What is 3PL Software?

A typical supply chain consists of three independent businesses conducting three different steps to get a product all the way to a customer's doorstep. The first business is the designers and creators of the product. These are the companies that create the actual product that will be sold to consumers. Once this company creates their product, they generally need a second party logistics provider such as UPS or FedEx to deliver the product to the customer. Even though that second-party logistics provider can handle the shipping, there still needs to be that company that can hold all of those products and place them onto those shipping trucks. That’s where third-party logistics providers come into play. A 3PL is the intermediary business that handles the distribution necessary to have products delivered to the customer’s doorstep. 3PL’s are essentially warehouses and distribution centers that house all a business’s products. They are usually in strategic locations where there are high shipping volumes, so they can quickly reach customers’ doorsteps. With all these moving parts in the supply chain between a business and the customer, there needs to be a medium for businesses to communicate with these 3PL’s. By the same token, there also needs to be a simple way for 3PL’s to handle all of the logistics that come with warehousing and fulfillment. This is where 3PL software comes into play. 3PL software is designed to streamline the process for both third-party logistics providers and the vendors that hire them. For the vendors, 3PL software can help them keep in communication with the 3PL’s they hire. For 3PL’s, 3PL software can help them with all the logistics necessary with warehousing, distribution, and customer communication. Since 3PL software offers a wide range of functions, we will highlight all of the ways warehouses, distribution centers, and 3PL’s can take advantage of the software. Key Benefits of 3PL Software Improve transparency and communication between third-party logistics providers and vendors Improve warehouse management, distribution, and order management for 3PLs Cost and time savings for both 3PL’s and vendors

Why Use 3PL Software?

3PL software has a variety of different benefits for carriers, shippers, distributors, and retailers. First and foremost, it drastically improves the communication between third-party logistics providers and the businesses that outsource their supply chain. This allows businesses that outsource their distribution to have more visibility into how their supply chain is performing. Secondly, 3PL software can greatly improve daily operations for third-party logistics providers. 3PL software contains features that aid in the process of warehousing, order management, and distribution. Lastly, it can aid third-party logistics providers with communicating with shipment companies. 3PL software provides features that allow those 3PLs to choose the best carriers, and rates for shipping. Additionally, 3PL software provides features that allow 3PLs to communicate and update about shipment arrival times. Improved client relations — Most third-party logistics providers work with multiple clients. With all of these clients, third-party logistics providers usually have to manage lots of data, invoicing, and logistics. 3PL software helps these companies keep all this data in one centralized location. 3PL software can help them store customer rates and automatically bill for warehouse services and storage. Customization — Most 3PL’s handle the distribution for a variety of clients who all have different work orders and different billing cycles. With 3PL software, 3PL’s can customize handheld fields and behavior for each specific work order. This allows the third-party logistics providers to cater their work to a variety of clients.

Who Uses 3PL Software?

Public warehouses — For warehouse managers that work for a third-party logistics provider or even for the company that designs the product themselves, 3PL software can be a great tool to manage inventory. 3PL software has specific functions designed to track items within a warehouse, automate orders with shopping cart integrations, and automate customer notifications of important inventory activity. Distributors — Distribution centers differ from warehouses in that they generally hold products for shorter periods of time. Distribution centers are specially designed to quickly transfer products from the distribution center to the customer. As a result, distributors generally move at a faster pace than warehouses and are expected to communicate with customers. 3PL software can help distribution centers with the rapid turnaround of goods by having barcode scanners track items and a customer portal with inventory, billing, and reporting information.

Page 3 | Best 3PL Software: User Reviews from September 2026

Kentro

Kentro: The Next-Generation ERP & 3PL for E-Commerce In an era where eCommerce operations demand agility and efficiency, Kentro emerges as the modern alternative to traditional ERP systems like NetSuite or SAP. As a cloud-based, multi-channel ERP and in house 3PL solution, Kentro is designed specifically for the eCommerce landscape, offering a suite of features that streamline operations, fulfillment, and logistics at a fraction of the cost and complexity. Why Choose Kentro? - Modern ERP & 3PL Solution: Built for the E-Commerce age, Kentro offers advanced capabilities for both inventory management and order fulfillment, outperforming old-school systems. - Cost-Effective: Experience the power of a high-end ERP system like NetSuite or SAP, with the added benefit of 3PL services, at a more accessible price point. - User-Friendly Interface: Navigate through your e-commerce operations with an interface that’s both easy to use and highly effective. - Real-Time Operation: Stay ahead with real-time inventory management, order fulfillment, and supply chain insights integrated with 3PL for seamless logistics. Key Features: - Built-in B2B Online Store: Seamless management of both customer and business sales. - Real-Time Inventory Management: Always know your stock levels and manage them efficiently with integrated 3PL. - Order Fulfillment & Routing: Smooth, automated order processing with integrated shipping and fulfillment. - 3PL Services: Streamlined fulfillment for DTC and B2B with same-day shipping and efficient warehouse management. - Drop-Ship Automations: Simplify your drop-shipping process. - Supply Chain Management: Gain complete control over your supply chain. - Product Catalog Management: Easily manage and update your product listings. - Multi-Channel Listing: Integrate and synchronize your sales across various platforms. - Workflow Automation: Customizable rules engine to automate your daily tasks. - Accounting Automation: Keep your financial data synchronized and updated. - Vendor/Supplier Dashboard: Dedicated portals for your business partners. - Communication Automation: Automated email and SMS notifications and alerts. - Refund Management: Streamline your refund processes. - Custom API Integration: Open Channel and Store APIs for bespoke integrations. Your E-Commerce Operations, Redefined Kentro is more than an ERP; it’s a strategic partner in your e-commerce journey, now with fully integrated 3PL services. With direct integrations to over 100 external tools and 5000+ zaps, Kentro bridges the gap between disparate processes, turning complex operations into streamlined workflows. Ready to transform your e-commerce operations? Discover the Kentro difference today!

Average Rating: 4.8/5.0

Total Reviews: 17

How Do G2 Users Rate Kentro?

Quality of Support: 9.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Kentro?

Seller: Kentro
Year Founded: 2021
HQ Location: Sao Paulo, SP
LinkedIn® Page: www.linkedin.com
38 employees on LinkedIn®

Who Uses This Product?

Top Industries: Consumer Goods, Health, Wellness and Fitness
Company Size: 76% Medium, 24% Small

What Do G2 Reviewers Say About Kentro?

AI-generated summary from verified user reviews

Pros

Users praise Kentro's responsive customer support, appreciating their quick answers and willingness to improve processes.
Users find Kentro’s ease of use exceptional, streamlining management tasks and enhancing overall business efficiency.
Users find Kentro to be affordable and cost-effective, significantly reducing expenses while enhancing business management efficiency.
Users highlight the automation capabilities of Kentro, streamlining reporting and saving significant time and resources.
Users find Kentro to be cost-effective, providing similar functionality to competitors at a significantly lower price.

Cons

Users express frustration with feature limitations due to the smaller size of Kentro, causing delays in implementation.
Users find that implementation issues arise due to the smaller company's slower feature rollout, leading to delays in usability.
Users face delays due to incomplete development, as certain features take time to be implemented by the smaller company.
Users note the limited features available, causing delays in necessary updates and enhancements from Kentro.
Users note the limited integration of Kentro, leading to longer waits for desired features to be implemented.

What Are Recent G2 Reviews of Kentro?

"A Standout Solution in the ERP Market"

Rating: 5.0/5.0 stars

— Kayela Y.

Best 3PL Software - Page 3

How Many 3PL Software Products Does G2 Track?

Category Stats (Sep 2026)

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G2 Grid® for 3PL Software

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