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Togi Kiran K.
TK
Senior Software Development Engineer
Enterprise (> 1000 emp.)
"Experience with LaunchDarkly: Feature Flag Management and Controlled Rollouts"
What do you like best about LaunchDarkly?

I like LaunchDarkly's ability to seamlessly manage feature flags and control rollouts, enabling quick, safe deployments and A/B testing without requiring code changes or restarts. Its real-time toggling, comprehensive analytics, and role-based access controls make it invaluable for dynamic feature management and reducing risk during releases. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

One downside of LaunchDarkly is its complexity at scale, particularly when managing a large number of feature flags across multiple environments. It can be challenging to maintain flag hygiene, and the cost can increase significantly as the usage grows. Additionally, the UI might feel cluttered when dealing with numerous flags, making it difficult to find specific ones quickly. Review collected by and hosted on G2.com.

Response from Tia Wucher of LaunchDarkly

It's great to hear how LaunchDarkly is helping streamline A/B testing and feature management for you. We're committed to providing a seamless experience and will take your feedback into consideration for future enhancements.

LaunchDarkly Reviews & Product Details

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LaunchDarkly Media

LaunchDarkly Demo - Guarded releases
Regression detection and automated incident response at the feature level. Connect critical metrics to your release process, so that every change is monitored - even the smallest releases, where issues would previously have been obscured by noise in the wider system metrics.
LaunchDarkly Demo - Release pipelines
Track the progression of a feature flag across a series of phases, where each phase consists of one or more environments.
LaunchDarkly Demo - Target segments
Target groups of contexts individually or by attribute. Contexts are people, services, machines, or other resources that encounter feature flags in your product.
LaunchDarkly Demo - Funnel experiments
Design experiments that measure business-critical user flows and provide results specific to those product funnels. Measure multi-step user journeys. Determine whether you’re getting the conversions that you want with all your metrics visible in one place.
Play LaunchDarkly Video
Play LaunchDarkly Video
How to roll out a feature to 1% of users and then scale safely.
Play LaunchDarkly Video
How to roll out a feature to 1% of users and then scale safely.
How to set up a kill switch in production
Play LaunchDarkly Video
How to set up a kill switch in production
Feature Flags Explained: Control What Ships | Take Control of Every Release
Play LaunchDarkly Video
Feature Flags Explained: Control What Ships | Take Control of Every Release
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LaunchDarkly Reviews (627)

Reviews

LaunchDarkly Reviews (627)

4.5
628 reviews

Pros & Cons

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Jack A.
JA
Software Engineer
Small-Business (50 or fewer emp.)
"Easy Feature Flagging with Usability Concerns"
What do you like best about LaunchDarkly?

I appreciate LaunchDarkly's ease of use and the additional features it offers. The UI is excellent and makes complex flag evaluation straightforward. The configurability of feature flagging is a significant improvement over the previous solutions we used, allowing much more control and flexibility. The ability to search for contexts by name is particularly useful, making the process of toggling feature flags for specific users, projects, or companies extremely easy directly from the browser. This capability has greatly enhanced our workflow, moving beyond a simple on/off solution to a more sophisticated and user-friendly interface. Overall, LaunchDarkly's feature flagging service is the most valuable aspect for us, and it's a primary reason for our continued use and affection for the service. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I find the network calls erroring out while trying to stream data to be a problematic issue, even though it hasn't impacted functionality significantly. Additionally, I'm not satisfied with LaunchDarkly's observability feature—its lack of robustness and insight, coupled with the high cost, doesn't meet my expectations. The integration of Observability and Session Replay feels overly coupled, and I don't appreciate its interference with the console. Finally, the pricing model is complicated, especially the context counting method, which makes it difficult to forecast costs. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for your thoughtful feedback and for highlighting how LaunchDarkly’s feature flagging and intuitive UI have improved your workflow. We appreciate you sharing your experience with observability, and our team is continuing to make it more robust. If you’d like to discuss your feedback in more detail, we’d be happy to connect directly.

Quinn N.
QN
Mid-Market (51-1000 emp.)
"Effortless Feature Management, Strong Analytics"
What do you like best about LaunchDarkly?

I appreciate how LaunchDarkly has become an essential part of our software delivery process, allowing us to manage feature flags and perform progressive rollouts confidently. The setup process was very straightforward, with clear documentation and easy integration of SDKs. Using LaunchDarkly significantly enhances our release management and risk reduction strategies while facilitating cross-team collaboration. One of the standout benefits is the ability to roll out features gradually, test changes, and roll back instantly if needed without disrupting our customers or requiring a redeploy. I find the feature complete nature of the service for managing feature flags, along with its impressive analytics capabilities, extremely valuable. These features bolster our decision-making process, enabling us to make smarter decisions around feature availability and customer segmentation. Additionally, I find the ease of use of the platform compelling, and it significantly contributes to why I would consider buying LaunchDarkly again. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I would add more capabilities to flag organization - having more filters available to keep flags organized across segments. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for your thoughtful review! We're happy to hear LaunchDarkly has become an integral part of your release and decision-making process, especially for managing feature flags and progressive rollouts. We also appreciate your feedback about adding more filtering options for organizing flags. Have you tried using tags to help with flag organization? That might make it easier to manage across segments.

See how LaunchDarkly improved
"Transformative Feature Management with Dependable Flags"
What do you like best about LaunchDarkly?

I use LaunchDarkly for feature rollout plans, controlling a particular feature, and rolling back changes while on-call. It gives me an assurance about which feature broke something or didn't, making me feel safe in the head. I love the dependent flags feature because it eliminates the need to communicate with the other team about going live, as I can just make it a dependent flag. Additionally, authoring history is a must-have for me as it allows me to see who turned a feature on or off and investigate the associated ticket. The initial setup of LaunchDarkly was straightforward. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I believe long back when using dependent flag, there was a small inconsistency that the parent flag had to be rolled out before my flag but not sure it maybe mentioned in the docs now. Other than that I have no issues. Review collected by and hosted on G2.com.

SP
Tier 3 Sr. Support Engineer
Small-Business (50 or fewer emp.)
"Effortless Feature Management with LaunchDarkly"
What do you like best about LaunchDarkly?

I greatly appreciate LaunchDarkly for its ability to efficiently manage feature flags for customer instances. It provides a quick and seamless way to enable or disable application functions, which is incredibly valuable for managing dynamic customer requests, such as enabling AI services. The feature history tracking is another fantastic aspect, allowing me to see past changes made to each feature flag, contributing to better management and oversight. Additionally, the initial setup was remarkably straightforward, thanks in part to the support provided by the LaunchDarkly team. Their guidance made the process smooth and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

There is nothing that I dislike about LaunchDarkly Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you so much for your thoughtful review! We are thrilled to hear that LaunchDarkly has made managing feature flags effortless and that our support team helped make your setup smooth. It’s great to know the feature history tracking and flexibility for managing customer requests are adding real value to your workflow.

Matt L.
ML
"Intuitive Feature Flagging with Easy Setup"
What do you like best about LaunchDarkly?

I really like how LaunchDarkly is super easy to use, especially with the change log for each feature flag. It's like a git repo, allowing us to see who's edited it and when, which is super helpful and intuitive for our workflow. It was also super easy to set up; our front-end engineer did it in a day. LaunchDarkly makes managing feature flags for our different customers very convenient. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

When I'm editing a feature flag, I always have to type the word 'production' or 'development.' For production, I feel like that's necessary, but for a dev environment, it doesn't seem like we should have to do that all the time. That's the main complaint. I also find LaunchDarkly a little difficult to navigate. Our entire organization uses LaunchDarkly, and finding our specific team's feature flags is a bit of a puzzle if I start at the beginning. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you so much for the thoughtful review! It’s great to hear how the change log, intuitive workflow, and quick setup have supported your team. We appreciate you calling out the friction around typing environment names for your flags, and I’ve shared that feedback with our product group. If your team isn’t already using tags, they can be a helpful way to organize flags by team. I've linked the documentation below!

See how LaunchDarkly improved
Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Our go-to tool for flexible and safer release management!"
What do you like best about LaunchDarkly?

One of the standout features is how flexibly and simplicity it lets teams manage releases, whether that's by targeting specific users or gradually rolling out changes to a set percentage of users. This level of control is a significant advantage. I also appreciate being able to add tags to feature flags, which makes it much easier to monitor how many feature flags each team is using.

Another highly valuable capability is tracking the evolution of feature flags evaluations over time. Additionally, having tags that indicate when a flag is ready to be removed or archived is extremely helpful for keeping things organized and tidy. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

There have been some recent changes to the UI related to the FF archiving process, which have introduced a bit of additional confusion. Other than that, I don't have many issues to report. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for sharing such a thoughtful review! We love to hear how much the flexibility of targeting, progressive rollouts, and flag organization features support your release process, and I appreciate you calling out the value of cleanup tags. Thanks for noting the recent UI changes, we’ll work to continue improving that experience.

"Effortless Feature Management for Nontechnical Users"
What do you like best about LaunchDarkly?

I like that LaunchDarkly is really simple to utilize when it comes to adding or removing users from pilot groups. It makes segmenting users easy and scheduling releases is straightforward as well. I appreciate the quick updates that instantly take effect in our code. For someone like me who is not technically inclined, it's been really simple to use and understand. Additionally, my initial setup when I joined the user base was very simple, and I was able to grasp how it works easily. The layout seems simple too, which I find helpful. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I find that there's a lot of extra typing needed when you have to retype the segment name to make something work. It feels like unnecessary copying and pasting when adding or removing users. It would also be nice if I could take our database and, instead of copying over a user number, associate it with an email ID. I'm not sure if that's a limitation of LaunchDarkly or how we set it up. Review collected by and hosted on G2.com.

Sahil S.
SS
Software Engineer
Mid-Market (51-1000 emp.)
"LaunchDarkly facilitating Agile development"
What do you like best about LaunchDarkly?

The best part about LaunchDarkly is how easy it makes the feature flagging and gradual rollouts of features. It allows my team to work on multiple different features at the same time without worrying about risky deployments to production. I can push a new feature behind a flag and keep it OFF until the feature is ready to go live. I also liked how easy it was to integrate it with our existing codebase and tech stack. Really a game changer Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I think the main drawback which our team felt was the pricing plans. It felt a bit high especially considering for smaller teams. Also, sometimes the UI can be a bit confusing when handling a large number of flags in various different environment. It took a bit of time to get used to. But once we were familiar with it, it works well! Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thanks for the thoughtful review! We love to hear that LaunchDarkly has been a game changer for your team and is making your feature rollouts smoother and safer. We also appreciate your feedback on pricing and UI scalability, points like these help us improve the experience for teams of all sizes.

"Intuitive UI, Effortless Feature Flagging"
What do you like best about LaunchDarkly?

I think the UI of LaunchDarkly is very intuitive and powerful, especially for feature flags. It makes it very easy to feature gate and customize each flag not only with boolean values like true or false, but also with custom values. This flexibility in configuring for different environments, like testing and production, is very valuable to me. Additionally, the onboarding process was very easy. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I don't think of anything significant, but maybe more documentation and training and also on best practices would be good. I might have missed this if this already existed somewhere out there. Review collected by and hosted on G2.com.

Anurag R.
AR
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Effortless Feature Management with Powerful Targeting"
What do you like best about LaunchDarkly?

I find LaunchDarkly extremely beneficial for our feature flagging needs, as it provides robust feature control and simplifies configurations. I love how easy it is to configure and use, making it straightforward for my team to implement any changes swiftly without much complexity. I particularly appreciate the ability to conduct gradual rollouts, which allows us to manage feature releases efficiently and minimize risk. This capability, paired with the power to gate releases and create targeted configurations, helps us isolate features to specific geographies or user segments, which is crucial for compliance and targeted user experiences. The functionality to create custom segments and tailor targeting rules empowers us to manage our user base with high precision. Additionally, our use of both client and server SDKs with LaunchDarkly enhances our flexibility in deployment across different environments. The initial setup also presented no hurdles for us, as it was pretty simple to understand, reinforcing the platform's user-friendly nature. Review collected by and hosted on G2.com.

What do you dislike about LaunchDarkly?

I dislike the 10,000 user limit on Segments. Even though there is a feature for Big Segments, the migration and usage from standard Segments to Big Segments is not straightforward. Additionally, creating a persistent store in our infrastructure to support Big Segments is an overhead that I find burdensome. This additional requirement is something we just don't want to undertake. Review collected by and hosted on G2.com.

Response from Micaela Durkin of LaunchDarkly

Thank you for sharing such a thoughtful review! It’s great to hear how LaunchDarkly’s targeting, gradual rollouts, and flexible SDKs are helping your team move quickly and stay compliant across regions. If you'd like to talk through your Big Segments setup or explore alternatives to reduce that operational overhead, we’re always happy to connect.

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LaunchDarkly Features
Deployment-Ready Staging
Integration
Extensible
Processes and Workflow
Reporting
Automation
Reporting and Analytics
Multivariate testing capacities
Concurrent Testing
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