do G2 Users Rate Ask An AI?

  • Understanding: 9.4/10 (Category avg: 8.9/10)
  • Ease of Use: 8.3/10 (Category avg: 9.2/10)
  • Reliability: 8.9/10 (Category avg: 8.9/10)
  • Error Learning: 7.8/10 (Category avg: 8.2/10)

Who Is the Company Behind Ask An AI?

Who Uses This Product?

  • Company Size: 67% Medium, 33% Large

What Are Recent G2 Reviews of Ask An AI?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026