--- title: ServiceNetwork Reviews meta_title: 'ServiceNetwork Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ServiceNetwork works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 3 scale: '5' date_modified: '2026-09-23' parent_category: name: Manufacturing url: https://www.g2.com/categories/manufacturing ---

ServiceNetwork Reviews & Product Details

ServiceNetwork™ helps unify and simplify contract service for both Service Providers and Authorizers. The solution helps OEMs, Insurers, Third Party Authorizers (TPA), and PaaS companies to refer their customers to one of thousands of walk-in independent and franchise retail repair providers (Service Providers) or other services in a managed service network.

Seller

Discussions

ServiceNetwork Community

Languages Supported

English

Overview by

Sales Team

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G2 reviews are authentic and verified.

U

Verified User

Sales Development Representative

Mid-Market (51-1000 emp.)

8/13/2024

4.5/5

Having used the platform for service referrals, this reviewer appreciates its convenience in contacting different repair services from one site. They find a significant limitation in the inability to track the status of referrals, which hampers client communication.

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Summarized using AI

AM

Amanda M.

Branding Manager

Insurance

Mid-Market (51-1000 emp.)

8/6/2024

"Introduced improvements in the structures of customer relations"

4.5/5

What do you like best about ServiceNetwork?

ServiceNetwork provides a broad range of service providers and this is useful for providing our customers with a comfortable repair option. This makes the process of referrals easier because it now centralizes the dispatching of such processes. Review collected by and hosted on G2.com.

What do you dislike about ServiceNetwork?

There are problems with the online portal as it is complicated and tough to put through new repair shops. Documentation is also not very clear; even for simple tasks, I had to use the customer support feature. Review collected by and hosted on G2.com.

MB

Mike B.

Project Engineer

Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

8/8/2024

"Simplifies the referral process"

4.5/5

What do you like best about ServiceNetwork?

ServiceNetwork has helped us to provide efficient customer service referrals within our organization. This way customers can easily get in touch with qualified repair technicians which is very important to us. Review collected by and hosted on G2.com.

What do you dislike about ServiceNetwork?

ServiceNetwork also has a disadvantage of not being able to adapt the referral process as desired. The current generic one is quite dry and reduces the scope and impact of the referrals significantly. Review collected by and hosted on G2.com.

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Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

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Categories on G2

Supplier Relationship Management (SRM)3PL Supply Chain Business Networks

Warranty Management

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