Auto Dealer Software

Sometimes the notifications give me trouble but I can reach out to support and Rohit helps out a lot and always provide the solution on top priority. Review collected by and hosted on G2.com.

I find it helpful that I can manage all my leads with a single login. Being able to view my appointments and handle everything directly from the Dashboard makes things much more convenient for me. Review collected by and hosted on G2.com.

I would prefer if our technicians could have more options on the app like other apps have where you can scan the VIN and then the information is already added in. One, everything manually has to be entered, which is quite difficult when they have gloves on, they have oil on their hands, and things like that. I would prefer something where it's more scan and go. Review collected by and hosted on G2.com.

AutoLeap solves transparency and authorization issues by letting clients see everything we see and authorize work upfront. It simplifies technician documentation, avoiding repeat inspections and integrates with QuickBooks to streamline accounting, avoiding duplicate data entry. Review collected by and hosted on G2.com.

While Tekmetric excels in workflow, its closed API ecosystem and high barrier to entry for custom integrations make it difficult for tech-forward users to implement advanced AI solutions or custom automation without significant overhead. For those of us looking to integrate LLMs for diagnostic assistance or automated customer follow-ups, the limited 'sandbox' environment and restrictive data access prevent us from fully leveraging our shop’s data to its highest potential. Furthermore, the lack of granular customization in multi-step labor procedures and a more robust inventory core-tracking system often creates manual workarounds that counteract the platform's otherwise streamlined cloud efficiency Review collected by and hosted on G2.com.

Tekmetric solves the critical issue of operational fragmentation by unifying the entire shop lifecycle—from lead generation to final invoice—into a single, cloud-based source of truth. By integrating marketing tools and automated follow-ups, it helps generate high-quality leads and re-engages customers with declined services, ensuring a consistent car count. For someone like me who has implemented the system before, the biggest benefit is the centralized workflow control; it allows for real-time tracking of every technician's progress, which, when paired with the DVI, builds unparalleled customer trust. However, the true next step for this platform would be opening its API, which would allow us to connect these marketing leads and diagnostic data into AI-driven engines to automate personalized service recommendations and optimize shop throughput even further. Review collected by and hosted on G2.com.

None so far I really love Turo it so very inconvenient for me Customer support are very helpful the platform and app is easy to use Review collected by and hosted on G2.com.

Turo solves the problem of limited and often expensive car rental options by connecting everyday car owners with people who need a vehicle.

Access to unique cars that might not be available at big rental companies.

More convenient pick-up and drop-off locations, sometimes even right in your neighborhood.

Flexible rental periods—from a few hours to several weeks.

Often more affordable rates with the chance to choose exactly the car that fits your needs. Review collected by and hosted on G2.com.

Some features seem quite complicated to me, and there are no instructions for them or they are not entirely clear. Review collected by and hosted on G2.com.

It provides detailed financial reports which are valid for creating reports for the tax service. Review collected by and hosted on G2.com.

Aggressive approach with follow up but I do appreciate the consistency Review collected by and hosted on G2.com.

Within a busy automotive industry cat wars helps us stay one top of customers. Review collected by and hosted on G2.com.

It's not as complete for purchasing vehicles. Features that are accessible for deals are not available for purchases. Review collected by and hosted on G2.com.

The intake of vehicles and keeping track with the Recon module as well as financing options. Review collected by and hosted on G2.com.

I dislike that it takes some time to show the changes on the website since it only updates when the feed gets sent. Review collected by and hosted on G2.com.

vAuto is helping us have an online digital presence with our vehicle inventory. Review collected by and hosted on G2.com.

I wish it had better order tracking through PartsTech. My previous software had an orders page were you would check in parts with an invoice number once arrived. It worked better in that aspect so you could easily tell when ordered were placed and arrived. It would also be nice to be able to use ARI in multiple tabs. I was doing that a lot with my previous software but ARI doesn't seem to want to be open in multiple tabs or windows. Review collected by and hosted on G2.com.

It let's my run my business. I don't think there's any other software out there in this price range with even a fraction of the features ARI has. Review collected by and hosted on G2.com.

I haven't ran into any issues or had any problems. Review collected by and hosted on G2.com.

The AMP program is wonderful to help with automating marketing emails for us to send to our customers as well as text marketing. Review collected by and hosted on G2.com.

Sometimes it is not as customizable as we'd like, especially with messaging on the widgets that can feel stale after some time. I would love it if this messaging could be customized or even just rotated, so it was not the same message. Review collected by and hosted on G2.com.

We are getting customers to stay on our website longer by utilizing PERQ quiz widgets, creating gamification of our site almost. We also can identify how many users submitted information through PERQ and were matched to a sale, as well as users who were not matched to a sale who we can remarket across various channels. Review collected by and hosted on G2.com.

The biggest caveat with Conquest will apply to dealers with multiple stores that carry the same franchises. Unfortunately, you cannot set up buckets to mirror across stores. So, if you've got multiple Chevrolet dealers and you want to price them exactly the same you will have to do this manually per dealer. It's concerning to me that this still isn't a feature with Conquest considering how many dealers across the nation have multiple stores with the same OEMs. Review collected by and hosted on G2.com.

After having used other products, I really believe that Conquest is the one to go with. That said, if you're not already using vAuto as your inventory solution then Conquest is likely not the route you'll want to go. Keep in mind that Conquest is part of the vAuto group of solutions so it's best utilized with the rest of vAuto's features and integrated across your websites as one solution as opposed to multiple vendors (speaking from experience). Review collected by and hosted on G2.com.

Obviously, nobody wants to price hundreds of new cars manually. Conquest allows you to price all of your vehicles down to the specifications you decide upon and then export that price and applicable incentives. This alone is well worth the money for the program as it saves me time when we set up pricing strategies. Conquest also allows you to track specific competitors based on data pulled from across the internet and compare it against your pricing to ensure that you're keeping up with the market. Review collected by and hosted on G2.com.

At this moment, everything seems to be just right. Review collected by and hosted on G2.com.

Autoflow helps us save time by automatically repopulating inspection information from previous visits. Time saved is money earned! Review collected by and hosted on G2.com.

Nothing so far, but we are expecting to see more automation. Review collected by and hosted on G2.com.

100% Review collected by and hosted on G2.com.

We began to have more confidence in this service because there is no uncertainty about paperwork, different programs, and different tasks and who is responsible for them with this service. All vehicles are connected to the system can be rented online at a fixed price, with all vehicle parameters provided. Review collected by and hosted on G2.com.

Live accounting some reports are only available in the moment and difficult to review historical data. Review collected by and hosted on G2.com.

Customer relations. Review collected by and hosted on G2.com.

Everything feels so clunky. It seems like they tried to squeeze too much into it now, and it just doesn’t flow the way it used to. If it ain’t broke, don’t fix it! Review collected by and hosted on G2.com.

None. We’re currently in a transition period. Review collected by and hosted on G2.com.

No way to close specific job lines for flat rate technicians. Would like to be able to communicate with each member of the staff without having to "send" jobs back and forth with notes. Review collected by and hosted on G2.com.

Customers love the text/email feature. Being able to see notes/repairs orders in real time. It keeps me available to answer incoming calls for more business. Review collected by and hosted on G2.com.

Implementing a new software solution can take time, and there may be a learning curve involved in using GaragePlug effectively. GaragePlug is a cloud-based solution that relies on technology and internet connectivity, so it's important to have a reliable internet connection and backup plans in case of technical issues. Review collected by and hosted on G2.com.

Without a comprehensive management solution, many garages struggle with manual tasks such as tracking inventory, managing job cards, and scheduling appointments. GaragePlug can automate these tasks and improve efficiency. Review collected by and hosted on G2.com.

The downsides of CCC in my opinion is that if you work with fleet, you cannot make a profile for them so anytime you schedule their vehicles in you have to retype all of the same information. I hope they solve this asap. Review collected by and hosted on G2.com.

CCC is very helpful at solving scheduling problems. It has a great calendar feature to book each customer into the system on the day that they are scheduled, and you input all of their information then so you do not have to go back. Review collected by and hosted on G2.com.

Very rarely but at times, the system goes down. They are usually really fast at taking care of the issue. Anytime i do have issues their customer tech support is quick to help me get situated. Review collected by and hosted on G2.com.

With partstech i am able to find the parts at the absolute best price and get them faster too, based on the needs of that repair order. Review collected by and hosted on G2.com.