# Please include an N/a option for when people do not visit our community!

People give us 1's for questions they do not know the answer to because they haven't visited our community. We should have a N/A option!

##### Post Metadata
- Posted at: over 5 years ago
- Author title: Marketing Manager
- Net upvotes: 1


## Comments
### Comment 1

Hi Haley,
The surveys are completely customizable, so if you'd like to add an option you can edit your survey or we can help you.  Feel free to reach out to support@birdeye.com and we can go over the options on how to offer the N/A choice for survey response.

##### Comment Metadata
- Posted at: about 5 years ago
- Author title: Senior Director, Customer & Field Marketing




## Related Product
[Birdeye](https://www.g2.com/products/birdeye/reviews)

## Related Category
[Online Reputation Management](https://www.g2.com/categories/online-reputation-management)

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