# PERQ Reviews **Vendor:** PERQ **Category:** [Real Estate Marketing Software](https://www.g2.com/categories/real-estate-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 62 ## About PERQ PERQ, a marketing technology company founded in 2001, empowers businesses and the online consumer experience through innovative solutions powered by artificial intelligence. Businesses in the home furnishings, multifamily and auto retailing industries leverage PERQ’s Marketing Cloud and technology solutions to give them more visibility into sales from their digital marketing efforts. With interactive software, we help you engage consumers on your website as they research expensive and complex purchases, such as vehicles, home furnishings or leasing an apartment, ultimately empowering consumers in their purchasing decisions. This increases time on site, turns more website traffic into leads, and gives you more consumer data that allows sales teams to personalize follow-up conversations. With PERQ, you’ll gain more visibility into leads ready to buy or rent now — helping your team prioritize leads. And you can ease workloads by automatically nurturing consumers who are still doing their research with personalized content to help move them down the buying journey and through your front door. Ultimately, you’ll be able to connect online traffic to in-store sales with valuable data to improve your digital marketing efforts and more. ## PERQ Reviews ### 1. Great tool to keep customers engaged! **Rating:** 4.0/5.0 stars **Reviewed by:** Bryan E. | Sr. Strategic Partnership Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2021 **What do you like best about PERQ?** Perq has been a helpful tool to engage site visitors and keep them on our site longer than they might have been without the tool. We love working with our account rep to monitor performance, as well as get customized reports that help us target our marketing efforts. **What do you dislike about PERQ?** Sometimes it is not as customizable as we'd like, especially with messaging on the widgets that can feel stale after some time. I would love it if this messaging could be customized or even just rotated, so it was not the same message. **What problems is PERQ solving and how is that benefiting you?** We are getting customers to stay on our website longer by utilizing PERQ quiz widgets, creating gamification of our site almost. We also can identify how many users submitted information through PERQ and were matched to a sale, as well as users who were not matched to a sale who we can remarket across various channels. ### 2. They’ve got much better **Rating:** 4.0/5.0 stars **Reviewed by:** Alex P. | Retail Training Store Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **What do you like best about PERQ?** This is a very simple platform for entry level CRM users **What do you dislike about PERQ?** They haven't developed ways for auto follow ups and mass messaging **What problems is PERQ solving and how is that benefiting you?** For the price they are what you pay for ### 3. A great idea and platform that just makes it take way too long to get anything done. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2022 **What do you like best about PERQ?** Adding leads and setting appointments is easy and well organized. Makes setting up meetings a breeze. Being able to search throughout existing customer lists and see product information geared towards what the client was looking at is amazing. **What do you dislike about PERQ?** I dislike the fact that it doesnt have a live updating system. Say I Mark a web lead and Won/Lost. I have to go back to the main menu and go back to my sales leads to refresh and see whom I have marked to get off the list and who is still to be persued. **What problems is PERQ solving and how is that benefiting you?** Its an all in one web lead system that keeps it simple and doesnt over stimlulate its user. Easy platform to train someone on. ### 4. Helpful and engaging trade tool **Rating:** 3.5/5.0 stars **Reviewed by:** Trevor S. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2021 **What do you like best about PERQ?** Purchase cycle indicator. Good to know how close to purchasing the customer is. It also gives them a pretty accurate and dealer-friendly range. It also says their next step in the process. Their preferred contact method is, whether that be call, text, email, or just coming into the dealership and talking face to face. That helps to know how to best approach the customer and provide the best experience possible. That is the most important thing. **What do you dislike about PERQ?** Sometimes it is not exactly what kind of vehicle they are interested in. As with any other trade tool, there will always be the outlier where the value the customer is shown is not close to what we believe the vehicle's actual cash value is. But that is just something you have to risk when having something like this on the website. **Recommendations to others considering PERQ:** Be prepared to have people that are capable of handling the lead correctly. The tool provides a lot of information, and it will be waster if the staff does not utilize **What problems is PERQ solving and how is that benefiting you?** Its ability to generate a very high volume of leads is impressive. It gives us a large pool of customers to work with and hopefully turn into a sale down the road. It also helps us not go after a customer too aggressively if they indicate they are not necessarily looking to purchase soon. If we can still nurture the relationship and make them into satisfied customers down the road, it is worth it. ### 5. Blew Away Our Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Justin B. | Vendor Relations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2018 **What do you like best about PERQ?** The best things about PERQ is the team behind it. They have a vision for what online shopping should be that is hard to come by in online companies. The team is always on top of things and constantly improving the product. Before I signed up with them, I was so skeptical they would be able to deliver them on their claims (because they were very high) I had them write them in as guarantees in my contract. A year and a half later and they have far exceeded their original promises! **What do you dislike about PERQ?** The only negative I could come up with is they spend so much time and effort investing in making specific areas outstanding that sometimes other areas (like integrations and clientside reporting, at the time of this writing) are left in the cold a little bit. But they have promised me they are working on solutions in the near future, which I have no reason to doubt because they have always delivered. **What problems is PERQ solving and how is that benefiting you?** PERQ has helped us not only capture way more leads and start more conversations with customers earlier in the process, but they have given us much more insight into our consumer than we would have ever had without them. ### 6. Perq is a trade tool that works! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2020 **What do you like best about PERQ?** It's easy to use and navigate. Our customers enjoy it and it generates a fair amount of leads. They easy to read and navigate and they provide more insight than normal trade leads. Not only do we get to see the value they were given, but we can also often see where they're at in the buying cycle, we can get physical address information and more that helps us be better informed and better tailor our follow-up to these customer in particular. I don't know of another trade tool that is quite like it. **What do you dislike about PERQ?** There isn't much to not like. The only thing that could possibly be improved is that when it enters into our CRM, it doesn't automatically upload the miles into the lead like other trade tools. We have to click the link to go to the perq page (which we usually do anyway!) and then we can see the mileage of the vehicle. This is a small issue in comparison to all other things that PERQ does right. **Recommendations to others considering PERQ:** It's definitely worth a try if you are looking for an easy to use trade tool that generates a good amount of traffic. **What problems is PERQ solving and how is that benefiting you?** It's super helpful in giving our customers an easy way to get a trade evaluation and provide additional details about themselves and where they're at in the buying process. ### 7. Best Decision We Ever Made! **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor D. | E-Commerce Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about PERQ?** Perq has a great team that is helping us build our customer experience on our website more efficient and memorable. **What do you dislike about PERQ?** The only thing we are not crazy about is the VIP program we are being enforced to use. I do not see this being consistent with our team so I do not believe we should push and market this as much. **Recommendations to others considering PERQ:** I recommend using Perq if you are looking to expand your lead base. If you are looking for potential clients I would recommend adding Perq to your website to keep the customer engaged and on your website long enough to grow interest in your product. **What problems is PERQ solving and how is that benefiting you?** We are in the process of creating a strong working team to be beneficial for our leads for the stores and online. ### 8. The Turning point of 2019 **Rating:** 4.5/5.0 stars **Reviewed by:** jon m. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2020 **What do you like best about PERQ?** We started with PERQ in September 2019. The goal was to give a better website experience, and to drive more sales from our website. Well I'm here to tell you it did both! Since September we have increased between 10-15% every month since. Managed properly, and with motivated staff to make more money PERQ has become an extremely valuable tool in our tool belt **What do you dislike about PERQ?** There is nothing at this time, we stay in constant contact with Perq to resolve anything needed **What problems is PERQ solving and how is that benefiting you?** None ### 9. Great to show attribution & for collecting email addresses. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2020 **What do you like best about PERQ?** Great to show attribution & for collecting email addresses. Able to see attribution of sales. Able to see what the customer journey is. **What do you dislike about PERQ?** Needs more reporting & fine tuning on the notifications for the sales staff. Regardless of if they have something open on their desktop, their phones should still send notifications. **Recommendations to others considering PERQ:** If you're looking to show attribution or implement a CRM, would definitely recommend. **What problems is PERQ solving and how is that benefiting you?** The main problem is attribution for sales people for commission. ### 10. Measurable Results **Rating:** 5.0/5.0 stars **Reviewed by:** Katrina M. G. | Regional Property Manager, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2019 **What do you like best about PERQ?** Implementation was a breeze and I have had a great relationship with my client success manager since day 1. The product has proven our websites are our top source now that we have a way to engage customers. Bounce rates have improved and leads and tours are up. **What do you dislike about PERQ?** One time I asked them to customize my experiences to allow prospects to be able to translate the product into multiple languages to help engage a larger audience and they couldn’t say yes just yet. **What problems is PERQ solving and how is that benefiting you?** Initially I investigated PERQ because I had an alarming number of web traffic with next to no leads submitted. We saw an increase in leads on all the sites we implemented the experiences. ### 11. Love the idea of being able to see how the customer wants to purchase and be contacted **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2020 **What do you like best about PERQ?** Information showing how the customer wants to buy **What do you dislike about PERQ?** Downside is value shown for heavy trucks **Recommendations to others considering PERQ:** Be sure that staff knows where to look to find useful info such as a consumers buying time frame **What problems is PERQ solving and how is that benefiting you?** Uptake in leads ### 12. Insightful Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Tatianna D. | Assistant Business Manager, Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2019 **What do you like best about PERQ?** Insightful to actually see the traffic coming through our sites- now we can keep track! **What do you dislike about PERQ?** Helps keep track of traffic but hadn't generated as much in the door traffic as I thought it would. **What problems is PERQ solving and how is that benefiting you?** Being able to reach out to potential prospects whereas we couldn't see any of that information without the prospect going to the contact us! ### 13. Hunt's Launch of PERQ **Rating:** 4.5/5.0 stars **Reviewed by:** Lynette H. | National Marketing Director, Military, Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about PERQ?** I love how PERQ is able to serve up relevant content and engage the user to share more information about their wants and needs. It allows us to personalize our conversations and create a stronger customer journey. **What do you dislike about PERQ?** PERQ does not drive new leads, it just helps with moving them through the funnel. It would be totally awesome if their platform could also drive more new traffic. **Recommendations to others considering PERQ:** If you are serious about creating a customized customer journey and sincere about wanting to understand your prospects, then PERQ is the way to go! They are able to offer up information to the searcher in ways that engage and improve conversion. A game changer for sure! **What problems is PERQ solving and how is that benefiting you?** We needed to drive leads to achieve more goals. PERQ has helped us improve this by leaps and bounds. We are gathering valuable intelligence about our leads to use when following up. PERQ has revolutionized the way we can understand our customers better, allowing us to create custom experiences for each prospect. **Official Response from Kristy Esch:** > Hi Lynette, Thank you for the great review. We're so glad we've been able to help you reach your goals by driving more leads and capturing more data! Please let us know if you ever need anything. We're here to help! ### 14. This is a MUST HAVE for website lead interection in Multi-Family! **Rating:** 5.0/5.0 stars **Reviewed by:** Kendra G. | Property Manager, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about PERQ?** I love that it seamlessly asks the prospect what they are looking for and narrows down their search without overwhelming them with pop-ups. We have seen an increase in qualified leads and an increase in leases generated from our website visits. **What do you dislike about PERQ?** I would like the overlay to be able to recognize employee visits such as myself as a property manager so that when we visit our own site we are not considered a prospect view. **Recommendations to others considering PERQ:** I recommend supplying PERQ with the most updated information so that they can best set up your overlay. **What problems is PERQ solving and how is that benefiting you?** I would love to know more about where the prospect currently lives if that could be a question added into the process - knowing where they are now gives us an idea of what they want, if they have leased before, what side of town are they on, etc. **Official Response from Kristy Esch:** > Hi Kendra, Thank so much for your feedback and suggestions! I've passed it along to our team as we continue to make advancements to our software. It's great to hear you're seeing an increase in leads and leases from your website visits. Please reach out to us if you need anything at all or have further suggestions! Have a great day! ### 15. Great tool for website engagement with added benefits **Rating:** 4.5/5.0 stars **Reviewed by:** Meagan S. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about PERQ?** I like the technology PERQ is leveraging to engage with people who visit websites in a unique and intuitive way. It creates a better experience for the user which translates into better business for us and better metrics for website engagement as a whole. This product is original and advanced in its objective. It's great! **What do you dislike about PERQ?** There is nothing I dislike so far with this product and the process! Perhaps it would be better if the setup timeframe were shorter, but this is a small complaint and one easily worked around. **What problems is PERQ solving and how is that benefiting you?** We've seen more engagement on our apartment community websites, more submissions from prospects with information to reach out, and more leases captured because of it. Metrics for website engagement have also improved including bounce rate, number of page views, and time spent on the website. **Official Response from Kristy Esch:** > Hi Meagan, So happy to hear that our software has created a better user experience on your website and you're seeing results. It's what we love to hear! Thanks for taking the time to submit your feedback on G2 Crowd! ### 16. Only good for retailers with >$10M in sales **Rating:** 1.0/5.0 stars **Reviewed by:** John K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about PERQ?** It seems like a good idea...We tried it for a year+. **What do you dislike about PERQ?** It just doesn't perform. PERQ blamed us for being to small - not getting enough unique visitors, you need 10K+ per month for it to "work". Very predatory cancellation policy - virtually impossible to cancel. If you'd like more details, feel free to reach out to me. **Recommendations to others considering PERQ:** Spend your money and efforts learning /implementing how to build word of mouth recommendations through your successful projects. If your a major retailer, selling over $10M/yr and you've got some extra money to throw around - then try it - but watch out for their predatory cancellation policy. **What problems is PERQ solving and how is that benefiting you?** We were trying to generate more in home design work. What we got was a lot of people calling wanting to know our hours, and very confused by the PERQ funnel. ### 17. Far Exceeded My Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about PERQ?** It's an interactive experience for our prospects that gets them engaged about our product before they even speak with us. It provides us valuable information about the prospect before we speak with them. This allows us to personalize our interaction with them and be as prepared as possible. We know details about what they are looking for that a basic contact us form couldn't get. **What do you dislike about PERQ?** We don't always get 2 forms on contact information from the prospects. Every lead provides an email but phone numbers are always the best way to contact them. The scheduled appointment spot is easy to miss when we look over leads. It should be highlighted or italicized to stand out more. If we could get it integrated with our current CRM, that would be a huge game changer. If we could put more required spots for them to fill out, it would allow us to get all the major questions answered before hand. **Recommendations to others considering PERQ:** Teach your team to best utilize the information the PERQ experiences provide to complete the sale or transaction. Continue to communicate with your rep at PERQ to keep the specials current. **What problems is PERQ solving and how is that benefiting you?** It is helping us generate traffic and qualify our prospects before it even reaches our teams. Our traffic has increased dramatically. The price in comparison to the income we are gaining from it is huge. **Official Response from Kristy Esch:** > We're glad the PERQ software has exceeded your expectations and that you're able to use the information to your advantage. Please don't hesitate to reach out to us with questions or concerns. Thank you so much for your review! ### 18. Perq has increased our traffic and provides data we would not have access to. **Rating:** 5.0/5.0 stars **Reviewed by:** Christine J. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about PERQ?** Love the fact it's an overlay product of our own product. You're not having to log in to another site to update or maintain the site. **What do you dislike about PERQ?** It's more of a suggestion than a dislike... make the date of when the Winner will be announced more visible from when someone signs up. Meaning on our site, a pop up grabs your attention asking you to sign up to win. **Recommendations to others considering PERQ:** great product, we have seen an increase in qualified traffic and the site makes it easy for the prospect. Kirk Flatter is our go to for support and he's been amazing! **What problems is PERQ solving and how is that benefiting you?** tracking prospects visiting our website - having more visible traffic **Official Response from Kristy Esch:** > Hi Christine, Thanks for the feedback! We really do appreciate you taking the time to review the PERQ software. Kirk says he appreciates the kind words! Have a great day! ### 19. PERQ is such a Perk for our website! **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2018 **What do you like best about PERQ?** I really like the overlay of the product - it blends in with our website but also elevates it with more function and a modern look. But also the customer service is outstanding. Responses to my emails within minutes and a genuine care is shown through their work. I really appreciate their willingness to help with whatever is needed. Even face to face meetings! Alex Boaz has stopped by to show new product and make sure my entire staff understood the product and where he could improve. That level of dedication goes a long way! Caitlin Berger has also been such a help and that can't go unnoticed! **What do you dislike about PERQ?** At first I thought I would dislike me not being able to edit the site as needed. But time with the product and service has shown that one simple email gets the job done and its one less thing off my never ending to-do list! I have had to ask twice for invoices to be sent over that didn't automatically get sent, but again those were sent over within minutes! **Recommendations to others considering PERQ:** In the Multifamily industry PERQ has been such a help in managing our website to prospects, filtering through the wants and needs of anyone on our site, and getting them to set the appointment and come in! We love the look of the HUB and really see its value each week! **What problems is PERQ solving and how is that benefiting you?** We are able to solve a multitude of questions with our prospects that take up precious time. In todays digital world, these qualifying questions get out of the way online at the prospects convenience and speed 24 hours a day when we can't always get to the phone or email. With PERQ now added in, prospects can play around with so many unique features that let them feel like they are customizing their apartment search to our community. It is such a benefit! Another huge benefit that we are seeing on a daily basis, is appointments being set. Since adding PERQ, we have seen a complete turn around in not only the actual appointments getting set but prospects are showing up at their set time! In leasing, this is everything! **Official Response from Kristy Esch:** > Thanks, Jordan! We appreciate your feedback. We love hearing how the PERQ software is getting your prospects to schedule a tour and we are thrilled you're seeing the value overall! Happy leasing! ### 20. Great Product, Great Team **Rating:** 4.5/5.0 stars **Reviewed by:** Emily H. | Marketing and Communications Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2019 **What do you like best about PERQ?** Perq is a super helpful tool for our leasing agents - allowing them to have more background info about our prospects while offering interactive elements to our site. **What do you dislike about PERQ?** I would say the only downside to PERQ is that it doesn't integrate with our CMS and it can be pricey. **Recommendations to others considering PERQ:** PERQ will bring you more qualified leads with more in-depth info that can help you connect with prospects. **What problems is PERQ solving and how is that benefiting you?** PERQ allows our team to prioritize leads and stay organized. It also helps us develop more qualified leads. **Official Response from Kristy Esch:** > Hi Emily! We're glad to hear our software is helping your leasing agents get more qualified leads and that they are utilizing the prospect data to their advantage. Our teams say you're great to work with and we really do appreciate you taking time to share your thoughts about PERQ! ### 21. Skeptic turned Believer **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan B. | Vice President, Furniture, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2018 **What do you like best about PERQ?** I can't argue with data. The metrics provided show conversions and sales leads driven to my sales people. It is also the easiest and cheapest place to find a drip campaign fully automated to drive previous clients back to the site.These folks are also great to work with. I have a background in digital advertising and was extremely skeptical of this product and those behind the curtain but their work has proven itself and my ROI is off the charts. I also love the team that works there - everyone I speak with is knowledgeable and cares about my company's success. **What do you dislike about PERQ?** I would like a better approach with the leads being filtered to sales people directly rather than through my inbox. I am also concerned for the experience of those that don't convert if the perq experiences showing up while they are trying to browse and are interrupted. I also am not as big of a fan of long term contracts but otherwise that's not a deal breaker. **Recommendations to others considering PERQ:** Give them a try - or at least share your concerns with them. Doug is fantastic to work with and I feel they genuinely care about the mutual success of our businesses. **What problems is PERQ solving and how is that benefiting you?** We are consistently trying to reduce advertising costs and this has increase conversion rates through the web while helping us justify diverting ad spend away from some of our traditional platforms (which are obviously more expensive). We've both increased sales and decreased ad spend which is always a winning formula. ### 22. Fast, easy, trade appraisal lead generator. Updated tools make it an even more invaluable tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Dayn R. | President, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2016 **What do you like best about PERQ?** Simple, easy transition on the site. Customers don't feel like they are playing "20 Questions". Seems to be a good amount of logical data collected. Now with the addition of the rest of the "Deal Maker" section we get even more viable, warm/hot leads than before. Closing ratio is awesome. Seriously. **What do you dislike about PERQ?** Values. Of course, some customers are not realistic even in the face of facts, however at times the values are overly optimistic or horribly pessimistic. **Recommendations to others considering PERQ:** Be realistic in what you expect to gain, what you expect to receive. All in all, it works and it works very well. **What problems is PERQ solving and how is that benefiting you?** Trying to capture trade in leads. Closing ratios are higher than expected and certainly much better than previous tools used. ### 23. A collaborative and innovative partnership. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about PERQ?** PERQ is always trying to innovate the multifamily game and make their clients' lives easier. **What do you dislike about PERQ?** The design has gotten much better but the old platform did not have a clean UX. **What problems is PERQ solving and how is that benefiting you?** Multitouch attribution is going to be a game changer for our portfolio. PERQ is ahead of most marketing products specific to the multifamily industry so this service will allow us to stay current with how we evaluate our marketing spend. **Official Response from Kristy Esch:** > Yes! We agree that there's so much value in multitouch attribution! Glad to hear PERQ can bring new innovations to you and the industry. We love collaborating with our clients and value your feedback! ### 24. Perq has the best trade in tool on the market. **Rating:** 5.0/5.0 stars **Reviewed by:** Erik C. | Sales, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2018 **What do you like best about PERQ?** Perq does quarterly reviews to ensure the highest levels of customer satisfaction. They freshen up the tool to keep it unique. They position the tool on your website to be very user friendly. **What do you dislike about PERQ?** Nothing really , Perq keeps up with the market place and makes sure that they are easy to see and a clean application on your website, They work well with manufacturer sites as well. **Recommendations to others considering PERQ:** Try them you will not be disappointed **What problems is PERQ solving and how is that benefiting you?** They put the customer in control which in turn puts them in the showroom. The trade in tool also puts a realistic number on a car and in the consumers mind. ### 25. Perq **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsay C. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2018 **What do you like best about PERQ?** This is a great product that is easy to use and help customers translate into a lead. Makes the car buying process easy! **What do you dislike about PERQ?** What I do not like is that each time a customer fills out a different part of the experience it submits a new lead. If it could just add the information into the existing lead it would make it easier when viewing customer information. **What problems is PERQ solving and how is that benefiting you?** Perq helps a lot when customers call in, they have went online and gave us a lot of information. Our BDC is able to handle leads better and know exactly where a customer is at in their process. ### 26. PERQ FTW **Rating:** 4.5/5.0 stars **Reviewed by:** Caleb B. | Digital Media Manager, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about PERQ?** The consistency in lead increase across the baord **What do you dislike about PERQ?** N/A Nothing I current dislike at the moment at the current time **What problems is PERQ solving and how is that benefiting you?** Meticulous lead management decrease **Official Response from Kristy Esch:** > Hi Caleb, We're so happy that you're bringing in leads with PERQ! Thanks for the review. We appreciate it! ### 27. Managing Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about PERQ?** Increased traffic to our property, as well as increased public awareness of our brand **What do you dislike about PERQ?** Nothing to report, at this time! ! **What problems is PERQ solving and how is that benefiting you?** Increased traffic to our property allows us to raise rents and achieve aggressive budgeted expectations **Official Response from Kristy Esch:** > We're thrilled to hear you're seeing the value of the PERQ software! Thanks for sharing! ### 28. Our traffic and occupancy has improved 2-4% at our communities since starting with PERQ. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about PERQ?** I like how involved and available the team at PERQ has been. **What do you dislike about PERQ?** It doesn't track clearly in Onesite. There is nothing additional I have found that I do not like. **What problems is PERQ solving and how is that benefiting you?** It is providing qualified traffic to the community. **Official Response from Kristy Esch:** > We're happy to hear you're getting results with PERQ and that our team is helpful to you! Please don't hesitate to reach out to us with any questions or concerns. We want to make sure you're getting the best service from us always! ### 29. Fantastic! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about PERQ?** PERQ has significantly helped traffic at all of our assets . Awesome product! **What do you dislike about PERQ?** I do not dislike anything about PERQ. I highly recommend PERQ! **Recommendations to others considering PERQ:** Use this product! **What problems is PERQ solving and how is that benefiting you?** Increased qualified traffic! **Official Response from Kristy Esch:** > So happy to hear you recommend PERQ and you're seeing the value! We appreciate your review. Never hesitate to reach out to us with questions or concerns. We're always here to help! ### 30. PERQ is a one stop solution for your dealer website **Rating:** 5.0/5.0 stars **Reviewed by:** Todd H. | General Manager, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2018 **What do you like best about PERQ?** The platform has increased out site engagement by over 38% **What do you dislike about PERQ?** nothing. getting ready to upgrade to the new platform **Recommendations to others considering PERQ:** it will help you sell more cars. it is several tools in one. **What problems is PERQ solving and how is that benefiting you?** It engages our customers in several ways on our site. It helps them decide the pace at which to proceed in the buying process. We have had customers tell us that the like the feature on our website. ### 31. Perq allows us to engage with our customers like never before. **Rating:** 5.0/5.0 stars **Reviewed by:** Marc Y. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2018 **What do you like best about PERQ?** How our customer can engage with our site. **What do you dislike about PERQ?** The results that our customers get can be too generic. **What problems is PERQ solving and how is that benefiting you?** Perq provides customers visiting our site with a means to interact and engage with us. It has enabled us to initiate relationships with customers who would have otherwise just visited our site, browsed, and left. ### 32. Great Service and Product **Rating:** 5.0/5.0 stars **Reviewed by:** Steven L. | Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2018 **What do you like best about PERQ?** The overall look and feel of the product gets consumer engagement. I have tested this on a number of sites and our stores really benefit form the depth of knowledge we get from the consumer responses **What do you dislike about PERQ?** I am never a fan of taking the customer to another site. Wish the website providers could create an in-page version **What problems is PERQ solving and how is that benefiting you?** Because engagement is higher, conversion is also higher. This means we learn more about the customers we are spending money to get to our websites....so the overall ROI increases. ### 33. Full information on users experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2018 **What do you like best about PERQ?** Provides detailed information on shopper engagement and intent and makes for better first contact with the customer **What do you dislike about PERQ?** product has caused some issues meshing with our current site and programming. Issues have been resolved timely when identified though. **What problems is PERQ solving and how is that benefiting you?** Gathering detailed information on shoppers. Provides this information on shopper intent and where they are at in the shopping and buying process, making for better initial contact and follow up. Provides several avenues for shopper engagement increasing customers intent and bringing them closer to the sale. ### 34. The leads keep coming **Rating:** 5.0/5.0 stars **Reviewed by:** Bethany J. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2018 **What do you like best about PERQ?** Our leads have increased by a lot. On top of that our client success manager is great and is quick to respond. **What do you dislike about PERQ?** Haven't found anything yet that I dislike. **What problems is PERQ solving and how is that benefiting you?** Getting more leads which in turn provides more sales. ### 35. PERQ is a great supplemental tool to increase customer information capture on your website **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2018 **What do you like best about PERQ?** The platform is very easy for consumers to use and offers a good blend of helpful information for both the merchant and the consumer **What do you dislike about PERQ?** The tool is great in both data and implementation, I can't think of anything that needs changing **Recommendations to others considering PERQ:** Better than the competition in auto industry **What problems is PERQ solving and how is that benefiting you?** PERQ has increased supplemental traffic on our website and customers close at a higher rate than their competitor tools we've used in the past ### 36. Lead close killer **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2018 **What do you like best about PERQ?** You do get a little more customer info than other similar products **What do you dislike about PERQ?** It directs off our site and submits multiple leads which does not help our close ratio **Recommendations to others considering PERQ:** If internet close ratio is not important, then its a decent product. **What problems is PERQ solving and how is that benefiting you?** We are getting more leads, however they are not always solid leads. ### 37. Very helpful in increasing our in-store traffic. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2018 **What do you like best about PERQ?** The information is there to track whether or not it is working for us. **What do you dislike about PERQ?** Nothing we have really like this product so far. **What problems is PERQ solving and how is that benefiting you?** Driving traffic to our store to turn more leads into sales. That the information PERQ is giving us and the clients is helping them in making the decision to come into our store and shop with us. ### 38. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Renee K. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2018 **What do you like best about PERQ?** These guys are very much involved with the process **What do you dislike about PERQ?** There is not much that I dislike - There is not much that I dislike **What problems is PERQ solving and how is that benefiting you?** Being able to see who is reaching out to our web-site and what their interests may be ### 39. Amazing product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2018 **What do you like best about PERQ?** The usability for the end user has been wonderful and has driven up our traffic numbers **What do you dislike about PERQ?** some of the way that the leads read on our end **What problems is PERQ solving and how is that benefiting you?** We are able to utilize our own community website more and lean less on other ILS ### 40. PERQ: perfect fit for the furniture industry! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2018 **What do you like best about PERQ?** Love how PERQ filters out hot and cold leads, sending us a great mix of potential clients! Super easy website integration is a plus! **What do you dislike about PERQ?** The dashboard is a bit overwhelming. Please streamline. **What problems is PERQ solving and how is that benefiting you?** Web to sale conversions have increased! ### 41. Small Company | Good Product **Rating:** 4.0/5.0 stars **Reviewed by:** Anthony P. | Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2018 **What do you like best about PERQ?** Quality customers and information. Leads provide all the info we ar e looking for with first contact. **What do you dislike about PERQ?** A little bit aggressive with display settings **What problems is PERQ solving and how is that benefiting you?** New Customers ### 42. So far it's great **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron D. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2018 **What do you like best about PERQ?** Gros has been good and leads are detailed **What do you dislike about PERQ?** Session delay is too long for an actionable item **What problems is PERQ solving and how is that benefiting you?** We're experiencing good customer engagement ### 43. Perq is Perfect for Our Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2018 **What do you like best about PERQ?** It's easy to use template to enter the back area to access our leads, the clear and concise details and constant support. **What do you dislike about PERQ?** I don't dislike anything. It's great! I loved the service and loved the product **What problems is PERQ solving and how is that benefiting you?** We are getting more traffic and interest with their easy-to-use platform. I have realized how it has helped drive traffic. ### 44. Very pleasant. The product is neat and gets a great return on investment. **Rating:** 5.0/5.0 stars **Reviewed by:** Bert J. | Digital Marketing Coordinator, Automotive, Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2017 **What do you like best about PERQ?** Definitely the return on investment. The tool is designed to encourage customer engagement on the site and does just that. **What do you dislike about PERQ?** Nothing to complain about. I can't think of anything that I dislike about the product. **Recommendations to others considering PERQ:** I would definitely recommend using the product if your goal is to increase and encourage customer engagement on your website! **What problems is PERQ solving and how is that benefiting you?** Website activity and customer engagement are both huge benefits in the time that we've been using them. ### 45. Great product, Great platform, Great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2017 **What do you like best about PERQ?** I like the product first and the support second. The product itself is awesome, very engaging and helpful to the customers, puts them in the drivers seat and in control of the process. Their support is very responsive and helpful which is very important!! **What do you dislike about PERQ?** Complications with different web design platforms... we have since been able to resolve these issues. **Recommendations to others considering PERQ:** It really puts your customers best interest first!! **What problems is PERQ solving and how is that benefiting you?** We are the authorized Mercedes-Benz and Audi Dealer in Sylvania Ohio. We use the Fatwin tool behind all of our Call to Action buttons on all of our websites. The benefits that we have realized are that this tool really engages the customer more than simply filling out a generic form, puts them in the driver seat, in terms of how they want to be contacted and when. ### 46. PERQ / Fatwin review **Rating:** 4.5/5.0 stars **Reviewed by:** Darron H. | BDC / Internet Manager, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2017 **What do you like best about PERQ?** The customer seems more engaged than other lead sources **What do you dislike about PERQ?** Way too many duplicate leads come into the CRM **Recommendations to others considering PERQ:** Great program to help get the customer engaged and sell them vehicles **What problems is PERQ solving and how is that benefiting you?** Getting information that will help us sell more vehicles ### 47. Something different that works **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2017 **What do you like best about PERQ?** The product has a lot of value for what you get. Taking over trade tool and form submissions but in a way that is engaging to the customer **What do you dislike about PERQ?** There are still a few minor bugs that need to be fixed but nothing that is deal breaking **Recommendations to others considering PERQ:** Form submissions are going away, adapt now **What problems is PERQ solving and how is that benefiting you?** Trade in tool. Every customer doing research knows what Blackbook, KBB and Edmunds is giving them for their trade. Why have a trade in tool powered by them then? Something different so your amount of people being engaged through your site increases. ### 48. Great Source for Leads **Rating:** 5.0/5.0 stars **Reviewed by:** Jill S. | Sales Consultant, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2016 **What do you like best about PERQ?** I love that the customer has to provide the information on their trade in. I feel when they are imputing the information they tend to be more honest. It is easy to fill out the lead form. I like the way they ask the questions to get the information from the customer. The customer service for FATWIN is great. They were very accommodating with getting this program installed on our website and to have the leads generated into our CRM. Jared in particular was helpful. **What do you dislike about PERQ?** I do not like the way the SUV's and CUV's are categorized; they are listed under trucks. I wish the customer could put in the exact mileage. This would be helpful for customers with over 100,000 miles on their vehicles. Other than this I have no complaints. **Recommendations to others considering PERQ:** Speak with Jarod. He was our representative and was very helpful. **What problems is PERQ solving and how is that benefiting you?** We are realizing that our customers are generally getting an idea of what their vehicle is worth before coming into the dealership so when we appraise the vehicle there is not a "sticker shock". I also like that we have an idea ahead of time what they planned on trading in so we can be prepared with the trade information available. Anytime you can have more information and be more prepared its going to work out for the better. ### 49. Detailed leads **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2017 **What do you like best about PERQ?** We get tracked travel of our clients around our site to see what really grabbed them. Buying questions are prompted. We are able to collect information for several of the initial buying steps and learn our customers buying motivations before we ever speak to them. **What do you dislike about PERQ?** A tad invasive to webpage load time. We've trimmed back a few of the images and made some lives ones static and it's helped, though. **What problems is PERQ solving and how is that benefiting you?** Dialing in on the questions that by answering we can turn webleads into showroom leads. ### 50. Lead Generation with Fatwin Web Engagement **Rating:** 3.5/5.0 stars **Reviewed by:** Randy D. | Digital Marketing Director, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2016 **What do you like best about PERQ?** They were very engaged with setting up the lead generation forms on our web sites and willing to give us the benefit of testing the tool to determine ROI. They also customized the link buttons to fit our specs and we have the ability to customize questions within the form. In addition, the $25,000 quarterly customer drawing is an added Perq to improve the quality of lead contact information. **What do you dislike about PERQ?** The use of the larger banners on too many pages. I'd like the ability to create my own banners to be used with form. **Recommendations to others considering PERQ:** Many third party lead generation tools in the automotive industry do not allow you the ability to customize form questions. Fatwin does. You can also select basic or full feature levels based on your needs. **What problems is PERQ solving and how is that benefiting you?** This has increase our lead generation efforts and improved lead contact information ## PERQ Discussions - [How much is your product?](https://www.g2.com/discussions/price-504f26a9-84aa-46e0-b333-53ef02395b48) - 1 comment, 1 upvote - [Can you integrate with my CRM?](https://www.g2.com/discussions/crm-integration) - 1 comment, 1 upvote - [Can I brand the experience?](https://www.g2.com/discussions/dealership-branding) - 1 comment, 1 upvote - [Implementing new tools can be time consuming, how much time do you need?](https://www.g2.com/discussions/implementation-a70188f2-d241-4352-8764-2b09647c096b) - 1 comment, 1 upvote - [View PERQ pricing details and edition comparison](https://www.g2.com/products/perq/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+08%3A34%3A55+-0500&secure%5Bsession_id%5D=367bbf13-3243-4aef-a25b-eaa7c71fec6f&secure%5Btoken%5D=665f15de68575430e4652ce3d3bf3ab590ba6ce9be8652f220338ac92609b9ef&format=llm_user) ## PERQ Features **Relationship Management** - Lead Generation - Social Media Integration - CRM Integration **Presentation** - Website Builder - MLS Integration - SEO Strategization - IDX Website **Platform Branding** - Operability - Brand Management **Platform Content** - Social Media Management - Communication Management - Website Management - Campaign Building **Platform Additional Functionality** - Reporting **Platform Integrations** - Integration with Real Estate CRM - Integration with Virtual Tour - Integration with Real Estate Activities Management ## Top PERQ Alternatives - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,018 reviews) - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - 4.5/5.0 (1,477 reviews) - [ResMan](https://www.g2.com/products/resman/reviews) - 4.8/5.0 (385 reviews)