Experience Management Software Discussions
All Experience Management Software Discussions
Posted within Confirmit
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Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
Posted within Birdeye
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1
What is schema? or the colorful stars or links at the bottom of a google search or add, when our facility pops u?
Pinned by G2 as a
common question.
common question.
Posted within Reputation
Posted within Reputation
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1
I would like to be able to have a Microsoft automation handle the processing of the custom reports I pull for 35 properties each month. I currently do it manually, but it would take a lot off my plate if an automation could do it! I know that I can schedule the report to be sent, but it usually... Read more
Posted by:
Pinned by G2 as a
common question.
common question.
Posted within Nicereply
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1
Is it possible to select multiple agents and get an average CES across them?
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
Posted within Totango
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1
1. Is there an option to embed a PDF fillable form?
2. Can a prepopulated email response be hyperlink to an automated email?
Posted by:
Pinned by G2 as a
common question.
common question.
Posted within Reputation
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1
Posted by:
Pinned by G2 as a
common question.
common question.
Posted within Reputation
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1
Posted by:
Pinned by G2 as a
common question.
common question.
Posted within Birdeye
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1
Where are all of our 'messages' coming from? We get scammers and get various messages that don't make sense.
Posted by:
Pinned by G2 as a
common question.
common question.
Posted within Forsta
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1
UI is good but it is time taking XML programming is fast it will be great we can add such functionality.
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
Posted within Totango
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1
I would like to see desktop notifications for:
- account health status changed for account XYZ
- renewals status for account XYZ is 123
- upsell opportunities for account XYZ
Posted by:
Pinned by G2 as a
common question.
common question.
Posted within Forsta
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1
Hi All,
Can anyone please confirm the future of Forsta Plus (i.e. Confirmit) in coming 2-3 years? Are we going to move to Forsta Surveys for all future survey programming needs of the clients in future?
I am asking this question as few of our clients enquiring if they can move from Decipher... Read more
Pinned by G2 as a
common question.
common question.
Posted within Reputation
Posted within Birdeye
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1
Pinned by G2 as a
common question.
common question.
Posted within SMG - Service Management Group
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How do I enable the printer from my phone ? It wants me to download it to a pdf however it won't ...
Absolutely I am able to keep track of the positive as well as negative comments regarding the guests personal experience
Pinned by G2 as a
common question.
common question.
Posted within SMG - Service Management Group
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1
I, like many other Americans, spend several hours of my life staring at my computer screen & wishing for the end of my existence. I think a dark mode would really help alleviate some of that unnecessary eye strain.
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
Posted within Reputation
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1
Posted by:
Pinned by G2 as a
common question.
common question.
Posted within Yotpo
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1
I am wondering what the best way to set up a flow that will engage past purchasers to write a review. What works the best to do that?
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
Posted within Birdeye
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1
I submitted a review on Birdseye and it marked it a 1 star and I meant to mark it a 5 star. I cannot get back on to correct this! Any suggestions?
Posted by:
Pinned by G2 as a
common question.
common question.
Posted within Zonka Feedback
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1
I'm looking to create more automated systems to maximize the features in Zonka Feedback. I don't entirely know what I should be asking or investigating.
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
Posted within Gainsight Customer Success
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1
I am a Linux user and currently having some issues with your Product like sometimes my Screen Freezes when I am Uploading some data
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
Posted within Forsta
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1
For example, if we have few answer groups and need to anchor a particular group. And maintain that same answer order across multiple questions.
Pinned by G2 as a
common question.
common question.
Posted within Gainsight Customer Success
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1
I want to experience the satisfaction of checking off a CTA and moving on with my reduced workload!
Posted by:
Pinned by G2 as a
common question.
common question.
Posted within Qualtrics Customer Experience
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1
Is there a way to customize the dashboards using Java scripts?
Pinned by G2 as a
common question.
common question.
Posted within Totango
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1
because we need to know which or who is the last user that make changes in a task , so thats why we need a account history.
Posted by:
Pinned by G2 as a
common question.
common question.
Posted within Birdeye
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1
Posted by:
Pinned by G2 as a
common question.
common question.
Posted within InMoment Customer Experience (formerly Wootric)
Posted within Birdeye
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1
Have any other Small Businesses experienced this price gouging as they attempt to reactivate thei...
I'm curious if this is systemic with them, or if it's just us.
Posted by:
Pinned by G2 as a
common question.
common question.
Posted within Medallia Agent Connect
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1
Like the top ratings for leader board worldwide would be nice to see!
Posted by:
Pinned by G2 as a
common question.
common question.
Posted within Birdeye
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1
People give us 1's for questions they do not know the answer to because they haven't visited our community. We should have a N/A option!
Pinned by G2 as a
common question.
common question.
Posted within Medallia Agent Connect
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1
Does Stella normally get positive feedback about their service from customers?
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
Posted within Medallia Agent Connect
Posted within Totango
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1
I create a lot of segments on my end because I like seeing my accounts segregated from one another and at times, the criteria isn’t found on the list.
Pinned by G2 as a
common question.
common question.
Posted within Gainsight Customer Success
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1
Particularly interested in hearing about integrations with ITSM tickets and usage/utilisation
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
Posted within Reputation
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1
Keep up the good work
Posted by:
Pinned by G2 as a
common question.
common question.
Posted within Reputation
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1
Pinned by G2 as a
common question.
common question.
Posted within Gainsight Customer Success
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1
Posted by:
Pinned by G2 as a
common question.
common question.
Posted within Birdeye
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1
Pinned by G2 as a
common question.
common question.
Posted within Birdeye
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1
I''d like to learn how to best implement this tool.
Pinned by G2 as a
common question.
common question.
Posted within Birdeye
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1
Pinned by G2 as a
common question.
common question.
Posted within Birdeye
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1
Pinned by G2 as a
common question.
common question.
Posted within SMG - Service Management Group
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1
smg used to send weekly and period coaching report automatically but no longer does that
Posted by:
Pinned by G2 as a
common question.
common question.
Posted within InMoment Customer Experience (formerly Wootric)
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1
I want to implement CES on our e-commerce, thanks on advance.
Pinned by G2 as a
common question.
common question.
Posted within Birdeye
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1
What are you waiting for, great program.
Pinned by G2 as a
common question.
common question.
Posted within Gainsight Customer Success
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1
Everything is above I believe ;)
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
Posted within Emplifi Service
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1
I am looking specifically to get my survey results reported into Adobe Analytics in order to make it easier to pull my information.
Posted by:
G2
Verified User
Pinned by G2 as a
common question.
common question.
Posted within FocusVision Decipher
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1
please refer to the dislike aspect in details.
Posted by:
Pinned by G2 as a
common question.
common question.
Posted within FocusVision Decipher
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1
Posted by:
Pinned by G2 as a
common question.
common question.
Posted within FocusVision Decipher
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1
How can we setup AngularJS in a effective way in the tool? Also can we create the python function...
For some custom setups we need an additional functionality of js but js is very basic and time consuming so as an alternative to js can we setup AngularJS in an effective way. Also as Decipher uses python does it allows us to create libraries of functions that we can use in our surveys.
Posted by:
Pinned by G2 as a
common question.
common question.
Posted within Forsta
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1
Posted by:
Pinned by G2 as a
common question.
common question.
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